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Job Title: Independent Services Manager
Contract: Permanent
Hours: 25 hours per week
Salary: £22,857– £24,286 per annum (£32,000 - 34,000 FTE)
Location: Home based
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state
We support children and young people from birth to independence, creating a change that lasts a lifetime.
About the Independent Service Manager role
We are looking for an experienced professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).
The role will be responsible for the delivery of this national service managing a group of committed and dedicated associate Independent Persons, as well as managing the relationships with our commissioning authorities.You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.
We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.
The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures.They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
This post will be home based (with access to our attractive Central London offices for those who wish to do so).
The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 21st September 2026
Interview Date: 29th September 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
2026 Coram Voice - Registered charity no: 1046207
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Accreditation Learning and Development Manager
Salary: £44,821 per annum
Hours: 37.5 hours per week
Contract: Permanent
Location: Home based, with extensive UK travel and international travel to support Green Flag Award International expansion
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
About the role
We are looking for an experienced and highly organised Accreditation Learning and Development Manager to lead the design, delivery and development of training across our accreditation programmes, including the Green Flag Award, Green Flag Community Award, Green Heritage Site Accreditation and Coastal Awards.
In this key role, you will manage training for more than 1,000 volunteer judges and assessors, ensuring consistent standards are maintained across UK and international schemes. You will oversee the Green Flag Award Academy, support the development of sector skills, update guidance and training resources, and work closely with managing organisations, partners and suppliers to deliver effective learning interventions.
You will be responsible for recruiting, inducting and supporting judges and assessors, monitoring judging standards and judges’ reports, managing training through an online portal, and supporting the implementation and monitoring of international sub-contracts. The role includes managing the Skills Development Co-ordinator and working with trainers, sub-contract holders and stakeholders to ensure high-quality training delivery.
About you
You will bring strong experience in training strategy, needs analysis, delivery and monitoring and evaluation. You will be confident developing learning materials, managing relationships with a wide range of internal and external stakeholders, and working with partners, suppliers and accreditation bodies. Excellent communication, organisation and customer relationship skills are essential, alongside the ability to manage budgets and resolve sensitive issues with tact and diplomacy.
This is an exciting opportunity for someone with a genuine commitment to the principles and goals of Keep Britain Tidy, who is passionate about the environment and keen to make a positive difference to green and coastal spaces in the UK and internationally.
Benefits
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.
Diversity & Inclusion
We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.
If you need any reasonable adjustments throughout the recruitment process, please let us know.
How to Apply
If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you. Please review a copy of the full job description and ensure you meet the essential criteria before applying.
After reading the application information, if you would love to work with us please continue to apply.
As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00 Tuesday 8th September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity.
Interviews will be held in person w/c 21st September 2026.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
Event & Engagement Coordinator
Remotely based in North West England and a willingness to travel where appropriate
Job Purpose:
To plan, coordinate, and deliver a range of local events across North West England with the potential to grow into other areas in the future, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.
Who are we looking for?
· Energetic and positive, bringing enthusiasm to everything you do.
· Excited by change, seeing new opportunities and possibilities.
· Keen to succeed with a strong development mindset.
· Passionate about delivering great events and experiences.
· Open to feedback, always looking for ways to improve.
Key Responsibilities:
Event Coordination
· Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.
· Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.
· Complete all relevant compliance work such as risk assessments and public liability checks.
· Support both long standing and new volunteers with all aspects of volunteer led events, including creating events on ticketing platform and promoting events through email and social platforms
· Develop and manage event budgets, ensuring value for money and accurate financial tracking.
· Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.
· Recruit and coordinate volunteers to assist with events.
· Evaluate event success through feedback, data collection, and post-event reporting.
Digital Engagement
· Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.
· Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.
· Create engaging, on-brand short-form video content tailored to target audiences.
· Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.
· Stay up to date with emerging social media trends, tools, and platform updates.
Key Skills & Experience:
Essential:
· Proven experience in planning and delivering events.
· Strong organisational and time-management skills.
· Ability to manage budgets and handle multiple projects simultaneously.
· Excellent communication and stakeholder engagement skills.
· Flexibility to work evenings and weekends when required.
· Ability to analyse member insights to inform event planning and attract potential new members.
· Ability to work collaboratively with regional teams to support membership growth and positive member experiences.
· Ability to build rapport with volunteers and identify the support needed for successful event delivery.
· Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.
Desirable:
· Experience working with community groups, charities, membership organisations or not for profits.
· Knowledge of health and safety and safeguarding procedures.
· Familiarity with marketing or PR for events.
· First Aid or event safety training.
· Previous experience with ticketing platforms or willingness to learn.
· Understanding of how comms and events align with one another.
· Data literacy or willingness to understand some basic data analytics
· Full UK driving licence and willingness to travel where appropriate
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Salary: £17,046.54 per annum (This is equivalent to a full-time effective salary of £28,410.90). We are an accredited member of the Living Wage Foundation.
Location: Unseen’s head office in Bristol with ad hoc UK travel (Hybrid approach with some working from home days. A degree of flexibility will be required). Please note this role requires the postholder to attend the Bristol office at least once a week.
Contract type: Permanent – This role is funded by The National Lottery Community Fund (funding secured until 2029).
Hours: Part-time – 22.5 hours per week (based on a full-time week of 37.5 hours). Hours to be worked Mon-Friday 9am-5pm, with a requirement to work on Wednesdays.
Kindly note, you must have lived experience of modern slavery to apply for this role. We also welcome applicants who have not been formally recognised as survivors by the Home Office.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
We draw on our expertise as a frontline organisation to produce evidenced strategies to protect survivors and eradicate exploitation. The Policy & Research team collaborate with internal teams and external stakeholders to identify good practice that informs our work and wider responses to modern slavery. Central to our work is the Unseen Survivor Consultants; lived experience experts who volunteer their time and insights to incorporate survivor voice into research design and policy recommendations.
Purpose of the role:
The Survivor Involvement Coordinator will support the continuous improvement of Unseen’s service delivery and support our research and policy influence work through the facilitation of the Unseen Survivor Consultant group.
You will work closely with Unseen’s Policy & Research team and have regular interactions with staff across Unseen’s wider teams including Business Services, Helpline Services, Support Services, Fundraising, Communications, and Operations. You will also support external researchers and stakeholders to collaborate with the Unseen Survivor Consultants.
To apply:
The deadline for applications is 23:59 on 20th September 2026.
Interviews will likely be held around the week of 28th September 2026.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Digital Communications and Fundraising Officer
We are looking for a dynamic, creative individual to transform our digital outputs and help expand our influence and income. This is an opportunity to support real change on a vital social issue. You will help us shape the future of drug policy by ensuring our digital communications are powerful, original and able to reach new audiences.
The successful candidate will work with colleagues across Transform to develop content, increase mobilisation and ensure our message is heard. You will work with the team to develop our digital strategy to maximise engagement among supporters, influencers and donors. You will design and deliver multi-platform content aimed at a wide range of audiences. You will also support our news media activities, developing media contact lists and supporting the creation of eye-catching press materials.
Transform is committed to diversity, inclusion and equality in all its work. We welcome and encourage people with Black, Asian and other minority ethnic backgrounds to apply for this post.
Hours The role is offered at 3–5 days per week, with flexibility depending on the successful
candidate’s availability.
Location
Hybrid with occasional travel to Bristol
Grade and Salary: £27,000-30,000 per annum FTE
Duration: 1 year fixed-term initially
Job description
Develop and deliver digital media content across platforms
Create and refine digital content for different platforms and audiences
Ensure social media content is delivered on, and optimised for, a wide range of channels
Create durable multimedia outputs, including infographics and video content
Oversee content scheduling and workflows
Monitor engagement and produce recommendations based on analytics
Build our digital mobilisation
Help with our income and lead generation activities (including Google Ads, Facebook adverts etc.) to increase supporter and donor engagement
Support the development of social media campaigns that achieve strong conversion rates
Identify and approach possible influencers
Attract new audiences and followers
Supporting colleagues in navigating social media trends and developments
Support the delivery of news media content
Assist in the preparation of press releases and associated content
Manage and maintain media contact lists
Contact journalists to pitch stories or releases
Draft and disseminate a monthly e-newsletter
Manage websites and social media feeds
Oversee website maintenance and uploading of new content
Support effective SEO
Carry out regular, informative reviews based on analytics with recommendations
Use digital insights and data to help shape campaigns and report on the success of digital and tactics in our campaign activity
Ensure logos, images, information etc. are updated across social media platforms
Campaign development
Use your media knowledge to support the effective development of campaigns
Work with colleagues to support brand synergy across campaigns
Support the development and implementation of effective messages and framing on drug policy change
Oversee the design and delivery of digital campaign materials
Support the creation of attractive merchandise
Skills, experience and approach to work
Essential
Experience creating quality digital content across a number of platforms
Knowledge of digital design packages, including for infographics and video
Experience in monitoring social media and website engagement using analytics
Ability to work with CMS programmes and / or HTML independently
Strong knowledge of social media platforms and understanding of different opportunities they present
Strong written and verbal communication
Well-organised, proactive and self-motivated
Collaborative and creative approach to challenges
Ability to navigate a complex social issue that cuts across political divides
Desirable
Development of digital marketing or advocacy campaigns, and / or lead generation strategies
Experience developing SEO for websites and monitoring outcomes
Experience working with external agencies or third parties to deliver outputs
Degree (2:1) or above in a relevant digital, marketing or communications-oriented subject
Application
To apply for this post, please send us:
Your CV (max two sides)
A short statement (max 500 words) describing your relevant experience
Deadline 14th September
Join SafeLives and play a key role in growing our community fundraising programme to help end domestic abuse. As our Community Fundraising Officer, you will inspire and support individuals, challenge event participants, regular givers and corporate supporters, ensuring they have an outstanding experience while raising vital funds for our work.
Working closely with colleagues across Fundraising, Communications and Influencing, you will develop engaging fundraising campaigns, manage our regular giving programme, The Starfish Club, coordinate challenge events, and create compelling supporter communications. You will also help identify and share powerful impact stories that connect supporters to the difference their fundraising makes.
We're looking for someone who is proactive, organised and creative, with excellent relationship-building and communication skills. You'll be motivated by working with a wide range of supporters, delivering exceptional stewardship, and finding innovative ways to grow income and reach new audiences.
This is an exciting opportunity to join a collaborative and values-led organisation where bravery, inclusivity, rigour and humanity are at the heart of everything we do. An understanding of the sensitivities surrounding domestic abuse, and a commitment to placing lived experience at the centre of our work, are essential.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.
In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.
Together we can end domestic abuse. Forever. For everyone.
Benefits
How to apply
If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 9th September. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.
The client requests no contact from agencies or media sales.
Financial Controller
Salary: up to £60,000 depending on experience
Location: Home-based, with occasional attendance in head office
Hours: 35 hours per week; 28 hours will also be considered
Contract: Permanent
We are supporting a purpose-led membership organisation in recruiting a Financial Controller who will play a central role in strengthening financial management, insight, and long-term sustainability.
This is an excellent opportunity for an experienced finance professional who wants to combine strong technical expertise with leadership, influence and social purpose.
About the Organisation
The organisation is committed to supporting its members, strengthening the wider sector and contributing to positive social change. You will join a supportive organisation where finance is viewed as an important strategic partner, helping colleagues plan confidently, manage risk and make well-informed decisions.
About the Role
Reporting to a Senior Finance Lead, you will be responsible for financial controls, reporting, compliance, systems and the day-to-day finance function.
You will provide clear financial insight to senior leaders and trustees, support strategic planning and help ensure the organisation remains financially resilient.
You will also lead and develop a small finance team, build strong relationships across the organisation, and help non-finance colleagues understand and use financial information effectively.
Key Responsibilities
You will:
· Maintain strong financial controls and ensure statutory, regulatory and governance requirements are met.
· Deliver accurate and insightful management accounts, forecasts, variance analysis and financial commentary.
· Lead the annual audit and year-end process, working closely with external auditors.
· Oversee cashflow, reserves, banking and investment reporting.
· Improve finance systems, processes and reporting, using technology and automation where appropriate.
· Provide financial insight to support strategic planning, organisational development and decision-making.
· Build trusted relationships with senior leaders, trustees, budget holders and colleagues across the organisation.
About You
You will be a qualified accountant or bring equivalent senior-level experience and technical expertise, with a good understanding of UK accounting standards, financial governance, budgeting, forecasting and cashflow management.
You will also bring:
· Strong analytical skills and the ability to turn financial information into practical insight.
· Confidence communicating with finance and non-finance colleagues, senior leaders and trustees.
· Experience improving systems and ways of working.
· A collaborative leadership style and the ability to support and develop others.
Experience within a charity, membership body, not-for-profit or other mission-led organisation would be valuable but is not essential.
How to Apply
For an informal discussion about the opportunity or if you require additional support with your application, please contact Alex Williams at Giving Back Recruitment
We welcome applications from candidates from all backgrounds and are committed to an inclusive recruitment process.
Recruitment timetable:
Closing date: 9th September 2026
Client Panel Interviews: W/C 14 September 2026
The recruitment window may close earlier if sufficient suitable applications are received.
Placing Talent. Creating Impact. Giving Back



Team Leader- Employment
Fixed term until 31 March 2027, part time (28 hours a week)
£28,104.21 (part time at 28 hours)
Cardiff CF11 9AU
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Fixed term until 31 March 2027, part time (28 hours a week)
Location: Scope Cardiff office, Cardiff Office, 5 -19 Cowbridge Road East - CF11 9AU
This role requires regular attendance at our Cardiff office. We therefore ask that applicants are based within a reasonable commuting distance to the office.
Closing date for applications: 11:59pm GMT, Monday 7 September 2026.
The role
Working as part of the Cardiff based services team as a Team Leader, you will lead and support a team to deliver high-quality services that meet customer needs. You will oversee performance, motivate colleagues, and promote a positive, inclusive culture aligned with Scope's values.
You will play a key role in safeguarding, service improvement, and problem-solving, ensuring service users remain safe and supported. Working with internal and external stakeholders, you will also contribute to projects that help develop and enhance our services.
You will:
· Lead, manage, and engage inclusively, providing effective support, guidance, and direction to your team, customers, and colleagues.
· Motivate colleagues and champion colleague wellbeing through the above.
· Oversee service programme delivery, impact, and outcome targets and ensure these are appropriately captured and recorded taking action where expected standards are not attained.
· Keep customers and colleagues safe through the effective use and implementation of policy and processes within your team – not letting poor performance go unchallenged.
· Maintain professional competence and performance, actively and positively engaging your work and the wider work of Scope.
· Share and promote the work of your service and Scope positively within your worktime and beyond.
· Work flexibly, supporting the management of changing priorities, service requirements, and outputs.
For more information about the role’s responsibilities and the skills and experience required, please visit our website.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About you
We're looking for a confident and supportive leader with experience of delivering services within a relevant support environment. You will have a strong track record of driving positive change, supporting colleagues through periods of development, and achieving service performance targets and KPIs.
We're looking for someone with excellent communication and organisational skills who can build strong relationships, manage competing priorities, and support colleagues through change. A collaborative, flexible approach and a passion for delivering high-quality, customer-focused services are essential.
You will have:
· Demonstrable experience in delivering support within the relevant service field.
· Demonstrates a proven track in supporting positive change and improvement and supporting colleagues.
· Experience of delivering service KPIs.
· Aligned to the ‘Social model of disability’ approach.
· Able to take on a management perspective with an open outlook and willingness to work across boundaries.
· Demonstrates a facilitative style to build and maintain effective internal and external relationships.
· Excellent communication skills, strong organisational skills, and experience in a customer-facing role.
· Ability to be flexible, respond positively to change, work effectively under pressure, and deal with conflicting priorities.
· Ability to support colleagues positively through change.
We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Please visit our website via the link and apply online.
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026
About the role
This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.
You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.
You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.
Key responsibilities include:
· Managing, triaging and prioritising incoming enquiries across multiple digital services
· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances
· Identifying safeguarding, data protection, legal or other high-risk issues
· Following enquiries through to resolution and maintaining accurate records
· Managing multiple open enquiries while keeping track of relevant statutory deadlines
· Identifying recurring issues and contributing to service improvements
· Updating help pages, internal guidance and standard responses
· Working collaboratively with technical and non-technical colleagues
About you
You will be a proactive self-starter with excellent judgement, organisation and attention to detail.
You will have:
· Experience providing user support within an online, digital or information-intensive environment
· Experience managing a high volume of enquiries
· Ability to recognise sensitive or high-risk cases and take appropriate action
· Familiarity with data protection principles in a support or case-handling setting
· Strong written communication skills with a clear and empathetic approach
· Confidence working independently and knowing when to escalate
· Ability to work effectively within a remote team
Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.
About mySociety
mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.
The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.
Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.
MOVEMENT BUILDING MANAGER
(FIXED-TERM MATERNITY COVER UP TO 12 MONTHS)
Background:
Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. To ensure LGBTI+ rights remain a priority on global agendas, we take a three-fold approach:
We strengthen capacities and build networks and movements, by supporting a diverse range of international LGBTI+ partners and networks to access the skills, training, and financial resources they need to be able to shift hearts and minds and create enabling environments for policy and legal change.
We advocate for inclusive policy change, by generating data-driven evidence that amplifies our partners’ lived experiences and priorities and by ensuring political leaders and government officials have access to the accurate, timely and relevant information needed to effectively challenge anti-LGBTI+ narratives and strategies and drive positive change.
We enhance collaboration and coordination among stakeholders, by building networks and connecting grassroots organisations with political actors in strategic spaces to drive meaningful and lasting change for LGBTI+ communities across the Commonwealth and around the world.
Kaleidoscope Trust is proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat. Our partnerships with LGBTI+ communities across the Commonwealth have informed our approach to inclusion and equality, in the workplace and beyond.
We are an open organisation, committed to having great working practices that enable all team members to have ownership over their work. We are committed to employing and nurturing a diverse range of people, and especially encourage applications from women, the vast and varied members of the LGBTI+ community, the multiply-marginalised, and People of the Global Majority.
The Role:
The Movement Building Manager is central to KT’s mission, helping drive the legal, policy, and social change needed to advance LGBTI+ rights by strengthening partners’ capacity, supporting their advocacy, and building long-term movement impact.
The role oversees KT’s major grant-funded programmes from start to finish. Through direct delivery and coordination across KT, they ensure that each grant meets its objectives, is delivered on time and within budget, is compliant with regulations and requirements, including reporting, is risk-managed, and contributes to KT’s wider movement-building strategy.
This role is an opportunity to support LGBTI+ organisations at a critical moment globally, providing the longer-term funding, partnership, and capacity support needed to drive legal, policy, and social change in their own contexts.
The Movement Building Manager will be the lead responsible for the delivery, donor compliance, and accountability of part of our programmatic work. The successful candidate will be responsible for delivering key parts of the grants directly (such as grant-making and capacity strengthening support), build connections and relationships with grantee partners, and will support coordinated delivery across KT by bringing together colleagues and functions to meet programme objectives and donor requirements.
Contract type: Fixed-term maternity cover (up to 12 months). The successful candidate will be employed until the substantive postholder returns from maternity leave. While the expected duration is up to 12 months, the contract may end earlier if the postholder returns sooner.
Key Responsibilities:
Leading the delivery of a major governmental/institutional grant to agreed standards and timelines, including capacity strengthening and grant-making and coordination of grant-linked workplans, outputs, and timelines across the organisation.
Ensuring and coordinating full compliance with donor requirements, including narrative and financial reporting, safeguarding, due diligence, monitoring, and financial accountability, and supporting other teams to meet the same.
Managing partner relationships and supporting organisations through long-term accompaniment, capacity strengthening, and strategic movement support.
Efficient stakeholder management, maintaining close communication and coordination with the donor, partners, consultants and service providers, and/or any other external stakeholder related to the grant.
Overseeing grant-making processes, including due diligence, contracting, sub-grant management, partner monitoring and support (including review and improvement of their reporting), and compliance.
Working closely with finance colleagues to manage programme budgets, forecasting, donor financial reporting, and operational delivery processes.
Identifying and managing delivery risks across programmes, including safeguarding responsibilities and partner security considerations in sensitive contexts.
Supporting shared learning across programmes, including capturing insights from partner work, and contributing to organisational impact assessment and development of new capacity strengthening products and approaches.
Contributing to intel monitoring and understanding of movement needs and anti-rights dynamics.
Coordinating with other KT teams to ensure programme delivery is joined-up, realistic, and aligned with organisational priorities.
Working closely with the Head of Movement Building to ensure coherence across the grant portfolio, clear prioritisation, and sustainable workload planning.
Contributing to a collaborative and sustainable team culture, supporting shared planning and realistic workload management across the Movement Building Team.
Collaborating with TCEN members, where KT grant delivery intersects with network activity, while maintaining clear governance boundaries and recognising TCEN’s distinct member-led accountability.
Person Specification:
Essential
Experience managing grant-funded programmes in the Global South and East, including delivery, compliance, safeguarding, and reporting.
Strong understanding of donor requirements and accountability, including financial oversight and risk management.
Experience working with civil society partners in the Global South and East, building trusted relationships and providing long-term support.
Experience of grant-making processes, including due diligence, contracting, sub-grant management, and partner monitoring.
Ability to coordinate delivery across colleagues and teams, ensuring programmes are delivered effectively and realistically.
Strong organisational and communication skills, including clear writing for donor audiences.
Commitment to LGBTI+ rights and an understanding of the challenges facing movements globally, including the anti-rights environment.
Desirable
Experience working with institutional donors such as FCDO, DFAT, or similar.
Experience delivering capacity strengthening alongside grant-making.
Familiarity with movement-building or network-based approaches, including work alongside member-led structures such as TCEN.
Staff benefits:
The post-holder is entitled to standard annual leave of 25 days plus bank holidays, as well as an additional 2-week office closure in December.
Access to a free Health Cash Plan for savings on optical, dental and other treatments, as well as access to free counselling and legal support.
Salary sacrifice for pension contributions.
Terms and Conditions:
This role is full-time (37.5 hours per week).
The salary is £43,000 p.a. plus pension contributions.
The post-holder will be managed by Kaleidoscope Trust’s Head of Movement Building.
The staff member will work from home as part of our fully remote working model (within the United Kingdom), with the occasional requirement to travel to off-sites for meetings or events and possibly internationally.
Standard core hours of work are 9:00am - 5:30pm (London time) with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu).
The post-holder must possess the right to live and work in the United Kingdom for the period of the contract.
Desired starting date: as soon as possible.
How to apply:
Using our website, please upload your CV and a two-page maximum cover letter explaining:
(i) your interest in joining Kaleidoscope Trust for this role
(ii) your relevant experience as per the person specification outlined above, and
Closing date: Sunday 13th September 2026 at 23:59 (London time).
Interviews (estimated): Week commencing 21st September.
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Location: Homebased with occasional need to travel to Shelter offices
Do you want to use your technical expertise to help power Shelter’s fight against the housing emergency? Join Shelter as one of our Senior IT Infrastructure Engineers and play a key role in maintaining and developing the resilient, secure and reliable technology that underpins our work.
About the role
Working within the IT Operations team, our Senior IT Infrastructure Engineer's primarily support and assist with the professional delivery of Shelter’s servers and network infrastructure ensuring it remains reliable, secure and fit-for-purpose. The post holder will keep abreast of emerging IT technologies, make recommendations and implement resilience and feature enhancements, whilst maintaining a level of security appropriate to an organisation that handles sensitive data.
Role specifics
You’ll play a key role in ensuring Shelter’s IT infrastructure is secure, reliable and fit for the future. Working across a range of technologies, you’ll provide expert technical leadership, lead the delivery of infrastructure projects and improvements, resolve complex technical issues, and help maximise the value of Shelter’s investment in technology. You’ll work closely with colleagues across IT and the wider organisation to develop resilient, innovative solutions that support our strategic objectives while continuously improving our systems, services and ways of working.
About you
To succeed, you’ll need proven relevant experience that includes managing major updates and the replacement or commissioning of new services. You’ll also need to have worked deploying and troubleshooting Microsoft Azure hosted Windows and ideally Linux servers and Entra ID administration. An awareness and understanding of best working practice around information and technology security is important too, while it goes without saying that you have great problem-solving skills. Comfortable working both as part of team and independently, it’s anticipated that some tasks may fall outside of your prior experience, so you’ll also need to be keen to learn and develop. The ideal candidate should have practicable knowledge of WAN and LAN technologies including the configuration and troubleshooting of switches using GUI and Command line interfaces. Experience with liaising with third party network providers would also be desirable but not essential. We also require someone that is willing to travel on occasions when needed.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our IT Service Delivery function works to ensure Shelter’s software, systems and infrastructure remain available, flexible and secure. Within this team, IT Operations maintains and develops our end user environment and infrastructure – that's where you'd fit in.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: Bristol Office (Hybrid – minimum 2 days per week in the office)
Salary: £26,450 per annum (Band B), with a salary review after successful completion of a 6-month probationary period
Job Type: Fixed Term (12 months, with possible extension), Full time (37.5 hours per week)
The role:
We’re looking for an enthusiastic and organised individual to join our Development team as a Fundraising & Development Intern. This role offers a unique opportunity to gain hands-on experience across trusts and foundations fundraising, prospect research, donor stewardship and public fundraising campaigns.
You’ll help identify new funding opportunities, maintain our fundraising systems, support grant applications and contribute to fundraising activity that helps CSE deliver lasting impact. You’ll work closely with colleagues from across the organisation, developing valuable skills in development, relationship building, communication and project coordination.
By helping CSE secure sustainable funding, you’ll play an important role in supporting our work to tackle fuel poverty, address climate change and create a fairer energy system for everyone.
Specific responsibilities
An applicant appointed to the role will be expected to:
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
The closing date for applications is 5pm on Sunday 13 September 2026.
Interviews are expected to take place 29th or 30th September 2026 (in person at our Bristol office), though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
#LI-DNI
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
World Physiotherapy (formerly known as the World Confederation for Physical Therapy) is the sole international organisation for physiotherapy, representing more than 600,000 physiotherapists worldwide through its 128 national/country member organisations. Founded 1951, World Physiotherapy is a registered charitable incorporated organisation in England and Wales (number: 1207425). We have been in official relations with the World Health Organization (WHO) since 1956 and we are committed to advancing the science, standards and practice of physiotherapy and promoting the important contribution of the physiotherapy profession globally in improving health and wellbeing through policy advocacy, education and training, leadership development, health systems and capacity strengthening, research, standard-setting, quality assurance and accreditation.
World Physiotherapy is also a member of the World Rehabilitation Alliance (WRA), a WHO global network of stakeholders whose mission is to support the implementation of the Rehabilitation 2030 Initiative through advocacy activities. It focuses on promoting rehabilitation as an essential health service that is integral to Universal Health Coverage and to the realization of Sustainable Development Goal 3 (“Ensure healthy lives and promote well-being for all at all ages”). Further information about World Physiotherapy can be found on our website.
Consultant opportunity: developing our long-term vision and strategy
Now in its 75th anniversary year, World Physiotherapy is seeking an experienced consultant(s) to co-ordinate the development of its Physio 2040 long-term aspirational vision and a five-year strategic plan (2027-32) that operationalises it.
This is a two-part but interlinked assignment. Working closely with World Physiotherapy’s member organisations, global leadership, key stakeholders and staff, the successful consultant(s) will deliver an inclusive, evidence-based horizon-scanning and strategy development process, ensuring that our 2040 vision statement and strategic plan are completed ahead of the World Physiotherapy Congress in Guadalajara, Mexico in May 2027.
We are looking for a consultant or team of consultants who can:
Budget
The total budget available for this evaluation is £20k, including all expenses and exclusive of all taxes. All agreed activities and outputs must be delivered within this budget.
Further details regarding the payment schedule can be found in the World Physiotherapy - Request for Proposals Brief (below).
How to apply
Suitably qualified and experienced consultants interested in submitting a proposal should:
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Job description
Could you be our next Trainee Housing Adviser?!
Are you passionate about helping people through difficult situations? Are you a ‘people person’, with good computer skills and a strong attention to detail?
Maybe you’ve lived through housing stress yourself?
We’re looking for someone with great potential and a commitment to learning.
Benefits include:
25 days holiday, flexible/hybrid working, pension scheme, employee wellbeing support.
The client requests no contact from agencies or media sales.
As a Relationship Fundraiser, you'll support and inspire individuals raising funds for the Motor Neurone Disease (MND) Association. Through excellent supporter care, you'll help maximise fundraising income while ensuring every supporter feels valued and recognised.
We're looking for someone who enjoys building relationships and meaningful connections that encourage ongoing engagement and long-term support. Whether your background is in fundraising, sales or account management, you'll be confident achieving targets and skilled at managing competing priorities.
As a Relationship Fundraiser, you'll work from home and travel across North and East Yorkshire including York, Bridlington, the Yorkshire Dales and Harrogate, building strong local connections and support fundraising activities.
Main Responsibilities
About You
Essential requirement: This role requires regular travel to locations that are not reasonably accessible to public transport and/or travel between locations within working hours. Applicants must therefore hold a current valid driving licence and have access to a suitable vehicle for business use. This is an essential requirement of the role due to the nature and location of the work. The MND Association will consider reasonable adjustments for disabled applicants in accordance with the Equality Act 2010.
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.