Jobs for the Housing and Homelessness sector in berkshire or windsor
Salary: £31,133.37 (plus £5023.71 of London weighting if applicable)
Location: Flexible with home working option, regular travel to London is also required
Contract: Permanent
Hours: Full time 37.5 hours
Closing date: 27th May 2025 at 11:30pm
Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing channels? Then join Shelter as Direct Marketing Executive – Supporter Retention and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.
About the role
This pivotal role will see you help deliver the Individual Giving (IG) and Retention strategies, working collaboratively with colleagues across teams in IG to increase lifetime value of cash, regular giving and lottery supporters.
You’ll work with the Senior Direct Marketing Manager to lead on the delivery and development of direct marketing campaigns to engage a range of supporters, from those who have just started giving, to others who have a lifelong relationship with Shelter and the cause, stewarding them across their supporter journey with Shelter.
You’ll have the opportunity to work in a matrix way, across multiple products, and on projects that push forward not only the team strategy, but the organisation’s strategy.
You will give supporters control of how they give, when we contact them and the content that will mean most to them. Helping build multi-channel, integrated and inspiring campaigns which build strong supporter relationships and long-term loyalty to Shelter. And, along the way, you’ll get to work with new products and propositions to retain supporters in innovative ways and build strong relationships with colleagues, agencies and suppliers alike.
About you
Passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital channels such as direct mail, SMS, telemarketing and email. You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. Managing and influencing stakeholders to deliver results comes naturally to you too. What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions. You’ll have a keen interest in, or willingness to learn about, product management and development.
You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation.
That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
*Please note - interviews for this role will be held on Thursday 5th and Friday 6th June
Job specification
Team: Fundraising
Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. Required to be in the office at least 2 days per week, including Wednesdays (all-staff office day)
Duration: Permanent (with six months’ probation)
Reporting to: Senior Fundraising Manager
Hours of work: 35 hours per week, Monday to Friday
Salary: £29,060 - £32,700 depending on experience
Overview of the role
As the Fundraising Officer, you will play a key role in delivering a range of fundraising appeals and our individual and regular giving programmes. This position also provides plenty of variety and the opportunity to support and develop skills across several income streams. The Fundraising Officer will work collaboratively with the Fundraising and Communications teams and closely with the Senior Fundraising Managers.
What you will do as part of our team
Fundraising activities
Individual Giving
· Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships
· Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship
· Maximise engagement and retention of individual supporters (giving at a lower to mid level) by prompt thanking, excellent stewardship and building effective donor journeys
Fundraising Appeals
· Manage Glass Door’s direct marketing appeals including our flagship annual Christmas appeal – taking the lead on the direct mail and email campaign
· Lead on content development, and implementation of donor segmentation based on giving history, preferences, and engagement levels
· Work closely with the Communications Team to deliver a robust communication plan – actively taking part in the case studies, content creation and digital campaign plans (social media and website)
· Create and implement a follow-up communication plan to thank donors and provide updates on the impact of their contributions
· Undertake evaluations of each appeal’s performance metrics and donor responses to refine future appeals
Fundraising support
· Monitor the Fundraising inbox and respond promptly to ad-hoc queries from individual donors or prospects
· Support the Senior Fundraising Managers with research into current and prospective donors, and compile information to support funding applications and reports
· Thank and steward in-memoriam gifts
· Support the wider team at events e.g. Sleep Out, Christmas Carols and other supporter events
· Opportunity in due course to work towards managing a small portfolio of trusts, foundations and other grant-making bodies which would involve drafting applications and meeting reporting requirements (depending on interest and aptitude)
Fundraising Administration
· Create and update donor records as required on Access Charity CRM database , ensuring relevant records are kept up to date, accurate and consistent at all times.
· Work with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in the CRM database, banking cash, setting up Direct Debits and acknowledging/thanking donors via email or post.
· Ensure all fundraising activity is compliant with relevant charity and statutory legislation, and the Fundraising Code of Practice
Person specification
Essential
Knowledge and Experience
· Demonstrable experience in a fundraising role
· Understanding and experience of developing and stewarding supporter relationships
· Experience of project management
· Experience of using a fundraising database to segment and select data, produce reports and analyse information
· Experience of copywriting to produce fundraising letters and other materials
Skills and aptitudes
· Strong research, analysis and numeracy skills
· Excellent attention to detail, taking pride in work at all times
· Excellent verbal and written communication skills with a professional telephone manner and the ability to adapt style appropriately
· Ability to work under pressure, manage time effectively and prioritise a varied workload
· Strong interpersonal skills and the ability to build relationships with a wide range of people from a variety of different backgrounds
· Competent IT skills in standard Microsoft packages (Word, Excel, PowerPoint and Outlook) and CRM/supporter databases
Personal attributes
· A confident self-starter with a positive approach who takes the initiative to get things done
· Highly organised with an ability to prioritise and work independently through a calendar of deadlines and goals
· Able to work collaboratively within a team, as well as with different colleagues from across an organisation
· Being compassionate, insightful and sympathetic to the challenges faced by people experiencing homelessness with a passion to help improve their lives
· Willingness to work flexible hours occasionally, for example at evenings and weekends
Desirable
· Experience of project managing direct marketing activities and campaigns.
· Experience of working with Mailchimp and Access Charity CRM
· An interest in developing skills and securing income from trusts and foundations
The client requests no contact from agencies or media sales.
Charity People are thrilled to be working in partnership with the brilliant New Horizon Youth Centre as they search for Head of Fundraising and Development (maternity cover)
to lead their passionate and successful fundraising team for a 12 month contract.
"London is a fantastic city to call home, but a central truth remains in the capital. Every year thousands of young people find themselves unhoused, unsupported and unsafe.
That's why New Horizon Youth Centre exists.
Founded in 1967 by Lord Longford to address the needs of young people who were homeless and misusing drugs in the West End of London, today New Horizon Youth Centre continues to be a vital support network for 16-24-year-olds with nowhere else to go.
Through the services we provide at our day centre, via outreach and remotely, our multidisciplinary team of over 60 staff support thousands of young people experiencing homelessness in London to find safety, improve their wellbeing, develop skills for life and ultimately find somewhere that they can call home."
Job Title: Head of Fundraising and Development (Maternity Cover, 12 months)
Salary: £46,800 - £52,000
Responsible for: Grants Manager, Corporate Partnerships Manager, Grants Officer, Individual Giving Officer, Fundraising Assistant
Job Type: Full-time/Part-time/Job Share
Benefits:
- 30 days annual leave per year (pro rata), plus bank holidays and some additional time off over Christmas
- Employer contribution of 6% to a group personal pension scheme
- Enhanced Employee Assistance Programme, including 24-hour helpline, access to counselling, contributions towards medical expenses, discounted gym memberships, high street vouchers and more
- Clinical Supervision and Reflective Practice
- Staff Loan Policy, including Cycle to Work scheme
- Generous Training budget and a Diversity Leadership Programme
- Regular Staff Away Days and teambuilding activities
About the role
The Head of Fundraising and Development role is pivotal within the New Horizon Leadership Team, responsible for driving forward fundraising efforts and managing a small, dedicated team. This role involves developing and delivering a sustainable income strategy, ensuring high-quality stewardship for our donors, and contributing to the overall success of New Horizon Youth Centre.
Key Responsibilities:
- Strategy and Planning: Develop and implement a sustainable income strategy across all fundraising streams. Collaborate with the Operations Director and Heads of Services to create compelling funding proposals.
- Income Generation: Achieve annual income targets and build a pipeline for future sustainable income. Oversee the submission of high-quality funding applications and manage fundraising activities with corporates, individuals, and events.
- Stewardship and Relationship Management: Provide excellent stewardship to donors, manage key fundraising relationships, and ensure effective fundraising systems and processes.
- Team Leadership: Support and lead the fundraising team, providing clear objectives, supervision, and development opportunities. Foster a culture of continuous learning and collaboration.
- General Duties: Uphold the values of New Horizon Youth Centre, follow organisational policies and procedures, and contribute to the Leadership Team's success.
About you
You will be passionate about the work and mission of New Horizon, and combine this with some previous experience of fundraising across multiple income streams. You will bring:
- Proven experience in meeting financial targets within a fundraising or sales environment, ideally across multiple disciplines.
- Successful track record in building relationships with foundations, corporate partners, and high net worth individuals, securing six-figure gifts.
- Strong understanding of and commitment to equity, diversity, and inclusion.
- Excellent written and presentation skills, with the ability to communicate complex arguments effectively.
- Demonstrated ability to lead and motivate a fundraising team and volunteers.
- Passionate commitment to our mission and values.
If this maternity cover role sounds like you perfect next move, then do get in touch with to request a full job pack and to discuss the role in more detail.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Team Leader Social Care
A growing charity are seeking a dedicated and experienced Team Leader (Social Care) to oversee supported accommodation services, ensuring high-quality care and operational excellence.
Position: Team Leader (Social Care)
Location: South West London
Salary: £24,400 per annum (FTE: £30,500, inclusive of London Weighting)
Hours: Part Time – 30 hours per week with option to take on 1 x keyworker shift at £13.85/hour
Contract: Permanent
Closing Date: Sunday 1st June 2025
The Role
This is a part-time permanent opportunity, working 30 hours per week on a rota basis across Monday to Sunday, including evenings, weekends, and bank holidays.
We are seeking a passionate and experienced Team Leader to join our new supported living service in the London Borough of Sutton. You will work closely with your team to provide support for adults with enduring mental ill health and complex needs.
In this key role, you will also act as Deputy to the Service Manager, leading on care quality, compliance, team performance, and service delivery. You will support your team through trauma-informed approaches and take a hands-on role in delivering support sessions. Additional hours as a Support Worker are available at £13.85/hour.
This role is not remote – we are looking for someone who can be present on site to lead by example and support their team in person.
About You
To be successful in the role of Team Leader, you will need:
- A Level 3 qualification in Health & Social Care or related subject
- Proven experience of leading a team and managing performance
- Experience delivering support services to vulnerable adults, including conducting needs and risk assessments
- A strong background in working with adults with comorbidities such as mental illness, autism, Asperger’s, and substance misuse
- Excellent verbal and written communication skills, including the ability to produce reports
We also highly value lived experience of mental ill health and welcome applications from individuals who bring this insight to their professional practice.
About the Organisation:
As an established charity which provides high quality accommodation and support for adults living with enduring mental health conditions and complex needs. Our purpose is to help people on their journey to mental wellness, purpose, and independence. Supported housing provides crucial help to some of the most vulnerable people in our country. It can have an enormous positive impact on an individual’s quality of life: from their physical and mental health to their engagement with the community.
Other roles you may have experience of could be Residential Team Leader, Residential Manager, Housing Services Manager, Care Services Manager, Supported Living Team Leader, Supported Housing Manager, Care Services Team Leader, Senior Support Worker, Social Care Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Regional Housing Manager
Area of operation: Resident Services
Salary: £48,146 per annum
Hours: 37.5 hours per week
Responsible to: Resident Services Director
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Hybrid contract. The role covers a patch of properties predominantly across Essex and Cambridgeshire, with time spent on site, working from home and requirements for occasional travel to English Rural’s offices in Surrey as necessary.
Essential Car User Allowance: This role is eligible for English Rural’s essential car user scheme (£5,200 per annum)
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,500 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes.
About the role:
This is an exciting opportunity to deliver regional housing management services across Essex, Cambridge and surrounding areas. Working under the leadership of the Resident Services Director and collaboratively with housing, repairs and allocations colleagues, the role will be expected to inform and deliver agreed business strategy. Building relationships with residents and external partners is essential, as we continue to achieve an effective housing management service.
About you:
To succeed in this role, you will have a proven track record working in housing management. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Experience in arrears collection, tenancy management and delivering customer satisfaction are essential. The right candidate will have sufficient housing expertise both through formal CIH qualifications and direct experience. English Rural is looking to invest in and develop the right candidate to grow with our business.
Closing Date: Mid-day on Thursday 5th June 2025
Interview Date: Wednesday 11th June 2025 (interviews to be held in our Essex office)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.
We have an amazing opportunity to join the Community Foundation as Social Value Specialist on a permanent basis. You'll be based in one of our offices across SNG's operating area, ideally Wembley as there will be a big focus on working with our London and Hertford based suppliers and community partners. You'll combine both home and office working to ensure a positive work/life balance. This role involves travel to other offices and events which will require some flexibility and ideally access to a car.
The Role
The Social Value Specialist will support SNG to embed impact measurement and social value into teams across the organisation, providing a central, efficient point of contact that leads on developing systems, processes and continuous service improvement.
You will engage with supply chain partners to ensure the delivery of social value in contracts and enable seamless customer service using digital platforms and relationships with community partners.
Connect with team members across the organisation to deliver impact reports and support in creating our annual ESG report.
The Social Value Specialist will report to the Social Value Manager.
Key Responsibilities
- Design, plan and implement a community investment evaluation and monitoring framework, in direct alignment with the community foundation strategy and strategy and the corporate plan
- Work collaboratively across the multi-disciplinary community investment directorate and with other internal teams in the customer directorate across localities to embed a framework for social impact and outcomes recording
- Support the Social Value Manager to provide regular social impact and environmental social, governance (ESG) reporting to the communities' leadership team and to senior management and board when required
- Develop and implement monitoring and evaluation methods and processes for Community Foundation projects and roll out good practice to colleagues and external partners so we can effectively demonstrate our Social Impact
- Lead and support internal teams and external partners in the upload of data such as KPIs onto impact measurement platform for the business, ensuring that information is accurate and easily accessible when required
- Demonstrate strong project management skills to lead and oversee project teams across SNG and with external partners that will bring in external funding
- Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies as required by the Head of Service and managers
- Work closely with the communications team to enable a coordinated communications approach that raises the profile of SNG's work in communities
- Prepare and present written, financial and statistical reports to internal and external bodies as required and ensure funders requirements are met
- Demonstrate everyone safe and well everywhere, every day by making health and safety a primary consideration in your decision making
What we need from you
A good understanding of HACT's Wellbeing Valuation and Social Value Insight would be an advantage, but this is not essential. It would be great if you have some knowledge or experience of working in communities, supply chains and or, monitoring and evaluation.
- Good communication and interpersonal skills
- Excellent organisation and customer service
- Proactive and proven Stakeholder management skills with colleagues and external partners
- Knowledge of monitoring and evaluation methods and techniques, including Theory of Change and Logic Models
- Ability to validate and impact assess, to escalate data issues as required
- Ability to inspire and activate, fostering great partnerships with suppliers to ensure social value is secured and delivered through our supply chain
- An understanding of social value in relation to the construction industry
- Storytelling skills to share social value activity and support others in understanding the impact of the Community Foundation
What you'll receive from us
We have some fantastic benefits at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Private medical insurance, dental insurance & critical illness cover
- Wide range of training courses available to support your career development
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Maintenance Operative
We are looking for an experienced Multi Trader to work as part of a team to assist in provide an effective repair and basic handyperson service to all of our properties and schemes.
Hours 40 Hours per week (3-month contract with possibility of extension)
Salary: £34,067 per annum
Who were looking for:
A self - motivated and energetic individual who has maintenance experience. A new van will be provided so must be determined and organized and have a full UK driving Licence.
How to apply
Please send your CV by 22nd April 2025 via email.
Interview date: 29th April 2025 (you will be notified by 5pm on the 23rd April if you are successful for interview)
It is required for this post that the successful candidate will have to complete an enhanced DBS disclosure check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working with Emmaus Hampshire, a vibrant and thriving social enterprise community and registered Charity, who are now seeking a Support Manager to contribute to the smooth operation of the social enterprise, and importantly to play a pivotal role in the lives of 8-9 Companions. The Support Manager will act as their account manager and advocate, focusing on their welfare and progress toward independent living, including assisting them with personal budgeting and money management, offering personalised support, coaching, counselling, and guidance.
Emmaus provide accommodation and meaningful employment for ex-homeless people, employed in their recycled furniture retail store, warehouse, workshop and community kitchen. The income our Companions generate through these activities funds the community.
As a Support Manager, you will be someone who thrives in a dynamic environment. You will demonstrate a belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential.
You will:
- Have effective leadership qualities from your experience in supervising people, tasks, and timelines in a service-related background such as catering, retail or customer service.
- Demonstrate strong planning and delegation skills, with the ability to manage operational controls and ensure efficient service delivery.
- Be proactive with a supportive approach to coaching team members, helping them grow and succeed in their roles.
- Have an in-depth understanding of homelessness and social exclusion, and a commitment to addressing the challenges faced by vulnerable individuals.
- Solid grounding in social care management, including safeguarding practices, professional boundaries, and person-centred support.
If you are flexible, resilient, and adaptable, with an empathetic approach and a genuine desire to empower others and contribute to a greater cause, we encourage you to apply.
Please note that there will a requirement for DBS.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Hours: Full time, Sunday - Thursday
Closing date: 6th June 2025
Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with a lovely charity client who are looking for an Interim Acquisition Lead to join their team on a part time basis (3 days per week) for an initial 3 month contract.
This is a key role leading supporter acquisition for a well-known charity. The post-holder will be responsible for developing and delivering strategies to bring in new donors and grow income.
Key Responsibilities:
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Develop and deliver the charity's supporter acquisition strategy.
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Manage a large budget
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Oversee and deliver high-performing acquisition campaigns across various channels (DRTV, Digital, OOH, inserts, press, direct mail, and direct dialogue).
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Develop and enhance acquisition propositions and donor products.
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Manage relationships with external agencies.
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Lead and develop the Acquisition team.
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Ensure all acquisition activity is underpinned by robust analysis and insight.
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Ensure all acquisition activity adheres to best practice and regulatory standards.
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Foster a collaborative working culture across the fundraising and communications directorates.
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Stay up to date with emerging trends and innovations in the charity sector.
Person Specifications:
Essential:
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Extensive experience in Individual Giving acquisition at a senior level, managing multi-million-pound investment budgets.
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Proven expertise in multi-channel direct response fundraising, including DRTV, digital, direct mail, and direct dialogue.
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Strong financial acumen, with experience in budget management, forecasting, and investment decision-making.
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Demonstrated ability to lead and develop high-performing teams.
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Exceptional relationship management skills, with experience managing external agencies and key stakeholders.
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Data-driven approach with a strong understanding of fundraising performance metrics, analytics, and insight-led decision-making.
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Experience working cross-functionally with retention, stewardship, and legacy teams to align acquisition with long-term donor value.
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A demonstrable passion for fundraising.
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Significant experience in at least two of the three following areas – F2F (or D2D), Telemarketing, digital, TV & other media.
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Able to create and implement strategic plans.
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Experience of successfully managing staff, particularly Direct Marketing professionals or face to face programme managers.
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Ability to inspire innovation and creativity within a team.
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Knowledge and understanding of GDPR and requirements of the fundraising regulator code of practice.
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Experience of sourcing, contracting and managing a range of agency partners.
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Excellent numerical skills with the ability to understand financial information and manage budgets.
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Excellent communication skills with a capacity to present discuss and explain issues in a clear and persuasive manner.
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Substantial experience of managing large scale media campaigns – DRTV, press, inserts, digital.
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Experience of commissioning and approving creative work across a range of channels.
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Experience of managing substantial budgets.
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Understanding of and commitment to the aims and objectives of the organisation.
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Commitment to equal opportunities.
What’s on Offer:
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£200 - £300 per day
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Part-time opportunity (3 days per week)
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A flexible working set up, remote with occasional travel to London (1 day per week in office)
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A 3-month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Spires was established as a response to homelessness in the late 1980s. Initially providing a hot meal, clothing, and advice to those who came for help, Spires has developed into an organization that provides a range of services, including day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working.
Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation, reducing the risks they face, and increasing their choices. We assess need, create support plans, and provide ongoing key work to empower people to improve their circumstances.
Purpose of Role:
• Support the effective delivery of Spires services across the range of activities provided,
• Provide casework, support planning, and key working sessions for Spires’ clients.
• Assess and respond to client needs, ensuring high-quality, person-centred support.
Position in Organisation:
Part of the Spires Support Team, reporting to the Head of Clients Services. This is a new position and will work across all of Spires’ services.
Working Contacts:
• Internal: Collaboration with staff and volunteers, particularly the head of client Services, Service Coordinators, and other support workers.
• External: Direct engagement with vulnerable individuals and coordination with partner agencies as part of a multi-agency approach.
Key Duties and Responsibilities:
• Ensure smooth and safe running of drop-in sessions in collaboration with staff and volunteers.
• Welcome and assess new clients, providing appropriate support and referrals.
• Maintain a psychologically informed environment and manage challenging behaviours effectively.
• Supervise and support volunteers.
Outreach and Support Work:
• Engage with individuals in various settings to connect them with relevant services.
• Conduct needs assessments, crisis interventions, and ongoing support planning.
• Assist clients in achieving support plan goals, including attending appointments.
• Work with partner agencies to coordinate multi-agency support.
Information Management:
• Maintain accurate, GDPR-compliant client records and case notes.
• Report safeguarding concerns and contribute to service improvements.
• Keep up to date with sector developments and best practices.
General Duties:
• Adhere to Spires’ policies and contribute to organisational development.
• Engage in personal development and team collaboration.
• Undertake other duties as required, including session cover.
Person Specification:
Essential Experience:
• Supporting people experiencing or at risk of homelessness.
• Working with vulnerable adults with complex needs.
• Managing a caseload within a support setting.
• Maintaining professional boundaries while managing challenging behaviour.
• Liaising with service providers to improve client access to support.
Desirable Experience:
• Working with volunteers.
• Supporting individuals engaged in high-risk activities.
Essential Knowledge:
• Understanding issues faced by vulnerable individuals, including those in high-risk activities.
• Trauma-informed practice and safeguarding principles.
• Confidentiality, data protection, and social care services.
Desirable Knowledge:
• NVQ2/3 or equivalent in a relevant field.
• Understanding of health promotion and sexual health.
• Current UK Driver Licence
Essential Skills and Qualities:
• Flexibility to work varied hours, including evenings.
• Strong communication and IT skills.
• Ability to work under pressure, manage time effectively, and work independently.
• Commitment to inclusivity and equality.
Summary of Terms and Conditions:
• Location: Based at Spires’ Offices, 5 Stockwell Mews, SW9 9GX
• Probation: Six-month probation period.
• Notice: One week’s notice during probation, four weeks thereafter.
• Annual Leave: 35 days pro rata (including bank holidays and three closure days over Christmas).
• Pension: Employer contribution of 5%, employee contribution of 3%.
• Other Benefits: Life and income protection insurance for eligible employees.
• Expenses: Travel expenses reimbursed as per policy.
• Safeguarding: Adherence to Spires’ safeguarding policy; subject to a DBS check.
this is rolling recruitment and we will be actively interviewing throughout the recruitment process.
Please send a CV and covering letter which makes reference to the Job Description.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
JRF works to speed up and support the transition to a more equitable and just future, free from poverty, in which people and planet can flourish. We are a UK-wide foundation, with a focus on all four nations.
From 2025, we are embarking on an exciting new strategy aimed at securing bold, stretching policy goals across six key areas: housing, energy/climate, social security, communities & place, work and families & care.
We are looking for two talented, energetic and passionate campaigners to lead our influencing work in support of these goals, playing an instrumental role in JRF’s success.
About the role
Our Senior Campaigns and Public Affairs Managers play three important roles. Firstly, they collaborate closely with their equivalents in our policy and analytical teams to ensure that our major policy ideas are designed from the outset to attract the highest possible levels of public and political support.
Second, they are responsible for identifying the best fit influencing strategies and tactics (ranging from insider approaches to more overt campaigning) for securing tangible progress towards these policy objectives and developing powerful narratives to build support from key stakeholders.
Thirdly, they are responsible for securing (on an ongoing basis) the resources the strategies need, mobilising colleagues, partner organisations and external contractors to put them into effect, growing a powerful network of influential external supporters and ensuring that plans respond effectively to the ever-evolving external context.
About you
As our Senior Campaigns & Public Affairs Manager, we’d like you to have an in-depth understanding of the ways in which UK public policies are formed and reformed, of the challenges associated with delivering policy in the real world and of how civil society organisations like JRF can successfully influence policy change.
You will have an understanding of the structural nature of poverty and how policy may alleviate structural harms and substantial experience of working at progressively senior levels at the intersection of policy development, politics and strategic communications/ campaigns.
You’ll have substantial experience of working in multidisciplinary teams using a range of insider and outsider tactics and compelling examples of developing and implementing influencing strategies that have demonstrably affected the climate of opinion around an issue and ideally, achieved concrete change.
With a proven track record of successfully building relationships with decision makers and influencing their thinking, you’ll have clear examples of writing effectively for a wide range of audiences and of commissioning, understanding and using public attitudinal insights to inform your influencing strategies and/or narrative development.
How to apply
If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.
Please submit your CV and supporting information via our online application platform.
The closing date for applications is 29th May 2025.
Interviews will take place week commencing 16th June 2025.
Additional Information
Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.
We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.
We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.
At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.
The client requests no contact from agencies or media sales.
Harris Hill are partnering with a respected housing provider to recruit a skilled Surveyor to help maintain and improve housing stock. You’ll manage major repairs, cyclical programmes, damp & mould cases, disrepair issues, and void inspections—ensuring safe, compliant, and high-quality homes for residents.
Key Responsibilities:
- Deliver planned/cyclical works and inspect quality
- Investigate and manage damp, mould, and disrepair cases
- Maintain accurate stock condition data
- Liaise with contractors for efficient, value-for-money delivery
- Ensure full compliance with safety and housing regulations
You’ll Need:
? Proven experience in surveying or property maintenance
? Strong knowledge of damp/disrepair management
? Great IT, communication, and organisational skills
? A full driving licence and access to a vehicle
? (Desirable) RICS/CIOB qualification and social housing experience
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are excited to be working with a values-driven housing provider to recruit a passionate and proactive Tenancy Services Officer to deliver high-quality tenancy management services across approximately 200 homes in Bromley and SE London.
This role is all about building strong relationships with residents, supporting them to sustain their tenancies, and ensuring communities thrive. You'll manage a wide range of housing issues including lettings, income recovery, ASB, and estate inspections—working closely with local authority partners and internal teams.
Location: Offices in Penge & Bexley
Key responsibilities:
- Deliver a responsive, face-to-face housing service
- Support residents with complex needs, focusing on tenancy sustainment
- Manage voids, lettings, arrears, and ASB cases
- Conduct tenancy audits and property visits
- Encourage resident involvement and service improvement
What we’re looking for:
- Experience in housing management or a similar frontline role
- A confident, people-focused communicator who can manage complex issues with empathy and professionalism
- Strong IT and organisational skills
- A full UK driving licence and access to a vehicle
In return, you'll join an organisation that values integrity, ambition, kindness, respect, and collaboration—putting residents at the heart of everything they do.
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Charity People is delighted to have partnered with The Passage to find a brilliant new Challenge Events Manager to join their ambitious, successful and creative team.
The Passage are an incredible London charity providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home.
In 2023-24, they supported over 2000 people experiencing or at risk of homelessness and prevented nearly 900 people from becoming homeless through a variety of services.
This permanent role is based in Westminster, London and comes with a salary of £40,148 (inclusive of London weighting). They have an excellent benefits package including: 34 days holiday (incl Bank Holidays); subsidised gym membership; employee assistance programme; dedicated Equality Diversity and Inclusion Working Group; and enhanced maternity, paternity and shared parental and adoption policy.
About the Role
We're looking for a passionate and experienced Challenge Events Manager to lead and grow our challenge events programme at The Passage. This new role offers a unique opportunity to shape a new events strategy, inspire supporters, and drive sustainable income. You'll manage third-party and bespoke events, build supporter journeys, and create engaging content to foster community and loyalty. Working closely with the wider team, you'll bring fresh ideas, test new concepts, and deliver high-quality events that raise both funds and our profile.
Role and Responsibilities:
The successful candidate will be joining at an incredibly exciting time at The Passage, with challenge events having grown in profile and prominence over the past 12-18 months - with an incredible 50 people signed up for the Hackney Half this year, it is the start of something exciting for the fundraising team.
The postholder will:
- Lead the delivery and development of The Passage's Challenge Events strategy, expanding the portfolio and growing net income.
- Research, test, and implement new events to diversify fundraising opportunities and attract new supporters.
- Provide tailored stewardship to individuals and groups, enhancing supporter journeys and retention.
- Collaborate with internal teams to drive corporate participation, deliver compelling marketing campaigns, and support volunteer-led fundraising.
- Oversee third-party relationships, ensure value for money, and manage event safety through robust risk assessments
- Produce and manage the Challenge Events income and expenditure annual plan and budget.
About You:
You will bring passion, ambition and energy about the work of The Passage combined with the essential skills to build and deliver a brilliant calendar of challenge events. This will include:
- Proven track record and knowledge in delivering third-party and bespoke challenge events, including participant recruitment and supporter stewardship.
- Experience in recruiting engaged and passionate fundraisers/participants and building long-term relationships through excellent supporter engagement.
- Skilled in planning and executing mass participation and third-party events, often in collaboration with external agencies.
- Strong ability to use data, insight, and market trends to inform strategy and identify growth opportunities.
- Demonstrated success in setting budgets, achieving income targets, and driving portfolio growth.
- Familiarity with CRM systems like Salesforce and experience working within the charity sector.
If this Challenge Events Manager role motivates and inspires you, please contact Kevin at Charity People who can tell you more and how to apply. We'd love to help you get your next role.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Finance Assistant
This is an exciting opportunity for a Finance Assistant to join a national charity, where you will have exposure to a range of areas within the Finance Team.
Position: Finance Assistant
Location: Hybrid – London or Manchester or North East (2 days in office, 2 days remote)
Contract: Permanent
Hours: Part-time, 4 days a week (30 hours )
Salary: North East - £21,245.95 PA, North West - £23,645.95 PA, London £24,045.95 PA
Closing Date: 25th May 2025
Interviews: week commencing from 2nd of June, 2025
About the Role
As a Finance Assistant, you will be responsible for setting up and updating all property and resident accounts on the rental ledger system and for ensuring that rental income in correctly reflected on both the rent and finance systems on a timely basis.
You will work closely with project staff and housing benefit departments regarding rental income queries and ensure that rental income is received in accordance with the charity’s internal financial controls and all legal regulatory requirements are complied with. The role will involve some sales ledger work, under the supervision of the Rental Income Business Partner.
Some Key responsibilities include:
• Rental Ledger and rental collection
• Responsible for reviewing the rental income bank account and accurately reflecting all receipts onto the rental income system
• Identify any overpayments and request the necessary refunds
• Produce and send out monthly rent arrears and voids
• Process monthly rent write-offs
• Reconcile and close monthly accounts
• Raise rental income sales invoices and follow up on late payments
About You
You’ll be a highly organised individual, with excellent interpersonal skills. You will be comfortable working independently and communicating effectively with colleagues across the organisation.
Essential skills and experience:
• Good knowledge of rental income accounting and processes e.g. Housing Benefits
• Experience of rental income accounting systems, preferably including Omni
• Good Excel skills and well as other Microsoft packages.
• Ability to manage time effectively and meet deadlines.
• Excellent attention to detail and a commitment to accuracy.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Commitment to continued professional development with internal mentoring.
• Flexible working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 26 days annual leave rising to 30 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Financial wellbeing offering interest free loans and advances
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Cycle to Work scheme and interest-free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• International Accident Cover – accidental death, permanent disability
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Payroll, Administrator, Finance Admin, Finance Administration, Finance Administrator, Finance Assistant, Financial Assistant, Finance Officer, Accounts Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.