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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted today
Top job
Charityjob, Kingston upon Thames (Hybrid)
£34,000 - £38,000 per year plus bonus
CharityJob seeks a motivated, outgoing Account Manager to join our skilled and successful salesteam.
Posted today Apply Now
Top job
Pilgrims Friend Society, Walton on the Naze (On-site)
£47,000 - £50,000 per year
Do you thrive in a compassionate, faith-driven environment? Ready to lead a dedicated team towards excellent care? Join us at Luff House!
Posted 1 day ago Apply Now
Top job
Cosmic, Paddington (Hybrid)
£36,000 per year
Lead family support & NHS engagement at a dynamic children’s charity making a real difference in neonatal & paediatric intensive care.
Posted 5 days ago Apply Now
The Cinnamon Trust, Multiple Locations (On-site)
£26,750 per year
As we celebrate 40 years of making a difference, The Cinnamon Trusts continues to grow and we want you to be part of our journey!
Posted 1 day ago Apply Now
Stockdales, Sale (On-site)
£25,000 - £25,642 per annum (Once 6-month probation is passed)
Posted 1 day ago
DIFFERENT PLANET ARTS, Lewes, East Sussex (Hybrid)
£27,360.00 . £190 per day, 3 days a week for 48 weeks of the year
Posted 1 day ago Apply Now
Closing in 7 days
Wigan and Leigh Hospice, Hindley (On-site)
£31,049 - £33,298 per year
Posted 6 days ago
National Rural Touring Forum, Remote
£42,000 - £48,000 per year
Posted today Apply Now
Closing in 4 days
Age UK London, London (Hybrid)
£70,000 per year pro rata
Posted 2 weeks ago Apply Now
Page 4 of 31
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work