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Royal British Legion, Staffordshire (On-site)
£14,850 to £15,078 per annum (for 21 hours)
Posted today
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City of Sanctuary Sheffield, Sheffield City Centre (On-site)
£42,839 per year
Seeking a strategic and committed individual to develop exceptional services that help those seeking sanctuary navigate the system of asylum
Posted today
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MSI Reproductive Choices UK, Birmingham (On-site)
£47,880.4 - £52,673.5 per year depending on experience and skills
Are you ready to Lead, Inspire and Transform Care?
Posted 1 day ago Apply Now

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The Ehlers-Danlos Support UK, Remote
£37,000 - £40,000 per year
Lead membership and individual giving at EDS UK. Build meaningful supporter connections and drive the income that changes lives every day.
Posted today Apply Now
Coventry Diocese, Coventry (Hybrid)
£25,173.51 per annum
Working with the Property Manager & Property Officer in the management of the Clergy Housing stock of 160 houses across Coventry and Warks
Posted today
Bridges Outcomes Partnerships, Manchester (Hybrid)
£38,000 - £42,000 per year
Seeking an individual who is passionate about social impact with strong operational skills and knowledge of the homelessness sector
Posted today
British Dietetic Association, Birmingham (Hybrid)
£42,138 - £46,574 per year
The BDA is the professional body and trade union for dietitians in the UK who represents members working across a range of sectors.
Posted today Apply Now
SHINE - Spina bifida • Hydrocephalus • Information • Networking • Equality, Remote
£37,000 per year
Improving health, social, and emotional outcomes for those living with spina bifida, hydrocephalus, and associated conditions.
Posted today Apply Now
Social Workers Without Borders, Remote
£45,000 - £50,000 per year
Posted 1 day ago
Page 1 of 26
Staffordshire (On-site)
£14,850 to £15,078 per annum (for 21 hours)
Permanent
Job description
About The Role

This is a role with real purpose, where great administration and customer service make a visible difference every day. As Support Services Administrator, you’ll play a key part in keeping business functions running smoothly while helping to deliver a welcoming, professional experience for visitors, supporters, volunteers and colleagues. It’s a varied position that supports a nationally significant organisation and contributes directly to its mission and values.

The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people focused organisation, made up of individuals committed to doing their very best for others while making the most of the opportunities and experiences we provide.

You’ll be a first point of contact for a wide range of enquiries, providing friendly, efficient customer service primarily by phone and email, with occasional in person support as required. Your work will span core administration, membership processing, record keeping and system support, as well as assisting with internal communications and the smooth delivery of events. You’ll work closely with teams across the organisation, helping to maintain accurate data, consistent processes and high standards of service.

This role is ideal for someone organised, approachable and able to thrive in a busy environment. You’ll enjoy balancing detail focused tasks with people facing responsibilities, spotting issues early and helping to find practical solutions. In return, you’ll be part of a supportive, collaborative team in a unique setting, where your contribution helps ensure, every interaction reflects care, professionalism and respect.

The role is onsite at the National Memorial Arboretum, Burton-on-Trent (DE13 7AR) and is worked Thursday to Saturday, 9:00am–5:00pm, with a one-hour unpaid break each day. Please note: the working hours and days for this role are fixed and non-negotiable. Applicants should only apply if they are fully willing and able to meet this working pattern. As part of the selection process, candidates will be expected to demonstrate their ability to comply with this requirement.

Applicants must also be able to clearly demonstrate how they meet all the essential criteria for this role within their application submission. Applications that do not evidence this will not be shortlisted.

Employee benefits include -

- 28 day’s paid holiday per year (plus bank holidays) pro rata, increasing to 29 days after 2 years and 30 days after 5 years pro rata. Plus, the ability to buy up to 1 working week of additional leave pro rata
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts

About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 01 April 2026
Closing date: 16 April 2026 at 01:00
Job ref: 0909
Tags: Administration