Victim Support is looking for a full time Service Delivery Manager and Caseworker (hybrid role). The successful candidate will be based at Keynsham Police station.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve.

The main purpose of this job is to oversee the delivery of an excellent service to people affected by crime. This will be done by recruiting, developing and supervising volunteers who will support victims of crime across Avon and Somerset. You will also run a caseload of clients, supporting them to cope with and recover from the impact of crime.

You will also be responsible for accurate recording and reporting on your service, and for developing and maintaining good relationships with partner organisations and stakeholders.

To be successful in this role you will have strong communication and empathy skills and a commitment to making a difference to people affected by crime. You will also be able to manage your own area of work, and prioritise effectively in a busy and fast moving environment.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Your application answers will be reviewed blind to ensure fairness. Your responses will be randomised and the shortlisting panel will not see any details about you, including your CV. Your CV will only be seen after shortlisting if you have been invited to an interview.

Please note your application will be automatically rejected if you are not a qualified social worker.

We are recruiting talented Leadership Development Advisors to deliver 1-to-1 and group coaching sessions to Firstline Leaders (FLLs). We currently lack racial diversity in our coaching pool and want our organisation to better reflect the communities we serve. Therefore, we are actively seeking applicants from Black, Asian and minority ethnic (BAME) backgrounds for these roles.

Job Description

Firstline is a tailored leadership development programme based on Frontline’s leadership capability framework and a carefully cultivated curriculum.

First line managers are the primary engine for championing reflective leadership practice and systemic change in social work.

Two ten-month cohorts run each year, the first starting in the spring, the second in autumn. The participant journey on the Firstline programme includes a number of residential leadership modules, workshops and extensive coaching by our Leadership Development Advisors.

HorseWorld Trust is a charity dedicated to saving the lives of abandoned, neglected and mistreated horses, ponies and donkeys, and giving them a second chance to have a happy life.

We also run our ground-breaking Discovery programme which unites some of our abandoned and mistreated horses with disadvantaged young people.  Founded in 2007, Discovery is now a well-established alternative learning provider, providing vital support to over 200 students each year and is seen as one of the leading equine-assisted learning programmes.

Founded in 1952, HorseWorld Trust (formerly The Friends of Bristol Horses Society) is located between Bristol and Bath.  Our dedicated team of staff care for around 100 horses, ponies and donkeys on site at our farm and provide after-care and support for around 200 more that have been re-homed throughout the South-West.

We have a great opportunity to join the charity as our Human Resources Manager, providing maternity cover for the next 12 months.  You will need previous HR and administration experience, excellent interpersonal skills and a good eye for detail.

For more details and to apply for this role please download the Role Profile/Person Specification and Application Form.

About The Role

We are looking for a Support Worker to join our North Somerset team, working with clients in the Weston-super-Mare area. Are you prepared to go the extra mile to ensure a positive outcome for your clients? If you are, then we want to hear from you.

You will be working with people with low support needs age 18-30 years old who are impacted or threatened by homelessness. This could include single people, pregnant or small families. The support will be tenancy sustainment and will help the client to achieve their goals and aspirations and move on with skills to be independent in managing on their own. We are very proud of our services and helping clients is at the heart of everything we do.

You work closely with other agencies around specific needs including mental health and DV, private letting agents and landlords and/or others.

You will be helping clients to manage their tenancy including housing management, working with benefits (housing benefits, universal credits, PIP and other), budgeting and exploring options around education, training and employment. You will write support plans and assess risk, and will be engaging with other professionals, working towards moving your clients on from temporary accommodation.

This can be a challenging role at times as you will be working with clients who have a range of difficult and challenging issues / behaviours but if you are motivated to make a positive contribution to the lives of our clients and have a “can do” approach to your work, it is an incredibly rewarding role. Experience in a similar role would be great, but it is more important to have a passion for helping people in the local community.

Due to the nature of this role, a full valid driving licence and access to a suitable vehicle is essential.

We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be considered for this role you will:

Essential:

• Have an understanding or experience, of issues surrounding homelessness and good awareness of associated risks this may bring such as alcohol and substance misuse, mental health, self-harm, offending behaviour.
• Have understanding or experience of debt management and of welfare and housing benefits.
• Be resilient with the ability to be open and responsive to the challenging needs of clients and commissioners of the service.
• Be able to take ownership and responsibility for a caseload, motivate and engage clients using the service and their pathway to independence.
• Be able communicate on different levels both verbally and in writing and  be able to ‘think on the spot’ when reacting to difficult situations.
• Be committed to LiveWest values and bring enthusiasm and willingness within all aspects of the role and service.
• Have good IT skills, excellent interpersonal skills.

Desirable:

• Have empathy and understanding of the needs of clients who are experiencing homelessness and the barriers they face.
• Be able to build network effectively to source accommodation options and opportunities for clients.
• Have an understanding, or experience, of lone working.
• Understand the impact of trauma and can show us you have experience of or the ability to provide high-quality support whilst managing challenging situations.
• Understand the importance of working within equal opportunities, safeguarding and confidentiality guidelines.

The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of people.  You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain appropriate boundaries.

In return, we provide a generous entitlement to paid holiday increasing with length of service, a pension scheme, a healthcare cash back plan, and great opportunities and support to develop your career.

About The Company

At LiveWest, we believe in a home for everyone.  We own and manage over 37,000 homes across the South West, from Cornwall to Gloucestershire.
 
We take the time to listen to, understand and learn from our customers.  We focus on thriving as a business and employer, so we can deliver more homes and even better services.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.

Job purpose

We are looking for an experienced communications professional keen to use their skills to help us expand our community response to the climate crisis.

The postholder will be responsible for delivering a programme of communication, marketing and outreach activities within a defined geographical area, with the aim of recruiting and supporting households to participate in an EU-funded project being delivered in the UK by Bath & West Community Energy.

For a full job description and application form, click the 'Apply on website' button that will take you to our website where you will be able to download more details.

Location: Home working preferred, but located with easy access to the Wells, Shepton Mallet, Glastonbury, Street area. See job profile for more details.

Bath & West Community Energy

BWCE is a not for profit, Community Benefit Society. Since launching in 2010 BWCE has built over 12 MW of community owned solar power systems and one small hydro scheme, enough power to meet the equivalent annual electricity demand of around 4,000 homes. For more information see www.bwce.coop. 

BWCE is working to put people at the heart of the energy transition, placing ownership and control of energy in the hands of consumers, via clean energy projects that actively involve and benefit local communities. 

We are an equal opportunities employer and are keen to develop a team that is more representative of the communities we serve. 

Job Purpose

We are looking for an enthusiastic, committed and experienced administrator to join a small but successful team delivering community led approaches to tackling the climate crisis.

The postholder will be responsible for admin support for BWCE’s small staff team and board, as well as supporting the further development of BWCE’s organisational systems and maintaining them on a day to day basis. The postholder will have a specific role providing admin support for a three year, EU funded project developing a community approach to home energy demand management.

For a full job description and application form, click the 'Apply on website' button that will take you to our website where you will be able to download more details.

Bath & West Community Energy (BWCE)

BWCE is a not for profit, Community Benefit Society. Since launching in 2010, BWCE has built over 12 MW of community owned solar power systems and one small hydro scheme, enough power to meet the equivalent annual electricity demand of around 4,000 homes. For more information see www.bwce.coop. 

BWCE is working to put people at the heart of the energy transition, placing ownership and control of energy in the hands of consumers via clean energy projects that actively involve and benefit local communities. 

We are an equal opportunities employer and are keen to develop a team that is more representative of the communities we serve.

Bristol, Birmingham or Sheffield or Home Working considered

Closing date: 31st January 2021 at 11.30pm

Do you have experience of planning and delivering involvement, volunteering or research activities and liaising with external agencies, partners and professionals, possibly in a housing or homelessness context? Then join Shelter as an Involvement Coordinator and you could soon be playing an exciting and diverse role within a new project aimed at developing our approach to women's centred services.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change with individuals, in communities, across society and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Women are being increasingly and disproportionately impacted by the housing crisis. This has led Shelter to develop a new strategic priority to ensure that all our housing advice services are designed with a clear understanding of how a women's gender affects their housing problems and the kind of support they need as a result. We're spearheading this transformation by developing services in three locations, which are designed by women with lived experience and local partner agencies, and directed at helping homeless and poorly housed women. We have secured National Lottery funding, initially for 6 months, to carry out this work.

About the Role
Under the direction of a Project Manager, you'll be responsible for recruiting Peer Research Volunteers with lived experience and training and supporting them to conduct research in their local communities. Research will involve talking to women about local need and barriers to accessing support, with the aim of designing services to help them. This will involve engaging, supporting and developing people involved, to actively engage them in the project and ensure that the project is coproduced. The work will be carried out in three key locations and your challenge will be to represent the voices of people with lived experience in service design discussions and see that the language used in documentation and proposals is appropriate to the issues women face. Along the way, you'll also work with a variety of stakeholders to support and encourage involvement through various means and make sure opportunities are available for all to be involved.

About you
Personal experience of homelessness or poor housing and an understanding of how these issues have affected you would be an advantage. You’ll need to be dynamic and have experience of working with people who have direct experience of homelessness or poor housing, or similar issues. You'll also need a proven ability to use different methods to encourage participation and help those involved meet their potential. Adept at networking and information gathering, you have the excellent all-round communication and interpersonal skills it takes to work closely with an Involvement Team and other internal stakeholders. And, because your workload will be varied and demanding, you'll need excellent skills in prioritising, organising and boundary setting and a willingness to travel regularly between Sheffield, Bristol and Birmingham to get the job done.

Due to the specific requirements of the role we are only considering applications from women for this role. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Women's Centred Services team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

NCT are recruiting for a critical role of Helpdesk Administrator to provide essential IT support to our staff members, Practitioners and Volunteers.  This role will be full time for a fixed period February 2021 - September 2021.

The Helpdesk Administrator will need to respond to support queries and issues, solving problems directly, alongside more senior employees or via a service contract.

The majority of our users are currently home-based using cloud-based applications alongside a remote desktop environment. However there is a requirement for the role to be based in our Bristol office to ensure support with equipment and servers are maintained. During COVID restrictions there may be a requirement to attend the office at least once per week, and post COVID restrictions the role will be based solely from the Bristol office.

This is a fantastic opportunity to be part of the team that enables NCT to be productive with Technology. We are looking for someone who has: 

• Demonstratable IT Skills including Microsoft 365.
• A strong focus on customer service skills, including empathy, patience, clarity and a commitment to great service levels.
• The ability to remain effective when working under pressure.
• Excellent problem solving skills, able to investigate, learn, test and solve problems using technology.

Please see the attached job description for further information. 

This is an exciting opportunity for a passionate and experienced individual to join the Bristol Hub as an Operations Executive. This role is well suited to an individual that is able to work directly with young people, volunteers and delivery partners to plan, organise and deliver self-development and employment opportunities for young people in the South, to empower them to live, learn and earn.

We are looking for someone who:

• Is an effective communicator and collaborator
• Will thrive in a busy and dynamic role
• Is able to work efficiently and effectively to manage multiple priorities and deadlines
• Can confidently work as part of a team, with other departments across the organisation and externally with delivery partners and volunteer 
• Has experience of working on their own initiative to achieve individual and team objectives  
• Can write, develop, and deliver lesson plans both face-to-face and virtually, utilising digital technology (including MS Teams)
• Has a fine attention to detail and can process paperwork in a timely and accurate manner

We work with young people from every background, so we are passionate about building a diverse workforce that represents the young people we support. We therefore welcome applications from everyone who meets the essential criteria for the role. If you believe you have the passion and skills to help young people change their lives, then we would love to hear from you.

Our Execs provide 1:1 and group support for young people, volunteers and delivery partners so you will need to have experience in facilitating skills development in at least one of the following: 

•    Social and personal development 
•    Digital skills training 
•    Education sector  
•    Employability/self-employment training  
•    Volunteer training/management 
•    Partnerships management 
 

Upon joining The Prince’s Trust you will have the opportunity to join and be supported by our four networks:
PT CAN (Our Cultural Awareness Network)
PT NOW (Our Network of Women & Parents)
PT Pulse (Our LGBTQ+ network)
PT DAWN (Our Disability and Wellness Network)

To be successful in this role, you will need to be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation. If you think that is you, we’d love to hear from you.

Communications Officer - part time 
Salary: London - £20,434 (FTE £34,057 per annum) + Excellent Benefits National £18,097 (FTE £30,162 per annum) + Excellent Benefits
Location: London, Bristol and Manchester
Contract: Permanent 

The National Housing Federation (NHF) is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. 
Housing associations are social landlords, and are the largest providers of homes for social rents in the country. We and our members, believe that everyone should be able to live in a great quality home that they can afford. 

Many housing associations are also developers in their own right, building around a quarter of new homes every year, and build almost all new social housing. Our sector is not-for-profit, investing its revenues into the people and communities we serve.
We’re looking for a creative Communications Officer that can plan and deliver high-quality material that informs, engages and influences. The importance of our work demands exceptional writing and editing skills to translate complex information into engaging copy that truly resonates with our audiences. You will have the opportunity to craft messages on our vital work, ranging from ending homelessness to decarbonising the nation’s homes.  

Experience in planning and delivering comms plans is essential, with a strong understanding of how to expand reach and refine relevance, and a confidence to deploy skills across an organisation to champion first-class communications. 
Our members, housing associations, provide homes for around six million people. You will be required to put these members at the heart of your work, and support our ambitious vision – for a country where everyone can live in a quality home they can afford. 
The NHF has recently published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  

The NHF is committed to ensuring our workforce reflects the diversity of the society in which we live and encourage applications from people of all different backgrounds, regardless of all protected characteristics or social background. 
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.

Closing date for applications: 19 January 2021 
Interview date: 27 January  2021 

Please note: if we receive a high number of applications, we reserve the right to close the advert, before the closing date

Supported Housing Team Leader 
Hours: Full time - 37.5 hours per week
Contract: Permanent
Location: Bath
Salary: £25,500.00 per annum

Are you passionate about working for an organisation that makes a real difference to the lives of marginalised people? Julian House is a charity supporting people who are homeless and socially excluded, and the aim is to build sustainable independent lives. We operate more than 40 different projects, accommodation sites and social enterprises across the South West.

We have a great opportunity for a Supported Housing Team Leader. In this role you will be responsible for managing 4 different supported houses in Bath, a total of 27 units of short term support accommodation in Bath and North East Somerset. 21 units are medium-high support and 6 units are low-medium support. Yo will ensure high quality housing management and support are provided and to carry a small client caseload. The Supported Housing Team Leader will provide regular supervision and performance and development plans/reviews with their team. Part of the role will also include being on-call, which will be approx. 1 in 4 weeks with enhanced pay at £50 per week with Bank Holiday cover in lieu.

Please reference to the full job description for this role which is attached. 

If this sounds like the kind of role you have been looking for, we would love to hear from you!

Please note, we will not consider applications from Recruitment Agencies.

In return, we offer:

• Cash health care plan
• 25 days annual leave 
• Employer pension contribution (up to 6% of your gross salary)
• Employee Assistance Programme
• Staff Award Scheme
• 20% Discount at Julian House Shops 

Job Title:    Assistant Operations Director (FTC 9 Months)
Salary:        £40k per annum
Location:    Bath
Hours:        Full time, 37.5 hours

Role :        Responsible for a team of 5 direct reports. Responsible for overseeing a wide range of specialist services for people experiencing homelessness and social exclusion across the South West.  Ensuring that everyone we support experiences a consistently great quality service, delivered in line with our vision, mission and values and that our clients are at the centre of everything we do.

Are you passionate about working for an organisation that makes a real difference to the lives of marginalised people? Julian House is a charity supporting people who are homeless and socially excluded, and the aim is to build sustainable independent lives. We operate more than 40 different projects, accommodation sites and social enterprises across the south west.

We have a great opportunity to work with our Operations Director to ensure Julian House clients receive a consistently great quality service from our skilled, experienced, and motivated staff teams.

Key Responsibilities

• Work with the Operations Director to deliver organisational strategy for operational services.
• Contribute to the strategic direction, development and continuous improvement of the organisation.

• Lead on retaining existing services through the achievement of outcomes and contractual negotiations.
• Support the Operations Director in exploring new opportunities and models of support.

• Make recommendations to the Operations Director where changes to structure and resources are required to deliver organisational aims

Quality, Safeguarding and Safety

• Work with managers to deliver compliant and safe services in relation to people, buildings and performance.
• Effective management of any safeguarding incidents and appropriate escalation of any emerging risks.
• Lead on improvement action plans following audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded.
• Ensure compliance with key policy and procedure in areas such as safeguarding, health and safety, equalities and diversity, data protection, code of conduct and all other statutory requirements.
• Ensure clients are living in accommodation that we would consider suitable for our own family members.

• Create opportunities to maximise staff and client involvement and co-production in all aspects of operational service delivery.

Financial and Performance management

• Manage a large budget, maximising income through arrears and voids management, and ensuring services remain within set budgets.

• Ensure compliance with KPIs across all services.

• Ensure all managers are managing, coaching and developing all staff to ensure the highest level of performance.
• Lead and motivate direct reports to ensure they are championing and maintaining a consistent and positive team culture across entire operations.

Stakeholder Management

• Develop and maintain excellent internal management relationships with all other Julian House departments & functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance.
• Support new business opportunities across operations and ensure effective and timely implementation of new services and contracts.

Qualifications

• Evidence of qualification to degree level or equivalent
• Training and/or experience in fields such as social care, housing, homelessness, domestic abuse and criminal justice

Experience

• Experience of having successfully undertaken a similar senior role and a background of work within the sector
• Experience of multi-site and remote management of services and people
• Track record of delivering client-focussed services that meet a multiplicity of needs
• Ability to work with IT based records, produce reports, analyse budgets and monitor KPIs
• Experience of effective recruitment, performance management, supervision and team leadership
• Experience of leading, engaging and motivating colleagues through change
• Experience of implementing new services and project management on a large scale
• Experience of working collaboratively with stakeholders, staff and clients

Skills and knowledge

• Knowledge of safeguarding, homelessness regulation, rough sleeping, offending and domestic abuse issues
• Knowledge and experience of housing management in a supported housing environment
• Knowledge of delivering services which are strengths based, trauma informed and create psychologically informed environments
• Knowledge of contract and commissioning environment in which our services operate
• An eye for detail
• Strong communication and interpersonal skills
• Ability to work with clients and staff to gain insight on how to develop services
• Ability to build productive networks and partnerships
• Expertise and practical experience of managing services safely

A clear understanding of the social and political environment within which the organisation operates

If this sounds like the kind of role you have been looking for, we would love to hear from you!

A rare opportunity for a Community fundraiser based in the South West region to join a large national children's charity as their new Community Fundraising Manager has arisen. Harris Hill are delighted to be supporting this organisation in their search. To be considered for this role you will a be a superb relationship builder and have excellent skills in bringing out the best in individuals and groups.

The strategic focus for the Community Fundraising Department is to maximise lifetime value from local community supporters, which this role will help to maintain and grow in the South West. The role will engage, inspire and develop a dynamic supporter network of individuals and local groups to support the organisation's work through the development of a fully researched and engaged prospect pipeline for each audience.

Within this role you will also identify, engage and recruit influential volunteer leadership, and to support and steward individuals in leadership positions too. You will also support and steward their existing volunteer network.

The ideal candidate will have previous relationship fundraising experience (Community/ Corporate/ Major Donor/ Supporter Engagement) and you will have the ability to show how you have delivered and grown income. Ideally you will have Raiser Edge experience and be able to drive.

This role will be homebased, but you need to live in the South West region ideally Bath, Bristol, Gloucestershire or Wiltshire.

If you want to chat more about the role or receive a full job description then please contact Hannah at Harris Hill on [email protected] or call her on 02078207331.

Only suitable candidates will be contacted.

Closes on the 18th of December.

Citizens Advice in Somerset have exciting Advisor and Caseworker Supervisor opportunities

(with some home working)

Citizens Advice Somerset is a collective of five Citizens Advice charities that work closely together to provide the very best advice on issues affecting individuals and families.  Whatever problem someone seeks our advice on, we value diversity, champion equality, challenge discrimination and help people to find a way forward.

Together the five charities ensure that everyone living in Somerset has quick and easy access to accurate advice.  Our partnership working enables us to share best practice, be more accessible for the people who need us most and operate as efficiently as possible.  This is an exciting time to become involved in a progressive collective of forward-thinking charities determined to deliver the best support to Somerset residents.

Right now, we are looking to build our teams with these exciting appointments;

Advice roles:

• Mental Health Adviser, based in Shepton Mallet, Frome, Wells or Street (21hrs pw)
• Universal Credit Adviser, based in Taunton (14hrs pw)

You will be a team player, flexible and friendly, with good IT skills and ideally have a good understanding of advice and social welfare law.  Training and induction will be given, and all suitable candidates will be considered.

Roles may include some home working, and may support the work of more than one base.  If you feel that more than one of the vacancies suits your skills and experience, then please apply for all that interest you.  We will consider job share.

To find out more about each opportunity, the skills and experience we are looking for, the closing date and how to apply, please visit our website via the Apply button.

Good luck!  This is an exciting time to be joining Citizens Advice in Somerset.