Jobs in Longfield

Exercise and Socialise is a programme of weekly exercise sessions specially designed for different needs, abilities and interests, but all aimed at the frail and unconfident.

For the financial year 2026/27 we have funding to provide 30 classes across the 5 neighbourhoods in Lambeth, maximising coverage and giving space to local needs.

The primary focus is on improving physical health and confidence and getting people active again and increasing their resilience. But it also has secondary aims of decreasing isolation and improving people's mental health.

Specific Duties

1. To assess referrals that come in and assess their eligibility. Help them choose a suitable class based on their ability.
2. Responsible for sourcing accessible venues.
3. Setting up the groups and engaging paid instructors.
4. To provide regular monitoring and impact reports for our funders, using both qualitative and quantitative data to demonstrate how the support has benefited participants.
5. To regularly monitor the KPIs and outcomes set by funders, ensuring the project remains on track to achieve targets and identifying any areas requiring additional support or improvement.
6. To deliver a diverse mix of exercise groups, including chair yoga, seated aerobics, Tai Chi, and seated jive. Offer low-impact sports like table tennis and weight training, and introduce targeted activities specifically designed to overcome the challenge of engaging older men.
7. To promote the groups at meetings and support our comms team to promote the service.
8. To create referral pathways for health professionals, Social Prescribers Link Workers, Neighbourhood Wellbeing Workers, etc.

General Duties

1. Work closely with the Head of Commercial Services and Volunteering.
2. Develop and maintain links with Public Health and the Community Rehab and Falls team.
3. To recruit tutors/instructors who have adequate qualifications and insurance.
4. To make sure relevant information/registers are collected and put on our Podio system.
5. To have relevant information about clubs, groups and MYSocial so that when the course ends, people have the confidence and fitness to join other exercise/activities.
6. Carry out a wellbeing assessment (via the Outcome Star) and monitor at the beginning and at the end of the course to monitor impact on mobility and wellbeing at the end of the course and record and report findings on Podio.
7. Manage budgets and resources.

List some of the key achievements/developments that you would expect a new jobholder to have
completed in the first six months in the role

● To have completed all key training courses relevant to the role and to working at Age UK Lambeth
● Analyse the current service versus the new funding requirements and make adjustments to the system and reporting
● Meet with all the trainers
● Connect with all venues and their contacts
● Set up the shelter scheme exercise classes
● Set up the Awards for All exercise classes

Please note the contract length and salary:

Fixed-term contract of:
● 31.5 hours until March 31st 2027.
● Due to funding, the hours will be reduced to 14 hours (2 days a week) from April 1st 2027 to March 31st 2028.

Salary of:

£27,595 per annum for 35 hours
● Pro-rata: 31.5 hours until 31/03/2027 at £24,835, reducing to 14 hours at £11,038 from 01/06/27 to 31/03/28.

About the Bureau

We are the UK’s largest independent investigative journalism organisation and we exist to inform the public about the realities of power in today’s world. Our investigations expose systemic wrongs, challenge misinformation, and spark change.

We work strategically and collaboratively to maximise the impact of our fact-based reporting and share our findings openly with local, national, and international media outlets to reach as many people as possible.

About the role

Reporting to the Chief Operating Officer and working as part of the Operations team, this is a critical role at the centre of the Bureau’s financial set-up. You will lead the day-to-day financial management of the organisation’s income and expenditure across multiple projects.

The Bureau is entering an exciting period of development, with a growing focus on building our direct audience and diversifying revenue streams. The Finance Manager will play a key role in strengthening the organisation’s long-term sustainability and resilience, while helping to deliver its strategic objectives.

Key Responsibilities:

• Manage all bookkeeping functions, payroll, accounts payable, and receivable

• Prepare monthly, quarterly, and annual management accounts

• Oversee cashflow management and banking controls

• Collaborate with the CEO, COO, and Editors to develop annual budgets that support organisational growth and project delivery

• Work with the COO to analyse financial performance and identify current and future funding needs

• Work with the fundraising team to develop budgets and financial information for grant applications

• Prepare financial reports for senior management, funders, and the Board of Directors

• Coordinate the annual audit process and preparation of statutory accounts

• Provide financial analysis and insights to support informed decision-making

• Liaise with external partners, including auditors, payroll providers, banks, and HMRC

• Ensure compliance with financial regulations, donor restrictions, and internal policies

• Maintain and improve finance systems, processes, and controls

• Support colleagues across the organisation with finance-related queries and knowledge sharing

• Attend and contribute to finance committee meetings and wider team meetings

What we are looking for

We want someone proactive, organised, and collaborative, with excellent attention to detail and accuracy. The Finance Manager will need to take a solution-focused approach, enjoy working across teams, and be motivated by the challenge of building our long-term financial resilience.

You will also share our commitment to fostering an inclusive, welcoming and supportive culture across the Bureau.

You’ll be joining the Bureau at a pivotal moment in its development and this role offers a high level of autonomy, close collaboration with senior leadership, and the opportunity to enable work that creates meaningful impact in the world.

Skills and experience

Essential

• Professional accountancy qualification (ACCA, ACA, CIMA or equivalent), or equivalent demonstrable experience

• Strong financial management and analytical skills

• Confident communicator, both verbally and in writing

• Experience in producing management accounts and supporting VAT returns

• Experience in budgeting, forecasting, cash flow management, and financial reporting

• Experience in improving financial processes, systems, or ways of working

• Ability to manage competing priorities and work to deadlines in a fast-paced environment

• Experience working in a non-profit, charity, or similar mission-driven organisation

Desirable

• Experience using NetSuite, Oracle, or similar accounting systems

• Understanding of commercial income streams (e.g. reader revenue, membership, sponsorship, B2B)

• Ability to apply strategic thinking within the scope of the role

• Experience using automation tools or digital systems to improve efficiency and boost capacity

Benefits

• 25 days of annual leave

• Option to work a nine-day fortnight – (by reduction in annual leave. For part-time staff, this will be prorated according to contracted working pattern)

• Flexible and hybrid working arrangements

• EAP – Employee assistance programme

• Enhanced sick pay

• Enhanced maternity and paternity pay (after 12 months’ service)

• Learning and development opportunities

• Cycle to work scheme

How to apply

The Bureau is committed to being an equal opportunity employer. We strive to create a diverse, inclusive, and adaptable environment where people are encouraged and supported to do their best work. We welcome applications from those belonging to groups traditionally underrepresented in the media. We are happy to consider flexible working options.

Please also fill out our Equality Monitoring Form on our jobs page, which is anonymous, so we can better track who we are reaching.

To be considered for this job, you must have the right to live and work in the UK

To apply to be our Finance Manager, please email your CV and covering letter to the email located on our jobs page by 6 pm on Wednesday, 8 June 2026. Interviews will take place in mid/late June.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

You’ll provide information and direct support to people with Parkinson’s and their families on welfare benefits and employment issues through specific case work and advice.

You’ll support Parkinson’s UK Advisers with issues relating to welfare benefits and employment and you’ll take a lead role in ensuring knowledge and resources in this area are up to date and relevant.

What you’ll do:

• Provide accurate information on all aspects relating to welfare benefits and employment issues.

• Work as part of a specialist team, take a lead role in keeping abreast of developments in the field.

• Provide direct support to people affected with Parkinson’s and their families on welfare benefits and employment issues in line with service guidelines.

• Provide information, support and training on welfare benefits and employment issues relating to those with Parkinson’s to Parkinson’s UK colleagues.

• Ensure that the responses made to enquiries and referrals are delivered within agreed protocols and procedures and provide a professional service at all times. Including maintaining accurate and timely records in line with service procedures.

What you’ll bring:

• Proven experience in an information and advisory setting benefits and employment related 

• Substantial proven experience in working with people on resolving benefits and employment related issues (at least 1 year of experience within the last three years) 

• Experience of supporting people within a tribunal setting 

• Excellent knowledge of welfare benefits, universal credit and current welfare reforms and experience of carrying out benefit calculations 

• Ability to cope with challenging or emotional enquiries and clients and to work in an empathetic way with a strong customer-orientated approach 

• Experience of operating in a modern digital workplace with experience of online case management systems and an understanding of the importance of data quality 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

The successful candidate will be required to 

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

• provide occasional cover on Saturdays and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Programmes Coordinator

We are seeking an organised and proactive Programmes Coordinator to support the delivery of national educator development programmes, helping teachers, musicians and schools thrive through high-quality training and development opportunities.

Position: Programmes Coordinator (Educator Development)
Salary: £28,680 FTE
Location: Hybrid working with a London SE11 office base and a minimum of one office day per week
Hours: 21 hours per week
Contract: Permanent
Closing Date: 3 July 2026, 10am
Interview Date: 21 July 2026

About the Role

This is an exciting opportunity to join a collaborative programmes team and play a key role in the successful delivery of educator development and teacher training programmes across the UK. You will provide high-quality coordination and administration support, ensuring programmes run smoothly and participants receive an excellent experience throughout their journey.

Key responsibilities include:

• Coordinating training programmes, workshops, events and meetings
• Managing programme schedules, diaries, deadlines and communications
• Acting as a first point of contact for programme participants and stakeholders
• Supporting recruitment, enrolment, induction and progression activities
• Organising logistics for training sessions, observations and events
• Maintaining accurate records, participant information and programme data
• Supporting assignment administration, marking and moderation processes
• Managing online learning platforms and programme resources
• Assisting with financial administration, invoices, expenses and course fees
• Supporting evaluation activities, surveys and impact reporting
• Producing regular updates and communications for participants and stakeholders

About You

We are looking for a highly organised individual with excellent communication skills and a passion for delivering outstanding administrative support.

Essential skills and experience include:

• Experience coordinating schedules, meetings, diaries, bookings or events
• Strong organisational and administrative skills
• Experience working within a busy team environment
• Financial administration experience
• Excellent written and verbal communication skills
• Strong attention to detail and data management capabilities
• Confidence using Microsoft Office 365, including Word, Excel and Outlook
• Ability to manage multiple priorities and meet deadlines
• A proactive and solutions-focused approach to problem solving
• Strong interpersonal skills and the ability to build effective relationships

Desirable experience includes:

• Working within schools, education, further education or higher education settings
• Experience within the arts, music or cultural sectors
• Using systems such as Salesforce or similar CRM platforms
• Managing virtual learning environments or online platforms
• Coordinating projects and events
• Minute taking and stakeholder communications

About the Organisation

This organisation is dedicated to improving access, inclusion and quality within music education. Working with teachers, schools, musicians and young people across the UK, it delivers innovative training and development programmes that help create more inclusive and effective learning environments. The organisation offers a supportive and collaborative culture, flexible working arrangements and a strong commitment to employee development and wellbeing.

Other roles you may have experience of could include: Programme Administrator, Programme Officer, Education Coordinator, Training Coordinator, Learning and Development Coordinator, Project Coordinator, Events Coordinator, Programme Support Officer, Training Administrator, Operations Coordinator or Education Programme Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Pension Scheme Administrator

Location: London

Salary: £52,479

Our client operates a Superannuation Society which his both an occupational pension scheme and a Friendly Society run by our client.  The scheme has around 800 members including 164 active members and assets of around £115m. 

The post holder will provide administrative support to ensure that the scheme is run as effectively as possible.

The post holder will have responsibility for maintaining various governance materials including the business plan, risk register, trustee policies, conflicts register, trustee training logs and other documents. In addition, the post holder will play a key role in preparing the Scheme’s Own Risk Assessment and assist with the production of the scheme report and accounts.

What experience, skills, knowledge and understanding do you need? 

• You will be experienced in liaising with professional advisers and monitoring budgets
• You’ll have a sound knowledge occupational pension schemes in the UK

• You’ll be experienced in administering committees

• You’ll have the ability to understand complex information and communicate it clearly communicate it to others

If this sounds like you, please take a look at our job description and person specification. 

We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade. 

The closing date for completed applications for this post is 12 noon, Friday 19 June 2026.  Interview date to be confirmed.

Our client removes candidate names and institutions attended from all applications before shortlisting.

Please note - this post will be subject to employment screening including a DBS check.

Click on link below to apply

Closing date: 19th June 2026 (12PM)

Shortlist date: 20th June 2026

Interview date: TBC

As a key member of the Trusts & Grants team, The Trusts & Grants Fundraiser will work closely with the Trusts & Grants Manager to raise funds from a portfolio of charitable trusts in accordance with Child Bereavement UK’s budgets and targets.

Initiative, creativity, excellent organization and writing skills are required, together with the ability to develop persuasive proposals and nurture effective relationships with key stakeholders across Child Bereavement UK and externally.

This role comes at a particularly important time for CBUK when the charity is looking to evolve and grow services, diversify into new areas, and raise significant funds for ongoing work. The Trusts & Grants Team are a vital part of the charity’s expansion into new areas, and the post-holder will have the opportunity to work with frontline staff to develop new projects and bids.

Main Responsibilities

Leadership

• Create timely and compelling bespoke proposals and applications to charitable and corporate trusts, Lotteries and Government bodies.
• Develop and deliver to donor care plans to provide excellent supporter care to trust funders; aim to involve supporters in the achievement of the Child Bereavement UK mission and maximise the value and longevity of their support – providing accurate and informative reports and invitations to project visits and events where appropriate.
• Support in the development of new case for support and project documents; work with front-line staff to develop new bids and budgets.
• Keep up to date with Child Bereavement UK’s work, key priorities and future plans to effectively match with supporters’ interests and identify opportunities for support.
• Contribute to the Trusts and Grants annual business planning process as well as monthly planning and budget reforecasting.
• Undertake rigorous identification of prospective grant funders and detailed research into strong leads (through desktop research and face to face/virtual networking).
• Work closely with colleagues in other areas of fundraising and other departments across the charity, as well as volunteers and supporters to build strong working relationships and maximise cross selling opportunities.
• Ensure the effective management of all relevant information, including maintaining accurate information for prospects and donors on the charity’s database (Sales Force).
• Utilise a range of internal work and planning tools to ensure bids are of a good quality, relationships are maintained, and internal stakeholders are included in any decisions.
• Develop personal knowledge of trust fundraising, including completing relevant training and regularly reviewing relevant press and publications from relevant organisations.

Person Specification

Essential

• Educated to GCSE level or equivalent
• Trust fundraising experience
• Managing a varied workload
• Verbal and written communication with internal and external contacts
• Proven track-record of managing funder relationships with positive outcomes
• Outstanding written and verbal communication skills
• Excellent numeracy and analytical skills
• Strong interpersonal skills
• Ability to prioritise, work under pressure and to deadlines whilst maintaining excellent attention to detail
• Able to take responsibility for own work, consistently achieving and delivering to high standards, on time.
• Strong organizational skills
• Strong working knowledge of MS Office, in particular Word and Excel. Good numeracy skills

Desirable

• Experience of generating funds through government contracts
• Stakeholder relationship management
• Using Sales Force or another CRM database
• Experience of account management in the third sector
• Experience managing relationships with large-scale funders, including, but not limited to, the National Lottery, local government bodies, the NHS, Children in Need etc
• Research skills
• Relationship management

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Manager- Kent in order to help to grow support, strengthen community relationships, and deliver ambitious income and engagement targets across the region.

Key Responsibilities

• Develop and maintain strong relationships with supporters, volunteers, and community stakeholders.
• Inspire, recruit, and support volunteers, ensuring they have the tools and guidance needed to succeed.
• Deliver regional income, engagement, and performance targets.
• Collaborate with colleagues across fundraising, partnerships, marketing, events, visitor experiences, and retail operations.
• Identify opportunities to grow supporter engagement and improve volunteer experiences.
• Support community events, campaigns, and local initiatives.
• Manage resources effectively, ensuring activities are delivered within agreed budgets and timescales.
• Promote a culture of continuous improvement, safety, and collaboration.
• Act as an ambassador for the organisation within the community.

As a Community Manager, you will work closely with supporters, volunteers, donors, and local communities to create positive experiences that encourage long-term involvement and advocacy. You will lead volunteer engagement, support fundraising initiatives, and help ensure regional goals are achieved through collaboration, innovation, and excellent relationship management.

About You

You are an experienced community engagement, fundraising, or volunteer management professional with a proven ability to motivate people and deliver results.

You'll bring:

• Significant experience engaging supporters, volunteers, customers, or community groups.
• A strong track record of achieving targets and delivering successful outcomes.
• Excellent communication, presentation, and relationship building skills.
• Experience leading and influencing volunteers or teams in a collaborative environment.
• Strong planning, organisational, and problem-solving abilities.
• A creative and innovative approach to engagement and community development.
• High emotional intelligence and the ability to work effectively with a wide range of stakeholders.
• Commercial awareness and an understanding of organisational priorities and challenges.

This post requires a valid driving licence.

Salary & Benefits

• Salary: £35,853- £42,181 per annum
• Contract type: 12 months FTC, full time, 37 hrs a week
• Location: remote, you have to be based in Kent
• Deadline: 14th June at 8am

Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other assets including Poole.

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

As the Challenge Events Fundraiser, you will manage the charity’s sporting, runs and challenges event places, working with the fundraisers to maximise income.

You will help shape and deliver our Challenge Events Fundraising strategy. You will develop new ways to engage supporters, review and improve our fundraising events, and make sure our activities are inclusive and impactful.

Main Responsibilities

• Be the main Child Bereavement UK sporting/race/challenge event contact, co-ordinating and managing all event activities with race organisers and participants.
• Manage and deliver fundraising Challenge events and from start to finish
• Work with the Challenge and Mass Programmes Manager to secure and liaise with volunteers for event attendance. Provide suitable volunteer requests and briefings and manage volunteers on event days.
• Assist in the development and implementation of Child Bereavement UK’s Challenge Events Fundraising strategy, embedding an audience-led approach to innovation
• Support the review of performance, opportunities, and help take action to leverage opportunities that maximise income, engagement, and brand exposure, and minimise risk.
• Contribute to driving innovation and identifying opportunities to grow income.
• Support the Special Events team and Regional Fundraising team on Child Bereavement UK events, promoting the events to Challenge Event participants and attending events as and when required.
• Put our supporters first by developing inclusive supporter journeys and materials.
• Present the work of Child Bereavement UK at individual fundraiser and community events, schools, conferences and other venues where a speaker is required. This includes giving informational presentations to audiences and accepting cheques and donations from fundraisers.
• Accurately input supporter information onto our database in accordance with the Data Protection Act, ensuring that all communications are up-to-date at all times.
• Work with Finance and Supporter Experience teams to ensure timely and accurate recording of donations and delivery of thank you letters.
• Regularly report on key performance indicators (KPIs) and support business planning.
• Prepare appropriate documents/policies in relation to fundraising at Child Bereavement UK as required.

Person Specification

Essential

• Proven successful experience of event organisation and supporter care
• Excellent written, verbal and presentation skills, with the ability to communicate with a wide range of people at all levels
• Experience of overseeing fundraising activity, including the development, support and management of volunteers
• Proven relationship-building skills and a track record of establishing and stewarding partnerships
• Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines
• A creative thinker and quick to respond to opportunities
• Ability to be passionate and inspiring when communicating about the work of Child Bereavement UK
• Experience of using databases and excellent general IT skills.
• Strong attention to detail and project management skills.
• Ability to work cross-functionally and as part of a team environment.
• Willingness to work out of normal office hours, with time off in lieu (TOIL).

Desirable

• Understanding of child bereavement.
• Thorough understanding of relevant legislation/charity law affecting fundraising practice, including Health and Safety.

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

Making Music is the UK association for leisure-time music groups. We represent over 3,900 groups comprising around 200,000 musicians of all types, genres and abilities.

The Chief Executive provides strategic leadership for Making Music and its trading subsidiary, working closely with the Chair, Board of Trustees and Senior Management Team to develop and deliver the organisation’s mission, strategy, and long-term sustainability. The CEO oversees sound organisational and financial management, leads on governance and compliance, develops a motivated team, and champions best practice.

As a membership focused charity, Making Music places leisure-time music groups at its heart. The CEO ensures members’ voices inform strategy, services and advocacy, maintaining visibility and accessibility while fostering trust and engagement across a diverse national community.

The CEO leads external advocacy, lobbying, and partnership development, acting as an ambassador for Making Music and the wider leisure-time music sector. They represent the organisation and its members in the media, to policy makers, partners, stakeholders and funders; to strengthen recognition of the social, cultural, and wellbeing value of community music-making.

Location (UK): Office Hybrid* - London / Sheffield
Hours: Full-time, 35 hours per week (Part-time 28 hours plus considered)
Benefits: Read more about this on our profile page
Travel: Travel to London or Sheffield offices on a monthly/bi-monthly basis

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for a Gifts in Wills Officer to join our team to support with the stewardship and retention of our gifts in Wills enquirers and pledgers, and the further marketing of this important income stream. With gifts in Wills making up around 80% of our income it is crucial for our ability to move towards a future free from arthritis, and this role plays a key part in making sure our pledgers have a brilliant experience with us and understand the impact that their incredible gift will have for people with arthritis. As part of the gifts in Wills team you will sit within the wider Public Fundraising department, a collection of teams who are curious, collaborative and ambitious in our work to grow our income and impact.

About the role

Recently shortlisted for the Excellence in Stewardship Legacy Giving Award, the gifts in Wills team put our supporters at the heart of everything they do. This role is a varied one that collaborates with colleagues and supporters daily. That could be working with our innovation team to maximise marketing opportunities to our Inspire product members, ensuring our website content is a powerful call to action, or working with our supporter journey team to plan an exceptional welcome journey for new gifts in Wills enquirers. You will also be a key point of contact for our supporters, stewarding one-on-one via email, phone or in person, and also working on mass impact communications to retain their support. Since we rebranded to Arthritis UK in October 2025, we have seen a big rise in potential supporters, and you will play a key part in delivering a brilliant experience to them.

About you

If your knowledge, skills and experience include the following then we'd love to hear from you:

• Experience of building excellent relationships with a wide range of customers or supporters, across different channels and face to face, anticipating their needs and creating a high-quality supporter experience.
• Experience of project management, developing and executing plans and projects within budget and on time.
• Experience of working in Legacy fundraising/marketing, with an understanding of the audience's needs.
• Excellent relationship management skills - passionate about people, strong listening skills, able to demonstrate empathy and emotional intelligence.
• A proactive and solution-focussed approach.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.

The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.

We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.

The ability to speak Welsh, or a willingness to learn, is desirable.

Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.

As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.

For more information, including accessible formats, please see the attached document.

Interviews will be held via Microsoft Teams, in the week commencing 6th July.

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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.

Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.

Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.

Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.

Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.

Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.

I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.

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Job Title: Supporter Services & Data Processing Officer

Reporting To: Internal Communications Manager

Salary Range: £32,000 - £37,667

Contract Type: 6 Month Fixed Term Contract

Location: Hybrid, London

Working days/hours per week 35 hours per week, 9am – 5pm, Monday – Friday.

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job  

Deliver excellent supporter services function to support growth in public fundraising.  Ensure excellence in supporter experience and care. Support the efficient and compliant delivery and financial reconciliation of our fundraising campaigns and activities. Work across the Fundraising, Finance, Info Centre, and Marketing teams.

Duties and Responsibilities

• Manage supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
• Support the Supporter Services and Compliance Manager to develop and deliver management information related to supporter complaints.
• Work with the Finance team to deliver processes to support donor refunds and cancellations.
• Support the Supporter Services and Compliance Manager to manage relationships with external fulfilment houses, payment providers (Stripe, GoCardless), and fundraising platforms (Enthuse, Just Giving, CAF, CAF America) on behalf of FareShare to ensure compliance and optimal supporter experience.
• Further duties as and when required by the fundraising operations team and wider directorate.
• Manage and lead supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
• Deliver an outstanding level of customer service, keeping within agreed SLAs and KPIs.
• Coordinate and implement training on the use of the 8x8 telephony system for Fundraising and Marketing teams.
• Record all interactions accurately and clearly in Salesforce within agreed SLAs.
• Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.  

Person Specification 

•  Experience of working in a fundraising supporter or customer services environment.
• Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Excellent phone manner, including ability to cope with challenging conversations.
• Understanding of financial reconciliation processes and the role of a CRM in effectively managing income processing
• Good problem-solving skills.
• Organised and methodical approach to work.
• Good knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
• Knowledge of the fundraising regulatory environment, including the Fundraising Regulator Code of Practice, HRMC Gift Aid regulations, GDPR and PECR.
• Knowledge of Salesforce and/or Microsoft Dynamics.
• Ability work under pressure and meet deadlines.
• Good numeracy skills with excellent analytical skills to interrogate data.

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
 

We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role:

We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation.
 

Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred.
 

This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services.
 

What You’ll Do

• Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways
• Provide clinical guidance and day-to-day support to CYP counsellors and therapists
• Line manage allocated CYP staff and contribute to recruitment, induction and staff development
• Oversee group work programmes, including family support groups
• Undertake the role of Designated Safeguarding Officer for the CYP team
• Deputise as Deputy Designated Safeguarding Lead as part of the rota when required
• Provide guidance on complex safeguarding concerns and ensure appropriate escalation
• Contribute to service improvement, contract delivery and performance monitoring
• Build and maintain effective relationships with external agencies and partners
• Deputise for the CYP Clinical Lead where required

About You

• Degree-level qualification in counselling or psychotherapy (or equivalent experience)
  Professional membership with an accredited counselling/psychotherapy body
  Minimum of 200 hours post-qualification supervised client work
  At least 3 years’ experience working with children and young people affected by rape and sexual violence
  Experience leading or supporting a team
  Strong knowledge of safeguarding legislation (children and adults)
  Completed Level 3 safeguarding training
  Experience in the Violence Against Women and Girls (VAWG) sector
  Understanding of trauma-informed, survivor-centred and feminist practice
  Experience working with diverse communities
  Ability to use data and outcomes to support service improvement
• Experience working with marginalised or under-served communities
  Knowledge of housing, welfare benefits or related legislationn

This role offers the opportunity to:

• Take the next step in your leadership journey
• Gain experience of safeguarding, clinical leadership and service development
• Support and develop a dedicated team of CYP practitioners
• Contribute to the future direction of CYP therapeutic services at RCSL
• Be part of a dynamic, creative and values-led organisation

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values

Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector.
 

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

We are committed to removing barriers and creating an inclusive workplace.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Director of Programmes and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference.