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You will manage a portfolio of strategy projects from start-up to handover into business as usual. Your first focus will be our new community services, which are launching across several locations. You will make sure each project has what it needs to succeed: a clear plan, a well-kept RAID log, the right people in the room, and honest reporting.

Working closely and supporting the PMO Lead, you will help embed our project guidelines, gated approvals and risk management framework. Your aim is to keep governance proportionate, so that it helps teams deliver rather than slowing them down.

Project delivery

•Manage several strategy projects and workstreams at once, keeping plans, milestones and dependencies up to date.

•Produce and maintain project documentation in line with our project guidelines, including project initiation documents, plans and evaluation measures. Subject experts review the documents rather than having to write them.

•Coordinate the support projects need from other teams, such as communications and marketing, HR, IT, finance and estates, so that dependencies are agreed early and tracked.

•Pick up cross-cutting pieces of work as priorities develop, for example closing policy gaps by writing or commissioning policies.

Governance, risk and assurance

•Set up and maintain RAID logs (risks, assumptions, issues and dependencies) for your projects, keeping owners engaged and escalating through the risk management framework.

•Organise project and programme boards: prepare agendas and papers, and track actions and decisions.

•Prepare projects for gate reviews, from strategic fit assessment through to acceptance into business as usual.

•Make sure each project defines its output and outcome measures at the start, working with data and evaluation colleagues.

•Contribute updates to the monthly strategy checkpoint report.

People and relationships

•Build strong working relationships at every level, from frontline teams to directors, the executive team and trustees.

•Bring people with you. Help colleagues who are new to project working understand what is needed and why, using simple tools and plain language.

•Run effective meetings and workshops, and challenge with tact when deadlines or commitments are at risk.

Supporting the PMO

•Support the PMO Lead in rolling out and reviewing our frameworks, templates and regular review cycles.

•Give an honest view of delivery capacity, flagging early when the workload is more than the team can absorb.

Key Relationships

PMO Lead; senior responsible owners (SROs) and directors; the Assistant Director of Community Services and service leads; home managers; communications and marketing; clinical governance; finance; HR; data and evaluation colleagues; external partners where relevant.

Person specification: 

Essential experience

•Managing several projects at the same time from start to finish, ideally within a change or transformation programme

•Running project governance: plans, RAID logs, boards, stage gates and reporting

•Working with stakeholders from frontline staff to senior leaders

•Comfortable with both waterfall and agile project management methodologies

Desireable experience

•Setting up new services or operations

•Health, social care, charity or public sector experience

Qualifications

•A recognised project management qualification, such as PRINCE2 Practitioner or APM PMQ, or equivalent

•(Desirable) -Agile, MSP or change management qualification

Skills

•Excellent planning and organisation, with strong attention to detail

•Clear, concise writing for papers, reports and plans

•Confident facilitating meetings and workshops

•Excellent working knowledge of Microsoft 365, especially Excel, Teams and PowerPoint

•Sound judgement about how much governance a piece of work needs

•(Desireable) - Experience with project tools such as Planner, Monday and the like.

Personal qualities

•Smart, curious and versatile: comfortable moving between projects and levels of detail

•Confident but kind, with the ability to bring people on board and build trust

•Calm under pressure, and honest and constructive about risks and problems

•Takes ownership and follows through

Other

•Mostly remote with occasional travel to our Twickenham office.