Walworth Methodist Church is a community hub and centre for many social and charitable groups and is the venue for many thanksgiving services.  The church serves the community as a centre for meetings, conferences, weddings, funerals. 

We are seeking to appoint a highly motivated, shrewd and experienced Business Manager who can provide comprehensive business management and strategic operational support across all aspects of church administration, including Finance, HR, Property management to mention a few.

The successful candidate must have strong financial skills, demonstrate a high level of business acumen, interpersonal communication skills, and willingness to build wider links within the community, with an ability to drive forward and enhance the financial standing of the church.

You will be joining a new staff team at a time of transformation and will have a unique opportunity to help shape the future direction of our church as a hub for the local community. 

The successful candidate will:

• Ideally have a professional qualification in finance and/or business management.
• Have detailed, authoritative knowledge and experience in financial procedures and audit requirements, preferably within the charity sector.
• Have excellent communication and interpersonal skills, with an ability to lead, motivate and inspire staff and volunteers to achieve the highest standards;
• Have experience of strategic planning and leadership.

We can offer you:

• A caring, welcoming church with a strong Christian ethos;
• Church leaders, officers and volunteers who are motivated, committed and eager to support,
• Autonomy within this role to develop, drive projects forward and the unique opportunity to plan and implement fund raising, get involved with bid and grant applications.
• A clear vision of church development and improvement

It is a requirement for this post holder to be in sympathy with the aims, values and ethos of the Methodist Church.

Please refer to the Job Description and Person Specification attached when completing your application.

My charity client, based in Surrey is in the middle of a major change project to transform IT moving to a cloud solution based on Microsoft 365 and decommissioning the current on premise systems and data centre. This project has been supported by a newly selected MSP who is also providing ongoing day-to-day support for their users.

As such they are recruiting for an IT Officer to work closely with the Head of IT in supporting the IT infrastructure and delivering projects to improve the provision of IT and knowledge/digital capabilities within Cranston.

You will be responsible for:

• Providing customer focussed support and advice for IT users
• Maintaining and controlling the provision of mobile phones throughout the organisation and the associated contract for mobile services
• Maintain and manage users on the secure email system.
• Maintain and manage Microsoft and other software licenses including Microsoft 365 licensing
• Liaise with their MSP as necessary
• Maintain and set up hardware and laptops
• Visit Cranston sites to set up or maintain hardware or address any issues that cannot be solved remotely
• Maintain and develop knowledge in the fast-moving IT industry
• Experience of successfully operating in a customer focussed IT support role.
• Experience of successfully administering IT services: including end user computing, networks and telecommunications.
• Familiarity with both on premise and especially, cloud-based IT services,
• IT Service Management experience, including ITIL or similar recognised methodology (desirable).
• 2+ years working in a support desk environment
• 1+ years field support or equivalent
• Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint.
• Experience with using and troubleshooting Windows operating systems inc Windows 10 and Windows Server 2012-2019
• 1+ years working with Office 365

Knowledge

• Microsoft Operating systems and Office productions
• Basic network topography understanding and troubleshooting
• Solid understanding of PC hardware setup and configuration.
• User and Computer administration using Active Directory, Azure AD & Microsoft 365 administration

Role purpose:

ShelterBox strives to deliver outstanding information systems and technology service that will maximise our fundraising and operational capability.

The Head of IT is a business enabler to an organisation seeking to ambitiously serve people made homeless by disaster around the world. The role will support IT service users throughout the organisation both in the UK and overseas to ensure business continuity and protection against cyber security threats. The role will ensure that technology infrastructure and applications provide efficient, flexible, and secure IT Service that supports agile business decision making of the organization.  The role leads an infrastructure team and development team.

Who are we looking for?

We are looking for an enthusiastic individual with substantial senior IT Management experience, who wants to make a difference to how we improve the lives of people affected by conflict and disaster around the world. IT plays an integral part of how we deliver timely, appropriate, and meaningful aid in crises, through the use of technology.

The successful candidate will be a strong communicator who is adept at leading both the development of a cost-effective IT Service and the implementation of information and technology systems that will be a cornerstone of the successful delivery of the organisation’s operational strategies.

The ideal candidate will have a strong and proven IT managerial, strategic, and operational track record that will help make a real difference both to the way we engage with our supporters and deliver aid to the families that we support.

Duties will include but not be limited to:

• Management of the IT Team and the delivery of the IT Service, Information and Technology projects and strategies.
• Develop and implement the organisation’s information and technology strategies in line with the organisation’s requirements including how data reporting optimally integrates into and informs business processes.
• Ownership, development, and management of IT service budget in line with the organisation’s financial management processes.
• Engage with all departments, services, and the international teams to define their information and technology requirements and assist them to identify gaps and opportunities.
• Build strong relationships with all information and technology users and teams that will enable them to maximise their use of systems.
• Ensure highest standards of cyber security in the UK and overseas to ensure effective systems are in place both to protect against and to monitor for potential or actual data loss or security breaches.
• Contribute strategic input into cross cutting information and technology projects including a transparent IT project management board process.
• Oversee project implementation and benefit realisation reviews with timely regular reporting to stakeholders.
• Develop and communicate policies and guidelines required for the use of information systems in alignment with legal and regulatory requirements.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.
• Keep up to date with industry trends and developments.
• Provide leadership and motivation to IT staff and foster teamwork ensuring all activities are within the charity’s aims, objectives, and values and in compliance with all legal and regulatory requirements.
• Be responsible for ensuring that all risks are appropriately managed for your area of responsibility including but not limited to, keeping the Risk Register up to date, conducting risk assessments.
• Represent ShelterBox in any capacity as required.

Mission Without Borders is an international Christian organisation working with the poor and marginalized. We are looking for someone with strong IT skills to help provide support and technical assistance across the whole organisation.

Organisation context

Mission Without Borders is an international Christian organisation working with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty. We serve people without regard to their religion or ethnic background. We have fundraising offices in eleven countries, and field offices in the six locations where our work is carried out, including here in Ukraine. More information is available on our website.

A successful candidate must be willing and able to work within the ethos of this Christian organisation.

IT Support Analyst job purpose

The Mission requires an individual with strong technical IT skills who can provide support and technical assistance across the whole organisation to staff who are using software, hardware or other computer systems and need help completing tasks or troubleshooting problems.

The successful candidate will be expected to provide support and technical assistance to end user staff who are using software, hardware or other computer systems. You will be expected to help other IT staff as necessary. You may also work on projects with non-IT colleagues providing technical advice and assistance. You must be able to work on you own initiative.

We will provide on the job technical training where necessary.

IT Support Analyst job duties

• Responding to queries via tickets, instant messenger, email, or phone

• Providing technical assistance for users’ questions and problems

• Assisting and training other IT staff on troubleshooting and diagnosing problems

• Resolving problems with applications and computer systems, and subsequent documenting

• Creating and testing database reports as required

• Following up with users to ensure full resolution of issues

• Installing or changing software to fix issues

• Remotely accessing hardware or software to make changes and fix problems for staff

• Patching and updating systems out of core hours as necessary

• Escalating issues as necessary to more senior staff or the International IT Director

IT Support Analyst skills

You must have the “required” skills. The more of the “desired” skills you have the more likely you will be invited for interview, so please help us by providing evidence in your application.

Required

• Strong familiarity with Windows 10 as well as common Windows software such as Microsoft Office

• Willingness to learn new skills with the ability to learn quickly

• Ability to troubleshoot and diagnose problems

• Good customer service skills, including the ability to communicate effectively and politely with staff, whose first language may not always be English

• English language, verbal and written

• Writing and editing skills to document solutions

• Responsibility for own actions

• Ability to remain focussed while working remotely and largely unsupervised

Desired

• Windows Server administration (Active Directory, GPOs)

• Microsoft 365 administration (Azure, Exchange, Sharepoint)

• SQL and databases, with an emphasis on SQL Server (T-SQL, stored procedures)

• Power BI

• Power Automate

• Linux

• Understanding of networking (infrastructure, firewalls, routing, VPNs, email)

• Awareness of Computer Security

• Awareness of relevant legal frameworks (Copyright, GDPR)

Other information

This is a six month fixed-term role.

Applicants must have the right to live and work in the UK, and you should expect to be working from home.

Salary may be negotiable depending on experience.

We look forward to hearing from you!

The Hospice is looking to recruit a CRM Database Systems Manager (Customer Relationship Management Database Systems Manager), 37.5 hours per week across 5 days, Mon to Sun, salary £35,000.00 per annum, in Warrington.

The Post holder will be responsible for:

• Enhancing Donorflex to ensure it delivers the best possible information as the charity moves to improve its  data management and productivity.
• Management of the database and associated systems.
• Providing detailed analysis and insight to inform campaign planning.
• Maximising the potential of the database.
• Building and running of reports to support the Income Generation Team.
• Ensuring full compliance with all relevant legislation.
Please job description for further details.

Normal hours of work will be 37.5 hours per week worked between Monday to Sunday at days and times notified by your line manager. These hours do not include a 30 mins unpaid meal break which you will be entitled to take if you work a shift lasting longer than 6 hours. You may be required to work additional hours to those published.

Interviews being held on an on-going basis so apply today!

Please note: This role may be removed before the original end date or extended without prior notice.

St Rocco’s Hospice is an Equal Opportunities Employer. All offers of employment are subject to satisfactory receipt of DBS if applicable, 2 references and documentary proof of right to work in the UK.

A referral to Occupational Health in relation to Health and Safety aspects of the role may be made prior to employment, however the offer of employment will not be conditional upon this.

Please note: St. Rocco's Hospice is not part of the NHS and is not licensed to sponsor foreign nationals. All offers of employment are subject to / conditional upon satisfactory documentary proof of right to work in the UK.

Benefits: An attractive package of benefits for employed staff T&C's apply:

Contributory Company Group Pension Plan, (If you are a member of the NHS Pension Scheme, you have the option of continuing in this scheme), Life Assurance and a Medical Cash Plan - T&C’s apply, free onsite parking, annual holiday entitlement in any holiday year is 7 working weeks, inclusive of all public holiday entitlement. Part-time employees’ annual holiday entitlement accrues on a pro-rata basis.

(Benefits may be different for Bank / Contract for Services Workers T&C's apply).

The posts are not salary incremental posts and pay reviews are at the discretion of the Hospice.

Disclosure and Barring Service Check:
As the Hospice meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants (staff and volunteers) who are offered employment based at the Hospice or in patient facing roles will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

Please contact the recruitment team for further policy details.

Processing Your Data:
We will use the information you give us for the purpose of processing your application. To view St. Rocco's Hospice Recruitment Privacy Notice please visit our website.

Wakefield Hospice is committed to providing the highest level of symptom management and care for people who have advanced active, progressive and life threatening illness.

The Hospice endorses a holistic approach in promoting quality of life for patients as well as in the continuing support that is offered to families and carers throughout the period of illness and into bereavement.

We are now urgently seeking an ICT Manager to join the busy and successful team. We are looking for a committed and dedicated individual to help us manage our operations as we embark on our new exciting ventures.

You will join a fun and vibrant team of talented individuals, with a passion for the work of the Hospice and a desire to provide an exceptional supporter experience.

Acting as a key team member in the development, maintenance and support of the Wakefield Hospice’s key business applications and systems.

The use of technology and IT provision at Wakefield Hospice may evolve as new needs are identified. Flexibility over time to adjust to these changes is therefore an integral aspect of the role which includes:

1. To develop and manage the IT and data management function within the Hospice.
2. To be responsible for identifying and supplying timely, detailed, high quality and accurate information to support all Hospice’s activities.
3. To ensure all staff and volunteers are adequately trained and software is used to its maximum potential.
4. To ensure Data Security compliance and act as first point of contact for GDPR enquiries.

For more information, please see attached Job Description and Person Specification.

Join us as an IT Support Engineer and help maintain the performance and operation of our IT systems, enabling us to deliver on our mission to use the power of the law to fight against climate change and to protect nature and the environment.  

In this role you will act as a point of escalation for user issues while supporting the IT Manager and the rest of the Global IT team in the overall running of the ClientEarth’s IT systems. Acting primarily in a second-line support capacity, you will resolve issues in person, over the phone, by email, or via remote connectivity. The role is varied and requires good communication skills, time management, and multitasking. You will be working on a number of exciting projects, including delivering the Microsoft 365 stack to our offices globally.

Main Duties

• Configuration and integration of Microsoft 365 applications and software hosted in Azure Services
• Administration and configuration of Microsoft Office 365, Azure Active Directory, SharePoint Online Sites and Libraries and Microsoft Teams
• Manage Mailboxes, Groups and Shared Mailboxes in Exchange Online
• Deploy services via Intune, Company Portal and maintain a healthy security profile
• Support the geographically dispersed IT team with troubleshooting
• Point of escalation for Microsoft 365 products
• Respond to requests for technical assistance and level-1 escalations

Role requirements

• Microsoft Certifications and ITIL Foundation (essential)
• Experience in an IT Support/Helpdesk/Service Desk OR equivalent industry certification
• Experience in a customer service / customer facing role
• Experience of IT Troubleshooting
• Good understanding of Microsoft On-premise and Cloud infrastructure such as Active Directory and Microsoft Exchange.
• Fluent (CEFR level C2) in English

Further Information

Flexible working: Post-covid, we are giving our staff the choice to decide where they want to work for 80% of their month, with the other 20% of their month being office-based. See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. We particularly encourage applications from black, Asian, and minority ethnic (BAME) candidates, as these groups are currently under-represented in our organisation.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Talk for Health Programme and Systems Manager – starting salary £30,000

Talk for Health is a small and growing mental health social enterprise. We teach community members the skills of therapeutic talk and empower them to lead and/or participate in a network of ongoing groups. This approach is innovative, and as effective as therapy.  It runs in Islington and Camden, funded by the NHS and grant-makers.

As our Programme and Systems Manager, you will be paramount in successful delivery of Talk for Health programmes, and our in-house ‘tech witch/wizard’, ensuring our IT systems are upgraded, accessible and efficient.

The key elements of your role are:

1. Project-manage delivery of Talk for Health programmes, funded by commissioners and grant funders, ensuring they run smoothly
2. Analyse the organisation’s technology needs and recommend upgrades, and implement new software and technologies, maintaining control over budget and deadlines.

You will be a make-it-happen person with self-discipline and high standards, who can make sure others get things done to high standards too.  You will be a key member of a warm and committed team, and receive plentiful learning and development opportunities as well as a staff wellbeing allowance.

The role is 5 days a week 9.00 – 5.30 pm plus occasional evenings and Saturdays with time off in lieu.  You will work both from NW3 at our home-based office and from home as needed. Currently we are working remotely/virtually due to COVID. You will also need to travel to Islington and Camden, our main areas of operation, regularly during the week.

The role is demanding, and we need someone with determination, resilience, and a can-do attitude.  At the same time the role will be hugely rewarding for the right person, giving you the satisfaction of making a key contribution to an important cause and a purpose-driven organization that delivers for its users.

Job Description:

You will manage a) our technology systems and b) delivery of commissioned or grant-funded Talk for Health Programmes.  This includes:

• Plan, manage and effectively promote a programme of Talk for Health training, events and ongoing groups ensuring we meet targets, deadlines, and budgets. Our service is online during the pandemic, but much of it will return to in person.

• Analyse our IT systems and evaluate/manage roll-out of new solutions.  This includes improving our data collection
• Provide IT training and support sessions to continuously upskill the team in use of new technology solutions.
• Marketing and communications including effective face to face engagement with funders/commissioners/referrers and digital work e.g. oversee and develop comms on our website, e-newsletters, Twitter, Facebook, Instagram, YouTube, flyers and posters
• Participant and client management: liaise with both funders, commissioners, clients of our programmes and with participants.
• Attend and sometimes host events: this can include 1 or 2 evenings per month and the occasional Saturday.
• Build and maintain good relations with stakeholders such as NHS contract managers; community referrers; host venues; corporates; guest speakers
• Service evaluation, reporting and data analysis: manage stringent collection and protection of service user data, to track our social impact and produce reports
• Document daily tasks

Experience and skills required

• Graduate/Masters level education – or the equivalent in experience
• 3 – 5 years’ experience in a fast-paced, IT-sophisticated working environment. Ideally, some in a commercial setting and some in a VCSE setting
• Demonstrated competence in leading and implementing projects from initial briefing to execution and evaluation, meeting tight deadlines and budgets. Desirably, this would include experience in event management or organising trainings
• Expertise in business information technology so you can find and implement technology, software and products that enhance our productivity
• Excellent general IT skills (e.g. with Microsoft 365, Wordpress, CRMs, project management software, and platforms such as Mailchimp and Eventbrite)

• Strong influencing and leadership skills: able to motivate and manage others – whether our team, our clients and funders, our partners, our providers or volunteers
• Strong attention to detail in administrative tasks (no task is too small or too big for you)
• Ability to deal with confidential issues in a professional and sensitive manner
• Data analysis: ability to understand, analyse and produce data from multiple sources, to draw out and communicate key insights and conclusions

• Ability to produce and manage marketing and social media campaigns; write and edit marketing copy
• Experience dealing with people from all walks of life, from senior professionals to those in distress.

Personal skills needed

• Resilience: you don't give up easily on difficult tasks. You must be able to persevere as new information and new challenges are thrown your way
• Resourcefulness: being able to implement projects from scratch and with the resources to hand
• Warm and engaging, yet able to be tough and hold boundaries when needed

This position will begin with a 6-month probationary period. Starting salary is £30,000 per year with annual review depending on performance.

We are working with a not-for-profit organisation analytics space, who are now looking for a Head of Data & Data Systems to lead on and manage all aspects of their data strategy and the development and use of data systems to support that strategy.

In this role you will be the senior manager responsible for the governance, security and use of data, providing expert advice to the SMT and Board of Management (Trustees), where necessary, on issues relating to data and data systems whilst managing a small team of Developers.

You will be responsible for owning data and data systems and how they are incorporated into their business strategy, working with all teams, across the organisation, to embed appropriate approaches to data management within their work and ensure system and knowledge management and driving enterprise into transformation of data and data systems, while considering costs and revenue protection

Duties will include

• Overseeing a team of developers responsible for implementing and maintaining effective data systems.
• Supporting the DevOps culture ways of working, ensuring teams have the necessary skills and capabilities to build, release and support all aspects of the application and associated data and information systems
• Overseeing design of applications, data structures and security of these systems (encryption standards) and ensuring they are fit for purpose
• Working closely with other support and technology functions to ensure we have an effective end to end system availability and resolving potential issues before they become issues
• Ensuring an effective Master Data Management strategy and framework that can be implemented through effective development and implementation of systems and processes

Experience and Skills require

• Leading teams in planning, developing, implementing and maintaining proper database architecture
• Database administration and documentation, including SQL tuning, and advising on improvements to database structure and maintenance
• Running database systems in private cloud environments using virtual environments
• Implementing a master data management framework and strategy
• Managing Dev Ops (Atlassian preferred), Continuous integration, Continuous delivery and Continuous release
• Providing business intelligence, reporting and tooling
• Writing functional specifications and other technical documentation
• Advanced understanding of data science and data management principles
• Excellent leadership and team management skills
• Excellent stakeholder management
• Master Data Management
• Data Governance
   

IT Second Line Support

Location: Head Office, London

Salary: £27,033 per annum

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

This role will help to support the entire IT and Communication functions within head office and regional domestic violence services.

This role will support end users by providing a service desk to ensure a high level of support, availability and integrity of IT systems, including Desktop and Server technologies. Providing first and second level assistance to all users, this role will coordinate call resolutions with other IT staff and third-party suppliers to resolve problems as quickly as possible, ensuring minimum impact on business.

We are looking for an individual with experience providing support in a Microsoft server/desktop environment, who has knowledge of upgrading and troubleshooting PC hardware, providing technical support in an Ethernet environment and an appreciation of hardware compatibility and networking issues.

Knowledge of Exchange 2010 servers, Outlook 2010 and a knowledge of Windows Server 2008 are essential, as is the ability to prioritise workload and communicate effectively to both technical and non-technical staff. 

An appreciation of and commitment to the aims and objectives of Refuge are a must.

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme.

Closing Date: 9.00am 31st August 2021

Interview Date: TBC

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role

The Royal Society of Chemistry is a not-for-profit organisation whose purpose is to advance excellence in the chemical sciences, with a thriving global community of hundreds of thousands of people who love chemistry. An internationally renowned publisher of high-quality chemical science knowledge, we are also the professional body for chemists and the biggest non-governmental investor in chemistry education in the UK, with strong links to schools, colleges, universities and industry.

Position: Finance Systems Accountant
Location: Cambridge
Contract Type: Permanent
Hours: Full Time, 35 per week
Salary: £36,977 - £41,086 FTE per annum plus benefits
Benefits: We offer a competitive salary plus excellent benefits. The contractual base for this role is our Cambridge office, however we are about to enter a period of piloting hybrid working, and you may be able to work from a location other than this, as agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend the offices as needed for their role, and that permanent working arrangements away from the office may not be agreed in the future. The role may include some days working in our London office with expenses, subject to government guidelines on travel.

Closing Date: 3rd October 2021

About the Role:

The Royal Society of Chemistry (RSC) has a great opportunity for a Finance Systems Accountant to join our Finance team on a permanent full-time basis. Our Finance & Legal team are at the heart of all financial decision making and are responsible for all internal and external financial reporting.

As a Finance Systems Accountant for the RSC, you will report to our Financial Controller and will be responsible for the on-going administration and maintenance of our finance systems (including our general ledger, financial planning and analysis tools, banking software and other finance-related applications). This is an integral role, where you will provide input to organisational projects that have a direct impact on finance systems and processes, liaising effectively with colleagues across the RSC with both technical and non-technical backgrounds. A sound grasp of accounting concepts, and interest in IT will enable you to learn and adapt to new IT systems and techniques.

Your primary focus will be to manage and maintain our Finance systems, working closely with colleagues in our Finance and Technology teams and with external suppliers, to ensure that our Finance systems remain fit-for-purpose and resilient. You will be responsible for our Finance systems training, including training and supporting end-users in the resolution of day-to-day Finance processing issues. You will also provide Finance input to the selection, design and implementation of new integrations / future phases of our core NetSuite and Adaptive finance systems, supporting our Financial Controller in ensuring that Finance team requirements are reflected in the selected systems, integrations and configuration, where appropriate.

About You:

Essential:

• A good working knowledge of financial ledger systems (preferably Oracle NetSuite) including purchase to pay and financial planning systems, to complete routine day to day set up and maintenance procedures and resolve user queries.
• Proficient in the use of MS Office, with specific emphasis on Excel.

Desirable:

• Extensive experience in accounting related roles, demonstrating a good understanding of double-entry accounting and accounting cycle requirements.
• Direct Oracle NetSuite and/or Adaptive Insights experience.
• Experience of identifying issues and delivering effective solutions throughout the project lifecycle.
• Experience of liaising with third-party supplier support teams to resolve system queries and implement fixes and new system functionality.
• Ability to develop a clear understanding of the key procedures and requirements of the Finance function, to explain these to colleagues to ensure compliance with systems and reporting requirements and deliver systems related training for end users.

You may have experience of the following: Finance Systems Accountant, Finance Systems, Finance Controller, Accountant, Oracle Netsuite, Financial Planning Systems etc.

Ref: 102 695

35 Hours per week

We have big goals over the next few years.

We’re going to be fighting for mental health in a way we never have before.

Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Will you join us?

We are embarking on our new, three-year Data, Insight, and CRM Strategy, to maximise our data as an asset, create an insight-driven culture and modernise our ways of working.

As part of this, we are introducing new tools, technology, and processes to continually improve our data and CRM capabilities; and empower a digital-first approach.

If you have experience of business analysis including the ability to simplify complex problems, as well as experience of product ownership, including creating product roadmaps, release plans, and managing the product backlog, then this is the role for you!

You will need:

• Experience of Business Analysis, ability to simplify complex problems, processes into component parts to explore and evaluate them systematically.
• Excellent experience in Agile Project Management methodologies, processes and standards.
• Experience of Product Ownership, creating product roadmaps, release plans and managing the product backlog.
• Experience in Business Design: planning and developing efficient processes / technical solutions to sustainably tackle a range of organisational challenges.

You will be reporting to the Business Systems Design Manager, working to improve the services of our CRM Systems and data-driven processes, ensuring our ways of working are robust, fit for purpose and scalable as well as assisting in the streamlining of technical and business processes to leverage the new capabilities brought by the implementation of a Data Hub/Data Warehouse and new middleware technology.

Closing Date: 3rd October 2021

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

This position will initially, in line with current and potentially future guidance, be based from home. Post lockdown this role will retain some flexibility but post holders will be expected to be in the office a minimum of two days thereafter (or more, depending on the arrangements of your team)

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

My client, a hugely important charity that provides life-saving and life-changing services for highly vulnerable people now has a fantastic opportunity for an experienced HR Systems and Information Manager to join them on a permanent, part time (30 hours/4 days per week) basis.

As HR Systems and Information Manager, reporting to the Director of People, you will lead on the management and continuous development of the integrated HR and Payroll system (CIPHR) to support improvements in the efficiency and effectiveness of the HR service for the organisation. This will include:

• Leading on the continuous improvement of the CIPHR system including actively identifying, implementing and embedding new opportunities to improve its use within the HR team
• Contract management of the HR system, including management of related budgets and managing the escalation of issues
• Developing and maintaining HR system processes to ensure their effectiveness, data security and compliance
• Managing the provision of monthly, quarterly and ad hoc workforce information reports at team and organisational level and supporting in the analysis of data
• Acting as first point of call for all employee and manager queries on Employee self-service and assisting in HR system training
• Ensuring quality control of pension and payroll services to staff

To be considered you will require:

• Demonstrable previous experience in a similar role
• High level of IT proficiency working with experience of dealing with statistical data and providing analysis
• Experience of working with and developing HR systems including building reports
• Proven project management skills demonstrating use of initiative and managing timelines
• Experience of pay, reward and recognition frameworks is desirable as is previous experience of the not for profit/charity sector is desirable

Please note, this role is subject to a Basic Disclosure Barring Service (DBS) check.

The job is to oversee all Information Technology (IT) and digital functions and contribute to the development of an audience and insight led culture at Above & Beyond, the NHS charity for University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). You will analyse the business requirements to ensure IT and data systems, processes and needs are determined, effective and functioning within the limits of budget, time and specifications of the charity.

The job holder will manage:

• The charity’s technology and digital operations, devising and establishing policies and systems to support the implementation of strategies set by the Senior Management Team (SMT),
• Data management best practice,
• Data quality standards
• Data security
• Data protection.

Closing date is 24 September 2021.