Duties and Responsibilities

Support Work:

 To work in partnership with mothers/carers to identify children and young people’s support needs and to ensure those needs are met.

 To undertake needs analysis for each child and young person, to ascertain the level of support needed and the type of activities required to meet their needs.

 To develop and deliver a comprehensive programme of one-to-one and group therapeutic and play sessions, and shared activities within refuge.

 To provide school holiday play schemes in refuge.

 To supervise and accompany children and young people on trips and visits outside of refuge.

 To provide one to one support and family support with families living in the community.

 To seek approval of all programmes with the refuge manager and ensure that these are discussed with other relevant members of the staff team before implementation.

 To participate in the development of informative literature for women and children, including a children’s introduction pack, which is to be kept up-todate.

 To purchase/hire such equipment as necessary to undertake programmes within budgetary constraints and with approval from the refuge manager.

 To carry out appropriate methods of communication with women, children and young people living in refuge to keep them informed about opportunities and updates on work that is taking place, including house meetings.

 To carry out detailed monitoring and evaluation of all support work, and keep an accurate record of notes and comments in line with relevant legislation.

 To communicate regularly with mothers/carers about the work with their children.

 To support mothers/carers to enable them to meet the schooling, health and social care needs of their children.

 To link with health workers, schools, nurseries, social workers and to implement procedures for referral to other agencies

 To work with the BSWA floating support and resettlement teams to identify the needs of women and their children leaving refuge after being offered permanent accommodation.

 To advocate on behalf of children, where necessary, throughout adhering to Child Protection procedures.

 To ensure that Health and Safety records are kept up to date.

Administration:

 To work within BSWA’s administrative and financial systems.

 To ensure that adequate records are kept for all service users.

 To keep accurate records of financial transactions in line with BSWA’s procedures.

 To provide monthly reports to the Refuge Manager about work that has taken place, feedback from service users and produce statistical information about participation.

 To contribute to the preparation of reports for funders.

Communication:

 To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: o maintaining BSWA communication records o following safety procedures o attending team meetings.

 To attend support and supervision sessions with your line manager.

 To develop a professional working relationship with external agencies.

Premises and Equipment:

 To ensure that all play areas, equipment and activities comply with Health and Safety requirements, the Children Act and other relevant legislation.

 To deliver inductions and orientation to all children and young people entering the refuge.

 To offer support and training to volunteers and ensure that they are aware of all legal Health and Safety requirements.

Training:

 To deliver positive relationships and domestic violence awareness programmes in local schools and youth groups.

 To raise awareness of the impact of domestic violence on women and children and of BSWA services through the delivery of training and briefing sessions to agencies and community groups.

 To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users.

General:

 To maintain the confidentiality of the women, children and young people using the service.

 To maintain confidentiality in all matters relating to the organisation. 

 To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA’s framework for equal opportunities and anti-discriminatory practice.

 To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those related to working with children and young people.

 To work within BSWA and local multi-agency safeguarding procedures.

 To ensure the efficient use of resources at all times.

 To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.

 To participate in the development and annual appraisal of a personal individual development plan with the line manager.

 To identify and attend training relevant to the post in agreement with your line manager.

 To participate in 24 hour on call cover and provide emergency cover where needed.

 To participate in multi-agency work.

 To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post. 

Homebased in the West of England/Wales

A fantastic opportunity has arisen for a full time Learning & Development Trainer to join SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, has been providing lifelong support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 85,000 people in need, from Second World War veterans to young men and women who have served in more recent conflicts, and their families. SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

About the role

We are looking for a passionate and multi skilled Learning and Development Trainer to work as part of our team delivering training to our employees and volunteer network. Your role will involve working with the rest of the training team to design, develop and deliver our complete range of courses that will inspire our employees and volunteers to want to learn. You will consult and collaborate with internal departments to understand our work, identify appropriate content, design training interventions, deliver courses across the West of England and Wales and evaluate the impact of the learning.

About the team

We are a small hard-working team, dispersed across the UK.  Although we have our own areas of responsibility, we collaborate on projects and support each other.  You'll join us at an exciting time as we adapt our courses from classroom-based to blended learning.

About you

We are looking for an experienced trainer, ideally with a background working in the voluntary sector or similar, who is highly credible, engaging and with lots of enthusiasm to really bring our culture and values to life.

To carry out this role successfully you will have a track record of delivering standard training content and developing bespoke content as necessary.

You will be a committed team player with a highly collaborative style, and be able to demonstrate resilience and resourcefulness, along with being self-motivated and able to prioritise in a fast paced and changing organisation.

You will have knowledge and experience of the full training cycle. Experience of virtual training delivery is highly desirable.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

To apply, visit SSAFA’s website. 

If you have any queries or would like to speak to someone about this role, please contact Dan Turpin for an informal discussion.

Closing date: Midnight on 14 October 2020.  SSAFA reserves the right to close the vacancy earlier if the target number of applications is reached.

Interviews: Week commencing 26 October 2020

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement available on our website.

About us

Changing Our Lives is a rights based organisation that works in coproduction with disabled people and people with experience of mental health difficulties, finding solutions that enable them to lead ordinary lives that many of us take for granted.

Person specification

We are looking for an experienced individual, who is passionate about the rights of disabled people and people with experience of mental health difficulties. You will not be afraid to challenge but equally you will be able to develop strong relationships which can be drawn on to bring about change for individuals as well as strategic change.

What you will do

You will be working in a fast paced environment across a range of coproduced projects so you will need to be comfortable with change as often people start with one idea and it naturally develops and evolves. You will be comfortable working in the community, with local people enabling them to lead projects and equally as comfortable talking to senior figures, negotiating change. You will be working across the West Midlands, with occassional work in other areas of England. 

This is a part time post of 20 hours. However, for the right candidate we would consider less hours to suit their personal circumstances.

Changing Our Lives is a rights based organisation that works in coproduction with disabled people and people with experience of mental health difficulties, finding solutions that enable them to lead ordinary lives that many of us take for granted. We are looking for a passionate individual commited to people's rights. You will be practical and very organised, a 'people person' able to communicate with a range of people including young people, adults and professsionals. You will be working in a fast paced environment across a range of projects, so you will need to be comfortable with change as people often start with one idea and it naturally evolves and changes. You will be working across the West Midlands, with occassional work in other areas of England. This is a position in which we will support an individual with less experience who is enthusiastic, a hard worker and willing to learn. The position is 20 hours per week, although we would consider less hours for the right candidate. The minimum requirement is 3 years working with disabled people, people with mental health difficulties or other people who have been disadvantaged. 

This role is focussed on Inner City Birmingham or Ladywood and Perry Barr districts.

About Us

The National Lottery Community Fund is the largest community funder in the UK - we’re proud to award money raised by players of The National Lottery  to communities across the UK. Last year alone we gave out over half a billion pounds (£508.5 million) of National Lottery funding to over 11,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. We support a wide range of health, educational, environmental, and charitable projects with grants ranging from as little as £500 to multi-million-pound programmes. 86% of our new grants were for less than £10k.

At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots groups right up to large UK-wide charities. We have changed how we work across the Fund to help us serve people and communities more effectively, working flexibly and on their terms; working closer to communities.

About the Role

As a funding officer you will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities from a defined geographical area, you will understand what matters to them and where our funding can make the biggest difference.

Being responsible for supporting local people and communities you will have a strong understanding of our vision, our commitment to equity and inclusion and our funding products. You’ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals.

Being responsible for the pipeline of projects you will need to understand and respond to the different needs of our customers by providing advice and considered feedback and be willing to have challenging but constructive conversations.

Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact.

You’ll also need to work within the Fund’s policies and procedures and the necessary legislation, and in a way that is in line with our vision and principles.

You will represent the Fund within your local area including at funding fairs and external meetings and create opportunities for people to come together. You will share learning from your conversations, events, grant holder reports and evaluations with other colleagues so that we can maximise our impact.

You’ll be part of a team, led by a Funding Manager, and comprised of several other Funding Officers.

Contract Type: Permanent

Hours: 37 Hours per week, flexible working considered

Interview Date: Phone interviews for long listed candidates will take place on the 20 & 22 October 2020. Full interviews will take place on the 3 November 2020 (interviews conducted remotely)

Essential Criteria

We are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding. Whether through lived or gained experience you will really understand the communities we work with.

You will have: 

• Communication skills: Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes.
   
• Relational skills: Ability to nurture, develop and promote effective relationships and communication with colleagues, community organisations and other external agencies with a strong commitment to equity and inclusion
   
• Analytical skills: Ability to assess a high volume of applications, make good judgements, challenge when appropriate and manage risk.
   
• An ability to manage your own workload with minimal supervision

Ideally you will live within the geographical area you are covering or have excellent knowledge of that area. You will work from several locations across the area, including your home and our offices with the expectation that you will be flexible in order to get the best outcomes for our customers.

Desirable Criteria

Desirable criteria include:

• Lived experience or working knowledge of Birmingham’s inner city areas and its third sector.
   
• Demonstrate sound IT skills and the ability to learn detailed processes

 For You

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

• Generous annual leave and company pension scheme
   
• Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
   
• Enhanced paid maternity, paternity and adoption leave
   
• Season ticket and cycle to work loans
   
• Paid volunteering leave

How to Apply 

Visit our website on The National Lottery Community Fund for further details about the vacancy and our application process.

Equal Opportunities

Equality, diversity and inclusion in our grant-making, and amongst our people, are all vital to our success in supporting people and communities to thrive.  We believe our people should represent the communities, organisations and individuals we work with.  We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. We are a Disability Confident employer and positively welcome applications from disabled people.

This role supports the establishment of our new Brilliant Tutoring Programme, for which we are currently bidding for funding as part of the Government’s National Tutoring Programme. We will only make final offers for this role if our funding is confirmed, which we will know by the end of October. If, like us, you’re passionate about helping students to make up the learning lost as a result of school closures this year, we’d love to hear from you.

The Organisation

The Brilliant Club is an award-winning charity that exists to increase the number of pupils from underrepresented backgrounds progressing to highly-selective universities. We do this by mobilising the PhD community to share its expertise with state schools. We recruit, train and place PhD researchers to work with state schools: either part-time as tutors through The Scholars Programme or full-time as classroom teachers through Researchers in Schools (RIS). In 2018/19, The Brilliant Club worked with over 700 state schools and 13,000 pupils across the UK. 

The Opportunity

The Brilliant Club is planning to be a provider for the National Tutoring Programme to support the national catch up effort in England following school closures in response to COVID-19 and have submitted a bid to the Education Endowment Fund. If successful, The Brilliant Club is looking to recruit for a School Partnerships Officer role. This new role will work on school partnerships and business development across The Scholars Programme and our new Brilliant Tutoring Programme (BTP). The successful candidate will enable the national team to effectively utilise our CRM (Salesforce) for building school partnerships. They will work closely with the External Affairs department to plan external communications, social media campaigns and website content to support school partnerships. They will project manage the development and delivery of our school partnerships strategy. The role requires a driven and dynamic team player who has experience of success in school partnership management systems. To manage and deliver key responsibilities they will need to be confident using Excel, Salesforce (or other CRM systems). A successful candidate will be detail-orientated, well organised and enjoy solving complex problems. They should enjoy being creative (through written and visual communications) and working collaboratively with designers to produce high quality materials. The Brilliant Club exists to increase the number of pupils from underrepresented backgrounds progressing to highly selective universities. We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at The Brilliant Club and we are committed to increasing representation and diversity at the charity.

This role supports the establishment of our new Brilliant Tutoring Programme, for which we are currently bidding for funding as part of the Government’s National Tutoring Programme. We will only make final offers for this role if our funding is confirmed, which we will know by the end of October. If, like us, you’re passionate about helping students to make up the learning lost as a result of school closures this year, we’d love to hear from you.

The Organisation

The Brilliant Club is an award-winning charity that exists to increase the number of pupils from underrepresented backgrounds progressing to highly-selective universities. We do this by mobilising the PhD community to share its expertise with state schools. We recruit, train and place PhD researchers to work with state schools: either part-time as tutors through The Scholars Programme or full-time as classroom teachers through Researchers in Schools (RIS). In 2018/19, The Brilliant Club worked with over 700 state schools and 13,000 pupils across the UK.

The Opportunity

The Brilliant Club is planning to be a provider for the National Tutoring Programme (NTP) to support the national catch up effort in England following school closures in response to COVID-19 and have submitted a bit to the Education Endowment Fund. If successful, The Brilliant Club is looking to recruit a Head of School Partnerships to drive partnerships with schools and networks across the UK. This is a new role with national oversight to ensure we work to support as many pupils as we can through The Scholars Programme and our Brilliant Tutoring Programme (BTP). This external facing role will involve networking and building relationships with senior leaders across the education sector. The successful candidate will have an excellent track record of building relationships with schools to reach strategic targets. Whilst much of this role is external facing, the role will also advise on work, led by the School Partnerships Officer, to ensure our customer relationship management system (Salesforce) is set up to serve a wider range of partnership types. As a leader within the team, there may be opportunities to share best practice, offering training and support where capacity allows. As this is a new role, the successful candidate will help shape our processes around national partnership building and approach them in innovative and creative ways to provide impact for our pupils. The Brilliant Club exists to increase the number of pupils from underrepresented backgrounds progressing to highly selective universities. We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at The Brilliant Club and we are committed to increasing representation and diversity at the charity

This role supports the establishment of our new Brilliant Tutoring Programme, for which we are currently bidding for funding as part of the Government’s National Tutoring Programme. We will only make final offers for this role if our funding is confirmed, which we will know by the end of October. If, like us, you’re passionate about helping students to make up the learning lost as a result of school closures this year, we’d love to hear from you.

The Organisation

The Brilliant Club is an award-winning charity that exists to increase the number of pupils from underrepresented backgrounds progressing to highly-selective universities. We do this by mobilising the PhD community to share its expertise with state schools. We recruit, train and place PhD researchers to work with state schools: either part-time as tutors through The Scholars Programme or full-time as classroom teachers through Researchers in Schools (RIS). In 2018/19, The Brilliant Club worked with over 700 state schools and 13,000 pupils across the UK.

The Opportunity

The Brilliant Club is planning to be a provider for the National Tutoring Programme to support the national catch up effort in England following school closures in response to COVID-19 and have submitted a bid to the Education Endowment Fund. If successful, The Brilliant Club is looking to recruit two dynamic and driven individuals as NTP Managers. As a leader within the Brilliant Tutoring Programme (BTP) team, this role will play an important part in managing programme delivery, including ensuring that the goals and targets agreed with the Education Endowment Fund are met. Both BTP Managers will directly line manage a team of up to six BTP Programme Officers, who each manage a cluster of School-PhD Tutor relationships. The two BTP Managers will work closely alongside each other to lead and support the wider BTP team of Programme Officers and a BTP Coordinator. The BTP Managers will ensure excellent programme management from the Programme Officers. They will work closely with the Scholars Programme recruitment, school partnerships and regional teams and work collaboratively with Scholars Programme Regional Managers to manage Brilliant Club School relationships and ensure PhD tutors are recruited and trained to deliver placements. Each BTP Manager will also take on responsibility for a specific programme oversight: course development and quality assurance and programme delivery systems The Brilliant Club exists to increase the number of pupils from underrepresented backgrounds progressing to highly selective universities. We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at The Brilliant Club and we are committed to increasing representation and diversity at the charity.

It’s a tough time for us all right now. Do you want to help young people facing the toughest challenges of all?

You will get the chance to turn around the lives of disabled young people, helping them create a plan of action for positive futures. With your help they will also connect with others, regain confidence, skills and enjoy a more ordinary teenage life. We are looking for a fun and creative person, experinced in working one to one and in small groups, using video, voice recording, photographs, artwork or graphics to help facilitate change.

Please download our application pack for more details. Closing date 16th October 12pm (midday).

Benefits Include

• 25 days annual leave + bank holidays (FTE)
• Flexible working
• EAP
• Stakeholder pension scheme plus 8% employer contribution
• A friendly workplace with a strong culture of helping people uncover their potential.

Recovery Navigator / Support Worker (Mental Health)

Erdington, Birmingham

37.5 and 18.75 hours per week 

£18,246 per annum (£9,123 per annum for part time positions)

Our client is a leading provider of mental health services in Birmingham and the West Midlands.

They are looking for Recovery Navigators to work in partnership with people experiencing mental health difficulties who are currently residing in non-acute in-patient care. You will deliver a person centred recovery approach, in groups or on an individual basis, that focuses on developing, maintaining and strengthening their skills and abilities. Ultimately you will support service users to attain independence in daily living skills in agreement with their individual needs and personal plans, achieving successful outcomes and promoting moving on.

They are looking for mental health professionals with experience of assessing and constructing care plans that support people to be in control of their lives. Ideally you will be QCF/NVQ level 3 qualified or have a willingness to work towards this qualification. It is essential that you have an empathy for people experiencing mental health issues and are committed to service user involvement and empowerment. You will have a good understanding of equal opportunities, confidentiality, safeguarding and health & safety. 

You will need to be flexible due to the shift patterns which include evenings and weekends. Shift patterns include 7.00 am to 3.00 pm and 1.00 pm to 9.00 pm.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

People are key to the success of this organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

We invite applications for an exciting opportunity to join a new and developing service at our office in central Birmingham and working from home until our current Covid-19 policy changes.

The senior therapist will be a member of Respond’s Midlands team delivering trauma informed therapeutic services across the region. You will support Midlands Transforming Care Partnerships to enable people with learning disabilities, autism or both subject to long-stay hospitalisation under the Mental Health Act to return to their local community.

Line managing  therapists, you will undertake a range of clinical work including case management and provide clinical supervision, reflective practice groups, consultation and training for a wide range of clinicians, professionals and care staff externally. 

This unique opportunity may well be the next step in your career advancement with a commitment from Respond to support and develop your skills in all areas of the role, including your knowledge of trauma and its impact on people with learning disabilities, autism or both.

About us: Respond is a small national charity with offices in London and Birmingham providing specialised community support for children and adults with learning disabilities, autism or both who have experienced abuse or trauma. 

The heart of our work is psychotherapy and through the many years of our development we have become experts in understanding and working with trauma. This guides the range of services we provide.

To apply: Via CharityJob with a covering letter outlining how you meet the person specification criteria. Applications without a covering letter will not be considered.

Closing date: 25th October 2020

Interviews (by Zoom): 5th November 2020

Project Manager – Fast Growing Charity with Great Leadership Development Opportunities

Come and work in a growing organisation which supports young people with life changing opportunities in Science, Technology, Engineering and Mathematics (STEM).

The Charity

Generating Genius connects students from BAME and disadvantaged backgrounds with top businesses in STEM and universities through our Uni Genius and Alumni Genius programmes.

We offer great leadership opportunities and flexible working arrangements for you to take the initiative and run a successful programme.

The Position

We’re looking for a highly motivated project manager with excellent organisational and interpersonal skills to run the Uni Genius programmes.

Current Uni Genius Programmes are:

1.Work experience programmes (350-400 students per year participate from Uni Genius at different times during the year)

2. University Preparation and Access Programmes

3. Corporate Mentoring Programmes

4. Corporates Insight Days

Annual Rate: £30,000-£33,000

Location: Can be based in London, Birmingham, Manchester or Leeds (travel to London 2 days per month from January 2021)

Job Type: Long term contract

Earliest Start Date: September 2020

Security Clearance: DBS Clearance and references will be required

Responsibilities and Duties:

• Managing the existing Uni Genius Programmes
• Creating new Uni Genius programmes
• Adjusting the existing Uni Genius programmes where necessary
• Organising work experience programmes
• Run a rolling student recruitment campaign
• Planning STEM activities to be delivered by 3rd parties for students
• Liaising with universities to deliver academic sessions and organise residential visits
• Organising and attending events with students
• Representing the organisation with companies, schools, colleges, universities, teachers and parents
• Ensure compliance with all necessary health and safety legislation for every event.

Essential skills and experience:

• Ability to manage multiple tasks
• Previous event planning and programme management experience
• Partnership building experience
• Proposal writing and fundraising experience
• Problem solving and critical thinking
• 2 years previous experience of project management
• Rapport building
• Strong verbal and written communication skills

£26,250 – £31,250 (Regional salary weighting may apply)

Full-time, Permanent

Home based with the potential to do some face-to-face activity post COVID-19 and covering Central England (including: Lincolnshire, Leicestershire, Bedfordshire, Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire)

The Shaw Trust, in tandem with government and the broader employment support community across the UK, is working hard to make sure we support as many individuals as possible to get and keep a job.

We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible, and that support should reflect their individual needs.

To help us in this mission, we are looking to expand our employability services and are looking for Team Leaders to work on a DWP Work and Health Programme - Job Entry: Targeted Support (WHP/JETS).

The WHP JETS Team Leader role is integral to the success of our employment programmes, to ensure our staff integrate in multi-disciplinary teams and work together to provide regular, high quality support to participants.

The role requires an engaging, empathetic and motivating individual, with the ability to support staff to achieve day-to-day performance. The Team Leaders will develop and maintain effective relationships with key stakeholders and ensure the effective management of staff caseloads.

This role is perfect for individuals with proven leadership skills and experience of leading and supporting customer focused teams. The successful candidate will have excellent interpersonal skills, a solution focussed approach, be target driven and highly organised.

Reporting to the Regional Delivery Manager, you will be responsible for managing and assisting the them in the day-to-day management and support of the teams.

Benefits

• Competitive Salary.
• Enhanced Pension Scheme after 6 months.
• Life Assurance x 3 of your salary.
• Enhanced annual leave.

Birmingham or London based applications considered.

Hours: Part time at 60% (average of 3 days per week– structure of working week can be discussed, Monday's/Thursday’s are required). Additional hours per week will be available as further funding becomes available. 

Initially reporting to the CEO

As the Sophie Hayes Foundation embarks on an exciting phase of growth and development,supporting more women survivors of Human Trafficking, the Volunteering and Survivor Network Supervisor will become a valued member of the organisation’s new Senior Management Team

The right candidate will focus on creating and delivering the Volunteering and Survivor Network programme, ensuring the needs of the women survivors are met through increased opportunites for volunteers and partners.

VOLUNTEERING PROGRAMME: CORE ACCOUNTABILITIES

To oversee the three R’s of volunteering: Recruitment. Retention. Recognition this role will:

1. Create and deliver the organisations Volunteering Strategy (VS) and Volunteering Programme (VP) by including existing volunteers, staff, and partners
2. Incorporate individual, corporate and community volunteering opportunities and activities
3. Liaise with all staff regarding volunteering opportunities
4. Attend meetings within the organisations as and when necessary
5. Ensure the Blackbaud Etapestry database for volunteers is maintained within all regulatory requirements
6. Carry out monitoring and analysis of all aspects within volunteering and volunteers
7. Write and present regular reports for senior management and committees
8. Arrange regular appreciation events for volunteers
9. Ensure that the values and behaviour of volunteers align with the organisation.
10. Create and regularly update the Volunteers Handbook and other relevant documents and publications
11. Produce a quarterly volunteer’s newsletter and to maintain a social media presence and respond to volunteer enquiries
12. Be available to work outside office hours to carry out volunteering training events and to interview prospective volunteers
13. Undertake such other duties within the competence of the postholder which may be required from time to time
14. Identify corporate, community partnerships to increase volunteering support for survivors of human trafficking
15. Host visits from external organisations and individuals to promote the organisations mission and vision
16. Create recognition events honouring all external support

SURVIVOR NETWORK: CORE ACCOUNTABILITIES

1. Deliver the organisations Survivor Network (SN) programme and quarterly events across all 3 SHF locations
2. Ensure all SN events are integrated into the organisations Employability Programme
3. Ensure the Blackbaud Etapestry database for SN events is maintained within all regulatory requirements
4. Carry out monitoring and analysis of the SN programme and events
5. Write and present regular reports for senior management and committees
6. Ensure that the values and behaviour of the SN programme and events align with the organisation.
7. Create and regularly update the SN programme handbook and other relevant documents and publications
8. Produce a quarterly SN newsletter and maintain a social media presence and respond to SN enquiries
9. Be available to work outside office hours to carry out SN events
10. To undertake such other duties within the competence of the postholder which may be required from time to time

ESSENTIAL

MINIMUM 3 -5 YEARS SUPERVISING VOLUNTEER PROGRAMMES

• Experience of programme or project management in a charity context. (creation, review, delivery)
• Creating and delivering KPI's and all reporting tools
• Empowering and Equipping Others: Experienced in teaching or facilitating others and bringing out the best in those around you.
• Experience in building alignment with partners and stakeholders over a shared agenda. 
• Experience in influencing others for a common goal and managing complex stakeholder relationships

BEHAVIOURS 

• Leadership: Able to set vision and inspire others to bring them with you.
• Strategic thinking: Can look ahead, spot and mitigate challenges and leverage opportunities.
• Programme Management: Can manage programmes effectively and efficiently.
• Autonomy: Self-leadership and personal initiative 
• Organised: Able to process details, create structure and follow process. 
• A coaching mentality: Focused on developing self and others, self-aware, open to learning, giving and receiving feedback. Lives the Sophie Hayes values and culture. 
• Responsibility: You do what you say you will do and take accountability.
• Collaborative: You work well with others, form partnerships and can balance challenge with support
• Flexible: Able to support where needed. 

DESIRABLE

1. Knowledge and understanding of the human trafficking and modern-day slavery sector
2. Experience of using social media and digital communication tools 

The people that we work with come from all over the world and have a wide variety of beliefs, experiences, backgrounds. We are committed to sharing reflecting this rich diversity amongst our staff, volunteers and trustees and would strongly encourage applicants from minority and under-represented groups

However, this post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 20