• Are you looking for volunteer roles ?

    Go to volunteering section

225

Jobs in Falkirk

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Tenovus Cancer Care, Remote
£29,000 per year
We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership.
Posted today
Top job
Institute of School Business Leadership, Remote
£45,000 - £50,000 per year (subject to experience) and opportunity for on-target earnings bonus
Lead growth and partnerships for a bold new centre transforming school and trust operations nationwide.
Posted today Apply Now
Top job
Closing in 6 days
British Heart Foundation, Remote
£46,000 - £50,000 per year
Are you an experienced Project Manager with proven experience in property or estates project management?
Posted today
Top job
Closing in 6 days
National Deaf Children's Society, Remote
£35,000 - £39,650 per annum
Posted today
Top job
ADFAM NATIONAL, Remote
£30,000 pro rata
Experienced Family Support professionals - join a team that's making a real difference
Posted 1 day ago
Page 1 of 15
Remote
£29,000 per year
Full-time
Contract (3 year Fixed Term contract )
Job description

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.

We're recruiting experienced Welfare Benefits Caseworkers across areas in Wales in the Hywel Dda & Cwm Taf University Health Boards.

With your expert and specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs.

Assessment Centre in Cardiff week commencing 20th April for a 1st June start date.

The Tenovus Macmillan Welfare Benefits Caseworker Role

3 Year Fixed Term Contract

Covering the Hywel Dda or the Cwm Taf University Health Board this is an important and meaningful advice role in the cancer community for an experienced Welfare Benefits Caseworker. Managing a fully triaged caseload of welfare benefits clients across your specific area when it comes to cancer you’ll put your existing expert welfare benefits knowledge to good use, so your clients receive their full benefits and entitlements.

Your work is mainly done over the phone but may also be in person or digitally where you’ll be delivering a casework management and advice service for people with a cancer diagnosis and providing all the necessary support.

You’ll receive your referrals through your colleagues delivering the first contact element of the service. These referrals will contain full details of the advice needs ready for you to action the next steps. You’d also be required to independently build professional partner working relationships to support your role across the University Health Board as we grow the service.

What’s key is our service user experience is slick, professional and personable whether that’s with partners or services users.  You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment. 

It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.

Whilst we offer flexible home working options, we require your ability to commute across your specific University Health Board (Hywel Dda or Cwm Taf) and to our Cardiff Head Office when necessary with Head Office working welcomed. For example, you’ll need to be flexible to commute to Cardiff with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis or across your University Health Board for partnership working.

The Fit

We’re looking for a relationship builder and a team player who is an expert in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. You’re a detailed and analytical thinker who handles sensitive conversations and emotions well and with resilience.

It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day to keep focus on what’s important to achieve our shared goals

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Skills

If you're seasoned in this area we’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

  • The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
  • Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
  • A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
  • Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
  • Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

Application resources
Organisation
Tenovus Cancer Care View profile Organisation type Registered Charity Company size 101 - 500

We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.

Posted on: 25 March 2026
Closing date: 13 April 2026 at 23:00
Tags: Administration, Advice / Information, Finance, Legal / Law, Advocacy, Cancer, Customer support, Health / Medical, Helpline, Partnerships, Social / Support Work

The client requests no contact from agencies or media sales.