Jobs in berkshire
The Complaints and compliance team are looking for an enthusiastic Senior complaints and compliance lead who has experience of managing complex complaints and an understanding of safer recruitment in the charity youth sector. This role involves working with a range of stakeholders and the ability to be able to analyse and solve problems is an essential skill. You will need to have an understanding of legislation and best practice for safe recruitment, experience of developing or improving policy and procedure and the ability to present and train others.
This is a fantastic opportunity to join a fun loving, positive and supportive team who do their best to handle complaints and compliance cases as sensitively and empathetically as possible. You will report to the Complaints and Compliance manager and will manage other members of the team so the ability to build relationships and motivate others is important. If you are someone who enjoys a challenge, is able to prioritise a varied and demanding workload and is able to communicate effectively then we would love to hear from you.
About Us
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. Together, we are creating a future where every child has the chance to achieve their ambitions.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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Summary
Are you a creative communicator with an eye for detail and a passion for storytelling?
At Harris Federation, our mission is simple: to close the educational gap between young people from disadvantaged backgrounds and their peers. We see Harris Federation as a system disrupter – whose purpose is to make life fairer for children in and around London. Our focus is to take on the most challenging schools and turn them into exceptional places of learning where everyone – staff and students – thrives.
As our Digital Marketing Lead for Talent Acquisition and Development, you can help shape our talent attraction strategy through highly engaging storytelling, content, blogs and recruitment marketing campaigns that bring to life our Employer Value Proposition and showcase our purpose.
You will be a vital driver of our talent strategy and employee advocacy, taking ownership for creative writing, content creation and the delivery of high-impact recruitment campaign across early career and experienced hires in Teaching, Leadership and Central Corporate Services. In this role, you will be instrumental in identifying, attracting, and nurturing the next generation of talent.
Through your efforts, you will ensure that every candidate enjoys a seamless and engaging recruitment journey—from first touchpoint through to onboarding—reflecting our commitment to equity, excellence and collaboration.
This is a fantastic opportunity to join a highly mission driven education charity and immerse yourself in a very purpose focused, hands-on role with autonomy to bring creative ideas to life and the support of a passionate, friendly and collaborative team.
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Main Areas of Responsibility
Reporting directly to the Head of Talent Acquisition, you will work with the wider Talent Acquisition and People Services teams and coordinate marketing initiatives across the HR network in our 55 academies. We offer a collaborative environment where you will work across multiple head office functions and stakeholder groups, sharing best practices and contributing to broader talent initiatives.
You will play a key role in attracting top talent to one of the leading education trusts in the UK. Working within our friendly Talent Acquisition and Development Team, you will manage our careers website, creative copy and blog writing and general awareness campaigns. You will create and curate engaging content that showcases our Employer Value Proposition and life in our academies. Your responsibilities will include:
- Ensuring the best possible employee and candidate experience which aligns to our values, polices and procedures and talent strategy.
- Writing and curating engaging and informative content for the careers website (case studies, interviews and insights) to showcase our people, culture and employer value proposition.
- Using exceptional writing and storytelling skills to produce regular short and long form blog posts that reinforces employer messaging, brand voice, and tone
- Building strong and trusted relationships with leadership teams in academies to help develop and deploy more local recruitment marketing within the local community and networks.
- Ensuring messaging, brand voice, and tone are maintained and consistent across all channels.
- Managing a cross-platform engagement plan that includes a high-quality content calendar.
- Owning and advancing internal employee advocacy initiatives and provide relevant posts for our advocates to promote.
- Supporting academies with social media content production and management to build their brand on LinkedIn.
- Building persuasive, evidence-based cases for marketing activity across new and existing channel.
For a full job description, please download the Job Pack.
Qualifications & Experience
This post offers autonomy, freedom to innovate and the chance to support recruitment from early career talent all the way through to executive leadership and management.
We would like to hear from you if you:
- Have experience working in a similar role demonstrating a very good understanding of marketing and employer brand
- Have exceptional writing and editing skills, with an ability to adapt content to different styles and tones
- Have experience in content marketing, with a strong copywriting portfolio
- Have a proven track record in delivering high-performing high-value campaigns
- Have experience with organic and paid campaigns
- Are proficient in website/SEO tools such as Google Analytics
- Have previous experience using editing software such as, Adobe Premiere Pro, Photoshop and/or similar
- Are up to date with the latest trends and best practices in CRM, digital marketing across paid, earned and owned channels.
- Are a creative thinker with the capacity to create engaging campaigns
- Are open to working in an AI-driven environment and improving processes
- Have an innovative mindset and approach to tackling problems
For a full job person specification, please download the Job Pack.
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Rewards & Benefits
At Harris Federation, we’re committed to investing in both your professional success and in you as an individual. Not only will you have the opportunity to shape the growth of thousands of education professionals, but you will also enjoy an exceptional range of benefits designed to support your wellbeing, career development and work-life balance. You will also have access to a variety of benefits, support programmes and initiatives including:
- Annual performance and loyalty bonus
- Local Government Pension Scheme with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
We're looking for a kind, compassionate, and resilient Deputy Manager to join our Young People Service in Ealing.
£32,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Service Manager supports the Service Manager in effectively managing all operational matters within their designated services, including line management of frontline staff.
The Deputy Service Manager shares responsibility for ensuring that a holistic and cohesive approach to customer support is embedded across accommodation services. Look Ahead operates trauma-informed and psychologically informed approaches, ensuring customers benefit from strengths-based support practices. The role requires an individual who embodies psychologically informed practice through their leadership style.
Oaklands & St Kilda consists of two supported accommodation services, each providing six mental health rehabilitation units for young people aged 18-25 who may have experienced a mental health-related hospital admission. The aim is to support young people to gain and develop the necessary skills for independent living and to manage transitions from Child and Adolescent Mental Health Services to Adult Mental Health Services.
Together, these services support up to 12 young people at any one time, offering a welcoming, supportive environment on a spot-purchase basis.
The successful candidate will deputise for the Service Manager when required. This includes direct line management, leadership, coaching, and supporting Specialist Support Workers, Support Workers, and Waking Night Support Workers. Responsibilities also involve ensuring compliance with current legislation, contractual requirements, financial regulations, and Look Ahead's Policies and Procedures.
The role of Deputy Manager will involve five 8-hour shifts, Monday to Friday.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
What you'll bring:
Essential:
Educated to degree level or equivalent.
Relevant qualification in business or management (e.g., CMI/NVQ Level 4 or equivalent).
Specialist knowledge related to supporting young people with mental health diagnoses.
Experience working within complex mental health environments.
Demonstrable knowledge and experience of trauma-informed practice.
Desirable:
Experience managing accommodation-based services and resources, with proven ability to deliver within budget and meet performance targets.
Experience supervising and leading staff teams providing support to young people in or leaving care.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: W/c 16 June
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Your Role in Our Vision
Are you a natural storyteller with a strategic mind and a passion for purpose? At Marie Curie, we're looking for someone who can turn powerful insights into compelling cases for support that inspire our highest-value donors and drive meaningful change.
In this dynamic role, you'll be the go-to expert for cause-led content - crafting impactful narratives, uncovering funding opportunities, and arming our fundraising teams with the information they need to build confident, donor-focused propositions. You'll collaborate with local and national teams, translate complex service and policy insights into engaging messaging, and help shape the voice of our most important campaigns.
What you'll do
- Develop persuasive, donor-focused content for fundraising bids and campaigns
- Deliver clear, accurate, and inspiring service and impact information
- Develop case for support narratives (local or national) about key areas of service delivery, Policy or Research as required, articulating the need, solution and impact in a clear, compelling and accurate donor focused narrative, recognising and responding appropriately to the needs of different audiences, including the specific requirements of high value audiences.
- Identify restricted funding opportunities and support high-value donor engagement
- Be a strategic partner across income streams, helping bring our mission to life
- Build strong relationships across departments, from policy to palliative care delivery
- Actively committed to Marie Curie's values, role models behaviours with authenticity and purpose.
What you will need
- Exceptional written and verbal communication skills
- Skilled at building relationships and working with a range of stakeholders
- Strong influencing and motivational abilities
- Strong organisational and administrative abilities
- Skilled in prioritising tasks effectively
- Capable of working independently and collaboratively within a remote team
- Proficiency in IT tools, including Word, Excel, PowerPoint, Outlook, and charity databases
- Experience with virtual meeting platforms
- Confident public speaking and presentation skills
Please see full job description here
How to Apply
Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.
Application deadline: Wednesday 4th June 2025
Salary: £35,530 - £39,474
Contract: Full Time / Permanent
Location: UK Homebased
Why Join Marie Curie?
- Flexible working arrangements
- 25 days of annual leave plus 8 flexible bank holidays
- Pension contributions up to 7.5%
- Loan schemes for bikes, computers, and season tickets
- Continuous professional development opportunities
- Enhanced wellbeing and employee assistance programmes
- Membership discounts through the Blue Light Card
- AND SO MUCH MORE!
Join us in shaping a society where everyone receives the care they deserve at the end of life. Let's make a lasting impact together.
Marie Curie is committed to diversity, inclusion, and creating a safe and supportive workplace for everyone. We encourage applications from individuals of all backgrounds and lived experiences. If you need reasonable adjustments during the application process, please email us at [email protected].
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.
We are currently looking for a Visitor Support Officer to join us on a seasonal basis from June to November, working 36 hours per week (Monday to Friday).
The Benefits
- £27,864- £29,500 per annum, pro rata, depending on experience.
- 26 days' annual leave plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for a customer-facing professional to join our amazing organisation and work in some of London’s most iconic spaces.
You’ll discover a warm and welcoming work environment alongside a great range of health & wellbeing benefits, reward schemes and learning and development opportunities to ensure you’re equipped with everything you need to excel in your role.
In addition to this, you’ll be working in an oasis of green set in the London skyline meaning you’ll have the best of both worlds; all of the advantages of one of the greatest cities on earth as well as the calm and serenity of beautiful parkland.
So, if you want to develop a rewarding career with our prestigious organisation while working in the heart of London, apply today!
The Role
As a Visitor Support Officer, you will provide excellent customer service by triaging and responding to visitor support queries.
Responding to phone calls and emails, you’ll record relevant information and investigate and respond to complaints, escalating where necessary to support a speedy resolution.
Additionally, you’ll ensure our CRM system is updated with visitor correspondence.
About You
To be considered as a Visitor Support Officer, you will need:
- Experience of working in a customer-facing environment or customer service back office
- Experience of office IT applications including MS Teams, Outlook, Word & Excel
- The ability to remain calm and polite under pressure
- Excellent written and verbal communication skills
Other organisations may call this role Administrative Officer, Administrative Assistant, Visitor Experience Officer, or Customer Service Officer.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as a Visitor Support Officer, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



Our client is a religious charitable organisation that form part of a religious order that reaches across the globe. They are a global community with a presence in the UK, known for their work in education, social justice, and community service. They are proud of their tradition in education and pleased to find it continued in their schools today.
The charity is now creating a new position – Finance and Administration Lead. This is a stand-alone role with no direct reports as such however this is a leadership position and will play a key role in supporting the charity, staff and members as a whole. The Finance and Administration Lead will guide and work with the team to ensure that the charity is run competently and the needs of the staff and members are met. Key responsibilities include overseeing and managing the day to day finances for the organisation including preparing and monitoring budgets and preparing accounts for audit. You will have overall responsibility for property maintenance, including liaising with their legal and property advisers. You will also lead and support on matters relating to legal, investment and insurance.
The successful candidate will have significant experience and knowledge of managing finance for an organisation, ideally from within the charity or not for profit sector. You will demonstrate excellent knowledge relating to finance systems, processes and procedures and have experience in a leadership capacity. You will have experience of facilities, property or office management and have excellent interpersonal skills with the ability to liaise with multiple stakeholders. In addition you will bring a commitment to equity, diversity and inclusion (EDI).
To apply please submit your CV only at this stage, preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Local Delivery Lead, Homewards- Lambeth, London
- Salary: £55,000- £60,000 pa.
- Location: London/Hybrid, Local base office 3 days p/wk
- Contract Type: 12 Month FTC (MAT Cover)
- Holiday: 25 days per annum
- Hours: 37.5 hours per week (Monday to Friday)
- Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan
Role Purpose:
Are you passionate about creating real, lasting change? The Royal Foundation is looking for a dedicated Local Delivery Lead, to lead the transformative Homewards programme in Lambeth. Homewards spans across six flagship locations: Aberdeen, Northern Ireland, Sheffield, Newport, Lambeth, and Bournemouth, Christchurch & Poole with an ambitious mission: to show that ending homelessness is possible, making it a rare, brief, and unrepeated.
The role will provide the strategic and operational leadership to oversee and coordinate the delivery of the Homewards programme in Lambeth to ensure its success. They will be able to inspire and motivate a diverse community of stakeholders and partners from the public, private and third sectors to deliver a shared action plan that will put their location on a trajectory to end homelessness.
We’re looking for a proactive, strategic thinker with strong leadership and relationship-building skills. Be part of a pioneering programme with the potential to scale and create lasting change across the UK and beyond.
Key Objectives:
- Leading a multi-agency coalition to deliver an impactful, inclusive action plan focused on homelessness prevention.
- Supporting the design and delivery of local projects while aligning with national strategic initiatives.
- Overseeing progress, governance, and budgets with support from the Homewards team.
- Cultivating a culture of collaboration, inclusion, and innovation.
- Managing stakeholder relationships and providing line management for the Local Delivery Officer.
Knowledge and Experience:
- Experience in supporting projects or events.
- Familiarity with fast-paced, complex projects.
- Experience managing stakeholders.
- Relevant experience in the homelessness sector, charity sector, or local government.
- Experience involving those with lived experience of homelessness in project work.
- Proficiency in Word, Excel, PowerPoint, and Outlook.
- Familiarity with project management tools like Monday . com, MS Project, Smartsheet, Trello, or Salesforce.
Personal Qualities:
- Collaborative and efficient.
- Driven to make a positive impact.
- Highly organised with effective workload management.
- Self-motivated and flexible team player.
- Discreet with sensitive information.
- Motivated and eager to learn.
- People-oriented, able to work closely with diverse stakeholders.
Our Company & Culture:
The Royal Foundation is committed to equity, diversity, and inclusion, fostering a positive, safe, and respectful environment. We promote an inclusive workplace that values diverse perspectives and supports a culture of collaboration and curiosity. We encourage applications from people of all backgrounds.
If you have the relevant skills and enthusiasm for this role, we’d love to hear from you. Please apply with your CV and a one-page cover letter explaining your motivation and how you meet the required skills and experience by clicking ‘Apply’ now.
The client requests no contact from agencies or media sales.
Luminary Ltd provides training, employment and community to some of the most disadvantaged women in London. We use baking as a tool to guide women towards employability and independence. We work alongside women who have experienced gender-based violence and live with ‘multiple disadvantage’. Our primary focus is helping these women achieve employment and reach independence - breaking the cycle of poverty, violence and disadvantage.
How we achieve our Mission
Over our two-year programme, women learn to bake, gain a catering qualification and develop transferable skills such as budgeting, interview techniques and resilience. Women gain valuable work experience through our sister organisation, Luminary Bakery, as well as being paired with a volunteer mentor who helps her develop her career next steps.
Who we are
Luminary consists of two entities working towards a shared purpose.
Luminary Ltd is a registered charity that provides training and support programmes for women who have experienced violence and disadvantage. Luminary Limited runs the Employability Support Programme, offering training, mentoring, and trauma-informed guidance to women on their journey to independence.
Luminary Bakery Ltd contributes to Luminary’s social impact by offering work experience placements, apprenticeships, and job opportunities for graduates of the charity’s training programmes. Luminary Bakery produces beautiful, artisanal baked goods and is working toward generating sustainable income to fund the charity.
The role you are applying for is with Luminary Ltd (LL), the charity arm of Luminary. While our charity and business work closely together, LL is the employing entity for this position.
The role
Luminary is entering an exciting phase in its development, transitioning from a small, founder-led start-up into a medium-sized charity. Over the past two years, we’ve experienced growth in our income, primarily through trusts and foundations. Building on this momentum, and with generous support from Comic Relief, we are now recruiting our first in-house fundraiser.
Location: Hybrid (3 days based on Luminary site and 2 days from home)
Salary: £45,000 per annum
Contract: Permanent, full time (40 hours per week)
Reports to: Luminary Limited CEO
Holidays: 28 days annual leave plus bank holidays (plus 4 reflection days)
How to apply: Please include your CV and cover letter outlining your qualifications, experience and interest in the position. Applications without a cover letter may not be considered.
Closing application date: 14 June 2025
Interview dates: 19 & 20 June 2025
Key Responsibilities:
- Develop and implement a fundraising strategy to define and meet annual income targets from various income streams, identifying opportunities for income growth.
- Research, identify and apply for grants and funding opportunities from trusts and foundations, and corporates.
- Research, cultivate and manage relationships with prospective funders and individual donors.
- Develop compelling funding proposals and pitches.
- Support the development and delivery of a communications strategy to support fundraising.
- Organise and support fundraising campaigns, events and initiatives to engage donors and stakeholders.
- Monitor and report on fundraising performance, agreeing realistic targets and taking steps to maximise Luminary’s funding opportunities in order to fulfil financial targets.
- Take an active role in the Senior Leadership Team to ensure efficient management of the charity and attend quarterly Trustee Board meetings.
- Stay up-to-date with trends and best practices in fundraising, ensuring compliance with relevant regulations and standards.
Essential:
Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010
Five years + experience in fundraising contributing to strategy as well as delivery.
Demonstrated success in fundraising with a proven track record of securing significant income from trusts and foundations, and/or major donors and corporate partners.
Skilled in relationship-based fundraising with experience of donor cultivation and stewardship to secure long-term partnerships.
Exceptional written and verbal communication skills with the ability to develop compelling funding proposals, persuasive pitches and impactful reports.
Experience in financial planning including creating and managing budgets, and financial analysis skills to track and report income performance.
Strategic and innovative thinker able to identify, assess and pursue new funding opportunities aligned with charity goals.
Highly organised, self-motivated and proactive with the ability to manage multiple priorities and work independently.
A genuine passion for Luminary’s mission, with a strong commitment to empowering women and creating social change.
Desirable:
-Experience in individual giving.
-Knowledge of social media strategy and experience running successful social media fundraising campaigns.
-Familiar with CRM systems.
-Experience of working with a communications team or agency.
Perks:
20% employee discount available online
Free barista coffee when on-site at Stoke Newington cafe
50% off Luminary food and drink when on-site at Stoke Newington cafe
The client requests no contact from agencies or media sales.
Bring your digital campaign skills to a cause that matters to the UK’s Armed Forces community and help shape the future of how the Royal British Legion reaches new supporters.
We’re looking for a Digital Marketing Coordinator (known internally as Supporter Acquisition Coordinator – Digital) to join our Supporter Acquisition team and lead the delivery of digital campaigns that generate leads, drive action and connect new audiences with our fundraising events.
You’ll play a key role in delivering campaigns across paid social and paid search, helping to acquire supporters for fundraising events at local, national and international scale, while also supporting wider activity across the Poppy Appeal and Regular Giving fundraising products, as part of our Three Giants Strategy.
While this role is fixed-term to cover a secondment, your work will help shape future ways of working between the Supporter Acquisition and Events teams, laying the groundwork for more integrated, insight-led marketing across the charity.
We’re looking for someone with proven experience delivering digital campaigns. Experience in mass participation events or other fundraising products is a bonus, especially where you’ve successfully reached and inspired new audiences to get involved. Knowledge of multi-channel campaign planning, stakeholder collaboration and budget management will be an asset.
Join a collaborative, fast-paced team where your work will make a real difference now and into the future.
Apply today and help us reach the next generation of RBL supporters.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
European Movement UK has a significant internal governance structure comprised of a Board of 20 people (meets online 8 times per year), a National Council of approx. 100 members (meets online 6 times per year) and four standing committees (meeting frequency varies). The Governance Support Officer will play a crucial role in supporting the proper function of these bodies.
Key responsibilities - Governance
- Governance admin, including: managing the governance calendar, arranging meetings, sending emails to the Board and the Council, chasing reports and papers to be submitted on time, document management.
- Supporting the chairs of the standing committees in their admin, including managing calendar invitations, supporting Zoom access, minute taking, record keeping and document management.
- Supporting the communication and smooth running of internal elections
- Helping to organise the Annual General Meeting, usually held in mid-November, in line with EMUK’s constitution.
- Helping to organise other governance related events, as required
- Supporting the consistent use of online workplace tools (eg Zoom, Google Workplace, etc.)
- Handling relevant email correspondence, liaising with other members of staff and external parties as required.
Key responsibilities - Admin
- Diary management for the CEO
- Handling correspondence, liaising with other members of staff and external parties as required
- Arranging team meetings, taking notes and overseeing an actions log
- Dealing with staff recruitment (placing ads, managing applications, arranging interviews, producing contracts, supporting new starters)
- Occasional general admin support, including organising deliveries, picking up mail, answering phones and monitoring shared inboxes as required.
- Any other duties commensurate with the role
Person specification
- Significant experience (minimum 2 years) in an equivalent governance support or office role (governance officer, secretary or admin support, office manager)
- Excellent attention to detail
- Excellent organisation and people management skills
- Strong command of the English language
- Ability to prioritise and multitask efficiently
- Strong communication skills
- Excellent IT skills, including good working knowledge of Google Docs, MS Office, Slack, Zoom etc.
- A flexible team player
- Discretion and tact
- Able to demonstrate commitment to the European Movement’s values
- Experience of providing support to a board or other governance body (desirable)
- Experience of using a CRM (especially NationBuilder) (desirable)
About the European Movement UK
The European Movement UK is the only organisation in the UK dedicated to rebuilding Britain’s relationship with the European Union. We’re cross-party, home to pro-Europeans of all backgrounds who believe that Brexit was a catastrophic mistake. We’re also a grassroots, membership organisation with over 26,000 members and 100 local campaign groups across the country.
This is an exciting time to join the organisation, as we're in a period of growth and expansion.
Role information
Title: Governance support officer
Reports to: CEO and Deputy CEO
Salary: £30k pro rata (£24k for 28 hours)
Contract type: 28-35 hours per week (negotiable), permanent
Location: Based in our London Office, but with an element of home working
Flexibility: Flexible as to how the 28 hours are arranged across the week.
Out of hours working: There is a requirement for out of hours work, with regular online meetings on weekday evenings (roughly twice/month) and occasionally on Saturdays (roughly three per year). We operate a TOIL policy for out of hours working
How to apply
To apply for this role please complete the application form which can be found on the European Movement website.
As part of the application process, you will need to upload an anonymised CV and a personal statement outlining why you are interested in this role.
The closing date is 09:00 on Wednesday 04 June 2025
DIRECT APPLICATIONS ONLY - NO AGENCIES
Please note, we are unable to accept any applications from people who do not currently have the right to work in the UK, or who are not currently resident in the UK
The client requests no contact from agencies or media sales.
Tearfund's Global Fundraising and Communications Group are looking for an experienced and effective Senior Volunteer Relationship Executive to join their Church and Supporter Engagement team.
The Global Fundraising and Communications Group has a vision to grow a global community of people who want to enter into a whole-life response to poverty with help from Tearfund. They will be invited to give, pray, campaign, volunteer and make lifestyle changes, according to how they feel challenged to respond. We have a ministry to inspire and help people to live generously – in every sense of the word.
To help us outwork this we need excellently trained and envision supporters to join us at events, speak at churches, become Church Reps and support us by running community fundraising activities.
The successful candidate will have:
- Proven experience in Community Fundraising
- Experience in working with and managing volunteers including recruitment and training
- Proven ability in project management
- Experience in line managing staff
- Clear and effective verbal and written communication
- Excellent team building and people skills
- An understanding of marketing and/or fundraising communications
Does your skill-set match these requirements? If so, this could be the role for you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client, a well-established health-related charity, is seeking an Interim Head of Finance to lead its finance function during a key period of transition. This role is initially being offered on a 9-month contract, with the possibility of becoming permanent.
As the Head of Finance, you will be responsible for overseeing all financial operations, including management accounts, audit coordination, and ensuring compliance with charity accounting standards (SORP). You will work closely with the CEO and senior leadership team on strategic financial planning and budgeting.
You will also lead and develop a five-person finance team, supporting an ongoing restructure to improve resilience and cross-functional knowledge sharing. Your responsibilities will extend to payroll, finance systems, legacy administration, Gift Aid, and tax matters. You’ll liaise regularly with the audit committee and Board of Trustees to finalise statutory accounts post-audit.
The successful candidate will be an experienced charity finance professional with a strong track record in audit preparation, statutory reporting, and team leadership. Experience in the Charity Sector would be advantageous but is not essential.
Key Details:
- Location: Hybrid – minimum 2 days/week onsite
- Contract: Interim, starting by July 2025 (potential for permanence)
- Hours: Full-time preferred; 4 days/week considered
- Salary: Circa £55,000 – £60,000
If you’re a strategic and hands-on finance leader looking to make a meaningful impact during a time of change, we encourage you to apply. Applications will be reviewed on a rolling basis.
Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
BACKGROUND
For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum in the UK. Our welfare advice team provide generalist advice on welfare benefits, housing, asylum support and related issues to Westminster residents with refugee and migrant backgrounds who do not have English as a first language and who would otherwise be unable to access vital advice which enables them to avoid destitution, homelessness and food poverty. We deliver this advice as part of the Westminster Advice Services Partnership through a drop in and outreach at local community venues, and supported by local volunteers many of whom speak community languages.
The post of Appeals Support Advisor is a new post established with the benefit of a grant from Westminster City Council. The post holder will support clients with appeals and reconsideration requests in relation to welfare benefits and housing. This will allow us to provide a more comprehensive service for our clients, many of whom struggle to lodge appeals and reconsideration requests, and to gather evidence in support of their appeals without advice, due to language barriers. The post holder will deliver advice in community languages, including with the assistance of interpreters, to local residents as part of our partnership work. Most of our clients are refugees, people seeking asylum and others with a refugee or migrant background. The Appeals Support Advisor will work with clients referred from Asylum Aid’s Information and Advice Service (including our weekly drop in) and from other partners in the local community. They will also provide training and supervision to the Generalist Advisor and our volunteers. External supervision will be arranged for the post holder.
The ideal candidate will be resident in or near to the City of Westminster and fluent in one or more community languages. In particular, fluency in one or more of the following is highly desirable: Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya.
As this is a new post delivering a specialist appeals and casework service from within our generalist advice team, it offers an exciting opportunity to set up and establish systems for the delivery of this service during the six month fixed term contract, including ensuring that case management processes are established which meet the requirements of our Lexcel quality mark and that clear referral procedures are established with the drop in service and our partners.
Key Duties and Responsibilities
The post-holder will:
· Be part of a generalist advice service, with special emphasis on language support, as part of the Westminster Advice Services Partnership (WASP), a collaboration of advice agencies Asylum Aid, Westminster Citizens Advice, Age UK Westminster, and Deaf PLUS Westminster Advice Service.
· Provide specialist appeals casework and support to clients who do not speak English as a first language and need to challenge decisions, request mandatory reconsiderations, internal housing reviews, lodge appeals in relation to welfare benefits and housing.
· Provide ongoing casework support up to the Tribunal stage, including helping clients to gather evidence in support of their mandatory reconsiderations and appeals and preparing for hearings (but not including representation at hearings)
· Where capacity allows, help to deliver generalist face to face and telephone advice and information, in a community language and English, to migrants and asylum seekers on issues related to welfare benefits, housing and asylum support in accordance with Asylum Aid’s contract within the WASP partnership, and taking responsibility for the quality of advice given.
· Provide training and supervision to the Generalist Advisor and to volunteers, supporting the development of their advice skills and ensuring the quality of advice delivered throughout the advice service.
· Maintain a high standard of electronic case records (using AdvicePro) for the purpose of continuity of casework, information retrieval, monitoring and evaluation of the service, and to help identify issues to be raised through policy advocacy.
· Ensure that all casework is conducted in accordance with the Lexcel quality standard, including by establishing case management procedures for the delivery of specialist advice which meet the Lexcel standard, and participate as required in annual Lexcel quality mark audits
· Attend external and in-house training organised by Asylum Aid and regular supervision sessions to develop and maintain the skills and knowledge required to help deliver a quality advice service, and to keep up to date with changes in welfare benefits, housing and asylum support law
· Cascade information, changes, and developments in social welfare law, including learning from external training, to other staff and volunteers who assist with the delivery of the welfare advice service
· Work effectively with partners to provide a seamless service for clients, making and receiving referrals and maintain up to date information about other service providers for the purposes of referrals and signposting.
· Be responsible for achieving relevant targets for quality and quantity set by the WASP coordinator
· Provide case studies and other information from the work of the advice service to support policy advocacy and strategic legal work in support of Asylum Aid’s vision of fair and dignified treatment of people seeking asylum, refugees and other vulnerable migrants
· Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
The post holder will need to be able to travel to and within Westminster to deliver advice at outreach locations as well as at a drop-in in or around the Church Street Estate. Travel expenses will be paid to attend locations away from Asylum Aid’s office(s) and the main location of our drop-in service (currently the Church Street library).
Other duties:
• Respect for client confidentiality at all times in line with Asylum Aid’s confidentiality agreements and consent forms.
• To attend staff meetings as required.
• To undertake other duties which are generally compatible with the functions of the post.
• To comply with the organisation’s policies and procedures, particularly those relating to safeguarding, health and safety, diversity, equity & inclusion, confidentiality and security, as set out in the Office Manual as well the policies of other relevant partner organisations.
Person Specification
Essential skills, knowledge and experience:
· At least 12 months’ experience of supporting benefits appeals through to Tribunal stage and Housing Reviews
· At least 5 years’ experience of working face to face with clients to deliver generalist advice in different areas of law including welfare benefits and housing
· Knowledge on a range of issues on which advice may be sought including health and social care, housing and welfare benefits, including a thorough and up to date understanding of social security and welfare benefits legislation and policy
· Experience of managing a case load
· Knowledge or ability to understand and use relevant legislation
· Have completed Advice UK’s Learning to Advise training or hold the Citizens Advice Generalist Adviser certificate or an equivalent qualification
· Be fluent in written and spoken English as well as a second language spoken by a substantial proportion of the Westminster population, ideally Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya (to a standard that enables accurate advice to be given in the language)
· Experience of working with interpreters in the delivery of advice
· Able to meet deadlines, work under pressure, meet performance targets and take responsibility for their work, while working flexibly within a team environment
· Able to relate to a wide cross section of clients in a non-judgmental way.
· Able to use a range of IT systems and packages confidently and competently to be able to support and encourage others in using online systems and resources to enable them to self-help.
· Able and willing to learn and assimilate new knowledge in a working environment.
· Able to give and receive feedback objectively and sensitively.
· Able and willing to work both on own initiative and as part of a team.
· Understanding of and commitment to the aims and principles of Asylum Aid service and commitment to equity, diversity and inclusion.
· Good understanding of the needs of migrants and asylum seekers and the issues and barriers that affect them in UK.
Desirable:
· Experience of specialist advice work, including appeals and mandatory reconsiderations
· Friendly, polite, and patient
· Experience of working under a relevant quality mark such as the Advice Quality Standard or Lexcel
· Understanding of the housing and other support available to people seeking asylum who do not have the right to work in the UK
· Experience of working with volunteers
· Experience of supervising other advisers, including volunteers
· Demonstrable understanding of issues facing vulnerable clients whose English is not the first language and many with mental health problems.
· Lived or learned experience of the difficulties that migrants and refugee communities face when they have to deal with the UK welfare system
· Personal experience and/or Knowledge of the advice process and experience in the areas of either benefits, housing or debt.
· Experience of using interpersonal skills, including sensitive listening, and questioning skills to understand the needs of others,
· Ability to communicate with other organisations, housing, and welfare departments.
How to apply
The first stage is to complete on our online application form on our website by 9am on 9 June 2025.
The website form will ask you to:
1. Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2. Upload your current CV
3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 16 June 2025, followed by shortlisted candidates attending in-person interview week commencing 23 June 2025. We will also ask you to complete a short written task on the day.
We regret that we can only respond to applicants who make it to the interview stage.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
Art Matters Studio Arts Facilitator
Location: Redhill, Surrey
Salary: £26,820 (pro rata) inclusive per annum
Hours: Part-time, 18.75 hours per week
Waythrough’s community arts studio Art Matters requires a creative individual with an arts background to join our team.
You will have an arts background, qualifications and skills in a range of arts activities and will be involved in supporting attending artists to explore their creative interests during sessions and workshops.
The Role
As part of a small team, you will be required to work closely with colleagues, volunteers and partner organisations. You will need to be flexible and positive and take ownership of tasks and deadlines.
Alongside the team you will enjoy your responsibilities in keeping the studio safe. You will support the implementation of Waythrough’s health and safety polices and carry out risk assessments as needed.
Mainly studio based, you may be required at times to work in an outreach capacity at other Surrey-based community hubs delivering workshops, exhibitions and arts and mental health promotion with occasional out of hours and weekend working.
You will support people to maintain a healthy state of wellbeing through creativity in achieving their creative goals.
Skills and Qualifications
You will be considered and respectful in your approach to your work and understand the benefits of creativity on mental wellbeing. Calm, resourceful, and enthusiastic you are highly motivated, hardworking, and keen to support people (service users, artists) in a creative and holistic manner.
You have experience in facilitating art groups, excellent communication skills and will help maintain a friendly and welcoming space, supporting people with all levels of creative experience.
You have good all round IT skills and are confident using Microsoft packages. You may also have experience using iMac editing software and social media platforms. You will learn and use Waythrough’s programmes, systems and processes daily.
You are able to work in an outreach capacity at other Surrey based community hubs delivering workshops, exhibitions and arts and mental health events.
You are able to provide occasional evening and weekend work.
You will work with partner organisations.
You will have both 3D and 2D art making experience and art experience.
You will be able to participate in 5 day week shift rotas.
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.




