Senior Educationalist

Working closely with the Centre Lead, you will develop an aspirational programme of learning that is recognised in the sector and beyond, as being both innovative and relevant in meeting the current and future needs locally, nationally and internationally. You will support the development of a competent and confident hospice workforce by providing/facilitating effective learning, while ensuring the quality of all learning available via the Centre. Your expertise will go a long way in supporting organisational objectives associated with upskilling our workforce, through the provision of specialty training programmes covering dementia, heart failure and frailty.

To be successful you will need to be passionate about end of life/palliative care issues and be keen to see societal change, alongside the development of services and professionals involved in their delivery. It is just as important to us that you are competent with information technology, flexible, and able to adapt your teaching to meet the needs of the learners

You will believe in the value of learning as a means of transforming care and services, and ultimately the experience of those using them. You will be skilled with managing staff and supervising their practice, and have knowledge of quality assurance methods relating to the achievement of training outcomes and improvements in clinical practice. You will possess a good level of business acumen including an understanding of commercial opportunities, and be able to set relevant learning objectives and design effective training programmes for practitioners at all levels.

What you will get in return is a stimulating and rewarding role with an opportunity to influence and make a real difference in the community. In addition, you will benefit from access to excellent training and development opportunities as well as a range of staff benefits and plenty of free local street parking.

Please have a look at our website for further information on all aspects of St Christopher’s.

Closing Date:  Close of play on 22nd June 2020

Interview Dates: 29th June 2020 & 2nd July 2020

Please note, each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they consider they meet the specific points within the Person Specification. When completing your application, please use the supporting statement section to tell us how you meet each of the points in the Person Specification.

Centre Lead

Hours / Tenure: 36 hours per week (Full time) initially on a 2 Year Fixed Term Contract (potentially renewable)

As the Centre Lead, you will be responsible for shaping, leading and developing a broad team of staff and volunteers who deliver learning opportunities via our brand-new state of the art Centre for Awareness and Response to End of Life Care (CARE), due to open towards the end of this year. You will excel at creating and overseeing a broad programme of learning opportunities, while developing strategic partnerships within and beyond the hospice, that support the delivery and funding of the programmes.

We are not necessarily looking for candidates immersed in palliative care, however, to be successful you will need to be passionate about end of life care issues and be keen to see societal change, alongside the development of services and professionals involved in their delivery. It is just as important to us that you are a strong team player, someone who is innovative, creative, and up for a challenge.

You will believe in the value of learning as a means of transforming care and services and ultimately the experience of those using them. Your experience with establishing and developing a new exciting service or similar, will be key to this role, in addition to having extensive experience of working in an education/training provider context. You will be skilled at establishing an effective team and have knowledge of quality assurance methods relating to the achievement of training outcomes and improvements in clinical practice.

If this sounds like you, we would be excited to hear from you.

What you will get in return is a stimulating and rewarding role with an opportunity to influence and make a real difference in the community. In addition, you will benefit from access to excellent training and development opportunities as well as a range of staff benefits and plenty of free local street parking.

Please have a look at our website for further information on all aspects of St Christopher’s.

Closing Date:  Close of play on 22nd June 2020

Interview Dates: 29th June 2020 & 2nd July 2020 

Please note, each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they consider they meet the specific points within the Person Specification. When completing your application, please use the supporting statement section to tell us how you meet each of the points in the Person Specification.

Recruitment during Covid-19
During the COVID-19 restrictions, our interviews will be through video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

This is an exciting time to join as we are now recruiting for 4 brand new Case Managers to join our existing team. We are expanding the team to support our housing-led approach for people experiencing homelessness.

In the first months of the role, the focus will be on a short-term housing led approach for a caseload of 10-15 people experiencing homelessness including those in temporary and emergency accommodation, facilitating access to more stable accommodation as part of the exit from hotel provision. This is part of the London response to the coronavirus pandemic. The role will then move to focus on provision of the existing case management service which works across London to provide housing outcomes for our guests at Crisis at Christmas

About the role
As a Case Manager, you will provide flexible person-centred support to guests from initially the hotels and then the Christmas project both during the week and afterwards, helping them to access and maintain accommodation. You will establish open and trusting relationships with guests who are/have been living on the streets or in temporary accommodation, offering high quality information, advice and support. Through establishing internal and external partnerships you will support clients to access services and achieve their outcomes. You will be supported by an administrator to record and monitor the progress of clients, ensuring the data is accurate.

About you
To be successful in this role you will have experience of working with people with complex needs who are experiencing homelessness, knowledge of trauma informed approaches with the ability to reflect on your own practise. You will be a highly skilled communicator and a great team player with the ability to form good networks to help provide solutions for the people we support.

Benefits
As a member of the team you will have access to a wide range of employee benefits including: 

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found our website.

Closing date: Sunday 14th June 2020 (23:59)

Interviews will be held remotely via Zoom on the 25th and 26th June 2020

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Individual Giving Manager
The Passage
Salary - £34K - £38K Pro Rata
Part Time (3 - 4 day a week) for 6 months with the potential to go Permanent
Location: Home Based initially for at least the first 2 months, but you must be able to commute to London

Charity People are delighted to be partnering with The Passage to recruit an Individual Giving Manager. The Passage offers a wide range of services, all year round, to meet the needs of homeless and vulnerable people. Their aim is to help people to address the issues that have contributed to them becoming homeless, and to enable them to move on to live safe, happy and fulfilling lives. They achieve this by running a wide range of services, including the UK's largest voluntary sector resource centre for homeless and vulnerable people, helping up to 150 people each day, three residential projects providing accommodation, street outreach, and a number of homeless prevention projects.

Reporting to the Head of Income Generation and Communications, we are looking for an Individual Giving Manager with a strong background in managing direct marketing campaigns to design an Individual Giving Programme to cover both the acquisition and retention network.

Your role will involve the design, development and project management of the Individual Giving Programme, including briefing internal stakeholders and external agencies; implement, manage, monitor and evaluate campaigns with a strong focus on recruiting supporters that will maximise lifetime value.

You will manage both the acquisition and retention programme, developing exciting campaigns to generate new supporters and supporter journeys working across a variety of channels including direct mail, email, post, digital, telemarketing, thank you letters, legacy marketing and in memory giving. The role will also involve liaising with agencies, stakeholders and campaign analysis

We are looking for someone with substantial experience of working in direct marketing across a wide range of channels. You should have demonstrable record of success in developing and implementing integrated direct marketing campaigns along with a good understanding of digital fundraising / social media. With your ability to evaluate, critique and edit creative materials including concepts, copy and design, you will also be a self-starter, able to work independently as well as in a team.

This is a fantastic role for an Individual Giving/Direct Marketing specialist.

Charity People are handling all applications on a rolling basis. Interested applicants should send their CV to Ben Garner at Charity People on [email protected]

Contract Duration: 31/03/2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Who we are

For over 78 years we’ve provided advice to help people solve their problems. Last year we helped 2.7 million people in person - face to face, by phone and through web chat.

Last year there were 43 million visits by people looking for answers to their problems on our website, and this figure is growing. We’re dedicated to finding innovative ways of solving people’s problems through digital content and services. 

We make sure our advice is accessible and actionable. This means we need to be creative - thinking about how different formats and tools can best meet user needs.  
We’re also focusing our Digital Workplace project on improving our content for our 30,000 staff and volunteers across the organisation.

The role

We’re looking for Content Designers to work in our Customer Journey and Digital Workplace teams. 

Digital Workplace is helping  project to design solutions to improve 1-to-many content and peer-to-peer and knowledge share across the organisation.

The Customer Journey team are  leading the transformation of Citizens Advice digital content and services, this role would sit in the project team responsible for our immigration advice and Brexit related content response. 

We’re looking for Content Designers - with experience of using data to understand user needs and delivering content to meet them - to join a collaborative, cross disciplinary team.

You’ll work with user researchers, designers and developers to build content and digital products to help people across Citizens Advice work together better. You’ll be confident in choosing the best way to present information to users and be comfortable using data and feedback to design and iterate content.

You’ll thrive working within a fast-paced agile project team to deliver iterative solutions and be comfortable making strategic decisions to drive a product forward, and adept at communicating with stakeholders at all levels.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Victim Support is looking for a Children And Young Person's Domestic Abuse Advocate working in North and West London with flexibility in location.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The main purpose of the role is to deliver specialist and enhanced support to young people who have experienced Domestic Violence Abuse (DVA) in the home. You will be responsible for ensuring that high quality and early interventions are delivered to Children and Young People (CYP) affected by DVA.

The successful candidate must have the knowledge and experience of delivering a service for Children and Young People (CYP), and have successfully engaged youth within a service-driven organisation of comparable size, scope and complexity. It is also essential that you have an understanding of current issues faced by CYP experiencing domestic abuse. You will need to demonstrate the ability to develop creative solutions with CYPs' involvement, and demonstrate negotiating, advocacy and influencing skills. The ability to write high quality support plans is essential, and training will be provided.

Special working conditions, for this role will require a DBS check as you will be working independently with young people, some flexible working hours including occasional weekend and evening work as required in line with the needs of the young person.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

WHO WE ARE:

Trident Business Centre (TBC) is 46, 000 sq/ft providing affordable business spaces, as well as co-working space. We are a social enterprise with 100% of our profits funding the charitable work of Business Launchpad (BLP). We plan to rebrand the Centre to be named Tooting Works.

Tooting Community Projects (TCP) is 'powered by' TBC, as the vehicle to make sure TBC becomes a Community Asset. We are using the resources of the business centre (car park, kitchens and meeting rooms) to provide the local community with safe, sanitised and secure spaces to distribute food and essential items to vulnerable groups in Tooting, South West London during COVID19. In the long-term TCP will create other exciting initiatives, in direct response to local community need. This will include support for young people aged 16-30 who will be heavily impacted by the current crisis. 

TBC is owned by Business Launchpad (BLP) was established in 1988 in an area of high unemployment to give young people (YP) aged 16-30 the opportunity to start their own businesses, through an integrated business incubation programme. We focus on YP not in education, employment or training (NEETs), and enable them to start their own business or move into employment, education and training.

BLP aims to transform young lives through enterprise and supporting them gain enterprise and leadership skills. Young people are at the heart of what we do. We offer complete and personalised business guidance and support to in need young entrepreneurs from across London, aged 16 to 30 through workshops and 1:1 business coaching. We work in partnership with young people to enable them to start their own business or move into employment or/and education and training. We aim to develop approaches that empower, support and encourage young people to build confidence and follow their aspirations and fulfil their potential.

As a Marketing Lead you will be responsible for implementing the marketing strategy for TBC, by developing and delivering a focused marketing plan, as well as being responsible for all marketing activities to complete the successful launch and rebrand of Trident Business Centre. The primary aim is to increase occupancy and brand awareness as a community focused social enterprise.

Once the rebrand is delivered the role will be shared to lead on the delivery & further development of Business Launchpad’s marketing plan focusing on increasing engagement of young people and growth of BLP’s media channels.

SALARY: £28-30K per annum FIXED TERM ROLE: 1 year (likely to be extended)

HOURS: 37.5 hours per week, other flexible arrangement will be considered.

REPORTS TO:

Operations Director and Manager

ROLES & RESPONSIBILITIES 

• Plan and deliver the rebrand project of Trident Business Centre (TBC)
• Develop and implement a solid marketing plan for Tooting Works which includes Tooting Community Projects (TCP)
• Implement & expand the current marketing plan for Business Launchpad (BLP)
• Monitor and evaluate the effectiveness of marketing plans on a regular basis, ensuring they aligned with strategy and core values
• Create, edit and schedule engaging content across all social media platforms including Facebook, Twitter, Instagram and LinkedIn (images, videos, animations/gifs and infographics).
• Advertising office space, co-working, virtual tenancies and meeting rooms
• Responsible for the creation, up-keep and implementation of Tooting Works and BLP’s collateral; including but not limited to media packs, newsletters and case studies including signage.
• To develop and execute advertising and promotional campaigns for Tooting Works and, BLP.
• Create and capture stories of young people, tenants, local, local residents and wider community.
• Manage Tooting Works and BLP’s website – including upgrades and improvements
• Monitor, report and analyse results to improve performance, using tools such as Google analytics and others.
• Identify and implement PR opportunities to raise awareness of the work of Tooting Works and BLP.

GENERAL

• Provide in a prescribed format, monthly monitoring and statistics on marketing activity.
• Respond to marketing guidelines and requests from the team across our different sites.
• Help develop, implement and manage any campaigns or trade events as requested.
• Deliver all marketing activity on time and within budget.
• Tracking of e-commerce sites including space types, prices and competitor analysis to ensure correct pricing and branding, and brand research sharing findings with Operations team
• Stay on top of current trends, news and best practice in the marketing, advertising and media industry.

Any other tasks appropriate to raising Tooting Works and BLP’s profile and promoting the charity’s work.

KEY SKILLS NEEDED

• Professional with at least 2 years' experience in marketing role.
• Demonstrable experience in developing content and managing communications across various social media platforms including Facebook, Instagram, Twitter, LinkedIn, and Hootsuite.
• Excellent understanding of social media strategy and experience delivering social media strategy.
• Experience with Facebook AdWords, WordPress, SEO and keywords search.

• Experience producing marketing collateral
• Strong at statistical analysis, spreadsheets and reporting.
• Strong planning, organizational and problem-solving skills, with good time management and attention to detail.
• Experience delivering various marketing communications.
• Excellent communication skills - verbal and written.
• Solutions orientated and positive "can do" attitude.
• Thinks creatively and proactively.
• Ability to produce accurate work when under the pressure of tight deadlines.
• Ability to absorb knowledge and information quickly.
• Excellent team player and ability to work effectively across multiple teams.

BENEFITS

• Exciting opportunity to work on upcoming campaigns within the Third Sector
• 25 days of leave + extra wellbeing day
• Competitive salary & pension
• Flexible / home working
• A great entrepreneurial environment where you can make a real difference
• Access to business coaching to help your entrepreneurial goals

To apply for this position please email your CV and a covering letter to email below.

Applications close - 22nd June

Interviews – proposed 25th June and 30th June

Position start – as soon as possible

We are recruiting for a Trust Fundraising Officer to work for a small but ambitious homelessness charity.

In the role you will join a team small team that are responsible for generating income from charitable trusts and foundations to support the work of the charity. You will prospect, draft, manage and submit applications.

We are looking for a strong fundraiser who has a track record of raising 5-6 figures from trust and foundations.

This is an amazing opportunity to be a part of a fantastic team with ambitious plans. This is initially a 6 month FTC and you will be homebased for the time being.

To find out more about this exciting role please call Natalie on 0207 820 7326 or email a copy of your CV to [email protected]

Get in touch today to avoid disappointment, applications will be reviewed on a rolling basis and we are looking to fill the role ASAP! Please note only successful candidates will be contacted.

About us

Our 2,000 miles of canals and rivers play host to over 34,000 boats nationally. These boats are home, holiday and workplace to thousands of people and we’re proud to support this thriving community by safeguarding our waterways.   

Within our London & South East region we have an increasing number of boats registered on our waterways - they are busy, thriving places and we have a vacancy to come and join this diverse and busy team to support our customers and our operations.

As a Boat Licencing Ranger, you will be working closely with the Boat Licence Customer Support Supervisor and Boat Licence Customer Support Officers to collect boat sightings data, issue patrol notices and provide ad hoc customer service on the towpath. This role works outdoors 5 days per week in all weather conditions so you need to love the weather all year around.

The position currently covers the West and Central areas of London's Waterways, though cover may be required in other areas of the Region. 

About the role

Our boaters contribute to our annual income which helps us maintain the waterways for everyone with a boat. Boats and boaters are integral to our canals, a reminder that the original purpose of our waterways was for navigation.

This is a customer facing role, interacting all day every day with our waterway users and visitors, and we are keen to hear from people who can demonstrate an ability to communicate with individuals and groups successfully. 

This is not a uniformed, policing role. You must love working with the public and will demonstrate empathy and understanding. There will be some weekend working, especially during boating season.

On a day to day basis your role will require you to:

• Use of handheld computer (iPad) to input boat details.
• Collect boat details by walking, cycling or boating.
• Applying notices to boats for non-compliance, i.e. No Licence, Overstaying.
• Data inputting and analysis of boat data information.
• Face to face discussions with customers.
• Ensure that the safety requirements are adhered to i.e. Lone Working, Risk Assessment, Method Statements, Points of Work Assessment, Confined Spaces, Asbestos etc.
• When requested, assist in the removal of boats under the Trust's Statutory Powers.

Essential skills 

• Computer literate (essential) - you will be using mobile devices all day every day.
• A good standard of literacy and numeracy
• Excellent communication skills 
• Attention to detail and accuracy 
• Organised & structured - you will work for long periods alone across locations

It is also essential that you hold a current full driving licence (to drive a liveried vehicle) and are able to confidently ride a bike. This role involves covering a large area and you will be required to move across our waterway and between locations quickly to respond to any issue and fulfil your daily duties across the West and Central areas of London's Waterways.

Desired skills

• Helmsman/Deckhand qualification  may be required in areas where a patrol boat may be operated - training will be provided.

Applications and timing

If you believe that your skills and experience match our requirements and a 12 month fixed term role with a unique charity appeals to you, then we would love to hear from you.  Your application should clearly demonstrate the skills and experience listed above.

Due to current social distancing requirements we will adopt a number of virtual means to our interview and a guide timeline is listed below:

14 June - closes to applications

19-26 June - Skype interviews 

Please click the apply button to find out more.

What we offer

The advertised salary includes Inner London Allowance payment (ILA).   In addition to your annual salary you will have the opportunity to benefit from a competitive and generous contributory DC Pension Plan, and 25 days annual leave(increasing with years of service up to 28 days) in addition to public holidays.

At the Trust employees also have the opportunity to enjoy a variety of other benefits found here.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

We are the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays it's part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

Adopter Champion

Based: South East
Permanent, part time (4 hours per week)

FTE Salary in range £21,610 - £26,412 per annum (£11.23 - £13.73 per hour)

PACT’s Adopter Champions are our vital team of experts by experience, adopters who provide support and share real life experiences about the adoption journey.

You will be part of PACT’s post-adoption support team, and will offer support through advice, practical strategies, signposting, and reassuring emotional support to families at different stages of their adoption journey.  

This is an exciting, satisfying and varied role supporting a priority area for PACT and requires someone who is passionate about supporting PACT families with their children and who has been adopting for 4 or more years.

We would particularly welcome applications from:

• Single adopters,

• BME adopters,

• Adopters of teenagers

• Adopters who have experience of overcoming challenges within their adopter journey

You will be empathetic, well organised, energetic, and confident speaking to the general public as well as personally motivated to promote adoption and PACT’s services.

Interested?  If you feel excited about this role and would like to join an organisation that offers a supportive working culture, please apply by completing an application form.  Further information (including the job description and application form) is available on our website.

Closing date:  Friday 19th June 2020

Interview date: Week commencing Monday 29th June 2020

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life and supporting them to realise their hopes, dreams and aspirations?

Creative Support is a not-for-profit organisation which provides high-quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual, and promotes their independence and community engagement. 

We are seeking a warm, compassionate and proactive Extra Care Coordinator to provide person-centered care and support to our services users. You will assist the Extra Care Registered Manager in the operational management of the service.

You will be expected to collaborate with the Extra Care Registered Manager, Social Services and other stakeholders to ensure that the highest standards of care are provided. You will ensure that the care provided empowers clients and meets their needs. You will also work in conjunction with service users’ families and friends to promote a positive atmosphere within the service. The ability to work in an empathetic and holistic way in order to maintain orientation and independence is essential. You must be flexible, energetic and reliable. Creative Support employs a diverse team of staff in different parts of Bromley to deliver exceptional care.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access employment, education and social opportunities. We value the personal skills and interests you will bring to both the role and to the lives of the people we support. This may include expertise in an area such as sport and outdoor pursuits, creative arts, music and cooking, to name but a few.

Previous experience in services for older people, people with dementia and memory loss is essential. Your approach will be warm, person centered and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.

 Policy & Voice Development Officer

Kensington & Chelsea Social Council (KCSC) works to strengthen and promote local voluntary and community organisations and the communities they work with.

KCSC is seeking to provide support to voluntary and community organisations and social action groups who, in turn, are supporting residents, through a new policy role. 

The context in which these organisations and groups are operating is  a difficult social and economic environment with the impact of Covid 19 bringing new challenges with needs still emerging.  KCSC is at the core of supporting organisations within Kensington and Chelsea and working with local people to seek solutions to complex issues.  We recognise the value and importance of evidenced-based work in strengthening the voice of the sector and communities and in working collaboratively to seek solutions in partnership.  This role will  support KCSC and its stakeholders to apply learning to seek bold solutions.

We are seeking a person with experience of research and policy development and an understanding of the role of the voluntary and community sector and social action groups within civil society.  Experience should also include data/desk research, analysis and report writing. 

You will need to be conversant in the social justice issues that communities face as well as having an understanding of the challenges facing voluntary and community organisations.  At the same time, you will utilise your skills to deliver evidenced-based work that can lead us towards seeking solutions.

The role also requires excellent communication skills and the ability to work with a wide range of people - including colleagues from diverse local voluntary and community organisations and the statutory sector.  You will have the ability to identify new opportunities through your work and develop and implement project plans and work plans.

Aim of the post

To lead on the policy and voice work of KCSC, with particular focus on understanding the needs of voluntary and community sector (VCS) organisations  and the communities they work with, both to amplify their voice and influence policy change - all with the aim of improving outcomes for the sector and local residents. 

Main Tasks

Research

• Carry out research on the local VCS to capture needs and trends using different research methods.
• Carry out research on identified local social justice issues require policy change and will stimulate social action.
• Lead on identifying relevant campaigning and lobbying issues.
• Keep abreast of relevant local/regional/national issues through carrying out desk research and/or reading and collating information.

Policy Development

• Lead on and liaise with voluntary sector partners and social action groups to identify key policy issues for research, co-ordinating and servicing meetings as necessary. 
• Coordinate and develop responses to external consultations using stakeholder engagement activities to feed in views.
• Work with KCSC and VCS colleagues to design and develop policy-driven strategies.
• Work with KCSC colleagues across all areas to ensure that links are made between policy development, services and programmes and that policy informs KCSC’s overall strategic direction.
• Create policy position statements, strategies, briefing papers and consultation responses on a range of relevant key policy areas.
• Ensure local Voluntary and Community Organisations (VCO’s) and wider stakeholders are informed and engage in key policy areas in terms of input, development and implementation.
• Organise policy/research findings events such as seminars and conferences.

Communication and Voice

• Develop a range of mechanisms for communicating the research and policy work of KCSC including updating relevant KCSC webpages and ebulletins and making best use of social media.
• Communicate policy position statements, briefing papers and consultation responses on a range of relevant key issues.
•  Support KCSC colleagues, local VCOs and  local community stakeholders to develop and deliver key messaging to decision makers which is informed by evidenced based research.

Partnerships and Networks

• Work strategically with identified partners forming close collaborations in order to maximise work and impact. 
• Ensure that the project reflects the needs of diverse groups and communities through working collaboratively with as wide a range of local stakeholders as possible. 
• Participate in relevant partnership and collaborative policy and voice activities with a range of local, pan-London and national agencies as applicable.
• Attend networking events, meetings and conferences to increase knowledge and strengthen the influence of KCSC.

Project Management

• Liaise with the line manager to oversee the efficient allocation and effective use of funds, working within an agreed budget.
• Complete regular and robust monitoring and evaluation of research projects and their impact

General

• Undertake general work as part of KCSC’s team, providing general information regarding KCSC’s  services; and to participate in team meetings and activities as required.
• Take part in  regular supervision meetings with the line manager and attend training courses as required.
• At all times to work within KCSC’s  policies including Equality and Diversity,  Health & Safety at Work and Confidentiality, and  observe the requirements of the Data Protection Act and Health & Safety legislation as required.
• To work outside of normal office hours on occasional evening or weekends as required.
• Any other duties as requested by the line  manager that are commensurate to the post.

Terms: £19,200 per annum, 21 hours per week.  12-month fixed term contract.

Closing date: Monday 22nd June 2020, 9am.

Interview dates (via online platforms): Monday 1st July 2020  

For an application pack and to find out more about KCSC please visit KCSC’s website 

Digital Content Manager – Maternity Cover Contract
London, SW1V

If you have a strong background in writing copy for the web, this is an amazing opportunity to support the success of a charity that’s been helping animals in need since 1897. 

About Us

Blue Cross is one of the UK’s leading rehoming organisations for animals. We support sick, injured and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes.

Our charity is moving to a more user-focused way of thinking about content. We are currently looking for a Digital Content Manager to join us on a 12 month maternity cover contract.

The Benefits

- Salary of £31,046 - £36,100 plus London Weighting Allowance of £3,954 per annum
- Pension scheme 
- Employee Assistance Programme 
- Company sick pay
- Life assurance
- Shopping discounts

It’s an exciting period of change here at Blue Cross. This year, we expect to see over four million users visit our website to read our pet advice content and access our other services. 

You’ll have the opportunity to shape our content at this key time and act as a champion of our brand, our style and our tone of voice, ensuring that we’re accessible, friendly and trusted.

So, if you’re looking for the chance to make a positive impact on a renowned charity’s online voice, we’d love to hear from you.

The Role

As the Digital Content Manager, you will ensure that our digital content responds to the needs of pet owners, is well planned and managed and continues to ensure that pets everywhere can live their best lives.

Managing a busy team of two, you will: 

- Help to plan and embed a content design approach that focuses on the needs of pet owners and lovers
- Design, commission, edit and publish content across channels in a range of formats 
- Develop new ideas, stories and other content to help increase engagement and deepen our relationship with our audience
- Support the development of integrated digital communication campaigns

About You 

To join us as a Digital Content Manager, you’ll need: 

- Extensive experience of writing for the web, with the proven ability to create content that is accessible and useable 
- Line management experience 
- Knowledge and experience of user research and testing techniques to develop an understanding of user needs, test hypotheses and translate learnings into solutions
- A deep understanding of content design 
- An understanding of SEO and digital marketing 
- Excellent written and verbal communication skills

Some knowledge of content management systems would be beneficial, as would a familiarity and interest in pet care and pet welfare issues. 

Other organisations may call this role Content Manager, Online Content Manager, Marketing Manager, Digital Marketing Manager, Copywriting Team Leader, or Senior Copywriter. 

Grade: 3.2
Closing date: 26th June 2020
Interview dates: week commencing the 29th June 2020

We reserve the right to close this vacancy early should we receive an overwhelming response. For more information on this role, please select the apply button to read the full job description.

Webrecruit and Blue Cross are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Digital Content Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Contract until 31st May 2021

These posts are restricted to female applicants only.

Exempt under Schedule 9. Part 1 of the Equality Act 2010

1. Aims of the Position:

To address the immediate safety needs of BME women at risk of harm to secure their safety and the safety of their children through a combination of advice, information, signposting and referrals onto appropriate services which will put clients on the path to long term safety.

2. Job Summary 

To provide a range of support services to women and girls across London, with the aim of maintaining their independence by assessing a woman’s needs and enabling them, to have access to other locally available services as appropriate both initially and in the longer term

3. Main Duties

• To provide women with emergency housing and subsidies who are fleeing domestic abuse and who have No Recourse to Public Funds

• To offer advocacy, information, advice, casework and support to women and girls effected by domestic abuse  
• To implement all AWRC policies pertaining to service delivery
• To take and assess referrals in accordance with projects & AWRC Policies & Procedures
• To work with clients within the framework of AWRC risk assessment, key work & support planning systems
• To ensure that all relevant policies and procedures are explained to new service users
• To maintain client and other records in accordance with Project’s systems, policies & procedures

4. Key Work

Where appropriate comprehensive and holistic needs/ risk assessment and safety planning that enables women to recognise their situation and develop and/or build strategies to enhance their safety and that of their children without reducing opportunities or impairing quality of life will be undertaken. This includes using the Common Assessment Framework (CAF), CAADA RIC and providing support and referral to appropriate services.

• Casework will be provided to women presenting with VAWG issues as appropriate.  At the initial referral contact, an initial assessment of risk and safety planning will be carried out with each client. High risk cases will be referred to the MARAC (multi agency risk assessment conference). All immediate safety issues will be dealt with at this point
• To work with clients to assess the level of risk and discuss the range of suitable options. Develop safety plans ensuring that the survivor’s perspective and safety is at the centre of any multi agency proceedings
• To work closely with partner agencies to manage risk appropriately, deliver co-ordinated and comprehensive support packages and to make appropriate referrals to other services as required including the MARAC, Police, CSPU, Adult and Children’s Services, mental health, drug and alcohol services, counselling and therapeutic services etc
• To undertake CAADA DASH RIC and safety planning that enables victims to enhance their safety and that of their children without reducing opportunities or impairing quality of life
• To represent clients at different Multi Agency Risk Assessment Conference (MARAC) as required.
• Advise/signpost to assist in maintaining the safety and security of the home including referral to Sanctuary for  the installation of additional security measures
• Advise/signpost women to maximise their income and to avoid and address rent arrears and other debt through welfare benefits advice and referral to specialist agencies as required
• Provide advice and signpost around housing, legal and financial options and assist women to access a range of services that will enhance their safety and that of their children

• Provide advice and signpost women to identify and address any health needs and/or social care needs through health promotion, access to health and adult and children’s social care services
• Provide advice on safety including the criminal justice system, civil justice system, Prohibited Steps & Residence Orders, Child Contact, the role of CAF, CAFCASS including court reports, the role of Islington Children’s Social Care, information on Children’s Centres, home shelter, housing transfers, homelessness, immigration, sexual health and immigration issue
• Promote access to and participation in recreational activities, education, training and employment (as appropriate) and assist women to gain skills in English as a second language and make referrals accordingly
• To keep detailed case notes of all work undertaken with users
• To provide appropriate emotional support for users
• Facilitate groups and service user consultations
• To facilitate service users to access a range of specialist agencies
• Support with duties delegated by the director

Brokering access to other services and partnership working

• Prioritise effective partnership working arrangements in order to co-ordinate the work of local services and provide a robust package of support.
• To attend case conferences and Team around the Family and Child meetings, where necessary.
• To ensure adequate communication and information sharing protocols are in place including with the police, housing, health, adult and children’s social care services so that prevention and early intervention can stop a serious problem from developing.
• To ensure that service users have access to required primary healthcare services and health promotion information when addressing disclosure of sexual assaults as appropriate
• To broker access (surgeries) to statutory and voluntary services. This includes mainstream and specialist counselling and therapeutic services, legal services, educational services, training and employment opportunities, organisations meeting specific cultural needs etc
• Support women who have no recourse to public funds
   

Quality and Performance Management

• To ensure the framework of quality standards
• To develop and maintain performance information, and set-up systems to record and monitor performances in accordance to funders requirements
• Maintaining appropriate records and statistics of AWRC service users and implementing and monitoring systems to ensure that AWRC projects are meeting the requirements of its funders

General

• To undertake own administration. e.g. typing, filing
• To ensure office is covered and telephones answered
• To record and distribute mail
• To participate in external meetings, forums, etc. as appropriate
• To collect and record information for monitoring purposes
• To attend staff meetings, staff training and supervision / appraisals as required
• To facilitate user meetings and activities for users as appropriate
• To liaise with external agencies (e.g. DSS, social services, police, housing) in accordance with   AWRC confidentiality policy
• To abide by and implement all AWRC policies, including the Equal Opportunities Policy
• To carry out other duties appropriate to the post as requested by your Line Manager or the Director of AWRC

PERSON SPECIFICATION

1. Relevant experience:

• Extensive experience of work within community-based services providing support services To BME women and girls including gender violence services, housing and welfare benefits
• Experience of working with other voluntary or statutory Voluntary Agency providers of Support Services

• Experience of managing complex and lengthy projects

• Experience of monitoring and managing quality and performance

2.  Education and training:

In the absence of formal qualification, candidates must be able to demonstrate significant relevant experience with support providers and gender violence

3. General and special knowledge:

1. An awareness of national policies that relate to gender violence, housing and support services
2.  A knowledge and commitments to equal opportunities and an awareness of their impact on service delivery
3. Knowledge of relevant legislation relating to gender violence, housing and welfare benefits

4. Skills and abilities

1. Ability to communicate clearly verbally and in writing including producing reports
2.  Ability to review and evaluate services and service performance including performance against service target
3.  Ability to liaise and negotiate with other agencies, funders, staff and service users
4.  Ability to set up working relationships/projects with other organisations
5.  Ability to make presentations and communicate with groups
6. Ability to work on own initiative prioritising workloads and meeting targets /deadlines
7. Ability to work with IT systems

5. Any additional factors

5.1 Willingness to continue further training and personal development