Jobs in richmond upon thames

The Mental Health Foundation is recruiting for a Head of Research to lead our UK Research team.

Deadline: 5pm on Sunday 30th November
Location: Glasgow OR London
Salary: Starting at £52,166 rising to £60,861, plus London weighting of £4,000 where applicable
Hours: Full-time (32 hours per week)
Contract type: Permanent

This is an exciting new role with the UK’s leading public mental health charity. The Head of Research role is a fantastic opportunity to lead our UK research team to achieve social change. We are looking for research and management expertise, strategic thinking, operational delivery, and the ability to collaborate and communicate with a range of stakeholders including media, academics, policymakers and communities. You will be part of an outstanding leadership team committed to delivering change across the UK. The role will deliver our UK-wide research, reporting to the Director of Research & Lived Experience.

What does the role involve?

• Support the Director of Research & Lived Experience to develop and deliver a 5-year research strategy
• Lead our UK research team to deliver and commission studies and reviews to a high standard at pace
• Present research clearly and persuasively to media, governments, academics, funders and communities

What skills, knowledge and experience are we looking for?

• Excellent research skills, experience and credibility in health or social research
• Strategic thinker who can also effectively manage teams and projects
• Proven communication skills to different audiences

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Sunday 30th November and we are unable to accept late applications. Interviews are planned for week commencing 8th December.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

We are delighted to work with Westway CT who, due to retirement, are now seeking an experienced, qualified Finance Manager.

Westway CT is a non-profit social enterprise tackling isolation and creating community in West London through the provision of transport services and dedicated drivers offering a lifeline for community groups, older people, and anyone facing challenges using public transport across Kensington & Chelsea, Westminster, and Hammersmith & Fulham.

This is an exciting opportunity for a Finance Manager who, reporting to the CEO, will play a key role in the running of two interconnected entities; a registered society, and its trading arm, which supports and subsidises their charitable aims. In so doing, the successful candidate will be helping to lead the way in a sustainable community benefit model that creates its own income by being part of the wider London transport mix, contributing to the local economy and working towards better air quality.

With line management responsibility of the Finance Officer, you will be an accredited qualified accountant, preferably with non-profit sector experience, with the ability to lead on the financial management of the organisation.

The Finance Manager is accountable for:

• Financial strategy and planning
• Financial management and reporting
• Strategic level income generation
• Payroll, staff remuneration and pension contributions
• Stakeholder collaboration and promotion of Westway CT values

The successful candidate will:

• Demonstrate a strong track record of managing a finance function producing budgets, management accounts, cash flow forecasts and financial reports
• Have an excellent working knowledge of charity and company governance, including reporting standards and preparation of statutory accounts, as well HMRC, PAYE and Pension regulations.
• Be able to conduct financial scenario planning and cost analysis to proactively contribute to the strategic and operational planning and improvement of the organisation (i.e. in the case of investments and capital assets, grant applications, contract tendering, customer pricing, and credit control.)
• Be an efficient, highly organised team player with good communication skills, working effectively with internal colleagues, external stakeholders and suppliers of varying financial experience.
• Provide excellent line management and role modelling for your reports and colleagues to encourage professional development.
• An accredited qualified accountant (ACCA) (CIMA) or equivalent, with a minimum of 5 years’ experience, preferably within the non-profit sector
• Be proficient in Microsoft Office 365, Excel, Sage 50, Quickbooks and/or another similar accounting software

Responsible for the day-to-day finances, you will have a hands-on approach, exceptional time management skills, and the ability to work to tight deadlines in order to make an active contribution to the success and growth of Westway CT who are passionate about their community and making a tangible difference to the lives of local residents.

Westway CT is an equal opportunities and London Living Wage employer.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: London (Flexible working arrangements by agreement)

Closing date: 30 November 2025

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Westway CT interviews dates TBC

Role Summary

Job Title: Corporate Engagement Manager (UK)
Reporting To: Senior Corporate Engagement Manager, ProVeg International
Location: UK-based, ideally within travelling distance of London
Hours: 35 hours per week (1.0 FTE); part-time also possible (0.8 FTE)
Salary: £32k - £36k per annum (based on 1.0 FTE) 
Contract: 2 year fixed-term contract

Job Details

We are seeking a highly motivated Corporate Engagement Manager to implement and develop our programme on the Corporate Protein Transition in the UK (70%), as well as to support this work internationally (30%). This critical role will focus on accelerating the protein transition by advocating for more ambitious action from supermarkets, foodservice and government.

You will be responsible for cultivating relationships with civil society partners, food companies and policymakers, positioning ProVeg as a leading organisation and trusted partner on healthy, sustainable diets. The ideal candidate will possess a deep understanding of the UK’s corporate and civil society landscape around sustainable food systems, excellent communication skills, and a proven track record of influencing decision-makers.

Responsibilities

UK (70%)

• In collaboration with ProVeg UK leadership, lead the implementation of the Corporate Protein Transition Programme in the UK, to increase retailer and foodservice companies’ ambitions regarding the protein transition. 
• Encourage companies to adopt protein split target-setting and promote best practices for increasing the share of plant-based sales.
• Build and maintain strong relationships with NGOs, major food retailers, foodservice companies, government institutions, and policymakers.
• Monitor and analyse public opinion, consumer trends, and scientific developments related to plant-based diets to inform team strategies.
• Support the monitoring of national legislative developments related to sustainability and food systems; draft policy briefs and advocacy materials to influence decisions on the protein transition.
• Work closely with the UK Communications Manager to develop impactful strategic communication plans to drive public and stakeholder engagement.
• Support with representation of ProVeg at national B2B conferences, food systems roundtables, and other strategic events.
• Organise and facilitate stakeholder engagement initiatives, including roundtables and webinars.
• Identify relevant UK funding opportunities and support the development of funding proposals led by ProVeg International.
   

International (30%)

• Support the international team in rolling out foodservice strategy as part of the Corporate Protein Transition programme, in collaboration with country leads. 
• Support the alignment of a European civil society coalition around a single shared protein diversification ask of major food companies.
• Support the design, procurement, delivery and dissemination of influential research and reports that will support corporate protein diversification at European level. 
• Work closely with the International Senior Corporate Engagement Manager to support the implementation of the Corporate Protein Transition programme across ProVeg countries.

Qualifications

Essential:

• Minimum of 2-3 years of experience in corporate affairs, policy, or advocacy, ideally in the fields of food systems, public health, or sustainability.
• Experience in building relationships and driving change, for example with government agencies, supermarket executives, NGOs, or thought leaders.
• Excellent communication skills (written and verbal).
• Strong project management and organisational skills with an eye for detail.
• Ability to synthesise complex data and policy insights into compelling strategies and messaging.
• Self-motivated, proactive and collaborative team player.
• Willingness to travel for stakeholder meetings and events.
• Ability to manage multiple tasks and work efficiently in a dynamic environment.
• Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.
• Ability to work well unsupervised with experience of working in remote teams with a reliable internet connection.
   

Desirable:

• Existing network within the UK food retail or policy landscape.
• Experience in supermarket engagement or corporate sustainability advocacy.
• A working understanding of UK policy-making structures, key stakeholders, and legislative processes.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career development support.
• Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription
• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Employee Assistance Programme including counselling
• Access to 24/7 virtual GP Service
• Access to the Wisdom app with exclusive perks and discounts
• Compassionate animal companion leave
• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

• Application deadline: 30th Nov
• Trial task: rolling basis, by 15th Dec
• Team interviews: 15th Dec - 10th Jan
   

Our Application Procedure

Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you!

Important: Please make sure to use your own words and ideas on the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI will be disregarded.

Treasury and Cash Manager | 12-months | £500 - £600 per day (Inside IR35) | UK - Remote

For a large, complex international organisation which operates in more than 80 currencies with over 80 banking partners in 100+ countries, we're recruiting an Interim Cash, Risk and Treasury Manager. Reporting to the Corporate Treasurer, this role will implement all aspects of corporate treasury policy, processes, controls, analysis and investment strategies including cash management, financing and investment activities, risk management, and loss prevention. The interim Treasury Manager will build relationships with banks and will identify ways to improve in-country banking and repatriation of cash, including liquidity, cash forecasting, and debt management.

Main Duties:

• Manage the banking platforms and processes including the European zero balancing cash pool
• Optimise cash-flow and improve cash flow forecasting across the business, optimising investment income and work in partnership with Shared Services, and Country Finance teams
• Support the identification and releasing of trapped cash overseas, working with in-country colleagues and the Tax and Status team as well as Financial Control
• Manage the Foreign Currency liquidity requirements
• Support the development and implementation of Treasury Management Policy and controls
• Support the development and implementation of long-term investment strategy aiming to optimise deposit interest income
• Develop partnerships with banks and financial institutions to ensure all banking arrangements are fit for purpose
• Lead and support change in treasury activities and provide business units with advice on commercial matters

Person Specification:

• Qualified or part-qualified ACA, CIMA, ACCA or ACT
• Strong experience of treasury management
• Experience of assessing and managing business-related financial risks including FX, interest rates and counterparty risk management
• Management of FX exposures and strong understanding of money market instruments
• Strong experience of dealing platforms, ISDA and loan documentation
• Experience of working with different regions on merchant services and payment provider issues
• Strong experience of cash activities including security and monitoring cash investments
• TMS experience and use of 360T is desirable
• Shared Services Operations experience
• SAP experience

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Sophie Hayes Foundation (SHF) is a small but mighty charity, empowering women survivors of 
modern slavery and exploitation. It is an important time at SHF. Our new strategy ‘Sustainable 
Freedom from Modern Slavery’ launched in 2024 and this role is essential for the delivery of the 
strategy and ensuring that survivors of modern slavery, human trafficking, and exploitation have
access to the support and opportunities they need to achieve their aspirations, independence 
and a positive future. With soaring numbers of referral to the NRM and thousands more victims 
living in fear of a hostile environment, this has never been more important than now. 

At the heart of Sophie Hayes Foundation’s work will be the support to and empowerment of 
survivors of modern slavery and human trafficking and this role is critical to survivors’ journeys 
to sustainable freedom. 

Alongside a small, friendly and dedicated team, you will coordinate and deliver our 
programmes for survivors of modern slavery, including our flagship Employability Programme 
(EP) and our Conversational English for Independence (CEFI) course. 

You will also work in close partnership of the development and delivery of new programmes for 
survivors, embodying our strategic aim of ‘meeting survivors where they are and taking them to 
where they want to be’. You will champion the voices of survivors through the work of the 
organisation, working with colleagues in CREW to provide continued support to survivors’ long 
term.

About the Role

• Deliver Sophie Hayes Foundations Employability Programme and Conversational English for Independence Course to survivors.
• Support development and growth of these and other future programmes.
• Take responsibility for all programme logistics and communications with partners, survivors, and suppliers. 
• Accurate data input to and management of internal monitoring and finance systems, working closely with the Head of Programmes to analyse trends and contribute to reporting. 
• Actively engage with local, regional, and national partners and anti-slavery networks
• To maintain effective survivor referral pathways and raise awareness of the Foundation’s work.
• Supervise and manage Employability Programme volunteers.
• Contribute to centring survivor perspectives in the work of Sophie Hayes Foundation by sharing and channelling learning from programme delivery to colleagues. Ensure the highest standards of safeguarding across all learning and development activities.
• Other duties which may arise under the implementation of the new strategy, as directed by the Head of Employability Programme.

About You 
This role would suit someone who is passionate about supporting others and empowering them 
to take the next steps in their journey. 

You may have prior experience as a teacher, caseworker or charity coordinator. 
We are looking for a team member who is organised, efficient, reliable, empathetic and ready to 
get stuck in helping across our range of survivor services. 

We welcome applications from individuals with a range of skills and experience drawn from 
their professional and personal lives, including those who may have lived experience of modern 
slavery, human trafficking and exploitation. 

Data Engineering Lead

�� Hybrid – 1–2 days per week in Old Street, London | �� £60,000–£70,000 per annum | �� 18-month FTC (potential to go permanent)

We’re working with Better Society Capital, the UK’s leading impact investor, to help them find their first-ever Data Engineering Lead. This is a rare opportunity to build something from the ground up, shaping how data is managed, integrated, and used to drive meaningful social change.

In this hands-on, strategic role, you’ll design and develop modern data pipelines using SQL, Python, and Azure/Fabric, while also guiding the wider organisation through their data transformation journey. You’ll be the link between technology and the business, understanding needs, building solutions, and championing data-driven decision-making across teams.

They’re looking for a self-starter who can bring both technical expertise and strong stakeholder skills, someone who’s confident leading conversations, defining standards, and making data accessible to everyone. You’ll play a central role in embedding a culture of data excellence within a purpose-led organisation.

�� Key skills

• Strong experience with SQL for data engineering and transformation
• Proficiency in Python for automating and optimising data processes
• Solid understanding of the Microsoft data stack (Azure / Fabric / Power BI)
• Excellent stakeholder engagement and business analysis capability

Contract: 18-month fixed-term contract (potential to become permanent)

Salary: £60,000 – £70,000 per annum

Location: Hybrid – 1–2 days per week in Old Street, London

External Affairs Officer

The College of Sexual and Reproductive Healthcare. Salary: £29,557

The College of Sexual and Reproductive Healthcare (CoSRH) believes that access to quality sexual and reproductive healthcare is a fundamental right. This is why we are working together with our 14,000 members and partners to shape better sexual and reproductive health for all.

CoSRH is the leader in the field of sexual and reproductive healthcare, and we are the voice for healthcare professionals working at the frontline of Sexual and Reproductive Healthcare (SRH) in a range of settings in the community and primary care. Our members include SRH specialists, GPs, nurses, midwives and pharmacists. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the lifecourse for all.

CoSRH’s External Affairs Team influences policy and practice through evidence-based advocacy as well as raising awareness of SRH rights among the public. We aim to develop policy, build partnerships to enhance influencing ability, and provide external communications inclusive of media relations in order to promote the goals set out in CoSRH’s Hatfield Vision and Organisational Strategy, through the promotion of the highest standards in the field of SRH.

About the role

This role plays an integral part in helping produce and develop the outputs of the External Affairs team. The activity of the role focuses on undertaking policy, influencing and other public affairs activity inclusive of ensuring the CoSRH’s Hatfield Vision achieves its aims to improve reproductive healthcare for all, and assisting the All-Party Parliamentary Group on Sexual & Reproductive Healthcare (SRH) with its programme of activity.

We are looking for an enthusiastic individual with an interest in healthcare policy and a passion for improving society. Experience of working in policy, public affairs, campaigning, as well as experience of working in a project environment is desirable. Excellent writing skills are essential, as is a broad understanding of communications techniques to engage policy makers around the issues that clinicians and the public alike face.

CoSRH offers a flexible working pattern, including hybrid working to suit the individual, with the option of working in the offices of the Royal College of Obstetricians and Gynaecologists in London Bridge, where the CoSRH is situated. The CoSRH also offers a package that includes a first-class pension scheme, generous annual leave and a season ticket loan.

Please see attached Job Description for further details.

We will offer you:

- We offer a range of benefits at CoSRH to support staff wellbeing, including:

- ­25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.

- ­Birthday leave

- ­Flexible working culture

- ­Pension and life assurance scheme:

- ­10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.

- ­Employee Assistance Programme (EAP)

- ­Employee discounts portal

- ­Free Lunch Thursday

- ­Interest free season ticket travel loans

- ­Enhanced maternity, paternity & adoption pay

- ­Free eye tests

- ­Training and development

- ­We want our staff to feel invested in and have the time and space to grow, learn and develop in their roles. We provide a range of learning and development opportunities, from webinars and conferences to bespoke training sessions.

To Apply

Deadline for applications is 23:59 on Sunday 30th November.

Interviews are likely to take place on Monday 15th and Tuesday 16th December.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Our client is one of the largest women's hostels in the UK for vulnerable women affected by homelessness. They offer support to women with a range of complex needs, including substance misuse, mental health issues and domestic violence, and provide these support services in a warm, welcoming and secure environment. They are now recruiting for 2 Support Workers to provide person centred support to women with a variety of complex needs.  

As a Support Worker you will work with a range of women with complex support needs and backgrounds and will empower and support them to reach their goals, giving them the necessary tools to achieve these. You work to identify risk and conduct regular reviews of support plans and risk assessments to ensure that the needs of those women on your caseload are met with a proactive and motivating approach. You will also work with other agencies, linking women in with various services that will support them in a holistic way.

To apply for this role, you will have proven experience of supporting hard to reach service users in a similar setting.  You will have experience of providing personalised, tailored, trauma-informed support to a variety of people with complex needs and will be warm and approachable in your manner. You will have experience of managing your own caseload and will understand the importance of recording and sharing key information. You will be patient, empathetic and eager to learn, passionate about supporting and empowering vulnerable women.

Please note, the client is looking to recruit for this role as soon as possible, so please only apply if you are available immediately or have no more than a 1 month notice period. Please note this role will be Monday-Friday 40 hours a week on a five-week rota - normal working pattern will be working across early (8am-4.30pm) and late (1pm-9.30om) shifts, and 2 out of 5 weekends.

Because of the purpose of our client's work, only women are eligible to apply for this role, under Section 7(2) (b) of the Sex Discrimination Act 1975.

Community TechAid - Partnerships and Engagement Manager
Location: Brixton, London (Hybrid - 1 day remote)
Contract: Full-time, 14-month maternity cover
Salary: £38,500
Closing date: Monday 1st December

Community TechAid is an ambitious and impactful charity, working to make access to technology, connectivity and digital skills a right, not a privilege. They provide refurbished devices to those who need them most, deliver digital inclusion projects, and champion sustainability through e-waste reuse and recycling.

Charity People are searching for a Partnerships and Engagement Manager to join their team on a 14-month maternity cover contract. This is a key role, responsible for developing and managing relationships with corporate and community partners, amplifying their voice, and helping scale impact across South London and beyond.

About the role

This role will lead the corporate engagement strategy, working with major financial institutions and tech firms to secure device donations, fundraising support and volunteering opportunities. The role also manages a passionate and dedicated network of grassroots partners, oversees device distribution, and support organisations working to end digital exclusion.

This role also includes line management of our Volunteer Coordinator, supporting digital inclusion projects, and representing Community TechAid externally at events and meetings.

"Working at Community TechAid is inspiring, challenging, and truly rewarding. Every day I get to see the real difference our work makes and how it changes people's lives. I actually started here as a volunteer, and I've loved growing into my current role as part of such a supportive and passionate team." - Stephanie Charbine, Partnerships and Engagement Manager

About you

We are looking for a confident communicator and natural relationship-builder, someone who thrives on connecting with people and turning conversations into meaningful collaborations. Whether you're engaging senior leaders in the corporate sector or grassroots community groups, you'll bring warmth, credibility and purpose to every interaction.

You'll thrive in developing partnerships, securing support, and delivering impact. You understand how to steward relationships, write with clarity and influence, and use data to tell compelling stories.

Above all, you'll be driven by a belief in digital equity and the power of community, and bring creativity, strategic thinking and a collaborative spirit to everything you do.

We want to welcome someone who shares our passion to help shape the future of a growing charity with big ambitions.

How to apply

To find out more about this role, and to request a full job pack, please contact Kevin at Charity People.

Key dates:

• Launch: Friday 31st October
• Deadline: Monday 1st December
• Shortlisting: Tuesday 2nd December
• Interviews: Week commencing 8th December

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Role Overview
The Talent Set are delighted to partner with this fantastic charity on a Philanthropy Manager role. This position offers an opportunity to work on developing major donor income based on fully fledged pipeline and developed case for supports. The role is supported by a wider high value team including prospect research.

Key Responsibilities

• Steward existing donors and develop new donor relationships, working through the pipeline from cultivation to successful asks
• Identify new opportunities within the major donor portfolios
• Plan and coordinate fundraising campaigns, events, and engagement activities.
• Collaborate with teams across high value and wider fundraising teams to ensure donor stewardship and recognition.

Person Specification

• Proven experience working with major donors, this could be at officer/executive level and a step into a manager role or someone already in a manager role
• Full understanding and experience to work through the full donor relationship process with known donors and new prospects
• Having experience of successful 5 figure gifts is desirable, but candidates will be considered with 4 figures, looking for a bigger challenge
• Experience of working with giving circles is of interest but not essential
• Ability to work with agility in a collaborative and unique charity environment
• A proactive and adaptable approach with ambition to grow income from major donors, able to see opportunities for growth.

What’s on Offer
Salary: Circa £44,000

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About the Role

This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role.  This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change. 

The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.

This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover. 

We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
2. To tackle systemic injustice through strategic litigation and pursuing policy change
3. To build survivor leadership and influence within ATLEU and across the sector
4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
5. To invest in and support our people to ensure we are effective and sustainable

Our values are integral to who we are, what we do and how we do it.

• There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

• We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

• Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law. 

Employment Information
 

Job Title:Head of Operations

Job Term:Permanent

Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available

Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)

Pension:7% employer pension contribution

Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata

Reports to:  CEO

Line Management: Up to 5 staff members

Probation:6 month probation period

Location:Central London, near London Bridge and with occasional travel to Sheffield 

Objectives of the post

To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance. 

To manage ATLEU’s team of operations staff including human resources, operations and projects,  finance and external bookkeepers. 

To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan. 

Main Responsibilities

1. Leadership and Strategy

• Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it. 
• Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation. 
• Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services. 
• Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator. 
• Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
• To work closely with the Director of Saltworks to support the operational running of ATLEU’s  trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.

2. Finance 

• Lead ATLEU’s financial planning, management and reporting processes. 
• Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date. 
• Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
• Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets. 
• Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
• Ensure that accurate records and accounts of monies claimed are held on all cases  and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
• Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly. 
• Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
• Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.

3. Office and Operations

• Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively; 
• Liaise with building management for both offices, manage any rent negotiations and any future office moves 

• Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
• Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
• Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies. 
• Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required. 
• To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files. 

4. Human Resources

• The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities. 
• In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
• Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
• Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
• Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals. 
• Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme. 
• Model positive, fair and open people leadership and support other managers in their supervisory capacity.

5. Governance and Compliance 

• Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.

• Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.

• Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
• Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
• Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
• Stay abreast of relevant legislation and governance best practices, implementing changes as necessary. 
• Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.

6. Information Technology / Data Protection and Cyber Security

• Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research. 
• Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
• Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
• Develop and maintain the organisation’s IT and business continuity plan and update it annually.
• Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
• Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;

• Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained. 
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.

7. Other

• Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
• To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
• To travel to ATLEU’s Sheffield offices as required. 
• From time to time to attend other meetings, including out of hours, when necessary.
• To undertake additional duties as may become necessary.
  
   

Please refer to the attachment below for further information and the full person specification.

 

How to Apply

To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered. 

Please ensure that the cover letter: 

• sets out why you wish to work for ATLEU
• addresses the criteria contained in the Person Specification
• demonstrates your competency for the role

Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.

Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Interviews will be held on Monday 15 and Tuesday 16 December. 

Candidates may be asked back for a second-round interview.

 

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.