Duties and Responsibilities

Development & Support work:

• To provide emotional and practical support to women accessing support through drop in and casework
• To participate in a rota of drop in cover, covering evening hours
• To support volunteers and students in delivering the drop in service
• To facilitate access for women to statutory, community and other BSWA services
• To comply with the recording, monitoring and evaluation procedures of the project
• To develop policies and practice guidelines appropriate to the project in accordance with BSWA policies and procedures
• To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding violence against women on a national and local level
• To participate in multi agency work as agreed with your line manager
• To identify and attend training and conferences relevant to the post, in agreement with your line manager
• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend in-house training
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service

• To maintain confidentiality in all matters relating to the organisation

• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

• To ensure the efficient use of resources at all times

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout
• To participate in the development and annual appraisal of a personal individual development plan with the line manager
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

Duties and Responsibilities

Administration:

• To work within BSWA’s administrative and financial systems.
• To ensure that adequate records are kept for all service users.
• To keep accurate records of financial transitions in line with BSWA’s procedures.
• To ensure that Health and Safety records are kept up to date.
• To monitor and evaluate the refuge service via various methods including feedback from service users and by producing statistical information.
• To keep inventories of all refuge contents.
• To contribute where appropriate to the preparation of returns for funders.

Support Work:

• To produce and regularly review Individual Support Plans (ISP) for each service user, in conjunction with the service user.
• To recognise women and children’s individual needs and refer to specialist agencies where necessary as part of their ISP.
• To identify the needs of women and children leaving BSWA refuge after being offered permanent accommodation.
• To identify and make links with existing projects and community services and to develop joint services where appropriate.
• To ensure the primary needs of residents are met. This includes medical, financial, housing, legal and education rights.
•  To organise activities and celebrations in the refuge for women and children which raise self-esteem, bring people together and broaden awareness.
• To assist women in making claims for any welfare benefits that they may be entitled to.
• To ensure that appropriate applications are made for re-housing.
• To accompany women as appropriate and agreed by your line manager, to case conferences and meetings that may affect their own and/or their children’s welfare.
• To make representations, as appropriate and agreed by your line manager, to external bodies in support of women and children.
• To keep the refuge ‘welcome pack’ up-to-date.
• Devise and implement appropriate methods of communication with women and children living in refuge, in agreement with your line manager.

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuge, staff, volunteers and service users by:

1. maintaining BSWA communication records
2. following safety procedures
3. carrying out risk assessments in conjunction with your line manager
4. attending team and project meetings

• To attend in-house training.
• To attend support and supervision sessions with your line manager.
• To participate in multi-agency work and to develop a professional working relationship with external agencies.
• To contribute towards your project’s quarterly Management Committee report.
• To be involved in the Annual Review process.

Premises and Equipment:

·To take referrals and welcome women and children into the refuge.

• To ensure that the appropriate agreements related to tenancies are completed.
• To ensure that the appropriate agreements related to support are completed.
• To ensure that the refuge revenue is collected by completing housing benefit forms and all personal contributions are collected on a weekly basis, in advance.
• To report to your line manager any difficulties in relation to the collection of rent and other charges.
• To ensure that any house rules are read and understood by new tenants and that all residents comply with them.

Training:

• To identify and attend training relevant to the post in agreement with your line manager.

• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users.
• To raise awareness of the impact of domestic violence on women and children and of the BSWA services.

General:

• To maintain the confidentiality of the women, young people and children using the service and in all matters relating to the organisation.
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA’s framework for equal opportunities and anti-discriminatory practice.
• To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those of relevance to refuge work.
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
• To ensure the efficient use of resources at all times.
• To support volunteers in the delivery of BSWA services.
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
• To participate in the development and annual appraisal of a personal individual development plan with the line manager.
• To participate in 24 hour on call cover and provide emergency cover.
• To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We are recruiting a Senior Policy Researcher to join our Consumer and Public Services team. People who come to Citizens Advice for support are five times more likely to be in poverty. Our team tries to change policy by tackling practical problems that improve our clients’ financial health. In recent years, we've done this by:

• Helping reduce the bills paid by loyal and vulnerable customers in essential markets by £260m
• Persuading regulators to introduce a cap on certain high cost credit products, which have reduced costs by £60m
• Lobbied for the introduction of a ban on letting fees, which has saved renters £13m a month

Our team is now at the forefront of the organisation’s advocacy response to the coronavirus pandemic. Our organisation is unique. We directly help 2.7 million people to solve their problems each year. Through these interactions we see first hand, and in real time,  the problems faced by people across England and Wales. We spot emerging issues quickly, often even before government - a particularly crucial role we’re playing at the moment. This makes us uniquely placed to develop effective solutions and influence government, regulators and industry.

You’ll be joining the team at a challenging time for the people who come to us for support and will quickly be leading influential policy research projects that you’ll design to make an impact on government and other policymakers’ decisions.
You will have strong analytical and research skills and the drive to change policy, working with our world-class news and public affairs teams to ensure these changes happen. 

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Full-time (35 hrs p/w) Fixed-Term Contract until 31st March 2021.

Wolverhampton Hospital

Ref: CWM-202

Are you a driven, proactive and compassionate individual looking to make a significant difference to the lives of vulnerable young people? Have you had personal experience of the Criminal Justice System or experience of engaging positively with young offenders or other vulnerable groups?

If so, join St Giles Trust as a Caseworker and work on a new project that will provide tailored support to victims of violence under 25.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

You will focus on assessing referred clients and producing support and risk management plans based on these assessments, promoting inter-agency collaboration in the assessment and planning process. You will also deliver a holistic and practical support service, working individually or with colleagues, including offering social and housing support, accompanying to appointments or appearing in court and debt advice.

Closing cases efficiently and positively, identifying referral routes for on-going support should serious problems develop in the future, is an important aspect of the role, as is forming strong relationships with external agencies. 

What we are looking for:

• To have worked on an offender-led support project, personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence near Wolverhampton 

• To be willing to provide a DBS check and other disclosure as required

• Track record of engaging positively with young offenders or other vulnerable groups.

• Experience of providing support, advice and advocacy and the ability to assess clients’ needs

• Strong communication and IT skills, particularly MS Office

• The ability to use and develop monitoring systems to record all aspects of the project

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

Closing date: 16th July 2020. Interviews: 24th July 2020 (due to social distancing measures, interviews will be held via video).

Are you ready for a new leadership challenge within a highly innovative and diverse national charity that plays a vital role in helping people affected by crime?

Victim Support (VS) is an independent charity. We are dedicated to supporting people affected by crime and traumatic incidents in England and Wales, and we put them at the heart of our organisation. We work to bring forward a day when there will be far fewer victims of crime and for those affected, the support will be greater, their rights stronger and their voice much louder.

We have an exciting opportunity for a Service Director responsible for the North of England and the Midlands. You will join a highly experienced senior leadership team looking for a new colleague who shares their passion, enthusiasm, and motivation for the work that we do and the services we provide.

You will have an excellent understanding of the impact of crime and the criminal justice system, on victims and witnesses along with a proven track record of successfully delivering services with multi-million pound contract values.

A key aspect of the role will be to represent VS externally, promoting our services to develop new partnerships and opportunities that further support those who need us. You will work collaboratively to provide visible, innovative leadership within your Region, ensuring seamless, end-to-end support service for victims and witnesses; with a focus on increased support for those experiencing significant harm, repeat victimisation and those with vulnerabilities.

In addition, you will be the VS national lead for Safeguarding, bringing significant recent and relevant expertise.

In a fast changing environment you will have the expertise to identify opportunities to develop services and to improve their impact and reach, ensuring service users are involved in the development of services and their needs are heard and understood.

You will have a successful track record at operational and strategic levels within a complex organisation, as well as in forging successful partnerships with a wide range of stakeholders.

If you are attracted to the challenges and opportunities that this role presents then we want to hear from you.

Some unsocial hours working may be necessary.

Closing Date: 12.07.2020

Planned interview dates:

Shortlisting interviews : 23/24th July

Final Interviews: 30th/31st July 2020

Please see attached Job Description and Person Specification for further details.

NO AGENCIES PLEASE

Victim Support is committed to providing an inclusive and supportive environment for our staff and volunteers. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

Victim Support offers competitive rewards and benefits including pension and life assurance, 30 days annual leave (pro-rata), voluntary benefits and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the essential criteria in the person specification.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

This is an opportunity to be involved in the Kids in Need of Defense UK (KIND UK) programme at the Central England Law Centre (West Midlands). KIND UK is a partnership which provides free, specialist immigration advice and representation for children and young people, and their families. It is a collaboration between Kids in Need of Defense (a US charity), Central England Law Centre, Coram Children’s Legal Centre, MiCLU at Islington Law Centre, Greater Manchester Immigration Aid Unit and Just Right Scotland. The UK agencies each employ Supervising solicitor(s)/lawyer(s) to provide training, guidance and support to commercial lawyers, who in turn provide the advice service on a pro bono basis.

We are looking for a dynamic and enthusiastic solicitor or senior casework supervisor with expertise in immigration and nationality law to supervise commercial lawyers in providing free legal advice and representation to children, young people and families with out-of-scope immigration and nationality cases.

Candidates must be accredited to Level 2 IAAS and should have recent experience of making immigration, asylum and nationality applications and some experience of litigation. You must also have commitment to upholding the human rights of asylum seekers, migrants, and refugees and a commitment to working with migrant children and young people within families so that their voices are heard and so that they can inform the development of this project.

The closing date is 12:00PM Wednesday 15 July 2020, with interviews to be held (via Zoom) week commencing 20th July 2020.

Part time 18.5 hours per week

Citizens Advice Wolverhampton has secured funding from The National Lottery Community Fund to develop community based advice in the Low Hill and Wednesfield area of Wolverhampton. It will give easily accessible advice on a range of issues including benefits, financial capability, housing and family breakdown. This will enable more people to address problems at the earliest possible stage and reduce the chances of them escalating to crisis point.

We are seeking to appoint two Community Liaison Workers to help:

• develop a community based advice service
• build and maintain relationships with local people and organisations
• recruit and support volunteers
• advise and empower people in order to tackle the problems they are experiencing

Interviews have been provisionally scheduled for: Thursday 16th July

Interviews are likely to be done via remote video applications such as Zoom or Google Meet, and will include an exercise. Please inform us which interviewing media you are able to access on your application form.

If you do not hear from us within 2 weeks of the closing date please assume you have been unsuccessful.

Creative Support is seeking a dynamic and highly motivated Manager to take the responsibility of managing our varied portfolio of social care services in the Sandwell and Dudley area. You will be responsible for maintaining an overview of all services, leading a highly motivated team of managers and contributing to the further development of services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs. You must be highly proactive, resourceful and possess an analytical approach to problem solving.

You will be responsible for our current service provision of community based services which includes supported living services for people with a learning disability and people on the autistic spectrum, including people who have additional complex care and communication needs.

We are also keen to develop new services which meet local needs and promote opportunity, choice, health and wellbeing.

You will carry out the role demonstrating a person-centred approach with a warm, confident and professional manner. Experience of staff and service management is essential. We will expect you to have the vision, networking and organisational ability to deliver excellent outcomes for customers and to implement initiatives which connect service users to their local community and promote our reputation. A requirement of this role is that you will be the Registered Manager with CQC. You must have an excellent working knowledge of the CQC’s regulations and the key lines of enquiry. You must be a confident and accountable practitioner with the ability to put quality standards into practice.

You must have skills in positive communication and engagement and be able to demonstrate unconditional positive regard for the people we support. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos.

You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies.

You will be expected to have regular direct contact with service users and attend person-centred reviews. You will be required to oversee staff deployment and rotas and to work in a flexible manner yourself including working evenings and weekends. You will develop a clear understanding of the commissioned hours for the services in your remit and areas financial performance based on a knowledge of budgets.

This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. We provide accredited management training and health and social care diplomas through our own training academy as well as local coaching and mentoring by experienced qualified social care practitioners. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.

My client based in the West Midlands is looking to recruit a Senior Supported Housing Officer who will be leading a team of up to 10 scheme officers across various sites.

As the Team Leader, you will be carrying out a range of duties, some of which will be the following:

1.Proactively work with and influence external agencies in promoting the business of the schemes

2.To support the Housing service & Property service manager in the production of marketing and promotional programmes and information to customers and wider stakeholders

3.To support scheme managers to provide customer focused housing services.

4.To facilitate the implementation of the customer engagement framework in conjunction with scheme managers and housing officers under the direction of the Housing Services Manager.

5.To support the Housing Services Manager to increase the number of customers involved and satisfied with their ability to shape and influence services.

6.To deputise for the Housing Services Manager at meetings as and when required.

7.You will be responsible for: delivering performance targets and maintain awareness of current issues in housing, health, social care services for the needs of vulnerable people in order to share specialist knowledge and assist in business planning.

8.Aware of regulatory consumer standards.

The Senior Supported Housing Officer will be managing a team of support staff within the young peoples schemes and therefore would need previous experience of working within similar roles to ensure they hit the ground running.

This is a temporary role for around 3-4 months depending on the needs of the client.This may change accordingly and can be extended if needed.

You will be fully DBS checked and a driver with access to your own vehicle as you will be required to travel across all the schemes in certain areas of the West Midlands.

This role requires around 30-35 hours per week and you will be expected to respond to any calls during out of hours, therefore flexibility in working hours would be needed due to the nature of the service.

If you are available immediately, Have an up to date DBS, drive and have experience with sheltered schemes, please send your CV to [email protected] or contact 0121 685 8700 and ask to be put through to Haleema Farid as I am working remotely.

I look forward to your applications.

Your expert recruitment consultant is Haleema Farid, call today on 0121 685 8711 or email [email protected] Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

Social Prescribing Link Worker

We have rewarding opportunity for a Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could connect to people, community groups and statutory services for practical and emotional support, we would love to hear from you!

Position: Social Prescribing Link Worker

Location: Birmingham or North Solihull

Hours: Full and part time hours available

Salary: £19,000 - £19,986

Contract: Fixed term to the end of September 2021

Benefits: The provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: 12th July 2020

Interview Date: 15th, 16th and 17th July 2020

Social Prescribing Link Worker will be integrated into the wider multi-disciplinary team of a PCN. This is part of NHS England’s Long Term Plan, which commits to building the infrastructure for Social Prescribing in primary care.

The Role

As Social Prescribing Link Worker, you will provide one-to-one support to people who are referred to you by GPs and the wider PCN team, helping them to increase their active involvement with their local communities. They may have issues such as debt, poor housing and physical inactivity, as well as loneliness, isolation and low level mental health concerns which affect their health and wellbeing.

The role will build trusting relationships with people, create a shared personalised care and support plan and connect them to community groups, VCSE organisations and other services. This approach particularly helps people with long term conditions (including poor mental health), people who are lonely or isolated, or who have complex social needs which affect their wellbeing.

About You

The Social Prescribing Link Worker will:

• Be a good listener, have time for people and be committed to supporting local communities to care for each other.
• Have experience of working positively with people facing complex social and emotional challenges.
• Have a good knowledge of the area in which you’ll be based and what groups, activities and services are available there.

For the Birmingham post an ability to speak another community language, or languages, would be highly desirable and some weekend working will be required.

An interview is guaranteed to suitably qualified and experienced people with disabilities. All successful applicants will be subject to an enhanced DBS check.

About the Organisation

A leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to our staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Floating Support, Befriending, Community Family Worker, Social Worker, Community Navigator, Peer Support Worker, Welfare Support, Family Worker, Family Support Worker, Benefit, Care, Therapeutic, Therapy, Advice, Adviser, Health, Wellbeing, Social Care, Social Care Services, Health and Social Care.

Senior Social Prescribing Link Worker

We have rewarding opportunity for a Senior Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could connect to people, community groups and statutory services for practical and emotional support, we would love to hear from you!

Position: Senior Social Prescribing Link Worker

Location: Covering Birmingham and North Solihull

Hours: 37 hours per week

Salary: £22842 per annum

Contract: Fixed term to the end of September 2021

Benefits: The provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: 12th July 2020

Interview Date: 15th, 16th and 17th July 2020

Social Prescribing Link Worker will be integrated into the wider multi-disciplinary team of a PCN. This is part of NHS England’s Long Term Plan, which commits to building the infrastructure for Social Prescribing in primary care.

The Role

The Senior Link Worker will have a dual role, taking responsibility for the line Management of Link Workers and any volunteers linked to the service, providing them with suitable support and supervision and at the same time continuing to provide personalised support to patients through the provision of cover for Link Workers during absences and supporting with more complex patients.

Link Workers provide one-to-one support to people who are referred to them by GPs and the wider PCN team, helping them to increase their active involvement with their local communities. They may have issues such as debt, poor housing and physical inactivity, as well as loneliness, isolation and low level mental health concerns which affect their health and wellbeing.

About You

You will need to be able to communicate well, building strong relationships with your team, GP Practice staff and the wider health and social care sector as well as community groups and VCSE organisations. You should have experience of leading a team of staff, providing timely and appropriate support and development and dealing with conduct and performance issues in a consistent and fair manner.  Link Workers are based within GP practices so experience of managing Outreach staff or remote workers would be advantageous. 

You will have:

• Experience of staff supervision, ideally in a health and social care setting or similar
• Experience of direct delivery of support to individuals with social needs
• Knowledge of the Birmingham and North Solihull areas
• Experience of partnership working across a range of organisations

The service is delivered flexibly to meet the needs of patients so some evening and weekend work may be required.

An interview is guaranteed to suitably qualified and experienced people with disabilities.

All successful applicants will be subject to an enhanced DBS check

About the Organisation

A leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to our staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Floating Support, Befriending, Community Family Worker, Social Worker, Community Navigator, Peer Support Worker, Welfare Support, Family Worker, Family Support Worker, Benefit, Care, Therapeutic, Therapy, Advice, Adviser, Health, Wellbeing, Social Care, Social Care Services, Health and Social Care.

The organisation is looking to recruit two Community Support Workers (one supporting our London Projects, the other in the Midlands). The Community Support Workers will play a proactive role in supporting mentees as they prepare for released from prison and providing practical assistance to help mentees re-integrate back to their community. 

We are looking for forward thinking candidates will a high level of motivation who have experience of working with challenging, hard to engage and disaffected groups.  A keen insight into the support needs of those who have experienced prison and the challenges they face returning to the community is required for these roles.

To apply, please submit a tailored CV and cover letter (maximum 2 pages of A4) explaining how your experience addresses the person specification in the attached job description.

Please note for the West Midlands role use of a car is essential.
For more details or an informal discussion about the role, please call Julia Alexander on 0800 1934 046

Closing date for applications is 12 noon on Friday 17th July 2020. 
Please note, interviews will be via video conferencing.

Trailblazers Mentoring is committed to equality and diversity and strongly encourages applications from BAME groups and those with personal experience of the criminal justice system.

Recruitment during COVID-19 restrictions

During the COVID-19 restrictions, our interviews will be by video call.
Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.

Location
Based at any Crisis Skylight – Birmingham B9, Brent NW10, Coventry
CV1, Croydon CR0, Edinburgh EH8, London E1, Liverpool
L1, Newcastle Upon Tyne NE1, Oxford OX1, South Yorkshire S63, South Wales SA1.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Crisis Data and Technology team is embarking on a multi-year program of modernisation of our Skylights (day centres for the homeless) including the development of “MAPS” – the Crisis case management system built on Dynamics 365. Going forward this platform will evolve to support “Crisis and Christmas” (the UK’s biggest volunteering event) as well as supporting the growing portfolio of services Crisis offers for the homeless.

About the role

As the only Dynamics 365 Developer/Analyst, you will primarily act as Crisis technical lead to configure/develop our Dynamics 365 estate over time. Working behind user facing staff in client services your job is to help turn user stories into released functionality. Working within an established development framework to a quarterly release schedule you will help specify, configure, develop and test all changes to Crisis Dynamics 365 estate before pushing through into productive environment.

The role will advise Crisis on other business systems that may leverage the Dynamics 365 cloud and work closely with the data engineering team in respect of the Common Data Service.

As part of the wider Data and Technology team you will act as a 3rd line resolver behind the Helpdesk and support the development of training materials for end users.

About you

To be successful in this role you will need to have excellent Dynamics 365 skills, able to work closely with our Microsoft Gold Partner and work within a semi-agile development framework. Ideally certified (or working towards) Microsoft PowerApps and Dynamics 365 level of competency you will be seen as our go to product expert in the Dynamics 365 and Common Data Service space.

Your expertise is in the Microsoft world of Dynamics 365 and Power Apps. No level of expertise is too high for this role but if you don’t (for example) yet develop in PowerApps then you can learn this at Crisis with support from our Microsoft 3rd parties. Either way you will have passion and strong product knowledge across business systems tooling associated with Dynamics 365 and beyond.

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply

If this sound likes the opportunity for you, apply by submitting CV and cover letter addressing points 1, 2 and 4 of the person specification.

Closing date: 12 July 2020 (11.59pm)
Interviews: 24 July 2020

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094

Principal Practice Tutors (PPT) hold key responsibility for teaching and developing participants at the five-week summer institute, regional recall days and in the participant units within local authorities. PPTs play a critical role as the practice experts within Frontline, a core to this role is modelling and supporting practice tutors as well as working directly with a  participant units, based within statutory children’s social care services. Each unit comprises four (in some cases 5) participants and is led by a Consultant Social Worker (CSW). Applicants will need to have  previous experience in Higher Education – ideally having led an academic teaching unit, holding programme lead responsibilities and  taken a leadership role in teaching or research.

Applicants need an excellent understanding of the social work role and an ability to make links across both adults’ and children’s services. Core to the PPT role is the ability to provide general support, challenge and guidance to participants, CSWs and practice tutors in order to ensure that participants practice learning experience is of excellent quality. PPTs also support CSWs to develop and  provide excellence guidance and management to participants on the programme.  To apply you will need to have advanced social work practice skill, experience of developing others and a commitment to educating a new generation of social workers. This role provides the opportunity to genuinely align practice and theory and instill the same strong commitment in CSWs and participants. In doing so you will need a commitment to evidence informed practice models and an appetite to exploring different and innovative approaches to teaching these models.

This role is part time, 0.5 FTE.