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Top job
Sovereign Network Group, Wembley (On-site)
£35,000 - £40,000 per year
Looking for an opportunity to join a friendly team and use your skills as a Housing Officer?
Posted today
Top job
Family Action, Hackney (Hybrid)
£32,750 - £35,564 FTE per annum, inclusive of Inner London Weighting (£19,650 - £21,338.40 pro rata per annum)
A Peer Mentoring Coordinator to develop and manage our LGBTQ+ Peer Mentoring Programme, training and supporting Project Indigo members
Posted today
Top job
Embrace the Middle East, High Wycombe (Hybrid)
£29,175 FTE | £16,298.30 actual salary for 20 hours over 3 days per week
This maternity cover role offers an exciting opportunity to join our friendly Shared Services team and support the charity’s vital mission.
Posted today
Closing in 7 days
Off the Record Croydon, Greater London (On-site)
£31,838 per year (pro rata)
Posted today
Teenage Cancer Trust, London (Hybrid)
£30,290 per annum (home based) - £33,320 per annum (hybrid)
Posted today
Teenage Cancer Trust, London (Hybrid)
£24,726 per annum (home based) and £27,199 per annum (hybrid)
Posted today
Impetus, London (Hybrid)
£42,629 per year
If you are motivated by purpose & want to be part of a team that is ambitious join Impetus as our Philanthropy Manager.
Posted today
Single Homeless Project, London (Hybrid)
Starting at £33,133.12 and rising incrementally to £35,871.35 per annum
At the heart of identifying new corporate partners, starting meaningful conversations and shaping partnerships that genuinely add value
Posted today
Look Ahead Care Support and Housing, Waltham Forest (On-site)
Up to £28808 per annum + Benefits include 25 days Annual Leave etc.
Posted today
Page 2 of 76
Wembley, Greater London (On-site)
£35,000 - £40,000 per year
Full-time
Permanent
Job description

We are looking for a new colleague to be a part of the Housing team in London making sure our customers receive a professional and high quality service.

In this busy role you'll use your knowledge and skills to resolve a range of housing management challenges including anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.

You'll manage your own caseload and build effective working relationships with external agencies.

As a Housing Officer at SNG you'll make a big difference to people's lives within an experienced, supportive and supported team.

 

What you'll need:

  • The ability to proactively manage a complex caseload 
  • Strong communication skills with previous experience of working with customers in a demanding environment.
  • Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
  • Previous experience, or a knowledge of delivering housing management services
  • Experience of using computer systems, for example Microsoft Office
  • The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies

What you need to know:

You will be joining our team in London based in the Wembley office.

You'll be working with our customers in Brent.

The role is permanent, and you'll be working full time (37 hours a week).

The starting salary is £35,000 - £40,000 depending on your experience.

A basic DBS check will be completed if you are successful.

As a part of the SNG team some of your benefits will include:

  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • Chance to buy or sell holiday as part of our flexible benefits package
  • 3 additional Wellbeing days and 2 paid volunteering days
  • Generous matched pension scheme up to 12% and Life cover at 4x salary 
  • Enhanced maternity/adoption pay 
  • Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
  • Options for private medical insurance, dental insurance and critical illness cover
  • Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services

If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.

Application resources
Posted by
Sovereign Network Group View profile Organisation type Non Charity Employer Company size More than 1000
Posted on: 16 January 2026
Closing date: 01 February 2026 at 12:37
Job ref: 7751
Tags: Advice / Information, Customer Service, Housing, Customer support

The client requests no contact from agencies or media sales.