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User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026
About the role
This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.
You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.
You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.
Key responsibilities include:
· Managing, triaging and prioritising incoming enquiries across multiple digital services
· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances
· Identifying safeguarding, data protection, legal or other high-risk issues
· Following enquiries through to resolution and maintaining accurate records
· Managing multiple open enquiries while keeping track of relevant statutory deadlines
· Identifying recurring issues and contributing to service improvements
· Updating help pages, internal guidance and standard responses
· Working collaboratively with technical and non-technical colleagues
About you
You will be a proactive self-starter with excellent judgement, organisation and attention to detail.
You will have:
· Experience providing user support within an online, digital or information-intensive environment
· Experience managing a high volume of enquiries
· Ability to recognise sensitive or high-risk cases and take appropriate action
· Familiarity with data protection principles in a support or case-handling setting
· Strong written communication skills with a clear and empathetic approach
· Confidence working independently and knowing when to escalate
· Ability to work effectively within a remote team
Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.
About mySociety
mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.
The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.
Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.
MOVEMENT BUILDING MANAGER
(FIXED-TERM MATERNITY COVER UP TO 12 MONTHS)
Background:
Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. To ensure LGBTI+ rights remain a priority on global agendas, we take a three-fold approach:
We strengthen capacities and build networks and movements, by supporting a diverse range of international LGBTI+ partners and networks to access the skills, training, and financial resources they need to be able to shift hearts and minds and create enabling environments for policy and legal change.
We advocate for inclusive policy change, by generating data-driven evidence that amplifies our partners’ lived experiences and priorities and by ensuring political leaders and government officials have access to the accurate, timely and relevant information needed to effectively challenge anti-LGBTI+ narratives and strategies and drive positive change.
We enhance collaboration and coordination among stakeholders, by building networks and connecting grassroots organisations with political actors in strategic spaces to drive meaningful and lasting change for LGBTI+ communities across the Commonwealth and around the world.
Kaleidoscope Trust is proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat. Our partnerships with LGBTI+ communities across the Commonwealth have informed our approach to inclusion and equality, in the workplace and beyond.
We are an open organisation, committed to having great working practices that enable all team members to have ownership over their work. We are committed to employing and nurturing a diverse range of people, and especially encourage applications from women, the vast and varied members of the LGBTI+ community, the multiply-marginalised, and People of the Global Majority.
The Role:
The Movement Building Manager is central to KT’s mission, helping drive the legal, policy, and social change needed to advance LGBTI+ rights by strengthening partners’ capacity, supporting their advocacy, and building long-term movement impact.
The role oversees KT’s major grant-funded programmes from start to finish. Through direct delivery and coordination across KT, they ensure that each grant meets its objectives, is delivered on time and within budget, is compliant with regulations and requirements, including reporting, is risk-managed, and contributes to KT’s wider movement-building strategy.
This role is an opportunity to support LGBTI+ organisations at a critical moment globally, providing the longer-term funding, partnership, and capacity support needed to drive legal, policy, and social change in their own contexts.
The Movement Building Manager will be the lead responsible for the delivery, donor compliance, and accountability of part of our programmatic work. The successful candidate will be responsible for delivering key parts of the grants directly (such as grant-making and capacity strengthening support), build connections and relationships with grantee partners, and will support coordinated delivery across KT by bringing together colleagues and functions to meet programme objectives and donor requirements.
Contract type: Fixed-term maternity cover (up to 12 months). The successful candidate will be employed until the substantive postholder returns from maternity leave. While the expected duration is up to 12 months, the contract may end earlier if the postholder returns sooner.
Key Responsibilities:
Leading the delivery of a major governmental/institutional grant to agreed standards and timelines, including capacity strengthening and grant-making and coordination of grant-linked workplans, outputs, and timelines across the organisation.
Ensuring and coordinating full compliance with donor requirements, including narrative and financial reporting, safeguarding, due diligence, monitoring, and financial accountability, and supporting other teams to meet the same.
Managing partner relationships and supporting organisations through long-term accompaniment, capacity strengthening, and strategic movement support.
Efficient stakeholder management, maintaining close communication and coordination with the donor, partners, consultants and service providers, and/or any other external stakeholder related to the grant.
Overseeing grant-making processes, including due diligence, contracting, sub-grant management, partner monitoring and support (including review and improvement of their reporting), and compliance.
Working closely with finance colleagues to manage programme budgets, forecasting, donor financial reporting, and operational delivery processes.
Identifying and managing delivery risks across programmes, including safeguarding responsibilities and partner security considerations in sensitive contexts.
Supporting shared learning across programmes, including capturing insights from partner work, and contributing to organisational impact assessment and development of new capacity strengthening products and approaches.
Contributing to intel monitoring and understanding of movement needs and anti-rights dynamics.
Coordinating with other KT teams to ensure programme delivery is joined-up, realistic, and aligned with organisational priorities.
Working closely with the Head of Movement Building to ensure coherence across the grant portfolio, clear prioritisation, and sustainable workload planning.
Contributing to a collaborative and sustainable team culture, supporting shared planning and realistic workload management across the Movement Building Team.
Collaborating with TCEN members, where KT grant delivery intersects with network activity, while maintaining clear governance boundaries and recognising TCEN’s distinct member-led accountability.
Person Specification:
Essential
Experience managing grant-funded programmes in the Global South and East, including delivery, compliance, safeguarding, and reporting.
Strong understanding of donor requirements and accountability, including financial oversight and risk management.
Experience working with civil society partners in the Global South and East, building trusted relationships and providing long-term support.
Experience of grant-making processes, including due diligence, contracting, sub-grant management, and partner monitoring.
Ability to coordinate delivery across colleagues and teams, ensuring programmes are delivered effectively and realistically.
Strong organisational and communication skills, including clear writing for donor audiences.
Commitment to LGBTI+ rights and an understanding of the challenges facing movements globally, including the anti-rights environment.
Desirable
Experience working with institutional donors such as FCDO, DFAT, or similar.
Experience delivering capacity strengthening alongside grant-making.
Familiarity with movement-building or network-based approaches, including work alongside member-led structures such as TCEN.
Staff benefits:
The post-holder is entitled to standard annual leave of 25 days plus bank holidays, as well as an additional 2-week office closure in December.
Access to a free Health Cash Plan for savings on optical, dental and other treatments, as well as access to free counselling and legal support.
Salary sacrifice for pension contributions.
Terms and Conditions:
This role is full-time (37.5 hours per week).
The salary is £43,000 p.a. plus pension contributions.
The post-holder will be managed by Kaleidoscope Trust’s Head of Movement Building.
The staff member will work from home as part of our fully remote working model (within the United Kingdom), with the occasional requirement to travel to off-sites for meetings or events and possibly internationally.
Standard core hours of work are 9:00am - 5:30pm (London time) with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu).
The post-holder must possess the right to live and work in the United Kingdom for the period of the contract.
Desired starting date: as soon as possible.
How to apply:
Using our website, please upload your CV and a two-page maximum cover letter explaining:
(i) your interest in joining Kaleidoscope Trust for this role
(ii) your relevant experience as per the person specification outlined above, and
Closing date: Sunday 13th September 2026 at 23:59 (London time).
Interviews (estimated): Week commencing 21st September.
L
We have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in West Yorkshire, working 30 hours a week. The team you will be joining within the Homicide Service covers the North and North East and you will be need to travel across the region as required.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?
If yes, then we'd love to hear from you
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within Central London, and occasionally outside of area, and therefore this role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You will need:
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
£28,188 - £29,355 per annum, once 6 month probation is passed.
Permanent, Full Time (37.5 hours per week on a 24hrs shift system)
Additional payment of £30 per night for the on-call cover duties.
Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.
We are seeking a compassionate and motivated Residential Assistant Manager to help deliver high-quality, person-centred support while assisting with the day-to-day leadership of the service. Working alongside the Service Manager, you will support the smooth running of the home, maintain high standards of care, safety and compliance, and act as a positive role model for the team.
The role includes leading and mentoring staff, supporting rota management and administrative tasks, contributing to audits and quality monitoring and ensuring care plans, risk assessments and records are accurate and up to date. You will promote best practice in safeguarding, support compliance with CQC and relevant legislation and help develop a skilled and confident team through training and guidance.
You will work closely with families and professionals to support people’s health, wellbeing and independence, while responding calmly and effectively in a range of situations. The role may include supporting people in the community, undertaking clinical duties once trained and assisting with transport where required.
About You
About Us
Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club.
What you will receive whilst working for us:
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programme Manager will provide leadership for the Meet N Match programme, ensuring the delivery of high-quality, inclusive services that support people with learning disabilities and autistic adults to build friendships, develop relationships and increase social connections. Meet N Match is our friendship and dating agency, supporting people to develop friendships, relationships and greater independence. Alongside relationship support, the programme delivers a range of inclusive social events that reduce social isolation and create opportunities for people to build meaningful connections. Now in its tenth year and funded by The National Lottery Community Fund, Meet N Match continues to respond to a growing demand for high-quality relationship and social opportunities.
Alongside leading a small team who provide the day-to-day delivery of Meet N Match, an exciting part of this role is the development of a new Partnership Network. This is an exciting opportunity to shape an innovative model that will enable other organisations to deliver inclusive social events using Spring into Action's framework, training and support. The successful candidate will play a key role in supporting the development of this model, with the long-term ambition of creating an accredited network that extends our reach, improves opportunities for people with learning disabilities and autistic people, and contributes to the long-term sustainability of the organisation.
This is an exciting opportunity for someone to help shape the future direction of Meet N Match while supporting Spring into Action's long-term sustainability.
We aim to ensure that people with learning disabilities have the same opportunities as the non-learning-disabled population and lead great lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Anne Health is looking for registered nurses to join our clinical team supporting patients accessing gender-affirming care through our telehealth membership service. This is a fully remote role, open to nurses based in the EU (outside England and Wales), working alongside our prescriber pool and wider clinical team to deliver compassionate, affirming, and clinically excellent care.
If you’re an experienced nurse who wants to make a real difference for trans, non-binary, and gender-diverse patients, and you’re comfortable working independently in a busy digital health environment, we’d love to hear from you.
This role requires nursing registration with an EU member state regulatory body. We are unable to consider candidates whose primary registration is within the UK.
Anne Health is a gender-affirming healthcare support service helping trans+ people of all ages access safe, expert care.
The Limbless Association is seeking a highly experienced and effective Project Coordinator who is proactive, creative and resourceful. They will be a vital linchpin of LA projects working closely with the Programme Development Manager to ensure projects are delivered on time, on budget whilst delivering (exceeding) anticipated outcomes for amputees and their families.
This is an exciting opportunity to play a key role in ensuring LA projects achieve their aims in delivering vital support for individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.
In addition to supporting existing projects this role will work collaboratively with team members and key stakeholders to identify, scope, plan, fund and deliver new user led initiatives. Impact measurement is an integral part of this busy role ensuring that LA projects are evidence based and outcomes focused contributing to sustainability and innovation.
We’re looking for someone who:
· Is passionate about developing and delivering outcomes focused projects that positively and tangibly impact the lives of beneficiaries.
· An efficient and effective project planner..
· Enjoys turning ideas into meaningful opportunities and actions.
· Can think strategically whilst remaining practical
· Understands the importance of lived experience and co-production
· Wants to make a genuine difference
If you are motivated by improving lives with purpose and compassion, we would love to hear from you.
The Limbless Association is seeking an experienced Volunteer Coordinator who is knowledgeable, proactive, creative and resourceful. They will be passionate about the difference volunteers make and the difference their experience and knowledge can make to developing and enhancing volunteering across all activities at the LA.
This is an exciting opportunity to ensure LA volunteers play a key role in meeting the charity’s objectives and are part of a thriving LA volunteer community. Lived experience is at the heart of the LA’s work and ensuring that volunteering initiatives are user led and coproduced is vital. Peer support is an integral LA service offer and LA Volunteer Visitors, lived experience volunteers, enable the charity to deliver vital life changing support for individuals and their families experiencing amputation, through their rehabilitation, recovery and lives beyond limb loss.
We’re looking for someone who:
· Is passionate about volunteer involvement and developing volunteers, opportunities and outcomes..
· Has recent experience of supervising and coordinating a large volunteering community.
· Understands how to engage and motivate volunteers.
· Has recent knowledge and experience of good practice and trends in volunteering.
· Can think strategically whilst remaining practical
· Understands the importance of lived experience and co-production
· Wants to make a genuine difference
If you are motivated by improving lives with purpose and compassion, we would love to hear from you.
The Limbless Association is seeking an enthusiastic and tenacious Fundraising and Communications professional who is looking to advance their skills while supporting a longstanding, ambitious and respected small charity.
This role will be key in supporting the growth and sustainability of the Limbless Association by coordinating fundraising activities, supporting donors and growing multistakeholder engagement through creating relevant and compelling content across a range of communications medium
We operate in a multistakeholder environment and we love our work and our mission. The postholder will turn ideas into actions, motivating and inspiring our community and beyond to support our work and cause. This is an exciting opportunity to make a tangible and measurable difference to the lives of those we exist to support. You’ll meet and work with some amazing people with lived experience of limb loss and the incredible professionals who enable their recovery and rehabilitation. It’s a truly inspirational sector to be involved in.
We’re looking for someone who:
· Is passionate about raising funds and realising income generation opportunities that in turn ensure the delivery of vital services and support.
· Has recent fundraising and communications experience.
· Understands how to engage and motivate volunteers.
· Has up to date knowledge of regulatory requirements in fundraising practice.
· Is energetic, resourceful, creative and yet practical
· Understands the importance of lived experience and co-production
· Wants to make a genuine difference
If you are motivated by improving lives with purpose and compassion, we would love to hear from you.
Location: Globally remote with the possibility of working out of a National or Regional office.
Location type: Remote
Reporting to: International Fundraising Director
Manages: Global Capital Campaign Director, Global Philanthropy Manager (x2), contractors.
Annual salary:Grade 18 with salary based on home country.
Contract type: 2-year initial contract with the possibility of further extension.
Working hours: Full-time
Candidate level: Manager
Closing date: Monday 14th September 2026, 9:00 am CET
Background
Greenpeace International is an independent global campaigning network, which uses peaceful, creative confrontation to expose global environmental problems and develop solutions for a green and peaceful future.
Our vision is for a greener, fairer, safer planet, one that can sustain life for generations to come. We cannot build this future alone, but we can build it together. If you are passionate about defending our natural world and creating positive change, then we want to hear from you.
The heart of Greenpeace has always been its people. Whether you are working in Campaigns, Communications, Engagement, Logistics, Fundraising, Legal, IT/Data, Finance, People & Culture, or Justice, Equity, Diversity, Inclusion and Safety (JEDIS), we all have an important role to play.
Greenpeace exists because this fragile earth deserves a voice. It needs solutions. It needs change. It needs action. It needs you.
Purpose of the Fundraising Department
The International Fundraising Department within Greenpeace International (GPI) ensures a clear focus on global income opportunities and challenges in partnership with National and Regional Offices (NROs). The department manages global fundraising sources, contributes to and coordinates global fundraising work, provides strategic focus for GPI fundraising specialists, and provides senior strategic guidance and leadership across the Greenpeace Network.
Purpose of role
The International Philanthropy Manager is accountable for designing and implementing the Global Fundraising Strategy as it relates to major giving, including strategic partnerships, institutional funders, individual major donors, legacies, and capital campaigns. This role leads the teams behind major global initiatives, including a €100 million capital campaign for a new ship and the Priority Global Funders strategy—while providing strategic leadership, support, and advice to both Greenpeace International and independent National and Regional Organisations (NROs).
Primary responsibilities
Global fundraising strategy
● Lead and manage the design and implementation of the Global Fundraising Strategy as it relates to major giving, including strategic partnerships with institutional funders and individual major donors, legacy, and capital campaigns.
● Accountable for the design and implementation of the Key Relationships area of the Global Fundraising Strategy, including tracking and monitoring the success of its implementation.
● Lead, advise, and support the work done by GPI fundraising staff and NRO leaders in the key relationships area.
● Collaborate across GPI functions and departments to ensure alignment and integration of the Key Relationships Strategy with other organisational objectives, strategies, and plans.
People management
● Lead, manage and develop a multidisciplinary team of fundraising managers and coordinators across various areas of high value fundraising.
● Provide task management and direction to staff from other areas of International Fundraising and across GPI departments who contribute to fundraising deliverables.
● Drive team performance through objective setting, performance reviews, coaching and development to ensure fundraising objectives are met.
National and Regional Organisation (NROs) support
● Oversee strategic and operational support provided to NROs to build the fundraising capacity and expertise required to deliver ambitious fundraising strategies and goals based on the respective market potential.
● Provide strategic advice and support to NROs for the development of the philanthropy and legacy elements of their 3-Year Strategic Plans and their annual organisational development plans.
● Support NROs in recruiting and onboarding experienced fundraising directors and strategic fundraising roles.
Communities and stakeholders
● Strengthen the fundraising director’s community of practice alongside fellow Strategic Fundraising Managers and the International Fundraising Director to foster a collaborative space for addressing global fundraising challenges and opportunities.
● Facilitate regular exchanges with other key leadership communities (such as Engagement and Programme Leaders) in areas of joint interest.
● Build strong working relationships with colleagues and internal and external stakeholders to represent Greenpeace’s interests and enable effective cooperation and knowledge-sharing across fundraising areas.
● Foster collaboration with cross-functional departments (such as Development, Technology, Finance and Programme) to co-design and implement highly engaging campaigns with strong fundraising potential and deliver robust proposals for key funders.
Financial, policy, and systems management
● Ensure the effective budgeting, management, and expenditure of internal resources.
● Oversee the budgeting and reconciliation of income from Priority Global Funders, individual major donors, and legacy gifts to GPI.
● Serve as the product owner for the key relationships CRM.
● Hold responsibility for the development and implementation of global policies related to key relationships fundraising.
Profile
Skills and qualifications
● Significant (7 years +) experience in a senior fundraising management role with a focus on philanthropy, of which at least four years leading international teams.
● Experience leading a capital campaign.
● Strong leadership abilities with experience building and developing exceptional teams to achieve fundraising goals.
● Strong track record of developing successful global proposals for large funders.
● Track record of leading the design and implementation of impactful global fundraising strategies.
● Track record of developing and delivering cross-functional fundraising strategies with multiple fundraising techniques.
● Track record of contributing to successful change management processes.
● Significant experience in systemic and strategic thinking.
● Significant experience of working with Justice, Equity, Diversity, Inclusion, and Safety principles.
● Substantial experience working in multicultural global environments, ideally with personal experience of working in multiple national contexts.
● Exceptional strategic, influencing, negotiation, communication, and facilitation skills.
● Strong analytical skills and a clear understanding of organisational development.
● Strong financial management skills, and extensive experience managing budgets.
● Experience with co-leadership and collaborative management.
● Experience bringing together people with a wide diversity of views.
● Experience in operating strategically in fast-changing environments.
Personal traits desired
Competencies (as per the 5 E’s Leadership Framework)
Identification with Greenpeace goals and supports its values: Understanding of and commitment to Greenpeace’s core values and a passion for delivering Greenpeace’s mission.
Energy
● Demonstrate a positive mindset and solutions-oriented attitude: Where others see problems, pitfalls, and potential for disaster, you might see opportunity and new possibilities to make a difference. You are basing your ideas on the assumption: There are solutions out there, and we just have to work on them. But if it is not worth solving, let us not waste time on it.
● Demonstrate stamina and resilience: You are dependable under pressure and strong despite adversity. You can deal with complex or difficult situations with a cool head. You do not give up when the going gets tough. You accept when mistakes are made, learn from them, and move on. You can recover quickly after failures, disappointments, or dead ends.
Energise
● Empowering and inspiring others: An understanding of how to inspire action in others, empowering people and striving to bring out the best in them. Enables employees to translate vision into action and creates an environment in which people feel valued, motivated and challenged.
● Collaborative approach: Helps others to achieve their best and contributes to joint objectives. Develops cooperation and teamwork while participating in a group of people, working toward solutions that generally benefit all involved parties
Edge
● Ability to encourage and support risk-taking: Appreciation of risk-taking in the context of an action-oriented organisation
● Appreciation of the impact and importance of people-powered campaigning: with a commitment to drive engagement at all levels
Expertise
● Demonstrate the ability to see a situation accurately with a broad set of perspectives: You are able to make the “right” judgement calls and decisions. You have a broad set of perspectives on familiar and unfamiliar issues: You have solid expertise in core Greenpeace subject matters as well as concepts about individuals and teams, and organisational issues such as structures and processes. You know how the organisation is structured, how decisions are made, and how information flows. Furthermore, you have a high level of understanding of the changing external context in which Greenpeace operates and the ability to make a judgement about how to respond. This is why you can “read” factual evidence as well as the environment in a meaningful manner and thus help devise a plan of action. Sometimes you “see” what others do not see.
Execute
● Being a role model for accountability and straightforwardness: High sense of personal accountability and the ability to hold others accountable.
● Knowledge sharing: Uses formal, informal and systematic methods to share information with others to increase organisational effectiveness.