Jobs in Longfield

Reports to: Board of Trustees

Salary: £36,000 (pro rata) 

Based in: Remote

Contract: 12 months fixed term

Hours: Part-time – 0.8 FTE, open to flexible working 

Benefits – 25 days Annual Leave (pro rata), staff learning fund, enhanced parental benefits package, flexible working.

Why this role is important – and why you’ll make a difference doing it:

Hope Unlimited exists to support people and organisations working at the grassroots to challenge hate, strengthen relationships and build hope in their communities. Much of the most important work to bring people together happens quietly, locally and without recognition –often led by volunteers, neighbours and community members responding to what’s needed around them.

Too often, these groups are locked out of funding that doesn’t reflect how they work or what their communities need. This role exists to help change that. As Grant Manager, you will help ensure funding reaches hyper-local organisations. You’ll play a key role in backing community-led work that builds connection, resilience and agency, and in supporting communities to shape their own futures on their own terms.

What you’ll be doing in this role:

Grant management & assessment

• Reviewing and assessing grant applications in line with the Grassroots Fund criteria
• Carrying out desk-based research and liaising with applicants
• Making grant decisions within agreed levels of responsibility, and supporting decision-making by subcommittees and Trustees where required
• Keeping clear and accurate records of grants in a way that supports transparency and shared oversight

Funding processes & governance

• Supporting clear, fair and accessible funding processes
• Preparing grant offer letters and agreement
• Ensuring grants support Hope Unlimited’s charitable purpose and meet basic governance requirements
• Improving and evolving our grant-giving and reporting processes, and suggesting changes that make them work better for communities and for Hope Unlimited

Reporting & learning

• Supporting grantees to share what difference the funding has made after 12 months
• Encouraging reporting that works for communities, including written, visual or creative formats
• Helping Hope Unlimited learn from what grantees tell us, particularly about what strengthens community resilience over time

Relationship management

• Being a supportive and approachable point of contact for funded organisations
• Responding to enquiries from grassroots groups who may want to be considered for funding, even where we are not able to accept open applications

What we think you’ll need to be able to do the job:

You’ll need to bring:

• Experience managing grants, funding decisions or similar processes
• The ability to make thoughtful, fair judgements with limited information
• Strong organisational skills and attention to detail
• Confidence balancing trust and flexibility with responsibility and accountability
• Clear, kind and accessible written communication
• A strong belief in community-led change and local knowledge

It would also be helpful if you have:

• Experience working alongside small, volunteer-led or informal community groups
• An understanding of issues around community cohesion, division or far-right activity
• Experience with non-traditional or flexible approaches to understanding impact

We have an exciting opportunity for an experienced data & analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation?

Can you transform varied data into meaningful insights & communicate effectively with diverse audiences to enhance organisational performance?

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As a Deputy Head of Service for Performance & Quality you will:

• Proactively analyse data from diverse sources, transforming it into powerful & useful insights for our service
• Produce management information, impact analysis, service modelling & customer-focused performance tools
• Monitor service performance & identify risks to support & enable data-driven decision-making & continuous improvement
• Be a key member of a multi-disciplinary network of experts within Victim Support's London Management Team
• Work in partnership with key stakeholders across London's criminal justice system such as the Mayor's Office for Policing and Crime (MOPAC), London's Police forces & the Ministry of Justice (MoJ)

Key Responsibilities:

• Producing monthly & quarterly reports for funders to evidence KPIs; identify trends, risks & service improvements
• Developing & iterating analytical pipelines to deliver high quality insight on service performance
• Meeting with front-line teams to explore service delivery & performance data
• Delivering insights & actions to stakeholders regarding service effectiveness
• Identifying areas of the service where data science & emerging technologies can be applied to improve efficiency, such as AI
• Collaborating with data professionals across Victim Support's national data function and within MOPAC's Data & Insight function

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques
• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau
• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Join Peabody’s Hackney Mental Health Services as a Mental Health Support Worker and make a real difference. You’ll provide high-quality support to people with a history of serious mental illness, helping them live independently and thrive.

What you’ll do
Work collaboratively with customers to promote recovery, build life skills, and support access to housing, income, and wellbeing. You’ll deliver person-centred, trauma-informed care and help customers achieve their goals.

What you’ll bring

• A genuine passion for delivering excellent customer service.
• Kindness, empathy, and an appreciation for diversity.
• Experience in support planning and risk assessment.
• Understanding of mental health best practices and safeguarding.
• Confidence working with people who have a Dual Diagnosis – those who have a mental health condition and a substance use disorder at the same time. 
• Knowledge and experience of the Recovery Model and Trauma-Informed Care.

This role will require an enhanced DBS check.

Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 30 days’ annual holiday, plus bank holidays
•  Two additional paid volunteering days each year 
• Flexible benefits scheme, including family friendly benefits and access to a discount portal 
• 4 x salary life assurance
• Up to 10% pension contribution

Please read before applying:  

•  You must have the right to work in the UK, we are unable to provide sponsorship.
•  We reserve the right to close this advert early if we receive a high volume of suitable applications.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 24th February 2026 at midnight.

We're looking for a motivated and proactive Training Account Manager to join the Business Development and Fundraising team working from home, 37.5 hours a week.

Can you build strong client relationships? Are you confident generating new business while delivering excellent customer service? Do you want a role where your commercial skills directly support a charity's mission?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As our Training Account Manager, you'll play a key role in driving income and expanding our commercial training portfolio. You will:

• Develop and manage relationships with new and existing clients across England and Wales
• Proactively identify and secure new business opportunities
• Promote our specialist training that enhances outcomes for victims and improves professional practice
• Deliver high-quality customer service from initial enquiry through to post-delivery follow-up
• Manage a busy pipeline, prioritising leads and meeting income targets
• Work collaboratively with internal teams to ensure smooth delivery and exceptional client experiences.

This role requires confidence, adaptability and a strong balance of sales focus and client care. You'll be comfortable working independently, managing competing deadlines and keeping a clear focus on results that directly benefit victims and the wider organisation.

The role is home-based with some national travel.

Please see the attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Bromley Recovery and Wellbeing College, a service within South East London Mind, runs a curriculum of free peer and professional-led courses across the borough.

Our workshops and courses combine enjoyment, fun and knowledge to enable students to achieve a greater insight into their own mental wellbeing and gain skills to help them achieve personal goals and ambitions.

We are looking for someone with exceptional administrative and communication skills to support the Recovery College Manager and Coordinator in processing student applications and completing telephone interviews, along with wider team administration.

You will have experience of client-facing administrative work within a mental health setting, awareness of safeguarding and risk management considerations and the confidence to communicate effectively with a wide range of people with varying mental health needs. You will need to be organised, have excellent attention to detail and good technical skills.

A flexible can-do attitude and calm, problem-solving approach are also essential for this role. If you have what it takes, we would love to hear from you.

Please note that the successful candidate will need to work at least one day at our Orpington office with the option for hybrid working beyond this.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 15th February

Likely interview date: Tuesday 24th February

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

We are partnering with a complex, global charity operating across multiple jurisdictions, with an established international board structure and affiliated entities worldwide. The organisation delivers mission-driven impact at scale and requires robust, well-structured governance to support its global operations and regulatory responsibilities.

During a transitional period, they are seeking an experienced Interim Governance Specialist / Governance Lead to ensure continuity of governance oversight and board operations.

The Role

Working closely with the CEO, trustees and senior leadership team, you will oversee governance frameworks across the UK charity and its international affiliates. You will manage board and committee processes, provide expert governance advice, and ensure legal, regulatory and compliance risks are appropriately managed within a complex global structure.

Key Responsibilities

• Maintain and oversee governance policies and frameworks
• Manage International Board and Committee meeting cycles, including agendas, papers and minutes
• Provide strategic governance advice to trustees and senior stakeholders
• Ensure compliance with UK charity governance requirements
• Support oversight of legal, regulatory and contractual risk
• Promote strong governance standards across a geographically diverse organisation

About You

• Strong understanding of UK charity governance requirements
• Experience advising trustee boards and sub-committees at a strategic level
• Proven ability to manage complex board processes
• Excellent stakeholder engagement and communication skills
• Strong organisational and problem-solving capabilities
• Experience working across international or multi-jurisdictional structures is desirable

This is a high-impact interim role within a values-led, globally connected charity environment, offering a flexible remote-first culture and the opportunity to operate at board level.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

• £51,481 per annum (rising to £53,591 from April 2026)
• Full time, 35 hours per week
• Permanent contract

About the role

Home-based role within the relevant region (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from).

This role requires regular travel across the appointed regions/countries to meet and engage with the Chartered Society of Physiotherapy’s (CSP) members and stakeholders. You will also be required to travel to CSP’s head office in London from time to time for team meetings and other organisational activity.

Join CSP’s Campaigns and Regional Engagement team

We have an exciting opportunity for an experienced communication professional to join our successful Campaigns and Regional Engagement team.

In this role, you will help raise the profile of physiotherapy across your appointed regions/countries and support CSP’s work to influence key local and regional stakeholders. Through the development of effective, targeted communications, you will engage and inspire Chartered Society of Physiotherapy (CSP) members to promote the value of physiotherapy within their communities.

A key aspect of the role is building strong relationships with CSP members and especially with our member-led regional networks and country boards, which will involve frequent in-person engagement and travel. You will also contribute significantly to CSP-wide campaigns and events, working collaboratively with colleagues as part of regional and country CSP staff teams.

About you

You will have first-class communication skills, be confident, self-motivated and able to work effectively across team boundaries. Educated to degree level, or equivalent, you will bring expertise in at least one, and ideally several, of the following areas: Stakeholder engagement; media and PR; digital communications; public affairs; writing for publications; event management.

You will be comfortable managing a varied workload, working independently while remaining closely connected to a geographically dispersed team, and travelling regularly to support member engagement across your region.

Working arrangements

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

How to apply

Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to four criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 25th February 2026.
Shortlisting outcome: W/C 9th March 2026.
Interview date: 26th & 27th March 2026 (in person in Manchester).

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview. To read more about our approach to the Disability Confident Scheme, please visit the website.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES

Do you have proven experience in strategic HR leadership, alongside a passion for building people-centred solutions that drive organisational success? Then join Shelter as a Senior HR Business Partner and you could soon be leading a talented team at the heart of our mission to enable impactful people management across Shelter.

You must be a highly focused Senior HR Business Partner, with the aim to proactively build relationships and add value to the directorates you work with. You need to enjoy variety, challenging work and be equally experienced in HR and ER, able to lead strategically and operate practically. In particular you will be confident in your own decision making based on your knowledge and hands on experience in organisational change, TUPE, data and insights and complex ER cases at all levels, working within a unionised workplace. You will be able to manage and motivate your small team, cope with ambiguity as well as working collaboratively within a large, very busy HR/ER team. If this sounds like you, please get in touch, expect robust interview questions as we want the best HR partnering for our charity and the most competent ER knowledge. In return will offer a supportive team environment, working from home, competitive salary and very generous staff benefits.

About the role

With line management responsibilities for a team of HR Business Partners, the Senior HR Business Partners will drive HR aspects of the Strategic Plan ensuring development and delivery of the strategy to enable relationships and people management solutions across Shelter and Shelter Scotland.

The postholder will identify HR priorities which supports Shelter and Shelter Scotland’s Strategy, making recommendations to the HR Senior Leadership Team that supports the overall strategic direction.

Role specifics

As a Senior HR Business Partner at Shelter, you will play a key role in delivering our People strategy, ensuring it supports the wider goals of Shelter and Shelter Scotland. You’ll lead on embedding effective business partnering across directorates, providing expert HR support and insight to help achieve strategic objectives. Reporting to the Head of HR Business Partnering and Employee Relations, you’ll help foster a strong partnership with Trade Unions and lead key HR projects that drive organisational change. As a senior leader within the team, you’ll manage up to two HR Business Partners, offering coaching, development and performance support, and creating opportunities for collaborative, cross-functional working.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The HR Business Partnering Team provides the strategic lead on people management and organisational development at Shelter.  We aim to enable the organisation to have the right Culture, Capacity and Capability to achieve its purpose.  We do this through providing Employee Relations and Business Partnering support, partnering with specific directorates within the organisation to understand business needs and advise on people initiatives which support the delivery of directorate objectives. Working with colleagues within the wide people directorate to delivery cultural and structural change management initiatives tailored to the needs of the business. Supporting the Head of HR Business Partnering in the continued development and delivery of the wider people plan.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

• £51,481 per annum (rising to £53,591 from April 2026)
• Full time, 35 hours per week
• Permanent contract

About the role

Home-based role within the relevant region (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from).

This role requires regular travel across the appointed regions/countries to meet and engage with the Chartered Society of Physiotherapy’s (CSP) members and stakeholders. You will also be required to travel to CSP’s head office in London from time to time for team meetings and other organisational activity.

Join CSP’s Campaigns and Regional Engagement team

We have an exciting opportunity for an experienced communication professional to join our successful Campaigns and Regional Engagement team.

In this role, you will help raise the profile of physiotherapy across your appointed regions/countries and support CSP’s work to influence key local and regional stakeholders. Through the development of effective, targeted communications, you will engage and inspire Chartered Society of Physiotherapy (CSP) members to promote the value of physiotherapy within their communities.

A key aspect of the role is building strong relationships with CSP members and especially with our member-led regional networks and country boards, which will involve frequent in-person engagement and travel. You will also contribute significantly to CSP-wide campaigns and events, working collaboratively with colleagues as part of regional and country CSP staff teams.

About you

You will have first-class communication skills, be confident, self-motivated and able to work effectively across team boundaries. Educated to degree level, or equivalent, you will bring expertise in at least one, and ideally several, of the following areas: Stakeholder engagement; media and PR; digital communications; public affairs; writing for publications; event management.

You will be comfortable managing a varied workload, working independently while remaining closely connected to a geographically dispersed team, and travelling regularly to support member engagement across your region.

Working arrangements

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

How to apply

Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 25th February 2026.
Shortlisting outcome: W/C 9th March 2026.
Interview date: 26th & 27th March 2026 (in person in Manchester).

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview. To read more about our approach to the Disability Confident Scheme, please visit the website.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES

IT Operations Delivery Lead

Contract: Permanent , Full time – 35 hours per week

Location: London, UK.

UK hybrid working – a minimum of 60 % of working time is spent face-to-face in the London office with flexibility around the remaining two days. As needed, the role might be required to be in person more than 3 days on any given week.

Salary: £57,415 - £60,436 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The WaterAid global IT team is a strategic, customer-focused function that enables secure, scalable and sustainable technology services across our federation.

The team leads the delivery of front-line IT support, cybersecurity and infrastructure services, while also guiding the strategic development and integration of applications and enterprise architecture.

In addition to providing direct services to over 250 UK-based staff, the team supports WaterAid personnel across more than 20 countries, working in close partnership with external vendors and in-country teams to ensure a consistent, high-performing global IT experience.

Through a focus on technical standards, resilience and innovation, the team plays a critical role in delivering WaterAid’s digital ambitions and ensuring technology underpins effective, efficient and impactful global operations.

About the role

As our IT Operations Delivery Lead, you will ensure the reliable, efficient delivery of core IT services and drive operational excellence across WaterAid’s global technology landscape, working closely with the Managed Service Provider, technical delivery teams and colleagues across the UK and international programmes to enable sustainable, scalable change.

In this role, you will:

• Lead the delivery of reliable, responsive IT support services across UK and global operations.
• Manage and optimise the performance of the Managed Service Provider, ensuring strong vendor relationships and effective service governance.
• Act as Product Owner for the service management platform (ServiceNow), driving process maturity, user experience and continuous improvement.
• Coordinate the smooth transition of new tools, platforms and services into operational support through readiness planning and clear handovers.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience leading IT service delivery or IT operations in a complex or multi-country environment.
• Ability to manage third party suppliers, including SLAs, escalations and continuous improvement.
• Strong communication and collaboration skills, able to work with technical and nontechnical stakeholders.
• Ability to analyse service performance data and drive practical, scalable improvements.

Although not essential, we’d prefer you to have:

• Experience acting as Product Owner or Service Manager for an ITSM platform such as ServiceNow.
• Knowledge of ITIL practices and service management frameworks.
• Experience supporting operational change, automation, or service optimisation initiatives. 

Closing date: Applications will close 12:00 PM UK time on 02 March 2026. Interviews are expected to take place week commencing 09 March 2026.

How to apply: Click Apply to answer the pre-screening questions and upload your CV only.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

The Policy and Campaigns Manager leads ADUK in championing reforms that pave the way for better access for all disabled people partnered with a highly trained assistance dog. Through dynamic campaigns and impactful initiatives, this role is pivotal to how ADUK amplifies the voices of those whose lives are transformed by these life changing dogs, ensuring that their rights are protected for years to come.

Key Responsibilities

• In partnership with the Executive Director (ED), continue to develop a compelling case for taking a standards-based approach to the training and welfare of assistance dogs.
• Gather, analyse and apply robust evidence to strengthen ADUK’s credibility, influence and voice on key policy and campaigning issues.
• Work with the ED to identify and progress opportunities for ADUK and its members to engage with policymakers, regulators and other decision-makers, and to support positive policy change.
• Develop and deliver written and in-person reports and briefings for different audiences, including politicians, policy officials, and other decision-makers.
• Collaborate with the ED and Head of Education and Allyship to develop relationships with key stakeholders.
• Lead, manage and convene the ADUK Advisory Panel, ensuring it operates effectively and informs ADUK’s policy and campaigning work.
•  Monitor legislation and policy developments relevant to assistance dogs and dog welfare and communicate these as appropriate to members.
• Support the ED with the delivery of ADUK’s policy function, including the preparation of policy statements, briefing papers, media responses, and submissions to consultations and inquiries.
• Provide informed policy advice to the ED on priority issues affecting ADUK and its members.
• Represent ADUK externally, articulating its policy positions at meetings, events and forums, where appropriate.
• Take responsibility for projects, with the support of the Executive Director where appropriate, including joint work with partner organisations.
• Organise meetings, policy roundtables, expert workshops, policy training and other events.
• Provide information and support to service providers on assistance dog policies to promote access rights for disabled people with assistance dogs.

Knowledge, Skills, and Attributes:

Essential – applicants will:

• Have experience working in a policy, public affairs/campaigning role, with a solid understanding of how the policy development process works and how to influence national policy.
• Experience in convening and facilitating advisory groups, panels or stakeholder forums to support organisational decision-making.
• Experience in planning and delivering events, workshops or meetings that support policy, stakeholder engagement or organisational aims
• Have the ability to analyse and interpret information from a range of sources.
• Have strong interpersonal skills including being able to develop positive and effective working relationships with a diverse range of people and organisations.
• Have the ability to act on your own initiative and develop new work.
• Be comfortable maintaining existing policy positions and relationships.
• Have experience in communicating complex ideas or processes to a range of diverse audiences.
• Have excellent writing and verbal communication skills and experience in producing briefings, consultation responses and other communications on behalf of an organisation and for a wide range of audiences.
• Represent ADUK with credibility and authority in all external communications

Applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.

See recruitment pack for full job and person spec. 

The person who currently leads ADUKs education and training work is moving into an exciting new role within our team. We’re now looking for someone marvellous to take on part of their work, alongside some exciting new initiatives we want to develop. We’re not looking for a direct replacement - we want someone who will relish the opportunity to shape and grow this role into something truly impactful, supporting our work and strengthening the sector.

Key Purpose: The postholder will play a key role in strengthening knowledge, understanding, and best practice both within the sector and externally with service providers and the public, helping to remove barriers for assistance dog partnerships.

Internal focus: Coordinate the learning and development of ADUK member organisations, ensuring access to high-quality resources, training, and support to maintain knowledge sharing and best practice development across the sector.

External focus: Deliver education engagements and training to stakeholders, including businesses, service providers, and the public, through ADUK’s wider education initiatives and the new Corporate Allyship Programme.

Key Responsibilities

Learning:

• Manage ADUK’s shared Learning Management System (Moodle) and training platform, supporting members to make the most of the available content and resources.

Knowledge Sharing:

• Collaborate with staff and volunteers from member organisations and candidates to identify learning needs and expertise.
• Coordinate engaging and effective knowledge-sharing programmes aligned with member needs.

Education Delivery:

• Work with ADUK colleagues to coordinate and deliver engaging education initiatives, both in-person and virtually, for service providers and public services.
• Coordinate logistics for external training events, including venues and registrations.
• Support delivery of training for the ADUK’s Corporate Allyship Programme in collaboration with relevant colleagues.

Partnerships and Collaboration:

• Identify opportunities to work with external bodies, partners, and stakeholders to deliver training and share knowledge with the wider community.

Evaluation and Impact:

• Evaluate and assess the effectiveness of knowledge-sharing programmes and external training and explore how best to leverage this evidence. 
• Prepare and present impact reports to inform continuous improvement.

Essential Knowledge, Skills and Attributes:

• Recent and relevant experience (3 years +) in designing and delivering in-person and online training and educational workshops and programmes.
• Excellent presentation and facilitation skills, with the ability to engage diverse audiences.
• Experience in managing learning management systems (LMS) and digital learning tools, (preferably Moodle based LMS)
• Excellent organisations skills with the ability to prioritise tasks and coordinate multiple organisations and stakeholders.
• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
• Confident relationship building skills.
• A collaborative and adaptable approach to teamwork, with the ability to work effectively as part of a small team that sits within a large membership network.
• Be able and willing to travel extensively (across England, Wales and Scotland) to deliver in person training.

All applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.

See Recruitment Pack for more information and full job and person spec. 

Role Purpose:

Working closely with the Director of Programmes to manage and help develop a portfolio of funds across Access’s enterprise grant, blended finance and capacity building work, the role holder will be the day-to-day point of contact for a portfolio of social investors, enterprise grant providers and other organisations funded by Access.

It is anticipated that this role holder may particularly specialise in the management of enterprise development funds, and those that are more local (place-based) throughout England.

The role will balance responsibilities including supporting and assessing funding proposals, managing performance via regular data submission and meetings, providing support from within and beyond Access’s own team, supporting peer learning between delivery partners and seeking to ensure that lessons and experience across Access’s programmes are maximised.

You will be part of a small organisation of around 15 people that take a flexible, collaborative and trust-based approach to work.

About Access – The Foundation for Social Investment

Access – the Foundation for Social Investment works to make sure that charities and social enterprises can access the finance they need to sustain or grow their impact.

Our mission is to use a range of tools – from grants to investments – to help charities and social enterprises grow their trading income, strengthen their resilience, and access social investment that works for them.

We are building a social investment market fit for the future – one that delivers the right kind of finance to grassroots organisations, particularly in underserved places and communities.

We do this by:

• Funding blended finance and enterprise development programmes in England.
• Sharing knowledge and data and translating it into practical insight that others can use.
• Mobilising others who share our goal of making capital work for communities.

Our values:

• We’re part of a much bigger team – we work alongside our partners, strengthening collective efforts to accelerate change
• We are curious, open and honest – our knowledge is for sharing and we don’t shy away from difficult questions
• We are not looking for quick fixes – we focus on the deep work of long-term systemic change

Key Responsibilities:

 Relationship Management

• Be the day to day point of contact for a portfolio of organisations who are applying for funding and/or delivering Access’s programmes.
• Build strong productive and supportive working relationships with delivery partners, in a spirit of collaborative endeavour and learning.
• Maintain comprehensive and clear records on Access’s systems of the status of the relationship and any key questions or issues which are currently being addressed.
• Seek to build an understanding of the underling impact of the delivery of our funds on the work of the charities and social enterprises they exist to support.

Performance Management

• Following an agreed pattern and schedule, regularly meet and speak to the delivery partners to receive updates on performance, and key issues.
• Ensure robust financial management of funds, including monitoring deployment targets of partners, managing budgets and the process for drawing funds from Access.
• Ensure that regular performance data is submitted to a high quality and in an agreed format with each delivery partner. Perform checks to ensure accuracy and check understanding with the delivery partner.
• Ensuring the uploading of data into Access’s management systems and producing the required performance reports for internal and external use.
• Use this performance data to analyse performance within each delivery partner and across the portfolio, including supporting the publication of a quarterly dashboard. Work closely with colleagues to identify trends and understand reasons for those trends.
• Work with delivery partners to address areas of under-performance, escalating issues where necessary to the Director of Programmes and Access committees.

Guidance and Support

• Use performance data and insight from different partners within the portfolio to identify opportunities to support partners with, for example, peer support around areas of good practice.
• Offer expertise within Access and across partner organisations to support delivery partners in particular aspects of their work.
• Where challenges are common across many delivery partners, work with colleagues and the Director of Programmes to develop shared solutions, tools, or learning resources which might address those challenges.
• Support the design and delivery of external events, including peer-learning events.

Facilitating and supporting decision making

• Reviewing and co-developing plans and proposals in collaboration with partners.
• Writing papers including assessment papers for Access committees, presenting clear information and context to aid understanding and decision making.
• Present analysis based on performance data and qualitative insight to inform decisions within the team about ongoing relationships with delivery partners.
• Actively participating in the peer-review of assessment papers produced by other colleagues in the Programmes team.

Supporting learning and programme design

• From data and insight gained through performance management, work with colleagues across Access to identify common themes within the portfolio to aid Access’s learning and influencing objectives.
• Work with the Director of Impact and Evaluation to analyse performance data and make it available for publishing in various forms.
• Based on learning gathered across the portfolio within the Programme team and across all of Access, work with the Director of Programmes to identify how programmes can be improved and developed.

Skills and Experience:

 Knowledge & Experience

• Experience of managing complex relationships with multiple stakeholders, of setting and monitoring KPIs, holding delivery partners to account and seeking continual performance improvement.
• Familiarity with using Excel, and databases and/or CRM systems for managing large quantities of data, including bulk uploading and creating reports to aid analysis.

Skills & Abilities

• Ability to build strong collaborative working relationships with partners at all levels including Trustees, CEOs and delivery teams.
• Ability and inclination to manage large quantities of data and work with partners to ensure that data quality is high.
• Ability to evaluate, synthesize, and communicate insights from dense or technical documentation.
• Ability to produce clear and succinct written communications for partners and committees.
• Confident in verbal communication and presentation.
• Highly numerate.

Personal Style & Behaviour

• Enthusiastic learner.
• Practical and rigorous.
• Demonstrates clarity of thought and communication.
• Curious and creative thinker – enjoys uncovering trends, challenges and opportunities, and presents practical solutions rather than problems.
• Collaborative.
• A passion for supporting charities and social enterprises.

Desirable

• Experience of working within or with charities and social enterprises
• Experience of managing data relating to social impact.
• Experience of investment structures.
• Experience of local partnership structures or place-based working.
• Experience of enterprise development activity.
• An ability to use and scrutinise complex financial models.
• Ability to travel around England when required.
• Excellent IT skills across a range of platforms.

How To Apply

Please submit your CV and Cover Letter (up to one page A4) to Careers4Change – see website

Equal Opportunities

Access is committed to a policy of Equal Employment Opportunity and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

• We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
• As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.

Job title: Programme Manager

Location: Hybrid with at least one day in the Access office near Old Street, London (currently Tuesdays)

Reporting To: Director of Programmes

Contract: Full time permanent

Salary: £45,061

Date Closes: Thursday 5th March 2026

The World Obesity Federation is seeking an enthusiastic individual to join our MAPPS project team as a Health Systems Co-Ordinator.   This innovative MAPPS project aims to improve obesity care and prevention in health systems through improved evidence generation, coalition building, and policy engagement.

The selected candidate will:

• Support our MAPPS programme of gathering intelligence on in-country healthcare systems and practices for obesity policy, prevention and care
• Support the fulfilment of global deliverables of the MAPPS project, in which we collect data, conduct data analysis, draft report cards and infographics, coordinate academic paper(s) and briefings, and feed into key WOF reports
• Support the fulfilment of national MAPPS deliverables that will include liaising with local consultants in key ‘deep dive’ countries and organising multisectoral roundtables.
• Work in partnership with WOF staff and volunteers to support WOF’s general activities, scientific credibility and public profile

Interviews are likely to be held on the 5th March, though may take place sooner.