584 Jobs in Longfield

Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child?  Do you have experience in social work, education, inspection, advocacy or residential childcare management?

Then we have an exciting opportunity for a professional like you.

The Vacancy

An exciting opportunity has arisen for an Independent Visitor to join NYAS Independent Monitoring Service.

This is a full-time permanent role, working 35 hours per week across Scotland.

As an Independent Visitor you will be required to complete and report on settings via independent visits

The purpose of this role is to ensure that judgements are consistent with evidence provided and that the feedback given is an element of continuous improvement.

While the role is home-based, where travel is required, it may include public transport.

About You

We are looking for a self-starter who prides themselves in professionalism and accuracy. You must have a relevant professional qualification and proven extensive experience in working with children and young people or adults at risk in a social care setting.

For more information, please view the attached job description. 

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Professional qualification in a relevant field.
• Proven extensive experience in working with children and young people or adults at risk in a social care setting.
• Experience and an understanding of child and adult safeguarding procedures.
• Experience of quality assuring reports for regulatory bodies.
• Ability to analyse a range of information to assess effective evidence-based judgements of reports.
• Proven experience of using QA to improve report writing.
• Ability to communicate effectively and to a high standard both orally and in writing to a wide range of people.

Please note that as this role is based in Scotland, Scottish bank holidays will apply.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, Digital Risk Assessment and Right to Work check.

We reserve the right to close this vacancy early once we receive a high number of applications.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

 NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

Veterans Community Occupational Therapist 

Location: Remote working

We have two positions available – one based in the North of England and one based in the South of England.

• North: Preferably based in North-West England, including Manchester, Liverpool, Preston, Blackpool and surrounding areas.
• South: Preferably based in Salisbury or the surrounding areas.

We are open to candidates who live further afield, where the location is within a reasonable travelling distance for the community-based requirements of the role.

Both positions involve community-based travel as part of the role, as well as occasional UK-wide travel to attend face-to-face clinical and wider team meetings (approximately 4–5 times per year).

Hours: Full time, 35 hours per week 
Contract: Permanent 

About Us 

At Help for Heroes, we help the Armed Forces community live well after service. 

Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service. 

We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service. 

Please see below for more information on what just might be your future role. 

About You 

Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries. 

About the Role 

As a Veterans Community Occupational Therapist, you will: 

• Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning. 

• Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions. 

• Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing. 

• Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals. 

• Contribute to education, outreach and engagement activity to support the Armed Forces Community. 

Please see the job description below for more details about the role. 

About the Team 

You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across either North  or South England.The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual. 

Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing. 

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality,diversityand inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with theoptionto upgrade. 

• 3 volunteer days per year to support the Help for Heroes community. 

• A generous salarysacrificepension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 18th September 2026 

Intensive Housing Management Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Intensive Housing Management Officer 

Location: Romford. This service does not have step free access

Salary: £28,800

Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs.

About the Role

We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. 

Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. 

Key Responsibilities Include: 

• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Carry out regular occupancy checks.
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Enhancing personal safety, health, and security through meaningful social interactions.
• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Supporting residents to sustain their tenancies and achieve financial independence.
• Work with the wider team to support residents with their long term needs.
• Promoting economic wellbeing and helping residents reintegrate into the community.
• Complete safeguarding and other referrals where required.
• Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties.

About You

This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What are looking for:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.  

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Engagement Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Engagement Worker

Location: Romford -  Unfortunately there is no step free access available at this service. 

Salary: £28,800 

Shift Pattern: 37.5 hours per week over 3 Days on a rolling rota between Monday to Sunday 08:00 - 20.00. You may be required to work outside these hours as per service requirements such as bank holidays and evenings. 

About the Role

We're looking for an Engagement Worker to join our team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes.

Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will ensure the smooth running of the service by conducting welfare checks, supporting residents, and handling any issues that arise. 

Some key responsibilities include: 

• Ensuring the safety and wellbeing of residents and participants at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Engagement Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Engagement Worker

Location: Romford -  Unfortunately there is no step free access available at this service. 

Salary: £28,800 

Shift Pattern: 37.5 hours per week over 3 Days on a rolling rota between Monday to Sunday 08:00 - 20.00. You may be required to work outside these hours as per service requirements such as bank holidays and evenings. 

About the Role

We're looking for an Engagement Worker to join our team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes.

Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will ensure the smooth running of the service by conducting welfare checks, supporting residents, and handling any issues that arise. 

Some key responsibilities include: 

• Ensuring the safety and wellbeing of residents and participants at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child?  Do you have experience in social work, education, inspection, advocacy or residential childcare management?

Then we have an exciting opportunity for a professional like you.

The Vacancy

An exciting opportunity has arisen for an Independent Visitor & Quality Assurance Officer to join NYAS Independent Monitoring Service.

This is a full-time permanent role, working 35 hours in the North West and/or North East region. 

As an Independent Visitor & Quality Assurance Officer you will be required to complete statutory and non-statutory independent allocated visits within prescribed timescales and to quality assure reports submitted by other members of the team.

The purpose of this role is to ensure that judgements are consistent with evidence provided and that the feedback given is an element of continuous improvement.

While the role is home-based, there will be occasions where travel is required, including working on public transport.

About You

We are looking for a self-starter who prides themselves in professionalism and accuracy. You must have a relevant professional qualification and proven extensive experience in working with children and young people or adults at risk in a social care setting.

For more information, please view the attached job description.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Professional qualification in a relevant field.
• Proven extensive experience in working with children and young people or adults at risk in a social care setting.
• Experience and an understanding of child and adult safeguarding procedures.
• Experience of quality assuring reports for regulatory bodies.
• Ability to analyse a range of information to assess effective evidence-based judgements of reports.
• Proven experience of using QA to improve report writing.
• Ability to communicate effectively and to a high standard both orally and in writing to a wide range of people.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, Digital Risk Assessment and Right to Work check.

We reserve the right to close this vacancy early once we receive a high number of applications.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

 NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

ABOUT THE ROLE

The Head of Marketing and Communications will strategically lead Trees for Cities’ marketing and communications to grow reach, influence and engagement, delivering agreed organisational objectives, OKRs and KPIs.

This role leads the strategic direction and delivery of Trees for Cities’ marketing and communications function, ensuring campaigns, communications and audience engagement activities support organisational objectives and deliver measurable growth. The postholder oversees team performance, external partners, media relations, fundraising communications and marketing for the Trees for Streets programme, while driving audience development, supporter stewardship and digital innovation. As a senior leader, they contribute to organisational strategy, provide expert communications counsel, manage budgets and resources, and foster a high-performing, inclusive team culture that strengthens the organisation’s profile, reputation and long-term impact.

ABOUT TREES FOR CITIES

Trees for Cities is an ambitious, far-reaching organisation.

Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

ABOUT YOU

This is an exciting opportunity for a strategic, creative and purpose-driven marketing and communications leader who wants to use their skills to help our vital work to plant and establish urban trees where they are needed the most.

As our Head of Marketing and Communications, you'll be a confident and inspiring leader with a proven track record of growing audiences, building influential brands and delivering impactful multi-channel campaigns. You'll be equally comfortable shaping long-term strategy as rolling up your sleeves to make things happen, bringing energy, creativity and commercial awareness to everything you do.

We're looking for someone who can spot opportunities, tell compelling stories and build meaningful engagement with supporters, partners, policymakers and the public. You'll have strong experience across marketing, communications, PR, digital engagement and brand management, alongside excellent stakeholder management skills and the ability to lead and develop a high-performing team.

Most importantly, you'll be motivated by our mission. As the climate and biodiversity crisis intensifies, urban trees have never been more important. They help cool our cities, improve health and wellbeing, support biodiversity and create greener, more resilient communities. We need an ambitious communications leader who can raise our profile, inspire action and help grow a movement that puts trees at the heart of healthier cities for everyone.

Key skills and experience:

• Strategic marketing and communications leadership
• Audience growth, brand development and campaign delivery
• Media relations, PR, thought leadership and reputation management
• Digital marketing, audience insight and data-led decision making
• Team leadership, coaching and people development
• Stakeholder, partner and agency management
• Budget and project management
• A passion for creating positive environmental and social impact

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.

HOW TO APPLY

Please visit our website to view full job description. To apply, use the application link on our website to submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification.

Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.

The deadline to apply is: 11.59pm on 30th September

Interviews are scheduled for: w/c 12th October

Please note that we reserve the right to close this vacancy early if we receive a high volume of applications. Therefore, early submission is encouraged.

If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period, then you should assume that on this occasion you have not been selected for interview.

Trees for Cities is the first UK environmental organisation to have been awarded social value management certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.

No Agencies Please.

Are you looking to develop your career in high value fundraising? Have ambitions to take your career to the next level?

Come and join us at the Royal Society for Blind Children!

As a key part of our Relationship Fundraising team, this role joins us at an exciting time as we seek to secure investment to develop new and exciting services to meet the needs of our young people. We’re investing in growth, but we’re realistic about what that means and what it will take to get there, and we want to have fun along the way and provide opportunities for people to progress and grow as we do.

We’re looking for a team player who thrives in a fast-paced environment, has great attention to detail and writes persuasively. If that sounds like you, drop us a line! We’ll be reviewing applications as they come in so encourage people to express their interest early.

Some of the main duties of this role include:

• Win new business, develop relationships, and provide first class stewardship and account management across a mixed high-value portfolio of trusts, foundations and philanthropists to support RSBC’s income generation growth
• Working closely with the High Value Lead to develop plans for account management and new business across your portfolio
• Compose tailored funding proposals to support RSBCs strategic goals and objectives
• Develop compelling cases for support and assist the testing of new approaches, including working with the service delivery and support teams to ensure detailed knowledge of the organisation’s activities, outcomes and impact to translate into compelling asks
• Proactively and creatively identify high value funding opportunities and cultivate new funding relationships, working with colleagues across the charity

The ideal candidate

Our idea candidate will be skilled and experienced in writing compelling proposals for funding; will have strong interpersonal skills and able to build warm, trusting relationships with funders; excellent knowledge of the high value landscape; and proven ability of achieving income targets.

We have a track record of supporting colleagues' development within the role, so if you don’t feel you meet all of the person spec but are keen to learn that's OK - we would still love to hear from you.

The postholder may be required to work outside of normal working hours from time to time to cover events.

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, an option to buy an additional 2 days of annual leave, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, season ticket loan, and a day off on your birthday. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

Please apply with your CV and a supporting statement which details how you meet the requirements of the role.

To apply you will need to have the right to work in the UK. We do not provide any sponsorship.

Note: the closing date for this role is 30 September 2026, however we are taking applications on a rolling basis and encourage early expressions of interest.

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references.

Registered Charity No.307892

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our new Mental Health Crisis Prevention and Outreach Service in Croydon.

Sounds great, what will I be doing?

As a Recovery Worker, you will provide high-quality, person-centred, and recovery-focused support to individuals experiencing mental distress, helping them improve their wellbeing, build resilience, and prevent the escalation of mental health difficulties. You will manage a caseload of service users, delivering assessments, risk management, safety planning, and short-term interventions tailored to individual needs. Working closely with health, social care, housing, and community partners, you will support people to access appropriate services and achieve their recovery goals. You will facilitate recovery-focused activities, maintain accurate and confidential records, participate in multidisciplinary working, and contribute to the effective delivery and continuous development of the service.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

In this role, you will need experience supporting individuals experiencing mental health challenges, emotional distress, or crisis, alongside a strong understanding of recovery-focused, strengths-based, person-centred, and trauma-informed approaches. You will be able to build positive and trusting relationships, deliver effective emotional and practical support, and respond appropriately to risk, safeguarding concerns, and crisis situations. Strong communication, teamwork, and partnership-working skills are essential, as is the ability to collaborate with health professionals, community organisations, and other stakeholders. You should possess good IT and record-keeping skills, experience managing a caseload, and the flexibility to work across community and clinical settings, including evenings and weekends.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Mental Health Service in Croydon.

Sounds great, what will I be doing?

As a Support Worker, you will provide person-centred support to service users by carrying out comprehensive assessments, support planning, and safety planning that promote recovery, independence, and individual wellbeing. Working closely with the Service Manager, Team Manager, external agencies, families, carers, and other key supporters, you will help develop and review support, risk, and move-on plans tailored to each individual's needs. You will encourage participation in social, educational, training, employment, and skills-development opportunities, while supporting access to relevant health services. You will also help maintain a safe and positive environment, monitor housing-related responsibilities, and promote tenancy sustainment, including supporting occupancy agreement compliance and rent payments.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Displays skills to convince, persuade and influence others including excellent negotiation skills Uses appropriate interpersonal styles and collaborative approaches with colleagues and stakeholders. Professional Consultancy Skills- Operates professionally and ethically with the ability to gain the trust and respect of others Excellent IT and Digital skills and confident in the use of Microsoft Office functions Use of MS Word –ability to compose bids and reports Use of MS Excel –ability to create and manipulate spreadsheets Use of MS Powerpoint – ability to prepare presentations Use of MS Outlook – ability to read and compose emails and maintain Outlook Ability to maintain and develop the contracts database with IT colleagues Ability to work flexibly as this role is to work shifts and will require occasional weekend work.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Intervention Worker to play a pivotal role in our Criminal Justice Service in  Streatham

Sounds great, what will I be doing?

Step into a role where your confidence, compassion and professionalism truly matter. This role supports the operations of an Approved Premises working with high-risk offenders. Responsibilities include engaging with residents, helping prepare meals, supporting sentence plans with probation and police partners, and assisting with admin and activity delivery. The role involves enforcing curfews and drug/alcohol testing requirements, maintaining safety, cleanliness, and well-being at the premises, and ensuring accurate and timely record-keeping. Staff are expected to model respectful behaviour, follow operational procedures, and contribute to a positive, enabling environment in line with Hestia and Ministry of Justice standards. 

You'll thrive as part of a supportive team, leading by example and getting involved in practical day‑to‑day tasks such as cooking, gardening and shared activities that help create a stable and enabling environment. Your awareness of safeguarding issues and your ability to respond appropriately will be central to keeping people safe and supported. If you're someone who combines empathy with authority, adaptability with professionalism, and teamwork with initiative, this role offers the chance to make a meaningful difference every day.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The role requires the capacity to maintain firm boundaries and use authority appropriately while working pro‑socially and positively with others, alongside an understanding of the emotional and behavioural impact of trauma and the ability to support people who may display a wide range of emotions, behaviours and communication challenges. It calls for strong engagement and communication skills, a flexible and responsive approach, and an optimistic belief in people's capacity to change. You'll need to learn quickly, gather information effectively and make defensible decisions, as well as accurately receive, process and record detailed information within confidentiality requirements. Working as part of a team is essential, leading by example and taking a practical, hands‑on approach to tasks such as cooking, gardening, household duties and leisure activities. A solid understanding of safeguarding issues and the ability to address them appropriately is also key.

This role requires working shifts, including evenings and weekends. on a rolling rota.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Organisation

We are working with a well-established UK not-for-profit organisation with annual income of approximately £150 million. Operating at significant scale and complexity, the organisation manages a diverse range of income streams including donations, legacies, grant and contract funding, trading activity and investment income. The finance function plays a key role in supporting strong governance, compliance and decision-making across the organisation.

The Job

This is an excellent opportunity for an experienced tax professional to take ownership of all tax matters within a large and complex organisation. Working closely with senior finance colleagues and external advisers, you will act as the organisation's lead technical expert on VAT, Corporation Tax and Gift Aid, ensuring robust compliance, governance and risk management. You will provide practical advice to senior stakeholders, helping the organisation understand and navigate the tax implications of operational and strategic decisions.

Key responsibilities include:

• Leading on VAT, Corporation Tax and Gift Aid compliance and advisory matters
• Preparing and reviewing VAT returns, including partial exemption calculations and annual adjustments
• Managing Corporation Tax compliance and reporting
• Developing and maintaining tax governance frameworks, controls and processes
• Identifying and mitigating tax risks across the organisation
• Providing technical guidance to finance and non-finance stakeholders
• Building effective relationships with external advisers, auditors and internal teams
• Driving continuous improvement across tax processes, controls and reporting systems

Location: Remote working, with occasional office attendance in London (typically once per quarter)

Hours: 28 hours per week

The Person

We are seeking a qualified accountant or tax professional with strong technical expertise and experience operating within a large, complex organisation.

You will be able to demonstrate:

• Qualified Accountant or Tax professional
• Strong knowledge of UK VAT, Corporation Tax and Gift Aid legislation
• Experience managing complex VAT environments, including partial exemption
• A track record of delivering accurate and timely tax compliance activities
• Strong stakeholder management and communication skills
• The ability to translate technical tax matters into practical business guidance
• Experience working collaboratively across finance, systems, planning and operational teams
• A proactive approach to continuous improvement and risk management

Experience gained within the charity, not-for-profit, membership body or broader complex organisation environment would be advantageous.

What's in It for You?

• Remote working arrangement
• Double-matched pension contributions up to 8%
• 27 days' annual leave plus bank holidays, pro rata
• The opportunity to be the lead tax specialist within a sizeable, nationally recognised organisation
• Exposure to a broad range of complex tax matters and senior stakeholders
• A supportive and collaborative finance team environment

How to Apply

If you are an experienced tax professional looking for a flexible role where you can make a significant impact, we'd be delighted to hear from you.

Please submit your CV detailing your relevant experience including VAT, Corporation Tax and Gift Aid/partial exemption compliance and advisory work. Applications will be reviewed on a rolling basis.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

People & Culture Business Partner

12-month Fixed Term Contract. Full Time. Hybrid working (minimum of 2 days per week in the office)

Location - London

Salary - £58,557 per year

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting in to the Head of People & Culture, the People & Culture Business Partner will provide strategic and operational HR support to Multi-Country Clusters (MCC's) on high impact initiatives building relationships based on trust and openness and
drive meaningful change.

The post-holder will ensure organisational alignment between HR practices and MCC priorities, fostering collaboration between central HR functions and MCC operations delivering tailored solutions that align with organisational values and goals.

Some of the main areas of responsibility for the People & Culture Business Partner include:

• Collaborate with the Head of People & Culture in embedding a culture of continuous learning within the MCCs, ensuring staff promoting the exchange of ideas and knowledge to meet organisational values and goals.
• Proactively identify opportunities with MCC leadership in resourcing the right capabilities, and talent to achieve organisational goals.
• Think critically in relation to HR policies implementation ensuring these align with Christian Aid’s ethical obligations and are compliant in the operational context.
• Drive impactful decisions through advice and Support MCC Leadership on employee relation case management and ensure processes are fair and compliant to context.
• Promote the exchange of ideas and knowledge in the people planning, people management, ensuring fair, consistent practices that promote an inclusive, well-being-focused environment.
• Strive to maximise impact through the use of organisational and sector data to support leadership in driving performance management, people planning and development and ensuring CA global HR practice is embedded within the local context.
• Maintain consistent and coherent CA DEI initiatives within the local context, ensuring Christian Aid remains an equitable and inclusive employer of choice.
• Understand perspectives to MCC leaders on all people-related matters to deliver high quality work.
• Engage with local networks, ensuring Christian Aid is at the forefront of progressive HR practices fostering a team mindset in the humanitarian sector.

About you

Who we are looking for

Essential:

• A recognised professional management qualification or graduate status in HR Management or equivalent significant experience.
• Significant experience in HR business partnering or a similar role within a complex, multi country organisation.
• Has significant experience HR partnering within the charity sector; understanding the nuances of the charity environment and landscape. 
• Detailed knowledge of employment law and HR best practices across multiple jurisdictions.
• An HR practitioner who sees policy as a guide and enabler, and not as a rulebook and restrictor. 
• Highly developed interpersonal and communication skills for managing diverse stakeholder relationships.
• Is able to demonstrate compassion, but will challenge stakeholders.
• Significant experience with data analysis concepts and tools, with the ability to interpret intersecting HR data to support decision-making.
• Demonstrable experience in using Human Capital Management (HCM) systems and e-recruitment platforms to streamline HR processes and enhance operational efficiency.
• Developed analytical skill to make judgements in line with organisational values and goals.
• Proven ability to adapt global policies to local contexts while maintaining compliance.
• Experience in matrix management environments.

Desirable:

• Has international development environment understanding
• Able to speak French, Spanish or Arabic. 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

About WSUP

Woolwich Service Users Project is a charity based in central Woolwich, supporting people experiencing homelessness, poverty, poor mental health, addiction, social isolation and multiple disadvantage. WSUP provides a welcoming, non-judgemental, open-access community space where guests can access practical support, health and wellbeing services, specialist advice, and trusted relationships.

Our work is rooted in lived experience, dignity and relational support. We meet people where they are, offering both immediate relief and pathways into longer-term stability, recovery and community connection. WSUP works closely with local and national partners across health, housing, recovery, advice and community wellbeing to reduce health inequalities and improve outcomes for people who often face barriers to mainstream services.

Purpose of the Role

The Health Coordinator will lead and develop WSUP’s health coordination offer, ensuring that guests can access timely, appropriate and compassionate support around physical health, mental health, addiction, sexual health, primary care, housing-related health needs and wider wellbeing.

The postholder will provide structured triage, one-to-one support, casework, referrals and follow-up for guests experiencing complex needs. A key part of the role will be helping people who are not currently engaged with statutory or mainstream services to reconnect with healthcare, housing, welfare and specialist support.

The Health Coordinator will also play a key role in developing and overseeing WSUP’s women’s service provision, including Women’s Wednesday. This will include coordinating health and wellbeing support, strengthening referral pathways for women, supporting peer-led activity, promoting safety and inclusion, and ensuring the service responds to the needs of women experiencing homelessness, domestic abuse, poor mental health, addiction, temporary accommodation, poverty, social isolation or resettlement barriers.

The postholder will also support female residents linked to women’s accommodation and community-based support pathways in Greenwich, helping them access WSUP’s trusted community hub, women-only provision, health coordination, practical support, peer connection and specialist referrals at a pace that feels safe and appropriate.

Key Responsibilities

1. Health Coordination and Casework

· Provide a welcoming, trauma-informed and non-judgemental first point of contact for guests seeking health and wellbeing support.

· Carry out structured triage conversations to identify health, housing, safety, safeguarding, mental health, addiction, income, resettlement and practical support needs.

· Support guests to register with GPs, attend appointments, understand health information and navigate primary care services.

· Coordinate access to health interventions delivered through WSUP and partner agencies, including Hepatitis C testing, TB screening, dental support, eye care, sexual health services, mental health outreach and addiction recovery pathways.

· Support guests to access sexual health testing and referrals, mental health referrals, substance misuse support, welfare advice navigation and warm referrals into appropriate specialist services.

· Make appropriate referrals to statutory, voluntary and specialist services, including housing, mental health, substance misuse, domestic abuse, welfare advice, safeguarding and emergency support.

· Maintain regular follow-up with guests who may miss appointments, disengage or require repeated encouragement to access support.

· Maintain accurate, confidential and GDPR-compliant records using WSUP’s case management systems.

2. Development of Women’s Service Provision

· Lead the development and day-to-day oversight of WSUP’s women’s service provision, including Women’s Wednesday.

· Ensure Women’s Wednesday provides a safe, welcoming, women-only, low-barrier community support space offering peer support, health coordination, wellbeing activities, welfare advice and community connection.

· Work with women using WSUP services to co-produce activities and shape the ongoing development of the women’s programme.

· Identify and respond to the specific needs of women experiencing homelessness, domestic abuse, unsafe housing, temporary accommodation, poor mental health, substance misuse, poverty, trauma, isolation or resettlement barriers.

· Develop clear pathways into specialist support for women, including domestic abuse services, sexual health services, mental health support, substance misuse services, housing advice, welfare advice, safeguarding provision and emergency support.

· Provide a trusted community hub for women who may not yet feel ready to engage with formal casework or statutory services.

· Help women reduce isolation, build confidence, sustain community connections and gradually move towards more formal support where appropriate.

· Monitor attendance, outcomes, feedback and emerging needs within the women’s service and report learning to WSUP’s leadership team.

· Promote a psychologically safer environment for women who may have experienced trauma, stigma, exploitation, violence, exclusion or previous negative experiences of services.

3. Partnership Working

· Build and maintain effective working relationships with local health, housing, recovery, advice, mental health, domestic abuse, women’s services and community partners.

· Act as a key link between WSUP guests and external services, helping partners deliver support in a trusted community setting.

· Support partner clinics, drop-ins and outreach sessions hosted at WSUP.

· Coordinate warm referrals into specialist services and follow up with guests and partners where appropriate.

· Attend relevant meetings, case discussions and multi-agency forums where appropriate.

· Represent WSUP professionally and promote the organisation’s relational, dignity-led and trauma-informed approach.

· Identify gaps in provision and work with WSUP leadership to develop new partnerships that respond to guest needs, including the needs of women accessing WSUP’s women-only provision.

4. Peer Support and Co-production

· Work alongside volunteers with lived experience to provide safe, relational and purposeful support.

· Help ensure peer volunteers understand safeguarding, boundaries, confidentiality, lone-working and referral procedures.

· Contribute to volunteer briefings, debriefs and reflective practice where relevant.

· Support quarterly co-production sessions with women using WSUP’s provision, enabling them to shape activities, share feedback and identify gaps in support.

· Ensure feedback from guests and women using the service informs programme development, partnership working and service improvement.

· Promote lived experience as a valued part of WSUP’s approach while ensuring appropriate support, supervision and boundaries are in place.

5. Monitoring, Evaluation and Reporting

· Record triage, referrals, casework activity, attendance, outcomes and follow-up actions accurately.

· Monitor attendance, health and welfare triage, referrals, partner services accessed, peer-support activity, safeguarding concerns, guest feedback and outcomes.

· Collect feedback from guests, including women using Women’s Wednesday, to inform service development.

· Contribute to internal reporting, case studies, impact evidence and partnership updates.

· Use data and lived experience feedback to identify trends, unmet needs and service improvement opportunities.

· Support WSUP’s Community Pulse approach by ensuring guest voice and co-production are embedded in health and women’s service development.

Person Specification

Essential Experience

· Experience of working with people facing homelessness, rough sleeping, poverty, mental health challenges, addiction, trauma, domestic abuse, migration issues, social exclusion or multiple disadvantage.

· Experience of providing one-to-one support, triage, casework, advocacy, signposting or referral support.

· Experience of working with health, housing, mental health, substance misuse, domestic abuse, welfare or community support services.

· Experience of managing risk, safeguarding concerns and sensitive personal information.

· Experience of working in a person-centred, strengths-based and non-judgemental way.

· Experience of supporting or developing services for women, particularly women affected by trauma, homelessness, domestic abuse, poor mental health or complex needs.

· Experience of working with volunteers, peer supporters or people with lived experience is desirable but not essential.

Essential Knowledge and Skills

· Good understanding of health inequalities and the barriers faced by people experiencing homelessness or multiple disadvantage.

· Ability to build trust with people who may have had poor experiences of statutory or mainstream services.

· Strong communication, listening and interpersonal skills.

· Ability to work calmly and confidently with people in distress or crisis.

· Good understanding of safeguarding adults, confidentiality, professional boundaries and GDPR.

· Ability to coordinate referrals and liaise effectively with external agencies.

· Good organisational skills, including the ability to manage competing priorities and maintain accurate records.

· Commitment to equality, diversity, inclusion and anti-discriminatory practice.

· Understanding of trauma-informed practice and psychologically informed environments, or willingness to undertake training.

· Understanding of the importance of women-only spaces, safety, choice and trust when working with women affected by trauma or multiple disadvantage.

Desirable Experience, Knowledge and Qualifications

· Experience of working in a women-only or gender-responsive service.

· Experience of co-production, peer support or lived experience-led service design.

· Experience of using case management systems

· Knowledge of services and referral pathways in Greenwich and South East London.

· Lived experience relevant to WSUP’s work