It support volunteer volunteer roles in slough, berkshire

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in supporter development/fundraising that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims.   As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising.  By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

You don’t need to be a healthcare expert or have all the answers.

You just need to be a good listener, show up with kindness, and be willing to offer your time.

Marie Curie is looking for caring, everyday people to join our Community Companion team. You’ll be part of something truly meaningful - offering support to people in their final stages of life, and to the loved ones around them.

What’s a Community Companion?

Being there for someone when it matters most. This might be visiting someone in their home, offering a chat and a cup of tea, swapping stories and talking about what's happening locally, or just being a calm presence.

You will never be asked to do anything you’re uncomfortable with and you will receive training and support from the Marie Curie team to support you in your Companion role. You’ll also meet a team of like-minded volunteers who are all in it for the same reason: to help others and feel connected to something bigger.

What Will You Actually Do?

• Provide emotional comfort and conversation - just being present matters.
• Share helpful information or point people to local services or resources available.
• Support family members or carers, before and after bereavement.
• Help people express their wishes for care, in their own words.
• Be a calm, steady presence in what can feel like a chaotic time.

No Medical Background Needed - Just These Qualities:

• You’re friendly, patient, and a good listener
• You’re open-minded and non-judgmental
• You’re emotionally mature and can handle sensitive topics
• You’re reliable and can commit 3 hours each week
• You’re comfortable using email and completing a short report each visit

What You’ll Get in Return:

• A sense of real purpose and the chance to make a lasting difference
• A welcoming volunteer team and a strong support network
• Ongoing training, development, and guidance
• Recognition and appreciation for the time you give
• Out-of-pocket expenses covered

Whether you’re looking to give back, build experience, or just connect with others in a more meaningful way - this is an opportunity to do something truly rewarding.

Ready to Find Out More?

Fill out our application form and we will invite you for an informal chat (online, over the phone or in-person), and walk you through the next 

Volunteer Fundraising team leader

Thank you for your interest to become a Fundraising Team Leader Volunteer at Cats Protection!

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role:

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We're looking for someone with:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Applicants must live in Watford, Hertfordshire or the surrounding area.

At Watford & Three Rivers Refugee Partnership, our objective is to provide practical and emotional support, ultimately helping our clients achieve a sustainable position as full members of our society. Many of our clients are destitute, homeless and have no access to assistance from the government. Our mission is to provide access to advice and essential services until statutory services are in place.

Volunteering at the Drop-In centre provides an opportunity for you to help our refugee clients with any issues they might have. We have sessions running every Tuesday between 11:30am and 1:30pm at St Mary’s Church, High Street, Watford. The Drop-In provides an opportunity for refugee clients to come and discuss any issues they have and to be listened to by one of our volunteers. Many of our clients are likely to have lived here for a while but an issue or crisis in their lives means that they need to discuss it and seek some help. They may also be in the process of seeking asylum. We can provide advice and sometimes resolve their issue there and then and at other times we refer them to another agency or invite them to come back once their issue has been looked into.

The Drop-In Centre could not function without our team of committed volunteers, and we are always looking for additional help.

Full training given on starting the role as well as regular training sessions and continual support from more experienced volunteers.

Responsibilities:

· Help with filling in forms and interpreting official documents.

· Liaising with statutory and voluntary agencies.

· Referring clients for follow up action by our Case Review Team and linking them with a befriender.

· Referring clients to our partner solicitor who specialises in immigration law and comes to the Drop-In 4th Tuesday of the month.

· Advice on how to access appropriate housing and free food in the area.

· Access to the charity’s other services, such as free English classes.

Requirements:

· Able to attend at least one Tuesday Drop-In a month.

· Complete training as required and attend bi-monthly volunteer support meetings.

Skills:

· An ability to communicate and empathise with people from a variety of backgrounds and needs.

· Basic IT skills.

· Assist clients in accessing essential services such as legal, housing, financial and food.

· Can work well as part of a team.

· Enthusiasm to help refugee clients.

Desirable experience: 

· Previous volunteering experience.

· Previous experience working in a people-facing role.

If you are interested in becoming a Drop-In volunteer please apply via Charity Jobs or contact us and a volunteer coordinator will contact you to discuss this further.

Help Us Transform Lives Through Better Systems

Unify Giving is looking for a dedicated volunteer to help optimise our CRM systems and workflows using Monday. com. This role is crucial to ensuring individuals experiencing homelessness receive timely and effective support through our platform.

What You'll Do:

• Set up and optimise Monday. com workflows for our beneficiary management
• Create automation systems to streamline our support processes
• Collaborate with our founders and tech team on integration solutions
• Help develop a sustainable CRM strategy as we scale across the UK and beyond

What We're Looking For:

• Experience with Monday. com and workflow creation
• Understanding of CRM principles and best practices
• Passion for using technology for social impact
• 4-6 hours per week availability (flexible scheduling)
• Bonus: Digital marketing experience

Why Join Us:

You'll be working with a passionate, innovative team that's already making real impact - supporting vulnerable individuals through direct financial assistance via our groundbreaking platform. Your systems expertise will directly translate to more people receiving the help they need.

Ready to Make a Difference?

Step 1: Download our app and explore how we're connecting donors directly with those experiencing homelessness.

Step 2: Apply here to join our team and tell us about your CRM experience.

Join us in creating a more unified approach to tackling homelessness - one workflow at a time! ��

Refettorio Felix is a community kitchen with an open-door policy in the Earl's Court area. We provide a safe haven and a warm, welcoming atmosphere for those facing homelessness and financial crises.

Using surplus food ingredients, our kitchen freshly prepares a three-course lunch for up to 140 people per weekday. We are looking for friendly and dedicated volunteers to support us in our mission to provide fresh and nutritious meals to our guests.

Your support will have a meaningful impact on the quality of lives of the most vulnerable members of the community. From trained and experienced Chefs to keen home cooks, we would love to hear from you!

 This is an exciting opportunity to join our Equality, Diversity and Inclusion (EDI) team. As a volunteer you will play a crucial part in helping us raise awareness of different topics. You will write and develop blogs and articles to showcase different EDI related awareness days, weeks or months. You will help us to represent different parts of the MS and our staff communities and increase awareness and knowledge of different issues. For example, can you tell us more about Diwali or shine a light on mental health awareness week? 

 Equality, Diversity and Inclusion are at the heart of our work. We work with volunteers, professionals and people with lived experience of MS to guide and direct our approach to EDI. An important part of this work is to discuss EDI related issues more openly and in a more authentic way. 

This role is a home-based role, which will require attending two online monthly meetings, and up to 10 hours of writing to develop the blogs and articles.

What the role involves 

• Attending two monthly, online meetings
• Researching topics which may be outside your lived experience and writing blogs and articles
• Being open to constructive feedback on your writing and working to deadlines
• Representing the MS community and raising awareness of issues and topics that are important to this community
• Regular 1:1 catch ups with our EDI programme manager 

 What you need for this role

• Excellent and engaging writing and communication skills.
• Passion for the MS Society and for EDI in our work
• Good IT skills
• A good understanding and awareness of the current discussions, debates and development regarding EDI 

What you may gain from this role 

• A good understanding and awareness of the current discussions, debates and development regarding EDI
• Working in a professional environment
• References
• Training
• Improve understanding of EDI in corporate environment 

 In order to volunteer in this role, you will need to undertake:

Must do training  Role specific training  Data protection eLearningInduction with your volunteer Manager Cyber Security training 
EDI training 

 Sources of support:

 We will ensure that whist volunteering with us you will have access to all the support you need to feel comfortable, confident with what you are doing, and able to achieve the most impact though your time with us.

 Your staff contact is here to support you, answer any questions you might have about what you’ll be doing, your learning and where you can get more information.

  Additional information about our volunteering programme:

• When you volunteer with us, you join our powerful community of people
• living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers.
•  
• Our shared commitments help keep our volunteering programme enjoyable, meaningful and safe for everyone.   

  Download Our Commitments here.   

Are you a good listener? 

More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS. People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart breaking. MS can get steadily worse, or symptoms can come and go unpredictably throughout someone’s life.

Could you spare three hours a week to provide emotional support and information to those affected by MS? If so, the MS Helpline team would like to hear from you. 

We’re the UK charity for people with MS. We’re fighting for better treatment and care to help people with MS take control of their lives, and we’re funding research that we believe will stop MS for good. We’ve already made important breakthroughs, and big advances in MS treatments are possible within our lifetimes. With your support, we will stop MS. 

Time and Commitment

The MS Helpline is open from Monday to Friday 9am to 7pm. All of our MS Helpline volunteers carry out their volunteering from home and give emotional support and information to people affected by MS by telephone. 

We are looking for volunteers that can commit to a 3 hour telephone shift a week.

 You will be attending comprehensive helpline volunteer training programme throughout May/June 2025. All training sessions will be remote via Teams during weekdays between 10am-4pm. There will be pre-reading and exercise tasks to complete in between training sessions.

About you

We do not ask for previous experience although we are looking for people with good listening skills and a clear, warm telephone voice. You should have good IT skills as the role will require use of Microsoft Office such as Outlook and Teams, internal databases and call handling system.

We also ask that you have access to a confidential and comfortable working space, computer and broadband suitable for MS Helpline Volunteer role. If you are shortlisted for the role interview, we will ask you about your home and equipment set up, as unfortunately not everyone may have the appropriate set up and equipment for MS Helpline Volunteer role. 

What will you get from volunteering with us?

• A chance to learn new skills
• Meet new people
• Be part of a supportive, caring team
• Ongoing support for your development as a volunteer
• A rewarding role supporting the MS community

Before applying please ensure you will be able to meet the following considerations: 

If you are shortlisted, there will be a 45 minute volunteer interview including a role play w\c 12th May 2025 on Teams.

The deadline for applications is Sunday 11th May 2025.

Role: Welcome volunteer

Team: Tooting Hub – CARAS ESOL (Youth/Adult)

Supervised by: Team Project Coordinator

Location: Tooting Hub site

Activity times: Monday or Wednesday

Time commitment: 2 hour shifts on a rolling basis.

We ask that volunteers commit for a minimum of 4 months

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.

About the Role:

We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).

Who will you be?

We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.

Volunteer Tasks and Responsibilities: 

· Signing up to a shift/s on the Tooting HUB welcome team rota

· Able to be at Tooting Hub in person to complete agreed shifts

· Welcoming staff, volunteers, existing and potential new community members and visitors

· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting

· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies

· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity

· Conducting induction tours of the building and introductions to facilities, key staff, and partners

Requirements (all experience can be from paid or voluntary roles): 

Essential: 

· A calm, friendly, kind, and patient approach

· Happy and confident to meet new people and put them at their ease

· Excellent communication skills, especially with people with varying levels of English

· To be non-judgemental and able to engage with people from diverse backgrounds

· Confidence in using one’s own judgement to follow agreed policy

· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc

· A commitment to confidentiality and data protection

· Punctual and reliable

· To be able to volunteer on Mondays or Wednesdays for a minimum of four months

Desirable:

· Lived experience of seeking sanctuary and/ or the UK immigration system.

· Personal experience of working with people seeking asylum.

· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.

We will prioritise applicants with lived experience of the asylum process.

Benefits to Volunteering:

· Learn about issues relating to refugees and people seeking asylum.

· Work as part of a friendly, welcoming team.

· Develop your skills and competencies.

· Be able to access relevant training, including safeguarding training.

· Obtain a reference from us relating to your placement after 3 months’ regular volunteering

· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *

· You will also receive training and support relevant to your specific role.

Are you a good listener? 

More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS. People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart breaking. MS can get steadily worse, or symptoms can come and go unpredictably throughout someone’s life.

Could you spare three hours a week to provide emotional support and information to those affected by MS? If so, the MS Helpline team would like to hear from you. 

We’re the UK charity for people with MS. We’re fighting for better treatment and care to help people with MS take control of their lives, and we’re funding research that we believe will stop MS for good. We’ve already made important breakthroughs, and big advances in MS treatments are possible within our lifetimes. With your support, we will stop MS. 

Time and Commitment

The MS Helpline is open from Monday to Friday 9am to 7pm. All of our MS Helpline volunteers carry out their volunteering from home and give emotional support and information to people affected by MS by telephone. 

We are looking for volunteers that can commit to a 3 hour telephone shift a week.

 You will be attending comprehensive helpline volunteer training programme throughout May 2025. All training sessions will be remote via Teams during weekdays between 10am-4pm. There will be pre-reading and exercise tasks to complete in between training sessions.

About you

We do not ask for previous experience although we are looking for people with good listening skills and a clear, warm telephone voice. You should have good IT skills as the role will require use of Microsoft Office such as Outlook and Teams, internal databases and call handling system.

We also ask that you have access to a confidential and comfortable working space, computer and broadband suitable for MS Helpline Volunteer role. If you are shortlisted for the role interview, we will ask you about your home and equipment set up, as unfortunately not everyone may have the appropriate set up and equipment for MS Helpline Volunteer role. 

What will you get from volunteering with us?

• A chance to learn new skills
• Meet new people
• Be part of a supportive, caring team
• Ongoing support for your development as a volunteer
• A rewarding role supporting the MS community

Before applying please ensure you will be able to meet the following considerations: 

If you are shortlisted, there will be a 45 minute volunteer interview including a role play w\c 28th April 2025 on Teams.

The deadline for applications is Sunday 27th April 2025.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

URBAN YOUTH - VOLUNTEER WITH US!

New Start-Up - New Beginning - Endless Opportunities

We're looking for organised and enthusiastic individuals to join us at Urban Youth as a Volunteer in a Remote Role, supporting our Back Office functions, where you will play a crucial role in supporting our mission to make a meaningful impact on young people’s lives across London.

What Help We Need?

1. Administration

• Keeping accurate records of participants and activities.

• Managing schedules for events, sessions, and staff/volunteers.

• Preparing budgets and monitoring expenses.

• Maintaining compliance with legal and regulatory standards.

2. Human Resources or Volunteer Coordination 

• Recruitment and training of volunteers.

• Managing HR-related documentation (e.g., agreements, DBS checks, policies).

• Providing ongoing support and development for team members.

3. Training and Development

• Offering youth work training to ensure volunteers understand best practices in working with young people.

• Delivering workshops on communication, conflict resolution, code of conduct and safeguarding.

• Providing continuous learning opportunities, such as leadership and mentoring programmes.

4. Marketing and Communications

• Promoting Urban Youth through social media, newsletters, and local partnerships.

• Designing materials (flyers, posters, etc.) to attract members and supporters.

• Maintaining our website to communicate our mission, events, and achievements.

5. Fundraising and Finance

• Sourcing grants and donations.

• Organising fundraising events.

• Keeping financial records and preparing annual reports for donors and stakeholders.

6. Technology and Data Management

• Implementing software for participant tracking, event management, and communication.

• Maintaining a secure database for storing sensitive information.

• Using tools to measure impact and generate reports.

7. Safeguarding

• Developing policies to ensure the safety of young people in our care.

• Training volunteers on safeguarding practices.

• Conducting regular risk assessments.

8. Operational Support

• Managing physical spaces, equipment, and supplies.

• Ensuring facilities meet health and safety standards.

• Establishing contingency plans for unexpected challenges.

We're Urban Youth

Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.

JOIN US AT URBAN YOUTH

Get Involved | Discover YOUR Path | Shape YOUR Destiny

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

We are looking to recruit a Communications Manager who can provide strong and stable operational management of the communications teams, directly supervising Senior Officers, while working with the departmental head to develop the department.

Responsibilities

• To provide effective operational management of teams within the Communications Department 

• To directly provide guidance, support and direction to Senior Officers who oversee the teams within the department

• To welcome new volunteers to the department and work alongside the departmental heads to improve team culture

• To plan the work of the department and support with strategic decision making

• To provide support as required to ensure that the communications teams are achieving their goals and making progress

Requirements

• To have at least 2 years of communications and marketing experience

• To have demonstrated leadership skills in a previous professional setting

• To have held a management level position

• To have strong IT and digital working skills

• To be competent in the use of Canva, Wix and social media

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!