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Top job
The Lullaby Trust, Remote
£30,716 per year
The role is in Bereavement Support Services- proactively engaging bereaved families & responding to bereavement support digital enquiries
Posted today Apply Now
Top job
Closing in 7 days
AdviceUK, Remote
FTE £42,000–£47,000, depending on experience. (Actual salary £33,600-£37,600)
An exciting opportunity to manage & grow commercial partnerships with organisations that support AUKs mission, values & strategic priorities
Posted today Apply Now
Top job
Freshwater Habitats Trust, Remote
£32,000 per year
Do you want to use your experience to deliver meaningful, large-scale conservation outcomes with a leading and growing charity?
Posted today
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Closing in 5 days
SSAFA, Remote
Up to £38,000 plus company car
We're looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in SW
Posted today
Top job
British Chiropractic Association, Remote
£30,000 - £34,000 per year
Love building relationships, growing communities and making things happen? Help shape the future of Chiropractic with us.
Posted 1 day ago Apply Now
Top job
Kinship, Remote
£28,000 (plus London Weighting if applicable of £3,405.85 per annum FTE) pro rata to part-time
Are you an experienced and enthusiastic training professional? Join us to help deliver high-quality training to kinship carers in England
Posted 1 day ago Apply Now
Top job
Thrive at Five, Stoke-on-Trent (Hybrid)
£30,000 - £35,000 per year DOE
We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Stoke-On-Trent.
Posted 1 day ago
Unseen UK, Remote
Starting salary of £27,625.84 per annum (pro-rated for part time hours), increasing to £28,375.84 on successful completion of probationary period. We are an accredited member of the LFW.
Posted 1 day ago
Page 1 of 15
Remote
£30,716 per year
Full-time
Temporary (maternity cover (up to 12 months))

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

•To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
•Proactively engage with bereaved families through social media and other online platforms.
•Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
•Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
•Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
•Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
•Attend face to face events for bereaved families including family days and memorial events when needed.
•Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media
•Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services.
•Work with the Engagement Team to promote live sessions.
•Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
•Assist with the recruitment and facilitation of Bereaved Families’ Panel.
•Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
•Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
•Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
•Collate statistics, as required on areas of work within the support services team.
•Assist with the services’ evaluation and impact processes.
•Provide other administrative support to the team as required.

Other:
•Attend and participate with External Supervision sessions.

Application resources
Organisation
The Lullaby Trust View profile Organisation type Registered Charity Company size 21 - 50

Safer sleep for babies, Support for families

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Posted on: 10 June 2026
Closing date: 10 July 2026 at 17:00
Tags: Advice / Information, Advocacy, Digital, Bereavement Support, Helpline

The client requests no contact from agencies or media sales.