Jobs in Cobham

JOB DESCRIBTION

Job title: Executive Assistant to the CEO

Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.

Salary: £17, 398 pro rata (£29,000 full time equivalent)

Manager: Gestalt Centre CEO

Location: Hybrid working. In-person at London Kings Cross and remotely.

ABOUT US: THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing  and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

OUR VALUES IN PRACTICE 

Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.

Areas of work and responsibility

• Administrative Support to the Gestalt Centre CEO
• Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
• Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
• Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
• Provide administrative support to the organising and running fundraising activities and events.
• Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes. 
• Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
• Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
• Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
• Office team support such as reception/admin cover or support with events, as and when occasionally required.
• Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.

Please note that this is not an exhaustive list of responsibilities.

PERSON SPECIFICATION

Key Competencies and Qualities

• Educated to degree level or equivalent with good English and Maths.
• Experience working with and assisting senior leadership professionals.
• Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
• Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
• Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
• Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
• Experience and able to work well with senior professionals and in a positive professional matter.
• Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
• Flexibility and proactive problem-solving, always working with kindness and respect.
• Excellent attention to detail and confident with numbers.
• Good working knowledge and experience of databases and online administration systems, including information and files management.
• Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
• Able to work collaboratively and independently on own initiative.
• Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
• Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
• Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
• Preferably experience working within an educational, training or therapy setting (desirable).

About the role:

Dennis Handfield House is a 39-bed service within the Camden adult pathway, supporting men and women with multiple and complex needs. We’re recruiting Project Workers to join a skilled, multidisciplinary team including Complex Needs Workers, a Specialist Worker, Day Concierge, Night Team, and access to a Work and Learning Worker and Psychotherapist shared across SHP. Together, the team creates a supportive, purposeful environment where people are given the time, consistency and respect needed to move forward.

As a Project Worker, you’ll be a steady and trusted presence for people navigating mental and physical health challenges, substance use and experiences of the criminal justice system. You’ll hold a caseload, build meaningful relationships and deliver strengths-based, psychologically informed support that helps people sustain accommodation, access services and develop the confidence and skills to shape their own next steps. Your work will sit at the heart of the service, turning plans into progress and potential into real change.

This role is for someone who shows up with compassion, grit and belief in people’s potential, even on the hardest days. You’ll be trusted to use your judgement, work creatively and contribute your voice within a team that values learning and collaboration. In return, you’ll gain rich professional experience, clear development opportunities and the chance to be part of work that truly matters, preventing homelessness and supporting lasting change, right at the heart of it.

About you:

• A good understanding of substance use is essential and an awareness of harm minimisation strategies and an understanding of a Strengths and Recovery model is desirable; a good understanding of the Cycle of Change.
• An understanding of the principles of risk and needs assessment, planning, goal setting, and reviewing.
• The sensitivity and flexibility to find ways to work with clients who may have a low level of engagement with the service.
• A level of numeracy, literacy and comprehension to do welfare benefit, rent and petty cash calculations, write letters, and analyse and extrapolate from written information.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Closing Date: Sunday 22nd February at midnight

Interview Date: Monday 2nd March online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Park Operations Development Manager to join us on a permanent, full-time basis, working 36 hours per week, including some weekends and evenings. Agile and hybrid working options are available.

The Benefits

• Salary of £59,000 - £64,000 per annum depending on experience
• 26 days’ annual leave plus public holidays, increasing to 29 days after three years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a rare opportunity for a high-calibre landscape, amenity horticulture or park operations professional to step into a pivotal role within our exceptional and vital organisation.

You will have the chance to influence and operate at the heart of vital work to evolve how park operations are delivered, supporting sustainability and resilience and ensuring we are equipped for the future.

You will be enabled to enhance your professional profile, gaining experience that adds weight and depth to your portfolio while continuing to strengthen your core expertise.

The Role

As a Park Operations Development Manager, you will seek to improve and optimise park operations at Richmond Park by leading a programme to bring them in-house.

Specifically, you will manage the programme of Landscape Maintenance Teams, leading the move from contractor-run services to an in-house team and supporting recruitment where needed. You will put clear team structures and ways of working in place and arrange the purchase of the equipment, machinery and services required to deliver the work safely and effectively.

Working closely with colleagues across HR, Procurement, Health & Safety, Finance, IT and Park Management, you will create a clear plan and timetable for the programme and ensure everyone understands their role. You will manage risks, maintain clear communication with stakeholders and provide regular updates to senior leaders to ensure the programme stays on track.

Additionally, you will:

• Lead the continuous improvement of operational processes
• Co-ordinate the project team and related activity
• Work with HR on employment arrangements for new in-house teams
• Maintain clear reporting throughout the programme

About You

To be considered as a Park Operations Development Manager, you will need:

• Extensive experience in landscape, amenity horticulture or park operations, including contract management
• Experience developing operational delivery structures and plans
• Experience specifying fleet vehicles, plant, equipment and machinery for horticultural or land management operations
• Experience of financial management and report writing
• Knowledge of Health and Safety principles, roles and responsibilities
• Good communication, interpersonal, relationship-building and negotiation skills
• Knowledge and competence in Microsoft Office (including Excel), with the ability to learn new systems such as Geographical Information Systems
• A qualification in horticulture or land management

Other organisations may call this role Parks Operations Manager, Landscape Operations Manager, Horticultural Operations Manager, Park Services Manager or Estates Operations Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Park Operations Development Manager, please apply via the button shown. Successful candidates will be appointed on merit.

AHF is seeking an England Development Manager (Heritage Revival Fund) to co‑lead our core grants and advisory programme across England. This role has been created following the recent announcement of significant new investment, which will support the expansion of the Heritage Revival Fund through to 2030. This investment will enable AHF, in partnership with DCMS and Historic England, to provide grants to hundreds of communities across England, helping them bring neglected historic buildings back into use.

Ideally based in southern or central England with focus on southern half of the country. The postholder will work jointly with the current England Development Manager (HRF), who will focus on the northern half of England. Together, they will oversee activity and workflow across the whole country. The role also includes joint management of the England grants team (who work remotely) and programme budget, working flexibly and collaboratively to ensure the successful delivery of AHF’s core programme.

We are looking for a candidate with strong experience across the key responsibilities of the role, including team management, programme budget oversight, and reporting. Ideally, they will bring a proven track record of leadership within the heritage or charitable sector. Candidates must have strong numerical and financial skills, excellent attention to detail, confidence using common IT and Office systems, and the ability to work collaboratively as part of a team.

James’ Place London, Senior Suicide Prevention Therapist

Job Title: Senior Suicide Prevention Therapist

Salary: c.£38,000 per annum pro rata, plus 15% ILW

Hours: 22.5 hours over 3 days per week – Monday, Wednesday and Thursday

Contract Type: Permanent

Location: London

Reports to: Head of Centre

THE CHARITY

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY

As a Senior Suicide Prevention Therapist, you will work closely with the Head of Centre to provide strong clinical leadership and oversight while also delivering direct therapeutic work with men experiencing suicidal crisis and their supporter(s). You will play a key role in supporting the clinical team to deliver our unique intervention and to co-produce effective, individualised safety plans to help men remain safe.

This role requires an experienced mental health professional or therapist with a strong background in suicide prevention, excellent risk assessment and formulation skills, and demonstrable experience of supervision, line management, and leadership. Training, induction, and ongoing support will be provided by the Head of Centre and the wider James’ Place team.

KEY RESPONSIBILITIES

Senior Clinical Duties

· Work as a duty therapist to triage and assess suitability of James’ Place referrals daily

· Take full clinical responsibility of the men under James’ Place care, as a co-leader of the clinical team and in consultation with Head of Centre

· Lead and support peer support sessions, caseload discussions and reflective practice with the team

· Create an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality

· Deputise for the Head of Centre when required

Clinical

· Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans

· Deliver our therapeutic intervention, building trust and exploring the reasons for crisis

· Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies

· Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams

· Deliver one-off guidance sessions to supporters of men under the James’ Place care

· Work collaboratively with other professionals to coordinate comprehensive care

· Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work

· Remain up to date with developments in law, theories and research

· Maintain confidentiality and adhere to ethical standards

· Complete session notes in a timely and effective manner

· Participate in continuous professional development and engage in training provided both internally and externally

· Support the Clinical Administration team as and when necessary

Leadership and Management

· Manage, support and lead Suicide Prevention Therapists, encouraging staff to develop and grow

· Conduct regular probation reviews, monthly 1:1s and annual Personal Development Reviews with staff

· Conduct therapist case reviews to ensure work is completed safely, effectively and in accordance with James’ Place policies and procedures

· Confidently identify and sensitively communicate areas for development and conduct performance management reviews when necessary

· Demonstrate and promote self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself and the team well

· Provide support to access training and other developmental activities

· Support staff wellbeing

Outreach and Engagement

· Work alongside the Head of Centre to actively increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention

· Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events

Values

· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION

The role requires someone with a relevant qualification who can confidently lead a team and support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.

Essential

Qualification(s)

· A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England

or

· Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation

You must hold a relevant qualification to be considered for this role.

Knowledge, Skills and Experience

·       Experience of leading, supervising and developing a team or others

·       Experience of holding supervision, reflective practice and/or case management with colleagues 

·       Experience of decision making, when asked by colleagues for advice and support 

·       Experience of triaging referrals and demonstrating accountability for decisions made

·       Experience of modelling best practice to others and working to address issues of performance and competency when they arise

·       Commitment to continued professional development and can evidence additional learning since completion of core training

· Demonstrable experience working with adults experiencing acute psychological distress

· Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions

· Demonstrable knowledge of the factors contributing to male suicide

· Evidence of being able to deliver a therapeutic session and work in a therapeutic environment  

· Effective communication skills (both written and verbal)

· Good interpersonal skills with the ability to manage difficult situations

· Ability to assess, plan, implement and evaluate therapeutic interventions

· An ability to collaborate with clients in the development of a person centred, individual intervention plan

· An ability to engage clients in the intervention plan, overcoming barriers to communication

· Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so

· Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service

· Ability to maintain boundaries within a time-limited intervention

· Ability to work as an effective team member

· Ability to manage and prioritise own workload, using own initiative and confidence in decision making

· Strong time management

· Ability to maintain up to date client records in line with James’ Place standards

· Ability to maintain own personal safety and the safety of others within the centre

· Knowledge and understanding of Safeguarding Procedures

Values

· Commitment to clinical supervision

· Ability to engage with James’ Place values

· Ability to promote people’s equality, diversity and rights

· Ability to work collaboratively and demonstrate commitment to co-production

· Ability to be transparent, honest and show discretion when needed

· Commitment to suicide prevention and working with men in a suicidal crisis

·    Willingness to cover Head of Centre delegated duties when needed (e.g. leave and other absence)

WE OFFER

· A 7% employer contributory pension scheme

· Family friendly policies

· Death in service insurance scheme

· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

HOW TO APPLY

To apply, please see instructions on the attached document.

Closing date: 9am on Friday 27th February 2026

Our aim is to recruit clinicians who are representative of the communities of men who will access treatment at James' Place London. We particularly encourage applications from underrepresented groups and those who have experience delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

James’ Place London, Suicide Prevention Therapist

Job Title: Suicide Prevention Therapist

Salary: c.£33,000 per annum pro rata, plus 15% ILW

Hours: 22.5 hours over 3 days per week

Contract Type: Permanent

Location: London

Reports to: Senior Suicide Prevention Therapist

THE CHARITY

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY

We are expanding our team of clinicians to deliver our clinically proven intervention at our James’ Place centre in London. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Training and support will be provided by the Head of Centre in London and the wider James’ Place team.

KEY RESPONSIBILITIES

Clinical

· Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans

· Deliver our therapeutic intervention, building trust and exploring the reasons for crisis

· Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies

· Take full clinical responsibility of the men under James’ Place care, as a member of the clinical team and in consultation with Senior Suicide Prevention Therapist and Head of Centre when needed

· Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams

· Deliver one-off guidance sessions to supporters of men under the James’ Place care

· Work collaboratively with other professionals to coordinate comprehensive care

· Demonstrate self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself well

· Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work

· Remain up to date with developments in law, theories and research

· Engage in peer support sessions, caseload discussions and Reflective Practice with the team

· Contribute to an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality

· Maintain confidentiality and adhere to ethical standards

· Complete session notes in a timely and effective manner

· Participate in continuous professional development and engage in training provided both internally and externally

· Support the Clinical Administration team as and when necessary

Outreach and Engagement

· Support the local management team to increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention

· Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events

Values

· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION

The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.

Essential

Qualification(s)

· A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England

or

· Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation

You must hold a relevant qualification to be considered for this role.

Knowledge, Skills and Experience

· Demonstrable experience working with adults experiencing acute psychological distress

· Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions

· Demonstrable knowledge of the factors contributing to male suicide

· Evidence of being able to deliver a therapeutic session and work in a therapeutic environment  

· Effective communication skills (both written and verbal)

· Good interpersonal skills with the ability to manage difficult situations

· Ability to assess, plan, implement and evaluate therapeutic interventions

· An ability to collaborate with clients in the development of a person centred, individual intervention plan

· An ability to engage clients in the intervention plan, overcoming barriers to communication

· Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so

· Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service

· Ability to maintain boundaries within a time-limited intervention

· Ability to work as an effective team member

· Ability to manage and prioritise own workload, using own initiative and confidence in decision making

· Strong time management

· Ability to maintain up to date client records in line with James’ Place standards

· Ability to maintain own personal safety and the safety of others within the centre

· Knowledge and understanding of Safeguarding Procedures

Values

· Commitment to clinical supervision

· Ability to engage with James’ Place values

· Ability to promote people’s equality, diversity and rights

· Ability to work collaboratively and demonstrate commitment to co-production

· Ability to be transparent, honest and show discretion when needed

· Commitment to suicide prevention and working with men in a suicidal crisis

WE OFFER

· A 7% employer contributory pension scheme

· Family friendly policies

· Death in service insurance scheme

· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

HOW TO APPLY

To apply, please see instructions on the attached document.

Closing date: 9am on Friday 27th February 2026

Our aim is to recruit clinicians who are representative of the communities of men who will access treatment at James' Place London. We particularly encourage applications from underrepresented groups and those who have experience in delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

Business in the Community (BITC) champions responsible business as essential for long term economic growth and resilience. We convene, campaign and consult with business to tackle society’s most pressing challenges-from climate change and place-based regeneration to inequality, workplace wellbeing, and inclusive growth.

BITC empowers its members to:

• Lead responsibly by embedding purpose and sustainability into strategy.
• Collaborate across sectors to drive systemic change.
• Act locally and nationally to support communities and unlock opportunity.

Founded by His Majesty King Charles III in 1982, BITC has over four decades of experience in engaging business and delivering measurable impact in both business and in communities through evidence-based interventions. As a trusted partner to business and government, BITC convenes leadership, influences policy, and accelerates action-helping shape a future-ready economy that works for everyone.

We are currently looking for an Events Coordinator to support the team to deliver our programme of events.

The role will involve:

• Supporting the Head of Events and Events Manager on a number of high profile events
• Taking the lead on project managing agreed events with a range of event formats and audiences
• Supporting the Heads of Events and Events Manager with team related administration

The successful candidate will have experience of leading on events or supporting colleagues on events from concept to delivery plus experience of maintaining administrative systems.

The salary band for this role is £24,479 to £33,120 depending on experience.

Closes 24th February 2026 - 12pm midday

Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are  committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

Marketing and Communications Manager

Leatherhead, Surrey

Up to £40,000 + benefits (including 25 days annual leave and pension)

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Marketing and Communications Manager to lead and deliver marketing campaigns that will drive awareness of Rainbow Trust and support fundraising activity to strengthen our position as experts in children’s palliative care. This is a broad and exciting role which includes creating, developing and delivering the brand campaigns and communication strategies.

Reporting to the Head of Engagement, you will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work, build on our organisational strategy and deliver our fundraising ambition.

What we’re looking for:

· An experienced marketing and communications manager – you have a motivational engaging style, who can draw out information and ideas of others

· Lively and enthusiastic – you are outgoing, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you work at a faster than average pace, delegating effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience in developing and delivering communication and media strategy

Applications will be particularly welcome from those in the charity/not-for-profit sector with a marketing, PR and communications background.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work. We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu of out of hours working

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and Covering letter to us via the link.

Closing date:11 March 2026

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

For a detailed job description visit our website.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Age UK's Influencing division has a rare and exciting opportunity for a Public Affairs Manager to join our successful External Affairs team.

In this role you will manage a team of 3 people, develop and lead the delivery of Age UK's public affairs activity, to achieve our policy influencing aims and campaigns and maintain our high profile with the overarching aim of creating sustainable change for older people.

As the Public Affairs Manager you will develop and implement effective public affairs approaches that really hit home and produce results. To achieve this, you will work collaboratively with the rest of our high performing External Affairs team, other Age UK colleagues, our network of brilliant local Age UKs, and other charities and organisations that share our campaigning aims.

You'll need to understand how to influence decision-makers at a senior level and will have a proven track record of influencing policy change. You will bring political understanding and tactical insight on how UK Government and Parliament operate to ensure our campaigns and wider influencing have the biggest impact.

We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of two days per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T

Experience

• Significant experience of strategic public affairs and/or campaigning work designed to achieve change. (A)
• Excellent all round communication skills, particularly the ability to communicate clearly and concisely to a range of audiences. (A, T)
• Experience of building relationships with and successfully influencing senior stakeholders including Parliamentarians and Ministers. (A, I)
• Significant experience of working collaboratively and delegating effectively, internally and externally. (A, I)

Skills and Knowledge

• Excellent knowledge and understanding of local and national government structures, the UK Parliament and our political, policy and campaigning context, and experience of influencing them. (A, I)
• Fast strategic and analytical thinking skills and experience of demonstrating good judgement, including strong political judgement. (I, T)
• Ability to project manage, including personal time management, planning, implementing, devising and prioritising multiple projects to meet agreed deadlines and targets, overseeing work across teams and monitoring and evaluating quality and impact.(A, I)
• Understanding of online and offline campaigning techniques. (A, I, T)
• Strong people management skills and experience, including performance management and professional development. (A, I)
• Knowledge and understanding of what equal opportunities means in relation to this post and the ability to incorporate equality practices into all aspects of the work. (I)

Great to haves

Experience

• Experience of collaborative working with service users (A)
• Experience of influencing change from a voluntary sector perspective (A)
• Experience of working in a political environment (A, I)

Skills and Knowledge

• Knowledge or understanding of public policy issues and how they impact on older people (I)

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is a full time and permanent. This role is based at our Bloomsbury/UCL campus with flexibility to work from home on a 40/60 basis (40% working from the office). 

Job description

We are looking for an Intercultural Engagement Manager (Freedom of Speech) to to manage our student-led external speaker events policy and processes, which are key to enabling the Union to balance our responsibility to enable and protect freedom of speech within the law with our fundamental charitable purpose to deliver for the educational benefit of our community and society. 

The role holder will manage the external speakers’ approval process, including assessing the risk rating and the risk mitigation steps required for events. These are essential processes that enable the Union to facilitate student-led events, which broaden the scope of discussion and debate and contribute to the academic and non-academic development of our members, whilst ensuring the safety of those participating. 

The post holder will also work with the Head of Intercultural Engagement to increase the number and variety of skills development opportunities for students, catering to the diverse needs of our members. They will be responsible for expanding the reach and impact of the Impartial Chairs programme, our skills development programme designed to help students tackle contentious issues, develop a nuanced understanding of power dynamics and a toolkit of techniques to enable them to navigate challenging conversations with individuals with different views.

For full details on this role, please view the job pack attached below.

The role

We’re seeking a Research Funding Manager to join our fantastic research team on a 12-month contract to cover for our Research Funding Manager who will be going on maternity leave. The ideal start date for this role will be between 6-13th April 2026 to ensure a handover with our Research Funding Manager.

Key responsibilities of the role include:

• Leading on the development, delivery and oversight of Pancreatic Cancer UK’s research funding schemes including our Project Grants, Fellowships and Research Innovation Fund. 

• Managing the governance of our funding schemes, ensuring applications are peer reviewed by technical experts and people with lived experience, and working with our Scientific Advisory Board to support them to make recommendations to our Board of Trustees on fundable applications. 

• Supporting current patient and public involvement activities and shaping potential future activities by working with our Research Involvement Network made up of people affected by pancreatic cancer.  

About You 

• You bring a strong biomedical background with experience of navigating the full life-cycle of research funding — from running grant rounds to working with external committees — and have a proven track record of successful grant management.

• You understand the importance of patient and public involvement and can embed this thinking into research processes.

• You’re familiar with the UK cancer research landscape and/or research funding and the charity sector. 

If this sounds like you – we’d love to hear from you!

About working for us 

This is a fast-paced organisation that is committed to making a difference. 

Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us  

We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.

Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.

We bring more break throughs through research, more change through campaigning and more support through our expert nurses.

We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.

Because people with pancreatic cancer need more than hope.

Underpinning this vision are our three values: 

• Courage
• Compassion
• Community

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

Hybrid-working: 

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.  

How to apply 

• You can download the Job Description and Person Specification for full details of the role on our website. If you have any questions about this role that we’ve not answered, please get in touch by contacting our team (contact details are on our website).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held on the 10 March 2026.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

Head of Programme Operations

Contract: Permanent, Full Time

Location: The role can be based in London, United Kingdom, Abuja, Nigeria or Kigali, Rwanda, subject to right to work eligibility in the respective countries.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.

• UK: £68,000 - £74,000 per year with excellent benefits.
• Nigeria: NGN 64,968,462 – NGN 90,955,847 per year with excellent benefits. 
• Rwanda: RWF 73,661,730- RWF 89,738,798 per year with excellent benefits. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

The Programme Operations team sits within WaterAid UK’s International Programmes Department (IPD), operating in 17 countries in Africa and Asia. The team is a diverse and motivated group of 14+ people made up of planning, monitoring, evaluation and reporting (PMER), project design and management, and programme systems specialists. They support global operational excellence, PMER, risk management, donor compliance and performance assurance across WaterAid UK’s country and regional programmes. Working in partnership with regional and country leadership teams, the function provides technical oversight, systems development and operational support to strengthen programme delivery and organisational accountability.

About the Role

The Head of Programme Operations leads the development, implementation and continuous improvement of WaterAid’s international programme operations framework. The role provides strategic and operational leadership across programme operations, business management, systems, risk and compliance.

Key responsibilities include overseeing IPD business management processes, supporting financial planning and performance reporting, acting as a delegated focal point for operational risk, and providing senior troubleshooting support on complex operational and management challenges.

The role works in close partnership with Programme Funding to ensure operational readiness for new donor opportunities and effective grant start-up and close-out. It also leads operational assurance processes, strengthens compliance with donor and organisational requirements, and supports capacity strengthening across regional and country teams.

In this role, you will:

• Provide Programme Operations Leadership
• Lead IPD Business Management and Support
• Drive Collaboration, Risk and Performance
• Oversee Systems, Compliance and Assurance
• Lead Capacity Strengthening and Support

Icon, the Institute of Conservation, is looking for an experienced and collaborative Groups and Public Programmes Lead to help us empower our volunteer community and bring the value of heritage conservation to wider audiences.

Thanks to funding from The National Lottery Heritage Fund, this new role will support Icon’s volunteer-led specialist Groups, helping deliver inspiring events, talks, training and activities that celebrate and share widely the importance of conservation.

You’ll develop and lead Icon’s public engagement programme – creating partnerships with charities, schools and community organisations, coordinating studio visits and workshops, and championing opportunities for conservators to connect with new audiences. You’ll also design and deliver volunteer training, support Group committees, and line‑manage our Groups & Public Programmes Administrator.

We’re looking for someone with experience delivering creative or cultural programmes, supporting volunteers, and managing partnerships. Strong communication, organisational skills and a passion for heritage are essential.

Icon is committed to equality, diversity and inclusion, and we welcome applicants from all backgrounds.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.

Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.

Main Responsibilities

Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:

People & Culture Strategy

Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.

· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.

· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.

· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.

· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.

Talent Management

Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.

· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.

· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.

· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.

· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.

Performance, Leadership & Capability

Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.

· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.

· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.

· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.

Organisational Culture, Engagement & Wellbeing

Foster a working environment where people feel engaged, supported and able to do their best work together.

· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.

· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.

· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.

· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters. 

EDI & Safeguarding

Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.

· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.

· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.

· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.

· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.

Governance, Risk & Compliance

Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.

· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.

· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.

· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.

Systems & HR Operations

Ensure the efficient, reliable and compliant administration of people processes and systems.

· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.

· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.

· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.

Functional Leadership & Resource Management

Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.

· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.

· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.

· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership

· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field

Experience

· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation

· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations

· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters

· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery

· (E) Experience of workforce planning, recruitment, performance management and organisational change

· (D) Experience of working with trade unions or staff representative bodies

Key skills and knowledge

· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance

· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing

· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively

· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence

· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards

· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery

Personal qualities & values

· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK

· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism

· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment

· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement

· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities