It systems manager jobs
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About MediCinema
MediCinema is a UK-registered charity dedicated to providing cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients, their families, and carers. For 25 years, we have brought the power of cinema to hospitals, and in recognition of our impact, MediCinema was honoured with BAFTA’s Outstanding British Contribution to Cinema Award at the 2025 EE BAFTA Film Awards.
We build and run fully accessible cinemas within hospitals, screening the latest films at no cost to patients or the NHS. Our services help reduce isolation, stress, and anxiety, enhancing emotional and mental wellbeing while fostering resilience. We support patients of all ages, including dedicated paediatric screenings at several sites.
We have an ambitious goal to establish a MediCinema in every NHS region across the UK, and rely on long-term partnerships with NHS Trusts, Hospital Charities and the corporate sector to sustain and expand our services.
The Role
Reporting to the CEO, this new senior leadership role is central to ensuring MediCinema’s financial sustainability, operational excellence, and people-centred culture. The Director will lead the charity’s finance, HR, and business operational functions, ensuring robust systems, compliance, and strategic alignment with our mission.
This is a hands-on role for a values-driven leader who thrives in a collaborative, purpose-led environment and is passionate about improving patient experiences through innovative service delivery.
This role will be managing external HR and IT consultants and supported by a part time (1 day per week) assistant.
Key Responsibilities
Leadership and Strategy
· Participate in strategic and business planning processes, supporting the CEO and trustees to develop the strategic plan
· Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
Finance
· Lead the finance function, overseeing budgeting, forecasting, management accounts, and statutory reporting.
· Ensure robust financial controls and compliance with regulatory requirements.
· Manage cashflow, reserves, and risk, supporting strategic financial planning.
· Lead on financial reporting to the Board and relevant committees.
· Oversee payroll, pensions, and financial administration.
· Managing the annual audit process and liaising with auditors
· Liaising with tax specialists on VAT, corporation tax and other matters as required.
· Liaising with the Treasurer on all key financial matters on a quarterly basis
Business Operations
· Ensure efficient delivery of office services and a safe, well-maintained working environment.
· Lead on the IT systems and digital strategy ensuring platforms are secure and support business needs
· Work with the external IT consultant to maintain and evolve the infrastructure, systems and processes in place to align with business needs and industry regulation
· Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
· Manage contracts, suppliers, and internal processes to ensure value and efficiency.
· Support the commissioning of new MediCinema sites, including project planning and stakeholder engagement.
· Lead on the annual insurance renewal process
HR and People Development
· Lead on strategic workforce planning, recruitment, onboarding, and talent retention.
· Embed inclusive HR policies and practices aligned with MediCinema’s values.
· Provide support and evolve processes to strengthen employee relations, performance management, and wellbeing.
· Support line managers in developing high-performing, motivated teams.
· Ensure compliance with employment law and HR best practice.
· Work with the external HR consultant on HR admin,including due diligence, onboarding and recruitment.
Governance and Compliance
· Maintain up-to-date policies and procedures across finance, HR, and operations.
· Ensure compliance with legal, regulatory, and safeguarding requirements.
· Support the CEO and Board with governance processes, reporting, and policy development.
The Person
Experience and Background
We are seeking a strategic leader with experience across finance, operations, and HR — ideally within the UK charity or public health sector. You may have worked in healthcare, education, or social impact organisations, and bring a strong understanding of compliance, governance, and people leadership. Candidates with a relevant background in SMEs may be considered, but will need to demonstrate a commitment to quickly developing the specialist knowledge required by charity regulations and an aptitude for operating within the third sector.
You will be comfortable working in a hands-on, collaborative environment, with a deep respect for MediCinema’s mission and values.
Skills and Qualifications
· Professional accounting qualification (ACA, ACCA, CIMA or AAT)
· Strong understanding of HR, IT, risk management, and governance in small teams
· Proven experience managing budgets, audits, and accounts (Quickbooks experience ideal)
· Excellent project management and strategic planning skills
· Strong interpersonal skills and the ability to lead and mentor others
· A proactive, organised, and solutions-focused approach
How to Apply
Please send your CV and a covering letter telling us about your suitability for this role, why it appeals to you and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
Closing date for applications: Midday, Friday 30th January 2026 with a view to holding first round interviews in mid February.
We are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Age UK is hiring a Senior Funded Delivery Manager! This role will manage the effective delivery of funded programmes, projects or activities, ensuring that these activities are delivered to a high standard, meeting contractual and legal obligations and having impact for older people. As the Senior Funded Delivery Manager, you will provide a senior and experienced delivery function in relation to funded activity, working closely with Service Development & Improvement colleagues to establish and onboard new activity into the Delivery team, developing business and project plans for delivery, and ensuring both internal and external stakeholders are engaged in planning and delivery. You will also take direct responsibility for the delivery of complex contracts and grants, particularly where these require more engagement with external stakeholders and are of higher value, and provide line management and support to Funded Delivery Manager on less complex delivery.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently at least once a week and may involve travel across the UK. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Please note this role is being offered as a Fixed Term Contract (12 months).
Age UK internal grade: 5L
Last date for applications Monday 12th January 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Substantial and successful track record of programme and project management, and effective delivery of complex projects. A, I
- Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of stakeholders and project managing cross divisional input. A, I
- Experience of working and reporting to a diverse range of funders including corporate, health and local authority commissioners, government departments and grant making bodies. A, I
- Experience of working within an outcomes focused organisation and associated reporting structures. I
- Experience of preparing and managing a budget and inputting into organisational financial processes. A, I
- Experience of operational and business planning and supporting strategic planning. A, I
- Experience of managing people, and external consultants and agencies. A
- Experience of a variety of delivery projects, including test and learn projects, scaling up. I
- Experience of developing and implementing communication and engagement strategies as they relate to delivery. I
- Experience of contract management and managing delivery of activity within linked third party organisations. A, I
Skills and Knowledge
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people. I
- Knowledge of services for older people, with a particular focus on those provided by the Age UK Network. I
- Well developed understanding of the environment affecting statutory, private and voluntary sector organisations which deliver services to older people. A, I
- Keen understanding of the issues faced by older people. I
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure. I
- Strong people management skills, including performance management and professional development. A, I
- Proactive, creative and flexible approach to identifying and taking forward new approaches and solutions. I
- Excellent oral and written communication skills with ability to adapt tone and message for different audiences, with the ability to present confidently and effectively. A
- Strong IT skills, including Microsoft tools and understanding of CRM systems as they relate to service delivery. I
- Excellent inter-personal, negotiating and influencing skills, with the presence and authority to act as an ambassador for Age UK. I
- Excellent team working skills along with an ability to use own initiative to take action. I
- Strong ability to analyse issues and problems systematically, gather broad and balanced inputs, draw sound conclusions and translate those into timely action. I
Personal attributes
- Commitment to high standards in your own work and others work, with strong attention to detail. I
- Numerate and comfortable in dealing with financial information. I
- Ability to analyse and solve strategic and operational problems. I
- Commitment to user and needs led services. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Commitment to user and needs led services. A
Skills and Knowledge
- Project Management Qualification. A
- Working knowledge of public policy as it relates to older people. A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.
The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.
This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
- Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
- Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
- Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
- Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
- Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
- Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
- Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
- Project management skills.
Desirable
- Experience within the charity sector, especially in fundraising or supporter engagement.
- Experience working with finance teams on reconciliation and Gift Aid processes.
- Qualification in data protection, data analysis, or a related discipline.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria
Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions
The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.
Customer Service & IT Coordinator
Summary:
Bath & West Community Energy is a not-for-profit community business that tackles climate change through clean energy generation and energy efficiency measures in homes. We recycle surplus income, via the BWCE Fund, to support community action on carbon reduction and fuel poverty.
We’re looking for a friendly, organised and digitally confident Customer Service & IT Coordinator to join our growing team.
You’ll be the first point of contact for enquiries, providing clear and empathetic support to Home Energy customers, BWCE members and the public. You’ll also help colleagues use internal digital tools, maintain accurate data records and contribute to improving systems and processes across BWCE.
This isn’t a technical IT role - it’s ideal for someone who enjoys helping people, solving problems and making things run smoothly.
Your tasks:
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Deliver outstanding customer service by phone, email and online
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Support Home Energy enquiries and customer journeys
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Maintain CRM records and booking processes
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Provide light-touch support with digital tools (MS365, SharePoint, SenseHR)
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Help improve digital workflows and reduce manual tasks
You’ll bring:
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Experience in customer-facing roles
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Confidence using digital tools and learning new systems
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Excellent communication and organisation
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A calm, empathetic approach
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Alignment with BWCE’s community-focused mission
To read full job description and apply, go to https://www.bwce.coop/current-vacancies and complete our application form and equality and diversity monitoring form.
Closing date: 19th January
Salary: £31,000
The client requests no contact from agencies or media sales.
London Museum is entering a new chapter of our evolution as we work towards the opening of our new museum at Smithfield in 2026. From Smart Building systems and immersive Audio Visual to Digital Platforms and core IT Services, hundreds of systems must come together into a coherent whole. We're looking for someone to help make that happen.
As IT Systems Integration Manager you will play a pivotal coordinating role, helping ensure the many technologies that power the new museum are aligned, interoperable and delivered on schedule. Working closely with the Head of IT and partners across IT Infrastructure, Digital, AV, Smart Building and Collections technologies you'll maintain a holistic view of technology activity across the programme. This is a coordination and assurance role at the heart of the project, managing interdependencies, risk, documentation and delivery readiness as the museum moves toward opening.
We're seeking a candidate with substantial experience coordinating technology delivery across complex, multi-system environments in organisations such as public buildings, museums or cultural institutions. You'll bring strong knowledge of IT infrastructure technologies alongside a good understanding of digital platforms, smart building ecosystems, AV and data systems.
Exceptional stakeholder and vendor management skills are essential as is experience in risk management, scheduling, and documentation. You will ideally have relevant professional qualifications in IT, systems architecture and project management.
If you're a clear communicator and an organised systems thinker and are excited by this challenge then we'd be delighted to hear from you.
Applications are by application form. The closing date for applications is Sunday 11 January 2026. Shortlisted applicants will be invited to an interview on Wednesday 21 January 2026.
For more information about this role, please see the Job Description. To know more about what it’s like to work in London Museum and to get some top tips on how to make the best of your application visit, please vist our website.
London Museum is committed to equal opportunities and diversity. We particularly welcome applications from people from Global Majority backgrounds and disabled people, who are currently under-represented in our organisation.
The client requests no contact from agencies or media sales.
The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.
This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.
The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.
This is a hybrid role, with on-site presence required in line with business needs.
The client requests no contact from agencies or media sales.
This is a 1 year fixed term contract, with the potential to become permanent.
We have a new and exciting opportunity for an experienced Senior IT Infrastructure Engineer to join the Connexional Team.
We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church.
We are looking for someone who will be responsible for supporting the delivery of the core operational IT infrastructure, underpinning all services both internally and externally in a responsive and customer-focused manner.
You will advise members of the team on matters related to IT and resolve second and third-line tickets in line with the service level agreement. Assist with the maintenance, continuous improvement and administration of the team’s growing IT infrastructure. Deploy and maintain laptop, desktop and tablet security to ensure that IT service users can enjoy a safe and secure IT environment. Perform proactive maintenance of the infrastructure environment as required. Work to tight deadlines and provide high levels of technical support and compliance.
Working alongside colleagues within the Infrastructure team, you will provide support services to approximately 250 office-based and remote users within the organisation.
About You
- Proven experience supporting enterprise infrastructure platforms and software, including but not limited to: Windows Server, Active Directory, Windows 11, Office 365 and MS 365, Backup, Monitoring/SNMP, SMTP/Exchange, Web Server/IIS, Dell Servers and storage, Printers/Papercut,
- Experience in server administration, database administration and application support.
- Experienced in IT support services and ticketing, as well as laptop and mobile phone support and networking configuration.
- Excellent communicator with the ability to communicate technical issues to all levels
- Advanced problem-solving and troubleshooting skills
- Customer service skills demonstrated through communication, knowledge, attention to detail and ability to get things done
- Strong organisational skills including planning, prioritising, timekeeping and managing busy workloads and ticketing systems working to prioritise.
- Flexible and adaptable to changing priorities.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.
Closing date: 16 Jan 2026
Shortlisting date: 23 Jan 2026
Interview (in person) date: 30 Jan 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Do you enjoy problem-solving and implementing new processes? Do you pride yourself in delivering a good service to colleagues? Do you want to work for a charity that makes a difference here in York?
Age UK York is a local charity that exists to support older people of York, their families, and carers. Our team provides a wide range of services that make a valuable difference to the needs and lives of older people across the city. Through a dedicated team of staff, volunteers, and supporters, Age UK York has been supporting older people in York for over 50 years and exists to continue to be there when needed.
If you are highly organised and are knowledgeable of health and safety and data protection, we would like to hear from you. As Operations Manager, you will support the office function and our people, providing key assistance to our teams delivering services. This includes essential organisational support for Information and Communications Technology (ICT), estates management, and related health and safety and risk arrangements.
You will ensure the efficient and effective running of our Age UK York office, and the processes and systems needed to facilitate this. This extends to the other premises used by our organisation, including our charity shops in York.
You will manage a small team of staff, ensuring services are delivered effectively. You will work to meet other managers’ expectations and balance competing business priorities while maintaining high customer service standards. This includes making sure relevant processes meet our National Quality standards.
Key Responsibilities:
- Line management of staff, including Administration and Data reporting roles.
- Work with service managers to align the cross-organisation Business Support function to the developing needs and priorities of our operations. Liaising with external stakeholders, including providers, landlords, suppliers, and partners, in undertaking works and reviewing the effectiveness and value for money.
- Management of our St. Edmunds office and ensuring a safe and effective working environment for all our team and visitors.
- Provide oversight to our shop locations across York, working with our shop teams to ensure suitable, high-quality, and welcoming locations.
- Work with the CEO and other colleagues in our obligations in accordance with data protection law – including GDPR – and undertake named duties such as our assigned information governance role registered with the Information Commissioner’s Office (ICO) and commitments to partners such as the NHS.
- Work with the CEO and colleagues in ensuring organisational Health and Safety and our commitment to the highest standards for our people and all who use our services.
Key Qualifications, Skills, and Experience:
· Self-motivated with effective organisational skills, including prioritising, managing competing demands and monitoring own and others' workload
· Relevant experience in operational services: administrative, ICT, and premises management
· Knowledge of GDPR regulations
· Passion and commitment to work within a not-for-profit organisation and foster a team approach in working to help others
Salary and Benefits:
· £28,176.46 per annum on a 35 hour per week contract
- A genuinely friendly and supportive environment
- Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.
- Birthday day off
- Enhanced sick pay after 6 months of service
- Potential for funding towards professional qualifications
- Employee discounts
- Free eye test
- Free flu jab
Please provide a cover letter alongside your CV.
The client requests no contact from agencies or media sales.
Head of IT & Data
Buttle UK is seeking a hands-on Head of IT & Data to support and improve our IT systems, data processes and ways of working. This is a practical, operational role focused on keeping systems running smoothly, improving processes, supporting colleagues and working with external IT providers. You will play a key part in helping our teams deliver vital support to children and families across the UK.
· Location: Hybrid, based in our modern Kennington Park workspace, London
· Contract: Permanent, full-time
· Salary: £58,122 to £61,400
· Deadline: Sunday 25th January 2026
About the role
This is a practical, delivery-focused role at the heart of the organisation. The Head of IT & Data is responsible for the day-to-day oversight, improvement and coordination of Buttle UK’s IT systems, digital tools, data processes and information security.
You will work across all teams to understand how the organisation operates in practice, identify inefficiencies, and lead tangible improvements that reduce manual work, improve data quality, strengthen security and ensure value for money. You will manage key improvement projects, coordinate suppliers and consultants, and act as a trusted internal partner who can translate operational needs into effective technical solutions.
This role suits someone who enjoys being close to the detail, solving problems, improving how things work, and supporting colleagues to use systems confidently and securely.
What you will be doing
You will enjoy real variety in this role. Responsibilities include:
· Lead and deliver IT and process-improvement projects, including system integration, automation, security enhancements and system upgrades
· Analyse and map existing business processes across grants, fundraising, finance and operations, identifying inefficiencies and designing improved workflows
· Develop and maintain clear documentation, including SOPs, process maps, system configurations and data flows
· Oversee core organisational systems (including grants databases, CRM, finance systems and collaboration tools), ensuring reliability, data integrity and appropriate access controls
· Act as the main liaison with external IT providers, software vendors and consultants, managing performance, costs and deliverables
· Take ownership of data protection and information security practices, working with external specialists to ensure compliance with UK GDPR and Cyber Essentials standards
· Implement and maintain role-based access controls and robust cybersecurity measures
· Support staff through system changes, training and guidance, ensuring non-technical colleagues feel confident using IT tools
· Produce reports, dashboards and data extracts to support operational and management decision-making
· Identify opportunities for further improvement and innovation, building practical business cases and leading pilots where appropriate
About you
We are looking for someone with strong hands-on experience who can operate independently, manage multiple priorities and deliver real improvements.
Essential experience and skills:
· Proven experience in a hands-on IT, systems administration, business systems or digital operations role
· Experience leading or coordinating IT improvement projects from scoping through to delivery
· Strong experience working with data, including reporting, troubleshooting and quality assurance
· Demonstrated ability to analyse processes and document them clearly
· Working knowledge of UK GDPR and information security principles
· Confidence working with cloud-based systems, databases and productivity platforms
· Ability to translate technical issues into clear, plain English for non-technical colleagues
· Strong organisational skills, attention to detail and problem-solving ability
· Confidence working with external suppliers and managing technical relationships
· Commitment to Buttle UK’s mission and values
Desirable:
· Experience in the charity or non-profit sector
· Experience with grant-making systems, fundraising CRMs or finance systems
· Experience with automation, system integrations or dashboards
· Project management or Agile/Prince2 training
· GDPR or cybersecurity certification
What we offer
· Defined contribution pension scheme (with 7% employee and employer contribution)
· Annual Personal Development Allowance
· Cycle to Work Scheme
· Access to our Employee Assistance Programme for staff wellbeing and support
· Life assurance scheme.
· Generous annual leave entitlement of 25 days + bank holidays (pro-rated)
· 3 days office closure (pro-rated)
· Free eye tests and payment of up to £100 for glasses if required
· Annual personal development allowance
· Enhanced maternity/paternity and sick pay
The client requests no contact from agencies or media sales.
Salary: £46,000 - £51,000 per annum
Hours: 35 hours per week
Contract Type: Permanent
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Head of Digital Transformation and IT.
The Head of Digital Transformation and IT is a pivotal new appointment to lead the delivery of our digital and IT strategies for the future and drive our transformation agenda: modernising our systems, enhancing digital engagement, identifying the potential benefits of AI and ensuring that our technology infrastructure supports our mission to drive nature’s recovery in Yorkshire.
The role will be instrumental in leading and project managing the migration to SharePoint across the Trust, as well as other strategically identified software and data management systems, to ensure cost-effective, efficient and scalable approaches to managing our digital output.
As a member of the Extended Leadership Team, you will work closely with our GIS and Environmental Data Team, Communications and Public Affairs, Supporter Services CRM and other team leaders across the Trust to assist in ensuring our spatial, species, customer, citizen science and key stakeholders are served with accurate data, metrics and reporting. You will also manage our hard-working IT team to support and enhance our existing IT infrastructure.
As well as bringing a wealth of technical and digital skills and experience of leading technological change to the Trust, you will be a natural communicator, a strategic thinker and have the ability to undertake stakeholder engagement and meet the needs of internal customers and system users.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process.
Please be aware that a market supplement has already been applied to the salary range for this role.
Closing Date: Sunday 11th January 2026
Interview date: Friday 30th January 2026
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-225 713
This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Technology Operations and Security, key responsibilities will include:
- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as NIST, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols
You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.
You will be contracted to our London Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Human Resources Manager, L'Arche Ipswich
ABOUT THE ROLE
Hours of work: 22.5 hours per week, flexibly
Salary: £34,224.59 FTE (£20534.75 for 22.5 hours)
Reports to: Community Leader
Place of work: L'Arche Ipswich
Contract type: Permanent, Part-time
Closing date: Sunday, 1st February 2026 at midnight
Notes: This position does not offer visa sponsorship.
Main purpose of the role
The Human Resources Manager provides effective HR support to all employees at L'Arche Ipswich, in line with L’Arche’s identity, mission and values.
The HR Manager will:
- Lead, facilitate and organise recruitment in the community together with the Registered Manager and the Community Leader;
- Actively seek opportunities to link up and maintain good relationships with organisations such as other recruitment and voluntary agencies, career offices, churches and communities, educational establishments with a particular emphasis on promotion among young people;
- Manage the full employee lifecycle, in line with employment law, regulatory requirements, and L'Arche policies;
- Support leaders with employee relations casework;
- Submit accurate payroll data;
Key essential criteria
- Understanding and identification with the aims, mission and values of L'Arche;
- Experience of working in HR, especially employee relations casework;
- Experience of the full employee life cycle including recruitment, training, performance management;
- Experience of a similar role with lead responsibility for employment matters;
- CIPD level 5 (Associate) or equivalent;
- Highly developed IT skills including familiarity with using HR databases;
This role is subject to an enhanced DBS criminal record check.
You can find more details about L'Arche Ipswich and L'Arche on our website
Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Sunday 1 February 2026 at midnight
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
REF-225 890
Our inclusive communities challenge people to think differently about disability
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We’re looking for an Office Manager to join on a fixed terms basis as maternity cover to support the work we do.
About the Role
You’ll be part of Central Services team and oversee our essential "back-office" support functions like HR, IT, H&S, facilities and office administration that allow staff across the organisation to focus on their core duties. Every day, you’ll play an important role in keeping systems reliable and people supported in their work.
Why Join Us
You will be joining a supportive and diverse team and an inclusive workplace where you can be yourself and be part of our collective success. We are happy to accommodate hybrid working, supportive of opportunities for personal growth and offer the following benefits:
· 35 hour work week
· 36 days annual leave
· 6% employer pension contribution
· EAP & welfare support
· Enhanced Sick Leave & Compassionate Leave
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 9am on Wednesday 28th January 2026
Interviews are planned to be held on Thursday 5th February at Action Foundation, Melbourne Street Newcastle, NE1 2JQ
Please refer to the attachments for:
o Job description
o Application form
Please note, we do not accept CV’s
If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the recruitment team.
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
We are recruiting a part time Transport Lead to join our new initiative: Live Longer Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. This post is for 21 hours per week and will be hosted by North Herts and Stevenage CVS.
This pivotal role within the programme team supports the effective delivery of our work within local places so that more people across the county can enjoy their later life.
Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community.
You will work on key actions, such as working with transport providers on support of bus shelter upgrades, leading on the chatty bus campaign, supporting the implementation of age friendly training for bus drivers and improving access to transport information, as well as other forms of transport including community transport schemes. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications.
You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team and working with the locality leads on issues raised via local information gathering which highlights a broader, county wide related issue. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive.
To Apply: Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of noon Monday 19 January 2026.
Interviews will be held on: 28th January, 2nd and 5th February 2026.
For further information please visit Age UK Hertfordshire's website.
Responsibilities
- Implement the action plan for transport, ensure it remains on track and is delivered within agreed times.
- Collaborate with partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required.
- Represent the programme and partner organisations at local community events, partnership meetings and engagement activities.
- Support establishment and ongoing delivery of local Older People’s Forums or equivalent structures to ensure strong resident voice in shaping priorities.
- Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation.
- Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge.
- Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa.
- Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well).
- Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area.
- Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times.
- Manage volunteers who will be supporting the implementation of the local action plan.
- Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings.
- Establish means by which to engage with local people, raise awareness and interest in participating in the initiative.
- Research and coordinate policy development in line with this work.
- Prepare and present briefings and reports about progress against plans, at internal and external events.
- Produce written reports as required for internal management purposes as well as for wider external publication.
- Maintain a ‘lessons learned’ document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work.
- To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs.
- To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services.
- Keep accurate records using the partnership’s client management system.
- Set up Network meetings and record minutes.
- Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc.
- Support regular network communications, including the monthly newsletter and member bulletins.
- Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members.
- Promote and support open and effective collaboration across the programme.
- Carry out all duties in a professional manner and in line with our values
You will have:
- An excellent understanding of project management
- Excellent administration and time management skills.
- Excellent IT / information management skills.
- Excellent presentation skills.
- Good written & spoken communication skills.
- An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved.
- Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age.
- Knowledge of GDPR and its’ application in managing activities and volunteers.
- An understanding of marketing and communications.
- The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs.
- Ability to think strategically and develop/deliver detailed implementation plans.
You should have experience of:
- Team administration, supporting teams and individuals
- Working on multiple projects and managing multiple deadlines & stakeholders simultaneously.
- Working with membership, contact or stakeholder management tools (e.g. excel, CRM).
- Managing volunteers.
- Working collaboratively with other organisations.
Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of noon Monday 19 January 2026.


