Jobs in England

This is an exciting opportunity for a creative and experienced individual to design creative resources for print and digital platforms. The Graphic Designer will design creative and compelling graphics in a range of formats.

Applicants should have strong attention to detail skills and enjoy combining expertise in print and digital content to elevate our external presence. The role also requires someone motivated by their Christian faith with a personal interest and heart for the people of the Middle East and North Africa.

The Graphic Designer role reports to the Communications & Marketing Manager and will make a real difference to the lives of millions of people in the Middle East and North Africa by deepening understanding and engagement from individual supporters across the UK.

The Communications & Marketing team is responsible for increasing the profile and standing of SAT-7 across the UK, reaching more Christians, church, press, media, political and voluntary networks, by communicating relevant news and current affairs from the MENA region and its Church, producing high-quality creative print publications and resources, plus digital media and marketing content that demonstrates the life-changing impact of SAT-7, and deepens understanding, engagement, giving, and prayer.

KEY RESPONSIBILITIES

• Design resources and digital content ensuring consistent messaging, branding, tone of voice and content conforms to the security and guidelines
• Create digital assets for social media, website, email and SAT-7 UK app
• Support the Senior Editor in designing assets for key publications and prayer campaigns, that will raise awareness of SAT-7’s work and be used to expand SAT-7’s support base
• Assist with the design of general resources and materials for the wider work of SAT-7 UK, such as fundraising appeals and reports (print and digital), materials for Ambassadors, churches and events (e.g. newsletters, PowerPoints, posters, flyers and banners)
• Triage and fulfil requests from other teams in the Communications Request Planner
• Create and update web content designs and landing pages, to drive engagement
• Provide design support to the rest of the Communications team, including graphics for use across different platforms

GENERAL RESPONSIBILITIES

• Ensure consistent messaging, branding and tone of voice and that content conforms to SAT-7 security, communication and style guides for a range of different audiences
• Support digital events with promotional content
• Liaise with SAT-7 staff from other offices to share ideas and resources as directed
• To assist the Communications & Marketing Manager and other colleagues as required
• Operate at all times within relevant statutory requirements and guidelines, following best practice recommendations wherever possible, and especially ensure compliance with the Fundraising Regulator Code and GDPR legislation

ABOUT YOU

Essential Skills and Abilities Required

• Experience using Adobe Creative Cloud (InDesign, Photoshop, Illustrator)
• Strong design portfolio demonstrating a range of creative and technical skills
• Previous experience in a similar position is required, or experience in creating engaging and impactful content
• Educated to A Level standard or equivalent with excellent interpersonal and organisational skills
• Computer literacy (e.g. MS Office 365, Word, Excel, Outlook, PowerPoint).
• Ability to work under pressure, manage time effectively, prioritise and work to deadlines
• Thorough attention to detail in all designs produced

Desirable Skills and Abilities

• Relevant qualifications in Graphic Design, Digital or Marketing
• Comfortable drafting or editing light copy to complement design work
• Understanding of the Christian international mission / development sector
• Knowledge and experience of the Middle East and North Africa (training will be given as required)

HOW TO APPLY

• Candidates must have the right to work in the UK and be based in the UK – no overseas applications will be considered
• If an informal conversation about the role would help, please email or phone directly.
• If you do not have experience in all ‘key responsibilities’, please tell us about the relevant skills and experience you do have, as you will still be considered
• If you are unavailable on the proposed interview dates, please specify this in your application and your nearest available date. It is important to note that this may not be possible to accommodate and interview dates may be subject to change
• There is an Occupational Requirement, in accordance with the Equality Act 2010, for the position to be filled by a committed Christian

We’d love to hear from you! To apply, please visit our website direcrly for further details. You will need to email a covering letter, CV and application form to be considered.

Supporter Acquisition Executive

We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income, and acquiring the most engaged new supporters.

Working with teams across the charity, you'll be supporting the Senior Officer and Officer to plan and deliver direct marketing campaigns across a range of channels, including digital and print. You'll also work with external agencies to support campaign delivery. Activity within the acquisition portfolio is varied, from helping to develop online supporter journeys and prize-led campaigns to supporting training and campaign communications. Your work will help drive income and attract new, engaged supporters to the charity. This is an entry-level role suited to someone organised, detail-focused and keen to develop a career in fundraising, marketing, or supporter communications.

On a day-to-day basis, the post holder will support campaign activity, compile regular reports across a range of financial and non-financial KPIs, and help ensure compliance with the latest regulations and codes of practice.

The successful candidate will help the team deliver well-organised, accurate and timely direct marketing activity. They will keep campaign administration on track, maintain reliable records, communicate clearly with colleagues and suppliers, and show enthusiasm for learning about supporter engagement and fundraising.

The successful candidate will be eager to learn and develop and will bring a proactive approach to supporting a collaborative team with ambitious goals.

You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments.

Key Responsibilities:

· Support the planning, coordination, and delivery of successful campaigns across a range of channels, including digital and print.

· Assist with preparing campaign briefs, schedules, fundraising scripts, and other marketing materials.

· Help maintain accurate supporter data, ensuring records are updated carefully and in line with data protection requirements.

· Liaise with internal teams and external suppliers to help ensure campaign activity is delivered on time and to agreed standards.

· Process invoices, purchase orders, and other routine financial administration linked to campaign activity.

· Help ensure all campaign activity complies with relevant regulations and codes of practice.

· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.

· Assist with reporting by gathering campaign results, updating trackers, and maintaining accurate records.

· Proofread campaign materials and help ensure communications are accurate, consistent and supporter focused.

· Conduct monthly competitor analysis, support weekly call listening, monitor social media comments relating to campaigns, and share team updates on the intranet.

Knowledge, skills and experience needed:

· Good organisational skills and the ability to prioritise workload.

· Focus on results and continuous improvement.

· Excellent attention to detail.

· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.

· Agency management skills.

· Use of CRM or database systems.

· Strong team player and self-motivator.

· Flexibility to work some unsocial hours and willingness to travel independently.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 5th July 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Are you passionate about reducing health inequalities and supporting some of the most marginalised people in our communities?

We are recruiting for a compassionate, organised and proactive Mobile Outreach Coordinator to support our hepatitis C peer project in the Oxford & Thames Valley area. Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.

Working alongside healthcare professionals, peer volunteers, pharmacies and community organisations, you will drive the outreach van, and coordinate and deliver our mobile outreach service, bringing hepatitis C testing, harm reduction advice and healthcare support directly into local communities.

This is a varied and rewarding community-based role involving significant travel across the Oxford & Thames Valley region.

About the role

You will:

• Coordinate and deliver mobile outreach work activity across Oxford & Thames Valley
• Provide hepatitis C testing, harm reduction advice and Needle and Syringe Provision (NSP)
• Support people to access treatment, healthcare appointments and ongoing care
• Build partnerships with NHS teams, pharmacies, drug and alcohol services, homelessness services and other community organisations
• Recruit, supervise and support peer volunteers with lived experience
• Manage the day-to-day operation of the outreach van, including stock, equipment and session logistics
• Promote the service and help increase awareness of hepatitis C across local communities

About you

You will have:

• The confidence to drive a van and travel long distances
• The ability to engage with marginalised people in a respectful, non-judgemental way
• Good communication and relationship building skills
• Experience supporting people with complex or multiple needs
• The confidence to work independently and manage your own workload
• The ability to build effective relationships with partner organisations and services
• The ability to support, motivate and provide leadership to volunteers
• A full UK driving licence (essential)

We welcome applications from people with either lived experience or professional experience relevant to the role. This may include hepatitis C, drug or alcohol use, homelessness, the criminal justice system, or supporting people facing similar challenges.

Why join us?

The Hepatitis C Trust is a national, patient-led charity committed to eliminating hepatitis C and improving access to harm reduction services across the UK. We are proud to be a Living Wage Employer and are committed to equality, diversity and inclusion.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Events Co-ordinator
Contract: Permanent
Work Pattern: Full Time
Salary: £28,952 per annum
Location: Homebased – however NCB has offices in Belfast, Sheffield, Newton Abbot and London that staff can work from should they choose.

The Vacancy

This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Project Support, Events or Business Support teams.

The post holders will support the organisation’s portfolio of projects and/or complex learning event delivery of online and in-person workshops and conferences for the team they are working in, working closely with peers to provide coherent, consistent support to delivery teams. They will ensure that projects and events are well managed and delivered in line with internal processes and systems whilst balancing business needs achieving contracted requirements and targets.

The post holders will act as peripatetic support across projects, events and the wider business to deliver business objectives, including the administration of contracting processes, event hosting and logistics and business support administration as necessary.

This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates.

Knowledge of budget management, risk mitigation and financial acumen is necessary to ensure efficient and sustainable operations.

The post holders will also work closely together drive a culture of continuous improvement informed by systems and data to optimise processes, enhance customer experience and improve delivery performance over time.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 8th July 2026 
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Talk Action is a community development and training organisation which helps bring brilliant causes to life.

We’re a values-led organisation and a leader in supporting charities, public sector bodies, community groups and social enterprises to maximise their capacity and achieve their development goals through training and project support.

We offer

A friendly working environment and experience of dealing with a wide range of interesting people at our online training days. You will be able to contribute to the development and future of a successful social enterprise and have flexible working conditions.

The Role

We’re looking for an experienced administrator to be based at our office on the beautiful Dartington estate in Devon. The Training Administrator will manage and market our online training programme.

Tasks are admin based and some repetitive work is involved. However, the role also involves marketing and speaking to clients about training topics. So, you’ll need to develop an understanding of our training and delivery style. There will be training and supervision on all aspects of the role. You’ll be working with one other

person (Jonathan – Founder of Talk action) but some days he will be out of office delivering projects. We’re based in a friendly shared office space but some days you may be working alone.

Tasks

· Plan annual training programme dates and books trainers

· Supply tech support to online courses (Zoom training & support given)

· Speak with clients about in-house course enquiries

· Reply to course enquiries, enter course booking into spreadsheet and send relevant pre-course info

· Collect new emails for our mailing list (using email gathering software)

· Entering course information onto free online listings & social media

· Manage mailing lists (adding and removing subscribers)

· Input accounts and receipts (entering expenses & income into a spreadsheet)

Person specification

Essential Skills and Experience

· Attention to detail - to complete repetitive tasks systematically

· Customer-focused (phone/email) – willing to help and problem solve

· Self-motivated and solution focussed

· Confident with online meetings (Zoom, etc)

· Comfortable working alone as well as in a shared office

· Proficient in using Outlook email, Word and at least basic understanding of Excel spreadsheets

Desirable skills

• Passion for social issues & community development
• Interest in marketing projects and programmes of training
• Experience organising training courses or events

We will also interview those people with less experience but that show enthusiasm and potential.

Further development of role – You will have the opportunity to develop new courses, recruit new trainers and explore new marketing avenues (CRM, paid social media ads and new online networks)

Hours & Location

· Office based role (not remote) on Dartington Estate, Devon

· 3 x days per week: Ideally Tues - Thurs (with potential for increased days)

· Child/carer friendly hours available

· We are also happy to offer unpaid leave during school holidays

· Parking available and public transport nearby

Salary

· Starting at £28k rising to £30k (pro-rata)

· Statutory holiday & sick pay

Applications: Send covering letter/email (covering letter is essential) & CV 

Deadline for applications: 9am Monday 13th July 2026

The Talent Set are delighted to partner with a leading health charity on a fantastic New Business Manager role. This is an exciting opportunity to play a key role in developing a portfolio of strategic corporate partnerships across a range of sectors.

We're looking for a commercially minded relationship builder with a track record in business development and a creative approach to engaging prospective partners. You'll be an excellent communicator with the ability to bring opportunities to life through compelling storytelling and persuasive engagement. Experience of proactive outreach and generating new opportunities is essential. While charity sector experience would be beneficial, we also welcome applications from candidates with transferable sales or partnership development expertise gained in other sectors.

Key Responsibilities

• Develop and manage a pipeline of new business opportunities, focusing on 5 and 6-figure partnerships
• Progress prospects from cold outreach through to onboarding 
• Secure strategic partnerships aligned with the charity and business' mission and values 
• Create compelling proposals, and confidently pitch to potential partners

Person Specification

• Proven experience in securing corporate new business, from either a fundraising or sales background.
• Strong track record of developing cold pipelines and converting prospects into new accounts.
• Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels and develop compelling proposals and pitches.
• A tenacious and proactive approach, with the energy, drive and enthusiasm to deliver outstanding results in corporate fundraising.
• Highly organised, with the ability to manage multiple priorities, work independently and meet deadlines effectively.

What’s on Offer
Salary: £43,000
2 days pw in London office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Location: Hybrid / The Grange, Saunderton, Princes Risborough OR Beatrice Wright Centre, Bielby, York
Hours: 35 hours per week, Monday to Friday

We are looking for a highly motivated, people-focused Service Designer to help us create, improve, and expand services that support people with hearing loss.

This is a really exciting time to join Hearing Dogs, as we are growing and evolving our services to reach more people in more ways, including expanding our in-person support, developing new digital offers, and testing innovative approaches to service delivery. 

This is a unique opportunity to shape services that address both the practical and emotional needs of people with hearing loss, including life-changing hearing dog partnerships, something no other charity provides. 

You will play a key role in evolving and developing services that truly meet people’s needs, working closely with people with lived experience, volunteers, and colleagues across the organisation. You’ll take ideas from concept through to real-world pilots, learning what works and helping to scale successful services.

You will contribute to the design, testing, and improvement of services, using a person-centred approach. This is a hands-on and collaborative role, combining practical delivery with insight-driven design. You will bring experience of service design or user-centred design and will deliver user-centred service designs that are accessible, effective, and grounded in real need.

We are looking for someone who is practical, collaborative, and motivated by improving people’s lives.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service
• Day off for your birthday
• Defined contribution group personal pension plan
• Enhanced sick pay
• Enhanced maternity, paternity and adoption pay
• Eye care
• Hearing tests
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 21st July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Respond's Young People's Service meets the emotional and psychological needs of children and young people who are autistic and/or have a learning disability who have experienced abuse or trauma. The specific remit is to make psychological and emotional support as accessible as possible. We do this by providing therapy in our clinic and in special schools, supporting the whole system to consider the impact of trauma and abuse.  

As a qualified creative arts therapist, counsellor, or psychotherapist you will have experience in working with children and young people who have a learning disability and/or autism and who have experienced abuse and/or trauma.

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy. 

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma. 

If you’d like to find out more about this role, please read through the job description and our person specification. Please send in your CV with your supporting statement of no more than 2 sides of A4.  When you apply, please make sure that you address the points in the person specification in your statement.

Do you enjoy leading technology improvement initiatives that deliver real organisational impact?

Are you comfortable working across projects, systems, data and stakeholders to turn ideas into practical solutions?

London City Mission is looking for a Systems Development Manager to lead the next phase of development, optimisation and improvement across our core business systems.

This is a unique opportunity to help shape how technology supports mission, ensuring that key systems continue to evolve in ways that are joined-up, sustainable and focused on delivering value.

About the role

Following a significant period of organisational transformation, including the implementation of Microsoft Dynamics 365, Business Central and other key platforms, London City Mission is entering a new phase focused on optimisation and continuous improvement.

As Systems Development Manager, you will lead a portfolio of systems initiatives that help the organisation get the best from its technology investments. You'll work across departments, helping stakeholders identify opportunities, clarify requirements and deliver improvements that support ministry and operational effectiveness.

This is a broad and varied role combining project management, business analysis, stakeholder engagement and systems development. While there will be opportunities for hands-on contribution, the primary focus is on planning, coordination and successful delivery across multiple initiatives.

What you’ll be doing

• Leading and coordinating a portfolio of systems development and improvement projects;
• Managing delivery plans, milestones, dependencies and risks;
• Supporting CRM Phase 2 development and future fundraising platform initiatives;
• Helping establish and develop reporting capability through Power BI and Microsoft Fabric;
• Translating business needs into practical systems solutions;
• Working with colleagues across the organisation to improve processes and ways of working;
• Coordinating delivery with external suppliers and technology partners;
• Supporting reporting, data and information management initiatives; and
• Helping ensure effective transition of development activities into business-as-usual support.

What we’re looking for

• Has experience delivering business systems, technology or data initiatives;
• Is a confident project manager with excellent organisational skills;
• Can analyse business requirements and translate them into practical solutions;
• Is comfortable working across multiple systems and stakeholder groups;
• Has strong communication and relationship-building skills;
• Can balance strategic thinking with practical delivery; and
• Enjoys improving systems, processes and ways of working.

Experience with Microsoft Dynamics 365, Power Platform, Power BI, Microsoft Fabric or Business Central would be advantageous, as would experience within a charity or values-driven organisation.

Why join us?

Everything we do at London City Mission exists to help churches across London reach people with the good news of Jesus Christ, particularly those on the margins of society.

Technology plays a vital role in enabling that mission. This role offers the opportunity to influence how systems, data and processes support ministry, fundraising, operations and decision-making across the organisation.

You'll join a collaborative team committed to excellence, continuous improvement and serving the wider mission well.

Benefits

• 25 days annual leave (pro-rated for contract duration)
• Additional leave between Christmas and New Year
• Attractive pension scheme with generous employer contribution
• Hybrid working approach
• Cycle to Work scheme
• Regular prayer gatherings, team days and spiritual development opportunities
• Opportunity to contribute directly to the mission and ministry of London City Mission

Occupational requirement

London City Mission is an organisation committed to preaching the Christian gospel to the people of London.

There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct.

Accessibility

If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you.

We have an exciting opportunity for a Deputy Manager to join our team in Exeter.

The Deputy Manager will work as part of a team that provide holistic recovery-focused support to clients with mental health across Exeter & East Devon Mental Health Services. 

They will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support services within Exeter & East Devon Mental Health Services and will be responsible for the day-to-day operational delivery. They will provide effective line management for delegated front-line staff of the services, to include recruitment, induction, supervision, appraisal and performance management.

What you will be doing: 

• Implementing, evaluating and contributing towards the development of local / service specific procedures and good practice in all areas of service management.
• Undertaking regular audits of various aspects of the service including, but not limited to, CDPSoft records, Universal Housing (UH) records, client files, Medication paperwork and Health & Safety records and to undertake any necessary action and report any issues or concerns to the Service Manager.
• Planning, coordinating and leading on the induction of all line managed staff and ensuring that all ongoing training needs are identified, reviewed and implemented and to assist in the induction of any other staff team member, as required.
• Allocating client caseloads to the Mental Health Support Workers fairly and consistently and, in the absence of a Mental Health Support Worker, to ensure client caseloads are appropriately reallocated and covered.
• Being responsible for the day-to-day operations of the services whilst ensuring that effective administration and communication systems are maintained and adhered to

On-call is on a rolling rota with you being on-call once every 10-14 days.Weekday on-calls are from 2000-0800 and weekend and public holiday on-calls are 0800-0800.

This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals. 

You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub. 

Key Responsibilities 

• Support the BSH Education Committee and deliver its programme of educational activity 

• Plan, coordinate and deliver webinars, podcasts, events and educational resources 

• Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date 

• Track engagement and usage data, including CPD activity 

• Support delivery of education sessions at external events and contribute to BSH events 

• Work collaboratively with other societies and organisations to enhance educational content and signposting 

• Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum 

The Youth Endowment Fund  

Programme Delivery Manager - Change Team 

 
Reports to: Senior Grants and Commissioning Manager 

Salary: £42,000 

Location: Central London or Hybrid 

Contract: 2-year fixed term – potential to extend 

Closing date: 9 am, Tuesday 14th July 

Interview dates: 28th and 29th July 

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them. 

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference. 

One of the most important things we do is turn evidence into action through our change programmes, working directly with schools, local leaders and services to change practice and prevent violence. To deliver these programmes well, we need clear plans, smooth commissioning and procurement processes, accurate data and strong coordination across teams and partners.

The Programme Delivery Manager role is critical to making that happen, and it has two distinct elements: 

Programme management for two Change programmes: You’ll be the hands-on programme lead for two of our main change programmes. You’ll work closely with the Change delivery team to put clear, aligned plans in place and then brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when. 

Commissioning and procurement support for the whole Change team: You’ll also be the go-to source of guidance and advice for Change colleagues who are procuring or commissioning other activity. You’ll help the team navigate processes correctly, ensuring commissioning is captured and maintained accurately in Salesforce and keep our ways of working consistent across the team. By keeping us organised and on track, you’ll help us maximise the impact of every pound we invest. 

Key responsibilities 

Your role has these two distinct but complementary elements. The first is hands-on programme management for two of our main Change programmes. The second is acting as a source of guidance, advice and practical support on commissioning and procurement for the wider Change team. Together, these responsibilities are essential to keeping our programmes on track and our commissioning processes running smoothly and consistently. A detailed list of your key responsibilities is given below: 

1: Hands-on programme management for two Change programmes 

• Lead programme planning and coordination: 

• Work with the delivery team to make sure we have clear, aligned programme plans in place, with timelines, milestones and owners for every workstream. 

• Brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when, and that the team stays on track across multiple demanding workstreams. 

• Track dependencies and progress, flag risks to delivery early and coordinate solutions before issues become blockers. 

2: Guidance, advice and practical support on commissioning and procurement for the Change team  

• Manage contracts and commissioning for delivery partners 

• Draft, prepare and execute agreements and subsequent variations with delivery partners and commissioned providers, using Adobe e-Sign where required. 

• Accurately input and maintain all programme data in Salesforce, including deliverables, financial commitments, payment schedules and supporting documents. 

• Ensure timely reporting and compliance with contractual requirements. 

• Resolve payment queries and discrepancies quickly, chasing outstanding invoices and reports where needed, and conduct regular data accuracy spot checks in Salesforce. 

• Support process improvements and ways of working 

• Work with the Senior Grants and Commissioning Manager to keep the team’s commissioning and procurement processes consistent with YEF-wide ways of working. 

• Develop and maintain simple, effective tools for planning, tracking and reporting, building on the systems we already use (including Salesforce). 

• Identify and suggest process enhancements to drive efficiency and consistency across our programme and commissioning operations. 

• Enable effective communication and reporting 

• Serve as the central point of contact for programme delivery, commissioning and procurement requests across the team, ensuring streamlined processes and avoiding duplication. 

• Provide timely responses and clear communication to internal teams and external partners to keep everything moving. 

• Keep senior leadership informed with forward plans, dashboards and progress updates to support better strategic decisions. 

About you 

You’re this sort of person: 

• You’re highly organised and detail-oriented: You can manage multiple workstreams, plans and deadlines without losing sight of accuracy. You take pride in keeping programmes, systems and processes running smoothly. 

• You’re confident with systems and data: You’ve worked with CRM, project management or grant management platforms (ideally Salesforce) and understand the importance of data integrity. You’re comfortable creating, updating and checking records to ensure everything is correct. 

• You like getting things done: You’ve got a track record of making things happen and ensuring tasks are completed on time. You’re reliable and take ownership of your responsibilities. 

• You’re proactive and solution-focused: When something doesn’t match up, like a milestone, payment request or contract detail, you don’t just flag it, you work to resolve it quickly and effectively. 

• You’re brilliant at improving and organising things: You enjoy finding ways to make processes better and more efficient. You’re good at understanding how things work and making them work even better. 

• You’re a great communicator: You build strong relationships with colleagues and external stakeholders providing clear guidance and timely responses. People trust you to keep things moving. 

• You thrive in a support role: You like being the person who makes things happen behind the scenes. You’re motivated by helping teams work efficiently and keeping complex programmes on track. 

• You learn fast and adapt easily: You’re comfortable picking up new systems, processes and ways of working. You’re curious and always looking for ways to improve how things are done. 

• You care about impact and inclusion: You want your work to make a difference in the community and are committed to equality, diversity and inclusion in everything you do. 

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Hybrid Working Details     

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.      

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.  

To apply 

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9am Tuesday, 14th July 2026. 

You’ll be required to provide proof of your eligibility to work in the UK. 

Interviews will take place in the week commencing: 27th July 2026. 

Benefits Include  

• £1,000 professional development budget annually  

• 28 days holiday plus Bank Holidays   

• Four half days for volunteering activities   

• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year   

• Death in service - 4 times annual salary   

• Flexible hours. Core office hours 10am – 4pm   

• Financial support including travel and hardship loans   

• Employer contributed pension of 5%  

Personal Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 

Do you enjoy helping people get the most from technology?

Are you experienced in Microsoft Dynamics 365 and passionate about translating real-world needs into practical system solutions?

London City Mission is looking for a Ministries CRM Systems Partner to play a key role in helping our Ministries Department embed and use Dynamics 365 effectively, consistently and sustainably.

This is an exciting opportunity to work at the intersection of ministry, systems and people. You'll act as the primary CRM partner for one of the largest and most complex user groups in the organisation, helping ministry leaders and field teams use technology well while ensuring that the integrity of our organisation-wide CRM remains protected.

About the role

Dynamics 365 is a critical system that supports work across London City Mission. As Ministries CRM Systems Partner, you will become the trusted link between ministry teams and technology colleagues.

You will work closely with ministry leaders and staff to understand their workflows, challenges and priorities, helping them adopt and use the CRM confidently. You'll provide practical support, training and guidance while also ensuring that requests for changes and improvements remain aligned with wider organisational standards and data governance.

This role combines systems expertise, stakeholder engagement, training, problem-solving and change management. You'll help ministries staff see CRM not as an administrative burden, but as a valuable tool that supports effective gospel ministry.

What you’ll be doing 

• Acting as the primary CRM systems partner for the Ministries Department
• Supporting and coaching users in Microsoft Dynamics 365
• Building strong relationships with ministry leaders and field teams
• Translating ministry needs into practical CRM solutions and change requests
• Configuring and maintaining CRM elements such as forms, views, dashboards and reporting structures
• Improving data quality, consistency and reporting capability
• Designing and delivering CRM training and guidance materials
• Supporting testing and rollout of new functionality
• Working closely with the Database Manager and Systems Development Manager to ensure system coherence and alignment

What we’re looking for 

• Has strong functional expertise in Microsoft Dynamics 365 CRM
• Can confidently engage with both technical and non-technical stakeholders
• Understands data governance, reporting and system adoption challenges
• Enjoys helping people learn and use systems effectively
• Can balance ministry needs with organisational standards and best practice
• Is proactive, collaborative and able to influence others positively
• Has experience translating operational requirements into practical solutions

Why join us?

You'll be joining a mission-focused organisation committed to helping churches across London share the good news of Jesus Christ with people on the margins.

This role offers the opportunity to make a lasting impact by helping ministries teams work more effectively, improving the quality of information that supports decision-making, and contributing to the ongoing development of systems that underpin gospel ministry across London.

Benefits

• 25 days annual leave (pro-rated for contract duration)
• Additional leave between Christmas and New Year
• Attractive pension scheme with generous employer contribution
• Hybrid working approach
• Cycle to Work scheme
• Regular prayer gatherings, team days and spiritual development opportunities
• Opportunity to contribute directly to the mission and ministry of London City Mission

Occupational Requirement

London City Mission is an organisation committed to preaching the Christian gospel to the people of London.

There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct.

Accessibility

If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you.

Department: Finance, IT & Property (Technology), embedded with Ministries

Reporting to: Head of Technology

Location: LCM Head Office, Tower Bridge Road (office-based, with some remote working)

Contract: Fixed- Term (18 months)

Hours: Full-time 40 hrs a week

Salary: £45,000–£55,000 per annum (dependent on experience)

This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.

The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.

Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.

1) Cross-Functional Coordination

• Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand 
• Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages.
• Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules.
• Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock).

2) Food Sourcing Support

• Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance.
• Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow
• Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history.
• Support awareness-raising activities about FSSW’s surplus redistribution capability (e.g., events, promotional updates).
• Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager.
• Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity.
• Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager.

3) Member Support & Service Delivery

• Support member onboarding, offboarding, account updates, queries, complaints and general membership administration.
• Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate.
• Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity.
• Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations.
• Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services).
• Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams.

4) Data, CRM & Reporting

• Maintain accurate member records in Salesforce and ensure data integrity across systems.
• Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics.
• Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making.
• Contribute to KPI monitoring across both Membership and Food functions.

5) Compliance, Food Safety & Member Standards

• Operate in accordance with the FareShare Food Safety Manual and maintain required training.
• Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions.
• Conduct in-person compliance visits with member organisations as required.
• Provide administrative support for product recalls, safety notices and compliance related communication.

Person Specification

Essential Criteria

• Experience or knowledge working in an operational, coordination or customer/member support role
• Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.
• Confidence working with data and digital systems
• Excellent communication and relationship-building skills, able to coordinate across teams and externally

Desirable Criteria

• Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate.
• Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise.
• Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting.
• Experience working in a charity, community food environment or membership-based service
• Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups.
• Comfortable representing the organisation externally
• Experience supporting projects or campaigns, including administration, coordination and communication tasks.
• Attention to detail in compliance-related work