It systems manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
To establish and develop employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses on other Forces Employment Charity (FEC) programmes.
The RAM will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across a wide range of sectors within their specified region (South of England).
Interested? Want to know more about the Charity? Check out our website
Eager to know more about the role? Have a look at the Job Description attached.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 10 October 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a senior leadership position offering a pivotal opportunity to shape our organization's financial and operational future. The Head of Finance and Operations will provide strategic guidance while ensuring the efficient and effective daily operations of all financial and administrative functions.
Reporting directly to the CEO, you will deputize in their absence, contribute significantly to our organizational growth and success, and ensure a robust and compliant financial framework.
Key Responsibilities
1. Strategic Financial & Operational Leadership
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Partner with the CEO to develop and implement long-term financial and operational strategies, including horizon scanning and risk management.
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Manage the organization's financial systems, specifically overseeing and optimizing the use of QuickBooks for all accounting and reporting functions.
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Identify and implement operational improvements to enhance efficiency and effectiveness.
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Develop, review, and implement financial policies and procedures to ensure compliance with regulatory requirements and industry best practices.
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Oversee reviews and renewals of organizational insurance policies.
2. Financial Management & Oversight
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Oversee all financial activities, including budgeting, forecasting, payroll, and taxation.
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Lead the annual audits for UK and US entities, ensuring accuracy and transparency and managing relationships with auditors.
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Maintain and manage banking relationships.
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Conduct regular variance analysis and recommend corrective actions to the CEO and leadership team.
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Oversee management of restricted funding.
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Develop and implement robust financial controls.
3. Fundraising and Data Systems
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Ensure accurate and timely financial reconciliation between CiviCRM and QuickBooks.
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Provide financial insights and analysis to support fundraising strategies and donor reporting.
4. Leadership & Governance
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Deputize for the CEO as needed, ensuring continuity across all operations.
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Maintain strong relationships with board members, providing comprehensive and insightful quarterly financial reports to foster understanding and engagement.
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Provide strategic leadership to your team, fostering a culture of excellence and continuous improvement.
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Be responsible for managing relationships with our US bookkeeper (consultant) and both UK and US auditors, and for the line management of the UK Finance and Admin Officer.
5. Operational Excellence
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Lead and manage a team of finance and operations professionals.
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Develop and implement efficient systems and processes to optimize performance across all administrative functions.
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Monitor and assess operational activities, proactively identifying and addressing potential issues.
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Conduct regular cost analysis and implement cost-saving initiatives.
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Oversee HR and payroll functions
Person Specification
Essential
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Professional accounting or finance qualification (e.g., ACCA, CIMA, ACA or equivalent).
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Proven experience in a senior finance and operations role (at least three years experience).
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Experience in preparing UK statutory accounts and managing external audits.
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In-depth knowledge of UK FRS 102 and Charities SORP. Exposure to/experience of US GAAP.
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Experience in preparing the annual budget, working closely with budget holders.
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Experience in supporting grant management.
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High proficiency in using financial software. (e.g. QuickBooks, Xero etc.)
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Experience in driving continuous improvement of financial processes and systems.
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Strong strategic and financial planning skills.
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Experience leading and managing a team.
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Excellent communication and relationship-building skills.
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You enjoy a mix of leadership and rolling up sleeves to get hands-on.
Desirable
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Experience working in a not-for-profit sector.
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Experience working in an international organization.
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Experience with CiviCRM or other similar donor management systems.
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Experience in remote working.
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Strong commitment to Humanists International’s mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is a thriving charity with a proud history of supporting people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs. We are looking for an effective, innovative and highly organised Executive Assistant to support our Chief Executive and help us drive forward our mission to empower people with learning disabilities and their families.
About the Role
· As Executive Assistant to the CEO, you’ll play a pivotal role in enabling effective leadership and governance across the organisation. You’ll manage the CEO’s schedule, communications, and stakeholder relationships, while also supporting the Board of Trustees and coordinating key governance activities.
· You’ll be a champion of digital tools, using AI and Microsoft 365 to streamline workflows, enhance internal communications, and maintain our SharePoint system. Your work will also contribute to fundraising efforts and donor engagement, helping us build strong external partnerships.
Key Responsibilities
· Provide high-level executive support to the CEO, including diary management, correspondence, and project coordination.
· Organise and service Board and committee meetings, including minute-taking and governance administration.
· Support the Senior Management Team with meetings, reporting, and operational tasks.
· Oversee SharePoint and internal systems to improve collaboration and document management.
· Assist with fundraising events, donor communications, and wider organisational initiatives.
About You
· Proven experience in a PA/EA role supporting senior leadership and Boards.
· Excellent organisational and communication skills.
· Proficiency in Microsoft 365 (Outlook, Word, PowerPoint, Teams, Excel, SharePoint).
· Experience using AI tools to enhance productivity.
· Strong understanding of confidentiality and data protection.
· Knowledge of the charity sector and governance requirements is desirable but not essential.
· Familiarity with AI tools like Microsoft Copilot, ChatGPT, or Notion AI
Why Join Us?
Centre 404 is a vibrant, values-driven charity committed to inclusion and empowerment. You’ll be part of a supportive team, with opportunities for training and development—especially in digital and AI tools. Evening and weekend work may occasionally be required, with time off in lieu provided.
Closing Date - Monday 22nd September 2025
How to apply: Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria. Join us in making a difference. Apply now and help shape the future of Centre 404.
Proudly supporting and developing Youth Work across the North West and beyond.
We partner with young people and organisations to ensure their voices are heard. We nurture youth work practice, create networks, broker partnerships, and open opportunities for collaboration.udly supporting and developing Youth Work across the North West and beyond.
Our youth voice work enables young people to make a difference individually, locally, regionally and nationally. We are passionate about including young people in decision making and ensuring they have influence over matters that affect their lives.
We are looking for a passionate and experienced Youth Voice & Engagement Manager to lead our work with young people across the North West.
This role will develop and deliver our Youth Voice offer, manage the Youth Voice delivery team, and take the lead in driving the youth voice and engagement element of Synergy, a new National Lottery Community Funded programme.
Working closely with partners and services, the successful candidate will grow youth voice activity, strengthen networks, and create meaningful opportunities for young people to influence positive change locally, regionally and nationally.
Benefits:
- Training and development
- Contributory Pension Scheme
- Employee Assistance Programme and wellbeing initiatives
- Free parking at the office
- 25 days Annual Leave plus an additional day off on your birthday (pro rata)
To improve the lives of young people in the North West of England by providing opportunities for them to engage and become active citizens.
The client requests no contact from agencies or media sales.
Job Title: Careers Adviser
Location: Slough, Covering Maidenhead
Salary: £27,058 - £32,343 (depending on experience)
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Area Manager – National Careers Service
About CXK
CXK empowers people to succeed in employment, education, and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
· Ethical – We work with professionalism, honesty, and integrity
· Passionate – We reach out enthusiastically to all who need out support
· Innovative – We inspire, enhance, and improve
· Collaborative – We engage, support, and share with others
The National Careers Service
The National Careers Service provides free, professional careers information, advice, and guidance to help you make decisions about learning, training, and work at any stage of your career. The service is available to anyone living in England and aged 13 or over.
Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in your local area.
Skilled careers advisers can provide support on any aspect of your career journey.
The Team
As part of the National Careers Service team in the Southeast, you will be part of a small cohort of highly experienced and qualified Careers Advisers provide Careers Information, Advice, and Guidance (CIAG) by various methods including, Face to Face, Telephone and Virtual (MS Teams) appointments. The success of team is their excellent communication and ability to support each other on a daily basis.
The Role
As a qualified Careers Adviser, you will be responsible for the daily delivery of Careers Information, Advice, and Guidance to adults on a range of opportunities, including learning, career paths and employment.
As a Careers Adviser you will use your experience of working with people within the community from a variety of backgrounds using various methodologies to empower customers as they seek to overcome barriers to progression and make informed career decisions about their futures.
The ideal candidate will demonstrate their abilities to achieve their goals on an outcome-based contract supporting others to achieve their goals. You will be organised, flexible in your abilities to support the needs of the charity.
From time to time, you will be required to attend CXK Head Office (Ashford, Kent) for meetings, events and other organisational activities.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· IAG qualification at Level 4 or above
· A commitment to undertake all necessary training for the role including Career Progression Development (CDP) as directed
· Education to at least A level standard (or equivalent)
Essential Criteria
· Full UK drivers’ licence and use of own vehicle for work purposes to travel across county to support the charity needs as directed by the Area Manager
· Experience of working towards and achieving targets and Key Performance Indicators (KPI’s) with regular reviews, to meet the delivery needs of the charity
· Experience of direct work with face-to-face collaboration with people in a formal or informal setting
· Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word, MS Teams, and use of PowerPoint
· Experience of working with people from a diverse range of backgrounds
· Ability to build effective and professional relationships with partner agencies and organisations
· Efficient data inputting skills that show an attention to detail and an understanding of the impact of this work
· An awareness of the issues affecting people, particularly the impact of social and economic disadvantage on personal motivation, confidence, and ability to progress through education, employment, and training
Employee Experience
As a National Careers Service Careers Adviser, you will be providing impartial Careers Information, Advice, and Guidance (CIAG) opportunities to a high-quality, professional standard of service for all adults and young people (over 13 years) living in England, including, learning, employment and career progression options. Careers Advisers are required to be flexible, operate within the scope of the contract and attend venues in the delivery of the service as agreed with your line manager.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Monday 29th September 2025
Application review date: Tuesday 30th September
Interviewing date: Monday 13th October 2025
Format
This recruitment round will consist of a competency-based interview and a pre-interview exercise.
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment at cxk dot org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
The Role
We are looking for a Cinema Manager to build and run our brand new service at Birmingham Children’s Hospital.
The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We will run four regular inpatient screenings each week – exact times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
The role of the Cinema Manager is essential to ensure the effective and safe delivery of our service. Based at Birmingham Children’s Hospital the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing relationships with a variety of hospital staff and departments to ensure the service is widely promoted and utilised, and to work together on developing Tailored Screening groups and identify candidates for Personal Screenings.
The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.
Service Delivery
- Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- Be responsible for:
- Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly, and that consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Collate, analyse and report back on agreed metrics and KPI’s
- Support with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
- Manage the local development and roll out of different Tailored Screening patient groups. Also any other potential new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen’ bedside services, such as our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
- Work closely with Voluntary Services Department of the hospital about all the checks and training required for volunteers.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Birmingham Children’s Hospital Charity.
- Develop and manage effective partnerships throughout the hospital and community.
- Represent the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.
Administration and other duties
- Provide holiday or emergency screening cover when required.
- Manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events, including supporter visits.
- Contribute to the strategic development of the Birmingham MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with an excellent attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and hospital staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced DBS check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Engagement Manager
Reference Number: V556
Location: Scottish Borders Home and community work
Contract Type: Fixed Term – 31st March 2026
Hours: 21 hours per week
Salary: FTE £25,625 (Part time as advertised £15,375)
DBS/PVG: PVG Required
Job Family: 3
Line Manager: Kim Maxwell – Delivery Leader
Closing date: Monday 22nd September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Interview Date/s:TBC
Anticipated start date: TBC
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
Volunteering Matters have been working in collaboration with South of Enterprise Scotland (SOSE) to pilot Enterprising Futures in Dumfries and Galloway and due to the success of the work we are expanding this work into The Scottish Borders. With the support of SOSE, we are launching a new project, Enterprising Futures Scottish Borders, where we will use our tried and tested model to enable people to work to remove those barriers, build confidence and introduce the idea of starting their own business.
Our aim is to ensure a better future for all and that the region thrives with economic productivity. From our learnings from Dumfries and Galloway, we are launching a pilot which creates a pipeline for additional and flexible support, empowering women and those from under-represented groups, by introducing the idea of starting their own business.
Our part time Engagement Manager will create a warm referral pathway wherein they attend training events and sessions with Pathways Coaches alongside potential clients, ensuring a smooth and trusting transition to SOSE’s support, stepping back when trust is built. We will support people in the Scottish Borders who experience barriers to education, training, and employment.
As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers to securing a positive pathway. This will include barrier identification and removal and where appropriate provide pre volunteering activity as well as volunteering placements in their local area.
You will engage with local people from under-represented groups in The Borders to realise their dreams and take active steps toward self-employment. Volunteering Matters’ individualised support adapts to the needs of each client whether this is additional funding, support to attend meetings, confidence building, or skills development in a supported volunteering placement. The person-centred, place-based approach to individual support is central to this partnership and leads to meaningful and sustainable impact for all.
Where appropriate you will create bespoke and tailored volunteering opportunities with third sector partners to enable people to build their skills and confidence to take that first step into exploring employment
Here is some of what you’ll be doing, please refer to the full job description for full details:
• To engage directly with people to understand their wants, needs and aspirations and determine the best opportunity for each person, and provide the support they need.
• To develop and maintain good relationships with partners and SOSE colleagues.
• To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities. These opportunities will support the individuals supported to gain experience, confidence and support them on route to a positive destination.
• To support with funding applications and opportunities
• To manage the risk assessment, quality assurance and audit processes as appropriate.
• Ensure monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders.
• To ensure all the above is done with excellent record keeping, in accordance with compliance requirements.
• Promoting and representing Volunteering Matters and across the Scottish Borders.
• Contribute to the wider Volunteering Matters staff teams, upholding our values at all times.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Support JRSST-CT and the UK Democracy Fund to achieve their aims of tackling political inequality and expanding democratic participation through developing and managing a portfolio of grants, and communication of our work to key stakeholders.
Responsibilities:
- Assess and manage the grant portfolio for the UK Democracy Fund and JRSST-CT, in support of the strategy.
- Lead development of JRSST-CT’s written communications, including website, newsletter copy, reporting to Board and funders, copy for fundraising, and case studies.
- Keep up to date with developments relevant to the Trust’s work and maintain and improve personal competence through continuous professional development.
- To work flexibly alongside other members of the team and take on reasonable tasks as appropriate over and above those set out above.
- Apply Trust policies as determined by charity, electoral and other legal requirements as well as good grant-making practice.
- To act as a focal point for dissemination of information and respond to enquiries about the Trust’s work.
- Represent, and be an effective ambassador for, the Trust externally.
- To develop and maintain partnerships with key stakeholders, including civil society organisations, academics, statutory bodies and civil servants.
Person specification:
- A demonstrable ability to turn strategy into a work plan and deliver it.
- Ability to design, develop, implement and manage a grant giving programme (which may or may not be demonstrated through grant management experience).
- Good project management skills, ability to manage multiple streams of activity simultaneously.
- Demonstrable understanding of how change is made through campaigns and policy influencing.
- Excellent writing skills with the ability to communicate clearly and effectively to internal and external audiences.
- Desk research skills and the ability to spot gaps in own knowledge and bring in the appropriate support or advice.
- Understanding barriers to participation or experience working with people often excluded from democracy, including young people, minoritised and racialised communities, migrants, disabled people and people on low income.
- A robust analytical approach combined with an instinct for a good campaign and when to take a risk on a new initiative.
- Ability to provide clear advice and support, while effectively managing and evaluating grantee performance.
- A track record of developing and maintaining relationships with a range of stakeholders, working flexibly and collaboratively with team members, Trustees, grantees and partners.
- Experience of organising meetings, seminars and public events.
- Ability and motivation to deliver high-quality work to deadline with minimum supervision.
- IT literate with good experience of MS Office and other relevant IT systems as appropriate for the role.
- A deep commitment to democratic reform, political inequality and an inclusive democracy and a sound grasp of UK political context, institutions, and processes including elections.
Diversity: The role involves outreach and engagement with politically under-represented demographic groups (including racialised and minoritised ethnicities, young people, migrants, people with disabilities or on low-income). Candidates with lived experience of, connections to, and understanding of barriers to participation are actively encouraged to apply.
Terms and conditions:
- Permanent contract
- Salary £45,000–50,000 depending on skills and experience.
- We are open to discussing flexible working arrangements.
- Hybrid working either remote/home-based with an agreed frequency of travel to York or based in the York office. Occasional co-working with the Head of the UK Democracy Fund in London can be arranged.
- Leave 25 days plus bank holidays (and three days office closure at Christmas).
- Pension 10% employer contribution, 5% employee contribution, salary sacrifice option and life assurance.
- On-site parking in York.
- Professional subscription fees.
- The job may require some UK travel.
The client requests no contact from agencies or media sales.
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries.
About you
You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems
Key Activities
Donation Processing
- Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
- Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
- Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
- Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.
Financial Administration
- Inputting of all financial data (income and expenditure) into Quick Books.
- Preparing and following up suppliers invoices for payment.
- Processing expenses claims.
- Managing the banking of income and supporter cheques.
- Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.
Facilities & Office Management
- Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
- Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
- Manage and order office supplies, stationery and equipment.
- Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.
Information Technology
- Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers.
- Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
- Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
- Assisting with continuous improvements in Medair UK’s use of IT.
Engagement Support
- Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
- Supporting the production and automation of email newsletter and appeals via Campaign Monitor
- Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
- Producing digital surveys and web-forms as required.
- Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.
HR Administration
- Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
- Supporting the Head of Operations with team training and organisational learning and development opportunities.
Qualifications - DESIRABLE
- Vocational qualification in business or financial management / administration desirable
Languages
- Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
- Experience of office administration / financial administration
- Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
- Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
- Experience of finance packages
- Able to work to tight deadlines
- Capable planner with attention to detail for data quality, accuracy and consistency
- Clear spoken and written communicator
- Strong team player
- Ability to handle a wide and varied workload and work on own initiative
- Inspired by and in full agreement with Medair’s Christian values and ethos
- Willing to contribute to the spiritual life of the team including prayer meetings
- Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
- Experience and proficiency in the use of Salesforce and Quickbooks
- Knowledge or experience in the HR, IT or Office Management disciplines
- Experience in charity sector
- Experience in relief / development work
- Understanding of Humanitarian Issues
Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent
Salary: £28,900 (pro rated to agreed part-time hours)
Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.
Workplace: Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Service Manager
Location: Royal Borough Kensington and Chelsea (RBKC)
Salary: £38,700
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!
We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:
- Leading and motivating a team to deliver high-quality care and support
- Managing complex situations and driving service improvements
- Support a team who directly support individuals in their recovery journey
- Working closely with other teams and organisations to ensure the right support is provided
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
What we're looking for in a Service Manager:
- Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
- Experience in frontline, and now able to empower a team to deliver a seamless service
- Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services.
In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You’ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships.
Using insight and analysis, you’ll provide recommendations to support the growth of our care services and help keep our Homes thriving.
We’re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model — while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships.
You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits.
Purpose of the role
- To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement.
- To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake.
- To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level.
Key responsibilities
Marketing & Communications
- Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends.
- Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers.
- Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning.
- Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience
- Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly.
- Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group.
- Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors.
- Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth.
Process
- Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment.
- Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting.
- Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention.
- Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments.
Other
- To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
- To understand and ensure we are compliant with Competition & Markets Authority guidance on care home
- To undertake other such duties as may be required and which are consistent with the nature of this role.
Person specification
Knowledge and experience
- Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement.
- Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard.
- Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics.
- Good understanding of relevant marketing and charitable legislation and guidelines.
- Experience of enquiry management and reporting systems (e.g., Found) is desirable.
Skills and abilities
- Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels.
- Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels.
- Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks.
- Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials.
- Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration.
- Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance.
- Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content.
- A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter
Other
- The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required.
- Be willing to work flexibly including some evenings and weekends.
Personal characteristics
- Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values.
- A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach.
- Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery.
- Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges.
- Reliable and professional, with the ability to remain flexible, calm, and composed under pressure.
We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take the lead on developing our newly awarded supported living service based in the Harrow and Wembley area.
Based across two properties, you and your team will be supporting ten adults with moderate to severe learning disabilities, as well as additional mental and physical health needs.
You will play a pivotal ambassadorial role, continuing Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.
This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
How to apply: Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Engagement Manager – Employee Volunteering
Reference Number: V557
Location: Homebased within South West England/London
Contract Type: Fixed term until 31st March 2026 (with possibility of extension)
Hours: Full time (35 hours per week)
Salary: £25,625 per annum plus up to £3366 London weighting (if applicable)
DBS/PVG: Basic
Job Family: 3
Line Manager: Project Manager
Closing date: 24th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Interview Date/s:Week commencing 29th September 2025
Anticipated start date: ASAP
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
We are looking for a passionate Engagement Manager to join our team. They will work as part of the national (and local London) Employee Volunteering team working with corporate clients and community partners, creating and delivering team and individual volunteering events.
Here is some of what you’ll be doing, please refer to the full job description for full details:
· Research and deliver volunteering opportunities to meet the needs of specific client teams of volunteers, ensuring they are impactful and safe.
· Carry out logistics visits or virtual planning meetings and risk assessment for volunteer activity, ensuring compliance with the quality standards set by Employee Volunteering.
· Develop partnerships and manage relationships with community organisations and colleagues leading on internal Volunteering Matters projects locally.
· Ensure monitoring, impact and evaluation information and data is collected and that projects meet agreed targets, reporting format and schedule.
· Assist the Project Managers by preparing case studies, change stories and reports.
Having a regular presence in the locations where we are working with partners and individuals is essential for this role. Given the geographical spread of the working area, we are looking for somebody that lives and can travel across London & South West England.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Retail Field Manager - Wales
Location Cardiff
Weekly Hours3 7.5
Job Title: Retail Field Manager - Wales
Location: Cardiff
Salary: £40,429.00 per annum
Weekly Hours: 37.5
Reference: YMC1136472
Are you an experienced and dynamic leader with a passion for retail and community engagement? Do you thrive in a fast-paced, results-driven environment where you can inspire teams and make a tangible difference? If so, we have an exciting opportunity for you to join the YMCA as a Retail Field Manager.
The Role
As a Retail Field Manager, you will oversee a group of charity shops within your designated geographical area, with the goal of maximizing sales, income, and community impact. You’ll manage a team of Shop Managers and Van Drivers to achieve exceptional results. This is a key leadership role that combines strategic thinking with hands-on operational management, all while upholding the YMCA’s ethos, values, and behaviors.
What You’ll Be Doing
Income and Profit
- Conduct weekly store visits, identifying opportunities for improvement and implementing actionable plans to drive sales and profitability.
- Analyse store financial performance and develop tailored strategies to achieve targets.
- Maximize Gift Aid income and ensure compliance with YMCA and HMRC regulations.
Stock and Logistics
- Drive stock generation activities and collaborate with the Stock Manager to secure corporate donations.
- Ensure effective stock processing procedures to maximize sales while minimizing waste.
- Manage the day-to-day logistics of van crews and drivers, monitoring performance using the vehicle management system.
People Management
- Build and lead a motivated, high-performing team, fostering an inclusive and supportive work environment.
- Recruit, train, and develop Shop Managers, Van Drivers, and volunteers to achieve their full potential.
- Address employee relations matters fairly and in line with YMCA policies, working closely with HR to ensure consistency.
Community Engagement and Customer Experience
- Ensure shops are well-stocked, organized, and display a wide range of goods at competitive prices.
- Build strong relationships with local communities to drive stock generation, increase volunteering, and enhance shop visibility.
- Deliver exceptional customer service to donors, customers, and supporters, ensuring that every interaction reflects YMCA values.
Health & Safety and Property Management
- Ensure compliance with health and safety regulations in all stores, conducting regular risk assessments.
- Support stores with property-related matters, ensuring that maintenance issues are resolved promptly and efficiently.
IT and Technology
- Ensure that store teams are proficient in using available technology to optimize performance.
- Troubleshoot IT and technology issues, ensuring timely resolutions to minimize disruptions.
What We’re Looking For
We’re looking for a leader who is as passionate about retail as they are about making a difference in their community. To be successful in this role, you’ll need:
- Retail Expertise: Proven experience in managing multiple retail locations or a large-scale retail operation, with a strong track record of driving sales and profitability.
- Leadership Skills: The ability to inspire, motivate, and develop a diverse team, with excellent communication and interpersonal skills.
- Analytical Mindset: A data-driven approach to identifying opportunities and implementing solutions that improve performance.
- Community Focus: A passion for engaging with local communities to build relationships and enhance the YMCA’s impact.
- Organizational Skills: The ability to manage multiple priorities, meet deadlines, and maintain high standards across all areas of responsibility.
- Compliance Awareness: A thorough understanding of health and safety, property maintenance, and regulatory compliance within a retail environment.
Why Join Us?
At the YMCA, we are proud of our mission to create positive change in local communities. As a Retail Field Manager, you’ll play a pivotal role in helping us achieve our goals while also developing your own career in a supportive and rewarding environment.
In return for your dedication, we offer:
- A competitive salary of £40,429 per annum.
- The opportunity to lead and develop a team within a nationally recognized charity.
- A role that offers variety, challenge, and the chance to make a real impact.
- Access to training and development opportunities to help you grow in your role.
- The satisfaction of knowing your work directly contributes to supporting the YMCA’s mission of helping people reach their full potential.
How to Apply
If you’re ready to take the next step in your career and join an organization that values passion, professionalism, and community, we’d love to hear from you!
To apply, please send your CV.
Join us and be part of a team that’s making a difference—every single day.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
About The Sherwood Forest Trust
Join a passionate team at the Sherwood Forest Trust – a charity dedicated to protecting, restoring, and celebrating the unique landscape, wildlife, and heritage of Sherwood Forest. Our mission is to build a wilder, more connected environment where local communities are empowered to steward this legendary landscape for future generations.
The Opportunity
Are you an organised, proactive professional who enjoys supporting a dedicated team and making a difference? As our Office Manager, you’ll oversee smooth office operations, including:
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Bookkeeping and financial record management
-
HR administration (including NEST pensions and payroll preparation)
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Admin, procurement, and document management (using Office 365/SharePoint)
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Office contracts, H&S, and day-to-day landlord liaison
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Supporting the CEO and trustees with reports and charity compliance
Ideal Candidate
We’re seeking someone who is:
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Experienced in office management, administration, or a similar role
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Financially savvy with strong bookkeeping skills
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Organised, flexible, and able to handle changing priorities
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Proficient in Office 365 and accounting software (Quickbooks experience a plus)
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A confident communicator, collaborative and reliable
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Passionate about making an impact in the charity/not-for-profit sector
What We Offer
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Flexible hours
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Generous annual leave
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Employer-contributory pension
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Personal training and development
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Welcoming office and meeting space in Edwinstowe
Ensuring the survival of the historic Sherwood Forest as a national treasure for future generations of people and wildlife.




The client requests no contact from agencies or media sales.