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Check NowSupporter Donations Assistant
Fixed Term Contract until 31st December 2022 - 34.5 Hours per/week
Dual London/Home
£23,000 - £26,000
Looking to gain customer care experience within a large, complex, and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
The Supporter Care department is looking for Supporter Donations Assistant in their Supporter Donations team. You’ll be processing high volumes of income and inputting them on the income system, resolving queries from our supporters, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation of Supporter Donations as a whole.
We would love to hear from people who:
- Are target driven and someone who always meets deadlines
- Have an eye for detail
- Like working in a large, fast-paced team
- Enjoy repetitive tasks and high-volume processing
- Able to pick up new systems and processes quickly
- Strive to offer unrivalled customer service
As a member of our high performing Supporter Donations team, you will have the opportunity to really make a difference to the lives of people affected by cancer and play a vital role in helping us achieve our fundraising goals. 98% of our income comes from voluntary sources; you’ll have the opportunity to send personalised thank you letters to these amazing supporters.
About us
Macmillan Cancer Support is one of the largest and most loved charities in the UK. We support millions of people living with cancer in the UK live life as fully as they can by providing emotional, practical, and financial support.
We offer flexible working for all employees and commit to actively developing you in your career. You will also be eligible for several benefits which include private medical insurance, life assurance, pension, generous leave, and interest free loans for season tickets and gym membership.
To ensure Macmillan is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented in our organisation at this level.
Closing Date of Vacancy: 23:59 Sunday 5th June 2022
Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact the Macmillan People Services Team.
Applications are anonymised until the point of invite to interview.
At Macmillan you'll find talented people working together to help those living with cancer find their best way through. The work you do wil... Read more
We are looking for a Youth Work Manager to develop and coordinate a variety of activities which empower young people to feel connected to their community and live to their full potential. This is an exciting project to reshape our existing youth project, building on the success of our previous work whilst listening to new voices to take it forward.
Our youth project has been established in the community since 2007, with summer provision, evening drop-ins, sports activities and a youth leadership programme. The rapid changes in our community, and across the globe, mean that we want to adapt our offer to give young people the best opportunities to connect and thrive.
West Silvertown Foundation has already established strong links with Oasis Academy Silvertown, and the successful applicant will foster this relationship to grow a robust relationship and wrap around provision for young people in the Royal Docks. The successful candidate will also be enthused by partnership working with other local youth providers and partners.
We believe young people are the future leaders of our community, so coproduction with them will be an important part of this role. We also know that young people are a vital part of the wider community so this role will involve connecting young people with other aspects of West Silvertown Foundation’s work, and with the wider community.
The successful applicant will enjoy working with young people from a range of backgrounds, with a range of needs and aspirations. You will act as Designated Safeguarding Lead for West Silvertown Foundation, so will have a robust understanding of safeguarding policy and procedures. You will manage our youth sessional staff, and will plan, lead and evaluate sessions in our 2 community centres and across the community.
If you relish a challenge, are keen to make a positive difference to people’s lives and contribute at the heart of a diverse community in London’s Royal Docks then we would love to hear from you.
If you are interested in this position, please consider the attached job information and send us a covering letter of no more than two sides of A4 explaining why you think your skills and experience match the role, together with an up to date copy of your CV.
The vision of West Silvertown Foundation is of a vibrant, integrated community where ambitions are realised and friendships thrive. We want to ... Read more
The client requests no contact from agencies or media sales.
Legacy Income Assistant
Permanent, Full time 34.5 hours
Dual London/Home Working
£22,500 - £25,500
Every year Macmillan receives millions of pounds from gifts in the wills of our wonderful supporters. Administering these gifts sensitively and professionally is vital if we are going to continue to grow this key income stream and meet the ever growing needs of people living with cancer.
We are striving to do everything we can to ensure that our workforce is representative of the people we support, and those who support us. We advocate for being an inclusive organisation, where everyone can feel that they belong and where there are no barriers to success.
We want every individual to feel empowered to bring their best to work, and that’s why we offer flexibility in our working locations, working hours and benefits so we can support you in your life and your career, and we welcome a conversation about how these options can best support you.
About the role
We are recruiting for a Legacy Income Assistant who will play a vital role within our Legacy Income Team. Your daily work will include assisting in the set up of new legacy gifts and keeping existing ones updated. You will also manage a small number of pecuniary gifts left to Macmillan, answer enquiries from executors and solicitors and support other members of the team where required.
About you
You will be organised, able to prioritise, and a team player with a keen eye for detail and excellent customer service skills as well as a desire to deliver amazing Macmillan experiences to everyone with whom you come into contact. These skills will help you to build relationships that will enable the Legacies Division to grow the charity’s income in the coming years.
At the moment the Legacy Income Team work from home but are required to attend the office once a month for team meetings.
About us
We help millions of people with cancer across the UK live life as fully as they can through physical, emotional and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.
Recruitment Process
The application deadline is 6th June with virtual interviews taking place the week commencing 13th June.
In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
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Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact the Macmillan People Services Team.
At Macmillan you'll find talented people working together to help those living with cancer find their best way through. The work you do wil... Read more
The client requests no contact from agencies or media sales.
The role
This is a rare opportunity for someone to break into the charity sector and manage relationships with Trusts & Foundations. We have a high rate of success with Trusts and Foundations and a clear and compelling case for support, both of which help to make the role of Trusts & Foundations Officer rewarding and fulfilling. Supported by the Trusts Manager and Head of Fundraising, you will have the chance to learn lots and develop your skills.
Our team is warm, friendly and welcoming. We are all motivated by the charity’s aim of supporting children with fewer advantages to develop vital skills and succeed in school and beyond.
With a new organisational strategy aiming to more than double our reach, we need to increase vital funds and you can be part of that transformation.
Key Responsibilities:
Research & applications
- Working closely with the Head of Fundraising to identify priority areas for funding and write up project needs.
- Researching and identifying new potential supporters.
- Writing tailored applications to a wide range of trusts and foundations.
- Keeping track of key deadlines for applications.
Relationship management
- Providing excellent stewardship and nurturing relationships with existing T&F supporters including writing a regular newsletter, hosting visits and running events.
- Keeping track of key dates and reporting to funders about the impact of their grants.
- General administration of grants.
Administration
- Using Salesforce daily to keep track of the pipeline, support stewardship and report on income and forecasting.
- Responding to emails.
- Processing online giving reports.
Other
- Undertaking administrative tasks that benefit the entire fundraising team.
- Contributing to special campaigns and projects within the wider fundraising function.
- Contributing to the overall fundraising plans and strategy.
About You:
We are looking for someone who wants to get into the charity sector and has great writing skills. You will enjoy carrying out researching, and like the sound of generating vital income and building relationships. You will have ideas and see them through. You will be motivated by our mission to address educational inequality and make a difference in local communities. Working in a supportive environment, you will be confident in managing your own time to be efficient and effective. We value your ideas and thoughts and want to hear them.
Knowledge and Experience:
Essential:
- Great writing skills.
- An interest in working in fundraising.
- The ability to meet deadlines and work in a planned manner to KPIs.
- Solid research skills.
Desirable:
- Working knowledge of Salesforce database or similar CRM.
- Working knowledge of the charity, education or arts sectors.
Skills and Attributes
- Strong identification with our mission and beliefs.
- Energy, drive and a positive attitude.
- Open minded and inclusive attitude.
- Team player, able to work to a common goal.
- Confidence in building relationships.
- Strong attention to detail and ability to deliver work to a high professional standard.
- Excellent interpersonal and communication skills.
- Excellent written skills.
- Highly organised and efficient at managing own time and workload.
- Flexibility to turn your hand to different tasks and activities as needed.
- Competency in IT.
The Literacy Pirates is a charity developing the literacy, confidence and perseverance of children who are falling behind at school and have le... Read more
The client requests no contact from agencies or media sales.
Do you want to work in a role where you can use your language skills to support an end to rough sleeping?
About the role
Our belief is that rough sleeping is harmful and dangerous activity both for the individual and for the wider community. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.
We we are looking for a dynamic, self-driven person to support the Roma Rough Sleeper Team as part of an innovative new project to develop best practice in supporting people from the Roma community who are rough sleeping in London . In this vital role you will:
- Hold caseload of clients from the Roma community and support them to access appropriate accommodation, healthcare and other essential services.
- Ensure the assessments made and the support offered are appropriate and relevant for the client group and that Roma people are supported to engage with the available services.
- Work in partnership with multi-disciplinary teams and agencies and advocate, where appropriate, on behalf of Roma people with external agencies regarding their welfare rights and other support needs.
About you
Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives. For this role it is also essential that candidates possess one of the following languages: Romanian or Romani, Italian/Spanish language skills (one language at a minimum); as well as:
- An understanding of Roma culture and tradition.
- Some experience of dealing directly with the public and/or customers in a busy service environment.
- Great communication skills and experience of working effectively with others.
- Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
- The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
What we offer
Excellent Development and Growth Opportunities
- We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
- We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.
A Diverse and Inclusive Work Place
- Equality, diversity and inclusion are central to the organisation's values and how we work.
- We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.
Pay and Other Benefits
- St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
- St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 8 June 2022
Interview and assessments on: 20 June 2022
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
Full-Time, 37.5 hours
Permanent
Wandsworth, London
£27,300
An amazing opportunity to help change the lives of marginalised rough sleepers, and help them move from rough sleeping to independence.
About Us
We are SPEAR, a charity dedicated to helping homeless people in South West London find secure accommodation and work towards a positive future.
For over 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and gain support to overcome the barriers they face. We provide a range of accommodation and support services.
We’re currently looking for a Rough sleeper navigator to join our passionate team and support the delivery of our rough sleeper outreach service.
The Role
As a navigator, you will work as part of SPEAR’s integrated services to provide a high quality, efficient and effective service to clients who experience long-term entrenched homelessness and who often find it difficult to access services.
Working alongside the SPEAR outreach worker’s you will identify clients and then work to build meaningful rapport and assist them to undertake an assessment process to allow people to gain access to the relevant services required to increase their quality of life and ultimately enter accommodation-based services and move away from rough sleeping and the accompanying vulnerability that this presents.
Focusing on the presenting issues such as substance misuse, physical or mental health you will work to create and implement specific plans to address any identified need.
Duties will include:
- Providing a continued and consistent point of contact whilst assisting clients in navigating the various change pathways
- To provide an environment where the client feels that positive life change is both within reach and achievable.
- Organising and providing appropriate support to people who are sleeping rough
- Effective liaison with other relevant agencies, professionals and stakeholders
In order to apply for this role you will have:-
- An understanding of the issues that can lead to entrenched, long-term rough sleeping and a commitment to working creatively to address the issues
- The ability to manage challenging behaviour in a positive manner;
- The ability to work professionally with a range of statutory and voluntary agencies;
- Excellent communication and interpersonal skills;
- Excellent planning and recording skills
This is a full time role, which will include occasional shifts to reflect the clients rough sleeping habits. A driving licence is preferred, but not essential.
The Benefits
Health & Wellbeing -
- 24-hour access to confidential counselling services (EAP)
- Free Wellbeing sessions
- Enhanced maternity and paternity leave
- A pension scheme after three months of service
- Yearly eye care vouchers
Work life balance -
- 34 days’ holiday (inclusive of bank holidays) increasing with length of service.
- Flexible working
- Free moving house day
Travel -
- Cycle to work
- An interest-free season ticket loan
- Staff interest-free loan
- Free parking (at some sites)
This is a brilliant opportunity to support the delivery of vital services, and make a tangible impact on the some of the most vulnerable in the community.
SPEAR welcomes and encourages applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.
Please apply using the button shown.
CLOSING DATE: 27 MAY 2022
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Our Vision
We strive for communities in which anyone facing or experiencing homelessness can quickly move into secur... Read more
Come and join our exciting social action programmes we deliver across Hackney and the City of London. If you are passionate about bringing people together to tackle common goals and deliver their dream ideas, then apply!
We are recruiting for our resident engagement and social action programmes that work with residents living across Hackney and the City of London. You will be based out in the community to engage, support and enable local residents and patients to deliver local services for themselves, to meet local needs. We support residents to come together, to share their skills and experience for the benefit of each other, to deliver local groups and activities such as a book group, film club, exercise classes or cooking group. Residents from diverse backgrounds and demographics attend these activities together and make new connections, building strong local communities, all working together to make their area a better place to live. People, many of whom are isolated across all ages, and who have difficult life circumstances, are brought together, providing each other with mutual support and encouragement to develop new skills and pursue life goals, and to feel better able to voice their concerns to services.
You will be joining a nationally recognised project, working with a whole range of community organisations and stakeholders including GP surgeries, local Councillors, mental health services, local authorities, to support residents to fulfil their personal goals, make connections with others, and design activities and services that meet local needs.
The roles are mainly based in one of our community hubs and so the post holders need to be self-motivating and confident to work alongside one other person and often alone, with some support from the team members based at other sites.
VCH is the lead organisation in Hackney, working to enable, promote and support volunteering across the borough. We provide a range of services... Read more
This role is integral in supporting the Fundraising teams’ ambitious income targets. In this role you will make a vital contribution to the Fundraising team’s objective to bring about transformative change for children by unlocking income and raising the profile of Lumos.
Working closely with the Head of Partnerships, the Philanthropy Manager will build upon and drive forward our existing philanthropy programme and build a portfolio of Ultra-High Net Worth and High Net Worth supporters. The Philanthropy Manager will also work collaboratively with colleagues to support the redirection of philanthropic capital to support global care reform.
The Philanthropy Manager will work with the Head of Partnerships to maintain and strengthen existing relationships, but also cultivate new prospective major donors. The post holder will also need to engage relevant internal stakeholders to effectively support these donors, including senior managers, volunteers and Trustees and manage appropriate and bespoke supporter stewardship.
Position
Job title: Philanthropy Manager
Group: Fundraising and Engagement
Reporting to: Head of Partnerships (Trusts, Corporate and Philanthropy)
Location: UK, remote. Applicant must have right to work in UK.
Contract Type: Permanent, part-time (0.8). We are open to discussing and considering flexible working options.
Salary: £37,000 - £40,000 per annum pro-rata - reduced to 0.8 (part-time).
Key Responsibilities
- Work with the Head of Partnerships, to develop and implement a targeted major giving strategy to develop and deliver against detailed plans and objectives to grow the number of high value donors
- Execute strategic, tailored cultivation and stewardship plans for every prospective and existing major donor that results in successful retention of current donors, and that maximises the giving potential of both prospects and current major donors
- Pro-actively research and cultivate relationships with prospective major donors with the potential to make five and six-figure gifts to Lumos
- Provide support to senior staff, internal stakeholders and volunteers to effectively manage Lumos’ high value donors
- Provide expert support on Philanthropic giving trends to support the organisational aim to redirect funding from institutional care to alternative models of care
- Develop high quality communications for a wide range of major donors, including proposals and stewardship pieces
- Work with the Partnerships Funding Manager and with Lumos’ internal processes to develop bespoke funding pitches, detailed financial information and reports
- Work with the Digital Fundraising Manger to develop effective cultivation through supporter journeys to identify a major giving pipeline and maximise the Lifetime Value of supporters.
- Maintain the operational systems required to manage high quality donor cultivation, stewardship and research to ensure efficiency and effectiveness
- Oversee and manage a range of major donor cultivation and stewardship opportunities including virtual and face-to-face events and engagement opportunities
- Work collaboratively with colleagues to support the delivery of other donor stewardship and cultivation events
- Deliver against ambitious financial targets. To manage, monitor and report on income within the area of responsibility, and ensure all legal and fundraising regulatory compliance through exceptional record keeping
- Manage and maintain the fundraising database and systems for major donor and corporate fundraising, to ensure a consistent and accurate approach to information management
- Other tasks as reasonably required by the Head of Partnerships
Successful fundraising is vital to what we do, and to enhance our capacity we have created this new role. As Philanthropy Manager you’ll work closely with senior colleagues to support them in the management of vital relationships with potential and existing high value donors, whose generosity makes an immense difference to our work. You’ll help to develop effective engagement strategies for these key contacts, ensuring that they are appraised of our work and can see the difference their support makes. You’ll draw on a range of formal and informal channels to do this, from social media to face-to-face events.
It’s important that you have a good understanding of the dynamics of philanthropic engagement – what inspires generosity from people who have the means to make substantial contributions and how to ensure that they can see that their commitment is valued and used well. We expect that you will already have a successful track record in working with major donors, and you’ll be accustomed to working towards stretching targets. You’ll have the backing of a highly talented and committed team who are passionate about what we do. It’s a great time to join Lumos – we have a fantastic platform on which to build. And our work remains absolutely vital to securing better futures for children across the world.
Person Specification
Essential:
- A proven track record of meeting or exceeding financial targets and soliciting five and six-figure gifts from major donors, including through making the ask in person and face-to-face pitches and negotiations
- Demonstrable experience of leading on successful prospect and relationship management, taking the initiative to identify and reach out to potential new major donors to secure new income
- Able to develop and lead positive and influential relationships with existing and potential donors
- Experience of managing proposal development and reporting for major donors
- Excellent understanding of complex relationship based fundraising approaches
- Ability to motivate and influence across a range of levels internally, including with programme staff, Trustees, and the Executive Leadership Team.
- A self-starter with high initiative, and a pro-active approach
- Ability to present complex information in an engaging way to a major donor audience to win understanding and support.
- A clear understanding of the Charity’s requirements of confidentiality and discretion
- Outstanding organisational skills with the ability to prioritise a heavy workload
- Excellent written and verbal communication skills, with the ability to communicate well with a broad range of people, particularly at a senior level
- Excellent negotiation skills
- A methodical and meticulous approach
- Excellent people skills, tact and diplomacy
- A strong working knowledge of MS Office, Teams and Salesforce/or similar donor database to manage high value supporter journeys
- Experience of working to and reporting against in-year targets and KPIs
- Knowledge of and ability to advise on Charity Commission, GDPR and the Fundraising Regulator Fundraising Code requirements for fundraising activity and keep abreast of new guidelines and legislation
Desirable:
- Fluency in a language other than English
- Experience of project management involving multiple internal stakeholders
Values
Act in accordance with Lumos’ values:
- We embrace Collaboration
- We strive for Excellence
- We show Respect
- We always Care
- We are Passionate
Fundraising plays a key role in Lumos' culture and we expect all roles to contribute to developing it.
Please note, this is a UK based role and therefore you must have the right to work in the UK to be considered for this position.
Safeguarding statement
Lumos is committed to ensuring the safety and protection of children and adults at risk in all of our work.
All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures that apply to the role.
- Ensure the that their behaviours and actions support the safeguarding of children, young people and adults at risk as appropriate.
Additionally, the Philanthropy Manager is expected to:
- Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained within the area of responsibility.
- Manage and update the standards as appropriate to the role.
- Safeguarding standards are monitored and maintained in compliance with organisational policy.
- Appropriate safeguarding training is provided, and standards are reviewed and updated as required.
EDI Statement
Lumos is wholly committed to equality, diversity and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports and gives a voice to all, so that we can best support the children we serve. We must ensure that all staff are equally valued, included, empowered and respected across the organisation and in everything we do.
Lumos is fundamentally built on diverse, multi-national and multi-cultural teams. This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture and experience of each member of staff, provides equality of care and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
The client requests no contact from agencies or media sales.
This role is integral in supporting the Fundraising teams’ ambitious income targets. In this role you will make a vital contribution to the Fundraising team’s objective to bring about transformative change for children by unlocking income and raising the profile of Lumos.
Working closely with the Head of Partnerships, this role will implement a new strategy to grow income from Corporate Partnerships, as well as support the successful delivery of the Trusts and Foundation strategy. Lumos has been fortunate to work with partners across the Wizarding World for some time now and is keen to explore the wider opportunity with corporates, as well as a strong focus on strengthening the partnerships and activities across the Wizarding World.
The Partnerships Manager will work with the Head of Partnerships to maintain and strengthen existing funding relationships from Trusts and Foundations and also cultivate new prospective partnerships and targeted new business from the wider Trust and Corporate sector. The post holder will also need to engage relevant internal stakeholders to effectively support these partnerships.
The post will be responsible for supporting key activity and partnership development with new Wizarding World partners, with a strong focus on working across the wider fundraising team to deliver consumer led and commercially driven campaigns.
Position
Job title: Partnerships Manager (Trusts and Corporate)
Group: Fundraising and Engagement
Reporting to: Head of Partnerships (Trusts, Corporate and Philanthropy)
Location: UK, remote. Applicant must have right to work in UK.
Contract Type: Permanent full time (35 hours per week). We are open to discussing and considering flexible working options.
Key Responsibilities
- Proactively identify, research, and cultivate relationships with prospective trust and foundations with the potential to make five and six-figure gifts to Lumos.
- Proactively research and identify strategic corporate partnership prospects
- Initiate and develop strategic relationships with key donors; representing Lumos at meetings, taking the initiative to drive outreach with partners, and requesting high-level financial support for Lumos.
- Provide exceptional personalised donor care and stewardship to a portfolio of Trust and Foundation donors and a targeted pool of corporate partners, including some new Wizarding World partners.
- Work with Head of Partnerships, to develop and implement a targeted new corporate fundraising strategy across priority sectors.
- Develop high quality communications for a wide range of major donors and corporate partners, including proposals and stewardship pieces
- Work with the Partnerships Funding Manager and with Lumos’ internal processes to develop bespoke funding pitches, detailed financial information and reports
- Work closely with US colleagues to effectively manage Wizarding World and other corporate partnerships, exploring opportunities for co-ordinated and joint initiatives to global partnerships prospects.
- Work collaboratively with colleagues across the organisation to generate and deliver corporate partnerships opportunities, ensuring full compliance, brand alignment, corporate engagement and maximising customer engagement.
- Work with General Counsel to ensure commercial participator agreements are in place for all relevant activities (Wizarding World and wider).
- Keep abreast of news and trends within the corporate sector and Wizarding World fandom and share knowledge across wider team as appropriate.
- Work collaboratively with colleagues to manage the delivery of donor stewardship and cultivation events.
- Deliver against ambitious financial targets. To manage, monitor and report on income within the area of responsibility, and ensure all legal and fundraising regulatory compliance through exceptional record keeping.
- Maintain the operational systems required to manage high quality donor cultivation, stewardship and research to ensure efficiency and effectiveness
- Other tasks as reasonably required by the Head of Partnerships
Requirements
Successful fundraising is vital to what we do, and to enhance our capacity we have created this new role. As Partnerships Manager you’ll be deeply involved in creating our strategy to establish successful corporate partnerships and to build and develop on existing relationships with Trusts and Foundations. Relationships are at the core of this role: from identifying and targeting prospects to providing outstanding donor care and stewardship to the partners that are so valuable to our work, your enthusiasm for what we do will shine through. You’ll need to be creatively entrepreneurial in your approach – there isn’t a fixed tool kit. You’ll be able to spot opportunities and develop strategies to convert them into long-term strategic relationships that offer rewards to all parties.
We expect that you will already have a successful track record in corporate or trust fundraising, and you’ll be accustomed to working towards stretching targets. You’ll have the backing of a highly talented and committed team who are passionate about what we do. It’s a great time to join Lumos – we have a fantastic platform on which to build. And our work remains absolutely vital to securing better futures for children across the world.
Person Specification
Essential:
- A proven track record of meeting or exceeding financial targets and soliciting gifts from trust donors and/or corporate partners, including through making the ask in person and face-to-face pitches and negotiations.
- Strong interpersonal and communication skills, both written and verbal, and an ability to build relationships, negotiate with and persuade a wide range of funding partners.
- Ability to present complex information in an engaging way to a variety of audiences to win understanding and support.
- Demonstrable experience of leading on successful relationship management, taking the initiative to identify and reach out to potential new funders and corporate partners to secure new income.
- Able to develop and lead positive and influential relationships with existing and potential donors.
- Keen ability to ‘income opportunity spot’ and seize new opportunities; to see the strategic opportunity in a partnership or an activity.
- Excellent understanding of complex relationship based fundraising approaches.
- Ability to motivate and influence across a range of levels internally, including with programme staff, Trustees, and the Executive Leadership Team.
- A self-starter with high initiative, and a pro-active approach.
- A clear understanding of the Charity’s requirements of confidentiality and discretion.
- Outstanding organisational skills with the ability to prioritise a heavy workload.
- Excellent written and verbal communication skills, with the ability to communicate well with a broad range of people, particularly at a senior level.
- Excellent negotiation skills.
- A methodical and meticulous approach.
- Excellent people skills, tact and diplomacy.
- A strong working knowledge of MS Office, Teams and Salesforce/or similar donor database to manage high value supporter journeys.
- Experience of working to and reporting against in-year targets and KPIs.
- Knowledge of and ability to advise on Charity Commission, GDPR and the Fundraising Regulator Fundraising Code requirements for fundraising activity and keep abreast of new guidelines and legislation.
Desirable:
- Fluency in a language other than English
- An understanding of the Wizarding World
- Experience of project management involving multiple internal stakeholders
Values
Act in accordance with Lumos’ values:
- We embrace Collaboration
- We strive for Excellence
- We show Respect
- We always Care
- We are Passionate
Fundraising plays a key role in Lumos' culture and we expect all roles to contribute to developing it.
Please note, this is a UK based role and therefore you must have the right to work in the UK to be considered for this position.
Safeguarding statement
Lumos is committed to ensuring the safety and protection of children and adults at risk in all of our work.
All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures that apply to the role.
- Ensure the that their behaviours and actions support the safeguarding of children, young people and adults at risk as appropriate.
Additionally, the Partnerships Manager is expected to:
- Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained within the area of responsibility.
- Manage and update the standards as appropriate to the role.
- Safeguarding standards are monitored and maintained in compliance with organisational policy.
- Appropriate safeguarding training is provided, and standards are reviewed and updated as required.
EDI Statement
Lumos is wholly committed to equality, diversity and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports and gives a voice to all, so that we can best support the children we serve. We must ensure that all staff are equally valued, included, empowered and respected across the organisation and in everything we do.
Lumos is fundamentally built on diverse, multi-national and multi-cultural teams. This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture and experience of each member of staff, provides equality of care and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
The client requests no contact from agencies or media sales.
Richmond upon Thames, Greater London
15 Hours per week - Weekends
Salary £10,696
About Us
We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.
We’re now looking for a Resettlement and Support Worker to join our team on a part-time, permanent basis.
The Benefits
Health & Wellbeing -
- 24-hour access to confidential counselling services (EAP)
- Free Wellbeing sessions
- Enhanced maternity and paternity leave
- A pension scheme after three months of service
- Yearly eye care vouchers
Work life balance -
- 34 days holiday, increasing with length of service.
- Flexible working
- Free moving house day
Travel -
- Cycle to work
- An interest-free travel loan
- Free parking (at some sites)
This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.
The Role
As a Resettlement and Support Worker, you will be part of a professional and experienced team and will be responsible and accountable for the provision of hostel-based services and the effective co-ordination of support to rough sleepers with complex needs.
This role will require you to work on a rota system, Shifts are 8am to 3.30pm or 2.30pm to 10pm and will include weekends.
About You
To be considered for the role of Resettlement and Support Worker you will have:
– Relevant experience, either paid or voluntary, working with homeless people or rough sleepers
– An understanding of the causes of, and pathways out of, homelessness
– Experience of assessment and support systems for vulnerable people, including key working
– The ability to work with clients who may display challenging behaviour and that have complex needs
– Basic knowledge of appropriate legislation, including welfare benefits and housing law
– Basic knowledge of health and safety requirements in the workplace
– Solid IT skills
– The ability to represent SPEAR appropriately at all times, and work professionally with external agencies
– An understanding of confidentiality needs within the organisation and the ability to apply them
– The ability to manage your time in a busy and pressurised environment.
For further and more detailed information on the role and person specification, please review the Job Description.
SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.
At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
So, if you’re seeking your next challenge as a Resettlement and Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Our Vision
We strive for communities in which anyone facing or experiencing homelessness can quickly move into secur... Read more
- £29,776 per year
- Full time
- Permanent contract
- Based in Lewisham
- Hybrid working considered
Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. With an annual turnover of £7M, over 180 staff and 260 volunteers, we are one of the largest charities in the Mind network.
The Lewisham Dementia Support Hub is an exciting service delivered by a consortium of local providers working in partnership:
- MindCare Dementia Support, the specialist dementia arm of Bromley, Lewisham & Greenwich Mind
- Carers Lewisham
- Sydenham Garden
- SLAM NHS Foundation Trust
The Hub provides comprehensive person-centred support to people with dementia and their carers, alongside training, raising awareness and community development to improve the experience of people with dementia. We are expanding our support to include a new Befriending Service. This service will provide Befriending within the community and in the homes of our clients living with a dementia diagnosis.
We are looking for a Befriending Coordinator to oversee the provision of high quality in-person Befriending support to our clients living within the London Borough of Lewisham. A key focus of this role is to manage the Befriending Administrator as well as a team of volunteers.
You will be highly organised, with experience of delivering projects to tight deadlines. You will be a skilled people manager, an effective communicator and have experience of collating feedback and outcomes for monitoring purposes. Experience of supporting and training staff and volunteers within community-based services is highly desirable. This is a fantastic opportunity to be part of a dynamic, collaborative and friendly team.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:
- People from culturally diverse communities
- Disabled people
- People with diverse sexual orientations and gender identities
- Young people
BLG Mind is committed to meeting the reasonable adjustments of disabled people and always welcomes applications from people with lived experience of mental health problems.
Staff benefits include a matched contribution pension scheme, 25 days' holiday (pro-rata, rising with service), quality supervision and training opportunities. See our website for more reasons to work for Bromley, Lewisham & Greenwich Mind.
Closing date: Monday 6th June (11:59pm)
Likely interview date: Friday 24th June
Please apply via our website
Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, helping people to be mentally healthy and working together with thos... Read more
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with nearly half of all UK secondary schools and colleges, and hundreds of international schools. We are growing rapidly in terms of the number of our partners, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our UK Diversity Champion, Samar (details on our website).
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and provide expert guidance on how to embed the platform across the whole school.
You will cover your own area of the country – East London and surrounding areas – with occasional travel to these locations (on average 1-2 days per week).
Your key responsibilities:
- Work with schools to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
- Deliver targeted training sessions to staff within our partner schools via workshops and presentations, delivered remotely or in person (subject to guidelines).
- Work with your partner Area Manager to improve Unifrog engagement.
- Monitor and analyse usage across partner schools; identifying schools that need additional support to use the platform effectively.
- Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
- Attend conferences and CPD events on behalf of Unifrog.
Working together
You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of UK Account Management.
Essential skills and experiences
- Strong communication skills – written, over the phone and on video calls.
- Track record of excellent relationship management.
- Extremely well organized.
- Keen attention to detail.
- Active listening and objection handling skills.
- A background and interest in education would be an advantage.
- Proactive attitude and willingness to get stuck in.
Key benefits
- Join one of ‘the best organisations to escape to in 2022’ (Escape the City Winner 2022) and help transform careers and destinations in schools.
- Become part of a committed, dynamic and growing team. We want to build our team for the long term – if you do well, we will do our best to make sure you want to stay at the company for a long time.
- Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
- Subject to your own and the company’s performance, in addition to your salary you will earn both a termly bonus and an annual bonus.
- Influence the company’s direction: we love to promote great ideas, wherever they come from.
- People-focused, working closely with staff in our partner schools.
For further details of the excellent benefits we offer our staff, please see the jobs page of our website.
Key details
- Base salary of £32,000 per annum, plus bonuses.
- Full time
- Working hours are 8:30am to 5:30pm or 9:00am to 6:00pm, Monday to Thursday, and 9am to 4:30pm on Friday.
- 28 days paid holiday per year (plus bank holidays).
- Full UK driving license is essential.
- All travel expenses covered and car allowance paid.
- Candidate ideally based in East London or surrounding areas.
- Home based with some travel to schools.
- Start date: as soon as possible, though we will be flexible for the right candidate.
- To discuss any details about the role before applying please contact Zoe (details on our website).
- To discuss working at Unifrog from a diversity perspective please contact Samar (details on our website).
Application and interview details
- Deadline: 22:00 (UK) on Sunday 5th June 2022.
- To apply, pleasevisit our website to upload your CV and answer the questions below:
- Why do you want to work for Unifrog? (200 words)
- With reference to the job description, what makes you an excellent candidate for this role? (500 words)
- The next stage of the application process will be a short task over the phone. We will schedule these tasks throughout the application window so we encourage you to apply early.
- Final interviews will be held by video call, w/c 13th or 20th June 2022.
- We can only consider applications from candidates who already have the right to work in the UK.
Inclusion and diversity at Unifrog
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. We also believe in the power of diversity in all its forms, including in terms of culture, education history, religion, age, socio-economic background, race, gender, sexual orientation, personality, life experiences and disability. We want to encourage applicants from every different background to apply for our roles, and add their perspectives to our team.
We believe that destinations, where students end up after school, is even more important than their academic performance. We partner with ... Read more
The client requests no contact from agencies or media sales.
Can you help us transform the care of those affected by the deadliest common cancer?
We are looking for an experienced and proactive Policy Project and Implementation Manager to help us drive forward our Optimal Care Pathway (OCP) initiative for pancreatic cancer. We are a growing charity with ambitious plans to transform the future for people affected by pancreatic cancer.
About the role:
This newly created role reports to the Health Intelligence and Improvement Lead that manages a small but very dynamic team working to develop evidence-based recommendations on how diagnosis, treatment, support, and care can be improved for pancreatic cancer. You will be working collaboratively with clinical and health policy experts as well as patients and carers to design and implement an optimal care pathway – one that charts the ideal journey of a patient with pancreatic cancer. You will also have a key role in supporting the implementation of the Best Practice Timed Pathway that NHS England and NHS Improvement are developing, which shows real promise for people with pancreatic cancer. You will be a key expert for the Head, Senior Campaigns Manager, and Public Affairs and Policy Manager to provide insights for the development of policy, care improvements, and campaigns recommendations and policy calls.
Key accountabilities include:
- Project manage the design and implementation of the Optimal Care Pathway initiative for pancreatic cancer
- Manage stakeholder relationships and communications of a wide range of professionals such as clinicians, allied health professionals, health policy stakeholders, and patients and carers.
- Manage the planning and delivery of virtual and in-person meetings and events with different audiences from the beginning to the end.
- Manage intelligence gathering and analysis to develop and implement best practices in diagnosis, treatment, support, and care of pancreatic cancer.
About you:
- You will have experience in policy development and implementation
- You will be a great communicator with exceptional skills in stakeholder engagement and management, including building relationships with patients and carers
- You will be creative and motivated by insights and analysis to drive forward new ideas and initiatives, as well as be able to identify areas for improvement within our current activity
- Proven ability in developing and delivering a successful project in a fast-paced environment with changing priorities
Please see the job description and person specification on our website for full details of the role.
Working with us:
We are an inclusive employer looking for people who can demonstrate dedication to our cause and values.
We celebrate all aspects of diversity and inclusion and believe in appointing the right person for the role and, that there should be no barriers to work and employment. We are aiming to be an organisation whose workforce broadly reflects our society and creates a positive environment for everyone to flourish, therefore we particularly welcome applications from candidates who consider themselves to be in a diverse minority.
We offer a dynamic, high-performing, and supportive place to work with friendly and welcoming staff who are really focussed on moving our cause forward and report a high level of job satisfaction. We are a growing and changing organisation and this brings the opportunity for our people to grow with us and to contribute and influence who we are in the future. We only have one office which is based in London on the river with spectacular views towards Westminster (SE1), and, we feel that for the size and type of organisation that we are, it is highly beneficial that our people come into the office at times, as this works great for creating positive energies, collaboration between different teams and supports our culture of impactful and responsive working. We believe having different ways of connecting, interacting, and working is good for everybody and better for us as an organisation. We don’t feel that it is necessary for everyone to be in the office all the time and so we envisage that this role will be a blend of working from home and working in the office under a hybrid working model, and we are happy to consider flexible working options.
About our recruitment process:
We are a small but growing charity, and like every other organisation, we are aware that the recruitment market is competitive and that great candidates do not stay on the market for long and in some cases, the resource is scarce. Every vacancy is a gap for us in which we do not have the correct level of resources to help us combat our fight against Pancreatic Cancer and make a difference in increasing survival rates and supporting those impacted.
We also know that candidates want us to come back to them quickly, so we may do rolling interviews as part of our adaptive recruitment process. We do not want anyone to feel excluded by this approach and we will do our best to accommodate a suitable time for your interview that works for you and our hiring managers. If you have a question about the role/ process just get in touch with us! We are happy to chat this through!
Other details about the role:
- Salary: £37,183 per annum, inclusive of London Weighting. We are happy to consider home-based candidates in the UK with visits to the London Office expected. The non-London weighting salary for a home-based worker is £33,758.25 per annum.
- Hours: 35 hours per week (Monday-Friday)
- Location: Working from home and in our London Office.
- Interview dates:
• 1st round -16 / 17 June 2022 (Remote via Zoom)
• 2nd round -23 June 2022 (Our London Office)
How to apply:
- Please review the Job Description, Person Specification Criteria, and complete the application form on our website
- You must have the right to work in the UK when you apply.
Pancreatic Cancer UK is taking on pancreatic cancer through research, support and campaigning to transform the future for those affected.
... Read moreThe client requests no contact from agencies or media sales.
Stepping into the new role of Direct Marketing Officer and part of our Supporters, Legacies & Data team within the Marketing, Communications and Fundraising Directorate (MCF) you’ll be pivotal in ensuring we can drive forward the most sustainable and reliable of our income streams.
You’ll be joining a brave, can-do organisation, and an ambitious, collaborative and multi-skilled team. You’ll be encouraged to think and act big, and you’ll be mandated and supported to do what’s needed to achieve our mission. You’ll work with dedicated, passionate champions who are ready to take bold steps to inspire change - advocating for our cause, engaging individuals and organisations across the globe in the foundational importance of family love for children.
This is a deeply rewarding role and an exciting time to join us. You will join a brave, can-do organisation and do work that matters day in, day out. In the wake of the devastating crisis in Ukraine, our profile as an organisation has been raised and our work is seen by our supporters as more relevant and more important than ever before. You will be encouraged to think and act big and you will be mandated and supported to make things happen. You will work with dedicated, passionate champions who take bold steps to inspire change.
Direct Marketing Officer Requirements:
You will have proven experience of working in a Direct Marketing team or environment, particularly with direct mail as the focus but with good experience in email and SMS marketing. Good experience of using a database to underpin Direct Marketing activity both in planning and analysis is vital as well as experience of briefing and working closely with creative teams and external suppliers.
About Hope and Homes for Children:
Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them.
Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of sexual and physical abuse, as well as extreme neglect.
Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.
If you believe every child belongs in a family then join us, as we consign orphanages to history.
To apply, please upload your CV and in place of a covering letter, in no more than 500 words in total, summarise a specific direct marketing campaign you have worked on, outlining the process, output and outcomes (results and learning) and why you believe this best represents your skills and abilities to be successful in this role.
Location: Flexible. We are operating a hybrid working approach and you will need to be able to work from either our head office near Salisbury (East Clyffe, Salisbury, SP3 4LZ) or our London office facilities for part of the week. You will also need to be able to travel to the other location occasionally.
Contract Type: Permanent
Hours: 37.5 with flexibility, as we have generous flexible and home working practises (with the option to consider 4 days a week)
Salary: £27,000 to £34,000 pro-rata, including London Weighting, if located in London, depending on experience.
Closing date for applications is 10th June 2022.
You may have experience of the following: Direct Marketing Officer, Marketing Executive, Marketing Officer, Marketing Manager, Direct Marketing, Charity, Third Sector, NFP, Not For Profit etc.
Ref: 132 979
About the organisation
nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.
East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work.
About the post
The post is currently funded until currently funded until March 2023 (extension likely).
You will be responsible for running and delivering the Crisis High Risk intervention service through one to one support and counselling to female survivors of sexual violence within a feminist framework.
You will also work alongside the Counselling Manager to offer clinical support to the counsellors, carry out initial assessments, review risks and manage waiting lists.
This post will also involve supporting the East London Rape Crisis Management team to meet outcome and output targets and further develop the counselling service.
About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls. We particularly welcome applications from Black, Asian and Minoritised women.
CV’s will not be accepted.
Closing date: 10am, 8th June 2022
Interview date: 16th June 2022
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
nia's staff are what allows us to help women and children escape from and move on after gender based violence. nia staff help women change ... Read more
The client requests no contact from agencies or media sales.