It support jobs

The role of Communications and Publications Support Officer is key in helping us share knowledge, support our networks, and deliver high-quality outputs that influence practice and policy.

Responsibilities include:

• Produce and distribute the Faculty for Homeless and Inclusion Health fortnightly newsletter (via Mailchimp)

• Support the development and scheduling of social media content, helping to grow engaging content and reach

• Monitor and report on social media analytics

• Update the Pathway website with news, publications and resources, and support with website improvements

• Organise and support online meetings of the Faculty for Homeless and Inclusion Health and its subgroups

• Coordinate and support online specialist Masterclasses for people working in health and care provision for people in marginalised groups

• Support delivery of external events, including the annual Faculty for Homeless and Inclusion Health conference

• Coordinate publication of major Pathway reports, working with designers and printers

• Provide publishing and administrative support to Fellows undertaking research projects

• Deliver high-quality editing, formatting and presentation of shorter reports and documents

• Maintain the Faculty for Homeless and Inclusion Health database and mailing lists

• Maintain and support Pathway document sharing and organisation on SharePoint and OneDrive

• Ensure Pathway resources are organised and accessible to support external communications

About you – it is essential you have:

· Experience of working in a communications or administration role (including remote working)

· Excellent organisational skills, with the ability to manage multiple priorities and deadlines

· Strong written and verbal communication skills

· Experience of maintaining or updating websites, including WordPress

· Experience of using social media professionally (LinkedIn, Instagram, etc.), creating content and understanding social analytics

· Proficiency in Microsoft 365 (Word, Excel, PowerPoint), SharePoint, MS Teams, Canva, Mailchimp and similar tools

· Experience of using digital tools to prepare and format documents, including academic reports or publications

· High attention to detail and accuracy

· Ability to work both independently and as part of a team

· Understanding of confidentiality and data protection Personal Attributes

You should also be:

• Motivated, with a flexible and proactive approach to work.

• Politically aware and able to work sensitively in a complex environment.

• Commitment to Pathway’s mission, including tackling inequality and promoting human rights.

It would be great if you also had:

• Experience of supporting events or conferences

• Experience of producing newsletters

The AI Engineer is a hands-on role where you’ll work across the full development lifecycle, from shaping ideas and building prototypes through to deploying production-ready solutions. You’ll play a key role in applying AI and modern software engineering practices to real-world service challenges. 

As AI Engineer, you’ll be part of a small, collaborative team, working closely with product, user experience and operational colleagues to deliver impactful, user-focused solutions. 

This role is predominantly home-based with occasional attendance at our Birmingham Office (minimum of four days per year).  However, during probation more frequent office attendance will be required to ensure you receive full support.  

What You’ll Be Doing 

• Designing and building applications and tools using modern engineering practices 

• Developing integrations, APIs and automation to support key services 

• Translating business and user needs into working technical solutions 

• Exploring where AI and automation can add value to real workflows 

• Building and testing prototypes, then iterating based on feedback 

• Supporting deployment and early-stage live running of new solutions 

• Collaborating with non-technical stakeholders to shape and refine ideas 

What We’re Looking For 

Core Experience 

• Strong background in software or application development 

• Experience working with Python and/or Microsoft technologies 

• Experience building and integrating APIs and services 

• Ability to deliver solutions end-to-end (design through to deployment) 

• Confident communicating technical concepts to non-technical audiences 

AI & Innovation 

• Good understanding of AI / Generative AI concepts and use cases 

• Interest in applying emerging technologies to solve real problems 

Nice to Have (but not essential) 

• Experience building AI-enabled features or tools 

• Knowledge of technologies such as RAG, vector databases or LLMs 

• Background in regulated, public sector or customer-focused environments 

• Experience working with CRM, contact centre or case management systems 

• Awareness of accessibility, data protection or service design principles 

What We Offer:   

We believe in taking care of our people, and we offer a great range of benefits, including:   

• 29 days annual leave plus bank holidays   

• A contributory pension scheme   

• Flexible hybrid working arrangement   

• Generous Life Insurance   

• Wellbeing days to support your mental health   

• A healthcare cashback scheme   

• Access to an Employee Assistance Programme  

• Working outside the UK (up to 30 days in a 12-month period)  

• Free on-site gym    

• Enhanced maternity pay    

Recruitment Process  

*We will review all applications after the closing date and contact shortlisted applicants thereafter** 

• Stage 1: informal chat  

• Stage 2: interview 

Accessibility and Adjustments  

We want every candidate to feel confident and supported. If you need any adjustments or have specific preferences during the recruitment process, just let us know and we’ll do our best to accommodate you.  

Important Information  

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.  

 Our Commitment to Inclusion  

 We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. We warmly welcome applications from all backgrounds.  

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

Camden Disability Action (CDA) is looking for a friendly Digital Champion to support Disabled people to access technology and online services. We are looking for someone with lived experience of disability or a long-term health condition, who feels comfortable using everyday digital devices and explaining them in a patient and accessible way.You must be a Disabled person and/or have a long-term health condition to apply for this role.  

This role is all about digital inclusion, helping to remove barriers to technology, and ensuring Disabled people can access the digital world in ways that work for them.

As a Digital Champion, you will work closely with the Digital Inclusion Lead and Volunteers to deliver digital skills sessions twice a week. You will use both digital knowledge and excellent people skills to support Disabled adults to use everyday devices, such as smartphones, laptops and tablets. Outside the delivery of sessions, you will carry out light administration tasks and contribute to occasional digital events with partner organisations.

This is a rewarding opportunity to make a difference to people’s lives in an increasingly digital world. Strong listening and communication skills are essential, along with a commitment to digital inclusion and the social model of disability.

Due to the nature of the Digital Champion role and in-person digital skills sessions, the post is office-based and cannot be carried out remotely. The contract is part-time, 9 hours a week across two days - Mondays’ and Wednesdays. The contract is currently for 12 months, and any continuation will be dependent on funding.

CDA is committed to building a diverse, inclusive, and equitable workplace that reflects the communities we serve. We particularly welcome applications from Disabled people who are also from Black, Asian and other minoritised communities, LGBTQ+ people, and others who are underrepresented in the charity sector and leadership roles. We are also open to considering flexible working arrangements, including job shares, where this can support the successful delivery of the role. 

Our client, a world-leading Performing Arts organisation, are looking for a Head of Data & Systems. The successful candidate will be supporting four sites across London and will be responsible for around 550 colleagues across the organisation.

The Head of Data and Systems is responsible for ensuring that all parts of the organisaton’s infrastructure runs smoothly and securely, using it to improve processes and efficiency. This post reports to the Director of Finance, Data and Systems.

Responsibilities:

· Lead a review of departmental delivery and propose a roadmap for improvement. Sharing KPI frameworks and measures as required.

· Lead strategic planning for IT systems, building strong relationships with stakeholders to anticipate and understand future needs to meet the organisation strategic objectives.

· Ensure that the organisation has the IT infrastructure needed to support the business and maintain a roadmap of improvements and maintenance.

· Ensure the smooth running of service delivery and positive user experience.

· Manage the IT budget and ensure that value for money is achieved.

· Provide clear, effective and visible leadership to the IT team, ensuring that all team members are stimulated, motivated and guided to contribute fully to the success of the organisation.

· Develop talent within teams, reviewing and measuring performance, building confidence and growing skills.

· Implement robust security measures to protect the organisation from cyber threat and ensure the team stay up to date with industry best practice

Essential Skills:

· Relevant IT qualification or equivalent experience in IT governance.

· Ability to be ‘on call’ for emergencies and business continuity recovery

· Experience of managing risk and Cyber security.

· Experienced IT leader, with a customer focused approach.

· Experience of public, private and hybrid cloud environments.

· Results-driven with a proven track record of high achievement through data and systems teams.

· Demonstrable experience in project management, driving organisation-wide initiatives, through collaboration.

· Strong negotiation and vendor management skills.

· Strong strategic planning skills with the ability to translate business needs to data and systems solutions.

· Ability to lead and monitor several projects concurrently.

· Excellent communication and relationship management skills, with ability to articulate messages to technical and non-technical audiences.

· Experience of procurement to achieve best value for the organisation.

· Ability to respond to changing circumstances.

· Well-developed change management skills with the ability of understand the strategic “big picture” and set a clear direction.

· Ability to translate ideas into effective action speedily and within a finite budget.

· Ability to work collaboratively and bring teams together into a cohesive and effective unit.

· Able to demonstrate a commitment to diversity and inclusion.

· Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.

Please apply online today for a confidential chat about this wonderful role which gives the postholder ample opportunity to make a real difference.

Advert closing date: 21st June 2026 .

Do you enjoy being the go-to person for a CRM system that really matters? Are you looking for a role where you can shape how Dynamics 365 is used across an organisation?

12-month FTC | Hybrid (2 days in the office, London) | Up to £45,000

We’re supporting a well-established professional membership organisation to recruit a CRM (Dynamics 365) Administrator for a newly created role within their IT function.

This is a hands-on opportunity to take ownership of Dynamics 365 CRM, supporting colleagues’ day-to-day, improving data quality and processes, and working closely with external suppliers. The role is offered on a 12-month fixed-term basis, with the potential to become permanent.

The role
You’ll be responsible for keeping the CRM running effectively and continuously improving how it supports the organisation. This will include:

• Managing and triaging requests via the CRM ticketing system
• Resolving technical and non-technical CRM issues and working with external suppliers
• Maintaining data quality through cleansing, de-duplication and governance
• Managing user access, permissions and security roles
• Delivering CRM training (1-2-1 and group sessions) and producing clear user guidance
• Creating reports and dashboards to support insight and decision-making
• Identifying opportunities to streamline processes and introduce automation

About you
You’ll be confident working with users at all levels and comfortable taking ownership of a business-critical system. You’ll have:

• Proven experience administering Dynamics 365 CRM
• Strong data management and problem-solving skills
• A good understanding of GDPR and data governance
• Advanced Excel skills and experience working with multiple business systems
• Experience working in or alongside a ticketing or support environment
• Clear communication skills and a supportive, collaborative approach

Why apply?

• Salary up to £45,000
• Hybrid working – 2 days per week in a central London office
• A new role with real scope to shape CRM ways of working
• Potential for the role to become permanent after 12 months
• Supportive, values-driven culture

 
If this exciting opportunity is of interest, please get in touch ASAP. We are reviewing CV’s as they come through!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

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About Us

We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.

Educating 1 in 41 young people in London, we now have 55 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.

The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London.

Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies.

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Summary

We are seeking a visionary Director of Digital, Data and Technology to shape the future of education at the Harris Federation.

Taking the lead on a bold, organisation-wide digital vision, you will drive transformation across more than 50 academies, using technology, data and AI to unlock better outcomes for thousands of young people.

This is a high-impact leadership role in which you will influence at the very top: advising senior leaders, delivering large-scale digital transformation, and building a modern, secure and data-driven organisation.

If you are a strategic, forward-thinking digital leader with a passion for innovation and making a real difference, this is your opportunity to create lasting impact at scale.

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Main Areas of Responsibility

The Director of Digital, Data and Technology will lead the strategic direction of digital, data and technology across the Federation, driving innovation, transformation and high-quality service delivery to support education and operational excellence.

Your responsibilities will include:

• Define and deliver the organisation-wide digital and data strategy
• Lead digital transformation to improve education and operations
• Oversee IT, cloud platforms, systems and cyber security
• Build and lead a high-performing technology team
• Enable data-driven decision making and analytics capability
• Enhance service delivery and user experience
• Lead major programmes, budgets and supplier partnerships

For a full list of responsibilities, please download the Job Pack.

Qualifications & Experience

We would like to hear from you if you have:

• Degree or equivalent qualification in a relevant technical discipline
• Senior leadership experience as a CDIO, CIO, CTO or equivalent, leading large-scale digital, data and technology functions
• Proven success in delivering enterprise-wide digital transformation in a complex organisation
• Experience developing and executing digital, data and technology strategies
• Strong understanding of cloud technologies (Microsoft 365, Azure) and enterprise architecture
• Expertise in cyber security, risk management and information governance
• Strategic thinker with the ability to translate vision into delivery
• Strong leadership and people development capability
• Exceptional communication and stakeholder engagement skills
• High level of commercial awareness and financial management

For a full job specification, please download the Job Pack.

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Professional Development & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.

We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.

Learn more about on our website.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. 

About NEON 

NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change. 

Context

NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.

As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas, and support us with discrete ops tasks as they arise. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team. 

Who we’re looking for

We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish

We’d love someone who has experience working closely in or within people and operations teams in small- medium sized not-for profits or charities, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.

This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.

They’ll need to be able to hit the ground running and pick up discrete pieces of work, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.

Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.

 

Key deliverables

By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:

IT and systems

The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations. 

Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.

Data protection

The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.

Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.

Event processes

The freelancer will assess our current event-related practices (online and in-person).

Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.

Health and safety

A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.

Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.

AI policy and guidance

The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.

Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.

NEON Handbook

A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.

The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.

Day-to-day operations support

The freelancer will provide additional operational capacity to support the Hub with emerging priorities, and time-sensitive pieces of work that arise during the contract period.

Outputs may include support with operational problem-solving and decision making, maintaining processes and procedures, providing subject knowledge expertise, maintaining documentation and other discrete operational tasks agreed with the Director of People and Operations.

A key part of this work will be ensuring that all outputs and improvements are properly embedded within the People & Ops Hub and the wider organisation. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.

 

Timescales and fee schedule

The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two-three days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.

 

Call out information required

Interested freelancers are asked to provide the following information in response to this call out:

1. Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)

2. A statement not exceeding 800 words on your proposed approach to the deliverables, including:

   1. Your technical and subject matter expertise

   2. Your personal style and approach to working with others

   3. How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables

3. Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)

4. A clear commitment to undertake the work within the timeframe set out above

5. Two testimonials from suitable clients or professional partners

The deadline for submissions is Sunday 28th June 11.59pm

Please find email address for submission of applications on our website.

We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.

For any further information or clarification prior to submission, contact us at our website.

Contract: Full time, Permanent

Hours: 35 per week

Location: London, Finsbury Park

Starting salary:  £39,590 - £45,925 per annum

Closing date: 23/06/2026

Expected date of interviews: Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. We encourage interested candidates to apply as early as possible, as the vacancy may be filled before the application deadline.

Job ref:

 We have an exciting opportunity for an ICT Support Officer to join us at Freedom from Torture. You will be responsible for maintaining the ICT systems and supporting the users of these systems. In addition, you will provide first/ second line support across the FfT centres and be the first point of contact in the ICT Team for internal enquiries/issues.

About the role

As an ICT Support Officer, you will be responsible for providing a high-quality IT service and pro-actively supporting all Freedom from Torture staff, volunteers, and contractors. You will ensure a seamless and stable staff and clients experience across all our locations, liaising with third party providers for continuity of service and support the ICT Team in the delivery of projects.

The ideal candidate will have experience of User onboarding /off boarding and system access for staff, as well as of Office 365 security set-up and cloud management. You will also be able to work independently and as part of a team, as well as having strong communication skills; in order to liaise with people internally and externally.  

About you

Experience in Providing 1st and 2nd line ICT support over a number of channels including face to face, phone, email, text, chat, and video. 

Excellent verbal and written communication skills. 

Strong organisational skills and shows enthusiasm to all duties. 

Ability to manage issues and questions via the help desk system , updating clients in a timely manner and following tickets through to resolution. 

Experience in troubleshooting hardware including Office 365 Apps, desktops, laptops, IP Phones, and network equipment. 

High level of personal organisation with the ability to plan and prioritise own work. 

 

What you'll get in return

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £35,191 - 40, 822 per annum.

To view the Job Description and Person Specification, please kindly see the attached file. IT

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Interim Director of Finance and Operations
London | Hybrid Working (2 days per week in the office)
3-6-Month Interim Assignment
£500-£600 per day

We are working with a respected UK membership organisation seeking an experienced Interim Director of Finance and Operations to provide strategic leadership across finance and corporate services during a key period for the organisation. 

Reporting to the Chief Executive and forming part of the Senior Leadership Team, you will lead Finance, HR, Membership, IT and Facilities, ensuring strong governance, operational effectiveness and financial sustainability.

Key responsibilities:

• Lead financial planning, budgeting, forecasting and reporting
• Provide strategic financial advice to the Chief Executive, Board and Committees
• Strengthen financial controls, governance and risk management
• Oversee year-end accounts, audit and statutory reporting
• Drive operational efficiency and continuous improvement across corporate services
• Provide leadership across HR, IT, Membership and Facilities functions
• Support organisational development, culture and staff engagement
• Ensure compliance across GDPR, health and safety and regulatory requirements
• Lead and develop a high-performing corporate services team
• Support the delivery of strategic priorities and organisational change initiatives

About you:

• CCAB-qualified accountant
• Experienced Finance Director, Director of Finance & Operations, COO or equivalent senior leader
• Strong track record within charities, membership bodies, professional institutes, Royal Colleges or other not-for-profit organisations
• Experienced in working with Boards, Committees and Trustees
• Broad corporate services experience covering finance, governance, risk and operational management
• Commercially minded with a hands-on and pragmatic approach
• Strong leadership, communication and stakeholder management skills
• Able to balance strategic thinking with operational delivery

Previous experience within a membership organisation, professional body or charity would be highly advantageous.

This is an excellent opportunity to join a purpose-driven organisation and play a key leadership role during an important period of organisational development and change.

London-based with hybrid working, typically requiring two days per week in the office.

Senior Systems Developer

Permanent, Full time, Hybrid Working (minimum of 2 days per week in the office)

Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, Warrington

Salary: £45,732 per year for Cardiff, Edinburgh, Warrington. £50,614 per year for London

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

About the role

In this role, you’ll be a senior, hands‑on contributor to the design and delivery of solutions, with a particular focus on our Microsoft Dynamics platform, helping ensure it delivers meaningful outcomes across the organisation. You’ll act as a technical authority within the ICT team, owning complex development work, influencing technical direction, and upholding high standards of quality, security, and maintainability.

Working closely with colleagues across ICT and CRM, you'll solve complex technical challenges, champion best practice, and ensure the delivery of high-quality features that align with organisational goals. You'll build strong, open relationships with internal stakeholders and external suppliers, protect the team's focus, and introduce new technologies where they can add long-term value. As a senior practitioner in the Dynamics ecosystem, you'll provide trusted advice on platform capabilities, integration opportunities, and strategic enhancements that help the organisation get the most from its CRM systems.

About you

You’ll bring substantial hands‑on experience designing and delivering solutions using Microsoft Dynamics and the Power Platform, supported by a relevant professional qualification. You have strong expertise in Dynamics customisation and extension, data modelling, integrations and APIs, and SQL Server, alongside solid experience with modern software engineering practices such as source control, automated testing, code review, and CI/CD.

You’re comfortable taking ownership of complex work in resource‑constrained environments, improving quality and reliability, and working directly with users to translate real needs into effective solutions. You understand the long‑term impact of technical decisions and are able to balance pragmatism with sound design.

Ideally, you’ll also bring Microsoft certifications, experience working in a not‑for‑profit or mission‑driven context, and familiarity with Azure or similar cloud platforms.

Above all, you’re a collaborative and credible senior developer who communicates clearly, works effectively with suppliers and non‑technical colleagues, and influences technical decisions through expertise and judgment. You value learning and contribute positively to a culture of continuous improvement.

Please see the role profile for a detailed breakdown of the skills, knowledge and experience required for this role.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

We have a newly created opportunity for a Technology Change and Release Lead to join our fantastic Technology team at RBL.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

Based in our Service Delivery team, the Technology Change and Release Lead will be accountable for the safe, controlled, and predictable introduction of technology change across our organisation. Operating as the Change Enablement practice owner, this role will ensure that all changes whether delivered internally, by suppliers, or as part of product/platform roadmaps are assessed, authorised, scheduled and reviewed in line with best practice.

Reporting to our Service Delivery Manager, this new role will play a vital role in ensuring that all technology changes are clearly communicated and well understood across the organisation. It will support the knowledge management process by maintaining accurate and accessible information within the knowledge management system, and by ensuring that impact analysis is effective through a reliable, up to date configuration management database.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates:        Starting 24th June 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Purpose of the job

The Operations Officer provides vital administrative and operational support across UK Youth, helping ensure our people, systems, and workplaces are set up for success. You will play a key role in keeping day-to-day operations running smoothly and ensuring teams have the tools, resources, and information they need to work effectively.

Working closely with the Head of Operations, you will take responsibility for core operational processes including systems administration, facilities coordination, cross-departmental events and compliance support.

This role strengthens the foundations that enable UK Youth to deliver for young people in the long term by supporting strong systems, effective ways of working, and a positive workplace environment.

Why work at UK Youth?

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.

As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.

We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come

Key responsibilities

IT & Systems

• Manage the day-to-day relationship with our IT support partner, including monitoring support tickets, approving change requests, and escalating issues to the Head of Operations where required.

• Support the maintenance and monitoring of IT equipment in collaboration with our IT Support Partner

• Maintain our IT asset register; be responsible for ensuring all IT equipment is accounted for and organising its safe distribution.

• Maintain and improve UK Youth’s SharePoint and MS Teams sites and channels, ensuring efficient organisation, accessibility of information and compliance with information and data protection policies

• Support operational improvement projects, including process automation e.g., use of Microsoft Forms and Power Automate to streamline and automate internal workflows such as onboarding, approvals, and data collection.

Office Management

• Serve as the primary point of contact for all London office facility needs, liaising with landlords, contractors, suppliers, and cleaners to ensure the workspace remains safe, functional, and well maintained.

• Manage staff building access and oversee the use of UK Youth’s storage facility, ensuring secure and efficient use of space.

• Manage and maintain the room booking systems, ensuring availability, access, and efficient use of meeting spaces.

• Manage departmental shared inboxes, general phone lines and post, ensuring timely and helpful responses.

• Coordinate purchasing and maintenance of office supplies and equipment, ensuring value for money and timely delivery.

Health & Safety

• Act as the main contact for Health & Safety within our London office, ensuring compliance with policies and procedures.

• Coordinate H&S inductions and site orientations for all new starters and maintain risk assessments, compliance logs, and required documentation.

• Maintain UK Youth’s risk assessment log and review schedule

• Support the collection, tracking, and reporting of organisational H&S compliance data, contributing operational reporting.

• Contribute to the development and documentation of standard operating procedures (SOPs), templates, and internal process playbooks.

Team Support

• Provide day-to-day administrative and coordination support to the People and Operations Team.

• Maintain departmental calendar, schedule meetings, and coordinate agendas, papers, and minutes.

• Lead logistics for key organisation-wide events such as our quarterly Town Halls.

Experience we're after

• Experience supporting operations, administration, compliance, or facilities within a busy organisation.

• Experience coordinating service providers, contractors, or suppliers.

• Experience supporting digital systems (e.g., Microsoft 365, SharePoint, Teams) and contributing to process improvements.

• Experience handling sensitive information and maintaining accurate, high-quality records.  

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 10th July 2026 at 23:59 (midnight)

Provisional Interview Dates: 21st and 23rd July 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About the role

We’re looking for an experienced, highly organised Operations & Office Coordinator to play a central role in keeping our London office running smoothly and supporting our wider organisation.

This is a varied and hands-on role, with responsibility across office operations, governance coordination, and senior leadership support. You’ll be a key point of contact for colleagues and trustees, helping ensure everything runs efficiently behind the scenes.

Flexible working that works for you

This role is designed to be genuinely flexible.

• 21 hours per week, with flexibility over how these are worked
• We’re open to a range of working patterns (e.g. school hours, shorter days across the week, or compressed hours)
• Hybrid working, with two days per week in our London office

We aim to agree a working pattern that provides consistency and predictability, while fitting around your other commitments.

We particularly welcome applications from experienced candidates returning to work after a career break, including parents and carers.

What you’ll be doing

This is a broad and rewarding role with real ownership. You will:

• Support governance processes, including Board and Committee meetings and documentation
• Provide administrative and coordination support to the CEO and senior leadership team
• Maintain and improve systems and processes, with the opportunity to shape how things are done
• Coordinate IT support, equipment and asset management
• Coordinate logistics for meetings, events and travel
• Take ownership of the day-to-day running of the London office, ensuring it is organised, efficient and welcoming
• Act as the main point of contact for facilities, suppliers and office-related queries

About you

We’re looking for someone who brings strong prior experience and enjoys working in a role with variety and responsibility.

You will likely have:

• Experience managing or coordinating a busy office or operational environment
• Confidence working independently and taking ownership of tasks and processes
• Strong organisational skills and attention to detail
• Excellent communication skills, with the ability to work with senior stakeholders
• Good working knowledge of Microsoft 365
• A proactive approach and the ability to juggle competing priorities

Why join us?

• A genuinely flexible, part-time role designed to support work-life balance
• A supportive and collaborative working environment
• The opportunity to take ownership of a varied and important role
• The chance to contribute to an organisation delivering meaningful impact

About Farm Africa

Farm Africa is a leading charity working with smallholder farmers and small businesses in eastern Africa to improve incomes while protecting the environment.

We combine expert knowledge with practical solutions to create lasting change for farmers, their families, and the ecosystems they depend on.

How to apply

We encourage applications from people of all backgrounds and particularly welcome those returning to work after a career break.

More information about the role can be found on the jobs page of our website.