Jobs in Crystal Palace
There are about 2,000 LGBTQI people claiming asylum in the UK every year because of their sexuality, gender identity or intersex status. When they come to the UK, they are still not safe. They are often abused in refugee accommodation by other refugees who come from the same or similar countries to the one they are escaping; they become homeless and depressed; and they are rejected by their ethnic community and live in poverty.
The job involves coordinating our online and offline activities, providing admin support to the team in running Micro Rainbow’s programmes and weekly events and administering day-to-day financial transactions.
The ideal candidate is passionate about equality, has excellent coordination, IT, attention to detail and administration skills.
To eradicate homelessness of LGBTQI people fleeing persecution by 2030.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Partnership and Sponsorship Manager
Reports to:Chief Executive
Line reports: N/A
Contract terms: Full time
Salary: £50,500
Location:London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
We work with a wide range of stakeholders to provide initiatives designed to support our diverse membership. This is a great opportunity for you to play a leading role in the development and delivery of our sponsorship strategy, working across the organisation to ensure the success of initiatives with external partners, including a large exhibition and high-value sponsorship packages at our annual congress. The post combines account management, relationship-building and project management, and you will be a central contact for external partners and have oversight of key College relationships.
Main responsibilities
Sponsorship and partnerships
- Review and update the sponsorship strategy and delivery plans to attract new commercial partners to achieve target incomes, based on annual congress feedback survey and insights from key stakeholders
- Attend specialised conferences to stay abreast of the changes and trends in the sponsorship and exhibition at events to identify new ways of maximising income, especially around digital delivery
- Work collaboratively with colleagues to maximise new approaches to sponsorship offers and travel to internal and external events and conferences to reach key stakeholders
- Meet with representatives from each organisation currently sponsoring any activity at the College, and keep a record of feedback. Research and reach out to new key stakeholders
- Ensure that all sponsorship, exhibition and partnership activity is aligned with our strategic plan
- Design and develop the sponsorship and exhibition opportunities for our four-day annual congress in the spring
- Design and price sponsorship opportunities for on-site and digital experiences, including our annual congress, regional events, workshops, webinars, admissions ceremony, exams programme, College news advertising, and the National Ophthalmology Database Audit (NOD) sponsorship
- Work with digital platforms to ensure delivery on digital sponsorship and advertising
- Ensure sponsorship and exhibition agreements are formalised, signed and invoiced in a timely manner
Annual Congress exhibition management
- Work with an external consultant to develop the online floorplan and online exhibition management system (we currently use ExpoFP and Ffair)
- Negotiate with interested parties, and amend the floorplan if needed
- Work collaboratively with internal teams and external stakeholders including venue representatives, health and safety consultant and shell scheme provider to confirm all technical information for the development, build, delivery and break down of the exhibition
- Review and manage all contractual agreements and booking forms for each exhibitor and sponsor
Planning and timetabling
- Identify, develop and manage relationships with commercial and non-commercial partners to ensure a mutually beneficial relationship
- Respond to project proposals from external partners, making sure there are clear objectives, working with the appropriate committee, negotiating contractual agreements and agreeing internal plans with colleagues to deliver the projects
- Identify and develop strategic opportunities within the College for potential commercial and non-commercial partners, including for our audit programme, journal and communication channels
- Research and gather intelligence about the pharmaceutical industry to advise colleagues on the market
- Provide advice and guidance to internal and external colleagues as to how to achieve the most successful outcome through partnership opportunities
- Produce and maintain policy and procedure to ensure ethical and transparent ways of working with our commercial and non-commercial partners, including compliance with the ABPI code of practice
- Ensure all projects are executed in line with College procedures and governance
Financial management
- Produce accurate annual budgets and forecasts for sponsorship and partnership income
- Work with the finance team to ensure that accurate invoices are raised and paid
- Achieve or exceed financial targets by managing resources within agreed budget and ensuring value for money in delivering initiatives
To undertake other duties as required:
- Undertake any other reasonable duties as required by the Chief Executive
- Working outside normal hours may also be required from time to time on key projects
- Overnight stays will be necessary during annual congress, and other internal and external events and activities
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person specification
Knowledge, Qualifications and Experience
- Experience of developing partnerships with both commercial and not-for-profit organisation, including understanding of ABPI code of practice
- University degree or equivalent
- Experience of designing exhibition space for large events
- Experience of marketing plans for partnership opportunities, negotiating and managing contracts
- Knowledge of IT systems – including CRM and online conference platforms
- Experience of delivering against challenging performance targets, and of managing others to do so
Skills and Abilities
- Account and relationship management skills
- Project management and budgeting skills
- Ability to manage often conflicting demands within tight timeframes
- Ability to write persuasive copy/pitches to inform sponsorship marketing materials
- Ability to work collaboratively across the organisation and build positive relationships with multiple stakeholders
- Ability to understand key issues within the membership sector and ophthalmology specialty and talk confidently about these
Personal Qualities (Attributes)
- Strategic and creative thinker with an interest in identifying and delivering opportunities through technology
- Sound interpersonal and communication skills
- Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
- Committed to own continuing professional development
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions up to a maximum of 12%.
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your CV (maximum 2-pages) and a covering letter (maximum 1 page). The cover letter must explain what makes you suitable for the role. Please use the role description and person specification for reference.
Interviews will be held at our offices in London between 10-12 February. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 3 February.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly organised and motivated Challenge Event Executive, with strong communication and collaboration skills.
The Challenge Events team sits in the Community Fundraising team and manages our participation in some of the UKs biggest events, including the London Marathon and Royal Parks Half Marathon, as well as managing our own bespoke treks and cycles. We provide support to thousands of patients and their friends and family who take part in runs, treks, cycles and many other challenges which raises millions for the Charity every year.
As Challenge Event Executive you will be responsible for managing a portfolio of third-party Challenge events. This will include managing budgets, liaising with third party event suppliers and planning and organising the marketing for each event. You will also support participants from sign up to completion of their event, providing best in class stewardship.
You will be a high performing fundraiser with experience of meeting income targets through effective marketing and supporter stewardship. You will be driven and dynamic and relish the opportunity to deliver significant growth to support the charity to achieve its ambitious goals.
Please see full details in the job description.
The client requests no contact from agencies or media sales.
We are currently looking for an Endowment Accountant and Business Partner to work with our busy and growing Finance team.
Key Responsibilities
Business partnership
- Provide a full business partnering support to the Endowment business unit:
- Build, maintain and develop effective relationships with members of the Endowment team and work closely with them to improve mutual knowledge and financial understanding.
- Serve as a key partner to Endowment leadership, acting as a ‘critical friend’ by challenging assumptions and activities were necessary to ensure alignment of strategic and financial goals.
- Develop the business partner role into one that is fully able to proactively support strategic decision making, provide forward-looking insight and analysis, deliver effective financial performance information, and support the development of a culture of value-for-money within the Endowment.
Accounting, reporting, budgeting and planning
- Perform the accounting for the property and financial investing activities of the business unit, including property rental income and expenditure derived from third party managers’ reports.
- Prepare regular financial reports, including P&L statements, balance sheets and cash flow statements which are tailored to both the Endowment’s and the wider organisation’s needs and aligned with their structures.
- Prepare regular short- and long-term cash flow forecasts, and support cash management within the endowment as well as across the wider group.
- Develop and track key performance indicators.
- Develop and produce effective dashboards and other reporting to provide insight and support decision making.
- Lead from a finance perspective the budgeting and forecasting processes for the Endowment, and support their integration into the wider organisation’s processes.
- Support the annual property valuation process.
Data insight and integrity
- Have a thorough understanding of the management, maintenance, flow and reconciliation of the financial data relating to the Endowment across multiple systems.
- Conduct rigorous analysis of financial data, trends, and performance metrics to derive insights and offer recommendations for informed decision-making.
- Use advanced financial modelling and analytics to produce actionable insights.
- Ensure the accuracy and integrity of financial data for the endowment portfolio.
Collaboration
- Support the Endowment team with any new process, including working with other teams to ensure end-to-end financial integrity.
- Support investment processes by assisting with KYC and overseas tax forms.
- Collaborate effectively within the Finance team to enhance performance and ensure alignment with organisational objectives.
- Work with internal/external auditors and other stakeholders are required.
- Support governance processes by providing necessary financial information and analysis.
Skills, Knowledge and Expertise
Knowledge and qualifications
- Qualified or part-qualified accountant (e.g., ACCA, ACA, CIMA or equivalent) or qualified accounting technician (e.g. AAT) – desirable but not essential.
- Understanding of the accounting framework and financial challenges for the property and financial investment sectors.
- Strategic financial knowledge.
Experience
- Demonstrable success in preparing management information related to property and investment activities.
- Solid strategic financial acumen and commercial awareness.
- Established track record of cultivating successful business relationships and partnerships.
Skills and abilities
- Highly numerate with advanced Excel skills (essential, will be tested).
- Strong analytical, problem-solving and communication skills (essential).
- Advanced user of Access Financials, Access Analytics and Access Office Integration (desirable).
Personal attributes
- Self-starter, able to work under own initiative and organise own time to meet deadlines.
- Proactive in building and maintaining robust business relationships.
- Strong business sense, with an ability to see the bigger picture beyond the numbers.
- Deadline-oriented with the ability to manage multiple priorities.
- Strong organisational and time-management skills.
- Commitment to maintaining confidentiality and integrity in financial matters.
- Flexible, able to work with and contribute to the team.
- Attention to detail and accuracy.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance £200
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.
The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.
About this role
This is an exciting role that will lead the successful growth and delivery of the Smart Works events and community fundraising programme. Managing the Events Manager, Community Fundraising Manager and Retail Relationship Manager (TBC), you will work closely with the Partnerships Team to deliver exceptional events, raise vital funds and secure stock for clients and fundraising.
The successful candidate will be responsible for developing and implementing a robust Events and Community Fundraising strategy, to generate £800k+ of in-year income, and bolster future financial and community engagement opportunities. The candidate will also work closely with the Head of Wardrobe, growing partnerships with retail brands which support Smart Works’ activities.
We seek an excellent events manager, with experience in delivering end-to-end events, as well as demonstrable experience of fundraising through challenge events and regional community fundraising. An ability to juggle conflicting priorities and exceed set targets will be key.
Smart Works has a collaborative environment, with dynamic teams and ambitious plans. It is also a rewarding place to work and a lot of fun, with valuable opportunities to attend nationwide fundraising activities, expert leadership panel discussions, fashion sales and exclusive events.
If you are a dynamic, proactive self-starter, with a sense of urgency and exceptional organisational skills, then this could be the ideal opportunity for you. We would love to hear from you.
How to Apply
Please read through the full job description and then submit a CV and a cover letter which answers the following questions by 5pm on Sunday 24th November. Your application should be addressed to Sue Wicks, Interim Director of Partnerships.
- How is Smart Works an effective cause with which to raise money from events and community fundraising? (Max 400 words)
- What experiences and skills do you have that make you well suited for this role? (Max 400 words)
- What are the key components to successfully delivering a programme of events? (Max 400 words)
First round interviews will take place online on 10th or 11th February and second round in person interviews will take place in London on 18th or 19th February.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose:
We are seeking a dynamic, experienced manager to manage our part in “On track for inclusive train travel”, a research, scoping and piloting project, aiming to make rail travel more accessible and inclusive for disabled people. This project is being delivered alongside RNIB as lead partner, and funded by Motability Foundation, working with our members Community Rail Lancashire (CRL) and Gloucestershire & Oxfordshire CRP (GOCRP) to engage disabled people and shine a light on lived experience.
You will work closely with RNIB and their project manager, forming part of a small project team to ensure the success of this exciting project. You will support CRL & GOCRP in their coordination of local engagement with disabled people, helping to facilitate a pan-disability, empowering approach that draws on and champions expertise by experience. Ensuring excellent collaboration with railway partners is also key to this role, enabling us to co-create an effective, adaptable model for training, learning and culture change that can be deployed across the railways as they are reformed and renationalised.
Responsibilities
Project and local engagement coordination
- Work closely with the RNIB project manager and as part of the project team to help ensure effective planning, coordination, management, communication and the overall success of this project, in line with its purpose and aims;
- Ensure excellent coordination and communication with the two community rail partnerships, supporting their delivery of empowering, high-quality engagement, in line with project plans, requirements and objectives;
- Ensure CRL and GOCRP are enabled to play their part effectively, using their expertise and local relationships to bring the experiences, ideas and voices of disabled people to the fore, while engaging railway staff constructively, to research, develop and test our model, and forge ongoing dialogue and understanding between the disabled community and railway;
- Take a particular lead in utilising and championing co-creation principles and empowering ways of working, across this project and its partners, and in building a legacy;
- Coordinate closely with our core railway partners helping to develop and test our model, and work across the rail industry, including engaging existing inclusion and accessibility forums and networks, to support the research phase and generally build on community rail’s positive relationships and ability to support inclusive railway practices;
- Manage Community Rail Network’s budget and monitor the CRPs’ budgets in partnership with their project leads, ensuring these are in line with agreed grant funding;
- Maintain and uphold our partner agreements and MoU with RNIB.
Research, evaluation and reporting
- Work as part of the project team to engage railway partners and jointly deliver effective research, as part of the ‘discovery’ phase, to understand current practices and issues within the railway around accessibility and inclusion, and opportunities to improve this;
- Support the CRPs and their interaction with RNIB’s research and innovation staff and our academic advisor, helping them play a strong part in the discovery phase, and model development and testing, involving the disabled community and railway staff members;
- Support effective recording and evaluation by the CRPs, ensuring this is in line with project requirements, and serves our goals around legacy-building and empowering those involved;
- Advise and feed into RNIB on the completion of grant reports and financial statements, including coordinating and reviewing input, data and reports from the CRPs;
- Maintain strong relations with Motability, as part of the project team.
Legacy building, communications and influencing
- Continually feed into our senior team and the project board on insights emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people;
- Support and feed into Community Rail Network and RNIB’s strategic work engaging with rail reform and transformation, such as attending meetings and providing briefings, reports and recommendations, to help us seize opportunities to advocate for positive change;
- Attend and speak at community rail and other relevant events to develop awareness of the project, share its lessons, and promote our model;
- Work with Community Rail Network and RNIB’s communications teams, and other colleagues and partners, to promote the project and its achievements, and amplify the voices/views/needs of disabled people, across our networks and build a legacy.
General team working
- Contribute to the wider objectives and development of Community Rail Network, especially by sharing project progress and learnings, and offering advice and input.
- Help our member support & development team to embed lessons from the project on involving and empowering disabled people.
- Contribute to the maintenance and development of our internal systems (e.g. shared drive, CRM) such as by data capturing relevant contacts and saving documentation.
- As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community engagement, ideally related to inclusion, disability and/or mobility, and a good understanding of and confidence using engagement, project planning, and evaluation techniques to develop and support such initiatives.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to build capacity and confidence.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing, research and analysis skills, including the ability to draw on quantitative and qualitative evidence, produce case studies, briefings and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office and the internet.
Other information
This post is home-based, but with travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We are committed to being a flexible, supportive, inclusive and understanding employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
**Please be aware our systems use AI monitoring filters to detect any AI generated content**
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Monday 27 January 2025, summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
Online interviews are scheduled for Monday 10 February 2025, although we are actively interviewing and may recruit before this date.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.
About the role
This role is pivotal to the growth and success of the charity. Its purpose is to support the Director of Partners and Engagement, the Fundraising Team and Head of Business Development, to lead the charity’s income generation. This includes activities in sourcing small, medium, and major (up to six figures) grant opportunities from trusts, foundations, and institutional/government funders, and individual donors where appropriate. Where opportunity presents, the role holder may also support the business development function. This could involve assisting in the development and implementation of new business growth opportunities to boost income generation. The role will involve project and core-cost fundraising.
Responsibilities
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Work with the Director of Partners and Engagement and the fundraising team to maintain existing funds; research new income streams and prepare and submit business cases; and source new funding opportunities for Access Social Care’s projects and core-cost needs.
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Participate in planning and strategy meetings. Work with the Finance Director and other leaders to develop and implement annual fundraising/income generation plans, gift tables, and budgets to achieve income targets.
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Monitor income targets and provide regular progress reports and updates on performance against target.
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Create and implement cultivation plans for high-value donors. Build and maintain long-term relationships with trusts and foundations, individual donors, and other income-generation partnerships through meetings and the production of detailed reports and presentations to generate repeat donations and renew income streams.
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Lead on funding bid applications and reports including working with senior colleagues across the organisation to draft warm and cold acquisition, and bespoke written applications.
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Build, monitor and manage a pipeline of prospective Trust & Foundation and Funder opportunities.
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Keep comprehensive records of all fundraising and business development activities.
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Maintain excellent relationships with internal stakeholders ensuring an up-to-date knowledge of current activities of Access Social Care’s work and brand. Secure case studies to showcase the charity’s work.
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Represent the organisation at public events as required.
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Perform other duties as may be required by the Director of Partners and Engagement, Head of Business Development, and/or other senior leaders which you could be reasonably expected to perform in line with this job description.
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Where appropriate and as opportunity arises, support the Head of Business Development with potential new business opportunities. This could include tasks such as: drafting proposals, seeking new opportunities as instructed, sustaining connections and supporting plans to enter strategic partnerships.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal Attributes:
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion. Commitment to and interest in disability rights.
- Self motivated, interest in developing knowledge and understanding trends in charitable trusts and foundations fundraising and business development
- Willingness to adapt and ability to work in an agile way to meet the income generation needs of the organisation
Experience
- Experience in similar Income Generation role, with a proven track-record of success
- Experience of working independently to develop and implement income generation strategies with a proven track record of securing five-figure gifts and delivering against targets
- Proven experience in managing and nurturing relationships with trust and foundation funders
Skills
- Highly developed written and verbal communication skills. Ability to draft and present information including briefings, applications, and project reports to a range of audiences in a clear and confident manner
- Strong networking skills, with the ability to build and maintain relationships both internally and externally to identify and leverage funding opportunities
- Organised and able to plan and prioritise to meet multiple deadlines
- IT literate with strong online research skills to identify new funding opportunities, and experienced in using MS Word and MS Excel to manage and present information effectively
- High level of numeracy
Desirable
- Understanding of health and social care issues and/or the law
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
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An up-to-date CV
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A completed diversity monitoring form
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A supporting statement of no more than two pages, addressing:
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The essential requirements of the person specification
If you want support applying, contact us using the email address above.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
Closing date: Friday 31st January at 11am.
Interviews will took place on Thursday 13th February and Friday 14th February.
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Remote with the expectation to travel to Poole once a month
About us
Our purpose is simple, to save lives at sea. Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from anyone.
Your role
We’re looking for an experienced social media professional who has the expertise to lead the delivery of the RNLI’s social media strategy and approaches across both paid and organic, advising and supporting a wide range of stakeholders at all levels of an organisation in order to help save lives at sea.
As Senior Social Media Manager, key responsibilities include:
- Overseeing the delivery of paid and organic content, as well as community management, across our channels
- Line managing a team of social media specialists
- Providing strategic and outcomes-focused responses to marketing briefs
- Driving forward social media fundraising for the RNLI
- Procuring, implementing and managing relevant social media tools and software
- Innovating in the social media space, including launching new channels
- Leading on the social media elements of crisis communication responses
Please note that as part of the role you will also contribute to the team’s out-of-hours community management rota.
About you
The ideal candidate will be available to start immediately. To be considered for the Senior Social Media Manager role you will have substantial experience leading on organic and paid content and the strategic use of social media within a large organisation, as well as experience of line management and stakeholder management.
For more information and to apply, please visit our jobs page.
Closing date: 26 January 2025.
Interview dates: w/c 3 February 2025 (online).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced administrator who loves what you do and has a passion for working in an organisation that’s making a difference?
If that sounds like you, we have an exciting new role of Events and Administration Officer to join our team on a hybrid basis.
You will play a pivotal role in ensuring our charity runs seamlessly by coordinating event logistics, managing travel and meeting schedules, and refining administrative processes. Doing so with precision, dedication, and a proactive approach you’ll make a big difference in our dynamic and growing charity.
As a standout candidate, you’ll bring prior experience in organising events and travel, organisational skills of which you are proud, and the ability to problem-solve in fast-changing situations.
If this sounds like you, we’d love to hear from you.
Closing date: 30 January 2025 5pm
First stage interviews (Zoom): 5 – 7 February 2025
Second stage interviews (at our office in-person): 10 – 14 February 2025
Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.
We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements we can accommodate for you, and which pronouns you would like to be referred to by.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. In most cases, this will be a 20-minute interview held via Zoom, however, in the case of an extraordinary number of applicants, the first-stage candidates (including GIS) will receive a short assessment. The results of this assessment will be used to select candidates for the second-stage interview. You will find the form to do this in the attachments to this advert.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Based at home, situated across the Liverpool & Wirral region with regular travel to assigned renal units.
Hours: Full time hours, 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,629 pa full time equivalent
An opportunity to provide practical, emotional, and financial support for anyone affected by chronic kidney disease. You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.
This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.
The role will cover the main renal units and satellite dialysis units across your designated area in Liverpool and Wirral. Frequent travel and attendance is expected at some sites.
Responsibilities
• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service
To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you
We are the UK's leading kidney patient support charity
The client requests no contact from agencies or media sales.
Join us in our efforts to end extreme poverty, whatever it takes.
A fantastic opportunity has arisen for a Campaigns Assistant to join Concern Worldwide (UK) on a part time, fixed term basis to the end of December 2025.
About us
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger.
About the Role
We are looking for someone to support the Senior Campaigns and Public Affairs Officer to deliver Concern Worldwide UK’s public campaigns on international development, hunger and nutrition and climate change. Help develop high quality supporter emails and communications that drive higher engagement in campaigning activities. Manage the handling of supporter data, in line with best practice and legal requirements to ensure information about our supporters is accurate and updated in a timely manner. Produce campaign reports and analyse data to provide insights that guide campaign development and inform future campaigns. The post holder will provide ad-hoc support in engaging parliamentarians on our advocacy objectives.
About You
You will have experience of working as part of a policy and campaigns team or communications team. You will be self-motivation and the ability to work both independently and collaboratively with team members, other staff at Concern and external stakeholders. You will have the ability to produce clear and compelling supporter or public facing communications and have a high degree of accuracy and attention to detail. The ideal candidate will. The successful post holder will have experience of handling supporter and/or complex data and the ability to work towards tight deadlines. Finally, you will have an active commitment to promote diversity, equity and the interests of marginalised people.
Please see attached the job description to review the full person specification for this role.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
To apply
Please upload your CV and cover letter by 31st January 2025.
Location: London, SE11 - Hybrid
Contract Type: Fixed Term -To the end of December 2025
Hours: Part Time, 4 days a week
Salary: £20,840 - £23,156
You may also have experience in the following: Policy, Campaigns Assistant, Policy Advisor, Policy Assistant, Communications Assistant, Campaigns, Data Administrator, etc.
REF-219 163
Policy and Research Associate
Location: Hybrid (London) or Remote
Salary: £25.17 per hour plus £2.92 per hour holiday pay (equivalent to annual salary of £44,000 FTE)
Hours: 28-35 hours per week (to be agreed with the successful candidate)
Contract: Temporary role until 31st March 2025
Are you passionate about improving mental health outcomes for children, young people, and families? Do you have expertise in research, policy analysis, and translating evidence into actionable insights? If so, we have an exciting opportunity for you!
Charity People are delighted to be partnering with a globally recognised mental health organisation dedicated to transforming the mental health landscape for children, young people, and families. They are at the forefront of advancing mental health science and practice, bridging the gap between research and real-world implementation. Their mission is to empower current and future generations with the tools they need to thrive emotionally and mentally.
About the Role
As a Policy and Research Associate, you will play a key role in they Early Years and Prevention team, supporting evidence-based projects and training initiatives. You'll focus on early intervention and integrated family services, including perinatal mental health and family hubs. Using your research expertise, you will identify and synthesise insights from a variety of sources, collaborate with stakeholders, and help shape guidance and training resources.
Key Responsibilities
- Design research frameworks and approaches to support learning on family hubs and early intervention services.
- Conduct rapid reviews and synthesise evidence from academic studies, policy reports, and case studies.
- Collaborate with regional teams to gather insights and triangulate findings into practical, evidence-based guidance.
- Lead stakeholder meetings, workshops, and events, engaging with policymakers, academics, and practitioners.
- Write accessible resources, including reports, policy briefings, training content, and case studies.
- Present findings at conferences and training events, contributing to the dissemination of key learnings.
- Support broader departmental functions, including bid writing, monitoring and evaluation, and funder reporting.
About You
You'll bring both academic expertise and practical experience, with a proven ability to translate research into real-world impact. A collaborative team player, you'll also be confident working independently and managing multiple priorities.
Essential Skills and Experience:
- In-depth knowledge of local authority and voluntary sector landscapes relevant to early years and family services.
- Awareness of UK policies affecting health and social care for families with young children.
- Strong research skills, including data analysis, research design, and handling complex datasets.
- Proven experience in translating research into practice and creating accessible resources.
- Excellent communication skills, both written and verbal, with experience in stakeholder engagement and presenting findings.
- Ability to manage competing priorities and work effectively under pressure.
How to Apply:
If you're excited about this opportunity and meet the requirements, please send your CV as soon as possible. Applications are reviewed on an ongoing basis, so don't delay in applying!
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We know that greater diversity leads to greater results for the charities we work with.
Business Development Co-ordinator
Hybrid – Access to London or Edinburgh Offices
The Organisation
The International Institute for Environment and Development (IIED) is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. We are based in London and work on five continents with some of the world’s most vulnerable people to strengthen their voice in the decision-making arenas that affect them. With more than 150 members of staff working with associates and partners around the world, IIED has been at the forefront of evidence-based policymaking in sustainable development for over 50 years.
We are now looking for a Business Development Co-ordinator to join us on a full-time, permanent basis, working 35 hours per week.
The Benefits
- Salary of £37,762 - £42,567 per annum depending on experience
- 25 days' annual leave per year, increasing with service (pro rata for part time)
- Closure between Christmas and new year with additional paid holiday
- 7.5% employer's pension contributions
- An employee protection scheme offering a flexible menu of benefits
- An interest-free season-ticket loan
- A cycle-to-work scheme offering tax savings on the cost of purchasing a bike for travel to and from work
- An employee assistance programme
- Enhanced maternity, paternity and adoption policies
- Enhanced sick pay entitlements, increasing with length of service
- Flexible working options
- Support for learning and development
- Compassionate leave up to ten days per annum
- Dependents leave
- Eye tests and glasses
- Therapy treatment
This is an excellent opportunity for a talented charity development and funding professional with administrative experience and a decent grasp of climate change and sustainability to join a forward-thinking organisation.
You will have the chance to make a real impact on our funding, enabling us to do more across the global theatre, continuing to drive change and improvements in parts of the world where they are needed the most.
What’s more, you’ll have the chance to collaborate with influential partners and stakeholders, expanding your professional network, whilst supporting our vital work.
So, if you want to make a tangible difference in sustainable development, read on and apply today!
The Role
As a Business Development Co-ordinator, you will oversee the growth and development of IIED’s fundraising processes.
Specifically, you will support a wide range of fundraising activities, including application submissions, working alongside researchers, finance experts and communication teams to ensure quality submissions.
Providing all-round support, including research, identification and dissemination of new opportunities, you will ensure they are in line with strategic priorities and thematic research. You will also support the proposal development process to help realise IIED’s fundraising strategy.
Additionally, you will:
- Build relationships with new donors, while broadening relationships with existing ones
- Collaborate with the Business Development Team to meet organisational demands
- Support unrestricted business development activities as needed
About You
To be considered as a Business Development Co-ordinator, you will need:
- Experience of working with colleagues to develop applications for institutional funders, such as trusts and foundations, research councils, governments, and multi-laterals
- Strong administrative experience
- Awareness of actors, institutions, and issues in the climate change and sustainable development arena
- An understanding of fundraising principles
- Knowledge and interest in climate change and sustainable development issues
- A degree level education or equivalent work experience
- Demonstrable personal commitment to diversity, equity, and inclusion (DEI)
The closing date for this role is 31st of January 2025.
Other organisations may call this role Fundraising Officer, Funding Officer, Partnerships Officer, Proposal Development Co-ordinator, Fundraising Development Co-ordinator, Fundraising Co-ordinator, or Institutional Funding Officer.
IIED is a hybrid working organisation and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
So, if you want to join us as a Business Development Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
Senior Business Development Co-ordinator
Hybrid – Access to London or Edinburgh Offices
The Organisation
The International Institute for Environment and Development (IIED) is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. We are based in London and work on five continents with some of the world’s most vulnerable people to strengthen their voice in the decision-making arenas that affect them. With more than 150 members of staff working with associates and partners around the world, IIED has been at the forefront of evidence-based policymaking in sustainable development for over 50 years.
We are now looking for a Senior Business Development Co-ordinator to join us on a full-time, permanent basis, working 35 hours per week.
The Benefits
- Salary of £44,892 - £49,428 per annum depending on experience
- 25 days' annual leave per year, increasing with service (pro rata for part time)
- Closure between Christmas and new year with additional paid holiday
- 7.5% employer's pension contributions
- An employee protection scheme offering a flexible menu of benefits
- An interest-free season-ticket loan
- A cycle-to-work scheme offering tax savings on the cost of purchasing a bike for travel to and from work
- An employee assistance programme
- Enhanced maternity, paternity and adoption policies
- Enhanced sick pay entitlements, increasing with length of service
- Flexible working options
- Support for learning and development
- Compassionate leave up to ten days per annum
- Dependents leave
- Eye tests and glasses
- Therapy treatment
This is a remarkable opportunity for an experienced business development professional from an international development or non-profit sector background to join our vital organisation.
You will have the chance to be part of a rewarding environment where your expertise and contributions will enable us to continue making a positive impact across the globe.
What’s more, you will build valuable connections, expanding your knowledge and enhancing your professional portfolio, while you support global sustainability and development initiatives.
So, if you want to make a sizeable difference in the world today, read on and apply today.
The Role
As a Senior Business Development Co-ordinator, you will drive the growth and development of IIED’s institutional fundraising strategy, including application submissions.
You will work closely with researchers and project managers, supporting colleagues in the production of high-quality institutional funding applications and relevant documentation.
Managing the co-ordination of proposal processes, you will ensure alignment with strategic goals and compliance with donor requirements, while supporting prospect research and donor mapping to help realise IIED’s fundraising strategy.
Additionally, you will:
- Build relationships with new donors, while broadening relationships with existing ones
- Collaborate with the Business Development Team to meet organisational demands
- Support unrestricted business development activities as needed
About You
To be considered as a Senior Business Development Co-ordinator, you will need:
- Experience in business development, fundraising, or partnerships within the international development or non-profit sector
- Experience of supporting with the creation of complex application budgets, log frames and other supporting application documents
- Experience of working with colleagues to develop applications for institutional funders
- Experience of CRM and fundraising management systems
- Awareness of actors, institutions, and issues in the climate change and sustainable development arena
- Knowledge of simple budget and financial management
- Working knowledge of another relevant international language
- Ability to interact and influence internal colleagues, and liaise with a diverse audience
- A degree level education or equivalent work experience
- Demonstrable personal commitment to diversity, equity, and inclusion (DEI)
The closing date for this role is 31st of January 2025.
Other organisations may call this role Grants and Partnerships Manager, Strategic Funding Development Lead, Donor Relations and Business Development Officer, Development and Proposal Lead, or Fundraising and Proposal Development Manager.
IIED is a hybrid working organisation and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
So, if you want to join us as a Senior Business Development Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Fixed Term to 31st March 2026. Flexible working considered
Job Type: Full time, 35 hours per week.
Salary: £37,000 per annum
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed
About the role
SafeCall is a confidential, non-judgemental specialist service available across England and Wales which supports young people, families and professionals with concerns surrounding county lines, criminal exploitation and going missing.
You will be responsible for delivery and development of the SafeCall service and our work at the charity which focuses on child criminal exploitation and missing. You will manage a small team of specialist staff who work 7 days per week by telephone and written channels with people who are referred to the service, providing advice, advocacy, referrals and a listening ear. You will also co-facilitate the ‘Safe and Social’ monthly peer support group for families affected by exploitation. Families affected also have a support and discussion forum which you will manage and moderate alongside your team.
Key Accountabilities:
Operational Management
• Ensure the quality of the service through case auditing and effective record keeping as well as though staff development, and feedback and consultation of service users;
• Performance management of service, including recording, collating and analysing project data;
• Oversee cases, leading case discussions and providing support and advice to team members;
• Responsibility for the identification and management of risk and safeguarding for those accessing support, ensuring timely and appropriate action is taken to safeguard and reduce risk;
• Some direct service delivery, providing the SafeCall service and co-facilitating online support groups.
• Engage with the families and young people we deliver services to, so that we can support them to share their experience, as well as help us to shape and design our services;
Staff management
• Responsibility for line management of staff delivering services to ensure your team perform well at individual and team level;
• Promote wellbeing, diversity, equity and inclusion in your team;
Service Management
• Ensure all necessary data and information is accurate and up to date for reporting and preparing progress reports for funders;
• Represent Missing People at contract review and performance meetings;
• Develop and maintain effective working relationships with local and national partners, funders and colleagues;
Partnership working
• Plan and deliver webinars for external professionals;
• Work in partnership with Catch22 on agenda planning for joint County Lines advisory board (quarterly);
• Promote the charity’s services through awareness raising among partners, professionals and those who need the services;
ABOUT YOU
Experience Required
• Proven experience of managing safeguarding and / or support services for vulnerable children or adults (such as young people who have been exploited or missing);
• Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;
• Experience of line management and managing a team.
Knowledge & skills Required
• Ability to lead a team and manage the performance of individuals;
• Working (proven) knowledge of at least one of the following:
1. the particular risks faced by missing and exploited children / young people and/or adults;
2. the behaviours, needs and risks to children / young people who present challenging behaviour and who may be difficult to engage in a service;
3. child criminal exploitation, and the communities that are disproportionately impacted;
4. the links between child criminal exploitation and child sexual exploitation;
5. contextual safeguarding and the role of parents as partners in safeguarding;
• Able to identify discrimination and be proactive in addressing it;
• Ability to motivate, enthuse and inspire others, including direct reports;
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues
How to Apply
Please include your CV and a Supporting Statement that demonstrates how you are a good fit for this role.
Closing date: 11:59 on 02/02/2025
Interviews: w/c 10 February 2025
b ASAP
You may also have experience in the following: Support Service Manager, Partnership management, Social Work, Social Worker, Service Manager, Charity, Charities, Third Sector, Social Care, Supervisor, Team Leader, Not For Profit, Team Leader, Senior Support Worker, Deputy Service Manager, Missing people, Safeguarding, etc.
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