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Job Title:
Front of House, Concierge/Receptionist
Team/Department:
House & Conferencing / Finance & Services
Hours:
Job Share – 25 Hours per week (0.625 FTE)
Salary Range:
£32,000 - £35,000 FTE per annum
Contract:
Fixed Term to Permanent (12 Months)
Reporting to:
House & Conferencing Manager
Other Key Relationships:
Director of Finance & Services
House Maintenance Manager
HR & Compliance Officer (Health & Safety)
All Tenants and Staff of Mothers Union
Mothers Union
Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world.
Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.
Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.
Role Purpose
The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.
The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.
Core Responsibilities
· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.
· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.
· To assist with meeting-room bookings.
· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.
· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.
Detailed Tasks
Front of House / Reception
- Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
- Manage VIP arrivals and departures with seamless, attentive and personalised service.
- Greet and assist professionally; provide information, directions, to desired locations and general support as required.
- Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
- Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
- Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
- Ensure all internal and external clients feel valued and supported at all times.
- Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
- Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.
Security
- Sign in all visitors and issue access passes to contractors in accordance with building procedures.
- Maintain lobby presence and ensure entrance doors are covered at all times.
- Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
- Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.
Conferencing & Meeting Room Support
- To handle enquiries, take and manage bookings for meeting rooms.
- In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.
General MU Operational Support
1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.
2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.
Working for Mothers Union
Detailed package, benefits and wellbeing package:
· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union
· 2 days paid volunteering leave (pro rata for part-time staff)
· Employer pension scheme with 7% employer contribution
· Enhanced maternity, paternity and adoption leave and pay
· Employee Assistance Programme including Virtual GP and Coaching
· Life Assurance
· Annual Season Ticket Loan
· Bike purchase salary sacrifice scheme (Cycle2Work)
· Eye care voucher and an allowance towards glasses
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.
Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.
We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.
How to Apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Application Deadline – 31st May 2026
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.
We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Person Specification
AREAS AND CRITERIA
ESSENTIAL
DESIRABLE
Skills and Experience
Minimum 2 years’ experience in a corporate, administrative or luxury hospitality role
Experience in front of house and reception procedures, within a conferencing environment
General understanding of the charity sector and what motivates the individuals that choose this line of work
Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel
Experience using and interacting with iVVy (Conferencing Management) and Dynamics 365 (CRM Database)
Impeccable personal presentation; confident, welcoming and professional demeanour
Strong customer-service focus with genuine interest in people; friendly, calm and approachable
Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
Excellent organisational, and time management skills
Evidence of working in a team and contributing to a diverse and collaborative working environment
Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals
Personality Characteristics
ESSENTIAL
DESIRABLE
· To have a genuine commitment to the values and ethos of the Mothers Union as a Christian faith-based movement
A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
The ability to work with good humour, tact, and diplomacy and to maintain confidentiality
· Positive attitude
· Ability to meet deadlines, and to work under pressure when required
Attention to detail and accuracy
Proactive and able to work well independently as well as part of a team
Passionate about achieving excellence through continual learning
Attach a cover letter to your CV. The interview process will be in 2 stages. Application Closing Date – 31st May 2026
The client requests no contact from agencies or media sales.
London Gypsies and Travellers (LGT) challenges social exclusion and discrimination, working for change in partnership with Gypsy and Traveller communities living on council caravan sites, roadside camps, in bricks and mortar housing, and those experiencing homelessness.
We offer accommodation advice and advocacy, family services and a youth mentoring programme that support hundreds of families and individuals each year. Our community development, research, policy work and campaigns are rooted in community involvement and lived experience and aim to create long-term positive change for Gypsies and Travellers across London and an end to the discrimination they face every day.
We are a small, committed and supportive team of 12 staff who seek to live out our organisational values throughout our work: Collaboration, Courage, Empowerment, Inclusivity, Equity, Community.
LGT is an equal opportunity employer and values diversity in its workforce. We strongly encourage applications from Gypsy and Traveller communities.
About the role
This Operations & Administration Coordinator role is a diverse and hands-on role, covering a wide range of tasks and responsibilities that are essential to the smooth, efficient running of the organisation. It's a part-time position for three days (21 hours) a week.
You will provide day‑to‑day operational coordination across IT systems, office management, finance administration and HR processes, alongside varied administrative support. Acting as a central point of contact, you will work closely with colleagues, external suppliers and advisors to ensure our working environment, systems, policies and processes are practical, compliant and support staff to do their best work.
The role works with all staff and external suppliers, particularly the Resilience Strategy Lead, Finance Officer, CEO and external IT support providers.
Please review the job description attached below for more detailed explanation of key responsibilities and requirements.
About you
The role is ideal for someone who is adaptable, organised and enjoys problem‑solving and improving systems. You’ll be comfortable juggling multiple priorities, communicating clearly with people with different levels of technical knowledge, and working independently while staying connected to a small team.
This is a varied role and we don’t expect you to already be an expert in all of the responsibility areas. We welcome applicants with different strengths and backgrounds and there is plenty of scope to learn and develop in the role. We’ll support you to do this through supportive line-management, development opportunities and training where needed.
Although solid IT skills and knowledge are essential, this is not a technical specialist role - the emphasis is on coordination and oversight, liaising between colleagues, external advisors and technical support, and following issues and projects through to completion.
How to apply
Review the detailed Job description below. Using the 'click to apply' button, please send us your CV and a cover letter (max 800 words) addressing the questions below:
1. Why are you interested in this role with London Gypsies and Travellers?
2. What experience and skills would you bring to the role?
Please refer to the key responsibilities and person specification when preparing your application. Applications without a cover letter will not be considered.
Closing date: Monday 18 May, 23:30pm
Interviews: Tuesday 26 May (stage 1), Monday 1 June (potential stage 2)
Please note: Applicants must have the right to work in the UK. We are not accepting CVs or applications via recruitment agencies for this role.
The client requests no contact from agencies or media sales.
Are you a programme manager who has experience of working on complex IT projects?
We’re looking for a Programme Manager to apply project management methodologies to our Dogs Trust Ireland transformation programme, which will involve migrating a legacy customer relationship management (CRM) system to Salesforce.
What does this role do?
As Programme Manager (Dogs Trust Ireland CRM Transformation), you will:
- apply standardised project management lifecycles, methodologies and governance to all activity in the Dogs Trust Ireland transformation programme, ensuring all work is aligned with wider programme objectives,
- work with key stakeholders to define and document the project scope, objectives and outcomes, and then deliver organisational change and embed new ways of working,
- work closely with the CRM implementation partner, Product Owner and Dogs Trust UK technical teams to shape the solution, coordinate and manage delivery, ensuring agreed objectives and timelines are met,
- manage and track dependencies throughout, and work with the Portfolio team to provide delivery assurance.
While this role will be based at our London office with hybrid working, the post holder will be expected to travel regularly to Dogs Trust Ireland offices in Dublin. This role is a fixed term contract until December 2027.
Interviews for this role are provisionally scheduled for 28th and 29th May 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience of delivering complex IT transformation programmes, ideally with experience of CRM systems or Salesforce specifically. This will be underpinned by strong programme governance and delivery management expertise. You’ll be an excellent communicator with strong stakeholder management skills, who works proactively and autonomously, and is able to influence stakeholders at all levels. A commitment and passion for the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Are you looking for a role that uses data to drive decision making and change?
We’re looking for a Business Insights Officer, who will work across Dogs Trust to gather and analyse data and information from every corner of our organisation to develop a deep understanding of performance and enable evidence-based planning.
What does this role do?
As Business Insights Officer, you will:
- build relationships with stakeholders in every division, not just gathering performance metrics, but using thoughtful enquiry to build trust and understand challenges, ensuring the ‘right’ information is being gathered and monitored,
- collate data into a regular management report, analysing findings to identify trends, risks, challenges and opportunities, and surfacing these to leadership,
- ensure findings are accessible and user-friendly, using your understanding of the organisation and its strategic goals to articulate findings in a meaningful and impactful way,
- continuously improve and critique findings and approaches, working curiously and inquisitively to challenge the status quo to help the organisation flourish,
- be passionate about our mission, and particularly the ability to use insights to optimise the work we do and improve performance.
Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.
Could this be you?
To thrive in this role, you’ll fundamentally need strong data analysis skills, with the ability to interpret data, identify trends and generate and communicate actionable insights. While a background in technical BI skills isn’t essential, we’re looking for candidates who understand the importance of business insights and how data visualisation and dashboards can support this. You’ll be working towards some critical milestones and deadlines, so the ability to work calmly under pressure and stay organised is key. You’ll also be a confident communicator, who is able to establish trust, have meaningful conversations and convey the importance and impact of strong business insights on organisational performance. A commitment to the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
The Bromley Mental Health & Wellbeing Hub (BMHWH) is a key part of the transformation of mental health services in the borough under the NHS Long Term Plan. Delivered in partnership with Oxleas NHS Foundation Trust, the Hub brings together primary care, secondary care and the voluntary sector to provide flexible, holistic and integrated support for adults with mental health needs.
We are seeking a Senior Mental Health Advisor to join our Information, Advice and Guidance (IAG) and Tailored Wellbeing pathway. This is an exciting opportunity for experienced mental health practitioners who are passionate about high-quality, person-centred support and who thrive in a collaborative, fast-paced environment.
As a Senior Mental Health Advisor, you will provide strong, supportive line management to a team of Mental Health Advisors, ensuring high-quality casework, reflective practice and staff wellbeing. Alongside your leadership responsibilities, you will hold a small caseload, delivering tailored, time-limited one-to-one and group interventions to adults with mental health problems, including those with heightened need or risk.
You will work closely with Oxleas clinical colleagues to undertake holistic assessments, coordinate referrals, and ensure joined-up support that meets individual needs. You will also play a key role in service development, quality monitoring and representing the Mental Health Advisory team in key meetings.
Key Responsibilities:
- Supervise and support a team of Mental Health Advisors
- Ensure high-quality case management, safeguarding practice and accurate record-keeping
- Deliver holistic assessments and brief, person-centred interventions to a small caseload
- Coordinate referrals and work collaboratively with Oxleas and community partners
- Monitor outcomes, contribute to service development and represent the team in key meetings
- Promote recovery, independence and access to local wellbeing opportunities
About You (more detail in the Person Specification)
We are looking for candidates who can demonstrate:
- Experience working within mental health services
- Strong line management or supervisory experience
- Confidence in completing holistic assessments and managing a diverse caseload
- Ability to work independently while contributing to a collaborative, multidisciplinary environment
- Strong organisational skills and the ability to thrive in a fast-paced setting
- A proactive, reflective and person-centred approach
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 10th May (11:59pm)
Likely interview date: Week beginning 18th May
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Dataro are looking for a Customer Success Manager to help grow their presence across the UK charity sector. This is a role focussed on providing excellent client satisfaction to the post holders UK and Europe based charity and not for profit portfolio. You will spend your time meeting clients, following up on queries and IT tickets, and supporting them in a consultative way to get the best impact from Dataro. This role is ideal for someone who enjoys building relationships, spotting opportunities to deliver great customer service and maintaining great channels of communications.
Dataro is a growing company that has retained a start up midset and ethos, so colleagues work with high levels of agency, are solutions focussed and happy delivering at pace.
You’ll work closely with other Customer Success Managers in the UK, as well as colleagues across the USA and Australia. This role would suit someone with experience of customer service and relationship management with a charity setting, who understands fundraising and what tools such as Dataro can do to help support income generation. Candidates don’t need to know Dataro’s product inside out, training will be provided, but an understanding of charity CRMs would be useful.
This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to speak to us before the closing date.
Timeframes
Closing date for applications: Midday Thursday 19th May
Candidates will be notified of outcomes by EOD Friday 22nd May
Interviews will be two stages, see dates within the Candidate Pack
Harris Hill is working with a health membership body, supporting their drive to recruit an interim Senior Media and Communications Officer, for 6 months, on a hybrid basis in London.
Key responsibilities:
Take the lead in handling and responding to media enquiries for the organisations various localities, in a timely manner, liaising with the Head of External Affairs, Heads, colleagues, partners and key spokespeople.
Plan and deliver proactive communications campaigns in line with the org's relevant policy priorities.
Monitor the media and react when appropriate opportunities present themselves, including on major Government announcements and stakeholder activities.
Work with colleagues from the relevant Policy teams, as well as the wider media and comms team, to ensure all external messaging is consistent and has been approved as per the org’s approvals process.
Prepare spokespeople for media activity, including drafting media briefings attending interviews and supporting post-interview follow-up.
Work with colleagues to ensure the org’s media and comms activity, in Scotland, Wales and Northern Ireland is promoted across our owned platforms, including uploading to the website.
Contribute to the day-to-day activities supporting the smooth operation of the press office, including timely monitoring and circulation of devolved media coverage, social media monitoring, and regular reporting.
Participate in the out-of-hours press office rota, including monitoring social media, while keeping the Head of External Affairs informed of any potential risk.
If you are immediately available and would love to hear more about this opportunity, please apply for further information.
This is an exciting opportunity to join GamCare as we continue to expand and develop our Online Support Services. To support this expansion, we are seeking an Online Support Team Leader to oversee and lead a growing remote team delivering vital digital support to individuals affected by gambling harm.
The role
You will be responsible for overseeing the delivery and development of GamCare’s Online Support Services, which currently include online appointments, email support, chatrooms and forums, and a self-guided online support programme.
You will lead a remote team of Online Support Practitioners within the wider Helpline service, ensuring consistent, safe and effective support is delivered across all digital channels.
Key responsibilities
·Managing the daily operational delivery of Online Support Services, ensuring high-quality support and adherence to agreed KPIs
·Providing line management for Online Support Practitioners, including supervision, team meetings, rota planning, and managing leave and cover
·Advocating for and promoting Online Support Services internally and externally to improve accessibility and awareness
·Supporting the ongoing reporting and evaluation of GamCare’s Online Services
·Identifying opportunities for service development and contributing to the design and implementation of improvements
About you
This is a key leadership role for someone with experience delivering support services to vulnerable or complex individuals, alongside experience of supervising, coaching, mentoring or managing staff or volunteers. You will also bring a strong commitment to person-centred, non-judgemental practice.
You will be a confident communicator, comfortable working collaboratively across the Helpline service, and able to balance operational leadership with empathy, support and clear decision‑making – particularly when managing complex or high‑risk contacts.
Strong IT skills are essential, including experience working with digital platforms, CRM systems or call-handling tools.
About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Benefits You Can Enjoy
·33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
·A generous Pension Scheme - we contribute 6% and you contribute 2%
·Discretionary company sick pay from day one of service
·Employee Assistance Programme – 24-hour support
For further details and to apply please click the apply button.
Closing date for applications: 10th May 2026.
This post requires a DBS check.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUMMARY
Position Title: Head of Spacemaking and Operations
Level: Level 6
Pay: £40, 000 -46, 000 (FTE yearly)
Reports to: Director of Finance, HR and Operations
Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 3 days’ work from our office (Mondays, Wednesdays and Thursdays)
Contract: Full time (40hrs/weekly), 2-year Fixed Term contract.
Start date: As soon as possible
Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.)
The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.
Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.
We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.
We are now looking for a Head of Spacemaking & Operations who believes in this vision and can ensure that TAA’s Liberation Centre is safe, fully operational, and intentionally designed as a welcoming, accessible, and inclusive environment. This role bridges operational delivery and spatial experience, ensuring that the Centre not only functions effectively behind the scenes, but also reflects TAA’s values in how people experience, move through, and use the space. You will combine operational oversight, facilities management, and space experience design, working across teams to ensure the Centre is safe, compliant, efficient, accessible and welcoming for staff, young people, and the wider community.
Before you skim the job description, please remember you don’t have to tick all the boxes to apply. We all experience a bit of imposter syndrome, including staff here at The Advocacy Academy. If this role pulls you in and you believe you could make a meaningful difference, we encourage you to apply or reach out to us to discuss further. We are especially interested in people who bring lived experiences, perspectives, and ways of working.
AREAS OF RESPONSIBILITY
1.You will become a key member of the Finance, HR & Operations Team, including but not limited to:
- Supporting the Director of Finance, HR and Operations in maintaining and improving operational systems and processes
- Supporting the delivery of the Liberation Centre strategy, working across teams to ensure the Centre provides a functional, welcoming, inclusive, and safe environment for staff, young people, and the wider community
- Building relationships across departments, understanding their needs, and communicating operational updates to the Director
- Ensure escalations to the Director of Finance, HR and Operations are timely, well-prepared, clearly articulated, and supported by relevant information to enable effective decision-making.
2.You will ensure that your responsibilities run like well-oiled machines by supporting TAA’s facilities, ensuring the Liberation Centre operates safely, efficiently, and in full compliance with relevant regulations by:
- Acting as the main operational liaison for the Liberation Centre, including council, building management, and external contractors
- Managing relationships with facilities providers, maintenance contractors, cleaners, and IT vendors
- Overseeing health & safety compliance, including staff training, evacuation procedures, drills, and statutory checks
- Supporting the development and implementation of risk assessments (fire, general, wellbeing, incidents, remote work, etc.)
- Ensuring procurement, supplies, and stock levels are managed effectively and responsibly
- Coordinating first aiders and fire marshals as required
- Ensuring operational cost-efficiency across facilities and space-related services
3.You will help shape the Liberation Centre as a purposeful, accessible, and welcoming environment by:
- Supporting the ongoing development of the Liberation Centre as a safe, inclusive, and values-aligned space
- Leading on accessibility improvements across the physical environment, ensuring equitable access for disabled community members
- Shaping improvements to layout, usability, and overall experience of the space
- Ensuring the space reflects TAA’s values of care, inclusion, and liberation in its physical design and use
- Working with internal teams to understand spatial needs and translating them into practical and experience-led improvements
- Supporting a positive, caring, and community-centred environment across all users of the space
4.You will support reliable and secure operational infrastructure by:
- Acting as liaison for IT and facilities providers
- Supporting setup, maintenance, and improvement of workplace systems and equipment
- Ensuring infrastructure supports accessibility, inclusion, and ease of use
- Identifying improvements to systems that enhance operational efficiency and user experience
- Supporting secure onboarding and offboarding of staff from a systems and access perspective
5.You will act as a key connector between operations and delivery teams by:
- Work with the Working closely with programmes, Organising & Campaigns, community, and communications teams to ensure smooth operational delivery
- Supporting logistics for events, residentials, camps, and programmes, including venue sourcing, bookings, and on-site coordination
- Providing operational and administrative support for space usage, scheduling, and bookings
- Supporting onboarding and offboarding processes from a space, systems, and logistics perspective
- Supporting new staff inductions and ensuring new starters are equipped to use the space effectively
- Supporting internal communication of operational updates across teams
6.You will support the Director in embedding safety, wellbeing, and care into how the space is used and experienced by:
- Ensuring health & safety processes are embedded and consistently followed
- Coordinating safety training and maintaining up-to-date knowledge of regulations
- Supporting a culture of shared responsibility for safety within the Liberation Centre
- Working with the community team to ensure safety practices are values-aligned
- Supporting emergency preparedness and incident response processes
- FMaintaining a safe and functional environment by ensuring the space is kept clear, organised, and free from unnecessary clutter or hazards.
7.Culture, values and wider strategy and mission. Provide senior functional leadership for Spacemaking and Operations, ensuring delivery of organisational strategy through effective planning, coordination, and implementation across your area. Contribute to shaping organisational priorities through insight, delivery experience, and cross-departmental collaboration. To include but not limited to:
- Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
- Champion the organisation’s commitment to social and economic justice, ensuring this is embedded in the design and delivery of spacemaking and operational activity, and reflected in partnerships and ways of working within your remit.
- Act as a role model for organisational culture and values, setting expectations within your teams and supporting colleagues to apply these consistently in day-to-day practice.
- Work closely with leaders across the organisation to identify opportunities to improve organisational impact and efficiency, contributing operational insight to strategic planning and decision-making.
- Identify, assess and escalate risks related to operational delivery, organisational culture, and alignment with stated values and principles, ensuring timely mitigation within your area of responsibility.
- Lead and enable effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced, and working effectively towards shared organisational goals.
- Foster a culture of openness, care, accountability and continuous improvement within your area, contributing to wider organisational wellbeing practices.
- Take responsibility for your own ongoing leadership development, and actively support the development of others, building capability and leadership within the Spacemaking and Operations function.
- IEngage in organisational wellbeing practices by communicating needs appropriately, participating in feedback processes, and contributing constructively to living the TAA transformative culture
8.Governance and Compliance
- Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
- Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
- Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
- Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
- You will support Programmes, Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals
WHAT SUCCESS WILL LOOK
- The Liberation Centre runs smoothly, safely, and reliably day-to-day
- Staff and community members experience the space as welcoming, accessible, and well cared for
- Operational systems are efficient, compliant, and low-friction
- Space improvements are intentional, values-led, and responsive to user needs
- Teams can focus on delivery, supported by strong operational and spatial infrastructure
A BIT ABOUT YOU
- You are passionate about, and committed to, creating a more fair, just and equal world.
- You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
- You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
- You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
- You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
- You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
- You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.
IDEAL SKILLS & EXPERIENCE
- 3-5+ years’ experience in operations management, ideally including leadership responsibility for teams, workflows, or service delivery.
- Comfortable operating as the senior operational lead on site when required, maintaining full delivery responsibility and ensuring clear communication and escalation pathways.
- Demonstrated experience in facilities management and/or IT systems coordination, with an understanding of how operational infrastructure supports organisational effectiveness.
- Working knowledge of operational tools and systems (e.g. Microsoft Excel / Google Sheets, Canva, and similar platforms), with willingness to learn and adapt to new systems as needed.
- Experience supporting or developing operational processes, with an interest in improving efficiency, clarity, and user experience across systems and teams.
- Proven ability Experience working with diverse audiences and stakeholders, with an understanding of access needs and inclusive practice to manage multiple workstreams simultaneously, prioritise effectively, and maintain delivery in a fast-paced environment.
- Experience designing and delivering spaces, services, or operations with a strong understanding of access needs, ensuring inclusive and equitable participation.
This is an outline of the responsibilities and duties of the Head of Spacemaking & Operations role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.
HOW TO APPLY
Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).
- Tell us about a social justice issue that makes you angry and why it matters to you?
- Our Head of Spacemaking & Operations role entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
- Include anything else you would like us to know as we consider your candidacy for the Head of Spacemaking & Operations role.
In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.
DATES
- Closing Date: The deadline for applications 8th June 2026 by 10am.
- First Round of Interviews: will be scheduled for w/c 15th June 2026 (Dates are subject to change).
- Second Round of Interviews: will be scheduled for w/c 29th June 2026 (Dates are subject to change).
Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.
A NOTE ON USING AI TOOLS IN YOUR APPLICATION
We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.
We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.
If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.
NOTHING ABOUT US WITHOUT US
We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.
We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.
As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.
All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.
We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUMMARY
Position Title: Head of Programmes (CMDP) Mat-Cover
Level: Level 6
Salary: £40, 000 - 46, 000 (FTE yearly)
Reports to: Director of Programmes and Partnerships
Location: The Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)
Contract: Fulltime (40hrs/weekly), fixed-term maternity cover contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding.
Hours: TAA has flexible working hours, with some expected evenings (e.g. one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).
Start date: As soon as possible(potentially June with consideration for notice period)
Benefits: TAA laptop (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).
The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.
Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.
We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.
We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.
We are looking for a Head of Programmes who believes in this vision and is capable of building the leadership of young people that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow the Changemaker Development programme, train and organise Changemakers, create magic and spark the hope for something more! If this excites you, then please apply.
Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day.If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!
AREAS OF RESPONSIBILITY
1.You will be responsible for the Changemaker Development Programme (CMDP) including but limited to:
- Working with the Associate Director of Programmes and Associate Director of Partnerships to coordinate programmes planning and delivery timelines for CMDP.
- Managing cross programmatic projects to standardise processes and practices in the Programmes Department
- Designing and developing the recruitment process for Alumni to join the CMDP and create a targeted recruitment strategy to grow the Alumni Changemaker pool
- Managing the monitoring and evaluation of the programme including quantitative and qualitative data, and facilitate the process of ongoing learning being integrated into the programme
- Working with Programmes Leadership Team to coordinate and deliver a holistic safeguarding, wellbeing and pastoral care strategy across TAA’s work with young people
- Responsible for holding the CMDP budget and ensuring that it is managed and spent in accordance with TAA expenses procedure e.g. signing off expenses up to £1,000 expenditure and escalating to Director of Programmes and Partnerships for amounts exceeding this.
2.You will be accountable for the learning design and delivery to include but not limited:
- Leading the design of the CMDP curriculum to agreed TAA standards engaging key stakeholders, e.g. alumni, programmes team, external partners
- Supporting Alumni Changemakers to design, deliver and facilitate social justice workshops in line with established pedagogical approaches at TAA.
- Leading the development of learning journeys for Alumni Changemakers.
- Working during school holidays for camps, and in the evenings to accommodate school hours, which may include regular evening work and unsocial hours during programme delivery.
3.You will be the port of call for the Changemakers and Community Organisers who will help run the programme, and a regular and trusted individual whom the young people know and can connect with. To include but not limited to:
- You will support the Changemakers in co-creating this space with young people in the community and helping them identify ways to bring participants along into the membership.
- You will be managing the Changemakers who are delivering the programme - and updating both the Community Director and Director of Programmes and Partnerships on their progress and development.
- You will hold the budget for the programme - keeping track of expenses and thinking through ways to keep costs down.
- You will ensure that you provide accurate and timely financial information to the budget lead for your work and to the Finance, HR & Operations team
- You will be responsible for holding relationships with Alumni Changemakers and holding the relational culture of the CMDP to ensure we have a brilliant atmosphere for learning, nurturing and growth for Alumni Changemakers, including but not limited to:
- Taking responsibility for the pastoral care of Alumni Changemakers on placement including building the pastoral care approach with the Programmes Leadership Team.
- Taking responsibility for building and nurturing key relationships with fellow social justice activists, organisers and educators in the sector who can support, challenge and inspire our Alumni Changemakers.
- Representing TAA at any applicable events, in the press and in activist circles
- Building and nurturing relationships with alumni/members.
4.You will be accountable for the learning design and development of the Leadership Development Framework. To include but not limited to:
- Designing and developing a cohesive, high-quality curriculum aligned to TAA’s strategic goals and organisational values
- Establishing and embedding a clear pedagogical approach that underpins all delivery and supports effective facilitation
- Creating structured learning journeys that support the progression and development of young people as leaders
- Developing and maintaining facilitator guides, resources and tools to ensure consistency and quality across delivery
- Working with staff and members to ensure curriculum and pedagogy are effectively understood and implemented
- Reviewing delivery, gathering feedback and insights from members, and iterating on the curriculum and approach to continuously improve quality and impact
5.You will ensure that your programmatic activities are managed as well-oiled machines through pulling in the right people at the right time and ensuring that key milestones are met:
- Responsible for ensuring effective departmental administration including delegating key administrative tasks to relevant staff
- You will be working with the Director of Programme and Partnerships, Director of Community, the Safeguarding and Wellbeing Team and others to think about the safety, safeguarding, and wellbeing needs of the young people participating in the programme and beyond.
- You will ensure safeguarding and Health and Safety standards are met across the programmes team and other critical policies and practices within the organisation, working proactively with relevant leads to understand requirements and operationalise effectively
- You will contribute towards risk management standards and ensure Health and Safety standards are met across programmatic and community team
- You will be responsible for managing and overseeing a suite of behind-the-scenes systems, databases and resources which comply with UKGDPR, safeguarding and other legal requirements.
- You will be responsible for overseeing the logistics of the CMDP including the organisation and coordination of venues, food, travel, staff and risk assessments, individual care plans etc.
- Work closely with the development team to align work with fundraising targets and support them in identifying and securing appropriate fundraising opportunities
- You will be committed to learning, monitoring outcomes, and holding us accountable to ourselves, our communities, funders, allies and donors. This includes shaping thoughtful MEAL practices and developing systems that go beyond compliance, enabling genuine learning and innovation while respecting the integrity and privacy of the young people in the programme.
6.Culture, values and wider strategy and mission. Provide senior accountability within your remit for ensuring the delivery of our strategic objectives by embedding our vision, mission, strategy, ideology and cultural values across your area and the wider organisation. Play a central role in shaping organisational direction and leading cross-departmental priorities and initiatives. To include but not limited to:
- Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
- Acting as a champion of organisational culture and values, setting the standard across teams and holding others to account in upholding these in practice
- Leading on identifying and driving opportunities that strengthen organisational impact, working closely with your senior leadership, including the Director of Finance, HR and Ops, and contributing to high-level strategic direction
- Holding ultimate responsibility for identifying, assessing and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking decisive and timely action within your area of responsibility
- Enabling and leading effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced and working cohesively towards shared goals
- Shaping and modelling a culture of openness, care and accountability, contributing to organisational wellbeing approaches and supporting leaders across the organisation to do the same
- Taking ownership of your continued leadership development, while also actively supporting the development of others and building leadership capacity within your area
- Taking responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA transformative culture
7.Governance and Compliance
- Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
- Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
- Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
- Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
- You will support Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices within CMDP and Open Access align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals
A BIT ABOUT YOU
- You are passionate about, and committed to, creating a more fair, just and equal world.
- You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
- You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time and committed to changing them.
- You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
- You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
- You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
- You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.
IDEAL SKILLS & EXPERIENCE
- At least 5 years of experience in programmes delivery on issues of social justice working with young people and/or
- At least 5 years of experience in supporting others to grow in confidence and capability to develop and deliver organising or campaign efforts, including leading and managing groups such as mentors, interns and young people
- Detail oriented
- Strong written and verbal communication skills
- Experience in identifying challenges within programmes and using insight, feedback and data to iterate and continuously improve delivery
- Detail oriented
- Strong written and verbal communication skills
- Experience working with different audiences or types of stakeholders
- Strong project management and experience working collaboratively across teams both in person and online
- Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
- Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva/ Slack
- Confidence working in a fast-paced environment
This is an outline of the responsibilities and duties of the Head of Programmes role; it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.
HOW TO APPLY
Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).
- Tell us about a social justice issue that makes you angry and why it matters to you?
- Our Head of Programmes will train Changemakers (young people) to become confident leaders and organisers. Tell us about a training programme you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
- Our Head of Programmes will support people to act on their developing political interests. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
- Include anything else you would like us to know as we consider your candidacy for the Head of Programmes role.
In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.
DATES
- Closing Date: The deadline for applications 25th May 2026 by 10am.
- Task: If shortlisted you may be required to complete a brief facilitation activity with young people around organising or campaigns.
- First Round of Interviews: will be scheduled for 29th May 2026 (Dates are subject to change).
- Second Round of Interviews: will be scheduled for w/c 08 June 2026 (Dates are subject to change).
Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.
ONLINE OPEN HOUSE
We will not be hosting an online open house for this role. However, if you have any questions about the role or are interested in hearing more about what The Advocacy Academy is about we are happy to do 15-20mins exploratory phone call. Contact us on the email indicated on the JD to indicate your interest for this.
A NOTE ON USING AI TOOLS IN YOUR APPLICATION
We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.
We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.
If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.
NOTHING ABOUT US WITHOUT US
We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.
We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.
As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.
All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.
We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an Operations Manager to manager our Kent services.
Salary: £35,000 - £40,000 pro rata
Location: This role can be based in Maidstone or Canterbury but will require regular presence in both. We offer hybrid working with up to 2 days per week from home, with an expectation of a minimum of three days spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to head office in Hammersmith
Hours: 35 hours per week
Contract: Fixed Term - until 31st March 2027 with potential to extend
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership you will lead and manage the Advance commissioned services across your region, working collaboratively with fellow Advance managers, external agencies and key subcontracted partners to provide a consistent and holistic service.
You will manage the front line workers who deliver a 1:1 advocacy service, as well as a Women’s Interventions programme, through women’s centres and hubs that fulfils the needs of the women accessing the service.
About You:
To be successful as the Operations Manager you will need the below experience and skills:
- A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
- A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
- A good knowledge and understanding of organisational systems and frameworks, line management and project management
- Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community
- Experience with report writing, contract management and financial reporting including analysis of outcomes, outputs and gaps
- Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
- The ability to work well within a team and responsibly on own initiative and of maintaining professional boundaries with staff, clients and partner agencies
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
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Closing Date for Applications: Sunday 17th May 2026
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Interviews are taking place w/c 18th May
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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One-week paid carers’ s leave
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Financial Wellbeing Coach
Part-Time
Home-based
The Financial Wellbeing Coach is a new post that will play a key role in strengthening the financial resilience of nursing and midwifery professionals. Working directly with individuals, the post holder will help Nurses, Midwives, Nursing Associates, Healthcare Assistants and Maternity Support Workers to build financial literacy, develop budgeting skills, set realistic financial goals, and improve money management. The role combines one-to-one coaching with group workshops and digital support, helping people to gain confidence in managing day-to-day finances and planning for their future. The post holder will work collaboratively with the Head of Services and Impact and the wider Cavell team to ensure our financial wellbeing support is impactful, accessible and evidence based.
This is a 2-year fixed term post, 15 – 18 hours per week. It can be home based or hybrid, although we would expect visits to our Redditch office at least once a month.
Main Responsibilities
Financial Coaching and Support:
- Deliver one-to-one financial wellbeing coaching to eligible beneficiaries.
- Support individuals to improve financial literacy, budgeting and goal setting.
- Help beneficiaries to develop practical money management strategies.
- Provide non-judgmental advice, education and encouragement to build financial confidence.
- Work with individuals experiencing financial hardship, vulnerability or stress with sensitivity and professionalism.
Workshops and Resources:
- Design and deliver group workshops / webinars on financial wellbeing topics.
- Contribute to the development of tools, guides and digital content to support financial education.
- Tailor materials to the needs of Nurses, Midwives and healthcare support staff across different career stages.
Service Delivery and Impact:
- Maintain accurate records of coaching sessions and outcomes using Salesforce.
- Contribute to monitoring, evaluation and reporting to demonstrate impact.
- Work closely with the Head of Services and Impact to refine the service based on insight and data.
- Ensure all support is delivered in line with Cavell policies, safeguarding procedures and best practice.
Partnership and Collaboration:
- Signpost individuals to specialist external services where appropriate (e.g. debt advice, benefits advice).
- Build positive working relationships with internal colleagues and external partners.
- Represent Cavell in relevant forums, networks or events as required.
Person Specification
Essential Skills and Experience:
- Experience of providing financial wellbeing, money guidance, coaching or advice.
- Strong knowledge of personal finance topics (budgeting, debt, savings, benefits, cost-of-living management).
- Excellent communication and interpersonal skills.
- Ability to engage empathetically with individuals facing financial difficulty.
- Experience of delivering one-to-one support.
- Strong organisational skills with ability to manage workload independently on a part-time basis.
- Ability to maintain confidentiality and professional boundaries.
- Comfortable using digital tools and platforms for remote delivery and record- keeping.
Desirable Skills and Experience:
- Relevant qualification in financial coaching, advice, money guidance or similar.
- Experience working within a charity, health, or social care setting.
- Understanding of the challenges faced by Nurses, Midwives and Healthcare Support Workers.
- Experience in monitoring and evaluating service outcomes.
- Experience of using Salesforce (CRM).
Personal Attributes:
- Empathetic, patient and non-judgmental.
- Commitment to equality, diversity and inclusion.
- Motivated by making a positive social impact.
- Collaborative and team oriented.
- Strong ethical values and integrity.
Benefits:
- A flexible, supportive working culture.
- 30 days of annual leave (including bank holidays).
- Up to an 8% employer pension contribution.
- Access to an employer assistance program.
- Enhanced sick pay (after probation).
- Enhanced family leave policies.
More details are available on the attached job description.
Please click on the 'Apply' button to download the full job pack.
Submit your CV of no more than two pages and maximum two page covering letter outlining your suitability for the role by 9am on Friday, 15th of May.
Supporting the nursing and midwifery family through tough times.
Who We Are
The 999 Club has stood on the corner of Deptford Broadway for more than 30 years, working with and supporting the local community. Our focus now is on people who are street homeless, rough sleeping or unhoused and those who have no recourse to public funds.
The Gateway is open five days a week and provides a welcoming, safe and friendly space where our members can spend time away from their usual situation and sort out practicalities like getting laundry done, taking a shower, charging their phone and having something to eat.
The Team
Exactly as it says on the tin, the Essential Services Team was set up to deliver essential services and we’re really excited to be restructuring the team. Whilst our Intervention Team works with members to figure out their next steps around housing etc. the Essential Services Team work to make sure that everything is in place we all get to spend time in clean, safe, friendly surroundings.
Working alongside an amazing team of volunteers the Essential Services Team provide it all, hospitality to housekeeping and everything in between. From welcoming members at reception to helping out with laundry, to making sure the place is clean and comfortable and well maintained, that we have enough of everything, that all the admin is taken care of and and that there’s something nutritious for lunch, the Essential Services Team are at the centre of everything we do – effectively, they are the engine that keeps the 999 Club running.
Who We’re Looking For
We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, creating the best environment and providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a flair for hospitality and a no- nonsense, positive attitude looking to make a difference in their community.
This vacancy provides a development opportunity so we are inviting applications from people who already volunteer with us or have done so in the past.
Good to Know
Based mostly in the Gateway, a busy and occasionally unpredictable environment
May involve dealing with distressed individuals or managing challenging behaviours
Regular contact with people who may be experiencing crisis or hardship.
The hours are 08:45am – 3:30pm, Monday to Friday
Benefits Include
· 27 days annual leave (plus Bank Holidays), increasing each year to a maximum of 30 days
· 3% pension contribution on qualifying earnings
· Employee Assistance Programme
· Cycle to work scheme
· The opportunity to be part of a truly amazing team doing truly amazing work
Interviews will be held, in person, on site on Tuesday 09th June 2026
The client requests no contact from agencies or media sales.
Location: Home based, with occasional travel required
Salary: £34,000 - £37,667 depending upon experience plus 8% employer pension contribution
Hours: 37 hours per week (1 FTE)
Contract: Established post
Job Purpose
- Lead growth of corporate fundraising and corporate partnerships, guided by Butterfly Conservation’s Corporate Fundraising Plan.
- Identify, cultivate, secure and deliver corporate partnerships applying a coordinated and proactive approach.
- Ensure effective delivery within the corporate fundraising stream and appropriate corporate stewardship, with the support of the Corporate Fundraising Officer.
- Deliver actions that lead to the meeting of Butterfly Conservation’s Fundraising Target and which secures good return on investment.
Main Responsibilities
- Planning, and continually reviewing, the Corporate Fundraising Team work programme and working with the Corporate Fundraising Officer in executing it so as to deliver impact.
- Identifying, building and maintaining a strong, diverse pipeline of corporate prospects.
- Implementing a proactive acquisition approach to securing new corporate support that delivers financial and/or social value gains for our charity, including the negotiation and drawing up of partnership agreements.
- Personally managing and stewarding a portfolio of corporate relationships, providing an outstanding supporter experience which seeks to sustain and grow corporates’ support.
- Providing corporate fundraising advice, materials and updates to colleagues/Branches and working with the Head of Grant, Trust & Corporate Fundraising to deliver training to staff, the Senior Leadership Team, Council of Trustees and BC Trading Company Board, as required.
- Working with teams across the organisation to develop and prepare tailored cases for support/proposals and bespoke updates/reports to corporate donors.
- Collaborating with the Finance Team to ensure appropriate invoicing, accurate income coding/recording and contract compliance.
- Monitoring corporate relationship and income performance so as to provide data that can feed into reports and analysis, which can inform our Senior Leadership Team, Council of Trustees and BC Trading Company Board.
- Following relevant policies and procedures, such as those relating to data management and our Ethical Fundraising & Donation Acceptance Policy.
- Ensuring the effective promotion and/or dissemination of Butterfly Conservation’s ‘Corporate Supporters Pack’ and ‘Work for Good’ platform (managed for lower level donations), providing clarification to corporates and/or identifying potential for uplift, to then pursue, as necessary.
- Line managing and supporting the Corporate Fundraising Officer, driving performance and innovation through a solution focused approach and ensuring appropriate prioritisation of workload.
- Maintaining and updating records to keep track of corporate prospects and corporate approaches, communications and agreements, in files, spreadsheets and on the CRM so that the are a reliable and trusted source of information.
- Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Undertake any other reasonable duties as required and commensurate with the grade of post.
- Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
- Work in accordance with BC’s policies, procedures, and codes of conduct.
- Actively participate in on-going professional development activities.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: 1st June 2026, 12pm
Interviews will be held on 8th – 10th June 2026
REF-228 263
About us
Estates & Facilities (E&F) is the largest professional services directorate at King’s with the widest variety of roles servicing our campuses and community. We enable King’s world-leading research, excellent teaching, and vibrant student life through the stewardship of one of the UK’s most significant and complex university estates.
About the role
We are seeking a senior health and safety leader to partner with the E&F Executive Director and Senior Leadership Team, providing independent oversight and assurance across a diverse, high-profile environment.
You will assure health and safety performance across more than 100 buildings ranging in age from the 1780’s to the current day, spanning five central London campuses, including facilities embedded within major NHS Trusts and a substantial student residences portfolio.
This is a senior individual contributor role with dual reporting to the Executive Director and Senior Director of Strategy & Performance. It is designed for a leader who operates credibly at executive level, able to influence direction, challenge constructively, and bring clarity and sound judgement to complex and often ambiguous risk landscapes.
This role does not hold operational responsibility for delivery. Your impact will come from setting expectations, testing performance, and ensuring that risks are understood, owned, and acted upon at the right level. Success will depend on your ability to maintain independence, hold senior stakeholders to account, and build confidence in the directorate’s assurance approach over time.
You will bring significant experience from a large, multi-site or similarly complex organisation, with a track record of operating beyond operational management into strategic oversight and governance.
This role will suit someone who is self-directed, comfortable with ambiguity, and confident in maintaining their position when influencing becomes challenging. A visible on-campus presence, typically 3-4 days per week, is essential to engage effectively with senior leaders and operational teams.
About you:
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Competence to act as a senior health and safety professional under Regulation 7 of the Management of Health and Safety at Work Regulations.
- A recognised health and safety qualification at Level 6 or above, or equivalent professional experience, with commitment to ongoing CPD.
- Experience providing health and safety leadership and oversight at enterprise level within a multi-site organisation, with evidence of improving risk management.
- Experience providing executive-level H&S advice to senior leaders and/or boards within multifaceted organisations.
- Experience establishing health and safety management systems, including risk registers, governance arrangements, audit programmes and performance reporting.
- Ability to operate effectively in ambiguity and confidently challenge senior leaders on health and safety matters while maintaining constructive working relationships.
- Experience leading health and safety audits and reviews, with the ability to interpret findings, identify systemic issues and drive improvement through influence.
- Strong written communication skills to produce clear, high-quality reports, with experience presenting confidently to senior stakeholders.
Desirable criteria
- Experience working within asset-intensive, safety-critical or highly regulated environments.
- Experience working with formal health and safety management systems or equivalent governance frameworks.
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Closing date: 10 May 2026.


