It systems manager jobs

18 collaborating disciplines. 1.4 million pages built. Millions of fundraisers, inspired.

Tagging & Analytics Implementation Manger

Salary: £42,000 - £49,000 plus

Grade: P2

Directorate: Marketing, Fundraising and Events

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 25 November 2025, 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two stage interview process.

Interview date: From the week commencing 3rd November 2025

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Join Us in Beating Cancer Sooner: Tagging & Analytics Implementation Manager

Are you passionate about using data to make a real difference in the world? At Cancer Research UK, we're on a mission to save lives through research, and we need your expertise to help us reach and inspire more people than ever before.

We're looking for a Tagging & Analytics Implementation Manager to join our dynamic Marketing team and lead the charge in transforming how we understand and engage with our audiences online. This is a unique opportunity to apply your technical skills in a purpose-driven environment, where every insight you generate helps us fund life-saving research and support those affected by cancer.

Your Impact

In this pivotal role, you'll be at the heart of our digital marketing team-designing and implementing cutting-edge tracking and analytics solutions that empower our fundraising and marketing teams to reach the right people, with the right message, at the right time.

We're going to be rolling out server-side tracking, and your leadership will be key to its success. Whether you're already a stakeholder management pro or eager to grow in that area, we'll support you every step of the way.

What You'll Be Doing

• Leading the delivery of advanced analytics solutions across our digital platforms, ensuring accurate, actionable insights that drive fundraising and engagement.
• Owning and evolving our website tagging infrastructure, including server-side tracking.
• Collaborating with teams across Marketing, Insights, and Technology to shape solutions that meet campaign goals and enhance user experience.
• Translating strategic marketing objectives into robust analytics frameworks that enable performance tracking and optimisation.
• Championing the importance of digital tracking across the organisation, building understanding and respect for its role in our mission.
• Safeguarding the integrity of our tracking systems during website development and campaign rollouts.
• Partnering with engineers to design data capture solutions that fuel smarter targeting and reporting.
• Working closely with our Analytics & Reporting Manager to optimise our GA4 setup.

What are we looking for?

• Experience working on large and complex digital analytics and tracking solutions
• Deep understanding of modern website applications (Next.js, JavaScript, DOM)
• Deep understanding of how web browsers work and data flows, is captured and processed
• High data literacy to query the data collected
• Understanding of data privacy and how what we track means to a user
• Expert knowledge of marketing tags including wider strategy, implementation and data policy (Google Marketing Platform, Paid Social, Display, Email)
• Strong stakeholder managements and able to articulate simple marketing requirements to complex technical solutions.
• An understanding of marketing data limitations and best practices e.g. attribution to be able to advise on correct reporting implementation and targeting
• Significant experience implementing and using Google Analytics reporting features including filters, goals, custom reports, segments and Ecommerce
• Solid understanding of different digital marketing channel targeting methodologies and corresponding measurement tools to inform tracking solutions
• Significant experience of providing solutions designed for use by nontechnical end users.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

Additional information

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

We’re looking for an organised, proactive, and people-focused Executive Office Manager to join our team. If you love making things run smoothly, enjoy supporting senior leaders, and thrive in a busy environment where no two days are the same - this could be the perfect role for you.

This is an exciting time to join us. The Shakespeare Birthplace Trust is embarking on a bold new journey - reimagining what it means to be a contemporary museum with global reach, all while keeping Shakespeare at the heart of everything we do.

In this role, you’ll be the go-to person for our CEO, Directors, and Board of Trustees. You’ll help everything flow - from meetings and communications to special projects and events.

You’re someone who loves being at the centre of things - calm, organised, and great at juggling priorities. You can anticipate what’s needed before being asked, and you always bring a friendly, professional touch to your work.

You’ll bring:

• Experience supporting senior leaders or a busy executive team.
• Brilliant organisational, administrative, and IT skills.
• Strong communication and relationship-building abilities.
• A methodical approach, excellent attention to detail, and the ability to handle confidential information with care.
• A can-do attitude and the drive to make things happen.

At the Shakespeare Birthplace Trust, you’ll be part of a team that’s passionate about bringing Shakespeare’s story to life for people around the world. You’ll work closely with inspiring leaders, contribute to exciting new projects, and help shape the next chapter of an organisation with a remarkable legacy.

If you’re looking for a role that’s varied, meaningful, and full of opportunity we’d love to hear from you.

The closing date for applications is Sunday 2 November 2025, and interviews will take place on Wednesday 12 and Thursday 13 November 2025 in-person in Stratford-upon-Avon town centre.

If you would like to know more and to apply please go to our jobs website.

We will send you a confirmation email once you have sent your online application, where you will be able to complete your profile.

The Shakespeare Birthplace Trust is committed to promoting equality of opportunity and building a diverse and representative workforce.

Age UK's Service Delivery Management team acts as the bridge between stakeholders and Digital & Technology (D&T), ensuring service delivery meets operational needs across the organisation. This new and evolving team focuses on maintaining consistent service delivery standards through analysis and assurance of complex performance data.
 

As a Service Delivery Analyst, you will support the Service Delivery Manager by gathering, analysing, and preparing service management data for D&T service wrappers. These are essential for maintaining consistent service delivery standards across internal teams and external suppliers.
 

You'll liaise with various teams within D&T and Information Protection & Compliance (IPC), as well as external suppliers, to help ensure operational excellence and customer-focused service delivery.
 

This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend our London office (One America Square EC3N 2LB) circa once a month for team meetings. Travel costs to the London office are not covered by the charity.
 

Please note - any previous applicants to this role need not apply.
 

Age UK internal grade - 6LT

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

Experience of working as a Service Management practitioner applying ITIL principles to assure service delivery to achieve customer success. A

Service Management data reporting and analysing. A

Working to tight deadlines. A

Experience of working with automated ITSM tools/platforms. A, I

Customer Service Experience, prioritising and manging customer needs. A, I

Presentation skills. I, P

Experience of Service Management Service Design and Transition. I

Skills and Knowledge

Strong communication skills both oral and written, Self-motivated and pro-active, with the ability to remain calm under pressure. A, I

Excellent relationship management and influencing skills. A, I, P

ITSM Tooling (ServiceNow, Hornbill, ManageEngine etc). A, I

Strong analytical and problem-solving skills. A, I, P

Excellent communication skills across a variety of mediums, to all levels of the business. A, I, P

ITIL v4 Foundation. A, I, P

Personal attributes

Analytical with a high degree of attention to detail. A, I

Always looking to improve processes and other operations via CSI. A, I, P

Stakeholder Management. A, I

Ability to focus and prioritise in a high-pressure environment. I, P

Effective collaborator. A, I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Skills and knowledge

SDI Certification. A

Power Platform. A

ITIL Level 4 - other certifications. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.

Supporting statements and anonymisation process

Candidates are expected to provide a supporting statement alongside their CV that explains how they meet the 'must have' competencies annotated with an 'A' in the job description. This will be used to assess your suitability for the position. Age UK acknowledges that you may use AI to produce your supporting statement and whilst this is acceptable, we do expect candidates to address the must have criteria by personalising your experience, knowledge and skills. Where candidates rely solely on AI content, Age UK reserves the right to reject the application.

Please note that all CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Our system is unable to anonymise supporting statements, and we would therefore ask that you remove any personal information including your name before you upload to support the work we are doing on making our recruitment selection process more inclusive. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person's disability. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. If you require reasonable adjustments, at any stage of the recruitment process, please contact Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age UK's Service Delivery Management team acts as the bridge between stakeholders and Digital & Technology (D&T), ensuring service delivery meets operational needs across the organisation. This new and evolving team focuses on maintaining consistent service delivery standards through analysis and assurance of complex performance data.

As a Service Delivery Analyst, you will support the Service Delivery Manager by gathering, analysing, and preparing service management data for D&T service wrappers. These are essential for maintaining consistent service delivery standards across internal teams and external suppliers.

You'll liaise with various teams within D&T and Information Protection & Compliance (IPC), as well as external suppliers, to help ensure operational excellence and customer-focused service delivery.

This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend your local office (Ashburton, Blackpool or Warrington) circa once a month for team meetings. Travel costs to your local office are not covered by the charity.

Please note - any previous applicants to this role need not apply.

Age UK internal grade - 6LT

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

Experience of working as a Service Management practitioner applying ITIL principles to assure service delivery to achieve customer success. A

Service Management data reporting and analysing. A

Working to tight deadlines. A

Experience of working with automated ITSM tools/platforms. A, I

Customer Service Experience, prioritising and manging customer needs. A, I

Presentation skills. I, P

Experience of Service Management Service Design and Transition. I

Skills and knowledge

Strong communication skills both oral and written, Self-motivated and pro-active, with the ability to remain calm under pressure. A, I

Excellent relationship management and influencing skills. A, I, P

ITSM Tooling (ServiceNow, Hornbill, ManageEngine etc). A, I

Strong analytical and problem-solving skills. A, I, P

Excellent communication skills across a variety of mediums, to all levels of the business. A, I, P

ITIL v4 Foundation. A, I, P

Personal attributes

Analytical with a high degree of attention to detail. A, I

Always looking to improve processes and other operations via CSI. A, I, P

Stakeholder Management. A, I

Ability to focus and prioritise in a high-pressure environment. I, P

Effective collaborator. A, I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Skills and knowledge

SDI Certification. A

Power Platform. A

ITIL Level 4 - other certifications. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
 

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Job Title:                Information Technology (IT) Manager 

Location:                  London (Hybrid) 

Reporting to:           Chief Operating Officer (COO) 

Responsible for:    IT Officer

Contract:                Permanent

Salary:  £55,000 Gross per annum + 9% pension contribution

Deadline:  17:00 UK time, 30 October 2025

Conciliation Resources

Conciliation Resources (CR) is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide. We currently have over 80 full and part-time staff members, working mainly out of offices in the UK, Belgium, Australia, Philippines, Kenya, Ethiopia and Central African Republic. We work with over 100 locally-based and international partners worldwide.

Job Purpose

The purpose of the IT Manager role is to lead CR’s internal IT operations and infrastructure. Reporting to the Chief Operating Officer, the IT Manager will be responsible for the effective and efficient management of our IT systems, ensuring their reliability, security, and alignment with the company's strategic goals.

While the role is based in London, it needs to provide oversight to the global IT systems of the organisation, ensuring systems will function effectively in all operating contexts, taking into account issues such as internet bandwidth and electricity reliability.

The role is supported by an IT Officer who handles the majority of user-facing support issues, and can draw on a long-term part-time IT consultant who has a deep knowledge of the organisation’s IT systems and infrastructure. This allows the IT Manager to focus more on strategic planning information and infrastructure management, and IT project delivery.

The successful candidate will provide a balance of strategic and operational skills. While they will be able to draw on the IT Officer and Consultant for much hands-on work, they will, at times, need to take on more of the operational tasks. At the same time, they must possess the judgement and insight to understand the technical landscape, determine organisational needs, and identify and engage external specialists as needed.

Person Specification

Knowledge

• Strong understanding of current IT operating environment, including hardware and software, and upcoming innovations and challenges.

• Understanding of risks and threats, particularly in a context of working with partners in states with a history of cyber-attacks.

• Understanding of how AI tools can be utilised for improving organisational effectiveness and efficiency.

Experience

• Experience in planning and budgeting for an IT function, looking ahead at what is required and ensuring plans are developed to respond to emerging changes.

• Experience in establishing and maintaining IT systems on an organisational basis.

• Experience of working in a global organisation, ensuring systems function in contexts with limited technology, electricity and internet bandwidth

• Experience in maintaining cybersecurity, dealing with malicious threats, and maintaining organisational functioning.

• Experience in maintaining necessary licensing and authorisations, including Cyber Essentials certification.

• Experience of working with Macs and Google Workspace would be an advantage.

Skills

• Ability to engage with other departments to understand their needs.

• Ability to adapt systems and processes to ensure they meet the needs of users.

• Project management skills and the ability to roll out changes in a way that ensures they are adopted.

• Documentation skills, with the ability to prepare effective policies, guidelines and records, including disaster recovery plans.

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.

JOB TITLE:IT Operations Manager

LOCATION: Great Horwood, Buckinghamshire

SALARY: £33,000 - £36,000 p/a

JOB TYPE: Permanent, Full Time - 37.5 hours per week (Part-time applications considered)

REPORTS TO:                     Head of Finance and Resources

MAIN PURPOSE & SCOPE OF THE ROLE:

The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement.

WHAT YOU’LL DO:

Oversee and coordinate the charity’s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity’s digital capabilities under the Head of Departments’ guidance.

ABOUT THE ROLE

You will oversee and coordinate the charity’s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose.

You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements.
 

You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement.

You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register.

This is an exciting opportunity to shape and strengthen the charity’s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission.

Responsibilities of the Role

Supplier & service management

• Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery.
• Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed.
• Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems.

Systems oversight and documentation

• Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register.
• Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs.
• Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible.
• Ensure process documentation and user guides are accurate, accessible, and regularly updated.

Project coordination and delivery

• Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations).
• Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes.

Governance, security & compliance

• Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls.
• Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR.
• Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers.
• Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs.
• Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals.

Stakeholder liaison & internal enablement

• Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication.
• Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed.
• Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk).
• Develop and report on departmental key performance indicators (KPIs), including but not limited to

PERSON SPECIFICATION:

Experience & Qualifications

Essential

• Reliable with a proactive ‘can do’ attitude and flexibility to adapt the role as the organisation’s needs evolve
• Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation
• Strong organisational skills and stakeholder management experience
• Clear and confident communicator, able to translate technical issues for non-technical staff
• Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts
• Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR)
• Comfortable working independently and managing competing priorities effectively
• Comfortable working in the presence of dogs

Desirable

• Experience working within the charity or third sector
• Experience of working with Managed Service Providers or outsourced IT support models
• Familiarity with website content management systems and CRM/database suppliers
• Basic experience in budgeting or procurement processes
• IT project management experience

Knowledge & Skills

DESIRABLE

• Ability to work independently and exercise sound judgement in a fast-paced and evolving environment
• Ability to build and maintain effective working relationships across teams
• Strong attention to detail and ability to maintain confidentiality
• Proficiency in using Microsoft Office applications
• Highly effective written and verbal communication skills
• Good influencing and negotiation skills
• Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach

Other Requirements

• A full current driving license
• Comfortable with dogs in the workplace/office

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful.
• We stay positive.
• We strive for excellence.
• We communicate and listen.
• We are ambassadors.
• We are one team.

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

At Ambitious about Autism, we're currently looking for a Helpdesk Administrator/IT Junior Support Engineer to join our team.

You'll Administer the IT Helpdesk function across all Ambitious About Autism sites, ensuring efficient handling of support requests. You'll monitor and report on the progress of Helpdesk requests, ensuring timely completion and keeping stakeholders informed throughout the resolution process.

You'll also provide first-line support, both locally and remotely, for desktop, hardware, software, presentation equipment, and mobile devices, ensuring timely and effective resolution for staff, pupils, and young adults with autism across all sites. You'll provide training and guidance to staff on PC and mobile device usage, software applications, and IT policies—including induction sessions and ad-hoc training as required.

This role will be primarily based at the St John's College campus, located in Brighton. The role will occasionally be required to provide cover and additional resource at other Ambitious about Autism locations in London.

We are looking for someone who has:

• Demonstrated experience providing high-quality IT support through an IT Helpdesk environment, serving a diverse range of stakeholders.
• Proven ability to analyse and troubleshoot technical issues, identifying effective solutions for both hardware and software problems across a range of devices and systems.
• Working knowledge and hands-on experience with Windows Operating systems, Microsoft 365 and Windows networking administration.
• Good organisational and planning skills, with the ability to manage workload effectively and meet deadlines.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Head of IT Operations & Governance

About the Organisation

NFP People are recruiting on behalf of a highly respected international philanthropic foundation that uses the law as a tool to combat climate change and drive environmental and social justice. This not-for-profit organisation partners with leading legal experts and changemakers to create systemic, sustainable impact.

Operating across multiple time zones and jurisdictions, the foundation’s work depends on a secure, resilient, and trusted technology environment that enables seamless collaboration and protects sensitive data at every level.

The Role

We’re looking for an exceptional Head of IT Operations & Governance to oversee and advance the organisation’s technology infrastructure, governance, and information security.

This is a strategic and hands-on leadership position, ensuring the foundation’s systems are secure, efficient, and scalable to support its expanding global mission. You’ll manage outsourced providers, optimise cloud and Microsoft 365 systems, and ensure the organisation maintains exemplary standards in cybersecurity, compliance, and data protection.

Confidentiality, integrity, and discretion are paramount. The ideal candidate will have a deep understanding of the pressures surrounding technology management in a global, fast-moving, and high-stakes environment balancing operational delivery with the need for strategic foresight and resilience.

Key Responsibilities

• Lead the development and implementation of a secure, scalable IT environment aligned with organisational goals.
• Oversee the governance, risk, and compliance framework, embedding data protection and cybersecurity best practices.
• Drive strategic initiatives including Microsoft 365 and SharePoint adoption, digital process improvement, and infrastructure modernisation.
• Manage third-party service providers and ensure high-quality, responsive IT support.
• Establish strong monitoring, reporting, and audit mechanisms to maintain readiness and accountability.
• Foster digital confidence across teams through user training, guidance, and knowledge-sharing.
• Act as the senior point of contact for IT risk management, business continuity, and emerging technology trends.

About You

You are a trusted, discreet, and strategic technology professional with a track record of delivering secure, high-performing IT operations in complex organisations. You bring strong governance, risk management, and stakeholder engagement skills, combined with the ability to lead confidently in sensitive and global contexts.

Essential skills and experience:

• Senior-level experience in IT operations, governance, or systems management.
• Deep expertise in Microsoft 365 and SharePoint environments.
• Proven track record in cybersecurity, data protection, and compliance frameworks.
• Experience managing outsourced service providers and large-scale technology projects.
• Strong strategic and analytical skills, with sound judgment and discretion.
• Excellent communication and stakeholder management across international teams.

Desirable:

• Senior experience in the not-for-profit or philanthropic sector.
• Experience in a global organisation, understanding diverse operational contexts and technology pressures worldwide.

Working Arrangements

• This is a hybrid position, requiring at least 2 days per week onsite at either the Central London or Amsterdam office.
• The post is full-time and permanent; however, a 4-day working week will be considered. 
• Salary Range: £80,000 - £100,000 per annum

To discuss this role in more detail please contact Hannah at NFP People.

IT & Data Support Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: IT and Data Support Officer

Location: Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible

Salary: £28,560

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department

About the role

We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.

You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.

About you

We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:

• Skills in data input, extraction, and reporting
• Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office
• Familiarity in externally used systems by Ministry of Justice is highly desirable
• Ability to translate and present technical knowledge and information to non-technical teams
• Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials
• Working knowledge of business intelligence/reporting and database
• Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels
• Ability to problem solve, use own initiative, and work in a proactive manner
• Ability to manage own time and determine priorities with competing tasks and meet deadlines
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Head of IT
Salary: £75,000 – £85,000
Location: Hybrid, with two anchor days per week in Central London
Contract: Permanent, full-time, flex working

About the role

Head of IT for an ambitious and fast-growing charity, with technology at the heart of how they deliver social impact.  Robust systems and digital capability are essential in ensuring they can carry out their mission and will be at the heart of their continuing impressive growth plans.

The new role of Head of IT provides operational and strategic leadership across all technology, digital, and data services. Reporting to the Director of Finance and Operations, this is a high-visibility leadership role with real influence, supporting the Executive Team, Trustees, and wider organisation to make the most of digital innovation while ensuring robust governance, security, and value for money.

The Head of IT will shape and deliver our IT and digital strategy, oversee infrastructure and systems, and champion the responsible use of data and emerging technologies (including AI) to support operational excellence, and future growth. With three direct reports, you will lead and inspire a small but skilled team, building digital confidence across the charity.  The role also manages relationships and outputs for multiple onshore and offshore suppliers to maintain strong working relationships and maximise value.

Key responsibilities

• Lead the development and delivery of the IT and digital strategy in line with organisational goals.
• Ensure reliable, secure, and cost-effective systems, infrastructure, and processes (AWS, Salesforce. M365).
• Oversee data governance, analytics, and reporting, encouraging a data-informed culture.
• Drive responsible adoption of new technologies, including AI, balancing innovation with risk.
• Lead on cyber security, business continuity, and risk management.
• Provide responsive, high-quality IT support and training to build confidence and capacity across teams.
• Manage budgets, suppliers, and external partners to achieve best value.

About you

We are looking for an IT leader who can combine technical expertise with strategic vision and collaborative leadership. You will bring:

• Proven experience in IT leadership, ideally within the charity, not-for-profit, or public sector.
• Strong knowledge of IT infrastructure, cloud technologies (AWS), and cyber security.
• Experience of delivering digital transformation and change management.
• The ability to explain technical concepts clearly to non-technical audiences.
• Strong supplier and project management skills.
• A values-driven approach and commitment to the mission of the charity sector.

What we offer

• Salary: £75,000 – £85,000
• 28 days annual leave, plus bank holidays.
• Hybrid working (two days per week in the London office).
• Flexible working options supportive of family and personal commitments.
• Regular team off-sites and social activities.
• Personal and professional development opportunities, including the potential for progression to IT Director.
• Pension salary sacrifice scheme available
• The chance to play a leading role in a pioneering organisation where technology drives social good.

To apply please send a copy of your current CV.

For more information about the role, please contact Peter Hawkes at Ivy Rock Partners.

We are looking for someone to provide strategic leadership of the operations function within Upbeat Communities.

Systems Administrator

Job reference: LL/25/10

c£50,000 per annum, plus benefits

St James’s Square, London SW1

Contract: Full-time, permanent

Hours: 35 hours per week, Monday to Friday, 9.30am - 5.30pm (with flexibility in line with the Library's hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the role

We are seeking a Systems Administrator to join our small, dedicated IT team. In this pivotal role, you will be responsible for:

• Developing, installing, and maintaining company-wide systems

• Maintenance of the Library’s internal and cloud based systems

• Network administration: monitoring systems on a day-to-day basis, updating systems when necessary

• Providing 2nd/3rd level technical support to the IT Assistant and responding to security threats and network security

• Working with internal stakeholders, service providers, and external partners for both day-to-day operations and digital transformation projects

About You

You are an enthusiastic professional with:

• A formal qualification, preferably in an Information Technology subject

• Experience of maintaining a variety of complex IT systems in an academic library or membership organisation

• Experience of evaluating and commissioning computer hardware

• Ability to work with absolute discretion, tact and confidentiality

• First-rate general IT skills (Windows, MS Office, email, internet), and proven ability to problem-solve IT problems

• Proven ability to learn new systems quickly

• Excellent communication skills, both one-to-one and with groups

• Proven ability to organise own work and use time effectively

• Proven ability to deliver project deliverables to time, cost and quality

Personal attributes include:

• Ability to think beyond existing practices to identify and implement potential improvements

• Presentation of a positive and professional image at all times

• Ability to work accurately, methodically, and successfully to deadlines

• Tact, diplomacy, and flexibility

• Patience, resilience, and a good-humoured approach to problem-solving

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you have the expertise to deliver a great IT experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!

To Apply

Please visit our website via the link and apply online.

Deadline for applications: Tuesday 28 October 2025 @ 5.00 pm

Interviews: w/c Monday 3 November

The Library welcomes applications from all sections of the community and all applicants will be considered on the basis of their merits and abilities for the post. Please note we are only able to consider candidates with a current right to work in the UK.

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic team in Hull as an Assistant Manager.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

The Role
We are seeking a highly skilled Business Services and Branch Finance Manager to join our team. Reporting to the Head of Finance and Resources, you will oversee financial compliance, business support services, and operational governance across our homing network.

This multifaceted role blends financial expertise, business services leadership, and compliance oversight, including Health & Safety, HR administration, procurement, fleet management, and facilities. You will be key in ensuring strong financial controls and supporting strategic decisions to enhance the impact of our charity.

Key Responsibilities

• Manage branch financial compliance, ensuring timely, accurate reporting aligned with Trust policies.

• Lead financial modelling and analysis to support new and ongoing branch activities.

• Oversee business support services including HR administration, insurance, data protection, and facilities management.

• Manage procurement and contract arrangements to secure best value and service quality.

• Provide strategic oversight of Health & Safety compliance, working with partners and branch teams.

• Lead fleet management, ensuring compliance, maintenance, and cost-effectiveness.

• Maintain financial policies, support investigations into irregularities, and embed robust governance frameworks.

• Prepare and present financial and operational reports for senior leadership and stakeholders.

Skills & Experience

• Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with strong management accounting skills; part-qualified candidates considered.

• Charity financial management experience, including understanding of Charity SORP and subsidiary reporting.

• Proven track record managing business services functions, Health & Safety, and procurement.

• Experience with fleet oversight and compliance management.

• Strong analytical skills, including financial modelling and forecasting.

• Excellent communicator, able to simplify complex financial and compliance issues for non-specialists.

• Proficient with financial software, MS Office, and IT systems.

Personal Attributes

• Professional, proactive, and solutions-oriented with a “can do” attitude.

• Highly organised with excellent attention to detail and time management.

• Confident maintaining confidentiality and exercising sound judgement.

• Collaborative team player with strong interpersonal skills.

• Empathetic to the Greyhound Trust mission.

• Comfortable working in a multifunctional environment with animals on site.

Location & Travel
Based at our National Support Centre in Horley, Surrey, with UK travel required to support branches.

Why Join Us?
This is a unique opportunity to combine your financial and business services expertise with a heartfelt mission to improve the lives of retired racing greyhounds. Join a passionate team and help shape the future of our charity’s branch network.

Apply Now
Ready to make a difference? Submit your CV AND cover letter detailing how your skills and experience align with this role.