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Are you a dog loving, IT professional who loves providing excellent customer service?
We’re looking for a Senior Service Desk Analyst to help us ensure our colleagues across the charity get fantastic, end-to-end IT support.
What does this role do?
As Senior Service Desk Analyst, you’ll:
Due to the nature of this role, the post holder will be expected to work one weekend in four.
Initial screening calls for this role are provisionally scheduled for Friday 18th September 2026 and will take place on Teams. They will be followed by a panel interview, which are provisionally scheduled for week commencing 21st September 2026, and will be at our London office.
Could this be you?
To be successful in this role, you’ll need some experience of working on an IT service desk, with the ability to effectively resolve a range of issues, from simple fixes to complex tickets. Your depth of experience in this area will give you the knowledge and skills to effectively triage and prioritise tickets too. We’re looking for candidates who have experience of mentoring, supervising and coaching others, who can lead day-to-day operations with enthusiasm. You’ll be proactive, with a can-do attitude, and passionate about providing our colleagues with first-class customer service.
What does this team do?
The IT Infrastructure and support team provide excellent services across all IT systems and equipment to ensure the organisation can be successful in achieving its mission and goals. This will be achieved by reducing complexity and ensuring an effective and secure infrastructure exists to support the development of services and technology.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Centre Manager
Norbrook Youth Centre, Bordley Walk, Wythenshawe, Manchester M23 0AR
Grade 6 Point 20 – 25, £30,750 - £34,303. (Full Time 35 hours, Permanent)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We are dedicated to raising aspirations and creating opportunities for children and young people, particularly those facing disadvantage. Our work is rooted in youth voice, inclusion, strong relationships, and high-quality youth work practice that supports young people to develop confidence, resilience, and skills for life.
GMYF also delivers outdoor education and residential experiences, including provision at Ormside Mill in Cumbria and other residential settings nationwide, as part of its wider youth work offer, working across teams to ensure young people benefit from safe, inclusive, and developmental opportunities beyond their local communities.
Purpose of Role:
The Centre Manager provides strategic and operational leadership for the youth centre and its wider community reach, with responsibility for high-quality youth work delivery and day to day centre operations, working within GMYF’s wider operational ad estates frameworks. high-quality, inclusive local provision. The postholder is the professional lead for youth work practice and delivery within the centre, with responsibility for shaping, developing, and continuously improving provision in line with GMYF’s values, safeguarding standards, and strategic priorities.
Reporting to the Director of Programmes, the Centre manager leads people, partnerships, and placebased development, ensuring the centre delivers strong outcomes for children and young people while contributing to the wider aims of GMYF.
Outdoor Education and residential opportunities are an integral and embedded part of the centre’s youth work offer, and the Centre Manager plays a key role in shaping, embedding, and developing these opportunities in partnership with the Outdoor Education Team to ensure they meet the local need and are accessible to young people.
This is a hands-on leadership role, balancing operational oversight with visible presence, relationship based practice, and continuous improvement.
Key Responsibilities:
Leadership and Management of Youth Work Delivery
Safety, Safeguarding and Compliance
Centre Operations, Site Management and Health & Safety
Quality, Development and Partnership Working
Outdoor Education and Residential Provision
Professional Conduct and Organisational Responsibilities
Person Specification
Essential Criteria
Qualifications & Professional Development
Experience
Knowledge & Skills
Leadership & Personal Attributes
Additional Requirements
Desirable Criteria
Other requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.
Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.
The client requests no contact from agencies or media sales.
Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).
About the Role
We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.
As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.
Key Responsibilities
Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.
Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.
Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.
Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.
Reporting: Compile impact and activity reports for internal management, trustees, and funders.
What We Are Looking For
Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.
At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.
Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.
Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.
Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.
Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.
About the role
As Kent Project Support Coordinator, you will help coordinate and deliver our local perinatal mental health peer support service across Kent. Working closely with our Perinatal Peer Support Service Lead, peer supporters, volunteers, health professionals and community partners, you will help ensure families receive safe, inclusive and accessible support within their local communities.
Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:
Coordinating the day-to-day delivery of local peer support groups, including venues, rotas, local promotion, resources and providing occasional facilitation cover where required.
Recruiting, coordinating and supporting volunteers and peer supporters, including regular communication and debriefing following sessions to identify safeguarding, signposting or additional support needs.
Supporting referrals into the service, helping assess individual needs and ensuring parents and families are connected with appropriate peer support, signposting or onward referrals.
Building and maintaining positive relationships with local health and social care professionals, Family Hubs and community organisations to strengthen referral pathways and increase awareness of the service.
Supporting monitoring and evaluation through accurate record keeping, data collection, case studies, service feedback and contributions to commissioner reporting and continuous service improvement.
You will also help promote the service within local communities, particularly among families who may experience additional barriers to accessing support, and contribute to social media content, promotional activities and local events.
About you
You will be compassionate, organised and confident working with parents, families, volunteers and professionals from a wide range of backgrounds.
You will have an understanding of the challenges associated with the perinatal mental health period and be comfortable supporting people sensitively and without judgement.
You will also bring:
Experience of community engagement, working with vulnerable families or people with complex needs, supporting volunteers, or working successfully with diverse cultural communities would be particularly valuable.
Knowledge of safeguarding and awareness of emotional and practical support services available within local communities would also be beneficial.
Training as an NCT Parents in Mind Peer Supporter is desirable. We also welcome applications from candidates who are willing and eligible to undertake this training.
An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across the commissioned area, including at short notice when required.
Our Benefits – What we offer you
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Help us make a bigger difference to families
Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.
This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.
What you’ll do
You will:
About you
You will have:
You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.
The role is office based and requires someone who can stay focussed and productive, working around a busy team
The client requests no contact from agencies or media sales.
About the role
As Perinatal Peer Support Service Lead, you will take responsibility for the effective day-to-day delivery of our local perinatal peer support service. Working closely with peer supporters, volunteers, health and social care professionals and community partners, you will help ensure families receive safe, inclusive and high-quality support when they need it.
Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:
Leading and supporting the local peer support team, providing line management, supervision and operational oversight to ensure a consistent and high-quality service.
Overseeing the day-to-day delivery of peer support groups, including volunteer recruitment and support, rotas, venues, resources and training coordination.
Managing referrals into the service, assessing individual needs and suitability, providing appropriate signposting and coordinating onward or alternative support where needed.
Building strong relationships with health and social care professionals, Family Hubs and other community partners to develop effective referral pathways and increase awareness of the service, particularly within disadvantaged communities.
Monitoring the impact and quality of the service through accurate data, service user and volunteer feedback, outcome measures and evaluation, using insights to support continuous improvement.
Safeguarding and the wellbeing of the families we support are central to this role. You will help maintain robust safeguarding and health and safety practices and ensure concerns are identified and escalated appropriately.
About you
You will be an organised, compassionate and confident people leader with a strong understanding of the challenges families may experience during the perinatal period.
You will have experience supporting vulnerable families or people with complex needs, together with strong judgement when assessing individual needs and identifying appropriate support, referrals or signposting.
You will also bring:
Experience supervising and supporting others, including volunteers.
Project management experience and the ability to coordinate multiple areas of service delivery.
Excellent organisational skills and the ability to work flexibly while managing competing priorities.
Strong interpersonal and communication skills, including active listening and the ability to build rapport with people from a wide range of backgrounds.
Strong relationship-building and stakeholder engagement skills.
Experience collecting data and contributing to professional reporting.
An understanding of the barriers parents can face when accessing services and the importance of providing inclusive and equitable support.
Good judgement when managing workloads, people and safeguarding concerns.
Confidence using Microsoft Office and internet-based systems.
Knowledge of safeguarding, including child and vulnerable adult protection, and awareness of local emotional and practical support services would be beneficial.
Training as an NCT Parents in Mind Peer Supporter would also be welcomed, although we are happy to consider candidates willing and eligible to undertake this training.
An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across Kent, including providing occasional cover for peer support sessions when required.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
30 days annual leave (excluding Bank Holidays)
Pension matched up to 5%
Flexible working options to suite your lifestyle
Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
Life Assurance for peace of mind
Free eye test for all staff, with further discounts
Blue Light discount card
At NCT,we’recommitted to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’rehere to support you.Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference for Carers in Wandsworth?
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, hybrid working on completion of induction period with a minimum 60% office based.
Annual leave starts at 31 days increasing to 36 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes.
Dementia Carers Support and Development Coordinator
Salary: £33,803.52. per annum (inc. Inner London Weighting)
Full time (35 hours per week)
The role:
This role involves one to one support for unpaid Carers of people with dementia, providing information, guidance, and advocacy, developing, and delivering dementia training for Carers and facilitating peer support groups. This role also includes coordinating and delivering a monthly Dementia Cafe for people with dementia and their Carers, including supervision of the Cafe volunteers and sessional workers, as well as supervising a Carers Support and Development Worker.
Skills and experience:
The successful applicant will have outstanding organisational and communication skills, be confident delivering training and outreach. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply:
Please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification
Closing date for applications: Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
We are now seeking an Office & Facilities Manager to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
The Office & Facilities Manager will:
The role is central to ensuring our spaces support the delivery of high-quality, trauma-informed services.
Why Apply?
This is a fantastic development opportunity to:
Who We’re Looking For
You can demonstrate:
Key Responsibilities
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
Our safer recruitment processes include:
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Director of Finance & Resources Manager and two other panel members.
The whole process from advertisement to appointment, may take up to 3-4 weeks.
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
GDPR Statement
Rape Crisis South London will process personal information provided during the recruitment process in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information submitted as part of your application will be used solely for recruitment, selection, safeguarding, and employment-related checks. For unsuccessful candidates, application data will be retained for up to six months before being securely deleted. By submitting an application, you acknowledge that your personal data will be processed for recruitment purposes. For further information, please contact.
How to apply
Please submit:
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager.
Full-time | £36,000 per annum
The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive.
As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards.
This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments.
About You
Essential skills and experience:
Desirable:
Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences.
If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you.
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job title: Team Lead
Location: Golspie, Invergordon or Fort William
Hours: 21 hours per week
Salary: £29,176.75 FTE / £17,506.05 pro-rata
Contract: Permanent
Change Mental Health is looking for a Team Lead to support the delivery of our community mental health services across Highland.
This is a hands-on leadership role combining day-to-day team management with direct mental health practice. You’ll lead and support staff across our Hub and Outreach services, helping ensure people receive consistent, high-quality and person-centred support.
About the role
You’ll manage staff and service delivery, provide regular supervision and work reviews, oversee referrals and caseload allocation, and help your team develop their practice.
Alongside your leadership responsibilities, you’ll maintain a small caseload where appropriate and remain involved in 1:1 support, group activities and community-based mental health work. You’ll also work closely with local partners, identify opportunities for service improvement and use outcome information to help demonstrate the impact of our work.
Essential
Desirable
What we offer
The role is typically worked Tuesday to Thursday, 9am–5pm, although some evening or weekend working may occasionally be required. The role may also participate in an on-call rota.
If you’re an experienced mental health practitioner ready to lead and develop others while staying connected to frontline practice, we’d love to hear from you.
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
The client requests no contact from agencies or media sales.
We are looking for a dedicated and empathetic Outreach Support Worker to join our team, providing trauma-informed, person-centred support to women navigating pregnancy, pregnancy loss, parenting challenges, and the transition from custody back into the community. This role offers a unique opportunity to support women both within the prison system and following their release, helping them build confidence, independence, and brighter futures.
About the Role:
As an Outreach Support Worker, you will provide practical and emotional support to women involved in the criminal justice system, helping them overcome barriers, access services, and successfully reintegrate into their communities.
You will work closely with clients, families, prisons, statutory services, and community partners to deliver personalised support that promotes wellbeing, resilience, and positive outcomes.
Essential Requirements:
Desirable:
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
Our values
All our work is underpinned by the following universal human values:
Information about the role:
For further information, please see the attached job description.
Salary: £16,686.00 per annum for 21 hours
Hours: 21 hours per week over 3 days
Location: Walsall with travel across Birmingham, Sandwell and Wolverhampton
Please note, this role is on a Fixed Term Contract for 1 year.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
We are looking for a calm, resourceful and committed psychotherapist who has extensive experience in the field of mental health, to be our Clinical Director. They will work alongside of the Operations Director, in a co-leadership role in running the organisation and in supporting our aims of providing affordable counselling and psychotherapy to the local community. They will need to be able to look outward and liaise with other local mental health services, providers and funders and also to look inwards at the structure and health of our growing team of practitioners and the needs and requirements of our client group.
Phoenix Therapy Practice opened in April 2019 and is a not for profit, Community Interest Company. We offer a wide range of psychological therapies to clients seeking help with mild, moderate, and severe mental health problems. Our aim is to provide high quality counselling and therapy at an affordable cost depending upon the circumstances of each individual client. Our community of over 55 practitioners work together to enhance the development of the service and the inter-relationships within the organization, through regular business meetings, process groups and reflective groups. We operate from our two practices at 2 Osmond Road, Hove and 14 St George’s Place, Brighton. Our income comes via room rental and grants.
Purpose of Job: To work with the Operations Director in the Co-Leadership of Phoenix Therapy Practice in its provision of services and its strategic consolidation and development. To take clinical responsibility for the therapeutic practice of the organisation, to monitor the makeup of the practitioner team and trainees and to take on new people as required. To work with the referrals team in the management of all client services.
Hours: 15 hours per week to be organised as required across the week.
Working Location: From home with meetings on site as required.
Start Date: Autumn 2026
Salary: NJC scale PO5 point 38. £49,282 Pro rata £21,120
Pension: Nest Pension Scheme
Probationary period: 6 months
Holidays: 25 days per year plus Bank Holidays (pro rata)
Relationships and contacts: The Board, Operations Director, Practice Manager, Administrator, Practitioners, Users of the Service,
Duties and Responsibilities:
1. Strategic and Organisational Leadership
Work collaboratively with the Operations Director in the co-leadership of Phoenix Therapy Practice.
Meet with the Operations Director on a regular basis and liaise on all matters financial, strategic, clinical and general.
Work with the Board to report on all service provision and development.
Contribute to fund raising applications for low-cost therapy and writing feedback reports to funders.
Attend quarterly Board meetings, provide reports, and contribute to strategic planning.
Attend the bi-monthly business meeting (Saturday mornings).
Attend the quarterly process group (Saturday mornings).
Co- lead on Phoenix’s Anti-Racist strategy and work with all staff to maintain an inclusive working environment.
Oversee the makeup of the practitioner body and monitor requirements for additional resources. Interview and support new practitioners.
2. Clinical ( Clients)
To carry out initial consultations as required
To review all initial consultation reports and with the other members of the Referrals team, to allocate to the most appropriate practitioner.
To liaise with the Practice manager in dealing with queries from clients and allocation to therapy and any other clinical issues
To monitor the main email inbox and liaise directly with clients and practitioners regarding clinical issues, either by email or phone, when required.
To have an overview of Phoenix therapy groups and liaise with the practitioners who run them.
To deal with any concerns or complaints from users, being mindful of referral to the Board for consideration where needed.
To liaise with the Director of Operations in matters of safeguarding.
·To oversee all discharge summaries from practitioners and exit questionnaires from clients
3. Clinical ( Practitioners)
To review on a regular basis the makeup of the practitioner body and to identify any areas of need.
To consider all applications to join Phoenix, and to interview, with potential supervisors, and to obtain references and follow up.
To support practitioners, and to respond to concerns as appropriate.
To liaise with the supervisors of the student practitioners, on a regular basis.
To meet with the practitioners on placement after their 6 months probationary period and at the end of their placement, to review their position. Having first obtained reports from the supervisors.
To meet with graduate practitioners at the end of their year on the graduate scheme.
To step in, in the event of sudden practitioner departure due to illness or death, and to liaise with the clients as necessary.
To ensure that all practitioners carrying out initial consultations are apprised of the manner of doing these.
If you would like to apply for this position, please send an up-to-date CV and covering letter stating how you fulfil the requirements and why you wish to work for Phoenix Therapy Practice
Closing Date for applications: 28.9.26. Interviews: 15.10.26
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Manager
Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services
About the role
icap is looking for an experienced and committed Clinical Services Manager to join our Clinical Management Team and support the Director of Clinical Services in the delivery, development and governance of icap’s therapeutic services.
This is an exciting opportunity for an experienced clinician with strong clinical management and people-management skills who is passionate about delivering high-quality, accessible therapy and supporting therapists to provide safe, effective and culturally sensitive services.
As Clinical Services Manager, you will have an important role in overseeing the day-to-day delivery of our clinical services, supporting our network of therapists and supervisors, and ensuring that clients receive a high-quality service from referral through to allocation and ongoing therapy.
You will act as a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding, while working closely with the Director of Clinical Services, Clinical Administrator, therapists, supervisors and partner agencies.
Key responsibilities
As Clinical Services Manager, you will:
Provide clinical leadership and management across designated services, supporting therapists and supervisors and ensuring that clinical practice meets icap’s policies, procedures and governance requirements.
Oversee the client journey, including referrals, pre-initial consultations, triage, assessments and allocations, working closely with the Clinical Administrator and assessing therapists.
Provide senior clinical advice and consultation, including guidance around clinical risk, safeguarding and complex presentations, and provide clinical cover where required.
Support and develop our clinical teams, including induction, regular reviews, recruitment, team meetings, CPD and ensuring high standards of clinical documentation and outcome measurement.
Build strong relationships with partner agencies, funders and stakeholders, representing icap at relevant meetings and contributing to consultation, service development and improved access to therapy.
Work closely with the Director of Clinical Services and wider management team on clinical governance, service development, audits, policies, reporting and the continued development of icap’s therapeutic services.
About you
We are looking for a qualified and experienced therapist who combines strong clinical expertise with excellent organisational and management skills.
You will have:
Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.
At least five years’ post-qualification experience.
Experience of working therapeutically with people who have experienced childhood trauma.
Experience of clinical management or management within an organisational setting.
Experience of working across different cultural contexts and a strong commitment to culturally sensitive practice.
Experience of collecting and measuring clinical outcomes, including CORE.
Excellent communication, interpersonal and people-management skills.
The ability to work independently while also contributing effectively to a multidisciplinary and collaborative team.
Knowledge of relevant legislation, safeguarding and clinical governance requirements.
An understanding of Irish history, culture, identity and the experiences of Irish communities.
Experience or training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling would be desirable.
Why work with icap?
At icap, our work is centred on providing accessible, high-quality therapeutic support and responding sensitively to the needs of the communities we work with.
We are committed to diversity, equality and inclusion, culturally sensitive practice and improving access to therapy for people who may otherwise face barriers to accessing support.
We value compassionate clinical practice, collaboration, professional development and strong relationships with our clients, therapists, community partners and wider network.
As Clinical Services Manager, you will have the opportunity to make a meaningful contribution to both the quality of our clinical services and the continued development of the organisation.
You will join a committed Clinical Management Team and work closely with the Director of Clinical Services, CEO, therapists, supervisors and partner organisations.
How to apply
Please see the attached full Job Description and Person Specification for further information about the Clinical Services Manager role, including the full range of clinical, management, service-development and organisational responsibilities.
If you are an experienced clinician looking to take the next step in your clinical management career and are committed to delivering high-quality, culturally sensitive therapeutic services, we would be pleased to hear from you.
Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health
Are you passionate about reducing health inequalities and supporting some of the most marginalised people in our communities?
We are recruiting for a compassionate, organised, and proactive Peer Support Lead to support our hepatitis C peer project in the Oxford & Thames Valley area. Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.
Working alongside healthcare professionals, drug and alcohol services, homelessness services, and community organisations, you will recruit, train and support volunteer peers to deliver hepatitis C awareness raising, practical and emotional support.
This is a varied and rewarding community-based position involving travel across the Oxford and Thames Valley region.
About you
We are looking for someone who can build trust and engage people with complex needs in a respectful, non-judgemental way. You’ll be a good communicator, confident working with partner services and supporting volunteers, with good organisational skills and an understanding of confidentiality, professional boundaries and managing risk.
We welcome applications from people with either lived experience or professional experience relevant to the role. This may include hepatitis C, drug or alcohol use, homelessness, the criminal justice system, or supporting people facing similar challenges.
Why join us?
The Hepatitis C Trust is a national, patient-led charity committed to eliminating hepatitis C and improving access to harm reduction services across the UK. We are proud to be a Living Wage Employer and are committed to equality, diversity and inclusion.
How to apply
The closing date for applications is midnight, Sunday 27th September 2026.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
You’ll be at the helm of a busy, welcoming centre that brings residential stays, day visits, camping and outdoor activities to guiding groups, schools, youth groups, corporate teams, families and friends. That variety is part of what makes the role so rewarding. No two days look the same, and that’s exactly the point.
This is a senior role with real scope and real responsibility. You’ll lead a team, set the tone for high standards across the site, manage the practical realities of running a working centre, and help shape its future direction in line with Girlguiding Anglia’s values and ambitions. You’ll have the chance to think strategically about where the centre goes next while staying hands on with the day to day running that keeps a place like Hautbois thriving.
We’re after someone positive, proactive and organised, who leads with warmth as much as with structure. You’ll need to be comfortable holding multiple priorities at once, calm under pressure, and genuinely motivated by creating great experiences for the people who come through the centre’s doors. If you enjoy variety, thrive on responsibility and want your work to have a visible, lasting impact, this role offers all of that in abundance.
The role is based at Hautbois, right in the Norfolk countryside. Flexible working may be possible where it suits the business, though some evenings and weekends will be part of the job given the nature of a residential site. The centre isn’t easily reached by public transport, so a car and full driving licence are essential for commuting and the occasional meeting further afield.
In return, you’ll get free parking, office drinks and snacks, a holiday allowance that grows with your length of service, and modern IT and working facilities to support you in the role.
This role might also suit candidates with backgrounds as an activities manager, camp manager, adventure manager, outdoor learning manager or residential centre manager.
The client requests no contact from agencies or media sales.