Jobs in Swanley

Location (UK): Office Hybrid* - London, Sheffield, Cardiff or Glasgow
Hours: Full time, 35 hours per week
Benefits: Read more about the excellent benefits we offer
Travel: Occasional travel to other Arthritis UK offices (approximately quarterly)

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for an experienced Health Information Editor with strong writing and editing skills and a background in producing evidence-based health information. 

The role requires confidence working within Patient Information Forum (PIF) accredited processes, communicating complex information in Plain English and adapting content for different audiences and formats. It also involves working closely with clinicians and people with arthritis to review and improve information, ensuring it is accurate, accessible and inclusive.

The posts sit within the Health Information Team in the Services and Devolved Nations directorate. The team produces trusted print and digital information to support people at all stages of their arthritis journey, and this role plays an important part in maintaining its quality, relevance and accessibility.

About the role

This role offers the chance to work on information that has real reach and significance, supporting people with arthritis at moments when clear, trustworthy guidance matters most. It suits someone who enjoys balancing editorial judgement with empathy and who wants to see the wider impact of their work beyond the page.

You will be part of a supportive Health Information Team within a values-led organisation that supports flexible working, with opportunities to collaborate widely, develop your skills and contribute to how health information continues to evolve.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience of working within Patient Information Forum (PIF) accredited health information production and review processes.
• Strong background in writing, editing and reviewing health information for public audiences.
• Ability to communicate complex health information clearly and accurately using Plain English principles.
• Confidence working with healthcare professionals to support review and sign-off of health information content.
• Ability to adapt tone and style for different audiences, formats and channels.
• Experience managing digital content using a Content Management System and writing for digital audiences.
• Knowledge of search engine optimisation practices and how to apply them to health information content.
• Excellent copywriting, editing and proofreading skills with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work collaboratively with colleagues, clinicians and people with lived experience.
• Awareness of the importance of equality, diversity and inclusion in health information.
• Self-motivation and the ability to work effectively both independently and as part of a team.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.

As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members. 

As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs. 

The purpose of this role 

This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt. 

This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence. 

This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work. 

The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact. 

You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation. 

What you’ll be doing 

• Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.

• Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.

• Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account. 

• Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.

• People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.

• Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.

• Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable. 

See the attached job description for more details. 

What core skills and experience you’ll have 

Essential: 

• Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change. 

• Experience leading complex organisational change and systems transformation, including the people dimensions of change. 

• Experience managing contracted delivery of services by third parties 

• Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.

• Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required 

• Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk 

• Experience of people management, and good HR / employment practice 

• Substantial experience of charity governance and compliance 

• Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence 

Desirable: 

• Experience of property or building management, including leases, tenancy relationships, and facilities oversight 

• Experience of a CIO conversion or similar legal restructuring of a charity 

• Familiarity with Salesforce or similar CRM platforms 

• Experience of working in a faith, membership, or congregational context 

• Company secretarial experience 

Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you. 

About the role 

• JOB TITLE: Operations Director 

• LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office. 

• WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered. 

• SALARY: £55,000 per annum 

• START DATE: ASAP 

Our benefits package includes 

• 30 days holiday, plus English bank holidays 

• Workplace pension scheme (7% Employer contribution) 

• Staff support budget for personal development and wellbeing 

• Membership of financial wellbeing programme (Maji) 

Apply for the position of Operations Director 

Please submit a cover letter and CV via the link below to make an application. 

In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change. 

Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications. 

The deadline for applications is Wednesday 15th July 2026, 23:59 BST. 

Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport). 

Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026. 

Please keep these dates free and be aware that there will be a short notice period before each interview.

The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure. 

If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help. 

Job role:

In this exciting and varied role, within our growing Mass Engagement department we are seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team.

This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.

Key responsibilities:

Strategy & Leadership

• Collaborate with the Head of Mass Engagement to design and implement a robust individual giving strategy aligned with the Charity’s 5-year Impact Strategy.
• Identify and capitalise on growth opportunities across digital channels, regular giving, and mid-level donor programmes.
• Lead the Individual Giving Team (Currently 1x Individual Giving Fundraiser)

Donor Engagement & Stewardship

• Build and nurture meaningful relationships with individual donors, ensuring high levels of satisfaction and long-term support.
• Develop tailored stewardship and cultivation plans, enhancing donor connection to the Charity’s impact.
• Lead on the creation of compelling donor journeys and engagement campaigns that inspire giving and loyalty.

Campaign Management

• Plan, execute, and evaluate multi-channel fundraising campaigns and appeals, working closely with internal teams and external partners.
• Use insights and data to refine campaign strategies, improve performance, and maximise return on investment.

Data & Insights

• Leverage CRM systems and fundraising databases to monitor donor behaviour, track income, and generate actionable insights.
• Produce regular reports to inform decision-making and demonstrate impact.

Collaboration & Integration

• Work cross-functionally with colleagues in communications, digital, and Family Services to ensure cohesive messaging and donor experience.
• Champion individual giving and digital fundraising across the organisation, promoting best practices and innovation.

Skills & Experience:

Essential

• Proven experience delivering successful individual giving campaigns using multi-channel direct marketing.
• Strong track record of supporter acquisition, retention and income growth, achieving or exceeding financial targets.
• Experience managing campaign budgets and income performance.
• Knowledge of digital fundraising tools, channels and audience engagement techniques.
• Skilled in using audience insight and segmentation to improve campaign results.
• Strong understanding of donor stewardship and supporter relationship management.
• Excellent communication skills, with the ability to create compelling donor-focused content.
• Analytical approach, using CRM data and performance reporting to optimise campaigns.
• Collaborative team player who works effectively across functions to achieve shared goals.

Desirable

• Experience managing agencies and suppliers, alongside strong analytical skills to interpret data, test and optimise campaign performance
• Experience developing new income streams within Individual Giving
• Line management and team development experience
• Up-to-date knowledge of fundraising trends, especially in digital and donor engagement
• Creative thinker with a proactive approach to problem-solving and innovation.
• Highly organised with strong project management skills and the ability to manage multiple priorities.

Interim Senior Talent & Delivery Director

6-Month Contract | Outside IR35 | Potential to Become Permanent

Location: Fully Remote (with occasional travel to London and Europe)
Start Date: ASAP
Availability: Candidates must be immediately available
Working Pattern: Full-time, with occasional extra Sunday working to support a Middle East-based partners.

Salary: Daily rate of £500-£700 (Outside of IR 35)

About the Company

Goodman Masson are delighted to be exlusively partnered with our client who is an ambitious and fast-growing digital marketing agency entering an exciting scaling phase. With fewer than 20 employees in the UK and a growing presence across Europe, the business is investing in its people strategy to build the infrastructure, talent, and processes required for sustainable international growth. 

This is a unique opportunity to join the organisation at a pivotal stage, working directly with senior leadership to shape the future of the business.

The Opportunity

Reporting directly to the Chief Administrator & Operations Officer, this is a highly visible interim role responsible for transforming the organisation's talent strategy while supporting wider organisational development initiatives.

This position combines strategic workforce planning with hands-on delivery. You'll assess current capability, identify talent gaps, build scalable recruitment strategies, improve organisational effectiveness, and implement best-in-class recruitment technology and processes.

Success in this role will come from your ability to deliver immediate results while creating long-term foundations for growth.

Key Responsibilities

Talent Acquisition & Workforce Strategy

• Design and implement an international recruitment strategy aligned with business growth plans.
• Lead end-to-end recruitment across the UK, Europe and the Middle East.
• Build talent pipelines for specialist, leadership and business-critical roles.
• Identify current and future capability gaps and develop succession planning initiatives.
• Develop scalable recruitment processes that improve quality, speed and candidate experience.
• Support rapid business growth through effective workforce planning and hiring strategies.

Organisational Development

• Assess organisational structure and recommend improvements to support future growth.
• Lead organisational development initiatives that improve capability, performance and engagement.
• Design and facilitate workshops for leaders and wider business teams.
• Support change management and embedding of new ways of working.
• Partner with Directors to provide strategic people advice and practical solutions.

Recruitment Operations & Technology

• Review, implement, optimise and manage the company's Applicant Tracking System (ATS).
• Improve recruitment reporting, metrics and hiring performance.
• Introduce best practice recruitment processes and governance.
• Utilise market intelligence to support hiring decisions and workforce planning.

Projects & Leadership

• Lead high-impact people and transformation projects from concept through to delivery.
• Work closely with Directors on strategic business priorities.
• Take ownership of multiple workstreams, ensuring projects are delivered on time and with measurable impact.
• Influence senior stakeholders and challenge existing approaches where appropriate.

About You

We're looking for an experienced Talent, Organisational Development or People Transformation leader who enjoys building functions from the ground up and thrives in fast-paced, scaling businesses.

You'll be equally comfortable developing strategy and rolling up your sleeves to deliver.

Essential Experience

• Significant experience leading Talent Acquisition, Talent Strategy or Organisational Development within international organisations.
• Experience recruiting

Finance Manager / Head of Finance

London | Full-Time | Hybrid Working (4 days in the office) | Sole Finance Role

Our client is an international arts and cultural organisation delivering a diverse programme of events and collaborations throughout the year. Based in beautiful offices near Oxford Circus, this is an opportunity to join a small, passionate team where every individual makes a genuine impact.

This role would suit an ambitious Management Accountant or Finance Manager looking to take the next step and gain end-to-end responsibility for a finance function. Reporting to the COO/CFO, you will take ownership of all day-to-day finance activities, while working closely with senior leadership to support strategic decision-making.

Key Responsibilities

• Produce monthly management accounts, cash flow forecasts and budget reporting
• Lead month-end processes, including journals, accruals and reconciliations
• Manage payroll, VAT returns and maintain strong financial controls
• Support annual budgeting, forecasting and financial planning
• Partner with programme teams to manage budgets across a busy programme of 100+ events each year
• Monitor event expenditure and develop effective costing frameworks
• Act as the key contact for external accountants and auditors
• Identify opportunities to improve systems, processes and financial efficiency

About You

You will bring:

• ACA, ACCA or CIMA qualification, or equivalent experience
• Strong experience producing end-to-end management accounts
• Excellent Excel skills and experience with accounting systems, ideally Xero
• A proactive, hands-on approach and the ability to work independently
• Strong communication skills and confidence working with non-finance stakeholders

Experience within the charity, arts or wider not-for-profit sector would be beneficial but is not essential.

Why Apply?

• A genuine opportunity to step into a sole-charge finance role with full ownership
• Exposure across management accounting, budgeting, forecasting, cash flow and audit
• Close partnership with an experienced COO/CFO and senior leadership team
• Beautiful offices near Oxford Circus, with four days per week on site
• A varied, mission-driven environment where your contribution is visible and valued

To apply, please submit your CV together with a short supporting statement outlining your interest in the role.

GoodWork is a youth employment and social mobility charity, creating fairer opportunities for young people from lower socioeconomic backgrounds. This is an exciting opportunity to join GoodWork at a pivotal moment in our growth. Founded in 2022, we’re a fast-growing organisation with real impact and big ambitions to drive systemic change for the community we serve. 

About the role 

As our first dedicated Fundraising Officer, you'll work closely with our Partnerships & Development Manager and small income generation team, helping to grow and diversify the funding that sustains and scales our mission.

This is a hands-on, varied role with real scope to develop your fundraising career in a fast-growing charity. You'll support the income generation team with day-to-day fundraising activities across multiple income streams, with a focus on trusts and foundations alongside corporate partnerships, high net worth individuals and individual giving.

You’ll be:

• Preparing funding applications and grant writing: researching, developing, and submitting high-quality applications to trusts, foundations, and corporate funders, drafting compelling proposals that bring GoodWork's impact to life
• Prospect research and pipeline management: support with identifying new funding opportunities and maintaining accurate records of all fundraising contacts, applications, and deadlines, and helping to monitor income targets and reporting cycles
• Relationship management: supporting with building and maintaining strong, lasting relationships with current and prospective funders
• Funder reporting: managing reporting cycles and producing accurate, engaging impact reports that demonstrate GoodWork's value to funders
• Events and engagement: supporting the coordination of funder engagement opportunities and events
• Cross-team collaboration: working across the GoodWork team to gather impact data and programme insights that strengthen funding applications and reports

Like any growing charity, our work is constantly evolving and this is a great opportunity to be part of shaping our organisation for the future. We’ll encourage you to share your feedback and suggestions regularly.

What we're looking for

We're looking for an ambitious, motivated fundraiser who is driven by GoodWork's mission and ready to take ownership of a varied and impactful role. For this role, we’re looking for someone with at least a year's experience in a charity fundraising team, with exposure to trusts and foundations, corporate partnerships, high net worth, or community fundraising.

• Excellent written communication and grant writing skills: a proven ability to write compelling, persuasive funding proposals and funder reports that translate complex information into clear, motivating narratives, with strong attention to detail
• Analytical skills: confidence working with data and numbers, including the ability to pull together impact information and basic budget figures to support funding applications and funder reports
• Strong interpersonal skills: the ability to build and maintain relationships with funders and colleagues at all levels
• Strong organisational skills: comfortable working at pace, managing multiple priorities, deadlines, and reporting cycles, and taking ownership of your own workload

We work with a diverse group of young people from underserved communities. We particularly encourage applications from minoritised ethnic candidates and those who have lived experience relevant to our programme, particularly non-graduates and those from lower socioeconomic backgrounds.

Key Info

• Full time (37.5 hours per week)
• Permanent contract
• Target start date: w/c 21 September 2026
• Salary: £33,280 annually with 4% employer pension contribution.
• Hybrid (London), 3 day/s a week in-person with the team at GoodWork HQ, Warren Street.
• 25 days holiday per year (pro rated), plus Bank Holidays and additional leave during our annual Winter Break between Christmas and New Year.
• Appointment is subject to Enhanced DBS Check. GoodWork operates in line with safe recruitment practices and adherence to our Safeguarding Policy is essential.

Life at GoodWork: 

Making GoodWork a great place to work is hugely important to us, and as a small charity we’re continuously working to improve our offer. For now, our team benefits from:

• Personal training budget to invest as you’d like, as well as access to more in-person and online training through our membership of London Youth and the Charity Learning Consortium
• Access to individual coaching to support professional development with qualified coaches, through our corporate partners
• Quarterly official team socials and ad hoc team social activities, recent highlights have included a team Iftar, pottery painting, a Monopoly Deal and Pizza Night and team crafting lunchtime
• Access to our Employee Assistance Programme with Health Assured
• Enhanced Maternity and Shared Parental Leave, after a year’s service
• A dog-friendly office ��
• The option to work up to two weeks a year ‘super remote’ (from anywhere)
• A values and mission driven team (find out more about our values here) and the opportunity to be part of shaping a rapidly growing organisation

Please apply via our website no later than 9am on 27 July 2026.

Do you want to stand up for people and drive real improvements at work?

As an Organiser, you’ll represent members across the rail and transport sector, both individually and collectively — providing advice, managing cases, and leading negotiations with employers to secure strong, meaningful outcomes.

You’ll play a central role in resolving workplace issues, upholding members’ rights, and delivering results through effective representation.

Alongside this, you’ll lead recruitment, organising and campaigning activity that grows membership, builds collective strength, and supports lay reps and activists to develop confident, self-sustaining workplace organisation. You’ll also work with community partners to deliver visible campaigns that promote TSSA’s vision for public transport — affordable, safe, and designed around the needs of local communities. Equality will be central to your work, ensuring the union reflects and represents all its members.

Salary: £31,076 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).

The role:

We are delighted to be recruiting for an Advancement Officer to join our growing team. Reporting to the Advancement Lead, you will play an important role in identifying and developing new major donor fundraising opportunities that support the long-term sustainability and growth of Mary’s Meals.

This is an exciting opportunity for a strong communicator and relationship-builder who is passionate about creating meaningful partnerships that enable more children to receive a nutritious daily meal in their place of education. Working closely with colleagues across our global network, you will support National Affiliates to grow philanthropic giving, develop strategic partnerships, and engage new supporters in the mission of Mary’s Meals.

In this varied and collaborative role, you will research and develop new funding opportunities, support proposal and relationship development activities, and create compelling fundraising materials that inspire support and drive impact.

Key priorities:

• Write high-quality proposals for prospective donors, foundations, major donors and corporate partners.
• Identify, research and cultivate new philanthropic and corporate fundraising opportunities globally.
• Support National Affiliates with tools and resources to engage new supporters and strategic partners.
• Coordinate advancement activities and events that maximise fundraising opportunities across the network.
• Develop systems and processes to identify and progress funding opportunities.
• Work with colleagues across Mary’s Meals to ensure proposals align with organisational priorities and plans.
• Support pipeline development, due diligence activities and strategic fundraising initiatives.

About you:

With excellent organisational and communication skills, you will be comfortable managing multiple priorities and working to demanding deadlines. You will bring experience of developing funding proposals and the ability to communicate complex ideas clearly and persuasively to a range of audiences.

You will be motivated, solutions-focused and skilled at building strong relationships across cultures and geographies. Experience of international development, global fundraising, or working within international teams would be advantageous.

About us:

Mary’s Meals is a global movement supported by people from all walks of life and from all faiths and none. We are focused on one goal – that every child receives a nutritious daily meal in a place of education. Today, more than 3 million children receive Mary’s Meals in some of the world’s poorest communities. We are a values-driven organisation that believes in the innate goodness of people, respects the dignity of every human being and family life, and values good stewardship of the resources entrusted to us. In line with our values, we are fully committed to a culture of safeguarding.

Mary’s Meals is committed to preventing any form of unwanted behaviour at work, and we expect all members of the Mary’s Meals family to share this commitment and act in the best interests of the communities we serve. Our safer recruitment practices ensure that only those committed to our high standards join our movement. 

We are happy for you to work remotely and flexibly, in a way that best supports your work-life balance. We have an office in Glasgow for those who would like to work from here occasionally or on a regular basis. Some travel to Glasgow, will be required as part of this role.

We believe in the innate goodness and dignity of every person. In line with this, Mary’s Meals is an equal opportunity employer and is committed to creating an inclusive and welcoming environment. All applicants will be considered fairly and on merit, without discrimination of any kind.

Our Benefits:

• 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
• Flexible working
• Employee Assistance Programme
• Life assurance
• Pension

To apply for this fantastic opportunity, please click APPLY and send us your CV together with a succinct covering letter outlining why this role is a good fit for your experience and why you would like to work for Mary’s Meals. 

Closing date for applications is Sunday 12th July 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Impact and Learning Manager

37.5 hours per week (full time)

£45K per annum

Fixed Term 12 months with possibility of extension subject to funding

About YBI

We are the global leader in youth entrepreneurship. For over 25 years we’ve combined global influence with local knowledge and experience.

We are the only global organisation dedicated to youth entrepreneurship and combine global influence with local knowledge and experience. All work with young people is delivered by and designed in consultation with local experts and organisations, enabling us to successfully deliver global programmes with bespoke solutions in varied contexts.

Our model enables us to deliver a wide range of solutions that span geographies, respond to thematic priorities and evolve with new technologies and fresh challenges.

The Role

We are looking for an Impact and Learning Manager.

The core purpose of the role is to manage YBI’s impact measurement, coordinate programme monitoring, evaluation and learning (MEL), strengthen data quality and generate actionable insights that inform organisational decision-making.

You will also support the delivery of member engagement initiatives, learning activities, communities of practice, and member experience evaluation, helping to ensure excellent experience in the network.

Please view the full job description and person specification, by clicking on the link below to download the document.

How to apply

• Please review the job description and person specification first.
• Please submit your CV (maximum 2 x A4) and cover letter. 
• You must ensure that these documents clearly demonstrate the expertise, skills, experience and competencies required for this role as they will be used to shortlist you.
• Closing date is midnight 15th July 2026.  Please submit your application as soon as possible as we will be considering applications and interviewing on a rolling basis and may close the advert sooner.
• Candidates must be legally entitled to work in the UK at the time of application as YBI is not a sponsoring organisation.

The Interview Process

• We will have a panel interviews online – dates TBC as interviews will take place on a rolling basis.
• Shortlisted candidates will be asked to complete a work sample/skills test in line with the requirements of the role.

We look forward to receiving your application.

Do you thrive in a people-focused role where no two days are the same?

At Age UK Kensington & Chelsea, we’re looking for a friendly, confident and highly organised Front of House professional to be the welcoming face and voice of our organisation. This is a fantastic opportunity to play a key role in supporting older people in our community, ensuring every interaction is positive, helpful and delivered with care.

Job title: Reception and Office Coordinator 

Hours: Full Time

Location: 1 Thorpe Close, W10 5XL (1 day can be worked from home)

Staff benefits include: 4% pension matched, cycle to work scheme, enhanced materntiy and paternity entitlement and many more!

We will be intervewing on a rolling basis, please don't delay submitting your application!

(Due to the volume of applications, we may not be able to respond to unsuccessful applicants)

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.

Their recently established Events & Operations hub brings together donor-facing events and the operational systems and processes that underpin high-value fundraising, creating a cohesive function that supports outstanding supporter experiences and sustainable income growth.

We are looking for an organised and proactive Events & Operations Officer to play a key role within this function and deliver the experiences, systems and insight that support Greenpeace UK’s Major Donor, Trusts & Foundations and Legacy fundraising programmes.

This is far from a typical events role. Working closely with the Events & Operations Manager, you will lead on many of the team’s cultivation and stewardship events, creating opportunities for supporters to connect directly with Greenpeace’s mission and impact. You could be coordinating major donor networking events, organising behind-the-scenes briefings with campaigners, delivering legacy stewardship events, supporting unique supporter experiences, or helping to bring prospects together through creative events and workshops.

Alongside event delivery, you will play an equally important role in the operational side of the team. From CRM reporting and data management to process improvement and cross-organisational projects, you will help create the systems and infrastructure that enable fundraisers to spend more time building relationships and securing income.

This role will suit someone who enjoys variety, loves making complex projects run smoothly, and takes genuine satisfaction from both delivering exceptional experiences and improving the processes behind them. It is an opportunity to work closely with an experienced manager, take ownership of significant areas of work, and help shape a function that continues to evolve.

Please note that we are specifically seeking candidates with experience of high-value fundraising events, including donor cultivation and stewardship events. This role is not suitable for candidates whose experience is primarily in challenge events, community fundraising events or other mass participation fundraising programmes.

As Events & Operations Officer, you will:

• Lead the delivery of many of Greenpeace UK’s high-value cultivation and stewardship events, taking ownership of planning, logistics, supplier management and on-the-day delivery
• Support a diverse programme of donor events, including networking events, campaign briefings, webinars, roundtables and supporter experiences that bring donors closer to Greenpeace’s work
• Support the delivery of flagship events led by the Events & Operations Manager, helping to create exceptional experiences for major donors, legacy supporters and prospects
• Work across the Key Relationships team to ensure events are embedded within supporter journeys and contribute to engagement, stewardship and income growth
• Design and maintain CRM reports and dashboards, providing fundraisers with the insights they need to manage portfolios, track pipelines and forecast income
• Maintain accurate and compliant CRM records, supporting data integrity, GDPR compliance and effective reporting
• Identify and implement process improvements that help fundraisers spend more time building relationships and less time on administration
• Act as a key operational link with colleagues across Data & Insight, Finance and other teams, helping to improve systems, processes and ways of working
• Support team coordination, planning and cross-organisational projects while contributing to the continued development of the Events & Operations hub

Essential skills and experience:

• Proven success delivering high-value fundraising events, with responsibility for planning, logistics and execution
• Strong experience using CRM databases such as Salesforce, Raiser’s Edge or similar platforms for data entry, reporting, and record maintenance
• Meticulous attention to detail and a commitment to delivering high standards
• Excellent organisational and project management skills, with the ability to manage multiple priorities, coordinate complex logistics and meet deadlines
• Strong stakeholder management and communication skills, with the ability to build effective relationships with colleagues, suppliers and supporters
• A proactive and collaborative approach, with the confidence to identify inefficiencies, improve processes and work effectively across teams
• Clear evidence of working in a values-driven way, demonstrating commitment to collaboration, inclusion, continuous learning and role-modelling organisational values consistent with Greenpeace UK

Desirable, but not essential:

• Experience of both major donor and legacy fundraising events
• Experience contributing to process improvement, systems development or fundraising operations projects

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. To find out more, including the many ways that diversity and inclusion is encouraged and promoted at Greenpeace UK, please click here.

If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact Laura at QuarterFive as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.

If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the screening questions for application via CharityJob. 

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.

Employee benefits

Employee benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

About The Role

This is an exciting opportunity for an experienced Prospect Research professional to take ownership of a key function within a growing Trusts & Philanthropy team at the Royal British Legion. Sitting at the heart of major donor and philanthropic fundraising activity, this role will shape and strengthen the prospect pipeline, uncovering new opportunities across high-net-worth individuals, trusts, foundations and corporate networks. Working closely with senior stakeholders, trustees and fundraising colleagues, you’ll provide the insight, intelligence and strategic thinking that helps turn opportunities into long-term relationships and significant support.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for someone who is naturally curious, commercially aware and highly analytical, with the confidence to work with complex information and turn it into clear, actionable insight. You’ll have experience conducting in depth prospect research, producing high quality briefing materials and managing sensitive information with accuracy and discretion. Just as importantly, you’ll understand how to build momentum within a pipeline spotting connections, identifying emerging opportunities and helping colleagues make informed decisions through strong research and due diligence. This is a role for someone who enjoys joining the dots, thinking strategically and influencing fundraising activity behind the scenes.

Alongside the opportunity to lead and develop prospect research activity, you’ll join a collaborative and ambitious team that values expertise, ideas and initiative. You’ll have the chance to work on high-value fundraising opportunities, contribute to future strategy and play a visible role in how philanthropy develops across the organisation. If you’re someone who thrives on uncovering opportunities, enjoys working with data and insight, and wants a role where your research genuinely drives fundraising success, this is a fantastic opportunity to make your mark.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as
possible.

About The Role

This role sits right at the centre of how Fundraising delivers projects, plans effectively and keeps momentum across a busy, fast moving directorate. We’re looking for a confident and commercially minded Project Manager who can bring structure, pace and clarity to a varied portfolio of work, while building strong relationships across teams and senior stakeholders. From improving governance and embedding smarter ways of working, to leading high profile cross department projects, this is a role for someone who enjoys making things happen and thrives in an environment where priorities evolve quickly.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working closely with the Fundraising Leadership Team and colleagues across the organisation, you’ll play a key role in shaping how projects are prioritised, planned and delivered. You’ll be trusted to challenge processes, influence decision-making and introduce practical project management approaches that genuinely improve delivery across the directorate. Alongside managing strategic projects from end to end, you’ll also help develop project management capability across teams by sharing best practice, improving consistency and creating tools and frameworks that people actually want to use.

This is an excellent opportunity for an experienced Project Manager who enjoys balancing strategic thinking with hands on delivery. You’ll be joining a collaborative and ambitious team where strong communication, organisation and stakeholder management are essential. We’re looking for someone who can confidently manage multiple priorities, work comfortably with ambiguity and bring energy, credibility and attention to detail to everything they do. If you have experience delivering  complex projects in a fast paced environment and enjoy working with people at all levels to drive projects forward, this is a fantastic opportunity to make a real impact within a growing and evolving function.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Role

This is an opportunity for a 6 month maternity cover to shape the future direction of fundraising at the Royal British Legion in a role that blends strategic thinking, commercial awareness and collaboration across a large and ambitious directorate. As one of two Product Strategy Managers, you’ll take ownership of developing clear, insight-led strategies across a varied fundraising portfolio, helping teams understand where the biggest opportunities for growth sit and how different products can work together to create stronger audience engagement. Working across areas such as Regular Giving, Lottery, Legacy, Events and Philanthropy, you’ll play a key role in influencing how products are positioned, prioritised and developed for the future.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for someone who enjoys operating at both a strategic and operational level, someone who can take complex information, audience insight and market research and turn it into practical, actionable plans that people can get behind. You’ll be confident building relationships with stakeholders across multiple teams, challenging existing ways of working and bringing people together around a shared direction. This role would suit someone who is naturally curious, commercially minded and comfortable working in a fast paced environment where priorities evolve and collaboration is essential. You’ll also have the opportunity to help shape new processes, improve ways of working and become a trusted expert within the directorate on product strategy and portfolio development.

Alongside the strategic focus, this is a role with real variety and visibility. You’ll work closely with senior colleagues across Acquisition and Development, Planning, Data, Market Research and Innovation, influencing how fundraising products are used across the supporter journey and helping ensure audiences are engaging with the right propositions at the right time. It’s a fantastic opportunity for someone with strong product strategy experience within the charity sector who wants to step into a highly collaborative role with genuine scope to influence future growth, bring fresh thinking to an evolving function and help shape how a major national charity approaches fundraising strategy moving forward.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.