Jobs in Hampstead
Membership Growth & Engagement Manager (Direct Debit Membership)
Job details:
- London (Hybrid / Field-based across Greater London)
- Fundraising & Membership Growth
- Fixed-term: 12 months with opportunity to renew, dependant on performance.
- Salary: £40,000
Who we are:
We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.
From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia.
The need
To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.
Who you are
You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.
The Team & The Role
We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.
What you’ll do
You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.
Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.
For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.
On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.
Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA).
Minimum requirements
- Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV).
- Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
- Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
- Confidence in communicating with the public, including proactively starting conversations and handling objections.
- Strong organisational skills and ability to manage multiple workstreams independently.
- Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).
Preferred requirements
- Experience managing a membership scheme (acquisition + retention) with clear performance targets.
- Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
- Experience running or supporting face-to-face fundraising/membership recruitment at events.
- Experience managing external suppliers (design/print/digital) and working with paid social agencies.
- Understanding of GDPR-consistent supporter communications and supporter care best practice.
Success measures (first year)
In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time.
You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.
Working Hours
At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.
Location
Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.
Benefits
In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.
Perks
Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.
Application Timelines & Deadline
- Please submit your application by 23:59 on 15th Feb
- Review week: From 16th to 22nd Feb
- Invitation to Interview: by Friday 27th Feb
- Interviews: Friday 6th March
Our Second Home (OSH) is a youth movement for young people with refugee experience to build community, become leaders, and flourish in the place they now call home. Each year, thousands of displaced young people arrive in the UK facing isolation, disruption to education, and limited opportunities to belong. OSH exists to change that.
Our work begins with residential programmes, where young people form friendships, build confidence, and experience joy and belonging. From there, many go on to take part in our nationally certified Leadership Training Programme and our regular Youth Hubs in London and Bristol. With the right support, young people return as peer leaders themselves – shaping programmes, mentoring others, and helping to build a self-sustaining, youth-led movement.
We are now looking for a Communications & Content Producer to help bring this work to life. This role is about turning the energy, warmth and leadership that exists across OSH into compelling stories, images and short videos that deepen connection with supporters, recruit volunteers, and support fundraising and events.
The role (abridged - see attached job description)
The Communications & Content Producer is a freelance role, working 1.5 days per week, reporting to the CEO. You will be responsible for capturing and producing content from across OSH’s programmes – particularly youth hubs, leadership training days and residentials – and shaping it into consistent, values-aligned output across our digital channels.
This includes attending programmes to capture photos, short-form video and quotes; identifying moments that tell the story of OSH; and maintaining a simple, organised content library. You will lead delivery of a regular social media rhythm, with a particular focus on Instagram, including posts, reels and stories, as well as adapting content for other platforms where appropriate.
You will develop and run a small number of recurring content series, write clear and engaging captions in UK English, and design simple, on-brand graphics using tools such as Canva. The role also involves producing a monthly supporter email newsletter, keeping key website pages up to date, supporting fundraising pushes and events such as the Young Leaders’ Graduation Showcase, and helping amplify partners, funders and sector allies.
Alongside content creation, you will put in place light systems – a content calendar, simple co-creation processes for staff and volunteers, and basic analytics – to track what is working and refine output over time.
About You
You do not need a traditional communications background, but you should be excited by youth spaces, storytelling and social impact. You are proactive, organised and practical, with the confidence to work independently and make good use of limited hours.
You will have experience managing social media channels and creating content for an organisation, campaign or project. You are comfortable capturing and editing photos and short-form video on a smartphone, writing clearly and concisely in UK English, and adapting tone for different platforms including Instagram, email and LinkedIn. You care about quality, but you are not precious – you get content made.
Crucially, you are confident working in youth and community settings, committed to safeguarding and consent, and thoughtful about how young people are represented. You build trust easily, encourage others to contribute ideas and content, and understand the importance of protecting dignity as well as telling a strong story.
Experience working or volunteering in youth, refugee or grassroots community settings is highly valued. Alignment with OSH’s values – young people at the centre, acting with not for, leadership, and freedom and acceptance – is essential.
The client requests no contact from agencies or media sales.
Our Second Home is the UK’s youth movement of young people with refugee backgrounds. Since 2018, we have supported over 750 young people from 53 countries to build community, develop leadership skills, and flourish into adulthood in the place they now call home.
Our work begins with transformational residential experiences, where young people form friendships, grow in confidence, and experience belonging – often for the first time since arriving in the UK. From there, many go on to take part in our Leadership Training Programme and local Youth Hubs in London and Bristol, before returning as peer leaders themselves. This cycle of engagement, growth and leadership is at the heart of our theory of change.
We are now entering a pivotal phase of our development, delivering a new 2025–2028 strategy focused on sustainable growth, deeper impact, and long-term resilience. Fundraising is central to this ambition.
The role (Read the recruitment pack for more information)
We are recruiting a Fundraising Manager to act as the organisation’s operational lead for income generation. This is a part-time role (18–24 hours per week) with significant flexibility, ideal for someone who is organised, thoughtful, and motivated by building something meaningful.
The Fundraising Manager will manage and coordinate income across five strands: trusts and foundations, major donors, corporate foundations, individual and digital giving, and statutory funding. While the role has a strong trusts and foundations focus, it offers real scope to build skills and experience across a broad fundraising portfolio.
Working closely with the CEO, a highly experienced freelance Bid Writer, and the wider team, you will be responsible for developing funding pipelines, producing high-quality proposals and applications, stewarding funder relationships, and translating programme impact into compelling narratives. You will also play a key role in donor communications, reporting, CRM management, and supporting campaigns and events.
This is a hands-on role for someone who enjoys balancing writing, relationship-building, planning and delivery – and who values doing fundraising with integrity and care.
About you
We are looking for someone with experience in fundraising (particularly trusts and foundations) or strong transferable skills such as persuasive writing, project management, or stakeholder engagement. You will be comfortable managing multiple deadlines, maintaining an organised pipeline, and working independently while staying closely connected to a small team.
You will bring strong written and verbal communication skills, attention to detail, and the ability to build warm, professional relationships with funders and supporters. Experience using a CRM system is important, as is an understanding of – or willingness to learn about – the UK voluntary sector funding landscape.
Above all, we are looking for someone who aligns with our values: putting young people at the centre, acting with rather than for, creating opportunities for leadership, and building a culture of freedom, respect and acceptance. We warmly welcome applications from people with lived experience of the asylum system.
This is a role for someone who wants their fundraising work to be closely connected to real people, real programmes, and real change – and who is excited to help shape the next chapter of a growing, values-led organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have what it takes to be part of the Walking With The Wounded team? We have a fantastic opportunity for a Financial Controller with experience of running the day-to-day financial operations of a dynamic charity. We are an ambitious charity with ambitious goals that needs a Financial Controller to support the charity in achieving these goals. If your attitude matches this, you will find a perfect home within our Finance team.
This is a broad role that will include a wide range of responsibilities. The Financial Controller is responsible for managing the daily and weekly tasks of the Finance team, as well as periodic tasks that are less frequent. These tasks include (but are not restricted to) all aspects of bank and cash, raising of invoices, generating BACS payments, all Finance input into payroll, VAT returns, Gift Aid claims and response to ad hoc queries from our front-line staff. The Financial Controller managers one Finance Assistant and reports into the Head of Finance. The Head of Finance leads on budget setting, forecasting and monthly / quarterly / annual reporting, and the Financial Controller will support where needed. The Financial Controller will also be the lead contact with external auditors following year end.
The tasks outlined here and in the job description will not remain static and can be tailored to the experience of the successful applicant, therefore this role is ideal for someone who is looking for a challenge and to develop their skills in a supportive and dynamic environment.
For an informal discussion please contact Marc Brady, Head of Finance.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Salary: £43,000 - £50,000
Contract: 2-year Fixed Term Contract
Location: London office 3 days per week (Hybrid working available)
Closing date: 26th January
Benefits: 33 days annual leave, pension scheme up to 14%, hybrid working options
We have a great opportunity for a Philanthropy Manager working for a university based in central London. This university is particularly proud of their accessibility work, they have 5,000 students from households earning under £25,000 and provide scholarships, bursaries and cash support so this role will make a real impact for students. You will be managing a personal portfolio of up to 125 relationships with individuals, included in the portfolio are two million pound donors (a rare opportunity). This is a warm portfolio so will have a heavy relationship management focus.
To be successful as the Philanthropy Manager you will need:
- Substantial experience of relationship management, ideally in a major gifts context, or from the commercial sector as a relationship manager for high-value customers
- Proven track record of successfully soliciting funds in the range of five-figures and above
- Experience working with high-net-worth individuals or high-value organisations
- Strong interpersonal and communication skills, with the ability to engage senior stakeholders
If you would like to discuss this role with us please contact us and quote the reference 2819AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency; we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserves the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference.
Job Title: Head of People & Governance
Responsible To: Chief Executive
Location:Remote, but with flexibility to travel for in person meetings
Salary: £38,336 - £44,427 pro rata, per annum (dependent on experience) plus 8% pension contribution
Duration: Permanent established role
Hours: 0.8 FTE (29 hours 36 minutes per week), flexible
Job Purpose:
The Head of People & Governance will provide leadership to the CEO Office team and serve as a key advisor to the CEO and Senior Leadership Team (SLT). This role will be responsible for the three specialist areas which form the CEO Office: People Services, Governance and Executive Support.
This role is responsible for delivering the People Services function for the organisation, including the development and implementation of People Services strategies, plans, policies and processes. You will lead the People Services team in delivering high quality support and advisory services.
This post requires the individual to understand, anticipate and react to the organisation’s changing needs, to think critically, make decisions, and offer solutions to problems with expert professionalism, sensitivity, and confidentiality. To implement Butterfly Conservation’s (BC) objectives through leadership of the CEO Office team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
Specific Tasks:
- Delivering the People Services function
- Responsible for delivering a high-performing People Services function ensuring all interactions adhere to BC’s inclusion and organisational values. To lead, manage and be accountable for the function, including:
- Aligning workload with BC’s Strategy and annual business plans.
- Advising, coaching, and enabling the People Services team to deliver effectively and create an engaging, supportive, and empowering environment.
- Ensure monthly workforce reporting systems are in place and actions followed up where required.
- Lead on Employee Health and Wellbeing initiatives, promoting a culture of engagement and self-responsibility.
- Implement, monitor and evaluate performance management systems and processes.
- In conjunction with the CEO and SLT, procuring external specialist support and/or legal advice as needed to minimise risk to the organisation.
- Act as the escalation point for complex employee casework, including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy, ensuring that the SLT members’ roles remain objective and that safe formal processes can occur if required.
- Account management for providers of BC’s People Services Workforce Systems, ensuring Service Level Agreements are met and partnership opportunities are maximised including Occupational Health, EAP services, Hireful and BreatheHR.
- Oversee and manage ‘Charity Learn’ BC’s online learning management system, to include setting up annual statutory training for all staff and creating bookable in-house training sessions as required.
- In conjunction with the CEO and SLT, develop and implement a People Strategy to include areas of succession planning, talent management, change management, and staff engagement.
- Governance, Risk and Management Information & Reporting
Accountable for the smooth running of BC’s core governance activities and trustee meetings, including:
- Overseeing the risk and audit process for the CEO Office, bridging as needed between the Finance Directorate and the CEO Office Directorate.
- Ensuring all core legal requirements are met and that the trustees comply with their duties in accordance with the Articles of Association.
- Ensuring relevant statutory returns are submitted to Charity Commission and Companies House.
- Executive Support
Ensure the support function to the CEO and SLT is delivered efficiently and effectively, including direct line management of the Executive Assistant to the CEO and SLT PA’s.
- Management and Development of Team members
Responsible for managing a team of five direct reports and undertaking all People Manager duties, including:
- Setting objectives, workload planning, holding 121 meetings and regular reviews.
- Conducting Performance Development Reviews and giving timely direction and feedback.
- Building engagement within the team and creating an environment of trust and wellbeing.
- Coaching and developing team members to ensure professional and personal growth and career development and supporting any training needs.
- Role modelling people management in line with BC’s values and competency framework, setting a good example from the CEO Office.
- Strategy, Planning and Budgeting
Working with the CEO and SLT on the annual and long-term business cycles, including:
- Supporting with the creation of BC’s Strategy as required.
- Creating annual Directorate work plans to deliver actions and outcomes in line with BC’s strategic priorities ensuring teams within your responsibility have clarity and direction.
- Working with Finance to ensure that the function has adequate budget to match the work plans and supporting with budget refresh and reforecasting.
- Supporting the Directorate with workforce planning and resource management as required.
- Responsible for the CEO Office budget.
- Relationship building, partnering and culture development,
Operating as a strong ambassador for BC and the CEO by:
- Cultivating and nurturing excellent working relationships both internally with all colleagues and trustees, and externally with branches, volunteers, partners, suppliers, funders, and sector networks.
General:
- Promoting and exemplifying BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Aligning with the mission and strategic goals of BC; commitment to species conservation, the environment and nature recovery.
- Undertaking any other reasonable duties as required and commensurate with the grade of post.
- Undertaking all duties and responsibilities in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
- Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
- Actively participating in on-going professional development activities, committing to personal and professional growth and development.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date:Sunday, 15 February 2026 at 23:59.
REF-226 149
£68,000 per annum
Full time (35 hours per week)
Permanent
Hybrid working – a minimum of 2 (preferably 3) days per week in our office in Cheam, Surrey.
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.
We are looking for a strategic and creative Head of Fundraising to join our Senior Management Team as we embark on the next phase of our strategy to accelerate income growth. The ideal candidate will have experience at Head of Department level or above and extensive experience in leading and delivering successful fundraising campaigns, as well as strategy development and business planning more broadly.
This is a unique and exciting leadership role. If you’re a proactive and entrepreneurial fundraiser and experienced marketeer who thrives on turning opportunities into outcomes and who would like to work in partnership with some of the most talented people across the UK Civil Service, then we would like to hear from you!
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including Boundless, a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 15 February 2026.
Interviews will take place on 25 and 26 February 2026. Please let us know in your covering letter if any dates that week would be difficult for you or if you need any adjustments to enable you to perform to your best at interview.
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
REF-226 147
Kitchen Chef
We're looking for a kind, compassionate and resilient Chef to join our Homelessness Social Care Service in Westminster.
£12,603.50 per annum, working 17.5 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- To be responsible for the day-to-day supervision for all staff working in the kitchen/dining room
- To prepare and cook meals for residents according to agreed menus
- To ensure that meals are provided on time in accordance advertised meal times
- To ensure food kitchen hygiene meets a high standard at all times
- To ensure that all meals are appropriately presented and served
- To monitor all kitchen staff in safe methods of working with equipment and machinery
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- Holds a level 3 food safety certificate
Desirable:
- Previously worked in a kitchen environment
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About the role
As practice manager, you will have a key role in maintaining ACF’s understanding of current foundation practice and the contexts in which foundations are working. You will gather and share insights from your regular engagement with ACF members and other stakeholders, identifying examples of excellent practice by foundations as well as areas where they need additional guidance and support.
Working collaboratively with colleagues across the organisation, you will use these insights to:
-
Develop evidence-based positions on what constitutes excellent foundation practice (building on our existing Stronger Foundations framework)
-
Communicate ACF’s views on stronger foundation practice to a range of audiences
-
Develop accessible and engaging guidance and resources to help ACF members reflect on and develop their practice
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Contribute to the development of practice content for events and learning opportunities
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Respond to practice-related queries from individual members and other stakeholders
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Embed knowledge about foundation practice across the organisation.
About the Association of Charitable Foundations
The Association of Charitable Foundations (ACF) is the leading membership association for foundations and independent grant-makers in the UK.
We strengthen trusts and foundations so they can rise to the challenges of our time. Our vision is diverse, vibrant and effective foundations working together for social good.
Our 430 members include trusts and foundations of all sizes, working across a wide range of charitable causes. Collectively, they give more than £4.4bn annually and hold assets of around £75bn..
You can read our five-year strategy here.
Our values are: We care · We are open · We are evidence-based · We are ambitious
Our commitment
We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
We welcome all applicants and are keen to ensure our team reflects the diversity of the UK and the members we serve. We would like to encourage applications from disadvantaged socio-economic, disabled, LGBTQ+ and Black, Asian and Minority Ethnic backgrounds. If you require any adjustments during the recruitment process, please let us know — we’re happy to support you.
Benefits
ACF has developed a range of benefits to enable staff to perform and be supported in times where personal situations change. Annual leave is 25 days per year, plus all the bank holidays, as well as additional time off between Christmas and New Year. We will also make a pension contribution of 10% of base salary on your behalf without any expectation of colleagues matching the organisation contribution.
ACF supports flexible working arrangements, offers hybrid working and has a family friendly policies. We also support employee wellbeing by offering occupational sick pay and an Employee Assistance Programme to all staff.
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Support Worker to join our Mental Health Service in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Participate in the support planning and risk management, as facilitated by the lead Support Worker
* Carry out security duties to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our
We're looking for a kind, empathetic and resilient Specialist Support Worker to join our Mental Health Service in Tower Hamlets.
£29,681.60 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking a Support Worker with a focus on Community Connection to join our mental health pathway in Tower Hamlets. In this role, you will engage with Look Ahead customers, helping them harness their talents and skills to broaden horizons, build networks, and access vital community resources.
What you'll do:
* Champion co-production as a core principle, ensuring customer voices are central to service design and delivery.
* Work with customers to identify their aspirations and connect them to local resources, networks, and opportunities that help achieve those goals.
* Co-create a programme calendar of culturally relevant, social, and educational activities with customers.
* Maintain accurate and up-to-date information-sharing protocols and Service Level Agreements (SLAs).
* Organise and facilitate educational and developmental training opportunities for customers.
* Provide coordination and line management for Peer Support Workers.
* Arrange and invite in-reach sessions at drop-in groups to enhance engagement.
* Build and sustain strong relationships with community partners to expand opportunities for customers.
* Develop partnerships to meet emerging customer needs, such as access to assistive technology for physical health.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Exudes a warm friendly presence and open behaviour.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem.
* Is respectful, articulate and sensitive in style of communication.
* Is motivated towards excellence and improvement of personal performance with a can do attitude.
What you'll bring:
Essential:
* IT literate
* Experience of working within communities with a diverse range of stakeholders.
* Ability to research information from a range of sources.
Desirable:
* NVQ Level 2 or equivalent or experience within charity/social care sector.
* Experience and understanding of mental health and social care services.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help ensure essential goods reach people facing real hardship. Join a small charity with big impact and play a hands-on role at the heart of our operations.
At Goods For Good, we redistributed donated clothing, footwear, bedding and essential items from manufacturers, retailers and industry to charities supporting people in crisis across the UK and around the world. This role is about making that happen, day in, day out.
We’re looking for an Operations & Logistics Supervisor who is practical, organised and motivated by impact. Someone who is happy to roll up their sleeves, keep things moving, and take pride in making sure goods reach the right place, at the right time, in the right condition.
You’ll be part of a small, committed team, with real visibility across the organisation and exposure to all aspects of charity operations. From managing stock and overseeing warehouse activity, to working with volunteers and liaising with charity partners, this is a varied role where no two days are the same.
The role is based in Watford, with regular travel to our partner warehouses in Northampton and Biggleswade. You’ll oversee stock movement across all sites, support consolidation and dispatch, and help ensure our systems, records and processes are accurate and effective. Your work will directly support frontline charities responding to poverty, displacement and crisis.
This role would suit someone who enjoys responsibility, thrives in a practical environment, and wants to see the tangible results of their work. There is also genuine scope to grow the role over time, depending on your strengths and interests.
If you’re looking for a role where your organisational and logistics skills directly contribute to dignity, relief and positive environmental impact, we’d love to hear from you.
All applications should include a CV and a cover lettering highlighting how you meet the job role description. Candidates will be considered on a rolling basis so the earlier the better.
We redirect quality surplus essentials to people in crisis in the UK and globally, tackling waste and delivering dignity and hope.
The client requests no contact from agencies or media sales.
We’re looking for someone with energy and imagination who can demonstrate our impact and build strong relationships with funders – making the case for ambitious investigative journalism that holds power to account.
You’ll work closely with our Development Director and project leads, playing a central role in securing the resources that power our investigations. If you love variety, know how to tell a compelling story, and want to use your skills to back fearless impact-led journalism, we’d love to hear from you.
About the role
We are the UK’s largest independent non-profit investigative newsroom. Our reporting is published by media partners around the world and holds power to account across five areas: environment, health, big tech, dirty money and local power.
This role will manage 2–3 of our editorial teams, providing strategic fundraising support to help them deliver journalism that drives real-world change. While the exact portfolio will be confirmed with the successful candidate, the role will initially support 2-3 of our core teams and may also contribute to work on emerging issues such as mis- and disinformation and its impact on UK communities.
Our teams include:
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Bureau Local: Works with communities across the UK to uncover hidden stories and drive accountability. Recent work includes exposing the exploitation of migrant workers, running a community-led investigation shaped by the Trans+ community, and bringing vital transparency to the family courts through reporting and mentoring.
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Enablers: Investigates the lawyers, accountants and financial structures that enable corruption and allow illicit finance to flow through the UK. Their reporting has prompted major regulatory investigations and scrutiny.
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Big Tech: Scrutinises the power and influence of major technology companies, examining issues such as moderator working conditions, surveillance, algorithmic harms, digital rights and the impact of AI on society. Their reporting has informed safety measures, supported litigation, and strengthened public understanding of how tech shapes our lives.
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Environment: Investigates the environmental and human impacts of resource extraction, climate finance and the actions of powerful corporations. Their reporting has contributed to changes in corporate practices and prompted customers to take action - including leaving their banks.
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Global Health: Examines the systems that shape access to healthcare, the safety and quality of medicines, and the influence of corporate and political interests on global health outcomes. The team has briefed the WHO and medical practitioners, ensuring their findings inform policy and frontline practice.
Our fundraising
The Bureau is almost entirely funded through grants and donations – without our supporters, we couldn’t do what we do. Over recent years, we’ve grown to a team of 35 people with an annual income of £2.8m, backed by a committed network of trusts, foundations, and individuals.
This is an exciting time to join our fundraising team as we build on those strong relationships and explore new ways to diversify our income.
Responsibilities
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Work with project leads to develop their ideas into a strong case for support, translating complex issues into powerful, accessible narratives for funders.
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Manage relationships with existing funders, ensuring timely reporting, effective stewardship and continued support.
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Research and develop a pipeline of new prospects.
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Write compelling proposals and applications to secure new grants.
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Collaborate with our other Fundraising Manager, who leads on the remaining themes, and provide support in those areas when needed.
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Support the Bureau in identifying ways to diversify our income, such as helping to grow our major donor programme.
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Work closely with colleagues across the Bureau - from reporters and impact producers to operations and finance – and play an active part in maintaining a collaborative, supportive workplace culture.
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Pitch in on a range of fundraising tasks, big and small, to keep the Bureau in the best position to deliver its journalism.
Skills and experience
You don’t need to tick every box in this ad – we are committed to hiring people with potential. If you feel like you lack some specific experience but have the necessary drive and passion, please don’t be deterred from applying.
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Fundraising track record: 5+ years’ experience raising significant money for charities or non-profits, especially from foundations (HNW experience a bonus).
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Grants expertise: confidence managing the full cycle from initial due diligence and agreements through to reporting back about our work.
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Great communicator: able to translate complex issues into strong and compelling proposals; fluent in English.
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Researcher and analyst: skilled at identifying new funding opportunities.
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Organised: able to juggle multiple priorities and deadlines with strong attention to detail.
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Collaborative: comfortable working with colleagues at all levels in a newsroom environment.
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Creative and resourceful: able to think beyond simple metrics to make a powerful case for impact.
Experience securing funds for journalism, social justice, civil society, or human rights is desirable but not essential. People with experience raising funds for campaigning or rights-based work may be especially well-suited.
Benefits – what we offer
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25 days annual leave + Christmas closure days
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Option to work a nine-day fortnight - (by reduction in annual leave)
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Flexible and hybrid working
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Enhanced sick pay
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Enhanced maternity and paternity pay (after 12 months’ service)
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Employee Assistance Programme
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Learning and development opportunities
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Cycle to Work scheme
How to apply
Please send a CV and cover letter to our email located on our website by 19th January 2026. Interviews are scheduled for the week commencing 26 January.
If you need support with your application, such as reasonable adjustments, or have questions before applying, contact the email address located on our Fundraising Manager page. You must have the right to live and work in the UK.
Please also complete our anonymous equality monitoring form here, which helps us track who we are reaching.
Our values
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Just: We pursue what is right with integrity and fairness.
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Honest: We reveal the truth, even when uncomfortable.
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Courageous: We break new ground with ambition and tenacity.
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Inclusive: We embrace diversity, equity, and different perspectives.
Collaborative: We believe people are stronger when they work together.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
We are looking for a proactive and hands-on individual to join our growing team as a Community Assistant, playing a vital role in the day-to-day delivery of our community programme. This is a practical, people-focused role centered on creating safe, welcoming spaces where women can connect, learn, and grow. You will be at the heart of our events and workshops, handling the essential logistics that remove barriers and allow the women we support to engage fully.
An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
Job description and person specification
Women who've survived trafficking and exploitation deserve spaces where they feel safe, valued, and free to grow. As our new Community Assistant, you'll be at the heart of our expanding community programme and making that happen.
This is an exciting time to join Ella's. We're scaling up our workshops, events, and community activities, creating more opportunities for survivors to connect, learn, and move forward. And this practical, hands-on role will be central to that growth.
You'll be the one setting up workshops, coordinating the details that make events run smoothly, and creating the warm, welcoming atmosphere where survivors can thrive. From arranging transport to ensuring there are refreshments and fidget toys on hand, you'll handle the logistics that remove barriers and help women engage fully.
Every session you support, every practical problem you solve, it all adds up to something powerful: women reclaiming their futures. And you'll be building this work from the ground up
Key tasks
Casework provision
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Provide support for our weekly sessions and programs.
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Contribute to the initial planning and development of regular and seasonal community events.
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Assist with delivering all scheduled workshops, courses, and community events.
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Manage logistical aspects of sessions, including preparing materials, setting up and tidying event spaces, and ensuring all essential items are available (refreshments, first aid supplies, registration and feedback forms, and fidget toys).
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Address practical barriers for attendees, such as coordinating transport expenses are covered and childcare support is arranged (if applicable).
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Create a welcoming and engaging atmosphere during sessions.
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Support in the creation of resources, such as short videos and simple manuals, to support basic skill development for survivors.
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Support the collection of survivor feedback, with a focus on helping those with language barriers so that everyone's voice is heard.
Administrative support
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Help complete and maintain all session plans, risk assessments, and reflection notes for community sessions.
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Maintain accurate and up-to-date records of attendance and M&E data registry.
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Support content gathering for communications as needed.
Person specification
Essential
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Skilled in organising events and activities, ensuring they align with the needs and preferences of the survivor community.
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Strong organisational and administrative skills to manage paperwork, coordinate events, meet deadlines and maintain accurate records.
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Excellent interpersonal and communication skills to create a welcoming atmosphere and interact with diverse community members.
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Ability to maintain clear boundaries.
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Excellent IT skill suitable for the role, in particular Microsoft Word, Google Drive, Gmail
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Empathy and a sensitive approach to working with vulnerable individuals and survivors.
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Problem-solving ability to address practical issues for attendees, such as transport or childcare needs.
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Attention to detail for tasks like record-keeping, data entry, and form completion.
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Basic IT skills including proficiency in word processing (e.g., Microsoft Word, Google Docs) and email.
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The ability to work effectively as part of a team to support the overall goals of the community program.
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Experience in a practical, hands-on role supporting or facilitating events, workshops, or group activities.
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Experience in coordinating logistics for events and workshops in collaboration with facilities management.
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Direct experience working with vulnerable individuals or in a community support setting.
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Experience with logistical tasks, such as setting up event spaces and managing supplies.
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Understanding of trauma and mental health support needs.
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Safeguarding and professional boundaries.
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Principles of good health and safety.
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Safeguarding children and vulnerable adults.
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Possess a commitment to follow the policies and procedures and ethos of Ella’s and be a committed advocate of our work
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It is a requirement of this job role that she is female under the Equality Act 2010
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The post holder is expected to be familiar with and have regard to the values and principles of Ella’s. The postholder must be prepared to operate within the ethos of the organisation and ensure that people of all backgrounds and beliefs are respected.
Desirable
- A second language is highly desirable.
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Working with migrants, including refugees and asylum seekers.
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Experience supporting individuals with language barriers.
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Working in small charities.
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Familiarity with the challenges and barriers faced by survivors.
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Knowledge of local community resources or support networks.
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Experience of working with people from different backgrounds
Benefits
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You will be part of a small but dynamic organisation changing women’s lives, supporting and empowering them to build safe futures.
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You will have the opportunity to help give direction and vision to the work of Ella’s, and to work alongside a committed team.
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Access to a professional supervisor.
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28 days holiday, plus bank holidays.
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Regular social wellbeing initiatives.
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Health benefits programme for all staff.
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken.
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Due to the nature of the work, this post is for women only.
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The role is subject to a six-month probationary period.
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An ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role.
How to apply
To apply for this role, please submit the following:
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Up to date CV
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Covering letter
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Completed equal opportunities online monitoring form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents.
Please apply on CharityJob with your CV and covering letter before 9:00am on Thursday 12 February 2026.
We will review applications as we receive them and may offer interviews before the closing date. It is intended that interviews will be held in person or online in February/March. Candidates will be invited to interview by email, so please check your spam.
Please also note that appointment to this role will be subject to a enhanced DBS check.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Are you an experienced trusts fundraiser who can write compelling applications for a charity with big ambitions?
The Neuro Therapy Centre is a member led charity which provides practical support and therapies to help manage the symptoms of a wide range of long-term degenerative neurological conditions including MS, Parkinson’s, FND and ME. The Centre supports 700 people across North Wales, Cheshire and the Wirral.
The Centre has expanded its facilities over the last two years to be able to support more people who can benefit from its services and we have lots of exciting plans to grow our services and use our facilities. Come and join us to help us make a life-changing difference to people’s lives in the region.
You’ll be a confident writer with the ability to collate and portray the impact of our services and projects whilst still being able to meet the varied criteria of funding applications. You’ll have a keen eye for detail, and be on the pulse looking for opportunities to apply for funding, whilst building and maintaining funding relationships for the Centre.
Our friendly team is based in Saltney, near Chester where our services and support also operates from – so you’ll get to see first-hand how your role makes a difference to people’s lives first-hand. Many of our fundraising and marketing team work in a hybrid model and we are open to applications from people who wish to work in this way or fully remotely with occasional visits to the Centre on an in-frequent basis to learn about the charity and for funder visits.
Key areas of responsibility include:
- Research and identify potential funding sources for applications including charitable foundations, lottery bids, and statutory organisations.
- Liaise with the Centre management team to highlight funding opportunities and collect facts and information to form Cases for Support.
- Write fundraising bids to support projects and service delivery.
- Maintain communication with our network of funders
- Manage and maintain a funding pipeline of prospective funders, applications submitted, and feedback/monitoring requests.
What We Offer
- Supportive, friendly working environment
- Opportunities for training and professional development
- A meaningful role that positively impacts people’s lives
- Free on-site parking
- Flexible working
The client requests no contact from agencies or media sales.