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The Law Society, London (Hybrid)
£28090 - £31000 per annum + 3% flex fund after 3 months + Bens
Posted 1 week ago
Action for ME, Remote
£84 per hour for initial / follow up consultations, £42 per hour for team clinical meetings / administrative time
Posted 1 week ago Apply Now

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Oak National Academy Ltd, Remote
£71,043 + benefits including 4.5-day week and 11% employer pension contribution
Posted 1 week ago
Oak National Academy Ltd, Remote
£82,409 per year + benefits including 4.5 day week and 11% employer pension contribution
Posted 1 week ago
BeSpace, Remote
£43,000 - £47,000 per year
BeSpace is a growing Christian charity with a big vision: to see every child joyful, resilient and growing spiritually for life.
Posted 1 week ago
Harris Hill Charity Recruitment Specialists, Remote
£38k - 43k per year + 2,000 bonus
Posted 1 week ago Apply Now
Refuge, Greater London (On-site)
29,701.36 per annum
Posted 1 week ago
THINK Recruitment, Remote
£58,000 per year
Posted 1 week ago Apply Now
Page 38 of 69
London (Hybrid) 15.1 miles
Up to £33300 per annum + 3% flex fund after 3 months + benefits
Full-time
Permanent
Job description

The Role

We are seeking a Senior End User Services Technician to join our Service Desk and End User Services team, providing high-quality IT support across the organisation. In this role, you will deliver advanced first and second-line support to around 500 users in a Microsoft 365 environment, supporting both on-site and remote colleagues.

As a senior member of the team, you will act as a key escalation point, taking ownership of complex technical issues and ensuring incidents and service requests are resolved in line with agreed service levels. You will support the day-to-day running of the service, working closely with the End User Services Manager to manage workload, monitor performance, and maintain a high standard of customer service.

The role has a strong technical focus, particularly across Microsoft 365 technologies including Teams, SharePoint Online, Entra ID and Microsoft Copilot. You will also contribute to mentoring team members, improving processes, and creating and maintaining documentation to support both internal teams and end users.



What we're looking for

This is an opportunity to step into a senior role where you can make a real impact on the delivery of IT services and the overall user experience. You will work with a modern technology stack, further developing your expertise across Microsoft 365 and endpoint management, while also building your leadership and mentoring skills.

You'll be part of a collaborative and supportive team environment that values continuous improvement and professional development, giving you the opportunity to influence how services evolve and grow within the organisation.



What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

This role requires a minimum of four days per week in the office.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Organisation
The Law Society View profile Organisation type Non Charity Employer Company size 101 - 500
Posted on: 02 July 2026
Closing date: 23 July 2026 at 17:43
Job ref: 1455
Tags: IT