It systems manager jobs in ely, cambridgeshire

IT Product Lead

We are looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0. 

This role is home-based within England or Wales.

Position: 6484 IT Product Lead- Witness Box

Location: Remote

Hours: Full time 37.5 hours per week. Monday to Friday 9-5

Contract: Permanent

Salary: £42,521 per annum

Closing Date: 31st December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

About the Role

As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0.

You will be responsible for driving the advancement of the WitnessBox user specification, ensuring it is developed in collaboration with colleagues, the Ministry of Justice (MOJ), and other stakeholders. This includes managing the change control process, overseeing audits, monitoring system performance, and leading improvements.

Your responsibilities will include:

• Managing the WitnessBox change control process and ensuring compliance.
• Leading the development and continual improvement of WitnessBox policies and procedures.
• Overseeing testing strategies and user acceptance testing (UAT).
• Maintaining training resources and induction plans.
• Engaging stakeholders and converting requirements into business needs.
• Undertaking data analysis and reporting to inform system enhancements.

About You

You will have a proven track record in product leadership, with experience in managing digital products or services through various development phases. You will be confident in applying Agile methodologies, translating business needs into deliverables, and collaborating with stakeholders to deliver effective solutions.

You will need:

• Experience in product or programme leadership to achieve strategic objectives.
• Strong knowledge of Agile, Lean, or user-focused methodologies.
• Ability to manage product delivery across different phases of development.
• Excellent problem-solving and stakeholder engagement skills.
• Strong organisational and time management skills.
• Competent IT skills and familiarity with digital product management principles.

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Product Lead, IT Product Lead, Digital Product Lead, Product Officer, IT Product Officer, Digital Product Officer, Product Manager, IT Product Manager, Digital Product Manager. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide?

ISWAN has recently reorganised the management of our helpline services and created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to recruit a second Helplines Operations Manager to ensure we have a management structure capable of coping with further growth.

As one of two Helplines Operations Managers, you will be responsible for managing the day-to-day operations of ISWAN’s helplines to ensure our services provide accurate information, appropriate advice, and comprehensive support to seafarers and their families.  

You will manage the development of Salesforce and be familiar with Salesforce reporting, particularly using advanced tools like Power BI and Tableau. You will be confident liaising with our IT support service on system issues and developments. 

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled contact centre operations and best practice as well as delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a full-time role (35 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. The role is fully remote and we are flexible about where you are based but you will be working with staff across the UK, India and the Philippines so you will need to be a great team player.

Role Purpose 

We are seeking a Senior Digital and Information Security Specialist to join our small dedicated team of risk experts. In this role you will lead the development, delivery, and continual improvement of Kamara’s digital security offering and support a team of digital security specialists, review and refine their work, and ensure our approaches remain current with emerging trends and methodologies. You will also play a key role in administering and strengthening Kamara’s internal IT security and information management systems, working closely with the leadership team to ensure robust, resilient, and practical systems that align with our organisational goals. 

Who we are looking for 

We are looking for a technically skilled and people-centered digital security professional who combines deep technical expertise with excellent communication and facilitation skills. You will have a track record of providing pragmatic, context-sensitive digital security guidance to organisations operating across diverse budgets, capacities, and geographies. We particularly welcome candidates with experience supporting social justice or civil society organisations, especially those working in higher-risk environments. 

Key Responsibilities 

Project Design and Delivery 

- Design and deliver digital and information security assessments, management plans and protocols for a range of partner organisations 

- Facilitate engaging workshops (both virtual and in-person) to support partners in implementing and embedding digital security practices 

- Represent Kamara in meetings with partners 

Team and Curriculum Development 

- Support a small team of digital security specialists, reviewing and contributing to their learning and development 

- Contribute to the ongoing development and refinement of Kamara’s risk management methodologies and tools 

- Stay informed about emerging threats, technologies and best practices, using insights to strengthen our digital security offering 

Internal Digital Security and IT systems 

- Oversee and administer internal IT and digital security systems, working in close collaboration with the leadership team

- Conduct regular internal audits and risk assessments, recommending and implementing improvements as needed 

- Design and deliver digital security training sessions for staff, as required. 

Candidate Profile 

Essential: 

- A minimum of 8 years’ experience in IT and digital security roles - Experience providing direct digital security support and training, ideally to social justice or civil society organisations, and/or in higher-risk contexts - Excellent communication, facilitation and cross-cultural collaboration skills - Hands-on experience managing Windows/Linux/or macOS infrastructure and cloud-based environments (Azure, Google, Amazon) 

- Strong understanding of vulnerability assessment, mitigation, and hardening techniques 

- A pragmatic approach to digital security, with the ability to translate complex concepts into accessible, actionable guidance 

- Strategic view and experience managing digital and information security risks, including the intersection between information security and legal and regulatory frameworks 

- Fluency in English (both written and spoken) and ability to work within Western Hemisphere timezones 

Preferred: 

- Relevant professional qualification or certification in digital security, IT, or facilitation 

- Experience managing and/or mentoring teams 

- Experience working in social justice organisations / movements and/or in high-risk contexts 

- Additional working languages (e.g., Portuguese) 

- Willingness and ability to travel internationally 

Terms 

Contract: One-year fixed term (O.8 FTE) with potential for renewal or transition into a permanent role for the right candidate. 

Senior Software Engineer

Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits

Do your best work, for the right reasons.

We’re looking for a Senior Software Engineer to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

You’ll join our AI-Enablement team to build and improve the digital platforms that teachers and pupils rely on every day. Working closely with product managers, designers, researchers, and curriculum specialists, you will develop user-facing applications with AI features utilising technologies such as TypeScript and Next.js. You’ll also interact with our backend systems using PostgreSQL databases and GraphQL APIs. You'll stay ahead of the curve in AI developments across the industry and gain hands-on experience building user-facing AI tools in production.

This is a hands-on role with plenty of scope for technical leadership and mentoring, alongside the opportunity to shape our engineering practices and culture. You'll be part of a supportive and collaborative team that cares deeply about accessibility, usability, and delivering tools that genuinely enhance learning.

�� What You’ll Be Doing

• Development of highly-responsive, accessible web-based AI features

• Designing and writing clean, well-tested code that’s easy to maintain and scale

• Be the expert authority within the engineering team on several important aspects of the code base and maintain a good working knowledge of large parts of the technology stack

• Championing new tools or practices that improve the developer experience

• Supporting and mentoring colleagues across the team

• Taking part in our on-call rota to help keep our products reliable and available

• Collaborating with others across the organisation in multi-disciplinary squads

• Contributing to planning, retros, and the wider culture of Oak

�� What We’re Looking For

• Proven professional experience building AI features with TypeScript and React frameworks (ideally Next.js)

• An understanding of how generative AI works and the ability to balance experimentation on new tools and techniques with building production-ready AI features

• Experience working on cross-functional product teams in agile environments

• Experience building automated test suites and understanding the value of different types of testing (e.g. unit vs integration)

• Desire to build beautiful, easy-to-use digital products with an understanding of the importance of accessibility in all its forms

• Strong collaboration and communication skills

• Comfortable working independently in a remote setup, managing your time and relationships effectively

• A proactive, growth-oriented mindset and a desire to help others thrive

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

  The successful candidate will have a desire to contribute in all areas to ensure Oak's success. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required), and you will continuously look at ways that the team can keep getting better. You will excel at working as part of a remote team, building relationships and managing your time effectively.

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours.

We love giving feedback, so at the end of the application process, we'll share our assessment of your performance.

We are aiming to start interviews in January 2026.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

· Committed - focused on making a difference to people’s lives.

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· keeping our finances running smoothly

· supporting smarter decision-making

· help power the work that changes lives.

If you’re detail-driven, organised and ready to make your skills matter, we’d love to have you on our team.

What we are looking for:

· actively studying for your AAT or already qualified, with a solid grasp of financial processes and the confidence to work accurately at pace.

· previous experience of working within a Finance Team

· someone who loves getting the details right and takes pride in keeping finances running like clockwork

· strong numeracy, great organisational skills, and a proactive, can-do attitude

· a problem-solver who enjoys improving systems, collaborating with colleagues, and making a real impact through your work.

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Platform Engineer

Remote (UK-based) | Full-time | Salary: £68,671 + benefits

Do your best work, for the right reasons.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

In this role, you will be working with engineering, product and research colleagues to build confidence using observability principles that aids our understanding of our users and help us continually improve our products. We work together in product squads alongside designers, researchers and education experts, regularly releasing new features and improvements to give teachers and their pupils quick and easy access to the highest quality learning resources.

As a young organisation we have been able to leverage the latest technologies to rapidly build and deliver the game changing products we have. Now that we've proven ourselves and are established, we want to mature our processes to ensure we are getting the best out of the technology and remain able to respond quickly to business needs. We see this role as being a key part of that change.

You will be tasked with raising our monitoring and observability to a high standard across all our key applications while working closely with engineering teams to help them improve the stability of their applications and give engineers more sense of ownership.

You will also drive site reliability engineering principles and be a key driver of automation by working alongside other members of the platform team, helping to improve the overall developer experience.

Candidates must have a good understanding of SRE principles and the value they bring to an organisation. While a good grounding in development practices, security fundamentals and infrastructure operation are key, specific technical skills are less important than a passion for automation, an ability to understand complex systems and a keenness to learn.

Responsibilities

• Lead the continuous improvement of the observability, performance, and reliability of our web applications (Next.js, JavaScript, Typescript, Node), Serverless Functions (Google Cloud Functions, Cloudflare). Deployed on PaaS Infrastructure (Vercel, Cloudflare).

• Promote and nurture a culture of quality across the product and engineering department, enabling teams in using SLO/SLAs to ensure they maintain a high quality of service delivery.

• Take ownership of our observability, monitoring, logging and reporting solutions to ensure they are easy to use and provide development teams with the information they need to understand service quality, resolve problems quickly, and get meaningful insights into application behaviour.

• Identify and implement ways in which automation can be used to speed up development, secure systems or improve the quality of the services we provide.

• As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.

• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required. Oak has a strong focus on collaboration and mentoring.

• Deputise for other members of the Platform team and take on other general responsibilities as required.

Knowledge, skills, and experience

• The ideal candidate would have strong professional experience leading the continuous improvement of event-driven architectures using Serverless technologies such as Google Cloud Run, AWS Lambda or Azure Serverless.

• Considerable experience in designing and implementing monitoring, observability and reporting solutions for complex cloud infrastructures within a major cloud provider (GCP, AWS, Azure). In production we’re using Datadog as our main monitoring platform.

• Confident in understanding and maintaining web application code and able to design and build small apps, preferably using JavaScript/TypeScript.

• Experience working with Cloud computing platforms and a familiarity with Infrastructure as Code tools. We’ve chosen Terraform as our Infrastructure as Code tool.

• Comfortable promoting and leading a spirit of collaboration with a range of technical and non-technical stakeholders.

  The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

  The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a short chat with one of our Engineering Managers.

We love giving feedback, so at the end of the application process, we'll share how well you performed.

We aim to begin interviews in January 2026.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, please submit your application promptly to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

About You:

· You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.

· You have a strong track record of developing, motivating, and supporting both staff and volunteers.

· You have the ability to manage a wide range of operations – including health and safety, policy compliance, quality, governance, contracts, and contractor oversight – to support service delivery across the Centre’s diverse functions.

·You are experienced in building and maintaining effective organisational systems.

·You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.

· You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgement are essential.

· You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.

 Key Responsibilities and accountabilities:                

· Be directly responsible for ensuring the effective and efficient day-to-day functioning of the centre including the management of the Brazelton Centre UK premises and IT, where applicable.

· Understand the legal and reporting obligations of the Brazelton Centre UK as a registered Charitable Incorporated Organisation (CIO) and be responsible for ensuring the Centre meets these obligations including for example filing of annual accounts.

· Work with the Board of Trustees, Director, fundraising colleagues and partner organisations to increase voluntary income to the Centre to fund and trial innovative new services and research opportunities in line with our strategy

·Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team. 

·Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function. 

·Manage HR systems ensuring all records are maintained accurately and comply with GDPR.

·Day to day line management of a number of the Brazelton Centre staff including the development of objectives, work plans and monitoring ongoing performance, the management of annual leave and sickness and absence monitoring.

·Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning. 

·Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives 

·Manage grievances and disciplinary actions in accordance with policy. 

·Lead on delivery of annual training plan and annual appraisal process. 

·Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment. 

·Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment

Support the planning and further development of the Brazelton Centre UK, working to continually extend the reach of our existing NBO and NBAS courses.

·Work with the Director and Board of Trustees, to develop and implement the Brazelton Centre UK’s long-term strategy, and be responsible for the development and delivery of the supporting business plan.

In line with our strategy, where relevant, support the Director to seek new projects, research and funding opportunities related to the aims of the Centre

Promote the activities of the Brazelton Centre UK in enabling the highest standards of service delivery

As required support the Director with engaging with the appropriate resources and media to promote and develop services offered by the Brazelton Centre UK.

 General

This job description describes the major responsibilities and accountabilities associated with the post of Operational Manager.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Operational Manager are excluded simply because they are not itemised.Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.

The Operational Manager is a key advocate for The Brazelton Centre and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation. 

Applicants must have the legal right to work in the UK and be able to provide evidence of this.

Candidates should also submit the names and contact details of at least two referees, one of whom must be their most recent employer. (We can include an optional third reference if preferred.)

The start date will be agreed upon with the successful candidate, but we are aiming for a start date of 1 March 2026.

Closing date for Application submission is 12th December 2025 and Interview date will be in person in Cambridge on the 15th January 2026. 

For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.

Wellbeing Manager (fixed term contract until 31.12.26 with potential to extend, subject to funding)

Location: Remote or hybrid – can be fully remote or hybrid with option to attend our head office in Redditch, Worcestershire

Employment Type: Part-time (between 14 and 17.5 hours per week). Some evening and weekend work required. Hours to be agreed with line manager.

Salary: £40k (pro rata)

About the Employer

Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Cavell is evolving their support offer to offer a Wellbeing Conversations service on a 12-month pilot aiming to help nursing and midwifery professionals to navigate feelings of stress, overwhelm or uncertainty.

The Role

We are looking for a compassionate, non-judgemental and empathetic individual who is experienced at supporting individuals in a Wellbeing role to co-deliver the Wellbeing Conversations Service. The successful candidate will use a blend of reflective listening, coaching-style questions, practical guidance and signposting to help nursing and midwifery professionals explore their stress, develop healthy coping mechanisms and empower them to address personal and work factors which are contributing to their stress.

This position operates as a job-share, and we are looking for someone to join the existing postholder in delivering the role.

Applicants should be comfortable working collaboratively and communicating effectively to provide seamless coverage and share responsibilities.

Key Responsibilities:

Service Delivery:

• Deliver Cavell’s Wellbeing Conversations service including conducting triage calls and delivering virtual Wellbeing sessions ensuring high-quality delivery, consistency, and responsiveness to demand.
• Ensure exceptional record keeping, ensuring that all relevant data protection and privacy legislation is adhered to.
• Undertake administrative duties to support the delivery of the service, including data entry.
• Have regular peer supervision with their job-share.

Collaboration:

• Work with the Support Team, wider staff, and external stakeholders to identify common themes, challenges, and emerging issues affecting the nursing and midwifery workforce.
• Engage with referral partners and the funder to maintain effective working relationships.
• Signpost individuals to other services and sources of support, including where the Cavell Wellbeing Conversations service may not be appropriate for their needs.
• Assist the Marketing and Communications team to create collateral, capture case studies and build content kits.

Insights and Evaluation:

• Share insights and learning from wellbeing conversations to help shape and strengthen Cavell’s broader support offer and inform service development.
• Co-lead on the evaluation of the Cavell Wellbeing Conversations service including building surveys, analysing data and creating reports. 
• Share knowledge and trends with other internal and external stakeholders. 

The Ideal Candidate:

We’re looking for someone who

• Has experience of working in a wellbeing support role.
• Has experience of giving emotional support and practical guidance to individuals who are stressed or overwhelmed.
• Has experience of using coaching-style questions to help people manage stress and develop healthy coping mechanisms.
• Has excellent communication skills (oral and written).
• Is fully competent with IT including Microsoft Office.
• Has effective organisation and time management skills.
• Has experience of optimising a CRM database to effectively capture and manage data.
• Has a sound understanding of the mental health support services provision nationally.
• Has an understanding or empathy for the pressures facing nursing and midwifery professionals.

Our ideal candidate will also:

• Have experience of working as a nursing or midwifery professional (desirable).
• Have a coaching qualification (desirable).
• Mental Health First Aid or similar qualification (desirable).

Benefits:

• A flexible, supportive working culture
• 30 days of annual leave (including bank holidays)
• Up to an 8% employer pension contribution
• Access to an employer assistance program
• Enhanced sick pay (after probation)
• Enhanced family leave policies

Application process:

• Please click on the 'Apply' button to download the full job pack
• Submit your CV and cover letter answering the below questions by 12pm on Thursday 11th December

• Why are you interested in the role?
• How do your skills, knowledge and experience make you a successful Wellbeing Manager for Cavell?
• Do you have a current notice period?

For candidates who are shortlisted for 1st interview stage, this interview will be held remotely w/c 15th December 2025 and will incorporate a role play task. There will also be the opportunity to ask the panel questions. There may be an informal chat via Teams after the first interview as part of the selection process.

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Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria

Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions

The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.

Are you ready to lead and inspire a team driving professional development across the education sector?
 
 
TPP Recruitment is supporting the workforce development body for the Further Education and Training sector to appoint a Regional Relationship Manager.
 
 
Salary: £50,500 per annum  
Employment type: Fixed term contract to July 2026
Hours: Full time, 35 hours per week
Working arrangements: Remote working with significant travel
Start date: ASAP, early January 2026 at the latest
 
 
About the Organisation
 
This organisation is the workforce development body for the Further Education and Training sector, working in partnership with others to deliver professional learning and development for teachers, trainers and leaders. Their mission is to improve education and training for learners aged 14 and over, supporting lifelong learning and social justice. The organisation is proud to foster a culture where everyone can thrive, guided by values and a commitment to sustainable practice.

About the Role
 
As Regional Relationship Manager, you’ll lead a team of Area Relationship and Development Leads, supporting their growth and ensuring a consistent, high-quality approach to provider engagement. You’ll manage key relationships, drive team performance, and play a pivotal role in shaping the organisation’s regional strategy.

Key Responsibilities
 

• Line manage a remote team of 3–5 Area Relationship and Development Leads, including recruitment, induction, and ongoing development
• Support and improve engagement with providers to achieve organisational priorities and KPIs
• Account manage a caseload of providers, focusing on existing business
• Facilitate Training Needs Analyses and provide sector intelligence to inform programme development
• Lead on Information, Advice and Guidance across the region, coordinating peer observations and reviews
• Deputise for the Regional Head of Engagement as required
• Lead regional and national projects, collaborating with colleagues and delivery partners
• Maintain accurate records using CRM systems
• Travel regionally and nationally as needed, with occasional overnight stays

 
 
Skills / Experience Required
 

• Significant experience in the education sector
• Proven people management and change management experience
• Ability to build strong stakeholder relationships and promote programme objectives
• Commercial awareness and ability to identify new business opportunities
• Excellent interpersonal, communication, and presentation skills
• Collaborative mindset and strong team working skills
• Solution-oriented, adaptable, and resilient
• Strong IT skills (Microsoft Office)
• Commitment to equity, diversity, and inclusion
• Willingness to use generative AI tools as part of daily workflow

 
 
Interview Process
 

• One stage, online interview
• Interviews from week commencing 8th December 2025

 
 
To Apply
 

• Bespoke cover letter (no more than 1 A4 page)
• CV

 
 
Deadline
 

• Applications are being reviewed on a rolling basis, so please apply ASAP to ensure yours is considered

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). We are working towards a brighter future for everyone with cystic fibrosis by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way. 

Our team of dedicated staff, volunteers, and Trustees work alongside people affected by cystic fibrosis to fund life-changing research, promote world-class clinical care, and provide information, advice and support and our work relies on the generous donations of our supporters. 

About the role

As Director of Finance and Resources and with an oversight of a £15m budget, we are looking for a strong, corporate business leader operating at a senior level to help take Cystic Fibrosis Trust forward on our exciting journey towards a life unlimited by cystic fibrosis and optimising our finance and resources to deliver maximum impact for people with cystic fibrosis.

You will lead and develop a high performing multidisciplinary team of Heads including Finance, IT, Facilities, People and Organisation Development, Strategy and Business Intelligence, Company Secretariat functions as well as work closely with the Senior Leadership Team, Board of Trustees and other internal and external stakeholders. Please note this is a UK based role.

Your key responsibilities will include:

• Financial leadership of the Trust’s financial management strategy and statutory reporting and audit processes as well as reporting to our Boards and Committees.
• Digital and information systems: Lead IT and Digital development and implementation strategies, including delivery of the new CRM replacement going live in 2026 (MS Dynamics).
• People and Organisation Development: Lead best practice in our people management strategies, policies and practices as well as championing diversity and inclusion and staff learning and development.
• Business planning: Support organisational business planning and strategy development working closely with the CEO, Board of Trustees and our other internal and external stakeholders including people with cystic fibrosis.
• Facilities: Ensure our working environment and facilities support the delivery of our objectives in a cost effective and supportive way.
• Compliance and Governance: Be Company Secretary, ensuring appropriate governance systems and controls are in place and for reporting to relevant statutory bodies.  Be responsible for our Data and ensuring compliance with GDPR, have oversight of Safeguarding and oversee complaints management and employment law compliance.

To be the right person for this role, the requirements you will need to meet include:

• To be a qualified accountant (CCAB recognised or equivalent) with minimum five years post‑qualification experience and ongoing CPD. 
• Successful experience in a business leadership role to operate at a Director/Board level and as a senior leadership team member. 
• Experience of developing effective short and long term business and financial strategies.
• Managing complex budgets, financial modelling and projections.
• Experience of directing, leading and developing multi-disciplinary teams.
• Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.
• In-depth and up to date knowledge of best practice financial management and reporting under the Charity SORP and charity governance practices.
• In-depth and up to date knowledge of best practice HR/people management, knowledge of employment law and Data Protection regulations.
• Strong understanding of IT systems management and development and the ability to champion the use of digital solutions.
• Understanding and commitment to diversity and inclusion and our charitable cause, mission and values.
• Highly numerate with strong analytical and problem-solving skills.
• Ability to travel for work and/or work occasional unsocial hours if required.

Please note that this role will require a satisfactory DBS check before joining us and we will arrange the DBS check for the successful candidate.

You will also need to have the Right to Work in the UK before joining us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.

If this sounds like the right role for you and if you think you would fit well within a passionate, friendly and high-performing and highly supportive team, please get in touch!

Closing date and interview date

Closing date for completed applications is midnight Monday 12 January 2026.

Interviews expected Wednesday 21 and Thursday 22 January 2026.

Please note we reserve the right to bring forward or extend the closing date if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.

No agencies please. 

How to apply:

For more details about the job and requirements, please visit our website or use the application button provided.

Our commitment to an inclusive workplace

Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities. 

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.

Benefits: Benefits include flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.

REF-225 504

Are you a compassionate Case Manager who thrives on making a real difference? Do you want a Case Manager role where your work genuinely changes lives every single day?

Work setting: Remote working with travel into London once a month.
Contract: 12–18-month maternity contract
Benefits: Flexible working • Ongoing training & development • Supportive team culture • Meaningful, purpose-led work

TPP Recruitment is proud to be recruiting for an experienced and empathetic Case Manager on behalf of a highly respected, long-established industry charity. This organisation has supported working people for over 100 years and is widely recognised for delivering high-impact wellbeing and welfare services across the UK.

This Case Manager position offers far more than a standard support role. You will play a central part in delivering personalised, life-changing support to individuals facing challenges such as mental health concerns, financial hardship, employment issues, housing instability, family pressures and access to welfare benefits.

In this rewarding Case Manager role, you will:

• Manage a varied caseload, developing tailored support plans that focus on long-term, sustainable solutions
• Use your empathy, listening skills and professional insight to support individuals in distress
• Regularly review client progress and adapt support as circumstances change
• Liaise with external agencies, service providers and specialist organisations
• Facilitate mental health and wellbeing training, including Mental Health First Aid
• Support the grants process to ensure practical outcomes for clients
• Maintain accurate, confidential records in line with data protection requirements
• Contribute to service development and continuous improvement
• Participate in rota-based helpline support and welfare meetings

What you’ll bring as a Case Manager

TPP Recruitment would be delighted to hear from you if you have:

• Experience working in a mental health or social care support role
• Strong empathy, resilience and emotional intelligence
• The ability to organise, prioritise and work under pressure
• Confident IT skills including Word, Outlook and online systems
• A flexible, solutions-focused mindset
• A genuine desire to build a long-term career within the charity sector

Experience in crisis support, case management databases, training delivery and Mental Health First Aid is highly desirable.

Why apply ?

You’ll be joining a charity with a powerful mission, strong values and a genuinely supportive culture. Staff are invested in, developed and encouraged to grow. This Case Manager role offers the opportunity to build a meaningful career where your work will have visible impact every single day.

Inclusion & Diversity

TPP Recruitment and our client are proud to be equal opportunity employers. We welcome applications from candidates of all backgrounds and identities and are committed to creating inclusive, diverse workplaces. Reasonable adjustments are available throughout the recruitment process.

How to apply
To apply for this Case Manager vacancy, please submit your CV to [email protected]  

If you are an experienced Case Manager ready to take the next meaningful step in your career, do not delay in applying – TPP Recruitment is reviewing applications as they are received.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Surrey or Hapshire area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

High Value Officer
Home based, remote working 
£28,000 pa plus excellent benefits
35 hours per week

The High Value Officer for our Fundraising team will focus and lead on supporting the Trusts and Major Donor teams with postal and electronic mailings; keeping the CRM up to date; supporting the Prospects Research Manager with initial research, identifying new opportunities and sources of funding; streamlining administrative systems and processes; creating purchase orders and invoices; supporting the Major Donor Manager with administration of the Mid Value pool.

This is a great junior role, offering opportunities in several High Value fundraising teams. You will get to use your administrative skills across a range of activities and also develop your research skills when looking at prospects and supporting the Corporate team in their due diligence work.

You will: 

1. With support from the MD Manager, lead on the day-to-day running of our Mid Value programme including administration and delivery of a calendar of activity

2. Support the team with various CRM system processes, and ensure records are accurately updated

3. Support the Prospect Research Manager to identify new opportunities and sources of funding

4. Streamline and manage electronic folders

5. Create purchase orders and invoices

6. Support the Trust and Major Donor teams with mailings (postal and electronic)

7. Carry out day-to-day Corporate Partnership activities and monitor incoming requests.

You will have good organisation and administrative skills. Having good time managements skills and being able to manage multiple tasks simultaneously will be key to making a success of this role. You will also have excellent IT skills, ideally with experience of using a CRM (we use Microsoft Dynamics).

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 1 January 2026
Interviews: w/c 12 January 2026