It support jobs

Salary: Grade 2 – £28,639 per annum

Hours:  Full time 37.5 per week

Contract: Permanent

Location:  Blackburn Central Library – the post holder will be required to work onsite in Blackburn

Closing Date: Thursday 13th November 2025 at 11.30pm

We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.

About The Role

You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.

About You

You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems.  You have great written and verbal communication skills and enjoy working as part of a busy team.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About The Team

Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service  (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the three knowledge, skills and experience points in the About You section of the job description, and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Windsor.

Sounds great, what will I be doing?

The main purpose of this role is to support rough sleepers on the RBWM housing pathway. The resettlement team help service users to maintain their tenancies and remove the risk of homelessness. 

You will be responsible for developing, supporting and maintaining independent living skills and general wellbeing for 25 service users within the Support Service

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

PLEASE NOTE YOU WILL NEED TO HAVE A CAR YOU CAN USE FOR WORK PURPOSES AND VALID DRIVING LICENCE 

You should have a strong understanding of the issues faced by individuals at risk of homelessness and the skills to support them in maintaining their tenancies. You will have experience working with people with a range of mental health conditions, including dual diagnosis, and demonstrate the ability to communicate with empathy, dignity, and respect. A solid understanding of safeguarding and how to respond appropriately is essential.

Experience working with individuals who have experienced homelessness, rough sleeping, or temporary accommodation is required, particularly those with complex needs such as substance use, mental health issues, and offending histories. The candidate should be familiar with recovery principles and approaches, and committed to empowering service users to make informed choices and work toward independence.

You must be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers. An awareness of lone working and health and safety practices is important, alongside motivation to uphold professional standards and use management and peer support to maintain resilience. Good IT, literacy, and numeracy skills are essential, including proficiency in MS Word, Outlook, and email communication.

When will I be working?

You will be working Monday to Friday 39 hours a week

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Housing Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Housing Lead

Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access. 

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements.

About the role

This is an exciting opportunity to join a new service which works with offenders as they are released from prison. It is a community based setting, rather than custodial where residents can go out in the community, depending on their Licence restrictions. Join our team as a Housing Lead to play a major part in supporting our residents with their long term housing needs. You will act as a bridge between various housing stakeholders and residents, to ensure a tailored move on plan is put in place which meets the needs of all. We thrive to ensure our residents have the right access to resources and tools to support them in reintegrating into the community, and re-establishing relationships to support with their rehabilitation. 

Responsibilities include:

• Act as the main point of contact between landlords, housing associations, local authorities, private landlords, wider Social Interest Group Services, and our residents
• Work with the wider team to support residents with their long term needs
• Provide specialist support to the wider team to ensure they are regularly trained and kept up to date with policies and procedures, including government changes
• Provide regular reports and updates
• Manage current resident tenancies, ensuring timely rent payment
• Support with property and building management and maintenance including scheduling repairs

About you

We're looking for someone who has knowledge on different types of tenancies, an understanding of the types of needs of our resident group, and able to provide tailored solutions to meet their long term goals. You will have a true passion to support in making a change, supporting rehabilitation, and providing opportunities to people to make positive changes to their lives, and reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. Further, you will have:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others
• Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

CLOSING DATE: 18 JANUARY 2026

IA is offering an exciting opportunity for a compassionate and experienced Stoma and Pouch Care Specialist Nurse to help us lead and develop our strategic clinical support services to people living with an ileostomy or an internal pouch.

The successful applicant will have been in a similar role for at least 12 months as an experienced Stoma/Pouch Specialist Nurse and qualified to at least (NHS) Band level 6. As someone who is passionate about helping people who have been through, or are considering life-changing surgery, your empathetic approach, high standards and professionalism together with your excellent clinical knowledge and experience will put the patient at the heart of everything that you do.

In addition to direct support through one of our many communications channels, your clinical experience will help us to further our charitable aims, developing additional strategic services supported by our team of staff, trustees and volunteers, many of whom have been through life changing surgery themselves.

As someone who is flexible in their approach and is prepared to think outside of the box, each day will offer a different challenge. Whether you are representing IA at external meetings, on various multi-disciplinary committees or advocating for improvements in products and services available to people living with a stoma and internal pouch, your strong voice and stakeholder management skills will represent both the charity and the voice of the patient.

As a hybrid role, the successful applicant is expected to be a self-starter with drive and determination to help us to grow our services and develop our patient support model. The successful appplicant will primarily be based from home (UK only) however the role will include travel to support charity meetings and events, in addition to furthering our strategic aims through networking. Occasional travel to head office in Essex will be required.

You’ll be a vital part of our Marketing team taking on a wide range of exciting multimedia projects, from creating campaign videos and animations to shaping our photography library.

You’ll bring your creative flair to concept sessions, pushing boundaries with fresh media ideas that align with our cause. With your keen attention to detail, deep understanding of the creative process and high standards, you’ll ensure The Charity’s brand is consistently represented across all media and digital outputs, both internally and externally. This is a great opportunity to not only showcase your skills but also make a difference in the lives of those we support.

��Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.

⏰Working hours: This role is 37.5 hours per week, with some out of hours working.

��Benchmarked salary: c.£40,600 (dependent on level)

KEY ACCOUNTABILITIES

You’re a multimedia designer who thrives on creative challenges, bringing ideas to life through video, photography, animation and motion graphics. You work efficiently while maximising every opportunity to elevate campaigns, feeding into concepts and shaping the bigger picture. Strategic and creative, you pair sharp attention to detail with technical and storytelling skills, staying adaptable, organised and solutions-focused to ensure our digital media always delivers impact.

• Lead the creation of engaging video, photo and motion content, from concept development through to final delivery, including scripting, storyboarding, filming and editing.
• Oversee photography across The Charity – identifying gaps in our photography, building and developing our image library through regular photoshoots and ensuring that consent processes follow our data management policy.
• Manage, plan, organise and coordinate on-location and studio filming and photoshoots, ensuring shoots run smoothly and meet creative briefs.
• Conduct interviews and film with case studies, capturing authentic stories that connect audiences with The Charity’s work.
• Shoot and produce high-quality digital video content, managing the process end-to-end, from scriptwriting and sourcing through to editing and publishing.
• Edit raw camera footage, audio, sound effects, graphics and special effects into polished content tailored to the target channels.
• Apply strong post-production skills, including audio mixing, colour grading and motion enhancement to deliver professional outputs.
• Produce animation, motion graphics and kinetic typography to enhance campaigns and digital storytelling.
• Collaborate with Marketing, Fundraising and other teams across The Charity to generate ideas, develop storyboards and create promotional video content for external use.
• Deliver optimised video and motion assets in the correct formats for use across social media, web and other channels
• Lead on the photo and video consent process, ensuring all permissions are GDPR and policy compliant and support teams across the organisation in following best practice.
• Provide training sessions for staff on video, photo and content creation, helping to develop creative skills across The Charity.
• Lead on building an always-on bank of innovative and engaging content to ensure a steady flow of creative assets for campaigns and digital channels as well as managing The Charity’s photo and video libraries to make sure content is accessible, well-organised and brand compliant.

We're seeking a part time Scheme Manager to join our Specialist Housing team!

Scheme Manager (Part Time)
Salary: £9,232.79 per annum actual (£26,929 per annum FTE)
Hours: 12 hours per week
Contract: Permanent
Based: Oswestry Road, Ellesmere, Shropshire, SY12 0BY

Our places are leasehold schemes where residents live independently and Midland Heart manage housing/property related services.

As a Scheme Manager, you'll be responsible for the day-to-day management of Oswestry Road, a leasehold Retirement Living Scheme for over 55s comprising of 26 bungalows residing in the picturesque town of Ellesmere, Shropshire.

As a Scheme Manager, your responsibilities include, but are not limited to:

• Delivering an excellent housing management service by ensuring that repairs, grounds maintenance and environmental services are coordinated effectively and delivered to a high standard.
• Ensuring the scheme is safe for residents by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
• Developing and maintaining positive relationships with our residents, interacting with them regularly to ensure their needs are understood and key messages are delivered.

This is a part time role, working 12 hours per week over a minimum of 2 days between 9am-5pm, Monday to Friday. We're happy to discuss the days of work / specific hours with the successful candidate to ensure it works for all.

This is an ideal opportunity for someone looking to top up their income or if you're seeking a new role that can work around your personal life.

Our ideal candidate? We're looking for a person who is able to engage and communicate with a variety of people, including residents, contractors and colleagues, who is passionate about delivering a brilliant service. Your application will also demonstrate:

• Previous experience of working in a customer facing role – experience of working with older people is preferred but not essential.
• Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks.
• The ability to manage your time and workload effectively and be able to easily adapt to changing demands.
• Practical IT skills, including Microsoft Office and in-house systems.
• Level 3 Housing Management qualification or the willingness to work towards one.

Our residents value face-to-face interaction and so the successful candidate will be based on site at Oswestry Road.

There may be times you're required to travel to our Birmingham City Centre office to attend training, team meetings etc.

Who is Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing Date: 16 November 2025

Interested?

Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an advocate to join our team covering Warwickshire and Coventry.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

  

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; 11pm on 09 November 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate. 

• Salary: £63,491

• Location: London

• Contract Type: Fixed Term

• Contract Duration: 18 months

• Hours: Full Time

• Closing Date: 17 November 2025

• First Interview Dates: Week beginning 24 November

About the role

Join us as a People Business Partner and play a key role in shaping an engaging and supportive workplace across our Asia offices. In this role, you will partner closely with managers and teams in Japan, Indonesia, the Philippines, Singapore and beyond, providing thoughtful guidance, reliable HR support, and strategic people solutions that help our colleagues thrive becoming the trusted advisor who connects day-to-day operational needs with bigger organisational goals, ensuring our People & Culture approach is fair, consistent, and aligned with best practice. If you are passionate about building positive working environments and enabling teams to do their best work, this is an opportunity to make real impact across a diverse, international organisation.

Meet your Manager

In this role you will be managed by Cheryl King-McDowall. Cheryl joined ClientEarth from the UK Cabinet Office, where she worked on Government Communication professional standards and major programmes including Covid Communications, UK GREAT Campaign, and the Leadership College for Government. On secondment from the Cabinet Office she led the creation of a new operating model for the House of Commons’ HR function. Prior to this, Cheryl has worked in and led HR, Policy, Communications and Operations, for over 30 years in a variety of organisations including Local Authorities, Charity, NGO, and Higher Education sectors. With a background in occupational and organisational psychology, she specialises in organisational development and effectiveness, change and business improvement.

Main Duties

• Provide strategic HR support and guidance to managers and staff, ensuring policies and procedures are well understood and applied consistently. 
• Share best practices and drive consistency in HR practices across global teams.
• Support leadership meetings by delivering insights and assessing People & Culture needs proactively. 
• Advise on complex employee relations issues, including performance management, conduct, capability, and grievance handling. 
• Oversee our relationship with our Employer of Record (EOR) including, ensuring accuracy and timely submission of payroll processes in line with legal and organisational requirements. 

See the job description (below) for a full list of duties for this role.

Role requirements

• Previous experience working in a HR role in South East Asia (particularly Philippines, Malaysia and Indonesia) with in-depth understanding of local employment laws in at least one of these countries (essential). 
• CIPD qualified (Assoc & above) or equivalent work experience (essential)
• Experience of working with Employer of Record providers (essential) 
• Strong understanding of HR systems, processes, and best practices. (essential) 
• Fluent (CEFR level C2) in English (essential) 
• Effective interpersonal skills, capable of working independently and collaboratively (essential)

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

The Bilingual Resettlement Worker will provide culturally and linguistically tailored casework support to refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The postholder will help families access essential services, understand their rights and entitlements, and build the confidence and knowledge needed to live independently in the UK. Support will be delivered in English and Dari/Pashto through one-on-one assistance and group sessions. This support will be provided within client’s homes, within partner officers and remotely.

Key Working Relationships

 

Position will reports to the Senior Resettlement Officer. This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include Senior Resettlement Officers, Bilingual Resettlement Officers, Resettlement Officers, ESOL Coordinator, Education Officer, Community and Engagement Officer and Project Officer. This position will work closely with staff at our partner organisation, Citizens Advice Rushmoor.

KEY ACCOUNTABILITIES

 

Support to households (70%)

· Provide practical casework support to refugee households, ensuring timely access to housing, income, healthcare, education, and other statutory services.

· Research, identify and outreach to services and resources that enable clients to meet their short and long-term goals and facilitate external referrals.

· Deliver group session support, including orientation sessions on life in the UK, both virtually and in person.

· Support the completion and regular review of individual Support Plans, using the Outcomes Star tool.

· Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies.

Key Administrative tasks (20%)

· Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance. This will require completion of accurate and timely records and case notes in line with data protection and reporting requirements.

· Assist with project logistics, such as arranging essential items for clients, setting up the training rooms or events and preparing participant materials.

· Provide flexible administrative support to meet the project needs.

Ways of working (10%)

· Collaborate with partners, local councils, charities, schools, and diaspora organisations.

· Attend multi-agency coordination meetings and contribute to service development. 

· Regularly gather client and partner feedback in order to assess programming needs and responsiveness through focus groups, key informant interviews and surveys.

· Carry out all the above in accordance with the aims, values and policies of International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and Equal Opportunities.

PERSON SPECIFICATION

 

Essential

 

Skills, Knowledge and Qualifications:

· Strong written and verbal communication skills: the ability to communicate effectively with colleagues, partners and clients in both English and Dari/Pashto.**

· Excellent interpersonal and relationship building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.

· Good IT skills, including proficiency in using Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.**

· Ability to travel regularly throughout the service delivery area.**

· Ability to work flexibly both independently and collaboratively as part of a team.

· Ability to work in line with confidentiality and safeguarding standards.

· Ability to handle multiple priorities and deadlines and to quickly learn information systems.

· Access to a personal vehicle.

 

Experience:

 

· Minimum two years of related experience, paid or voluntary, working with refugees, asylum seekers or other vulnerable populations in Hampshire.**

· Proven ability to plan and deliver group workshops and educational sessions in diverse, multi-lingual and cross-cultural environments.

· Experience handling confidential documents and sensitive information.**

· Lived experience of forced migration, resettlement, or navigating support systems as a refugee or asylum seeker.

· Prior experience of using a client relationship management system.

Must be available to start on the 1st December 2025.

Location: Northmead House, Creekmoor, Poole, Dorset – CAN operates hybrid working

Hours: 37 hours per week

Salary £45,000 – £50,000 per annum

Contract length: 1 Year initially  

Closing date: 5th November midday

Interviews: 14th November ONLINE

The Role:
We are seeking a dynamic and strategic Deputy Chief Executive to join our Senior Leadership Team. This pivotal role will work closely with our Chief Executive to ensure our internal governance, planning, and systems are robust and future-ready.

About CAN (Community Action Network):
CAN is a respected local infrastructure charity proudly holding the NAVCA Quality Award. We are a membership-led organisation committed to strengthening Dorset’s voluntary and community sector. Our mission is to serve and champion local charities and community groups, helping to build strong, healthy, diverse, and thriving communities.

We hold two national quality assurance awards and our work is underpinned by NAVCA’s four functions of a Local Infrastructure Charity:

• Leadership and advocacy
• Partnerships and collaboration
• Capacity building
• Volunteering

Key Responsibilities:

• Provide strategic leadership and operational oversight across the organisation.
• Drive performance by setting clear expectations and evaluating outcomes.
• Contribute to the delivery of our strategic plan, Action With Heart, aligning with our vision, mission, and values.
• Act as a key ambassador and representative for CAN, deputising for the Chief Executive as required.
• Collaborate with the Senior Leadership Team to identify and secure new income streams, strengthening our financial sustainability.

About You:
You are an experienced leader with a passion for the voluntary and community sector. You bring:

• Proven experience in strategic planning, governance, and performance management.
• Strong financial acumen and a track record of income generation.
• Excellent interpersonal and communication skills.
• A collaborative and values-driven approach to leadership.

Why Join Us?
At CAN, you’ll be part of a dynamic team making a real difference in Dorset. We offer a supportive and flexible working environment, opportunities for professional development, and the chance to shape the future of a vital local charity.

We offer a competitive salary and great benefits, including contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, season train ticket loan, flexible working and much more.

We are recruiting for a Community Engagement Coordinator join our team in the Community Engagement team. 

Job Title: Community Engagement Coordinator

Location: At least once a week in our head office in Vauxhall, weekly visits to our refuge’s (travel expenses will be covered) and homeworking
Salary: £28,857.12 per annum(Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a community engagement coordinator who is passionate about supporting women and children impacted by domestic violence and other forms of abuse. The community engagement coordinator will work as part of a team of the community engagement service working across East, West and South London. The key aims of this new service are to build relationships with specialist providers across south, west, and east London, where our services are clustered, to develop a menu of enhanced support opportunities to meet survivors’ social, health and financial needs.

This is a very important role in Refuge, which will make a real difference to the lives of the women and children that Refuge supports every day. Together as a team, you will create pathways to decrease social inclusion, increase participation in community activities, employment, education and training. You will be skilled at working with a diverse range of audiences and will be adept at creating and developing new partnerships and pathways that improve the lives of survivors of domestic abuse and gender-based violence.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 27 November 2025

Interview Date: 10 and 15 December 2025 (In-person at our head office in Vauxhall, London)

Concern Worldwide (UK) is looking for a Direct Marketing Executive - Cash and Alternative Gifts to join the team on a permanent basis.
 
About us:
 
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
 
Benefits
 
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
 
About the role:
 
The Direct Marketing Executive will play a key role in delivering high-quality direct marketing campaigns that drive income and engagement from individual supporters. Focusing on cash appeals and alternative gifts, this role will manage the planning, delivery, and evaluation of multi-channel campaigns that inspire supporters to give, strengthen loyalty, and maximise return on investment.
 
About You:
 
ESSENTIAL
 
• Knowledge of using direct marketing channels such as mail and email.
• Strong planning and project management skills.
• Experience of working successfully with external suppliers or internal stakeholders to deliver direct marketing campaigns.
• Demonstrable analytical skills and highly numerate
• Experience of using a database
• Excellent communication, interpersonal and negotiation skills.
• Excellent written skills including experience of writing and editing emails
• Demonstrable organisation skills and experience of managing a varied workload.
• Ability to build effective relationships with internal stakeholders and external agencies.
• A collaborative, proactive, and solution-focused approach.
• Strong IT skills including Excel and Word
• Demonstrates ability to work in an agile manner and adapt to changes quickly.
• Shows strong initiative; ability to bring in new, creative ideas.
 
DESIRABLE
 
• Experience in the charity sector or individual giving fundraising.
• Knowledge of online marketing.
• Ability to work on own initiative.
• Good understanding of delivering excellent customer service/donor care.
• Familiarity with CRM systems and data segmentation tools
 
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
 
TO APPLY
 
Please upload your CV and cover letter explaining how you match the job criteria by 9th November 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
 
Conditions of Appointment:
 
Job Location: Belfast (Hybrid)
Salary: £30,075 - £33,416, based on full time hours (35 hours per week)
Contract Type: Permanent
Hours: Full time
 
The successful post holder will be required to complete a criminal records self-declaration form and a Basic AccessNI check.
 
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
 
You may also have experience in the following: Direct Marketing Executive, CRM Marketing Executive, Database Marketing Manager, CRM Manager, Email Marketing Executive, eMarketing, Online Marketing, Internet Marketing, Campaign Executive, Campaign Manager, Digital Marketing, Third Sector, NFP, Not for Profit, Charity etc
 
REF-224 827

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?

Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in Brighton.

You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face. 

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Brighton

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: £35,000 - £38,000

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Upcoming Assessment Days: Thursday 30th October

Application pack: Have a look at our application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process or if you have any enquiries regarding accessibility.

In this role, you’ll be responsible for:

Strategy, vision and impact [25%]

• Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives 
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme 
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets 

Leadership, line management and training [25%]

• Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun 
• Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management [20%]

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees 
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme [20%]

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets 
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment 

Operations [10%]

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith 
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment 
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills 
• You are steady under pressure, and able to juggle competing priorities 
• You are looking for a varied, hands-on role, where you won't be tied to a desk 
• You are IT literate 

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities
• Training, guidance and funding to complete your professional coaching accreditation 
• Progression opportunities through professional development 1-1s 
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat 

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested

Job Title: Learner Engagement Officer

Location: Birmingham, B24 5HZ

Hours: Full Time, 37.5 hours per week.  Fixed Term contract ends 31.3.26.

Salary: £25146 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot by going to our website.

The Role

As part of our mission, FareShare Midlands is delighted to be able to deliver our I-Can employability programme as part of Birmingham City Council’s PURE project. The PURE Project is funded by the government through the UK Shared Prosperity Fund. The programme will provide a range of wellbeing, training and employment support to vulnerable residents of Birmingham in order to improve their lives and move them closer to the jobs market.

Main duties include

• Attend outreach events to promote the I-Can programme
• Respond to new referrals in a timely and professional manner
• Manage registration appointments
• Register new participants in line with contractual and audit purposes
• Carry out initial assessment interviews
• Establish suitable outputs and outcomes for participants based on individual needs
• Allocate participants to appropriate Employability Coach
• Arrange initial induction session with participant and Employability Coach
• Prepare participants starter files and training materials
• Input evaluation data onto spread sheet
• Interpret evaluation data and present in graphs and charts
• Undertake and coordinate, on a day to day basis, all aspects of finance and administration relating to the FareShare Midlands contract with PURE – BCC for funding
• Provide consistently high-quality administrative paperwork relating to the delivery of the PURE project including core documentation of the participants journey
• Ensure that all participants files are maintained and are up to date
• Monitor and order PPE and stationary
• Order and issue participant travel passes

Person Specification

Essential

• Able to establish and maintain systems with excellent attention to detail
• Accurate recording, interpreting and presenting of data
• Excellent IT skills and in particular, competent in all Microsoft applications
• Excellent written and verbal communication skills with the ability to provide clear information, advice and guidance
• Good communications and interpersonal skills, with the ability to deal with people at all levels
• Enthusiastic and motivated team player
• Excellent organization and time management skills
• Commitment to Equal Opportunities and inclusivity
• Subscribe to the ethos, vision and mission of FareShare Midlands

Desirable

• Relevant experience of the Welfare to Work Sector and barriers to working
• Experience of supporting adults with additional support needs
• Experience of using learner management systems
• Understanding of Health and Safety in the workplace
• Understanding of the Risk Assessment process
• Safeguarding awareness
• Full UK driving license

How to Apply

To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

We will be actively interviewing applicants as they apply