Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivery of our services.

This newly created role of ICT Project Manager will provide an efficient and comprehensive ICT support service for all Thames Reach projects and teams. This contributes towards Thames Reach's strategic intent to end street homelessness by establishing a robust and reliable ICT infrastructure and increasing the use of ICT as a support to staff, helping everyone to be efficient and effective. 

The purpose of the job is to be a member of the Central Services team, working to provide a comprehensive, cost-effective and efficient ICT service.

For this role:

A degree or equivalent experience would be required for this role, however it is important you have the ability, experience and knowledge to deal with demanding but rewarding role. You should also be confident working in a hands on technical role, but also capable of providing strategic insight and advice in an environment either ever changing needs.

This is to be undertaken within Thames Reach's policies and style of operation and includes tasks and day-to-day decision-making relating to:

• Managing the outsourcing and provision of an effective IT infrastructure

• Managing and the provision of an effective Telecoms infrastructure (mobile and fixed)

• Developing systems to enable agile working across the organisation

• Managing the document solution contracts

• The support of relevant software systems

• The provision of training and support so that staff and service users seeking work in Thames Reach develop the ICT skills relevant to their jobs

• Management of overall network infrastructure, network security and telecoms systems

• Server and device management including design and configure, upgrade and repair.

• Technical management of all suppliers including hardware, software and outsourced IT Service Management provider

• Be the trusted advisor in the capacity of technical authority for your area of IS expertise, ensuring services and solutions are designed, delivered, maintained and supported in accordance with best practise, optimised for operational efficiency and supportability. In support of this to keep up to date with relevant current technologies and techniques.

• Ensure that technical documentation is maintained, and that appropriate levels of quality assurance are applied to its development. To conduct quality and technical reviews as needed, and ensure records are accurate to support IS services and processes, including any re-charging.

• Support the introduction of new systems, processes and services, providing appropriate resources and expertise from the team, assisting in planning, control, and quality and project assurance.

Deliverables of the post include, but are not limited to:

• Staged Office365 migration
• VOIP system consolidation
• Networked infrastructure supplier consolidation

As Well as a great working environment, we can also offer:

Learning & Development opportunities including (Tuition Aid & Management Training)

6.5% non-contributory pension

Flexible working

29 days annual leave

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

IT Service Coordinator: 12 month Fixed Term Contract

Itad is a leading international development consultancy providing advice to governments, foundations, multilateral agencies and non-profits on how to maximise the impact of their investments. We have a 35-year track record of providing our clients with the information and insight they need to make development work smarter, produce better results and improve people’s lives. Our knowledge and expertise are grouped around Practice areas including Fragile and Conflict-affected Settings (FCAS), Human Development, Inclusive Growth, Social Protection, Climate Change and Livelihoods, and Governance and Institutional Strengthening.We continue to grow in size, commercial performance and professional reputation and we are increasingly recognised as a global leader with a diverse client base including international development agencies and philanthropic foundations.   

The Role

Itad is about to embark on a project to upgrade our ERP and introduce systems to increase efficiency and productivity. We require an IT Services coordinator to look after the day-to-day delivery and support to the business while our Senior IT Service Manager leads the system upgrade project. This role will work closely with our Systems and Information Officer who provides first level support and advice to the business. We are looking for someone who can work independently, is pro-active, driven to improve processes and ways of working and has good stakeholder management skills and experience.

This role will be responsible for ensuring that day to day issues and queries are appropriately responded to and escalated as required. This is largely to support our internal users although some project specific support to external consultants may be required.  Maintaining spend within budget, developing Board level risk reports around system integrity and security is a key deliverable alongside maintaining oversight of our policies and certifications

The Candidate

You will already be an experienced co-ordinator in a client facing role with excellent knowledge of Microsoft Server technologies, 365 admin level experience across Teams, Sharepoint, OneDrive, Exchange Online etc.   Your experience will include supporting network devices and concepts, printers, softphones and other business hardware and software.  Using your technical skills as a base, you have strong interpersonal skills to develop working relationships, proactively troubleshoot, use your time effectively, make autonomous decisions and flex to changing business priorities and issues. You will ideally have experience of Navision 2015 or other ERPS and M-Files or similar document management systems but this isn’t essential.  A key part of this role is to identify and implement solutions and improvements to all of our systems and process so you will already have experience of working in this way.

The salary for this role is up to £35K depending on your skills and experience. 

We also offer a comprehensive learning and development programme, 24 days holiday plus additional time off over Christmas and a matched company pension up to 5%. 

The role is based in our offices in Brighton & Hove (East Sussex) but will largely work remotely until restrictions are lifted then we would expect the role to be based in the office for the majority of the time.

Successful candidates will already have the right to live and work in the United Kingdom

The deadline for applications is April 16th but please note we will be interviewing successful candidates on a rolling basis.

Please note we will not be considering applications or enquiries from recruitment agencies

We are looking for an IT Coordinator to join our IT Team with full responsibility for providing ongoing support to the organisation working closely with internal stakeholders at all levels.

About the role

This role will assist in the coordination and maintenance of the organisation’s IT networks and systems to ensure that they are effective in supporting the needs of our departments and residents and to act as a link between end-users and managed IT services provider. Providing technical and administrative support to departments and users in order to ensure that they can make optimum use of the organisation’s IT networks, systems, and associated hardware and software, you will be responsible for improving and developing IT skills for residents, including online capability and access to technology.

About you

To be successful in this role you will need to have a demonstrable level of experience within a similar IT support focused role and will be fully charged with providing IT support, system administration, digital communication and compliance, and policy.  A proven track record working within local authority, volunteering, independent, charity, or a social housing association is also a real advantage but not essential.

Key skills:

• Experience of working within a customer-facing IT Team
• Knowledge of working in a cloud environment Experience in managing users and their access rights in a cloud environment
• Experience of fixing common problems with networks, PCs, laptops, printers or other hardware
• Relevant undergraduate degree or equivalent qualification
• Proficient user and highly knowledgeable in Office 365

About applying

Our people are the key to our success. We aim to attract a diverse community of employees and volunteers from a broad range of backgrounds, demographics, and cultures and create an inclusive environment in which everyone can succeed and flourish. We want to foster a culture in which everyone is united around our shared vision, values, and common purpose, and in which individuals are active participants and stakeholders in our success.

During the COVID-19 pandemic face to face interviews may be substituted by video conferencing interviews to respect social distancing and keep people safe.

The closing date given is a guide only. There may be some occasions where we might have to close a vacancy once enough applications have been received. Therefore, we ask you to submit your application as early as possible to avoid disappointment.

To have an informal discussion about this opportunity, discuss support for disabled applicants or to find out more about our commitments to diversity and inclusion please contact the People Team.

This post is subject to an Enhanced DBS check.

This is an exciting opportunity to be part of a team providing solutions which deliver greater choice for disabled people.

We are seeking a Technology Transformation Manager to increase and improve the use of technology across the charity, maximising efficiency and stepping up the use of data to drive decision making.

You will have:

• Experience of technology programmes, IT infrastructure and software, Information Security and Governance
• Track record of successfully managing end-to-end IT projects to budget, scope and time
• Experience in creating, co-ordinating and delivering training for new systems

You will joining an independent, national charity based in Bath. Our creative and inspiring team includes engineers, technicians, product designers, occupational therapists, fundraisers and administrators. We are led by strong values: we are creative, inclusive and practical, with our vision being to create a future where every disabled person has the products they want to live the life they choose.

Job Purpose

As the security analyst, you will protect the IT systems (including networks, hardware, software, IDs & data) from a range of criminal activity. You will monitor networks and systems, detect security threats, analyse and assess alarms, and report on intrusion threats, attempts and false flags, there after either resolving them or escalating them to the Infrastructure manager, depending on the severity.

The IT Security Analyst will own and update various IT security Policy and procedures, while also providing guidance to the organisation for a broad range of Cyber Security Technologies (end user devices and applications (both cloud and on premises solutions). The IT Security Analyst will also be responsible for the installation, configuration and maintenance standards for all IT components.
Working with the wider IT team, The IT Security Analyst is expected to research, diagnose and resolve IT security incidents and aid problem resolution within the agreed SLA's for both International Headquarters as well as the supported territories.

Key Tasks and Responsibilities

The key responsibilities of the role are;

Security & Compliance

• Perform routine risk analysis on the IT systems, including networks, IT Components, Identities, web sites and data.
• Keep up to date with the latest security and technology developments & Threats.
• Investigate IT security alerts and provide incident update and responses in line with the SLA.
• Research & evaluate emerging cyber security threats and the preferred ways to mitigate.
• Use up-to-date knowledge of security vulnerabilities to identify opportunities to use emerging technology to increase our overall security maturity.
• Plan for disaster recovery and create contingency plans in the event of any security breaches.
• Monitor for attacks, including intrusions, uncharacteristic activity, unauthorised or illegal activity.

Security Strategy

• Contribute to & aid the continuous service improvement plans of the Infrastructure and Connectivity Team.
• Ensure all security Policies, process and procedures are updated.
• Take owner ship of the yearly penetration tests and aid the mitigation of risk found.

Security Monitoring

• Daily & weekly monitoring and reporting of security components,
• Work with other sections of the IT team to determine appropriate cyber security solutions which may have an underlying impact of IT service being received.
• Report on any breaches, trends or anonymous behaviour and pattern

Essential Experience

• +2 years hands on experience in an IT security related role.
• Hands on experience with cloud-based security systems (Office 365, AWS, Azure)
• Good Knowledge and understanding Cyber security threats and attacks (man in the middle, phishing, ransomware).
• Experience of Cisco products including Meraki, Umbrella.
• Good Knowledge and understanding WAN edge security protocols.
• Good exposure to more than one Firewall manufacturer
• Good exposure to recovery options for business continuity purposes.
• Extensive knowledge and exposure with Microsoft security and compliance
• Exposer to security appliances such as Darktrace.

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care and support needs. We are committed to providing responsive, person centred care which promotes the independence, wellbeing and social inclusion of the people we support.

We are looking to appoint a dynamic and “can do” 3rd level ICT Technician to be part of our successful ICT team, which is responsible for the provision of technical support services for Creative Supports ICT systems. As a Senior Technician, you will already have solid knowledge of end user devices and good knowledge of networking, VMware, Citrix and Windows Servers.

The 3rd level IT Support Technician role within Creative Support is wide and varied, taking in IT systems management, monitoring and support across the entire business.  As expected with a role of this nature, the successful candidate will be expected to play a vital role in ensuring that IT systems remain operational whilst providing day to day support, planning, management, evaluation and installation for all mainstream elements of Creative Supports ICT infrastructure

The ideal candidate will have experience of working in the care sector and be able to demonstrate a strong and in depth technical understanding of ICT systems as well as have a high level of customer focus. You would be responsible for providing first, second and third line technical support to end users and infrastructure support to the business. The successful candidate will enjoy contributing to an excellent working environment for staff, and the wider business community.

The successful candidate will be expected to take the leading role in a wide range of activities - including:

-Engaging with the wider business, particularly in relation to ICT projects, to ensure the ICT service helps to achieve Creative supports wider objectives

-Providing proactive, efficient and timely systems administration

-Managing the installation of hardware and software systems across the organisation

-Liaising with existing suppliers to ensure support services meet the business’s requirements

-Managing individual projects in the annual ICT plan and contributing to the implementation of the organisations ICT strategy.

Colleague expectations

-Demonstrates a great positive attitude

-Shows consistent integrity, trust and fairness and embraces equality and diversity

-Delivers time after time

-Makes a difference every day

-Uses good judgement and initiative to find solutions

-Committed to learning and being the best through continual learning and development

Following an initial induction period to the company the role will be based in our friendly IT team operating from our Head Office in Stockport. Willingness to travel and work flexibly dependent on priorities and deadlines is essential.

Our partner, is a well-reputed charity, working to drive social change. They are seeking an experienced systems accountant to oversee the implementation of their new accounting and project management system.

Responsibilities

• Assess the client’s system needs, documenting business processes to ensure that they meet their requirements.
• Prepare a detailed implementation plan, keep the organisation updated on progress and challenges, and coordinate all testing
• Set up reports for group management accounts and project reporting.
• Work with all relevant teams to train members on the new system

Person Specification

• Qualified accountant with experience leading a systems implementation using Agile or SCRUM methodologies in a charitable entity. Specific experience of MSDynamics.
• Experience of engaging staff through a transition, including coaching/training on the new system.
• Strong organisational, problem solving, team working and communications skills.

This is an 8 month contract, with an immediate start preferred. The client would consider a a 4-day working week for an experienced candidate.

Please note, this role is only open to candidate with the right to work in the UK. 

ICT Systems Support Officer

The Ethical Trading Initiative (ETI) is a ground-breaking alliance of companies, trade unions and voluntary organisations working together to improve the lives of workers in international supply chains. An exciting opportunity has arisen for an experienced Information and Communication Technology professional to help strengthen ETI’s ability to improve working conditions by effective operations of ETI’s ICT systems and software services to ensure a high-quality user experience for internal and external audiences.

We are seeking someone who can ensure that ETI’s chosen ICT systems, platforms and services work effectively, and are well maintained and updated to support staff and members. The ideal candidate should be able to advise on suitable software platforms and tools, and their use, resolving issues where possible to support data and knowledge management in ETI.

We require experience of administration of Microsoft Office 365 and ideally Power Automate, CRM systems, cloud-based information system and some experience of website maintenance and development. The ideal candidate would also have an excellent knowledge of technical management, information analysis and of computer hardware/software systems.

This is a full-time post with a salary of between £30,785-40,680 plus benefits.

Why join ETI?

• Great people!

• 25 days annual leave + 8 Bank Holidays + office closed over Christmas

• 13 weeks of contractual sick pay

• Flexible working hours and central London location

• Employee Assistance Programme

• 7% Pension Contribution

• Enhanced maternity(90% pay for first 20 weeks) and paternity leave(full pay for 6 weeks)

• Staff Union Representatives

• Season ticket loan

• Cycle to work

• Childcare vouchers

• Staff social

To apply please visit our website and complete application form.

Closing date for applications: 12th April 2021

IT Support Desk Manager

We have an exciting opportunity for an IT Support Desk Manager to participate in the full range of Support Desk duties supporting end user facing systems, which range from Windows 10 and MacOS through to Office 365 services.

Position: IT Support Desk Manager

Location: Swindon (M4 corridor)

Salary: Up to £32,000 pa

Duration: Full time, permanent

Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Annual Staff Day, Life Assurance, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking

Interview Date: Shortlisting and interviews will take place on a rolling basis, so please apply early to avoid disappointment.

Working for a Christian charity, this is a great opportunity to work for an employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.

About the Role

Working as part of the Hardware and Systems team, the IT Support Desk Manager role is responsible for managing the IT Support desk team and ensuring excellent levels of customer service are delivered to staff in response to support tickets. As IT Support Desk Manager, you will also be involved in key IT projects to update, maintain and implement new technologies, which will help deliver the organisations strategic goals.

Responsibilities cover:

• Support Desk
• Line management
• Systems and processes
• Technical projects
• Documentation

About You

To be successful in this position, you’ll need to be passionate about technology and great with people. You will have experience of managing and leading and efficient support desk along with leading IT focussed projects from start to finish.

You will have experience of:

• Office 365 stack administration
• Microsoft Office Web, mobile and desktop apps, Microsoft Teams, Endpoint Security
• Intune MDM and MAM, Azure AD, Exchange and hybrid, SharePoint, Stream
• End user devices – configure and remote management
• Widows 10, MacOS, IOS, Android
• Apple Business Manager and Apple Configurator
• Cloud telephony services and infrastructure
• Sophos Endpoint, Safeguard and Sophos cloud
• Desktop Central
• Microsoft PowerShell
•  Similar project management solutions
• Cyber Essentials

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. We welcome applications from people representing all sections of the community.

If you think this describes you and you have the legal right to remain and work in the UK, then we’d love to hear from you. You will be asked to submit a CV together with a 250-word statement that sets out your skills and experience in relation to this role.

Other roles you may have experience of could include: Technical Support Officer, IT Service Desk Engineer, ICT Officer, Database & IT Officer, Service Desk Analyst, 1st Line Support, 2nd Line Support, Information Officer Jobs, IT Technical Support, IT Support Desk Officer, IT Support Desk, IT Support Desk Supervisor, IT Support Desk Manager, IT Support Desk Team Leader, IT Support, Web Support, Business IT Support, IT Help Desk, IT Help Desk Manager, Service Desk Manager, IT Manager, Engineer, IT Engineer, Infrastructure IT, Infrastructure Engineer.

I am currently looking for a Microsoft certified engineer with an understanding of Exchange 2016 and Active Directory system. This immediate start role is to assist the IT Manager with various urgent projects for an amazing children's charity.

Main duties:
Upgrade to Windows 2016 from legacy OS
Clean up AD
Assist with the upgrade of the HP server memory
Help with Network Security and permissions
General support for 8 physical and 5 Hyper-V servers

If you are immediately available with the above skills and experience, please apply online today!

The Hospice is looking to recruit a CRM Database Systems Manager

Job Summary
The Post holder will be responsible for:
• Enhancing Donorflex to ensure it delivers the best possible information as the charity moves to improve its data management and productivity.
• Management of the database and associated systems.
• Providing detailed analysis and insight to inform campaign planning.
• Maximising the potential of the database.
• Building and running of reports to support the Income Generation Team.
• Ensuring full compliance with all relevant legislation.
Please see our website and job description for further details.

Normal hours of work will be 37.5 hours per week worked between Monday to Sunday at days and times notified by your line manager. These hours do not include a 30 mins unpaid meal break which you will be entitled to take if you work a shift lasting longer than 6 hours. You may be required to work additional hours to those published.

Salary: £29,500.00 per annum

An attractive package of benefits for employed staff T&C's apply:

Contributory Company Group Pension Plan, (If you are a member of the NHS Pension Scheme, you have the option of continuing in this scheme), Life Assurance and a Medical Cash Plan - T&C’s apply, free onsite parking, annual holiday entitlement in any holiday year is 7 working weeks, inclusive of all public holiday entitlement. Part-time employees’ annual holiday entitlement accrues on a pro-rata basis.

(Benefits may be different for Bank / Contract for Services Workers T&C's apply).

The posts are not salary incremental posts and pay reviews are at the discretion of the Hospice.

St Rocco’s Hospice is an Equal Opportunities Employer. All offers of employment are subject to satisfactory receipt of DBS if applicable, 2 references and documentary proof of right to work in the UK. 

A referral to Occupational Health in relation to Health and Safety aspects of the role may be made prior to employment, however the offer of employment will not be conditional upon this.

Please note: St. Rocco's Hospice is not part of the NHS and is not licensed to sponsor foreign nationals. All offers of employment are subject to / conditional upon satisfactory documentary proof of right to work in the UK.

Disclosure and Barring Service Check:

As the Hospice meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants (staff and volunteers) who are offered employment based at the Hospice or in patient facing roles will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

Closing Date: 26-04-2021, with interviews being held on an on-going basis so apply today!
Please note: This role may be removed before the original end date or extended without prior notice.

Home-Start UK is now looking for a fixed term Systems and Reporting Accountant to join our expanding Operations Team.

Systems and Reporting Accountant (Operations)
Salary: £32,000 (based on 36 hours)
Fixed Term, 18 months
Home based with fortnightly attendance at the central office in Leicester

Home-Start works with families in communities right across the UK. Starting in the home, our approach is as individual as the people we’re helping.  No judgement, it is just compassionate, confidential help and expert support.  It is an exciting time to be part of the Home-Start network as we build on a partnership with John Lewis & Waitrose to help Britain’s struggling families alongside a new strategic framework for a post-Covid world.

This role will take responsibility to scope, tender and deliver a replacement of the current finance system alongside responsibility for delegated funder reporting and reconciliation work.

Key areas of tasks include the delivery of a new finance system, process change and improvement of systems within finance and connection to other parts of the organisation, funder reporting and reconciliation work and cover within the finance team on payroll and other processing.

Closing date for applications: 5pm, Wednesday 12 May 2021
(We may close this earlier if sufficient applications are received)

Interviews will be held remotely on Wednesday 26th May 2021

To Apply and for More Information:

If you would like to apply, please read the attached Job Description in 'additional documents' before clicking the 'Apply on website' button. You will then be directed to our website where you can complete your application for this position.

Home-Start is committed to Equality of Opportunity and Diversity.  We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.  Appointments will be based on merit, following an open and clear selection process.

Home-Start UK, a charitable company limited by guarantee.  Company No. 5382181.  Charity No. in England and Wales 1108837 and in Scotland SCO39172.  Registered Office: The Crescent, King Street, Leicester LE1 6RX

No agencies please.

A national charity are currently recruiting a CRM Application Manager on a fixed-term contract basis until the end of the year. 

They require an individual with a broad set of knowledge and experience to support existing business systems.

To be successful in the role, the candidate requires an exceptional level of T-SQL and extensive knowledge of databases and their role within an organisation. Experience of thankQ would be a significant advantage

Key responsibilities of this job:

• Provide day-to-day database support;
• Become the database expert and champion the effective use of the organisations applications and data;
• Create and maintain documentation;
• Support and develop datasets and reports for a wide variety of teams across the organisation;
• Identify, investigate and escalate system issues;
• Ensure that procedures are operating effectively and identify user and/or system errors;
• Work with the organisation to ensure full data protection compliance;
• Provide training, workshops and appropriate documentation;
• Undertake data migrations, imports and exports as directed;
• Monitor data quality and support data cleansing activities;

Successful candidates will have:

• Knowledge of SQL Server and advanced knowledge of T-SQL.
• Knowledge of SSIS, SSRS, PowerBI
• Experience of delivering bespoke datasets - for fundraising and/or marketing campaigns etc
• Experience of developing datasets for use within Excel/SSRS.
• Experience of data migrations, imports and system upgrades

If you are available for a fixed-term contract, interested in this opportunity and your experience matches what is required above, to apply please send through a copy of your CV.

Reporting to: HR and Facilities Manager

Main job purpose: Manage Blesma’s front office/undertake receptionist duties. In partnership with the third party IT provider, responsible for the day to day running and management of the delivery and support of IT services. To ensure the Office runs smoothly by providing efficient and effective administrative and logistic support to Blesma in order to enable the charity to work effectively.

Support the delivery of the Blesma Members Weekend/ AGM/ Board of Trustee Meetings and office events as required. Assist with ad hoc administrative needs.

Responsible to the HR and Facilities Manager for:

IT / Phones

• Partner with the third-party IT support provider and act as a subject matter expert for the IT Service Desk including creating new users, resetting passwords, changing users rights, trouble shooting and resolving ad hoc IT issues  etc.
• Maintain an up to date record and track all IT equipment (e.g. laptops, printers, mobile phones) for the organisation and manage asset disposition of old/redundant equipment as well as retrieving IT equipment when staff leave Blesma
• Responsibility as the escalation point of contact for employees seeking assistance with computer, printers, projector and other IT systems issues, advising of possible solutions or continuing the escalation process
• Liaise with IT / Phone providers to ensure problems are solved quickly and efficiently
• Implementing agreed office routine and procedures for mail, e-mail and phone system
• Ensure directories/folders on shared point are maintained in an orderly manner
• Procure all IT and other equipment (e.g. computers, printers, mobile phones) in line with Blesma's Procurement Policy
• Ashco IT tasks as required etc

Office Administration: 

• Work with the HR and Facilities Manager/colleagues to ensure a COVID-19 secure work environment
• Manage Blesma’s front office including undertaking receptionist duties, monitoring and directing/ responding to general emails, answering calls
• Maintain the central filing system, including in e-format
• Procure stationery/ branded items centrally in line with Blesma’s Procurement Policy
• Maintain an up to date stationery register and re-order as required
• Provide administrative support / book travel and accommodation for the headquarters and remote teams on a required basis
• Provide administrative support e.g. opening the post, franking and sending letters, book travel and accommodation for HQ and remote teams required
• Ensure diary commitments and travel arrangements for the CE and Directors are managed effectively
• Prepare correspondence on behalf of the CE and Directors as required
• Diarise external meetings on the Blesma Calendar and keep updated with events and meetings relevant to everyone
• Update appointments with timings / dress / details when requested
• Manage annual magazine subscriptions
• Account for all office equipment and its subsequent maintenance
• Source and order corporate wear for the headquarters and remote teams on a required basis / manage stock for corporate wear

Board of Trustees / AGM

• Organise venue and details for Board meetings and the AGM including setting up and recording video conference meetings via Teams/Zoom
• Publish the Board timetable
• Maintain the Trustee Information Pack on behalf of the CE
• Book accommodation for the Trustees
• Support the CE/FSD with document preparation for the BoT/FIsC

Members Weekend and other Events

• In liaison with the DIW organise the venue and details for Members Weekend
• Organise staff events e.g. Christmas parties
• Support ad hoc events as required

Qualifications: Relevant undergraduate degree