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Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support.
Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.
Location/format: Hybrid working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.
Reporting to: Operations Lead
Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.
Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.
Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.
DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.
Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.
2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.
Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.
3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.
Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.
Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.
4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.
Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.
General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.
5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.
Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity
Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.
6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.
Person specification
Essential attributes
The postholder will be expected to demonstrate:
Essential skills and experience
The postholder should have:
Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.
Good written and verbal communication skills.
The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.
Experience of administration, coordination or operational support.
Practical experience in a safeguarding role.
The ability to handle confidential and sensitive information appropriately.
Strong organisational skills and the ability to manage competing priorities.
Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.
Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.
Experience using CRM systems, particularly Salesforce.
Experience using Mailchimp or similar communication software.
Experience using Xero or similar finance software.
A willingness to undertake safeguarding, data protection and other relevant training.
Desirable skills and experience
The following would be useful but are not essential:
Experience working with a Board of Trustees or Directors.
Experience working with or supporting volunteers.
Experience supporting local, regional or partnership projects.
Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.
Project coordination or project management experience.
Risk assessment and risk management skills.
Bookkeeping, budget monitoring or reconciliation experience.
Fundraising administration or donor stewardship experience.
Experience creating content using Canva.
Experience updating website content using WordPress.
Experience using social media platforms, including Facebook.
Experience using WhatsApp or similar messaging services for community or project coordination.
Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.
Working relationships
The postholder will work closely with:
Safeguarding, equality and inclusion
Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.
Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.
To apply please respond to every item detailed on the JD & PS (required and desired)
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach.
Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm
Interviews Round 2 (in person): Wednesday 16 September
Appointment is subject to enhanced DBS & 2 professional reference.
Good luck! Reach is an inspiring community to work with.
We look forward to reading your application.
The client requests no contact from agencies or media sales.
Chief Executive Officer
The Pituitary Foundation is currently seeking a new CEO to lead the organisation in its mission to support and inform people living with pituitary conditions.
The role involves leading the vision mission and strategic aims of the charity, translating them into operational goals and plans. The CEO will also lead, mentor and guide the senior team, and work closely with the Board of Trustees to formulate and deliver the organisation’s strategic direction.
The position requires excellent interpersonal skills, financial acumen and an appetite for seeing the best possible service delivered to a wide demographic.
Deadline for applications is Friday 14th August 2026, 12 noon.
The client requests no contact from agencies or media sales.
Do you have a passion for building meaningful relationships and inspiring generosity? Or do you know someone who could be a great fit? We’d love for you to share this opportunity with your networks.
Compassion UK & Ireland is looking for a Senior Philanthropy Manager to develop and grow relationships with supporters who share our vision of releasing children from poverty in Jesus' name.
This is an exciting opportunity to inspire generous giving, deepen supporter engagement and help connect people with the life-changing impact of Compassion's ministry around the world.
If you are an experienced relationship fundraiser, a skilled communicator and a practising Christian with a heart for people and mission, we'd love to hear from you.
Home-based, with regular travel across the South East of England.
Full-time | 35 hours per week
Key dates
Click through to find out more about the role and download the full job description on our careers page!
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the ability to monitor and maintain the safety and security of supported housing services and report maintenance concerns appropriately. You will have experience or awareness of supporting individuals with mental health and complex needs, alongside a solid understanding of recovery-focused approaches. Your background will include delivering high-quality floating, outreach, or accommodation-based support, undertaking person-centred key working, support planning, and risk assessments to promote independence. You will have knowledge of welfare benefits, housing legislation, and issues affecting the client group, including substance misuse, and be confident liaising with external professionals to develop effective support packages.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will be self-motivated, able to work both independently and as part of a team, and flexible in working evenings, weekends, or bank holidays when required. You will bring basic housing management knowledge, strong literacy, numeracy, and IT skills, and experience using case management systems to maintain accurate records. A clear understanding of safeguarding and the ability to apply it appropriately is essential, along with the ability to travel across the borough to meet service needs.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have just reached our 10th anniversary and are about to embark on an exciting period of change.We are looking for a dynamic Service Manager with big ideas for supported housing and an ambition to turn those into reality. This is a new role created at the start of a new chapter so you will have the opportunity to shape the strategy and to provide leadership to the service delivery teams to achieve our goals.
Purpose of the post.
Please submit a supporting statement of no more than 2 sides of A4 setting out how you meet the criteria for the role.
The client requests no contact from agencies or media sales.
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
We are recruiting for an Office and Compliance Manager to join our Senior Management Team. This vital role keeps our organisation running smoothly and securely by managing core day-to-day functions, including HR and finance administration, premises, complaints, and information assurance. We are looking for a system-minded coordinator to champion robust compliance, drive continuous improvement, and build the resilient working practices that empower our teams to support the community.
Working for Citizens Advice Wirral has a range of benefits including:
● A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)
● Agile working with both home and office-based days (role dependent)
● A contributory pension scheme
● Employee Assistance Programme
● Invigor8 Corporate Membership available
To find out more and start your application please click the redirect button.
Closing date: Wednesday 12th August, 5pm.
Interviews will take place, in person, on 25th and 26th August in Birkenhead.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
We are looking for a proactive and organised Grants Officer to support the delivery of our grant-making programme and help empower young people facing deep-rooted inequality to create lasting change. Working across the full grants cycle, you will coordinate key administrative processes, maintain accurate records, analyse and report on grants data, and support the planning and delivery of events.
The successful candidate will be dependable, detail-oriented, and committed to ensuring efficient systems and high-quality support for applicants, grant recipients, and colleagues.
As a Grants Officer, you will:
This is an excellent opportunity for someone with strong organisational and administrative skills who enjoys working with data, improving processes, and contributing to meaningful social impact.
To apply, please send your CV and cover letter by midnight, 16 August 2026.
• Why do you want to work at Blagrave?
• What makes you suitable for this role?
• Tell us about a time when you improved an admin system or process.
Your cover letter should be no longer than 2 pages. In addition to answering the questions above, please include any other information you would like us to consider. Full details included in the job description.
Empowering young people who face deep-rooted inequality to lead lasting change, by investing in their leadership, their communities, and their spaces.
The client requests no contact from agencies or media sales.
About the role
As Digital Marketer, you'll play a key role in creating and delivering engaging marketing content across Life Cycle’s digital channels, including social media, email, website and digital advertising platforms. Working closely with the Marketing Lead, you will help turn campaign plans into clear, creative and effective content that grows awareness, increases participation and supports fundraising objectives.
You will be responsible for producing high-quality digital content, including social media posts, graphics, short-form video, email copy, digital flyers and website content. You will configure and optimise digital adverts across platforms including Google Ads, Google Ad Grants and Meta advertising. Where needed, you will also produce non-digital branded materials that support our digital campaigns.
You will then monitor content performance and analytics, and work with colleagues – and external experts – to identify opportunities to improve results. Ultimately, this role is tasked with helping ensure Life Cycle publishes marketing content that is engaging, accessible, on-brand: and tracked for effectiveness.
This is an excellent opportunity for someone who enjoys combining creativity, copywriting, and visual content creation and who wants to use their marketing skills to help create positive social change.
About Life Cycle
We work with people of all ages, abilities and backgrounds at every stage of their cycling journey: From learning to ride, to building a career in the cycle industry.
We know that with the right support, anyone can benefit from bikes. We help thousands of people each year by providing:
We’re a charity that transforms lives and the environment through cycling



We're looking for a kind, compassionate and resilient Night Support Worker to join our Young people Social Care Service in Bracknell. No personal care or experience is required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by Management staff
* Meet customers regularly for support sessions, providing emotional and practical support
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
* Support customers to take care of their living environment, providing emotional and
* practical support to ensure customers enjoy a high-quality accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Support customers to apply for benefits and manage their bills.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
* Approachable and open to others
* Enjoy working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
* their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible in work roles
* Open to feedback and good insight into self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused and enjoys helping people
* Is motivated towards excellence and improvement of personal performance with a can do
* attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential
* Good Listening and Communication skills
* Good organisational skills § Ability to learn and develop within your role
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Good standard of English and Maths
* Good standard of IT skills
Desirable
* Experience working in mental health customer group
* Experience of working within supported housing environment
* Experience of working as a support worker or similar role
* Experience of working with multi disciplinary teams
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
You’ll be responsible for developing and delivering our portfolio of mass participation and challenge events, ensuring excellent supporter experiences and sustainable income growth.
The role will lead on recruiting and supporting event participants across a mixed portfolio (including guaranteed places, third-party event and challenge providers, international challenge events and CCLG-owned events such as our Big Hike. You’ll also take a pro-active role in growing CCLG’s own events programme, identifying, testing and helping to scale new opportunities, while maintaining strong reporting, compliance and supporter care.
Events fundraising is a key area of growth for CCLG, and we’re looking for a passionate, focused and driven individual to support the team to make our ambitious growth plans a reality.
We’re looking for a confident communicator, with strong organisation skills, who’ll use their own initiative and ability to manage a varied workload. You’ll be self-driven, motivated by achieving targets and delivering the best possible supporter experience. The role involves project management and innovation, and you’ll be responsible for confidently driving projects forward, whilst confidently managing a range of internal and external stakeholders.
This role is offered on a hybrid basis, with an expectation of two days per week in our Leicester office.
Please note: previous applicants need not re-apply.
About CCLG: The Children & Young People's Cancer Association
CCLG is a charity dedicated to creating a brighter future for children and young people with cancer. Powered by expertise, we unite the children and young people’s cancer community, driving collective action and progress.
Research is the key to better treatments, improved care, and potential cures. We fund and lead world-class research, fuelling groundbreaking work led by brilliant minds. Collaboration is at the heart of our approach—bringing together the right people and organisations to drive progress and deliver real impact.
We provide trusted information and guidance for children and young people with cancer, their families, and everyone supporting them. Our expertise helps them navigate the challenges of cancer and its impact, offering reassurance and clarity when it’s needed most.
Through our professional membership, we bring together the brightest minds in children and young people’s cancer, creating a national network that drives progress. Together, we shape better treatment and care - developing guidelines, sharing knowledge, offering expert advice, leading pioneering research, and creating essential resources and education for professionals. Our collective expertise sets the standard, advocating for excellence at every level—local, national, and global.
Our work is only possible thanks to the generosity of fundraisers, donors, and supporters who share our mission. Every pound raised helps fund our research, provide trusted information for families, and brings together experts to improve treatment, care and outcomes.
The fundraising team at CCLG drives our mission forward by ensuring we have the financial resources to carry out our work, playing a vital role in ensuring we delivery on our strategy and commitments, and ultimately improving outcomes for children and young people with cancer.
Equality, Diversity & Inclusion
CCLG is committed to building a diverse and inclusive workforce that represents the communities we serve. We warmly welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process.
Benefits of Working at CCLG
Application instructions
For your application, please upload a CV (which should include details of two referees, including your current/most recent employer - we will not contact references without your consent or prior to a provisional offer being made) along with a covering letter. Your covering letter should be bespoke to this job application, demonstrating how your experience makes you suitable for the role and showing how you meet the person specification.
We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.
We are CCLG, a charity dedicated to creating a brighter future for children and young people with cancer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Homelessness Support Worker, you will deliver high-quality, structured, person-centred support to companions in supported housing, enabling them to build independence, achieve planned outcomes, progress along a clear pathway and successfully move on to independent living. The role is responsible for coordinating and managing each individual’s support plan, ensuring all interventions are outcome-focused and aligned to progression goals.
The role is also responsible for ensuring all support activity is clearly evidenced in line with Supported Housing (Regulatory Oversight) Act 2023 requirements, including accurate, timely and outcome focused recording on our case management system, and for maintaining high standards of professional practice. In addition, the role includes housing management responsibilities, ensuring companions understand and meet the requirements of their licence agreement, maintain their accommodation, and that repairs and maintenance issues are appropriately escalated.
We aim to provide a stable home, personal development opportunities and clear pathways that enable people to rebuild their lives and move forward.

Citizens Advice Wirral is recruiting for a General Adviser to provide advice across a range of issues including welfare benefits, housing, relationships, debt and employment. The Adviser’s role is to explore a client’s issue and then provide information and advice relating to the client’s options. Advice will be delivered in various ways, including incoming and outbound telephone calls, attendance at outreach settings, web-chat, email, face to face video conferencing, and in future other digital channels such as social media.
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
Working for Citizens Advice Wirral has a range of benefits including:
● A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)
● Agile working with both home and office-based days (role dependent)
● A contributory pension scheme
● Employee Assistance Programme
● Invigor8 Corporate Membership available
To find out more and start your application please click the redirect button.
Deadline for application submission: 8am on Monday, 27 July 2026
We are looking for a confident and organised Face-to-Face Fundraising Officer to join our ambitious Individual Giving team. Working closely with the Individual Giving Manager (Face-to-Face Fundraising), this role will spearhead the planning, delivery and optimisation of face-to-face fundraising activity across a range of products and channels including Regular Giving, Lottery and Payroll Giving.
The successful candidate will play an important role in the day-to-day management of campaigns and relationships with external fundraising agencies and suppliers. They will help ensure campaigns are delivered on time, on brand and in line with all relevant regulations and codes of practice, whilst supporting strong supporter experience and high-quality fundraising standards.
The role will also support reporting, KPI monitoring, forecasting and campaign analysis, helping to identify trends, opportunities and areas for optimisation across the programme. This is an exciting opportunity for someone looking to develop their fundraising and campaign management experience within a fast-paced and growing team. You’ll be part of a team that works across multiple face-to-face fundraising channels; speaking to a range of audiences with one theme in common, compelling people to support our work and bring about life-changing dementia treatments.
Key Responsibilities:
Campaign Management
· Plan, manage and deliver face-to-face fundraising campaigns across a range of products and channels including Regular Giving, Lottery and Payroll Giving.
· Work closely with external fundraising agencies and suppliers to support the successful delivery of campaigns and maintain effective working relationships.
· Act as a day-to-day point of contact for external stakeholders and agency partners.
· Deliver campaign briefing, monitoring and optimisation to help ensure campaigns achieve agreed KPIs and performance targets.
· Complete routine campaign reviews, reporting and analysis, identifying trends and opportunities for continuous improvement.
· Support testing and optimisation activity across campaigns using test and learn principles.
· Work closely with internal teams including Supporter Engagement, Legal & Compliance, Data & Analytics and Finance to support effective campaign delivery and processes.
· Development of engaging campaign materials and supporter communications.
· Support cross-team collaboration and integrated campaign activity across the organisation.
Planning, Reporting and Budget Support
· KPI tracking, trend analysis and reporting across a range of financial and non-financial measures.
· Regular campaign reporting, forecasting and performance monitoring.
· Live programme optimisation to help ensure campaign targets are achieved.
· Contribute to annual planning and campaign development processes.
· Conduct invoice reconciliation and processing to ensure timely payment of suppliers.
· Maintain accurate campaign records, trackers and documentation.
· Provide administrative and reporting support for agency reviews, meetings and campaign evaluations.
Training and Compliance
· Delivery and coordination of fundraiser training and engagement activity with agency partners.
· Complete monitoring of face-to-face fundraising activity to help ensure high standards of supporter experience, compliance and professionalism are maintained.
· Work closely with agency partners and internal teams to ensure fundraising activity adheres to relevant fundraising regulations, data protection requirements and codes of practice.
· Oversee mystery shopping, shadowing and quality assurance processes where required.
· Maintain accurate compliance and training records across agency partners.
Knowledge, skills and experience needed:
· Experience supporting fundraising, marketing or direct marketing campaigns.
· Experience working with external suppliers, agencies or stakeholders.
· Experience reporting on campaign performance and KPIs.
· Understanding of fundraising, marketing or customer engagement principles.
· Experience working with CRM or database systems.
· Experience managing multiple projects or priorities simultaneously.
· Experience within face-to-face fundraising or supporter acquisition.
· Understanding of fundraising regulations and compliance requirements.
· Experience within the charity sector.
· Experience working with Regular Giving, Lottery or Payroll Giving products.
· Excellent organisational skills with the ability to prioritise workload effectively.
· Strong communication and relationship-building skills.
· Ability to analyse data and produce meaningful reports and insights.
· Good attention to detail.
· Ability to work collaboratively across teams and with external stakeholders.
· Confidence communicating with people at all levels.
· Proactive approach with a focus on continuous improvement.
· Good working knowledge of Microsoft Office programmes, particularly Excel.
· Strong team player with a positive and flexible approach.
Willingness to travel independently and occasionally work unsocial hours where required
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 2nd August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are looking for a Global Senior Mid-Level Giving Manager, to lead the strategy, growth and development of a global mid-level giving programme responsible for growing income and strengthening donor engagement and retention.
Location:
This is a hybrid working - 2 days per week in the Surrey office.
The role:
Lead the global mid value programme - driving strategic development, and grow the and expansion into priority markets.
Deliver exceptional donor stewardship- building strong, meaningful relationships with members and supporting long-term engagement and increased giving.
Develop donor acquisition and pipeline growth- identifying new prospects, growing the donor pipeline and working closely with colleagues across Global Philanthropy, Individual Giving, Digital and CRM.
Use insight to inform decisions- Monitoring performance, reporting accurately through Salesforce and optimising donor journeys to support income growth.
About you
You'll need to bring proven experience in mid-level, major donor or high-value fundraising, with the ability to lead or scale a fundraising programme and deliver clear income growth.
You'll be a confident relationship-builder, who is able to create compelling donor communications, develop strong stewardship plans, and work collaboratively across an international fundraising team.
Strong written and oral communication skills, with the ability to create compelling narratives for diverse donor groups
A proactive, positive and adaptable approach, with excellent organisation and prioritisation skills.
Why this role
This is an exciting opportunity to help connect passionate supporters with an incredible animal welfare charity dedicated to paving the way for a new era where people, wildlife and the planet thrive. You would be joining a supportive, flexible workplace with a strong focus on wellbeing and development, including:
Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: Friday 14 August 2026
1st Stage (Teams) Interview: Friday 21 August 2026
2nd Stage (Face to Face at HQ) Interview, with task: Thursday 27 August 2026
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
About the role
As Supporter Care Officer, you'll play a key role in helping Life Cycle build lasting relationships with the people who make our work possible. You'll ensure every supporter, donor and funder has a positive, professional, and inspiring experience, while helping us grow the fundraising income that enables more people to experience the life-changing benefits of cycling.
This is a varied role where no two days are the same. You'll manage supporter communications, maintain our fundraising CRM, organise and improve supporter data, and help deliver fundraising campaigns and stewardship activities. You'll also gather stories, photographs and case studies from across our projects, turning them into engaging content that demonstrates our impact and inspires people to continue supporting our work.
Joining us at an exciting stage in our fundraising journey, you'll help develop new systems, shape how we engage with supporters, and contribute to building a thriving community of people who share our vision of a world where cycling transforms lives and the environment. Working closely with colleagues across fundraising, marketing and service delivery, you'll see first-hand the difference your work makes to the thousands of people who benefit from Life Cycle's charitable projects and services each year.
If you are organised, people-focused and passionate about making a difference, we’d love to hear from you.
About Life Cycle
We work with people of all ages, abilities and backgrounds at every stage of their cycling journey: From learning to ride, to building a career in the cycle industry.
We know that with the right support, anyone can benefit from bikes. We help thousands of people each year by providing:
We’re a charity that transforms lives and the environment through cycling


