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Team: Research
Location: Remote
Work pattern: 35 hours per week, Monday to Friday, 9am-5pm with occasional overnight stays
Salary: Up to £51,443 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Cat Scientist - Emerging Welfare Technology
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Support the development, validation, and practical application of feline welfare data collection tools.
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Coordinate on-site technical logistics and data collection at UK adoption centres, including hardware deployment and software troubleshooting, while designing resilient, internet-enabled monitoring systems.
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Use specialised programming skills to develop and maintain interactive software applications, creating user-friendly mechanisms for stakeholders to interrogate research outputs and inform management decisions.
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Act as technical project lead for the transition of a Markerless Pose Estimation (MPE) system from external academic development into internal pipelines for automated cat behaviour and activity monitoring.
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Lead and support on evidence synthesis projects and associated publications, in order to create robust knowledge bases for shelter, unowned and owned cat welfare and risk factors.
About the Research team:
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The Feline Welfare Research Team are a small but growing team of six scientists, who sit within the wider Cat Welfare department. The team supports the organisation in improving our understanding of feline welfare both on a population and individual basis across a range of disciplines including epidemiology, demography and welfare assessment.
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The team are responsible for providing the charity with scientific expertise.
What we’re looking for in our Cat Scientist - Emerging Welfare Technology:
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Extensive experience undertaking non-invasive animal behaviour and welfare studies, including first-author publications.
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Significant experience in research project design and leadership, including planning, oversight, and completion of projects on time and within budget.
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Experience leading and advising on data-led research and innovation projects to inform animal management or conservation strategies
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Strong programming and statistical data analysis skills including experience of transitioning academic research or coding systems into practical, operational tools to support positive animal health and welfare outcomes
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Solid grasp of research principles and the ability to find, absorb, and apply new analytical techniques
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Application closing date: 3rd April 2026
Virtual interview date: 16th and 17th April 2026
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview and presentation
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid/within commuting distance of one of our campuses
We are excited to offer a temporary opportunity for two experienced communications professionals to join us at an exciting time of growth and impact. With a strong marketing and communications background, you will help shape the voice and brand of the National Institute of Teaching.
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.
At the NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility, and this role helps ensure our programmes are delivered smoothly and professionally, so that trainees, mentors and partner schools receive a consistently excellent experience.
About the role
We are seeking two Communications Managers, to work closely with the Head of PR and Communications and help shape the voice and brand of the National Institute of Teaching. Your work will support the organisation in articulating its value to the education sector and strengthening its reputation by engaging key stakeholders.
With a strong marketing and communications background, you will be confident adapting your approach to suit a wide range of audiences, from frontline teachers to government policymakers. As a strategic thinker, you will bring excellent project management skills and take responsibility for leading key communications campaigns and event plans.
A key aspect of the role is overseeing our core communication channels, including the website, social media and email communications. Your attention to detail will ensure all content is of the highest quality and aligned with our brand and tone of voice.
These roles offer significant scope to make an impact and bring forward new ideas. If this opportunity aligns with your skills and experience, we would be delighted to hear from you.
These are hybrid roles, and it is anticipated that the postholders will work on campus one day per fortnight. We offer flexible working and would consider part-time hours for the right candidates.
Key benefits
- Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
- Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.
- Pension - Entry to the Local Government Pension Scheme.
- Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!
- Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!
- Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
- Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
- Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
- Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
If you have any queries about this role, please email our recruitment team.
For more information and to apply, please visit our vacancies page.
Closing date: 4.00pm on Friday, 3 April 2026.
We reserve the right to close the advertisement early should we receive a high volume of suitable applications. We therefore encourage you to apply at your earliest convenience to avoid disappointment.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Compliance Officer will safeguard the charity by contributing to robust internal governance and compliance processes, supporting risk identification and management processes and being mindful of relevant legislation and regulation. This role will be able to interpret regulatory guidance and make suggestions for changes to internal processes, including but not limited to guidance published by the Charity Commission for England and Wales and the Information Commissioner’s Office.
Through the development and utilisation of new and existing processes, you will provide assurance to the charity’s leadership teams that the organisation operates in line with statutory obligations, internal policies and procedures and recognised best practice standards.
This role will co-ordinate and support the development, implementation, and regular review of policies and procedures that underpin strong internal controls and transparent decision-making. Responsible for supporting colleagues with identification, assessment, and monitoring of incidents and operational risks, helping to record proportionate controls and review periods to protect all stakeholders. In doing so, you will promote a culture of accountability, ethical conduct, and continuous improvement across the charity.
This role focuses on the processes that support operational day-to-day governance and compliance, as opposed to overarching governance which falls to the responsibility of the CEO, supported by the Board Secretary/ Executive Assistance role.
Working closely with the Finance and Operations Manager, Quality Assurance Manager and external Data Protection Officer to ensure a co-ordinated and streamlined approach to governance, compliance and risk across the whole organisation.
This role is not responsible for:
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Acting as Board Secretary
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Strategic decision making
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Providing legal advice
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Acting as the Data Protection Officer
You Will Bring:
A strong understanding of internal governance frameworks, ability to implement and coordinate risk management principles and processes and a strong understanding of regulatory compliance. You will demonstrate exceptional attention to detail, sound judgment, and the confidence to ensure processes are applied across the organisation. With strong analytical and problem-solving skills, you will proactively help others to identify risk and implement and record effective mitigations and controls. You will be able to implement processes which support continuous learning and improvement of policies and procedures. You will work closely with others who have a responsibility for compliance, quality measures and risk identification processes ensuring seamless working across departments.
You will also bring excellent written and spoken communication and have strong interpersonal skills, which enable you to deliver training to others and to foster a culture of integrity around compliance. You will build trusted relationships across the organisation while maintaining independence and objectivity in your own role, having the confidence to speak up if change is needed or processes and practice needs to change.
We’re looking for someone who is highly organised with attention to detail and is able to work collaboratively with a focus on operational delivery.
How to apply
Please upload your CV and supporting cover letter outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 6th April 2026
Interviews:
First stage virtual: w/c 13th April 2026
Second stage in-person (Leeds): w/c 20th April 2026
For more information, please refer to the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.
The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. The QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.
As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.
What you’ll do:
- Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
- Provide expert guidance to QSI leads on both the review process and the standards.
- Manage the full review cycle for services in your portfolio.
- Select and coordinate review team members in collaboration with the Quality Improvement Administrator.
- Participate in quality assurance and moderation activities to ensure consistency and rigour.
What you’ll bring:
- Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
- Strong knowledge of quality assurance and assessment approaches.
- Excellent oral and written communication skills, tailored to diverse audiences.
- Proven ability to prioritise effectively while remaining adaptable to changing needs.
- A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.
If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About this role:
We are seeking a motivated and experienced professional to lead our fundraising and partnership development activities, supporting the diversification and growth of income across both established and emerging streams. While the role will place significant emphasis on corporate fundraising, it will also involve the strategic development of grants and trusts. You will develop strong relationships with funders, identify new opportunities, and support our members to build their own grassroots fundraising capabilities.
Working closely with both colleagues and members, you'll help shape our funding strategy, develop high quality proposals, and ensure we have the systems and insight needed for sustainable growth. Your contributions will enable us to expand our work to engage and empower communities across Britain.
In addition, you will help shape the guidance we provide to members of the community rail movement, strengthening their grassroots fundraising capabilities and approaches.
Main responsibilities
- Manage and grow corporate relationships for the benefit of Community Rail Network and its members, nurturing effective, lasting relationships that help community rail to deliver on its aims around community development, sustainable travel, and inclusion.
- Conduct prospect research to identify new corporate supporters and relevant grant opportunities, taking a proactive approach to cultivating new leads, building networks and flagging upcoming opportunities well in advance to ensure sufficient preparation time.
- Engage, listen and pitch to funders, understanding shared priorities, articulating the value of partnering with us, and securing continued or increased support.
- Work cross-team to create strong proposals, using member and partner insights to identify funding needs and opportunities, and develop compelling cases for support and budgets.
- Develop joint grant applications by collaborating with colleagues, members and external partners to create bids aligned with our strategic aims and which recognise our current strengths, resources and prioritie
- Support strategic funding development, working closely with the senior leadership team to shape our approach and deliver against funding objectives and ensure it is understood by colleagues.
- Champion a positive fundraising culture and ethos, providing expertise and contributing member support, training, and events across the community rail movement.
- Contribute to wider organisational activity, including using major events and campaigns, such as the Community Rail Awards, to advance fundraising efforts.
- Develop and maintain effective fundraising systems, including funder reporting, review processes, and tracking KPIs to monitor progress and impact.
Skills, competencies and experience
- Proven skills and experience in third sector fundraising, including corporate fundraising, grant management and funder reporting, with a broad understanding of the full fundraising mix and ability to spot new opportunities.
- A demonstrable proactive approach to relationship building, with experience engaging and stewarding funders to create long-term mutually beneficial partnerships.
- Strong proposal/grant application and report writing skills, able to tailor communication for different audiences and stakeholders to maximise clarity, relevance and impact.
- Excellent verbal and written communication, with the ability to gather insight and inspire engagement both internally and externally.
- Strong organisational and time management skills, able to balance multiple and competing priorities and meet deadlines effectively.
- Experience of, or demonstrable understanding of, membership organisations, including the ability to balance member needs with our organisational objectives.
- Appreciation of and commitment to community development, empowerment and sustainability, and the value of community engagement in relation to transport.
- Solid understanding of KPIs, targets, budgeting, and risk management, with the ability to plan, track and evaluate performance effectively.
- A proactive, positive and self-motivated mindset, able to work independently, collaborate well, and inspire confidence in others.
- IT literate, with a good working knowledge of Microsoft Office, TEAMs, the internet and social media.
Other information
This post is home-based, but with travel (including occasional overnight stays) for team meetings, events, member engagement, and external meetings. This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Benefits: 25 days annual leave plus bank holidays (rising up to 30 days, plus Bank Holidays, in line with long service); pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme.
We are committed to being a flexible, supportive and understanding employer.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
**Please be aware we use AI monitoring filters to detect any AI generated content**
Please provide your CV and a covering letter of up to two sides of A4, by Monday 6 April 2026 (23:59), summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
Interviews are provisionally scheduled for Wednesday 22 April 2026.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Are you passionate about global women’s rights and would love to contribute to the cause? Are you organised, efficient and enjoy supporting colleagues in the smooth running of an organisation?
This is an exciting time to join The Circle as we take the organisation to the next level and the Team Co-ordinator will play a pivotal role ensuring smooth daily functioning by managing administration, CRM, IT, and HR support. This role is key in facilitating team collaboration, supporting onboarding, managing office systems, and handling financial tasks like invoices, working collaboratively to boost team efficiency.
We are open to different levels of experience – whether you are a seasoned hand in operations and team support or at the early stage of your career. The successful candidate will bring high levels of organisation, elbow grease, passion and commitment.
Job Description
- Administration & Systems Management
Managing supplies, equipment, and maintaining filing systems, records, and CRM database. Engage with and support running The Circle’s current operational systems, including Beacon CRM, Quickbooks, 1Password, Breathe HR, Microsoft 365 (including Microsoft Teams & SharePoint), FreshPay, Stripe, PayPal, Mailchimp, Wordpress, etc. Continue to develop and update systems.
- HR & Volunteer Support
Assisting with staff onboarding/offboarding, managing recruitment; Lead on health & safety, including having staff undertake regular risk assessments for home working and electronic device safety; ·
- Finance Support
Processing invoices, expenses, donations, and assisting with budget tracking. Management of monthly reconciliation with QuickBooks. Submission of Gift Aid claims and donation tracking using Beacon CRM
- Meeting, Event & Travel Support
Organizing team meetings, Board meetings, away days, overseas travel and coordinating event logistics.
- Communication & Compliance
Assisting with internal communication and ensuring Health & Safety, GDPR, and safeguarding compliance.
- CEO, Board and Governance Support
Support the Chief Executive and Board Secretary with quarterly Board meetings, sub-committee meetings; Manage policy renewal timelines, support on updating existing policy and drafting new policy where necessary, alongside the CEO & Board
Person Specification
Essential
- Excellent organisational skills and ability to juggle multiple priorities.
- Excellent communication skills, both written and verbal
- Some experience of finance systems, including supporting on reconciliation, budgets, and gift aid
- Good data management skills to support monitoring and evaluation work.
- Excellent Microsoft Office suite skills including Excel, SharePoint, and knowledge of other IT solutions to support effective operations.
- Proactivity: Strong "can-do" attitude, willing to take initiative and solve problems.
- Previous experience in administration, operations, or a, supportive, team-focused role
Desirable
- Experience managing a CRM.
- Experience coordinating events, ideally both online and in person.
- A strong understanding of, and passion for, women's and girls' rights.
- Knowledge of specific systems used at The Circle: WordPress CMS systems, Mailchimp, QuickBooks, Beacon CRM, Breathe HR.
- Understanding of use of social media to engage with different audiences.
- Ability to represent The Circle to external audiences.
- Some experience of working with high profile names
- Experience supporting on policy writing
- Experience of providing basic HR support
Personal Characteristics
- Extremely organised and ability to work in a fast-paced environment
- Attention to detail.
- An entrepreneurial and enterprising approach to work.
- Efficient, reliable, flexible and collaborative working style.
- A self-starter with the ability to anticipate requirements and act to provide workable solutions with limited budget.
- Team player who enjoys working collaboratively and flexibly to achieve outcomes.
- Keen to add value to the organisation’s culture and ethos.
- Interest in global women’s rights.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Against Malaria Foundation (AMF)
Senior Operations Manager
Full time
Job Description
AMF profile
Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.
We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and in the last financial year received US$147 million and, in our history, now over US$820 million. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.
AMF is the world’s third largest funder of nets.
AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell, Giving What We Can and The Life You Can Save who focus on impact and cost-effectiveness.
We are a team of 15 highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 52 million nets to protect 94 million people for distribution during 2025 to 2027. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, South Sudan, Togo, Uganda and Zambia.
Role Description
Our activities and commitments are steadily increasing, and 2026-2029 is expected to be a very busy period of distributions, with over ~70m nets planned for distribution in 2026 alone. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF’s programmes.
The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas:
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Work with National Malaria Control Programmes (NMCPs) and distribution partners
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Work with AMF’s independent monitoring partners
Further information
The Senior Operations Manager will lead on several of AMF’s programmes. They will work closely with NMCPs and distribution partners, in country partners, AMF independent monitors, cofunding partners, the AMF Operations and Technology teams to ensure the success of AMF distributions.
More specifically, they will manage the distributions through the following stages
1. Pre agreement
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Establishing the funding gap
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Establishing the net need, malaria burden, insecticide resistance data
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Working with the Ministry of Health to negotiate and put in place an agreement for the programme
2. Net procurement
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Working with AMF’s procurement lead to order nets in time for the distribution
3. Post-agreement
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After signature of the agreement, working with countries and distribution partners to put in place the plans for key elements, in particular
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Digital data collection
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5% verification
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Net tracking
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Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF’s eyes and ears in country
4. During the distribution
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Track information coming from all partners
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Analyse with the support of AMF’s analytics team registration and distribution data and take actions if needed
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Account for all AMF nets
5. Post distribution
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Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 0, 9, 18 and 27 months post-distribution
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Share results with in-country partners and encourage appropriate actions to be taken
Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofunding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF.
These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF’s programmes.
Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate’s skill set.
Characteristics of the successful candidate
We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.
Required
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Excellent interpersonal skills to build and maintain strong working relationships
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Strong analytical skills and be able to use Excel confidently
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A self-starter who is highly organised with the ability to work independently and manage working time effectively
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Strong project management skills and comfort handling meetings with senior staff
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Comfort in dealing with and learning about financial matters, willing to examine budgets in detail
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At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences.
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An interest in driving down malaria rates through procedure changes and the use of technology
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Fluent English
Of interest (but not required)
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French language ability
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Experience working on projects based in Africa or in international development
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Malaria knowledge or background in malaria prevention or other global health campaigns
Other role details
Reporting to: Operations Director
Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed.
The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team.
Initial salary: £50,000 to £60,000
Note: the salary is based on a UK-based person and may be adjusted depending on location
Company contributed pension scheme
25 holiday days per year + bank holidays
This is a full-time role
Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year and typically range from 5 to 10 weeks per year.
Applying
Applicants should submit their application at www. againstmalaria. com/hiring/202603/SeniorOps
Early applications are encouraged as we will be reviewing applications on an ongoing basis. The deadline for applications is 10Apr26.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards.
This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.
To succeed in this role, you will be:
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Resilient and calm under pressure
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A strong communicator and confident decision-maker
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Flexible and proactive in a fast-paced and evolving environment
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Organised, responsive, and capable of leading others through change
You’ll also bring experience of delivering advice and working with diverse client groups.
The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.
Role profile
Team Leadership & Line Management
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Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners
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Conduct regular supervision, appraisals, and performance reviews.
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Support with recruitment, induction, and development for advisers and supervisors.
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Promote a culture of collaboration, learning, and inclusion.
Service Delivery Oversight
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Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).
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Monitor session flow and respond to operational pressures and safeguarding issues.
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Manage rota planning and resource allocation in response to demand.
Quality & Compliance
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Oversee quality assurance and ensure advice meets Citizens Advice standards.
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Conduct case checks, Independent file reviews, and support remedial action where needed.
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Promote continuous improvement and respond to client feedback or complaints.
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Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
Technical Support & Guidance
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Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers
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Ensure technical knowledge is shared and updated across the team.
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Contribute to internal training and CPD activities.
Training & Development
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Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.
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Monitor attendance at refresher events and promote a learning culture.
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Liaise with internal trainers to coordinate support and capacity building across teams.
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Ensure own training and professional development is kept up to date in line with role requirements.
Service Development & Data Monitoring
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Use data, KPIs and trends to inform improvements and plan service delivery.
Support the development and implementation of new projects and funding bids. -
Engage with partners and stakeholders to extend service reach and impact.
Research and campaigns
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Assist with research and campaigns by providing information on clients' circumstances and current issues faced
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Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
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Monitor service provision to ensure that it reaches the widest possible client group.
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Alert other staff to local and national issues and campaigns.
Person specification
Essential:
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At least 1 years’ experience supervising advice services or managing advice teams.
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Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).
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Proven ability to manage people and deliver operational leadership.
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Experience conducting case checks and applying Citizens Advice quality standards.
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Strong interpersonal and problem-solving skills..
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Have access to a vehicle and be willing to travel to locations across Doncaster
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An understanding of local and national issues that may affect those accessing the service provision
Desirable:
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Experience of building relationships with partners and external organisations
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Experience of working within a community setting
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Proven experience of working towards and achieving targets and running funded projects
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Experience of providing advice
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Familiarity with Citizens Advice systems and service models.
In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Terms and conditions
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Full time salary £28,000 - £31,700 per annum depending on experience
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Hours - 37 hours per week with some requirement for out of usual office hours remote supervision
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A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days.
What we give our staff
We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.
At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:
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Access to the Cycle to Work scheme, promoting healthy, sustainable travel
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Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy
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A tailored induction and ongoing training, with opportunities for continuous professional development
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A collaborative, supportive team environment with regular peer support and knowledge sharing
The option to join our pension scheme through NEST, including employer contributions to support your financial future
Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.
Our values
We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.
We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.
We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.
3 things you should know about us
1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
How Citizens Advice Doncaster Borough works
We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.
We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.
We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.
Overview of Citizens Advice
The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.
This role sits our network of independent charities, delivering services from
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over 600 local Citizens Advice outlets
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over 1,800 community centres, GPs’ surgeries and prisons
They do this with:
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6,500 local staff
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over 23,000 trained volunteers
Reporting to: Head of Major Giving
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. Candidate will need to live commutable distance to London.
Contract Type: Ideally full-time, 35 hours per week, although 28 hours/compressed hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £43,500
BACKGROUND
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.
We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
In response to a challenging funding landscape, and to seize on the opportunities ahead, we have recently brought together our Philanthropy and Trusts teams into a unified Major Giving function, enabling us to build deep, values-driven relationships with high-value supporters.
The Major Giving Lead – Individual Donors will play a pivotal role in this new function, leading all relationships with high-net-worth individuals (HNWI) and ensuring exceptional donor care and engagement. Reporting to the Head of Major Giving, this role is a senior, strategic position crucial to driving the organisation’s fundraising growth and deliver against our mission.
JOB PURPOSE
The Major Giving Lead – Individual Donors is a senior, strategic role within Magic Breakfast’s unified Major Giving function, acting as the organisation’s expert on philanthropy. This role will lead and manage relationships with high-net-worth individuals (HNWIs), ensuring exceptional donor care, long-term engagement, and the growth of transformational gifts.
Working closely with the Head of Major Giving, the Major Giving Lead will help develop and embed a cohesive Major Giving strategy, fostering strong synergies across the Major Giving team. In partnership with the other Major Giving Lead (Trust & Foundations) this role will create unified stewardship programmes, prospect development strategies, and engagement opportunities, ensuring a seamless and compelling experience for donors across all major giving streams. It will also work closely with the Business Development Manager (Scotland) to ensure effective ways of working across devolved nations and to unlock opportunities for HNWI in Scotland.
This is a high-impact, leadership-focused role for a proactive, strategic, and relationship-driven individual, capable of influencing key stakeholders, shaping organisational approaches to major giving, and driving the growth of Magic Breakfast’s mission to end child morning hunger across the UK.
KEY RESPONSIBILITIES:
Leadership and team collaboration
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Act as the senior lead and subject matter expert for HNWI relationships across the organisation.
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Work closely with the Head of Major Giving and Major Giving Lead – Trust & Foundations to develop and embed a cohesive Major Giving strategy, fostering strong synergies between Major Individual Donors and Trusts, with a clear link to synergies in other teams.
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Support the Head of Major Giving and Trust & other Major Giving Lead in mentoring and guiding other members of the Major Giving Team.
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Provide leadership, insights and expertise across the wider organisation to support the delivery of our new organisational goals, including through contributions to the sub-goal working groups and other enabling strategies.
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Collaborate within the fundraising, and across other, departments to deliver cross-organisational initiatives, events and campaigns, championing opportunities to unlock HNWI giving.
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Scan the external environment for trends, insights, ideas and best practice that could benefit the Major Giving team and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.
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Work in close partnership with the Business Development Manager (Scotland) to ensure joined-up approaches to HNWI opportunities in Scotland, sharing expertise, aligning stewardship, and enabling effective cross-team working.
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Flex to provide support across the Major Giving team where necessary, responding and supporting shared team-wide objectives and any trust and foundations work if required.
Income generation, donor stewardship and prospect development
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With support from the Head of Major Giving, deliver the 25/26 individual giving income target of c£800k by personally managing a portfolio of new and existing major donors and family foundations, with a focus on securing, renewing and uplifting gifts above £50k+ .
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In partnership with other teams and departments, develop, test and roll out new data-driven approaches to target and reach new HNWI and other major giving audiences.
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Work with our Prospect Researcher Manager to identify and execute opportunities to grow our prospect pool, including from across other teams, and to facilitate personal introductions and meetings with yourself or other Magic Breakfast employees/ volunteers – providing relevant briefings where appropriate.
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Support and collaborate with the Business Development Manager (Scotland) where shared funder relationships or new opportunities arise.
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Develop and implement tailored cultivation and solicitation strategies for new and existing HNWIs, leveraging and building relationships within and across Magic Breakfast networks’ to support our fundraising objectives.
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Support, and where required lead, on the delivery of cross-organisational projects including any major giving campaigns, collaborating closely with colleagues across the organisation, including Brand & Marketing, and other relevant teams, to project manage effectively and ensure activity is informed by insights and organisational expertise, and delivers against its KPIs with a strong return on investment.
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Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation and ‘value-add’, to identify and build accurate and inspiring giving propositions, wish lists and a persuasive case for support
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Ensure exceptional relationship management and donor reporting, with high-quality donor care and stewardship techniques that speak to the motivations and interests of our donors, exploring ways to build our donor community – such as through giving circles.
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Work with colleagues across the Major Giving and other income generation teams to design and deliver a calendar of bespoke engagement opportunities, events and experiences for donors and prospects, ensuring high-quality execution and timely reviews.
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Champion innovation in donor journeys, engagement campaigns, and communications to maximize supporter impact and retention, ensuring everyone is aligned behind clear, measurable goals and delivers with purpose and consistency.
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Work with the Head of Individual Giving and Engagement to establish a clear mid-level giving programme and to ensure opportunities and leads are recognised and developed where possible and that there is a high-level of stewardship.
Financial Processes, Reporting, and Due Diligence
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Support the Head of Major Giving to conduct effective annual planning and budgeting, setting, measuring and reporting against agreed KPIs and utilising data and insights to inform decisions and future planning.
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Support the Head of Major Giving to prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress.
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Ensure all HNWI income and activity is reconciled and recorded on Magic Breakfast database systems (Salesforce) with relevant supporting documents, including gift aid and gift instruments in place.
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Work with finance and performance and relevant business leads to manage programme budgets and restrictions.
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As requested, provide regular reports and updates to the Head of Major Giving, Director of Fundraising & Development and other stakeholders as required.
General
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Maintain strong communication and alignment with the Business Development Manager (Scotland), ensuring funder and donor activity is coordinated and opportunities are maximised across nations.
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Ensure all donor due diligence is completed and compliant with ethical fundraising standards, GDPR and organisational policy.
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)
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Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
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Experience generating income and developing a sustainable pipeline of revenue from high-net-worth individuals.
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Experience of working with high level volunteers and/or committees to deliver major fundraising targets.
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Excellent and proven knowledge of major gift fundraising methodology including prospect research, managing databases for major account portfolio management, proposal preparation and the cultivation, solicitation and stewardship of major donors.
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Proven track record of successfully identifying, securing and cultivating six and seven figure commitments from HNWI.
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Experience of building, leading and contributing to effective teams and relationships to achieve a high level of performance.
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Understanding of Magic Breakfast’s cause and the challenges faced by families and children with respect to morning hunger.
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A good understanding of the fundraising and philanthropy landscape in which Magic Breakfast operates and the relevant fundraising and data legislation and best practice.
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Experience of effectively and authentically incorporating the voices and views of people with lived experience in fundraising activities.
Skills and Abilities
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Skilled and confident in soliciting major gifts, with a natural ability to ‘make the ask’.
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High emotional intelligence and creativity to develop compelling campaigns, cases for support, and donor relationships.
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Strong analytical and constructive thinking, with the ability to problem-solve, adapt, and develop innovative solutions to complex challenges.
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Excellent verbal and written communication skills, with confidence presenting to a variety of audiences.
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Ability to build and maintain strong, positive relationships with a wide range of stakeholders, both internal and external.
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Excellent time management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
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Strong attention to detail and commitment to high-quality outputs.
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A collaborative team player with the ability to work both independently and across teams, proactively engaging colleagues.
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Skilled in identifying, escalating, and managing risk effectively.
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Proficiency in Microsoft Excel (advanced level) and other Microsoft Office products; ease with IT packages such as Word, Outlook, and PowerPoint.
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Experience using fundraising databases (ideally Salesforce) as well as other systems, such as asana, to support performance management and reporting.
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Ability to keep accurate and up-to-date records, adapting processes where needed to meet organisational requirements.
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Understanding of Health and Safety and other regulations as they apply to events.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive. For more information, please visit our recruitment pack via our webiste.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast. com
Shortlisting - w/c 6th April
Interview 1 - w/c 20th and 22nd April
Interview 2 - 27th April
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Commercial Manager
Reporting To: Head of Retail, Wholesale & Food Service
Salary Range: £36,000 - £38,000 (dependent upon experience)
Contract Type: Permanent
Location: This is a field‑based role that can be based anywhere in the UK. You’ll manage several large accounts, with regular visits to their headquarters and key events. On average national travel can be expected a couple of times per week.
Working days/hours per week: 35 per week, Monday - Friday, 9am – 5pm
Requirements: As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Commercial Manager will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network. For designated top food partners, you will be their day-to-day point of contact with regular face to face contact at all levels.
You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them. You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.
You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.
Duties and Responsibilities
Partnership Management
• Contribute to the development of consistent, structured Joint Business plans with
designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources
• Work on behalf of the account to develop and embed services relevant to the account and agreed through the joint business plan – e.g. employability or store level redistribution
• Execute joint business plans and report internally and externally on progress.
• Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
• Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.
• Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management.
Project and Initiative Management
• Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network.
• Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network
• Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
If you're passionate about keeping people safe and making a real difference, this is your chance to use your expertise where it truly matters. As our Health & Safety Compliance Manager, you'll play a vital role in creating safe, supportive spaces across more than 170 Mind shops across England & Wales.
You'll take the lead on shaping our Health & Safety approach, offering expert advice, strengthening our safety culture, and building strong relationships with teams across the country. Every day, you'll help bring our values and behaviours to life while playing a key role in supporting the wider fight for mental health.
If you want a role with purpose - where your skills protect people, improve experiences, and support the wider fight for mental health - this could be the perfect next step.
We're looking for someone who:
- Holds the NEBOSH Diploma (or equivalent) and brings solid experience in a Health & Safety management role within a similar environment.
- Can translate complex technical information into clear, accessible guidance for colleagues at all levels.
- Has experience managing risk assessments, statutory compliance and provider/contractor relationships with confidence.
- Thrives working independently, juggling multiple priorities, and building strong partnerships across diverse teams.
Ready to make a difference?
Join Mind Retail. Join the fight for mental health.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Health & Safety Compliance Manager, you'll receive:
- A competitive salary of £39,572 per year
- A company car
- A strong commitment to work-life balance
- 25 days' paid holiday per year, plus bank holidays
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of over 170 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
More details
For more information and a full person specification, please check on the Job Description button below.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Hours: Full time (35 hours)
Location: HMP Leeds
Contract: Fixed Term Contract
Shannon Trust facilitator – HMP Leeds
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Leeds. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is a fixed term role until 31/03/2027 with the opportunity to be made permanent subject to contract renewal.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
We reserve the right to withdraw this role early if a suitable candidate is found
?Interviews are planned for week commencing 27th April 2026.
REF-227 599
Hours: 21 hours (3 days a week), Fixed Term Contract
Location: HMP Ranby
Shannon Trust Reading Strategy Facilitator – HMP Ranby
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Ranby. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is a fixed term role until 30th April 2027 with the opportunity to be made permanent subject to contract renewal.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award
?Closing date is 19th April 2026.
Interviews are planned for 24th April 2026.
REF-227 598
Make a difference. Protect children’s rights. Strengthen trust.
NYAS (National Youth Advocacy Service) exists to ensure children, young people, and vulnerable adults have a voice. Every day, our work changes lives. We are now seeking a full time (35 hours a week) Compliance Manager to play a critical role in safeguarding the organisation, supporting ethical decision making, and enabling us to deliver the highest standards of service.
This is a senior and influential position – ideal for someone who combines meticulous attention to detail with a deep passion for governance, integrity, and doing what’s right. If you want your work to have genuine social impact, this is the role for you.
About the role
As our Compliance Manager, you will lead and embed a proactive, prevention focused approach to compliance, governance, and ethical risk management across NYAS. The role can be homebased depending on location, but monthly travel to NYAS offices will be required.
You will:
- Develop and maintain organisational compliance frameworks, policies, and controls.
- Provide clear, accessible guidance to staff at all levels, building awareness and capability across the charity.
- Oversee compliance monitoring, reporting, and follow-up, ensuring transparency and timely action.
- Lead key areas including data protection, data breach response, DPIAs, SARs, and staff privacy training.
- Support business continuity, operational resilience, and assurance standards (ISO 9001, ISO 27001, PCI DSS).
- Oversee corporate insurance processes and maintain strong relationships with insurers.
- Lead effective complaints governance, ensuring issues are managed fairly, consistently, and in line with regulation.
- Mentor and support colleagues, encouraging a culture of learning and continuous improvement.
This role is essential in protecting NYAS, strengthening public trust, and ensuring that everything we do is safe, accountable, and ethically grounded.
About you
You will bring:
- Strong experience in compliance, governance, and/or data protection roles.
- A solid understanding of UK GDPR and data protection requirements.
- Exceptional attention to detail and the ability to interpret complex legislation clearly.
- Skilled investigatory, analytical, and problem-solving capabilities.
- Ability to work confidently with senior leaders and influence cultural change.
- Experience with standards such as ISO 9001 / ISO 27001 (desirable but not essential).
- Passion for the mission of NYAS – advocating for children’s rights and strengthening organisational integrity.
Why NYAS?
At NYAS, you’ll join a passionate, supportive team working toward an important cause. We are committed to helping you succeed and are proud to offer:
- Purpose with impact: Your work directly strengthens protections and outcomes for children and young people.
- Flexible & hybrid working: Work from home, the Birkenhead office, or a blend that suits you. Some travel to other NYAS offices and external meetings is required.
- Supportive culture: Collaborate with colleagues who share your commitment to fairness, transparency, and safeguarding.
- Development: We invest in our people with training, support, and opportunities to grow.
We welcome every voice
NYAS is proudly committed to equality, diversity, and inclusion. We value the unique experiences and perspectives that every individual brings. We actively welcome applications from people of all backgrounds, including those with lived experience of the care system, minoritised ethnic groups, disabled applicants, LGBTQ+ applicants, and anyone who can help us broaden our thinking and deepen our impact.
We are a Disability Confident Employer, and we will make reasonable adjustments at any stage of the recruitment process.
Ready to make a difference?
If you are motivated by purpose, take pride in high quality governance, and want to help shape a resilient, ethical charity that protects children’s voices and rights, we would love to hear from you.
Apply today and help us continue making a lasting impact.
Interviews will be held on 21st and 22nd April 2026. Please indicate if you have a preference in your application.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Location: This role is home based and can be operated anywhere within the UK, though occasional attendance at our office in London or Liverpool will be required.
A great opportunity has risen for a Healthcare Advisor to join our Helpline Team (HCAs), you will be the first point of contact for everyone calling the helpline. You will provide a supportive and holistic service, listening to callers and offering information and guidance based on their individual needs.
Working as part of a multidisciplinary team, HCAs help ensure callers feel informed and supported to better understand and manage their respiratory health. The role also involves maintaining accurate CRM records, following safeguarding procedures, and contributing to a compassionate, high-quality helpline service.
You will have excellent customer service skills, excellent IT skills, the ability to communicate effectively over the telephone and through digital channels demonstrating empathy, discretion, and diplomacy as appropriate. You will have experience working within a helpline/healthcare environment and the ability to assess the needs of callers. You will be organised, a good communicator and a team player.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.