Jobs in Birmingham

About us

We’re looking for a Monitoring Evaluation and Learning Adviser to join our International Team and support the development and evaluation of international drowning prevention projects and to help build a culture of learning.

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays (pro-rata)
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cash plan

About the role

As a Monitoring Evaluation and Learning Adviser, you will be tasked with focus on the following areas:

• Proactively support and coach RNLI teams to develop project logic, define indicators, data collection tools and analytical methods during the design of projects.
• Develop and support critical thinking and learning approaches including reflection and review throughout the project cycle.
• Work with Programme Leads to develop and maintain results frameworks and support their use in project design and monitoring.
• Build the capacity of our international partners in monitoring, evaluation and reporting.
• Review programme monitoring data, working with Project Managers to verify, analyse and challenge as required.
• Work with Programme Leads and Project Managers to identify evaluation requirements and manage the delivery of evaluations ranging from internal reviews to independent external evaluations.
• Support Programme Leads to develop knowledge management processes, to ensure programmes and projects are developed using best available evidence.

About You

To be considered as the Monitoring Evaluation and Learning Adviser, you will need:

• Experience of designing, managing and/or delivering evaluations of projects
• Experience of turning evaluation evidence into applicable recommendations/findings
• Experience of working within international development programmes
• Experience of conducting or commissioning evaluations in low-income countries
• Experience facilitating and recording learning outcomes from projects and initiatives

International travel is part of the role, and you must be willing and able to visit countries connected to our work. Some countries may require specific vaccines and visas before entry and therefore it is a requirement of the role to have these when required. In this role we would expect 2 or 3 trips per year to be required of up to a week in duration.

So, if as a Monitoring Evaluation and Learning Adviser you can combine an analytical rigour and logic with pragmatism and coaching skills then this could be the opportunity for you to contribute to reducing drowning globally. Please apply via the button shown.

Closing date: 7 January 2024.

Interview dates: 23 & 26 January 2024.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore any offer of employment will be subject to an enhanced criminal records check.

The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales, DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland, Access NI, Republic of Ireland, Garda Vetting, International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Job Title: Camper & Volunteer Recruitment Coordinator - Scotland

Remote Working - Scotland

Location: Home based in Scotland (Glasgow, Edinburgh or Perth) with extensive travel in the region (Scotland and the Northeast of England) and UK. There will be a requirement of evening and weekend work, including extended working hours as the business needs dictate as well as overnight stays. There is also a requirement to work at our residential camps which means being away from home multiple times anywhere between 3 and 12 nights all around the UK, again with extended working hours.

Salary: £24K per annum

Hours per week:  35

Job Purpose: 

Responsible for raising the profile of Over The Wall in the UK to recruit campers and volunteers from Scotland and the North East of England for all services. To develop and manage relationships with referrers, contacts, partners, families and individuals to identify and generate ongoing engagement and recruitment opportunities. Recruitment, selection and training of adult volunteers for the region, to support young people with health challenges and their families who access our services. To work operationally as part of our staff team and with our campers and volunteers at both our residential and virtual activity camps. 

Duties and Responsibilities:

· Actively identify potential referrers or sources of recruitment and develop and nurture relationships, acting as the consistent point of contact, support and liaison.

· Undertake focused recruitment to support growth of partnership camps.

· Building and maintaining connections with communities in hard-to-reach areas, areas of high deprivation and ethnic minority communities.

· Advise and support families and build their trust in OTW through your camp experience and knowledge to encourage them to apply for our services and assist them with the application process as required. 

· Contribute to OTW’s strategic camper and volunteer recruitment plans and take responsibility for delivering outcomes and meeting agreed camper and volunteer recruitment targets in a timely and appropriate manner, producing progress reports as necessary.

· Identify and maximise opportunities throughout the UK to positively promote and showcase Over The Wall’s services within a range of settings through face to face and virtual engagement, presentations and by other mediums.

· Identify and build strong, long-term relationships with organisations, universities, communities and other potential volunteer recruitment partners and stakeholders to increase volunteer applications.

· Building a network of connections, both at an individual and organisational level.

· Maintain an awareness of safeguarding policy and practice, to ensure the safety of service users.

· Assess and process volunteer applications, references, background checks and interviews in line with the principles of Safer Recruitment.

· Work with the Nursing and Wellbeing Teams to develop a recruitment plan for specialist roles.

· Maintain Over The Wall’s recording and data systems to ensure these are accurate and up to date at all times.

· Regular and extensive travel is required within your designated region and across the UK for face to face meetings, clinical area visits / family liaison, volunteer fairs, facilitate volunteer recruitment selection events across the UK and attendance at events for both professionals and families to increase OTW profile. This will include some overnight stays.

· Attend meetings at OTW Office or other locations in the UK as required.

· Regularly attend OTW residential camps around the UK and virtual camps as part of the operational staff team, working with children and volunteers attending our camps. This would involve long working hours including day / evening and weekends and being away from home for up to 12 nights at a time. 

· Manage conflict and volunteer issues including complaints, health, behaviour and safeguarding in the absence of the Head of Volunteer Recruitment.

· Hosting visitor sessions or other events at our residential camps.

· Determine and report on resource and collateral needs to support effective recruitment.

· Undertake any other duties as deemed appropriate by the Head of Camper Recruitment, Head of Volunteering and/or CEO that may be required in accordance with the overall purpose of the job.

· Abide by and comply with all OTW policies and procedures, especially relating to individual areas of responsibility.

Person Specification:  

Essential 

· Based within Scotland, and with established connections to diverse communities.

· Experience in developing contacts and building successful relationships with organisations and individuals.

· Excellent communicator; both verbally and in writing

· Excellent organisational skills, prioritising and workload management skills

· Experience of working with a diverse range of people

· Flexible with a creative approach

· Flexible in working across other geographical regions as required.

· Experience of working independently and effective time management

· Experience of delivering training to and working with adults in complex environments.

· Experience of working in a goal orientated environment

· Proficient use of email and Microsoft Office suite

· Excellent presentation and public speaking skills both in person and virtually

· Good customer service ethos

· Enthusiastic with a sense of fun

· Ability to work effectively from home.

· Ability to travel regularly throughout the region, stay away from home and attend residential camps throughout the UK.

· Ability to work extended working hours, days, evenings, and weekends to suit the business needs as required.

· Hold a current full driving licence and have use of a car.

 Desirable 

· Experience and/ or training in the practice of Safer Recruitment and appropriate safeguarding

· Experience of working in a residential camp environment

· Experience of producing statistics and reports

Residential Camp Requirements:

Over The Wall Camps are busy and active environments, which require extended periods of physical activity, and the lifting of heavy and bulky items, whilst maintaining high energy levels for prolonged periods. When required to attend Camp, there may be instances where assistance is needed to set up activities, support the volunteers and the camp programme.

Benefits:

• 6% Employer pension contribution
• 25 days + public holidays
• Flexible working arrangements

 Diversity, Equality & Inclusion Statement

We actively encourage applications from the broad spectrum of diversity reflected in our beneficiaries, both in terms of visible and non-visible characteristics. We aim to ensure that regardless of where you are in our community, any difference you have is valued.

Safeguarding Statement

We are committed to Safer Recruitment and REQUIRE a minimum of two professional and independent reference checks, with one of the reference checks being the last or current employer. 

We currently have an exciting opportunity for an experienced individual to join our team as a Digital Community Fundraising Manager. You will join us working 35 hours per week, on a permanent basis and will be based remotely. In return you will receive a salary of up to £46,581.14 per annum plus excellent benefits.

This is a remote role but there will be frequent travel required. The ideal candidate will be based in the South-East/London area, but we will consider applicants from other areas of England.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our Digital Community Fundraising team sits within the wider Community and Events fundraising team which currently raises over £4 million to make life better for cats every year. Over the next 3 years we have ambitious plans to grow income and the number of supporters we reach. Being a critical element of our planned growth, through engagement with digital-first communities, the team empower gamers, streamers and content-creators to raise funds and awareness, support people raising funds across our social platforms, manage digital stewardship journeys for our DIY fundraisers, and deliver integrated digital campaigns to support our National network of Adoption Centres and Branches to raise funds within their local communities.

Responsibilities of our Digital Community Fundraising Manager:

This role requires a digital native, someone with significant experience delivering successful digital product strategy from development, marketing to implementation. You will lead and drive forward our Digital Community Fundraising strategy, with lots of opportunity to shape and innovate our approach. You will lead a team of 3 people, inspiring the team to deliver against plans and embedding effective ways of working, as well as direct line management of our Senior Digital Fundraising Officer. Working closely with our National Community Fundraising Manager and Events Fundraising Team Manager to plan and integrate our plans and activity across the Community and Events department, as well as other key internal stakeholder teams.

A key part of your role will be spotting opportunities with external partners and cultivating relationships with key industry contacts within the gaming industry and develop collaborations which can raise significant funds and audience reach.

What we’re looking for in our Digital Community Fundraising Manager:

- Compassionate, courageous and inspirational team leader

- Expert knowledge of digital products, channels and systems, and experience building and implementing digital-first strategy

- Expert knowledge of digital first communities, specifically within gaming, streaming and content-creators

- Expert knowledge of financial management, budgeting and planning

- Expert knowledge of using a database or CRM to manage fundraising campaigns

- Expert knowledge of relevant governance and regulation, including Fundraising COP, GDPR and PECR

- Exceptional relationship builder who can build genuine, effective and happy working relationships with internal and external stakeholders

What we can offer you:

• salary of up to £46,581.14 per annum plus excellent benefits
• generous annual leave entitlement
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 1st January 2024

Virtual interview date: W/C 15th January 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We currently have an exciting opportunity for a creative Assistant Shop Manager (Multi-site) who is looking to make their mark in a high profile store in Aldridge . You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a salary of up to £7,934.02 per annum plus excellent benefits.

Please note, as this is a multi-site role, the succesful canddiate will be expected to cover other shops in the area therefore a driving licence and access to a car are required (overtime and milage will be paid when covering other shops).

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £7,934.02 per annum
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits inlcuding private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Closing date: 1st January 2024

Virtual interview date: Week commencing 8th January 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

Title:                 Clinical/Counselling/Forensic Psychologist or Psychological Therapist
Salary:£45,901-£61,051 depending on experience, newly qualified psychologists considered
Contract:    Permanent
Hours: Full time (35 hours) or Part time (min. 21 hours)
Location: Birmingham, London, London Brent

About the roles
We are a dynamic, innovative and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. As part of our commitment to end the homelessness of more people using our direct services, including people with complex needs, we are seeking Practitioner Psychologist or Psychological Therapists to work in our Birmingham, London and Brent Skylights.

You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences. 

About you
We are looking for people who are community focused and driven by shared values. You will look forward to engaging with individuals who have very difficult lives and have struggled to access traditional forms of support. You will have the skills to offer creative and flexible individual work, alongside consultation and reflective practice to core groups, multi-agency networks and the wider system. You will be excited about joining a local team of people who share a commitment to end homelessness and a national team of 11 psychologists led by a Lead Psychologist.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

If you would like to speak to someone about the role or understand more about Crisis and the work that we do, please e-mail or call Joelle Cowie, Lead Clinical Psychologist to arrange an informal conversation. (Contact details can be found in the attached letter from Joelle)

Closing date: 14th January (23:59)

Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help.

For more information about our work please visit our website.

We have an exciting opportunity for an experienced Digital Community Fundraising Assistant to join our newly created Digital Community Fundraising team. You will join us on a permanent basis, working 35 hours per week and in return you will receive a competitive salary of up to £25,765.62 per annum plus excellent benefits.

This is a remote role but there will be frequent travel required. The ideal candidate will be based in the South-East/London area, but we will consider applicants from other areas of England.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our Digital Community Fundraising team sits within the wider Community and Events fundraising team which currently raises over £4 million to make life better for cats every year. Over the next 3 years we have ambitious plans to grow income and the number of supporters we reach. Making this role a very exciting opportunity for the right candidate to support the success of the team.

Our Digital Community team are a critical element of our planned growth, through engagement with digital-first communities, they empower gamers, streamers and content-creators to raise funds and awareness, support people raising funds across our social platforms, manage digital stewardship journeys for our DIY fundraisers, and deliver integrated digital campaigns to support our National network of Adoption Centres and Branches to raise funds within their local communities.

Responsibilities of our Digital Community Fundraising Assistant:

As Digital Community Fundraising Assistant you will be responsible for supporting the delivery of the agreed community fundraising products and campaigns from conception to delivery, ensuring campaigns are delivered on time, to the agreed audience and within budget to the highest quality. Our product portfolio includes: Meta and social fundraising, gaming and streaming for good, DIY fundraising and community appeals

What we’re looking for in our Digital Community Fundraising Assistant:

• Proven experience of digital fundraising in at least one of the following areas: Meta and social fundraising, gaming and streaming for good, DIY fundraising, community appeals/campaigns
• Proven administration experience
• Experience in a customer care/supporter stewardship
• An understanding of the principles of data protection and experience of managing data via CRM or database

What we can offer you:

• salary of up to £25,765.62 per annum plus excellent benefits 
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 21st December 2023

Virtual interview date: w/c 8th January 2024 (subject to change)

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

JOB TITLE: Marketing Lead

ACCOUNTABLE TO:           Leadership Team

REPORTS TO: Director of Organisational Development.

LOCATION: Dorset with home working

CONTRACT: Permanent

SALARY: FTE £40,175 per annum (£24,430 pro-rata for working 22.5 hours per week)

HOURS: 22.5 hours per week

Job Context

Help & Care is passionate about making a difference and enabling people and communities to live the lives they choose.

We do this by delivering a number of high-profile services across South Central England and have been doing this for over 30 years.

We are particularly focused on providing support to people living with a long-term health condition, carers and those who are isolated or housebound. What makes us different is our person-centred approach. We understand that each individual has different needs, so we work closely with people to understand what really matters for them and to help them lead independent and fulfilling lives for as long as possible. 

We are eager to play a leading role in improving the delivery of health services for the community and we work closely with 3 individual Healthwatch organisations across South England. This partnership ensures that health services are held accountable and the views of the people who use and need these services most are given a platform to have their voices heard.

We support people by providing information, advice and support that enables them to take control of their lives, make decisions and find support that is right for them.

Help & Care have a strategic priority to improve their marketing and communications activity in order to raise our profile and support more people. As part of this we have created a senior role of Marketing Lead, responsible for creating and executing strategic marketing and communications activities and steadily increasing awareness and engagement with Help & Care across all channels.

We encourage applications from people who have most but not necessarily all of our essential criteria. We are committed to supporting and developing our staff.

Job Purpose

Help & Care have an excellent reputation as a service provider and therefore the purpose of this role is to help shape Help & Care’s identity and to further build reputation through branding, awareness and reach.

The Marketing Lead will work to drive cross-channel visibility for Help & Care, to demonstrably support the values of the organisation and to work in a self-driven, inter-departmental way at all levels from strategy to detailed execution of plans.

The postholder will take responsibility for reviewing our ambitious marketing strategy, completing and implementing this in order to significantly grow our impact, reach and brand awareness.

Job Description

Strategy & Oversight

1. To review our marketing strategy in conjunction with key internal stakeholders an ambitious and effective marketing strategy and to oversee the implementation of this plan.

2. Communications – crafting a consistent narrative across all of Help & Care’s external messaging.

Campaigns & Content

1. Planning and developing campaigns and content in order to raise awareness, understanding, interest, engagement, and growth amongst key audiences for Help & Care.

2. Working in a collaborative way to design and deliver campaigns and content across digital and traditional channels ensuring all communications are engaging, accessible and consistent.

Social Media

1. Develop and implement a multi-channel, year round digital marketing growth strategy that ensures Help & Care are consistently reaching more people for their service delivery, campaigning, profile raising and fundraising activities.

2. Design, implement and evaluate successful digital marketing campaigns on full range of channels – LinkedIn, Twitter, Facebook - ensuring they are engaging, accessible and consistent.

Website and E-Marketing

1. Refreshing content on website to greater support visitor journeys and enable collection of visitor data.

2. Improve and develop the user experience on the website, linking robustly to other channels.

3. Manage the delivery of e-marketing campaigns, ensuring Help & Care improve retention and outcomes.

Press and PR

1. Acting as Help & Care’s point of contact for all media inquiries, including preparing press releases, and cultivating Help & Care’s relationship with journalists.

2. Develop and nurture relationships with media, influencers and stakeholder partners.

Line Management

- Provide line management to Help & Care’s Marketing Assistant, ensuring high quality and encouraging support and guidance.

- Manage the workload of the Marketing Assistant, ensuring delegation of appropriate tasks. 

General:

1. Act as key point of contact and expert advisor in all things marketing and external communications.

2. To develop an effective process for managing Help & Care print and digital requirements and requests from all teams, maintaining excellent customer service and ensuring consistency of branding at all times.

3. To ensure a cross-organisational approach to marketing and communications.

4. To undertake research using appropriate tools, analytics and data sources to create reports and recommendations which drive continuous improvement

5. To develop a consistent narrative, language and brand consistency for Help & Care across all channels.

6. To ensure that legal notices, disclaimers and copyright information is used as appropriate and all Help & Care content is fully compliant.

7. To ensure that all data is held in a confidential way and personal information is processed securely and in compliance with GDPR and Help & Care’s privacy policy.

8. Events – developing and leading on events both on-line and in communities supporting the work and profile of the organisation

9. To undertake other work that may arise on a day-to-day basis to support the service

10. Working in tandem with the Internal Communications post holder, ensuring consistency in tone and message.

11. To work within the values, ethos and vision of Help & Care.

12. To work in accordance with the Policies and Procedures of Help & Care.

13. To work in accordance with all relevant legislation.

14. To undertake any other duties as required, appropriate to the post.

CONDITIONS

Carry out other such duties as may be required by the Leadership Team, Chief Executive and Trustee Management Board which are consistent with the duties and responsibilities of the post.

The working week shall be 22.5 hours during standard office hours over 3 days (to be agreed with line manager.) The postholder may be required to work occasional evenings or weekends to attend events and meetings, for which time off in lieu will be granted.

The nature of the job will require the ability to travel. If the post-holder’s own car is used for travel, expenses will be paid as set by the Trustee Management Board.

There will be an assessment of competence to practice during induction and 6-month probation period.

The other conditions of service and current procedural agreements will be enclosed with the post-holders Contract of Employment.

The post holder will be required to have broadband to be able to work from home.

*This role is based in East Dorset which includes BCP and Purbeck areas. The postholder can claim the full cost of business travel within this geographical area and/or to a place outside of the geographical area.

Retail & Café Manager
Birmingham Women's Hospital, Birmingham, West Midlands
Permanent, Full-Time

Overview

Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of healthy food choices. Our customers love the fact that the money they spend with us pays for volunteer action in hospitals and the community.

We are now looking for a Retail & Café Manager to join our team in Birmingham on a permanent, full-time basis, working 35 hours per week.

The Role

As the Retail & Café Manager, you will lead a passionate team of staff and volunteers who work hard to deliver outstanding customer service in Birmingham Women's Hospital.

In this busy role, you will:

- Run the services efficiently and effectively
- Deliver a friendly, helpful and efficient customer service
- Maintain a high level of cleanliness, complying with Health and Safety and food hygiene standards and ensuring all areas remain tidy
- Lead, manage and motivate your team, providing coaching, mentoring and training
- Recruit and co-ordinate volunteers and employees
- Complete regular competitor visits to identify trends and opportunities
- Oversee stock ordering, deliveries and controls
- Evaluate performance and provide feedback for team members

Working Hours

This is a permanent, full-time role, working 35 hours per week, five shifts out of seven. Shifts are allocated on a rota basis, with hours between 06:30am – 8:30pm. Typical shifts are from 06:30am - 2:00pm and 1:00pm - 8:30pm.

What you’ll need

Working in a hospital requires a special kind of customer service. Your ability to communicate with a variety of people in a friendly and cheerful way will make a real difference to someone’s day. The key is to adapt your approach to each person to ensure their needs are met.

To join us as a Retail & Café Manager, you will need:

- At least two years’ management experience
- At a minimum, two years’ experience in a retail or café environment
- At least two years’ cash handling experience
- Excellent customer service skills
- Experience of using EPOS systems
- Knowledge and experience of general administrative processes
- The ability to use standard IT Microsoft applications and internet systems to a basic level
- Good literacy and numeracy skills
- Good organisational skills
- Good communication skills

What you get in return

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:

- Salary of £23,902 per annum
- 26 days’ holiday plus paid statutory Bank Holidays
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society

Royal Voluntary Service is committed to building inclusive and diverse teams across the charity. To find out more about our commitment to EDI, visit our website.

How to apply

Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.

Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Dates to bear in mind

The closing date for this role is 6th January 2023. However, we reserve the right to close this vacancy early should sufficient applications be received.

We reserve the right to close this vacancy early should sufficient applications be received.

Other organisations may call this role Retail Manager, Retail Supervisor, Shop Manager, Store Manager, Retail Team Leader, Café Manager, Catering Manager, Shop Supervisor, or Store Supervisor.

We have an exciting opportunity for an experienced Director of Marketing and Communications to join our team in Birmingham, with hybrid working available. In return, you will receive a competitive salary of £55,000 - £61,000 per annum depending on experience.

NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.

About the Director of Marketing and Communications role:

The ideal candidate will have considerable experience of managing a marketing and communications function as well as a thorough understanding of school governance. Excellent project management and communications skills and the ability to work to strict deadlines are essential, as is the ability to manage teams and attention to detail.

Benefits of working for NGA:

- Annual leave entitlement of 25 days (FTE) increasing to 27 with continuous service, 8 days bank holiday and 3 days Christmas closure, with the ability to buy and sell annual leave
- Employer contribution pension scheme at 7%
- Hybrid working (between our Birmingham office and home working) and other flexible working arrangements on request
- Wellbeing support through our employee assistance programme
- A healthy training and development budget (CPD) with a wide range of learning and development opportunities
- A commitment to environmental sustainability includes a cycle to work scheme and encouragement to use public transport, including railcards

Key responsibilities of our Director of Marketing and Communications will include:

- Lead the marketing and communications function, developing the annual strategic plan to deliver the NGA’s priorities including membership growth, increased influence and impact, and member retention
- Lead the membership development strategy overseeing the work of the Governance Development Team and taking direct responsibility for increasing membership enquiries through the website
- Work closely with the Professional Development department to plan and provide effective support for promoting the NGAs professional development offering
- Establish the new combined marketing and communications department developing them as a team, agreeing remits and monitoring performance, and introducing the new department to the rest of the NGA
- Develop and take ownership of all aspects of the customer journey and ensure activities are as effective as possible in moving prospective, and existing, members along the value chain. 
- Develop and manage the messaging to the NGA’s key audiences identifying needs, pain points, value proposition and supporting evidence
- Take responsibility for public relations including media engagement and prominent speaking ops to increase the influence of the NGA
- Ensure all marketing and communications activities have agreed metrics and that these are tracked and evaluated regularly to ensure maximum impact of all activities

What we’re looking for in our ideal Director of Marketing and Communications:

- At least 10 years’ experience of senior marketing and communications, ideally with experience in a charity or membership organisation
- Experience of senior leadership, working within a senior leadership team and reporting to the Board
- Able to develop and implement a marketing and communications plan that meets the strategic needs of the organisation
- Experience as an effective marketer who has led high performing teams, and helped organisations to grow and increase sales
- A solid understanding of digital marketing and communications strategy, and tactics, as well as expertise in other aspects of the marketing mix
- Solid understanding in how to track, collect and report on marketing and communications activities to understand their tactical and strategic impact

If you feel that you are the right candidate for the role as our Director of Marketing and Communications or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.

Title: Caseworker (OISC Level 1, 2 or 3)

Reporting to:                                               Casework Team Manager/Immigration Department Manager

Salary: OISC Level 1 £25.5k to £27k

OISC Level 2 £27.5k to £29k

OISC Level 3 £30k to £32k

Hours:                                                            35 hours per week

Contract                                                        up to 12 months with the possibility of extension

Probation period:                                         6 months

Closing date: 15th December 2023

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

For over 23 years, RMC has assisted thousands of refugees and migrants from 162 countries. It has helped to remove the barriers to integration, helping its clients become equal citizens, using a whole-person approach to the delivery of services from specialist legal advice through to education and employment programmes.

The post holder will join RMC in the advice department and will support with the provision of free immigration advice and representation. This is an exciting time to be joining the team, as RMC are strengthening and expanding its infrastructure following a period of growth in staff, activities and turnover.

RMC is regulated by the Office of the Immigration Services Commissioner (OISC) and is accredited to provide free immigration advice up to Leve 3 which includes advice from the initial stage all the way to the First tier and Upper Tribunal.

RMC works with migrants (included undocumented migrants), refugees and asylum-seekers to enable them to navigate UK’s complex immigration legal system and secure the right to remain in the UK for themselves and their families. Our immigration work mainly focuses on human rights claims, applications based on family and private life, family reunion, settlement, citizenship as well as applications under the EU Settlement Scheme.

Why work for us?

Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.

What you'll be doing

Purpose and Scope of the Role

All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below:

Casework and client care:

• To provide one-to-one specialist advice in immigration and asylum area of law

• To provide thorough, professional, high quality and timely casework and advice

• To ensure accurate recording keeping and ensure all necessary and associated administrative tasks are completed

• To ensure case deadlines and key dates are recorded, monitored and actioned in a timely manner

• To conduct all casework and advice in compliance with all OISC regulatory requirements and the OISC code of standards

• To maintain confidentiality in all dealings with clients

Training and development:

• To keep up to date with changes in the law

• To attend training and share learning and good practice with other advisors

• To keep a record of your attendance on training courses

• To provide internal and/or external immigration training when required by management

Teamwork:

• To share casework knowledge and experience within the team

• To mentor, support and/or supervise colleagues on a lower level of OISC regulation

Projects and Engagement:

• To take responsibility for the day-to-day delivery of specific projects if requested by management

• To deliver presentations and represent RMC at meetings/events when required by management

• To maintain effective working relationships with partners and stakeholders

• To demonstrate a degree of flexibility and undertake tasks not specifically referred to above

Flexibility

In order to deliver the stated aims of for this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.

RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, and exploitation.

Why work for us?

Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.

What you'll be doing

Purpose and Scope of the Role

• To provide professional and effective advice and guidance to a broad range of service users of RMC in particular welfare benefits, housing, health and other generalist advice areas and experience of advice work dealing with asylum seekers, refugees and vulnerable migrants
• To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets. 

Main Tasks and Responsibilities

Working within the team  

• To ensure the professional and organisational requirements are respected and met during the delivery of advice.
• To assist the senior colleagues and Casework Team Manager in order to drive efficiency, quality, systems improvement and target achievement. 

 Casework and advice  

• To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.
• To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner. 
• To provide appropriate support and mentoring to any volunteers under supervision. 
• To represent RMC at external meetings and events when required by the senior colleagues.
• To maintain effective working relationships with partners and stakeholders. 

Flexibility

In order to deliver the stated aims of for this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Please see the attached Person Specification

Location: Remote with 1 day per week in London

We are delighted to be working in partnership with Kids Matter to secure their new Head of Operations.

This winter, the harsh reality is that 7.2 million low-income households are facing unimaginable challenges—deprived of essentials like food, toiletries, clothes, and basic hygiene. A staggering 1 in 3 children in the UK are trapped in the clutches of poverty.

In the heart of this crisis, Kids Matter is standing tall as a beacon of hope. Kids Matter understands that the key to breaking the cycle of poverty is to strengthen the bond between children and their most important caregivers—their parents.  Kids Matter achieves this by partnering with local churches and their community networks across the UK to run evidence-informed programmes in communities and prisons. Having seen real change in hundreds of families, Kids Matter are determined to scale their impact and reach thousands more.

This is an exciting opportunity for an aspiring and influential individual to join the Senior Leadership Team (SLT) as Head of Operations. Could you join the leadership team and help Kids Matter develop and implement their ambitious 3-year strategic objectives?

The successful candidate must be able to demonstrate:

· A successful track record at senior leadership level

· Experience in operational delivery in central operation functions

· Experience of financial planning, managing budgets and producing financial reports for senior stakeholders

· Experience of managing HR issues and a working knowledge of HR best practice and legislation

· Excellent relational skills, able to lead, enthuse and inspire a team

This is an exciting opportunity for a passionate and empathetic Christian with the energy and determination to create a remarkable impact on child wellbeing and future outcomes. Collaborating with an exceptional team fully committed to the cause and eager to make a meaningful difference.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian.

Applications should please be submitted through the Charisma website, to include your CV and supporting statement. Please see candidate pack for full details.

Closing date for applications: 7 January 2024

Charisma vetting interviews must be completed by 10 January 2024 prior to shortlisting on the 12 January 2023.

First interview: w/c 15 January 2024
Second interview: w/c 22 January 2024

A note from Charisma

Don’t feel like you meet all of the requirements? We’d still love to chat, we’re a people first recruitment partner. We specialise in charity recruitment with over 21 years working as a consultancy that supports inspiring professionals to find the perfect roles in transformational organisations.

If you have transferable skills and suitable experience, then please don’t feel put off from applying for the role or giving us a call.

European Union Fundraising Manager

These are exciting times for the charity and we have an excellent opportunity for a proactive and professional Fundraising Manager with outstanding interpersonal, communication and organisational skills to join the busy Individual Giving Team, in this remote working role

Position: 1543 European Union Fundraising Manager

Location: Remote (We are happy to accept applications from those based in The United Kingdom, The Republic of Ireland or those with access to the offices in Europe. The working pattern for this role will combine onsite and home working under our guiding principles for such roles, with onsite attendance currently anticipated to be 1 day per month)

Hours: Full time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £40,429 (if based in the UK) Remuneration currency and benefits will be as appropriate for the country of residence of the post-holder.

Contract: 2-year fixed term contract starting as soon as possible

Closing Date: Sunday 14th January 2024

Interviews: Interviews will be held via Microsoft Teams during the week of Monday 29th January 2024.

The Role

As European Union Fundraising Manager, you will provide leadership to the European team members, initially integrating existing fundraising activity from the Italy, Spain, Cyprus and Ireland subsidiaries into the wider team. You will establish a roadmap and campaign delivery for the activity strategically selected for growth, establishing a best practice approach for taking GB campaigns and overlaying them to an EU audience. You will also be the daily contact for the Netherlands direct marketing.

Responsibilities will include:

· Delivering, evaluating, and improving acquisition activity and integrated donor journeys on channels such as online, post and social for EU donors.

· Assisting with the delivery of a content strategy for Ireland in collaboration with the Digital Team.

· Integrating the work of the in-country teams into the Individual Giving Team, taking existing successful acquisition and supporter development campaigns and tailoring them for an EU audience.

· Proactively identifying and delivering new fundraising and income growth opportunities, whilst being agile to changing market conditions and trends.

· Leading a test and learn strategy for supporter journeys and segmentations based on audience insights.

· Leading, training, coaching, and mentoring the European Union Fundraising Team, upskilling their knowledge and experience within key areas of delivery.

· Working closely and in partnership with the Sanctuary’s external agencies and suppliers to maximise opportunities for product development, innovation, integrated working, and cost-effectiveness.

Based at the Sanctuary in Sidmouth, Ireland, or at one of the European offices, this is a full-time, 2-year fixed term contract starting as soon as possible, working 35 hours per week, 08.30-16.30, Monday-Friday.

We are happy to accept applications from those based in The United Kingdom, The Republic of Ireland or those with access to our offices in Europe. The working pattern for this role will combine onsite and home working under the guiding principles for such roles, with onsite attendance currently anticipated to be 1 day per month.

About You

As Fundraising Manager you will have experience managing, growing, and delivering multi-channel and multi-product acquisition and acquisition development programme along with significant fundraising experience covering several of the following areas: raffles, lottery, sponsorship, regular giving, reactivation, consent management, gift aid and cash giving (appeals), DRTV (Direct Response TV), digital, telephone and onsite fundraising, DM marketing, sponsorship programmes.

You will also have:

· Experience of delivering complex donor-centric supporter journeys and campaign performance management.

· A successful track record of leading, motivating, and inspiring marketing teams.

· Advanced and contemporary digital or direct marketing knowledge.

· Experience of managing and reforecasting budgets, and of conducting effective direct marketing analysis to support and enhance the performance of channels, products, and specific appeals.

· Able to multi-task and maintain a high degree of accuracy and attention to detail whilst working with several conflicting demands and timescales.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

The organisation is a Disability Confident Employer and are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Fundraising, Fundraiser, Fundraising Manager, Head of Fundraising, Fundraising Lead, Senior Fundraiser, Fundraising Marketing, Fundraising Communications.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About The Role
Closing date: 22nd December.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
Alzheimer’s Society receives support from a large number of high-profile, influential ambassadors and talent across all sectors. These include names you will be familiar with from the entertainment industry alongside eminent clinicians, philanthropists, politicians and business leaders.
 
We are looking for an energetic, proactive Senior Ambassador and Celebrity Manager to join our Research and Influencing directorate at an exciting time in terms of making dementia a priority, and helping influence the future of social care.
 
The directorate is responsible for providing leadership and strategic direction to the Alzheimer’s Society’s Research and Influencing functions, ensuring lived experience of dementia is at the heart of everything we do, using evidence, insight and research to build new solutions, raise awareness, increase understanding and hold governments across the three nations to account.
 
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.

We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.

About you

- Drive forward an inclusive, collaborative, high-performance environment, making sure that our values and expected standards of behaviour are embedded across the organisation, starting with your own team.
- Be responsible for leading the Society’s Ambassador and celebrity function, with the authority and gravitas to strategically maximise the potential of our influential supporters across all teams, managing an overall stakeholder strategy for Alzheimer’s Society, including stakeholder mapping.
- Manage and support our ambitious team, with proven high level influencing and persuading skills, and build our ongoing overall Ambassador and celebrity communications and engagement plan.
- Play a key role in positioning Alzheimer’s Society as the leading dementia charity in the UK and you will collaborate with directors and senior managers across the organisation in supporting significant Society-wide projects.
- Be a first-class people-manager able to inspire, coach and unite people towards a common goal. You’ll demonstrate compassion – operating with kindness and empathy and not shying away from challenging conversations.

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.