Jobs in Lancashire

Air Ambulances UK 
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post 
The Campaigns & Partnerships Communications Lead will play a central role in the planning, development, and delivery of AAUK’s communications campaigns and partnership-facing content.

The role will strengthen AAUK’s national voice by delivering high-quality, consistent, and engaging campaign outputs across both national awareness activity and partnership-supported initiatives.

This is a communications and campaign delivery role, supporting partnership activity through creative content, campaign assets, and storytelling rather than income generation or fundraising delivery.

The key objectives are:

• Support the creation of high-quality communications assets for partnership activity.
• Lead the delivery of AAUK’s annual campaign programme, including national and sector-wide awareness campaigns.
• Develop and deliver micro-campaigns aligned to key awareness moments across the year.
• Ensure consistent storytelling, messaging, and brand tone across all campaign outputs.
• Work collaboratively across teams to deliver impactful, audience-focused communications.

Key Responsibilities

Campaign Planning & Delivery

• Lead on the planning and delivery of key national campaigns, including Air Ambulance Week.
• Develop and deliver micro-campaigns such as: Restart a Heart Day, World Pilot Day, Road Safety Week and other relevant awareness campaigns.
• Create integrated campaign plans, messaging, and content outputs.
• Coordinate campaign timelines and ensure cross-team alignment for delivery.

Partnership Communications & Campaign Support

• Develop communications materials to support AAUK partnership activity and collaborations.
• Produce campaign assets, storytelling content, and supporting materials for external stakeholders.
• Support the creation of presentations, briefings, and campaign packs for partner engagement.
• Work closely with internal teams to ensure consistency in messaging across partnership activity.
• Act as a key communications contact for campaign-related partnership delivery.

Content Development & Storytelling

• Translate operational, clinical, and sector information into accessible public-facing content.
• Support the creation of case studies, ambassador content, and campaign narratives.
• Contribute to editorial outputs including publications and campaign materials.

Campaign Delivery & Digital Collaboration

• Work closely with the Communications & Marketing team to ensure campaign content is effectively delivered across digital channels.
• Support the creation of social media, email, and website assets linked to campaign activity.
• Ensure campaign messaging is consistent across all external communications channels.
• Contribute to improving audience engagement through high-quality campaign content.

Monitoring & Evaluation

• Support campaign performance tracking and evaluation using engagement and reach data.
• Produce post-campaign reports and insights to support continuous improvement.
• Identify trends and opportunities to improve future campaign effectiveness.

General Responsibilities

• Represent AAUK professionally in internal and external meetings where required.
• Work collaboratively with communications, fundraising, and policy teams.
• Ensure all activity complies with GDPR, fundraising regulations, and brand guidelines.
• Support wider organisational priorities and strategic objectives.
• Contribute to continuous improvement of campaign processes and delivery.

Essential Skills & Experience

• Experience in a communications, marketing, or campaign delivery role.
• Proven ability to plan and deliver multi-channel campaigns.
• Strong written communication and storytelling skills.
• Experience working across teams and managing multiple priorities.
• Ability to translate complex or technical information into engaging public content.
• Strong organisational and project coordination skills.
• Understanding of digital communications and content production.

Desirable Skills & Experience

• Experience using design tools such as Canva (or similar platforms) to create campaign assets and social media content would be advantageous.
• Experience within a charity, public sector, or membership organisation.
• Experience supporting partnership or stakeholder communications.
• Familiarity with digital content tools and CMS platforms.
• Experience in campaign evaluation and reporting.
• Knowledge of the air ambulance sector or emergency services (desirable but not essential).

Key Attributes

• Creative and ideas-led approach to communications.
• Strong attention to detail.
• Ability to work under pressure and to deadlines.
• Collaborative and proactive working style.
• Commitment to AAUK’s values and mission.

Benefits

• 36 days annual leave (including Bank Holidays FTE)
• Employee Assistance Programme
• Access to Blue Light Card and Blue Light Events
• Pension contributions
• Training and development opportunities
• Life Assurance policy cover
• Development opportunities

Commitment to Diversity & Inclusion

AAUK is committed to diversity and equality of opportunity in all aspects of our work. We actively encourage applications from under-represented groups and are committed to building an inclusive workplace.

Application Process

Applications should be submitted via CV and covering letter. Your covering letter should clearly demonstrate how your experience meets the requirements of the role.

Deadline for applications: 5 June 2026.

Shortlisted candidates will be invited to interview w/c 15 June 2026.

This is a fixed-term role, reviewed during the contract period. Future decisions on medium- and longer-term resourcing will form part of our organisational strategy and financial planning.

Salary: £35,412 starting salary (salary range will increase to max £38,220 via the length of service) per annum.  Plus £4,324 Inner London Weighting if applicable.

Contract: Permanent basis

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: Any Refugee Action office (London, Manchester, Bradford). We will consider a UK-based hybrid working option.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

About the Role

We are seeking a motivated and skilled Trusts and Foundations Officer to join our fundraising team and drive income growth from trusts and foundations. This is an exciting opportunity for a confident communicator who is passionate about making a meaningful impact, particularly in supporting refugees and people seeking asylum.

You will play a key role in identifying and securing new funding opportunities, building strong relationships with funders, and developing compelling proposals that secure support for our work.

To succeed in the role, you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 
• Ability to develop new income generating opportunities through effective prospecting skills to build a robust prospect pipeline.
• Demonstrable experience in relationship development and account management of trusts and foundations, with the skills and ability to quickly build rapport with all levels of seniority through articulate and persuasive communication skills.
• Strong written communication skills with the ability to write compelling and inspirational funding bids to secure five/ six-figure gifts.
• Target driven with experience of securing new income and meeting KPIs.
• Excellent financial and budgetary skills with proven ability to develop budgets and understand funder finance reports.
• Ability to organise and plan own work, juggle competing demands, and establish clear timelines and priorities to meet deadlines.
• Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
• Commitment to positively contribute to Refugee Action’s work to become a truly anti racist organisation and remove barriers to power.
• Experience and understanding of cultural diversity and the ability to work with people from a range of different cultures.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on 31st May 2026

Interviews: 16th June 2026 (on Zoom)

About This Job

This job is to work with the cadet media and communications team in creating and delivering digital marketing strategy to increase awareness of the Combined Cadet Force (CCF) mainly through digital platforms including our website and social platforms with the target of increased traffic, awareness, and recruitment. It is an exciting new role with lots of opportunity for personal and professional growth in a hard-working team.

Essential Skills

· A recognised qualification or proven success in digital marketing

· Hands on marketing / communications experience

· Minimum of 1 year experience in marketing

· Knowledge of digital marketing and communications practices

· Content creation abilities

· Use of social media to achieve marketing and communications objectives

· Awareness of graphic design principles and familiarity with Illustrator, Photoshop, or other imaging / graphic design software

Please refer to the attached Job Description for further information.

Our charity

The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining CCFA you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 14th June 2026.

Interviews will be held in person during the week commencing Monday 29th June 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Philanthropy Officer

Do you have experience or knowledge of major donor fundraising (or transferable relationship-based fundraising/sales experience?

We’re looking for a motivated and confident fundraiser to join the High Value Engagement team, helping to grow our philanthropy programme and ensure everyone affected by stroke can access the support they need to rebuild their lives.

This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: CE407 Philanthropy Officer

Location: Home-based with regular travel to the London office. Occasional national travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £31,700 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31 May 2026

Interview Date: 1st stage interviews 4 June 2026, 2nd stage 9 June 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Philanthropy Manager, the Philanthropy Officer will manage and grow a portfolio of supporters, focusing on cultivating and stewarding lower-level major donors. You’ll build strong, authentic relationships through thoughtful stewardship, and compelling communications, while identifying new prospects and securing vital income. This is an exciting opportunity to shape a new role, contribute fresh ideas, and work collaboratively across the organisation.

Key responsibilities will include:

· Managing and developing a portfolio of supporters to meet agreed income targets

· Building and maintaining strong relationships with supporters through high-quality stewardship and engagement

· Identifying and researching new funding prospects to grow the donor pipeline

· Developing and delivering compelling written communications, including donor updates and funding proposals

About You

You will be/ have experience/have a proven record of:

· A passion for the cause and commitment to supporting people affected by stroke

· Experience or knowledge of major donor fundraising (or transferable relationship-based fundraising/sales experience)

· Building and managing effective relationships with a wide range of stakeholders

· Producing high-quality, engaging written content tailored to different audiences

· Researching prospects and identifying new funding opportunities

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Philanthropy, Philanthropy Fundraiser, Philanthropy Fundraising, Major Donor Fundraising, Major Donor Fundraiser, Fundraising, Fundraiser, Sales, Sales Executive, Sales Account Manager, Business Development Manager, Business Development.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Kentown Family Support Worker

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

To Cover East Lancashire

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

'We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week)' to deliver a high-quality family support service as part of our Kentown Team.

Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

·An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

·A warm, inclusive approach to achieving goals quickly and correctly.

·Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

·Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

·A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

·A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

We are looking for an organised individual to support the delivery and growth of the mass participation events programme by providing high-quality stewardship to supporters and effective administrative support to the team. The role will contribute to achieving participant and income targets by ensuring an excellent supporter experience. 

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time. The mass participation events team is a group of forward thinking individuals who are looking for an organised and efficient individual to join their team.

We are looking to recruit Self-Employed Mental Health Advocates to work in the following areas:

Warrington - WA2 8TR

Atherton - M46 9NT

Luton - LU4 0LU

This is a self-employed position and you will be paid a sessional rate. 

Our Service

NYAS provides mental health advocacy to individuals within mental health settings throughout the UK.

Our service provides independent advocacy to people within mental health hospitals and community-based settings. We support individuals to ensure their voice is heard regarding their care and treatment and that they are aware of their rights.

This also includes representing them during various meetings such as ward rounds and at multi-disciplinary team meetings.  This role requires you to produce written reports to ensure that the views of patients are fully represented.

We work with adults and children and young people:

Warrington - WA2 8TR - Adults

Atherton - M46 9NT - Adults

Luton - LU4 0LU – Young People

DO YOU HAVE:

Direct experience of working with children/young people or vulnerable adults in a social care or mental health setting.
Experience and understanding of child protection/vulnerable adult safeguarding procedures
Ability to maintain professionalism at all times
An understanding of the importance of listening to children/young people and vulnerable adults without bias or prejudice.
Ability to communicate in an effective way.
Ability to record concise case notes and produce good quality reports

You will need to evidence your skills using specific examples in your application meeting the criteria in the person specification.

Safeguarding and Training

You will be required to complete annual safeguarding and compliance training including, Personal Safety, Data Protection, Information Security, Safeguarding and Equality and Diversity.

You will be able to subscribe to an e-learning platform provided by NYAS. The platform will provide you with the opportunity to undertake a number of other professional courses that you can complete in your own time to maintain your own CPD.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

We reserve the right to close this vacancy early once we receive a high number of applications.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer, and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to share that we are a Disability Confident Employer, and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change lives.

1 post available

Location: Rochdale - linked to Manchester Hub

This can be a hybrid role based on service demands

Salary: Solicitor - Grade 5 - £38,724 or Grade 6 - £44,323 depending on experience or Paralegal Grade 3 - £32,585 per annum

Hours: Full time - 35 per week

Contract: Permanent 

Closing date: Sunday 31st May 2026 at 11.30 pm

Join Shelter as a Housing Solicitor or Paralegal, in our mission to drive systemic change and fight for Justice.

If you are a dedicated legal professional with a strong commitment to addressing the housing crisis, we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives - they shape a fairer housing system.

About the roles

Based with our partnering organisations, you will ensure you deliver high quality legal services through casework, the Housing Loss Prevention Advice Scheme and ensuring Legal Aid contract requirements and performance targets are met.

Solicitor

You will challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation. Working closely with our Greater Manchester team and the Managing Solicitor to strengthen housing rights awareness across the region, you will support Legal Advisers, ensuring high professional standards and compliance.

Paralegal

You will help our solicitors to maintain an active caseload, enabling our clients to enforce their housing rights. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation and making sure time recording and income targets are met. Please note this role is being advertised as a Paralegal but on appointment the job title will be Legal Adviser.

About You

For the Solicitor role, we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work. You will have experience or a demonstrable interest in legal practice in the private or not for profit sector with experience of working on a wide range of housing cases, knowledge of legal aid, housing, homelessness and welfare law. You have the ability to research, write reports, time record and meet financial targets, as well as meeting or be willing to develop to meet the Housing Supervisor Requirements (September 2023).

For the Paralegal role you will need a good understanding of litigation work, be able to carry out legal research and provide a good standard of professional service and client care. You will have excellent communication skills, both in writing/drafting and face-to-face along with proficiency using case management systems and time recording, as well as the ability to manage your time and workload. If you have housing law experience and knowledge of Legal Aid/ CCMS this would be an advantage. You enjoy collaborating as part of a team, respond quickly and positively to change and are not afraid to challenge the status quo and introduce new ideas when appropriate.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout our England hubs. We are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

We are enthusiastic, driven and champions for fighting housing injustice. Whilst generating an income, we also address the housing crisis.

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering, adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job title:Senior Team Administrator 

Reports to: Chief Executive

Line reports:  Work experience/interns (occasional) 

Location:Birmingham, London or Manchester (minimum 40% office-based, with regular travel to London) 

Salary:£32,000 to £35,000 out of London, £34,500 to £37,500 in London (pro-rata if part-time); salary scales under review

Hours: Full-time 37.5 per week (part-time 30 hours welcome, minimum four days, including Tuesdays) 

Contract:                         Permanent

Overall purpose 

Reporting to the Chief Executive, the Senior Team Administrator will take responsibility for managing the administrative requirements relating to the governance of the charity and of the senior staff team, and for ensuring Breaking Barriers operates efficiently as possible, ensuring that the organisation can be effective in delivering its mission.

You will have a strong knowledge of all aspects of charity administration, be able to manage a wide range of tasks, be able to work at a fast pace across all areas of Breaking Barriers’, and be able to drive new ways of working to minimise wasted time and resource, freeing up more staff time to best support our clients.

Key responsibilities 

This is a new post at Breaking Barriers. The initial key responsibilities are described below, and the role will develop according to the charity’s changing needs. 

 Governance and management

· Organise and attend quarterly board of trustee meetings, including room booking and note-taking

· Arrange other meetings with trustees, including regular subcommittee meetings

· Work with the Chair, CEO and other members of SLT to finalise and circulate papers for meetings with trustees

· Manage the annual plan of trustee meetings

· Work with the Chair and CEO to support trustee recruitment, training, induction, and record keeping

· Work with the CEO and Director of Finance to ensuring that all regulatory reporting is fulfilled, and appropriate updates carried out, including in relation to the Charity Commission

· Maintain the record of policies and procedures, and take responsibility for ensuring these are updated by the agreed senior team leads in a timely manner

Cross charity support 

· Be a central resource to advise on and make travel booking for all staff

· Be available to the HR manager to support significant administrative tasks, such as annual checks of staff data, and tasks relating to recruitment

· Be available to members of the leadership team to undertake administrative tasks as required, across a range of activities relating to fundraising, communications, services, programmes, finance and operations

· Lead on ensuring that data is stored on the charity’s systems in line with agreed policies and practice

· Take an active role in health and safety across the charity, including maintaining the health and safety and risk assessment register

· Monitor general email addresses, processing basic enquiries and forwarding enquiries to relevant teams

· Manage the London telephone number, answering calls and monitoring and responding to/forwarding voicemails

· Administer the alumni programme

· Support the Director of Finance and the HR Manager in on-boarding and off-boarding staff, including set up of devices

· Support the Deputy Chief Executive and fundraising colleagues in the management of donation platforms and similar processes

· Maintain relevant staff pages on Breaking Barriers’ website

· Support any work experience or intern scheme, ensuring colleagues are supported to learn throughout their placement

Senior team support 

· Manage the administration of key organisational meetings, including regular meetings of the senior leadership team, joint leadership team, and all staff

· Ensure agendas for meetings and notes taken are circulated in a timely fashion, and action points are followed up appropriately

· Arrange meetings and undertake diary management for the CEO and other members of SLT when required

General 

· Work across the charity to try to improve processes and automation, reducing unnecessary or repetitive work

· Undertake other tasks as required.

Person specification

Essential

Experience and knowledge

· A minimum of 1-years’ experience of working in a non-profit organisation

· Experience of providing effective administration support in an office or organisational setting

· Familiarity with UK charity governance, for example as a trustee, advisor, member of staff, or in an administrative capacity

· Experience of dealing with sensitive and confidential information and managing professional boundaries

· Experience of implementing new ways of working, including processes which reduce administrative needs

Skills, abilities and attitude

· Ability to encourage, support and persuade colleagues to implement new ways of working, including processes which reduce administrative needs

· Excellent organisational skills, with the ability to manage multiple tasks and competing priorities

· Excellent written communication skills, including proofreading and formatting documents

· Tech-literate, including familiarity with using AI appropriately

· Ability to prioritise and complete a range of complex tasks with minimal supervision

· Commitment to the mission of Breaking Barriers

· Commitment to equity, diversity and inclusion

Desirable

· Lived experience as a refugee or of forced migration

· Experience of working within an organisation supporting asylum seekers and refugees

· Experience of working in employability

How to apply 

To apply for this role, please provide:

- A CV of no more than 2-sides of A4

- A written response of a total of no more than 600 words illustrating how you meet the following three elements of the person specification:

· Experience of providing effective administration support in an office or organisational setting

· Familiarity with UK charity governance, for example as a trustee, advisor, member of staff, or in an administrative capacity

· Examples of implementing new ways of working, including processes which reduce administrative needs, and your ability to encourage, support and persuade colleagues to implement new ways of working

We expect to receive a large number of applicants for this role. As such, we are unable to consider candidates who do not follow the instructions above.

The recruitment process will involve both assessment and interviews.

Salary:  £49,282 starting salary (salary range will increase to max £52,413 via the length of service) per annum pro rata plus £4,324 Inner London Weighting if based in London per annum pro rata. 

Contract:  This post is offered on a part time 12 month fixed-term maternity cover basis.  The substantive post-holder is entitled to 12 months of maternity leave but may return at any point during this period with appropriate notice. Your employment will end on their return.

Hours: Part-time 21 hours per week (excluding lunch breaks) – flexible working requests will be considered.

Location: Any Refugee Action office: London, Manchester, Bradford.  We will consider UK-based hybrid working option.

About Refugee Action

Refugee Action exists to defend the right to safety that we all share. We’re fighting the hostility that has a devastating, daily impact on refugees and our communities. We do this with life changing support and system changing campaigns that bring us all closer to safety, dignity and hope. 

We do this work because we believe in taking action. But fighting for a fair asylum system for people seeking safety is no longer enough. Decades of degrading rhetoric and policies have created a hostile environment that has systematically dehumanised refugees. We’re building a future where people forced to flee the homes they loved have their rights upheld, receive a fair decision, essential support and help to thrive here, not just survive. Our vision is that every refugee seeking safety in the UK can thrive as part of a welcoming, anti-racist society.

It's an exciting time to be part of Refugee Action as we embark on a new Theory of Change as part of our seven-year strategy. We believe the best hope for real change will come from strong, connected movements that are skilled, united, and influential, with lived experience meaningfully at the centre. Our future role as a national charity will increasingly be to support, convene, and strengthen this movement while continuing to deliver services where they have the greatest strategic impact.

About the role

You will lead Refugee Action's Major Partnerships team, building and delivering a sustainable programme that raises significant income from major donors, trusts, corporates, statutory and foundation funders.

We're looking for a hands-on leader who can hit the ground running. The organisation has been through a period of change, and this role is central to leading the team through the transition by creating clarity, stability and shared purpose – restoring confidence, establishing clear ways of working, and embedding a culture of proactive new business development.

You will take ownership of rebuilding the team's foundations – setting direction, defining processes, and creating the conditions for high performance. Alongside this, you'll actively champion a new business mindset, working with the team to identify, cultivate and convert prospective donors and funders.

Finally, you'll ensure that Refugee Action's commitment to removing barriers to power, centring lived experience and anti-racist practice is embedded across all activity.

 About you

You are a self-starter and a builder – someone who takes pride in leaving teams stronger than you found them. You'll be energised rather than daunted by stepping into a team that needs direction and renewed momentum.

You will bring significant leadership experience across at least two areas of Major Donor, Corporate, Trust or Statutory fundraising, with a track record of securing and stewarding gifts of £100k+. You'll be equally confident driving new business as you are managing existing relationships – and you'll be comfortable influencing senior stakeholders internally and externally.

A proactive problem solver, you'll be skilled at bringing colleagues together, navigating complexity, and turning challenges into opportunities. You won't need the path to be clear to move forward — you'll help create it.

To succeed in the role, you will need to demonstrate:

• Leadership experience in at least two areas from Corporate, Major Donor, Trust or Statutory fundraising, delivering gifts with a value of £100k+.
• Experience of leading a team to achieve results and managing staff to ensure they are supported and challenged in their work.
• A strong track record in growing income streams, with success securing multi-year funding at the level of five or six figures+.
• Experience of managing and growing a prospect pipeline.
• Experience of working with multiple stakeholders in a complex, multi-cultural environment.
• Excellent networking skills with the ability to engage and inspire funders.
• Excellent presentation and verbal communication skills, with the ability to represent Refugee Action effectively externally, including making pitches to funders.
• Experience of developing compelling funding proposals, reports, and presentations for a variety of audiences and the ability to work with complex data and materials.
• Experience of applying effective problem-solving when the situation demands.
• Excellent financial and budgetary skills with proven ability to develop budgets, monitor management accounts and understand funder finance reports.
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on 31st May 2026

Interviews:  11 June 2026 (on Zoom)

Job Purpose

Reporting into the Chief Operating Officer, the post holder will be responsible for leading on quality assurance and compliance across the organisation, including managing and ensuring compliance with ISO 9001 standard and GDPR, allowing Ygam to achieve its strategic objectives effectively and efficiently. The role will also have responsibility for certification of programmes with CPD.

Key Tasks

• Lead and encourage a culture of continual improvement across the organisation.

• Plan, organise and complete internal audits to ensure compliance with ISO standard and identify business risks.

• Review and evaluate operational procedures to ensure continuous improvement and maintain ISO9001 certification.

• Manage the internal non-conformance process (DV8) identifying root cause, trends and corrective actions.

• Liaise with external auditors to facilitate the annual ISO audit.

• Take responsibility for Ygam’s GDPR compliance supported by the In-house Lawyer and Head of Information Systems.

• Manage policies, due diligence and consent processes, ensuring that these are adhered to across the organisation.

• Oversee Ygam’s Quality Management System (Help Hub) and ensure this is kept up to date across the organisation.

• Lead the submission for CPD certification of programmes as required.

• Prepare reports for the Senior Leadership Team and Finance, Audit and Risk Committee and attend meetings where required, including internal audit updates, results of quality audits, etc.

• Support the management of operational risk, including maintaining Ygam’s RAID Register and ensuring that this is kept up to date across the organisation.

• Line manage Ygam’s In-House Lawyer who works for the organisation 1 day per week, primarily on contracts and GDPR compliance.

· Any other ad-hoc tasks for QA and compliance, and back-office support as required

Person Specification

Essential criteria:

· Significant experience of quality management, compliance and process improvement, including ISO 9001 certification.

· Strong analytical and problem-solving skills to interpret and implement ISO standards.

· Experience of providing an internal audit service.

· Experience of producing reports suitable for SLT and board committee level consideration.

· Excellent knowledge of GDPR compliance, including consents processes.

· Excellent verbal and written communication skills, and the ability to work with and influence colleagues at all levels across the organisation.

· Strong IT skills (MS Word, Excel, PowerPoint).

· Experience of driving projects to achieve agreed outcomes.

· Strong administration, time management and prioritising skills.

· Attention to detail and high standards of accuracy.

· Demonstrable diplomacy and ability to work in confidence

· Self-starter with ability to work effectively both independently and as part of a team.

· Willingness to travel regionally and nationally occasionally as required.

· Right to live and work in the UK.

Desirable criteria:

· Experience of working in the not for profit/charitable sector.

· Experience of working in a remote or hybrid environment with a geographically dispersed workforce.

Main Role & Responsibilities

The Programme Resource and Content Assistant supports the development, maintenance and continuous improvement of Ygam’s programme resources and content.

The role has responsibility for the coordination and delivery of the Ygam Alumni newsletter, contributes to the design and updating of programme resources, and supports the implementation of changes arising from programme reviews, evaluation and feedback. Working closely with Programme, Insight and Content colleagues, the post holder helps ensure resources remain current, high‑quality and responsive to learning and impact findings.

Who Are We Looking For?

We are looking for a highly organised, detail‑focused and proactive individual with strong written communication skills and an interest in digital education and harm prevention.

You will be comfortable working collaboratively across teams, supporting content development and programme improvement, and managing regular outputs such as newsletters and resource updates. You will bring a positive, adaptable approach, with the ability to balance creativity with accuracy and consistency.

Role Requirements

Alumni communications and engagement

• Oversee the planning, production and distribution of the Ygam Alumni newsletter, coordinating content contributions from across teams.
• Ensure Alumni communications are clear, engaging, accurate and aligned with organisational priorities.
• Support continuous improvement of alumni engagement through feedback and insight.

Programme resource and content support

• Support the design and update of programme resources and content, including digital and downloadable materials.
• Make agreed updates and improvements to resources following programme reviews, evaluation findings and feedback from delivery teams.
• Ensure resources are version‑controlled, accessible and stored appropriately.

Programme review and continuous improvement

• Support the implementation of changes arising from programme reviews, working closely with Programme and Insight colleagues.
• Help track actions, updates and improvements to ensure changes are completed accurately and on time.
• Contribute to maintaining high standards of quality, consistency and alignment across programme content.

Collaboration and quality assurance

• Work collaboratively with Programme, Content and Insight teams to ensure resources are evidence‑informed and delivery‑ready.
• Support checks for accuracy, clarity, safeguarding and inclusivity across programme materials.
• Assist with administrative tasks related to content management and programme support as needed.

Person Specification

Essential

• Strong written communication skills, with experience producing or supporting newsletters, content or programme materials.
• High attention to detail and the ability to manage updates, versions and changes accurately.
• Strong organisational skills and ability to manage multiple tasks and deadlines.
• Experience working collaboratively within a team environment.
• Confidence using digital tools and systems to support content and resource management.

Desirable

• Experience supporting programme delivery, learning or education resources.
• Familiarity with digital learning or online resource development.
• Experience working with feedback, review or evaluation processes.
• Experience using CRM or content management systems.

Main Role & Responsibilities

The post holder is required to provide strategic leadership and oversight of all programme activity, ensuring all activity is delivered and evaluated effectively and in alignment with organisational goals.  

The successful candidate will lead and develop programme teams and oversee engagement, planning and delivery, and monitor risk and opportunities. They will develop strong relationships representing the organisation externally, and ensure programmes demonstrate clear impact and meet quality standards.

Role Requirements

Duties will include but not be limited to:

Strategic Leadership & Direction

• Lead all programme activity and ensure alignment with organisational goals
• Translate vision and strategic goals into actionable programme, content and priorities
• Identify opportunities for growth, innovation, and impact
• Contribute to wider organisational strategy and oversee the operationalisation of strategic goals
• Work closely with other heads of services to support strategic development

Programme Development & Design

• Oversee the development and evolution of programmes, content, and resources
• Ensure programmes are evidence-based, relevant, and high quality, aligning with quality standards, working closely with the insights team
• Lead needs assessments and stakeholder consultations to understand programme needs
• Embed inclusivity, accessibility, and best practice in all programme design

Programme Delivery & Operations

• Oversee the planning, implementation and delivery of all programmes
• Develop systems, processes, and timelines for consistent execution
• Manage programme budgets and resource allocation
• Identify and mitigate risks to delivery
• Identify opportunities for commercialisation of products and services

Performance, Monitoring & Impact Measurement

• Define KPIs and success metrics aligned to organisational outcomes
• Analyse data to assess programme effectiveness and impact
• Use insights to drive continuous improvement and strategic decisions
• Report on performance to senior leadership, funders, and stakeholders

Stakeholder & Partnership Management

· Build and maintain strong relationships with:

• • Partners and collaborators
  • Funders and commissioners
  • Community or beneficiary groups
• Represent the organisation externally at meetings, events, and networks
• Identify and develop strategic partnerships to enhance programme reach

Team Leadership & Management

• Lead, manage, and develop the delivery leadership team
• Participate in strategic development and oversee work within delivery and impact portfolio
• Work closely with other heads of services to provide support to the SLT
• Set clear objectives, expectations, and performance standards
• Provide coaching, mentoring, and professional development opportunities
• Foster a collaborative, inclusive, and high-performing team culture

Quality Assurance & Governance

• Ensure programmes meet quality standards and organisational policies
• Maintain compliance with relevant regulations and safeguarding requirements
• Oversee documentation, reporting, and accountability processes

Resource & Content Oversight

• Ensure the development of high-quality programme materials and resources
• Oversee content consistency, branding, and alignment with organisational values
• Ensure resources are accessible and effectively utilised

Financial Oversight

• Manage programme budgets and ensure cost-effective delivery
• Monitor expenditure and ensure alignment with funding requirements
• Support fundraising and contribute to funding proposals as required

Innovation & Continuous Improvement

• Work with Insight and Innovation team to stay informed of sector trends and best practices
• Encourage innovation in programme design and delivery
• Pilot and scale new approaches based on evidence and feedback

· Oversee development of all programmes and associated content and resources

Person Specification 

Essential

· Educated to degree level or have the equivalent experience

· A detailed understanding of education, Health and Social Care and family services and how to engage these sectors

· Confident leader with previous demonstrable experience in overseeing multiple programmes or portfolios with matrix management experience

· Proven track record of developing, delivering, and scaling programmes with measurable impact

· Experience working with a range of stakeholders, including partners, funders, and communities

· Experience managing budgets and resources effectively

· Experience of delivering regional and national programmes

· Strong understanding of programme design, delivery, and lifecycle management

· Understanding of partnership working and stakeholder engagement approaches

· Awareness of relevant policy, regulatory, and safeguarding requirements

· Strong strategic thinking skills with the ability to translate vision into actionable plans

· Excellent planning, organisational, and project management skills

· Ability to manage multiple priorities and complex programmes simultaneously

· Strong analytical skills with the ability to interpret data and drive continuous improvement

· Ability to define KPIs and measure programme success effectively

· Excellent interpersonal and communication skills, with the ability to influence and build relationships

· Proven ability to lead, motivate, and develop teams through coaching and performance management

· Strong commitment to quality, impact, and continuous improvement

· Collaborative and inclusive leadership style

· High level of integrity, accountability, and professionalism

· Adaptable and resilient in a dynamic and changing environment

· Passionate about the organisation’s mission and values

Desirable

· Experience of working in gambling harms prevention sector or another similar or related field

· Experience of operationalising strategic plans

· Experience in developing harm prevention programmes and or interventions

· Knowledge of sector trends, innovation, and best practice

· Leadership qualification

· An understanding of public health frameworks and approach to harm prevention

· An understanding of PSHE, PSE, Learning for Life and Work

Ready to define what “good” looks like and make it real across our services?

Hft has turned a corner. After navigating a period of significant financial and operational challenge, we have delivered a major turnaround, reducing a £17 million deficit, stabilising our workforce, and restoring confidence across every level of the organisation.

Now, with a new and focused Executive Team working closely with our Senior Leadership Teams, clear governance, and a collective understanding of the need to embed sustainable improvement across all areas of the organisation, we are moving from recovery to transformation.

The Opportunity

You will lead the development and delivery of an integrated, organisation-wide approach to quality, safety, safeguarding and great practice. Your focus will be on ensuring people are supported to live safe, meaningful and aspirational lives. This role brings together quality assurance, safeguarding, safety and practice into a clear and consistent approach across a complex, national organisation.

You will drive and oversee quality, safety and governance systems that support them. You will maintain clear oversight of performance, risk and compliance, and provide assurance, insight and challenge to the Executive Team and the Board. You will ensure regulatory compliance, safeguarding, and health and safety systems are robust, responsive, and consistently upheld, but, importantly, rooted in the understanding that all of this is to make sure that the people supported have great lives.

Working closely with operational leaders, you will identify underperformance and support improvement. You will use data, audits, incidents, and feedback to generate insights and drive continuous improvement. You will also help shape a shared understanding of what great practice looks like across services.

If you have senior leadership experience across quality, safety, safeguarding and practice within a learning disability charity or social care provider, we would love to hear from you. Please refer to the candidate brief attachment for full details of the role.

Please note: This role is a Home-based position (travel 3 times per month to Bristol/other locations)

What you will bring to succeed in this role

Essential

• Senior leadership experience across quality, safety, safeguarding and practice within a large learning disability charity or social care provider
• Accountable experience of leading operational health and safety within a multi-site, CQC regulated care environment
• Ability to lead and develop high-performing teams
• Experience of providing clear assurance and reporting on health and safety performance, risks and compliance to senior leadership and/or Board
• Communication and influencing skills, with the ability to work across organisational boundaries
• Experience embedding co-production and lived experience into organisational approaches
• Highly developed analytical skills and ability to use data to drive decisions
• Confident in leading change, improvement and cultural development

Selection Process

We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a presentation, and the opportunity to meet with key stakeholders to get to know the team and Hft.

As part of our recruitment process, we are proud to include the voices of people with learning disabilities. You will meet them throughout the process, and they will play a key role in the final stages of selection. Their perspective shapes how we lead, listen and make decisions at Hft.

We anticipate the following timelines:

• Closing date: 9 June 2026
• Pre-screening interviews: 12, 15 or 16 June 2026
• Final assessment: 30 June 2026

We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Our Commitment to Inclusion

We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team at Hft.