Jobs in Longfield

Youth Practitioner London

Location: Greater London (Hybrid) – (Croydon, Lewisham, Greenwich, London) 
Applicants must reside in one of the following boroughs, Croydon, Lewisham, Greenwich or Southwark or be willing to relocate.

Salary: £32,000 per year

Permanent Contract: Full Time

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?

 

Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?

If the answer is yes, then read on to hear about this exciting opportunity.

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

THE ROLE

We are looking for 1 Youth Practitioner for our London Project. Applicants must be a resident in one of the following boroughs, Croydon, Lewisham, Greenwich or Southwark. Please do not apply if you don’t live in one of these areas or aren’t willing to relocate’.

As a Youth Practitioner, you’ll play a key role in keeping children safe from harm and supporting them and their families on a path to a brighter future. You’ll be part of a dynamic team delivering Railway Children’s programme in the UK, in partnership with British Transport Police (BTP).

Working with other Youth Practitioners in your project area, you will be responsible for supporting a number of young people who have been identified as being vulnerable on the transport system. The role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area.

WHO ARE WE LOOKING FOR?

We’re looking for someone who has worked with vulnerable young people and families, with an in-depth understanding of the issues they face and the impact of trauma. With a relevant qualification in youth work or social care or equivalent experience, you’ll have experience of providing front line support to safeguard some of the most vulnerable young people in the UK. You’ll have the ability to engage young people, their parents or carers within the community and deliver direct support to address issues within the family unit.
A full person specification can be found in the job pack.

For further information about this post and working for Railway Children, including how to apply, please visit our website.

At Railway Children we are committed to the safeguarding and protection of all those who come into

contact with us in our work. We follow a range of procedures to ensure that only those who are

suitable to work with children and vulnerable people are recruited to work for us. This post is subject

to a range of vetting checks including criminal records check.

 

Closing Date: Wednesday 9th September 2026

6-month contract | Fully remote | Part-time

We are working with a well-established UK charity to recruit an experienced Interim Head of Internal Audit for an initial six-month contract.

This is an excellent opportunity for someone who can bring a pragmatic, collaborative and business-partnering approach to internal audit. Rather than simply identifying risks and control weaknesses, you will work closely with teams across the organisation to understand how functions operate, improve processes and develop practical recommendations that work within the culture of the charity.

A key initial priority will be supporting a review of the fundraising function, alongside helping shape and deliver the wider internal audit programme.

Key responsibilities

• Lead and deliver the organisation’s internal audit programme.
• Undertake a key fundraising audit, reviewing processes, risks, controls and ways of working.
• Review functions across the organisation and identify practical opportunities to strengthen procedures and improve effectiveness.
• Work as a trusted business partner to senior leaders and operational teams, providing constructive challenge and support.
• Develop clear, proportionate recommendations that recognise the organisation’s culture and operating environment.
• Track audit recommendations and support teams with their implementation.
• Provide assurance and reporting to senior leadership and relevant committees.
• Help further develop the organisation’s approach to internal audit and assurance going forward.

About you

We are looking for an experienced Internal Audit professional who:

• Has strong experience delivering risk-based internal audits, ideally within a charity or not-for-profit environment.
• Has experience reviewing fundraising operations or other complex operational functions.
• Takes a pragmatic, solutions-focused approach rather than focusing solely on governance and controls.
• Is an excellent business partner, able to build relationships and bring people with them.
• Is culturally aware and able to adapt their approach to different teams and stakeholders.
• Can operate independently and confidently engage with senior leadership.
• Ideally holds a relevant internal audit or accounting qualification such as CIA, MIIA, ACCA or CIMA.

This is a fully remote six-month assignment offering the opportunity to make a tangible impact on how internal audit supports and adds value across the organisation.

Financial Controller

Salary: up to £60,000 depending on experience
Location: Home-based, with occasional attendance in head office
Hours: 35 hours per week; 28 hours will also be considered
Contract: Permanent

We are supporting a purpose-led membership organisation in recruiting a Financial Controller who will play a central role in strengthening financial management, insight, and long-term sustainability.

This is an excellent opportunity for an experienced finance professional who wants to combine strong technical expertise with leadership, influence and social purpose.

About the Organisation

The organisation is committed to supporting its members, strengthening the wider sector and contributing to positive social change. You will join a supportive organisation where finance is viewed as an important strategic partner, helping colleagues plan confidently, manage risk and make well-informed decisions.

About the Role

Reporting to a Senior Finance Lead, you will be responsible for financial controls, reporting, compliance, systems and the day-to-day finance function.

You will provide clear financial insight to senior leaders and trustees, support strategic planning and help ensure the organisation remains financially resilient.

You will also lead and develop a small finance team, build strong relationships across the organisation, and help non-finance colleagues understand and use financial information effectively.

Key Responsibilities

You will:

· Maintain strong financial controls and ensure statutory, regulatory and governance requirements are met.

· Deliver accurate and insightful management accounts, forecasts, variance analysis and financial commentary.

· Lead the annual audit and year-end process, working closely with external auditors.

· Oversee cashflow, reserves, banking and investment reporting.

· Improve finance systems, processes and reporting, using technology and automation where appropriate.

· Provide financial insight to support strategic planning, organisational development and decision-making.

· Build trusted relationships with senior leaders, trustees, budget holders and colleagues across the organisation.

 

About You

You will be a qualified accountant or bring equivalent senior-level experience and technical expertise, with a good understanding of UK accounting standards, financial governance, budgeting, forecasting and cashflow management.

You will also bring:

· Strong analytical skills and the ability to turn financial information into practical insight.

· Confidence communicating with finance and non-finance colleagues, senior leaders and trustees.

· Experience improving systems and ways of working.

· A collaborative leadership style and the ability to support and develop others.

Experience within a charity, membership body, not-for-profit or other mission-led organisation would be valuable but is not essential.

 

How to Apply

For an informal discussion about the opportunity or if you require additional support with your application, please contact Alex Williams at Giving Back Recruitment

We welcome applications from candidates from all backgrounds and are committed to an inclusive recruitment process.

Recruitment timetable:

Closing date: 9th September 2026
Client Panel Interviews: W/C 14 September 2026

The recruitment window may close earlier if sufficient suitable applications are received.

Executive Assistant to the CEO and Governance

Salary: £40,000 per annum, pro rata
Hours: 28 hours per week
Location: Hybrid, London-based with occasional travel to central London

We're seeking an organised and proactive Executive Assistant to support our CEO and help ensure effective governance across a national charity.

This is a varied role combining executive support, board administration, governance coordination, risk management and event planning. Working closely with senior leaders and trustees, you'll play a key role in helping the organisation achieve its mission and strategic goals.

What you'll do

• Provide high-quality support to the CEO, including diary management, meeting coordination and briefings.
• Coordinate Board, committee and leadership meetings, including agendas, papers and minutes.
• Maintain governance records and support compliance requirements.
• Manage the organisational risk register and support policy reviews.
• Organise AGMs, away days and staff events.
• Build strong relationships with trustees, colleagues and external stakeholders.

About you
You'll bring:

• Significant executive or senior administrative support experience in a charity.
• Experience supporting governance processes, boards or committees.
• Excellent organisational skills and attention to detail.
• Strong communication skills and confidence working with senior stakeholders.
• The ability to manage confidential information with discretion and professionalism.
• Proficiency in Microsoft 365 and related collaboration tools.

Join us and help create the strong foundations that enable a mission-driven organisation to thrive.

We welcome applications from people of all backgrounds and experiences and are committed to building an inclusive workplace where everyone can thrive.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for a Participation Administrator to join the National Theatre Participation and the Learning Team. 

To act as the central administrative point for the Participation team, working across Connections, New Views, and Young People’s projects running at the National Theatre. The role will deliver all key administrative functions, supporting the smooth and efficient delivery of work. The role will work collaboratively with colleagues to support the existing programmes and new opportunities in line with Participation’s strategy and ambitions.

The Administrator role is based in the NT’s Learning department. The role is focused on Participation team but work with the wider Learning team is required for the operation of the programme and the wider development of youth led work at the NT

The successful candidate will have the following: 

• Solid administrative experience in a professional arts organisation
• Experience of using database packages (experience gained in using the Airtable system would be especially welcome but not essential)
• Excellent organisational skills including the ability to prioritise tasks within competing work demands and to meet deadlines
• Excellent communication skills and ability to deal confidently and positively with a wide range of people of all ages and backgrounds in writing, face-to-face and over the phone.
• Some knowledge of the Secondary education sector.

If that sounds like you, this may be the role for you!

Shortlisting Requirement: As part of your application, please include in your cover letter a response to the following question: Give an example of a time when you used a database to successfully solve a complex problem or improve a process.

Please noteThe closing date for the receipt of a completed application is Monday 7 September 2026 at 10am. To apply please see our website 

10–12 hours per week | £10,582–£12,698 per annum pro rata (£37,037 FTE) | Fixed term for 5 years to July 2031 | 3% pension

CHOICE IN HACKNEY is looking for an experienced and motivated Disability Employment Coach to support disabled people to move towards employment, volunteering, education and training, while developing the confidence, skills and practical strategies needed for sustainable employment.

You will provide one-to-one employment coaching, helping participants identify their strengths, aspirations and goals and develop personalised action plans. You will support people to overcome barriers to employment through practical coaching, encouragement, problem-solving and appropriate signposting.

You will also help plan and deliver CHOICE IN HACKNEY’s Job Club, creating accessible and engaging sessions that encourage confidence, peer learning and mutual support. Alongside this, you will develop relationships with employers, recruitment agencies, training providers and partner organisations to create opportunities for disabled people.

The role recognises that employment can take different forms. You will support participants to explore volunteering, work experience, apprenticeships, self-employment, social enterprise and entrepreneurship where appropriate. You will also provide suitable in-work support to promote job retention, workplace integration and career progression.

An important part of the post will be maintaining contact with programme alumni, monitoring longer-term employment, training and wellbeing outcomes and contributing to an active alumni network offering Job Club activities, peer support, mentoring and employer engagement.

We are looking for someone with experience supporting disabled people into employment, education or training, together with experience of employment coaching, careers guidance, employability support or vocational rehabilitation. You will need excellent coaching and motivational skills, an understanding of disability and barriers to employment, and knowledge of reasonable adjustments and inclusive recruitment.

CHOICE IN HACKNEY is a Disabled People’s Organisation committed to the Social Model of Disability, equality, inclusion and independent living, and welcomes applications from disabled people and people with lived experience.

Contract Type: 6 months FTC , with the potential for the role to be extended and the hours to be increased in the future, subject to funding.

Interviews: 14th September 2026

Employer: King's Trust International (not The King's Trust)

The King’s Trust International is looking for an experienced Digital Delivery Manager to join us on an interim basis to lead the delivery of digital products and data platforms that support young people around the world to learn, earn and thrive. This is a hands-on delivery role, working across a wide range of stakeholders to ensure that new and existing digital solutions are well planned, effectively delivered and continuously improved.

We have a growing portfolio of digital products, including mobile-based learning tools, educational games and learning management systems. These products support a global audience of young people and our network of delivery partners, and we want to continue evolving them so they remain engaging, accessible and effective.

As these digital products are critical to scaling the reach of our global programmes, you will help ensure a clear and well-managed delivery pipeline is in place. Working closely with the Product Owner, you will lead the delivery of these products and support their successful adoption across our programmes.

You will be an excellent communicator who can translate complex information clearly for different audiences, build trusted relationships and keep stakeholders informed and engaged. You will also be confident coaching colleagues and supporting junior team members.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities are available throughout the year

14 hours per week | £15,131 per annum pro rata (£37,828 FTE) | Fixed term to June 2031 | 3% pension

CHOICE IN HACKNEY is seeking an experienced Advocacy Trainer and Mentor to join our Choices Into Work Project and play a key role in developing skilled, confident and effective advocacy practitioners.

This specialist role combines accredited training, mentoring, and advocacy practice. You will be responsible for eight trainees/mentees each year and will develop and deliver an accredited training programme in either Disability Hate Crime or Disability & Domestic Violence, according to organisational need and learner demand.

You will design accessible training materials and deliver engaging sessions using presentations, group discussions, case studies and practical exercises. Training will cover areas such as legislation, criminal justice processes, safeguarding, evidence gathering, advocacy, partnership working and the rights of disabled people. Domestic violence training may include safety planning, risk assessment, child protection, MARAC, housing, court processes and trauma-informed practice.

Alongside training, you will provide one-to-one and group mentoring throughout trainee placements. You will help trainees apply classroom learning to real advocacy situations, develop professional confidence and resilience, identify learning needs and build safe, person-centred advocacy skills.

Where appropriate, you will maintain a small advocacy caseload, supporting disabled people experiencing Disability Hate Crime and/or Domestic Violence with information, practical support, rights, safeguarding and criminal or civil justice processes. You will promote self-advocacy and work with specialist agencies including police, housing, legal and victim-support services.

We are looking for someone with significant advocacy or specialist support experience in Domestic Violence and/or Hate Crime, experience working with disabled people at risk, adult training and mentoring experience, and excellent knowledge of relevant legislation and trauma-informed practice.

The role can be divided into separate trainer and mentor posts depending on experience. CHOICE IN HACKNEY welcomes disabled applicants and people with lived experience who share our commitment to equality, inclusion and independent living.

Your new company
A large, well-established not-for-profit organisation.
Your new role
Reporting to the Head of Finance Business Partnering, you will be responsible for delivering financial and business advisory support to key stakeholders and the Executive team. Duties and responsibilities include delivering insightful management reports; budgeting and forecasting and ad hoc financial analysis. The anticipated duration is 7 months+. To start ASAP. Hybrid working: 2 days per week in the office.
What you'll need to succeed
You will be an experienced Finance Business Partner with strong Excel skills.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Philanthropy
Prostate Cancer UK
Location: Hybrid – a combination of remote and in-person working at our London Bridge office at least 4 days a month.
Permanent and full-time role
Salary: Band 6 range of £60,250 - £70,750 pa

Prostate cancer is the most common cancer in the UK - stealing over 12,000 of our dads, grandads, brothers and friends every year.

As the largest men’s health charity in the UK, our ambition is clear: to create a world where no man dies from prostate cancer. And this is how we’re making that happen. We are the biggest public funder of prostate cancer research, investing millions to revolutionise testing, treatment, and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

This is an exciting and pivotal moment for high value fundraising at Prostate Cancer UK.  Through our £100 million Raise the Game appeal, we are accelerating our progress over the next 5 years, to transform how men and their families navigate prostate cancer.  We are now seeking a new Head of Philanthropy to lead the strategic direction and performance of the philanthropy team, ensuring that we deliver ambitious, long-term and sustainable income growth in line with our priorities.  You will also cultivate your own major donor portfolio, and work with other senior leaders across the Philanthropy, Appeals and Partnerships team, to ensure a coordinated approach in driving a culture of excellence, accountability, and donor focus across all fundraising activity. 

About you
You are an experienced, collaborative fundraiser and people leader, who thrives in ambitious organisations and the major gifts arena. You’ll bring a strong track record of securing six-figure gifts and above, alongside the experience of designing and activating robust strategies and overseeing operational excellence that turns ambition into impact. A skilled and compelling communicator, you build trusted relationships easily and confidently with donors, colleagues and partners alike. You’re comfortable navigating the new and uncertain, bringing flexibility, curiosity and adaptability to a changing environment.

These qualities will be key to building credibility and strong relationships across the organisation and beyond. Experience in health or medical fundraising would be valuable, but it’s not essential. What is essential is your ability to interpret complex, specialist information into compelling funding propositions.  Underlying this all is your passion for driving positive change and belief in the power of philanthropy to make it happen.

What we offer
Join our team and be part of an award-winning charity. We’ll support you to develop your skills and expertise.
We offer a competitive benefits package, including:

• Generous leave entitlements that increase with service
• One ‘development day’ a month to use for training or personal development
• Enhanced contributory pension scheme
• Life insurance and group income protection
• Health Cash Plan
• Life and wellbeing advice and support via our Employee Assistance Programme
• Discounted gym membership and high street shopping discounts
• Loans for season tickets or cycles

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Community’s Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Our people networks
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:

• Pride – A safe space where LGBTQ+ colleagues – and our allies – can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people
• Mind and Body – Here to increase awareness, promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long-term illness
• Culture Club – Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed

This is a career defining opportunity to work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.  We are partnering with Richmond Associates for this search.  To request a copy of the candidate information pack or to apply, please visit their website by following the Application button, or contact Sonja Dunphy, the Managing Director or Nicola Reames, Senior Consultant for more details.

Closing date for applications is 9am FRIDAY, 18 SEPTMEBER 2026 

Interviews are currently scheduled to take place on 2nd October 2026.

Salary:  (£52,693 - £54,992) based on experience, plus the possibility of a market supplement of £2,230.

Contract Type:  Fixed Term Contract – 12 months

Closing date:    20 September 2026 at 11pm

Interview date:  TBC  

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

This is an exciting opportunity to join CARE International UK as the organisation embarks on the next phase of finance transformation. We are looking for an experienced leader who can optimise financial processes, support meaningful organisational change and adopt new technologies. If you’re motivated by creating sustainable improvements and delivering lasting impact, this is an opportunity to make a real difference.

About the role

As the Finance Transformation Manager, you will lead initiatives that enhance the efficiency, effectiveness and sustainability of our finance function, enabling the organisation to achieve its strategic objectives.

You will design, manage and deliver transformational change across people, processes, systems and data, ensuring improvements are successfully embedded and deliver measurable business benefits. Working in partnership with colleagues across Finance, IT, Fundraising, Programmes and Shared Services, you will bring stakeholders together to implement practical solutions that improve operational efficiency, strengthen financial controls, enhance reporting and support better decision-making.

This role is ideal for someone who enjoys driving continuous improvement, influencing change across organisational boundaries, and delivering meaningful, sustainable outcomes that improve the experience of those who rely on finance services.

About you

You are an experienced transformation professional with a passion for improving finance operations. Combining strong project management skills with a practical, results-focused approach, you deliver sustainable improvements across people, processes, systems and data.

You build trusted relationships at all levels, bringing stakeholders together to drive change and achieve shared goals. Motivated by continuous improvement, you thrive on delivering measurable benefits that strengthen performance and create lasting impact.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

·  Satisfactory references. CARE International UK participates in theInter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we willrequest information from successful applicants’ previous employersabout any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment,or incidents under investigationwhen the applicant left employment.

·  Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equity, Diversity and Inclusion (EDI)

We are committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. We are a Disability Confident Employer and particularly welcome applications from people with disabilities. We guarantee interviews to applicants with disabilities who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We also encourage people from minoritised communities to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

CARE’s EDI Vision Statement

We are guided by the communities we serve and grounded by our values which are: women-centred, inclusive, collaborative and quality. We share power responsibly and transparently, we earn trust and are accountable to each other, and we create supportive spaces for collaboration so that everyone is empowered to share ideas. Equity, diversity and inclusion are embedded in all we do - creating ways for everyone to be heard, respected and to thrive.

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026

About the role

This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.

You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.

You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.

Key responsibilities include:

· Managing, triaging and prioritising incoming enquiries across multiple digital services

· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances

· Identifying safeguarding, data protection, legal or other high-risk issues

· Following enquiries through to resolution and maintaining accurate records

· Managing multiple open enquiries while keeping track of relevant statutory deadlines

· Identifying recurring issues and contributing to service improvements

· Updating help pages, internal guidance and standard responses

· Working collaboratively with technical and non-technical colleagues

About you

You will be a proactive self-starter with excellent judgement, organisation and attention to detail.

You will have:

· Experience providing user support within an online, digital or information-intensive environment

· Experience managing a high volume of enquiries

· Ability to recognise sensitive or high-risk cases and take appropriate action

· Familiarity with data protection principles in a support or case-handling setting

· Strong written communication skills with a clear and empathetic approach

· Confidence working independently and knowing when to escalate

· Ability to work effectively within a remote team

Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.

About mySociety

mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.

The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.

Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.

Salary: £46,500
Contract: Permanent, Full-time
Location: London - Hybrid working
Closing date: 7^th September
Interview dates: Wednesday 16^th Sep & 2^nd Stage Tuesday 22^nd Sep
Benefits: 28 days annual leave PLUS bank holidays; option to buy or sell an additional week after one year. Increased employer pension contributions based on employee contributions (e.g., if you pay 5%, they pay 7%).

We are very excited to be looking for a High-Value Impact Communications Manager to join the growing team at Prostate Cancer UK during a pivotal moment in its high-value fundraising journey. With the groundbreaking TRANSFORM screening trial already making headlines and the ambitious £100 million Raise the Game appeal underway, the charity is investing in growing its philanthropic and corporate fundraising income.

As the new High-Value Impact Communications Manager, you will work closely with philanthropy and corporate fundraising teams to create compelling proposals, impact reports, speeches and supporter communications that inspire major donors, trusts, foundations and corporate partners. This is a newly created role with significant visibility across the organisation, offering the chance to shape fundraising communications and demonstrate the real-world impact of supporter contributions.

To be successful as the High-Value Impact Communications Manager you will need:

• Outstanding copywriting skills, with experience creating persuasive, audience-focused communications that inspire engagement and support
• Experience producing proposals, reports or other communications for high-value audiences such as major donors, trusts, foundations or corporate partners
• The ability to translate complex information into clear, compelling and accessible content

If you would like to discuss this role with us please contact us and quote the reference 3071JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

 

MOVEMENT BUILDING MANAGER 

(FIXED-TERM MATERNITY COVER UP TO 12 MONTHS)

Background:

Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. To ensure LGBTI+ rights remain a priority on global agendas, we take a three-fold approach:

• We strengthen capacities and build networks and movements, by supporting a diverse range of international LGBTI+ partners and networks to access the skills, training, and financial resources they need to be able to shift hearts and minds and create enabling environments for policy and legal change. 

• We advocate for inclusive policy change, by generating data-driven evidence that amplifies our partners’ lived experiences and priorities and by ensuring political leaders and government officials have access to the accurate, timely and relevant information needed to effectively challenge anti-LGBTI+ narratives and strategies and drive positive change.

• We enhance collaboration and coordination among stakeholders, by building networks and connecting grassroots organisations with political actors in strategic spaces to drive meaningful and lasting change for LGBTI+ communities across the Commonwealth and around the world.

Kaleidoscope Trust is proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat. Our partnerships with LGBTI+ communities across the Commonwealth have informed our approach to inclusion and equality, in the workplace and beyond. 

We are an open organisation, committed to having great working practices that enable all team members to have ownership over their work. We are committed to employing and nurturing a diverse range of people, and especially encourage applications from women, the vast and varied members of the LGBTI+ community, the multiply-marginalised, and People of the Global Majority.

 

The Role:

The Movement Building Manager is central to KT’s mission, helping drive the legal, policy, and social change needed to advance LGBTI+ rights by strengthening partners’ capacity, supporting their advocacy, and building long-term movement impact.

The role oversees KT’s major grant-funded programmes from start to finish. Through direct delivery and coordination across KT, they ensure that each grant meets its objectives, is delivered on time and within budget, is compliant with regulations and requirements, including reporting, is risk-managed, and contributes to KT’s wider movement-building strategy.

This role is an opportunity to support LGBTI+ organisations at a critical moment globally, providing the longer-term funding, partnership, and capacity support needed to drive legal, policy, and social change in their own contexts.

The Movement Building Manager will be the lead responsible for the delivery, donor compliance, and accountability of part of our programmatic work. The successful candidate will be responsible for delivering key parts of the grants directly (such as grant-making and capacity strengthening support), build connections and relationships with grantee partners, and will support coordinated delivery across KT by bringing together colleagues and functions to meet programme objectives and donor requirements.

Contract type: Fixed-term maternity cover (up to 12 months). The successful candidate will be employed until the substantive postholder returns from maternity leave. While the expected duration is up to 12 months, the contract may end earlier if the postholder returns sooner.

 

Key Responsibilities:

• Leading the delivery of a major governmental/institutional grant to agreed standards and timelines, including capacity strengthening and grant-making and coordination of grant-linked workplans, outputs, and timelines across the organisation.

• Ensuring and coordinating full compliance with donor requirements, including narrative and financial reporting, safeguarding, due diligence, monitoring, and financial accountability, and supporting other teams to meet the same.

• Managing partner relationships and supporting organisations through long-term accompaniment, capacity strengthening, and strategic movement support.

• Efficient stakeholder management, maintaining close communication and coordination with the donor, partners, consultants and service providers, and/or any other external stakeholder related to the grant.

• Overseeing grant-making processes, including due diligence, contracting, sub-grant management, partner monitoring and support (including review and improvement of their reporting), and compliance.

• Working closely with finance colleagues to manage programme budgets, forecasting, donor financial reporting, and operational delivery processes.

• Identifying and managing delivery risks across programmes, including safeguarding responsibilities and partner security considerations in sensitive contexts.

• Supporting shared learning across programmes, including capturing insights from partner work, and contributing to organisational impact assessment and development of new capacity strengthening products and approaches. 

• Contributing to intel monitoring and understanding of movement needs and anti-rights dynamics. 

• Coordinating with other KT teams to ensure programme delivery is joined-up, realistic, and aligned with organisational priorities. 

• Working closely with the Head of Movement Building to ensure coherence across the grant portfolio, clear prioritisation, and sustainable workload planning. 

• Contributing to a collaborative and sustainable team culture, supporting shared planning and realistic workload management across the Movement Building Team. 

• Collaborating with TCEN members, where KT grant delivery intersects with network activity, while maintaining clear governance boundaries and recognising TCEN’s distinct member-led accountability. 

 

Person Specification:

Essential

• Experience managing grant-funded programmes in the Global South and East, including delivery, compliance, safeguarding, and reporting. 

• Strong understanding of donor requirements and accountability, including financial oversight and risk management. 

• Experience working with civil society partners in the Global South and East, building trusted relationships and providing long-term support. 

• Experience of grant-making processes, including due diligence, contracting, sub-grant management, and partner monitoring. 

• Ability to coordinate delivery across colleagues and teams, ensuring programmes are delivered effectively and realistically. 

• Strong organisational and communication skills, including clear writing for donor audiences. 

• Commitment to LGBTI+ rights and an understanding of the challenges facing movements globally, including the anti-rights environment. 

Desirable

• Experience working with institutional donors such as FCDO, DFAT, or similar. 

• Experience delivering capacity strengthening alongside grant-making. 

• Familiarity with movement-building or network-based approaches, including work alongside member-led structures such as TCEN. 

Staff benefits:

• The post-holder is entitled to standard annual leave of 25 days plus bank holidays, as well as an additional 2-week office closure in December.

• Access to a free Health Cash Plan for savings on optical, dental and other treatments, as well as access to free counselling and legal support.

• Salary sacrifice for pension contributions.

Terms and Conditions:

• This role is full-time (37.5 hours per week).

• The salary is £43,000 p.a. plus pension contributions.

• The post-holder will be managed by Kaleidoscope Trust’s Head of Movement Building.

• The staff member will work from home as part of our fully remote working model (within the United Kingdom), with the occasional requirement to travel to off-sites for meetings or events and possibly internationally.

• Standard core hours of work are 9:00am - 5:30pm (London time) with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu).

• The post-holder must possess the right to live and work in the United Kingdom for the period of the contract.

• Desired starting date: as soon as possible.

 

How to apply: 

Using our website, please upload your CV and a two-page maximum cover letter explaining:

(i) your interest in joining Kaleidoscope Trust for this role

(ii) your relevant experience as per the person specification outlined above, and 

Closing date:  Sunday 13th September  2026 at 23:59 (London time).

Interviews (estimated):  Week commencing 21st September.

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