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The Country Trust, Remote
£45,000 - £47,000 per year
Posted 1 week ago
1001 Critical Days Foundation, London (Hybrid)
£60,000 - £65,000 per year
We are looking for a highly motivated proven team player to join our ambitious and fast-growing international charity,
Posted 1 week ago

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Oak National Academy Ltd, Remote
£53,991 per year + benefits including 4.5 day week and 11% employer pension
Posted 1 week ago
Closing in 6 days
Hertfordshire Mind Network, Watford (On-site)
£32,000 - £34,000 per annum
Posted 1 week ago
Church Action on Poverty, Remote
31,022 per year (pro rata)
Are you someone who is organised, logical & comfortable working with numbers, who wants to use their finance skills for a cause that matters
Posted 1 week ago
Closing in 6 days
Hestia, Highbury (On-site)
£29,205 per year
Posted 1 week ago
Shelter, London (Hybrid)
£38,724.41 per annum pro rata (0.71 FTE)
Posted 1 week ago
Look Ahead Care Support and Housing, Tower Hamlets (On-site)
Up to £18470.4 per annum + Annual Leave, pension, healthcare
Posted 1 week ago
Closing in 5 days
Hestia, City of London (On-site)
£46,285 per year
Posted 1 week ago
Closing today at 23:30
Prospectus, London (Hybrid)
£26.30 per hour (+ holiday)
Posted 1 week ago
Westway Trust, London (On-site)
£7,296 per year
Are you an experienced Teacher?
Posted 1 week ago
Page 39 of 69
Walton-on-Thames, Surrey (On-site) 15.33 miles
£33,000
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

 Role purpose:

To deliver comprehensive, client-focused debt management advice and supervision

Key responsibilities:

  • Manage debt casework with professionalism and care
  • Attend weekly outreach sessions and fulfil funder obligations
  • Supervise volunteer debt case work and complete a monthly debt IFR
  • In conjunction with Case Checkers and Advice Session Supervisors, help monitor the quality of advice given to debt clients and identify where further support is needed
  • Contribute to reporting for CAEW and our funders, including FCA and Consumer Duty requirements

Other

  • Attend regular meetings of paid staff and volunteers as required
  • Ensure that Citizens Advice and the office’s policies in relation to confidentiality, equal opportunities and anti-discrimination are observed and actively promoted
  • Abide by Health and Safety policies and procedures and share responsibility for your own safety and that of colleagues, clients, and visitors to the office
  • Undertake any other duties as are necessary to ensure the effective delivery and development of the service and which are commensurate with the responsibilities of this post

Person specification

Essential:

1. Accredited (MaPS/Wiseradviser) Debt Case Worker/Specialist

2. A thorough knowledge of benefit and debt management advice gained through working/volunteering at Citizen’s Advice

3. Experience of working to prescribed quality standards

4. Ability to communicate effectively both orally and in writing

5. Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment

6. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively

7. A flexible approach and the ability and willingness to work as part of a team

8. Ability to monitor and maintain recording systems and procedures, using IT as appropriate

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies

Desired: 

10. Experience of supervising staff or volunteer workers to achieve required standards

11. Approved DRO Intermediary

Staff Benefits

  • 6% Employer Pension Contribution
  • Employee Assistance Scheme
  • Ongoing personal training and development
  • A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
  • The chance to work with amazing people and a nationally recognised charity
Organisation
Citizens Advice Elmbridge (West) View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 02 July 2026
Closing date: 01 August 2026 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work