Jobs in West midlands

Join Our Team: Duty Manager

We’re excited to welcome a new Duty Manager at our Anderton Boat Lift Visitor Centre.

Navigate your future and lock in your career as we keep our canals open and alive. 

Working Hours & Location 

This role follows a 37 hours, over a 7 day working pattern. This is a site-based role at Anderton Boat Lift, CW9 6FW.

Working across our visitor attraction, the Duty Manager will be responsible for the safe and efficient operation at Anderton Boat Lift, alongside leading and motivating a team to deliver outstanding customer service. The team will support this through engaging activity participation, the sale of goods and services, and the upkeep of a high‑quality environment for all visitors.

The Duty Manager will champion the Trust’s values, both personally and through your team, helping to create an exceptional visitor experience. In this role, you will actively contribute to increasing revenue, enhancing customer satisfaction, and ensuring our sites remain welcoming and enjoyable places to visit.

Key Responsibilities

• Manage a team or teams of staff/ volunteers delivering a safe environment and excellent customer service; for example in maintenance, retail, catering or operation of trip boats/ other.
• Adoption of required emergency, safety, operational, financial, other processes appropriate to tasks. Plan and implement safe working procedures - creation of risk assessments and method statements, in line with the Trust’s Health and Safety Policy and standards.
• Customers dealt with to expected standards of courtesy and care; resolve concerns/ complaints.
• Deliver targeted business plan objectives for services, projects, events, maintenance to planned expenditure budgets, regularly reporting on the same. Assist with identifying future priorities/ business planning and budgetary planning.
• Maintain high standards of cleanliness and safety at the site. Identify maintenance requirements and prioritisation. Instigate local maintenance tasks where required; liaise with other operational teams, contractors the Trust management structures as necessary for the execution of works
• Coach, develop and support the team performance for required measures, including customer satisfaction and other service standards. Report on the same.
• Plan and lead volunteers undertaking tasks ensuring the application of Trust procedures and the provision of a safe working environment for volunteers, and a satisfying volunteer experience.
• Recruitment and retention of staff and volunteers to assist with the running of the attractions, ensuring staff and volunteer satisfaction is high and their duties are rewarding.

About you

You’re an experienced and confident team leader who can motivate staff and volunteers to deliver a safe, welcoming and high‑quality visitor experience. You understand operational and safety procedures and can produce risk assessments and method statements when needed.

You handle customer enquiries and complaints professionally, and you’re comfortable delivering services and projects to agreed targets and budgets. You maintain high standards of cleanliness and safety, identifying and coordinating maintenance needs promptly.

You support, coach and develop your team, using performance measures and customer feedback to drive improvement. You also enjoy working with volunteers, ensuring they feel valued, supported and engaged.

Skills & Qualifications 

• HND or Degree in relevant discipline or proven experience in a similar role
• Relevant occupational qualifications in disciplines for bespoke tasks, for example food hygiene.
• Customer service training qualification – Welcome Host or equivalent
• Valid driving licence appropriate to vehicle for specific roles
• Trust minimum safety learning standards
• Appropriate qualification in safety management, relevant to team discipline – NVQ level 3 Safety Management/NEBOSH General certificate
• Proven experience in a customer facing relevant to the task required.
• Previous retail/catering experience - Desirable
• Proven experience in direct sales, handling cash and the application of appropriate procedures
• Proven experience in monitoring budgets and providing management reporting.
• Proven experience in leading and motivating teams; directing, prioritising and delegating daily tasks
• Proven experience leading volunteers
• Proven experience with the use of computers and software packages
• Ability to work flexibly, in accordance with business demands.
• Ability to multi task, and work prioritisation

This is a new role, expanding the management team in our Services team, and providing some additional focus for our grant making, commissioning and direct service provision work.

This is an exciting time to be joining our team. Our grant making work is providing support for wellbeing services across the county, in addition to the £5m Sunflower Appeal, which will provide a major capital grant for a new cancer centre at the Princess Royal Hospital, Telford. We have recently begun commissioning services directly, with our counselling service for family and carers of cancer patients being our first step into this way of working.

There are huge opportunities to develop our work further. Our Bins for Boys project launched in 2024, and we want to see Bins for Boys venues across our region by 2028. Our monitoring, evaluation and impact work is building, and there is grant potential to shape how we report on the value our work has to the communities around us.

We are looking for someone who is a confident communicator, able to develop strong partnerships and has the skill to understand and interpret new project ideas. A clinical background is not a requirement, but a genuine interest in how we can make a difference for people living with cancer is essential.

Our ideal candidate will have an understanding of managing grant-funded projects, a creative approach to challenges and a supportive attitude to managing others. They will be able to navigate complex governance and work with internal and external stakeholders effectively. They will have the ability to see and realise opportunities for income generation to support their work.

This role will work alongside the Head of Services (Cancer Awareness), and there is an expectation of close collaboration and cross-working between the two sides of the team. It will also form part of the wider Lingen Davies management team, attending senior team meetings and collaborating with others to ensure smooth running and development across the charity.

Please note, this role requires travel across our large, rural region. Therefore, a UK driving licence and access to your own vehicle is essential.

About the role

We’re seeking a PPIE Manager to lead and strengthen patient involvement across mitochondrial disease research. As an equal partner in the LifeArc Centre for Rare Mitochondrial Diseases, The Lily Foundation leads the programme’s patient and public involvement strategy.

While the initial priority for this role is delivering the PPIE strategy for the LifeArc Centre, as a permanent member of the team, you’ll be responsible for building a sustainable involvement infrastructure that extends across all Lily Foundation research workstreams.

You’ll become a ‘patient expert’ who can bridge the gap between the patient community and the scientific world. You’ll be proactive in upskilling and empowering both patients and researchers, ensuring that lived experience remains the compass for future research.

Key responsibilities

• Lead LifeArc Centre delivery: Work closely with LifeArc leadership and researchers to embed meaningful patient involvement across research activities and work packages.
• Develop the IMPACT network: Grow and support our national patient involvement network, identifying opportunities for families to contribute to research design and documentation.
• Deliver training and capacity building: Develop and deliver training, guidance and workshops to upskill patients, families and researchers in effective PPIE practices.
• Translate and communicate research: Work with our Marketing Team to provide content for the promotion of research news and medical information through social platforms and web-based materials.
• Facilitate focus groups and webinars: Organise patient focus groups to develop a strong knowledge of community needs and lead our quarterly online ‘Zoom Room’ sessions.
• Evaluate and report impact: Measure and share the ‘real world’ impact of PPIE activity to demonstrate its value to LifeArc partners and funders.
• Shape future strategy: Support the development of the UK Mitochondrial Disease Research Institute, ensuring lived experience remains central to the future direction of mitochondrial research.

Person specification

We’re looking for someone who blends a professional background with a genuine heart for our cause.

Essential knowledge and skills

• Professional background: A background in science, nursing or research, with the proven ability to digest complex medical concepts and ‘translate’ them into accessible, jargon-free content.
• PPIE expertise: A deep understanding of Patient and Public Involvement and Engagement best practices and the different stages of the research cycle.
• Training and facilitation: Confidence in designing and delivering workshops or capacity-building activities for audiences ranging from families to senior researchers.
• Exceptional communication: Confidence in building relationships with families, senior academic leads and industry partners.
• Organisational drive: High levels of organisation and the ability to work independently to manage multiple priorities within a ‘small but mighty’ remote team.

Essential experience

• Direct engagement: Substantial experience working directly with patients, families or the public within a charity, research or healthcare setting.
• Delivering PPIE: A proven track record of delivering involvement activities that have influenced research or service design.
• Impact reporting: Experience in measuring and demonstrating the ‘real world’ value of patient engagement to stakeholders and funders.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment. We particularly welcome applications from people with lived experience of mitochondrial disease or other rare conditions.

Closing date: Monday 11th May 2026

Interviews: W/c 18th May 2026

Parkinson’s UK works with health and social care professionals to transform Parkinson’s services across the UK. 

We do this through the Parkinson’s UK Excellence Network (PEN), a network of over 7,000 health and care professionals with a shared vision: to build an expert Parkinson’s workforce and improve health and care services for people with Parkinson’s.

We bring together and support health and care professionals to share best practice, network and collaborate, share resources and education, and drive improvements to services for people with Parkinson’s and their loved ones.

To help us deliver our strategic aims, we are looking for a person with lived experience of Parkinson’s  to take on the role of Lived Experience Lead on a consultancy basis. 

About the role 

In this role, you’ll:

• Provide strategic guidance to the Parkinson’s UK team through the monthly Parkinson’s Excellence Network Steering Group.

• Bring expertise as a person with lived experience of Parkinson’s for Parkinson’s UK teams.

• Drive engagement and participation with the Excellence Network. 

• Inspire, challenge and collaborate with the health and social care professional community to drive significant improvements to Parkinson’s services.

• Act as an ambassador for the Excellence Network. 

• Attend the annual in-person PEN National and Regional Clinical Leads meeting.

• Support the PEN national calendar of events through attendance or promotion. This includes Excellence Hub meetings and other activities centred around our national priorities.

• Join relevant governance groups, including the UK Parkinson’s Audit Governance Board. 

What expertise you’ll bring:

• Have lived experience of Parkinson’s and awareness of how the condition presents itself for other people with Parkinson’s. 

• Be skilled in sharing insight and lived experience with a range of stakeholders to help inform decision making.

• Have an understanding of health and social care support to people with Parkinson’s  to support the strategic aims and objectives of Parkinson’s UK.

• This role does not require NHS Professional/Clinical experience, and we encourage applicants without a healthcare background to apply

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What expertise you'll bring" section of the job description.

Interviews for this role will be held online via google meet from 17 June 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

This role can be worked entirely remotely or hybrid from Highcliffe House,York.

In this role you'll play a key part in supporting the Finance team to make sure all of our financial information and processes runs smoothly and are up to date. 

You'll be responsible for liaising with our service delivery staff, performing tasks such as processing invoices and other financial expenditure documents, inputting and updating financial transactions within Quickbooks, and processing all of our fundraising and other income. 

A key part of your role will be ensuring that transactions are recorded accurately in liaison with our services, so you will build good relationships with all the services we provide. 

You will ideally have an accounting qualification at level 3 (e.g. AAT/ACCA) or equivalent education or be qualified by experience. You will have a key eye for detail, and be able to independently manage multiple streams of work. 

Main duties

1. Recording and processing Accounts Payable and Receivable
2. Processing any monies received
3. Reconciling and recording the petty cash system
4. Enabling and assisting the Head of Finance with maintaining accurate financial information
5. Working within York Mind values

Essential Qualifications

AAT level 3 OR 3 years’ experience in similar function OR degree in numerate or business-related subject OR equivalent combination of education and experience

Knowledge, Skills and Experience

• Numerate and able to work with numbers with attention to detail and a high level of accuracy.
• Experience of working in a finance/ accounting environment requiring accuracy and attention to detail
• Experience as a competent, frequent user of MS Excel for finance purposes
• Experience of ability to manage your own workload, working closely with colleagues
• Demonstrates problem-solving skills

Practical Skills 

• Experience in using software packages to an intermediate level: MS Outlook, Word, Excel, PowerPoint, Quickbooks (or similar accounting software or finance system)
• Able/willing to learn to use a range of video conferencing platforms
• Demonstrates ability to juggle a busy workload with competing priorities

Values and Attitudes

• A commitment to the York Mind values
• A commitment to work with the widest range of communities possible to make sure our organisation is representative and inclusive
• Self-awareness of own competencies, practical needs and personal resilience, and willing to seek help with these where necessary

Reporting to: Accommodation and Facilities Manager

Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca’s services are delivered

Hours: 37.5 hrs per week including some evening and weekend hours may be required

Salary: £26,750 per annum

Overall Purpose

To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites.

Duties Responsibilities

• Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, Basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms.
• To become familiar and actively use the Baca’s maintenance management system which aids the reactive and planned works across all sites.
• Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned.
• Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up.
• Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed.
• Support in the setting-up and closing down of properties and rooms between moves.
• Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people.
• Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful.
• Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification.
• Supporting with other administrative activities in line with the team needs.

General:

• Play an active and supportive role within the organisation.
• Take ownership of files allocated, ensuring they are up to date and stored correctly.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Embrace the Vision and Values of Baca and reflect this in working practice.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Adhere to all Baca’s policies and procedures.

Personal Specification

Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties.

The successful applicant will have a personable style that is in line with Baca’s vision and values. Someone who is supportive, approachable, responsible, reliable and personable.

Qualifications/Knowledge/Experience

• Good knowledge/understanding of the building and maintenance process.
• A good awareness of general health and safety, especially regarding maintenance work.
• Ability to use computers well, with experience in Microsoft Office and on-line email systems.
• Experience of prioritising workload to meet competing deadlines.
• Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner.

Skills/Abilities

• Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening.
• Excellent personal organisation with a high attention to detail.
• Ability to manage a number of tasks at any one time.
• Self-motivated to complete a varied workload.
• Working well as part of a team is essential.
• Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties.
• Ability to work to deadlines and respond in a flexible way to the changing demands of Baca’s work.

Other Expectations

• Appointment is subject to a satisfactory DBS check.
• Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular.
• Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice.
• Commitment to work within the aims, values and ethos of the organisation.
• Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors.
• Holds a full, clean driving licence and has access to transport.

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!

Applicants will be shortlisted and interviewed as and when applications are received.

Please note: We do not offer sponsorship for this role.

Legacy Marketing Manager.

Salary: £48,000 - £51,300 per annum dependant on experience.

Location: Remote.

Monthly travel to London will be required.

Contract: Permanent – 35 hours per week.

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 

• Gain professional qualifications and excellent training/development opportunities. 

• Flexible maternity, adoption, and paternity packages. 

• Pension with up to 7% employer contribution with included life assurance cover. 

• Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

Join our Fundraising Team!

We’re looking for an experienced Legacy Marketing Manager with proven expertise across all aspects of legacy marketing to lead and grow our legacy programme, ensuring long‑term sustainable income for the organisation. You’ll be responsible for developing and delivering strategic legacy marketing plans that drive both acquisition and stewardship, combining strong internal relationship‑building with insight‑led marketing to maximise impact.

How you'll help to create brighter futures  

• Developing Action for Children’s short term and long-term planning of marketing legacy strategies to maximise the potential of legacy income.

• Directly manage a team of professional fundraisers.

• Effectively manage the legacy acquisition and retention campaigns. 

• Drive robust and insight-led supporter-centred journeys to maximise engagement.

• Lead the Legacy Marketing team to successfully achieve set targets and KPIs.

• Produce regular and consistent financial and activity reports for Management and other Senior Managers.

• Build effective and efficient relationships with prospective supporters, legacy pledgers, staff, and solicitors.

Let's talk about you  

• Must have Legacy Marketing experience (including digital) and demonstratable application to drive revenues in a complex organisation collaborating with many stakeholders. 

• Charity legislation, best practice guidelines and other regulatory requirements to charitable fundraising activity, or the intellectual capacity to acquire it.

• Demonstrable understanding of the importance of brand to legacy success – and how to apply through a marketing role.

• Intellectual capacity to understand and appreciate the motivations of donors, supporters, and volunteers.

• Apply principles of good customer care and the accountabilities of a charity to its donors, supporters, and volunteers.

• Proven experience and success of managing & developing fundraisers and or marketing experts to drive income performance. 

Please see the Job Description for the full list of accountabilities and requirements.  

Closing Date: Friday 15th May 2026.

Interviews will be week commencing 1st June 2026 via MS Teams.

Please note we are unable to offer visa sponsorship for this role. 

Diversity, equality, and inclusion 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. 

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 

Want to know more about Action for Children? 

Find us on  Linkedin, Facebook or YouTube to get to know us better. 

The role

This is an exciting opportunity to join GamCare at a pivotal moment, as the organisation launches a new programme focused on preventing and reducing gambling-related harm experienced by individuals affected by another person’s gambling, known as “Affected Others”.

This new role, funded by the Office for Health Improvement and Disparities (OHID), is an opportunity to develop guidance and resources for Affected Others and professionals, alongside designing and delivering peer support services and training. The programme will prioritise support for key groups across England, including men, young adults (18–25), neurodiverse individuals, LGBTQIA+ communities, and people from ethnic minority backgrounds.

As a Development Coordinator, you will be responsible for producing high-quality guidance, resources, and service developments, ensuring that safety is embedded across all outputs and that lived experience voices inform all aspects of the work. Using an iterative test and learn approach, you will gather insights, contribute to continuous improvement, and adapt resources and services to better meet the needs of target groups.

Key responsibilities 

·Programme Support – Support the Programme Manager in the development of the programme, contributing to delivery against KPIs, timelines, and budget requirements. 

·Resource & Service Development – Develop high-quality online and printed guidance and support for Affected Others and the professionals who support them. Work collaboratively with service teams to support the development of educational peer support and other support services. 

·Matrix Working – Work collaboratively across programmes, including the Women’s Pathway Programme, to ensure resources and services are aligned, avoid duplication, and benefit from shared learning. Build strong internal relationships to support consistent messaging, practice sharing, and continuous improvement. 

·Lived Experience Engagement – Support the active involvement of people with lived experience as Affected Others, ensuring their input informs the co-creation of resources and support services. 

·Stakeholder Engagement – Build and maintain relationships with professionals working with target groups to inform the development of resources and services, and promote programme outputs to relevant audiences. 

·Equality, Diversity & Inclusion (EDI) – Embed EDI principles across all outputs, ensuring resources and services are accessible, inclusive, and responsive to the needs of target groups. 

·Learning & Insight – Contribute to a culture of continuous improvement by applying a test and learn approach, gathering insights to refine and improve resources and services. 

·Impact & Evaluation – Support the collection of data and insights to assess the effectiveness and impact of resources and services. 

·Monitoring & Reporting – Contribute to programme monitoring and reporting by preparing written, statistical, and verbal updates on progress and outcomes.

About you 

The successful candidate will bring experience in developing guidance, resources or services that support positive behaviour change. In addition to this, you will have experience of building relationships and delivering initiatives with volunteers who have lived experience, as well as colleagues and external stakeholders.

Strong organisational skills are essential, along with the ability to manage competing priorities and experience of developing interventions using iterative “test and learn” approaches to build high-quality guidance and support.

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, and create awareness about safer gambling and treatment.

Benefits You Can Enjoy

·33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service

·A generous Pension Scheme - we contribute 6% and you contribute 2%

·Discretionary company sick pay from day one of service

·Employee Assistance Programme – 24-hour support
For further details and to apply please click the apply button.

Closing date for applications: Wednesday 20 May 2026.

Interviews will take place online via video conference – week commencing 1 June 2026.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Hybrid/Wales

Ref: VLC-261

Are you a compassionate, organised, and proactive individual with experience of volunteer management or community engagement?

If so, St Giles Trust is looking for a highly motivated Volunteer Coordinator to play a key role in developing and delivering a high-quality volunteer programme across Wales.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About the role

You will lead on implementing the Investing in Volunteers Quality Standard (IiV), developing a structured and inclusive volunteer pathway that supports individuals to thrive and contribute meaningfully to our work. You will play a key role in recruiting, training and supporting volunteers, ensuring a positive and empowering experience while strengthening St Giles Trust’s volunteer community.

You will:

• Develop and implement strategies to attract and retain volunteers
• Recruit, interview and onboard volunteers
• Design and deliver training for volunteers and staff supporting them
• Provide ongoing support, guidance and supervision to volunteers
• Match volunteers to appropriate roles based on skills and interests
• Coordinate volunteer schedules and ensure effective coverage
• Organise recognition events and initiatives to celebrate contributions
• Maintain accurate records and track volunteer activity and impact
• Monitor performance and address any issues proactively
• Produce reports and support evaluation of the volunteer programme
• Foster an inclusive, welcoming and supportive volunteer environment

What we are looking for

• Experience in volunteer coordination, community engagement or a similar role
• Knowledge of safeguarding and data protection
• Experience in event planning or training delivery
• Strong communication and interpersonal skills
• Excellent organisational and time management skills
• Ability to work independently and as part of a team
• Confidence using Microsoft Office or volunteer management systems
• Understanding of the barriers faced by people with lived experience
  

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 18 May 2026 at 9:00am

Fundraising Manager
Cheshire | David Lewis | £35k–£40k  (dependant on experience)
Hybrid working options available

Help us grow something extraordinary.

At David Lewis, we support people with complex needs, epilepsy and learning disabilities to live life to the fullest.
 

Now we’e stepping into an exciting new chapter.
 

We’re launching an ambitious fundraising and capital appeal programme — and we’re looking for a driven, creative, relationship-building fundraiser to help make it happen.

This is where you come in.

The Opportunity:

We’re looking for a Fundraising Manager who thrives on building connections, spotting opportunities and turning great ideas into meaningful income for a cause that truly matters.

You’ll help grow and develop fundraising across:

• Community fundraising.
• Challenge and events fundraising.
• Corporate partnerships.
• Legacy and in-memory giving.

You’ll also play a key role in building the supporter pipeline that will power our capital appeal and future fundraising growth.
 

What You’ll Be Doing:

This is a hands-on, outward-facing role where you’ll:

• Build and nurture relationships with supporters and partner.
• Develop new community and corporate fundraising opportunities.
• Grow our challenge events and supporter engagement.
• Help develop our legacy and in-memory giving programmes.
• Managing the team, with one direct report at present.
• Play a key role in supporting our ambitious capital appeal.
• Bring new ideas, energy and creativity to the fundraising team.
• Externally facing.

Who We’re Looking For:

You might already be working in fundraising, or you might come from a business development, partnerships or relationship-building background.

What matters most is that you are:

• A natural relationship builder.
• Confident connecting with people and inspiring support.
• Organised and proactive.
• Someone with Fundraising experience.
• Motivated by purpose and impact.
• Someone with a proven track record in this field.
• Full of ideas and ready to make things happen.

Why David Lewis?

Because the work we do changes lives.

Every pound raised helps support people with complex needs to live richer, more independent lives.

And right now, we’re building something bigger than ever before.

You’ll join a small but ambitious fundraising team, with the chance to shape new initiatives, grow income streams, and make a genuine difference.

Join us and help power the next chapter of David Lewis.

Join Our Team: Visitor Services Manager, Canal Museum Stoke Bruerne

We’re excited to welcome a new Visitor Services Manager at our East Midlands location.

Navigate your future and lock in your career as we keep our canals open and alive. 

Working Hours & Location 

This role follows a 37 hours, over a 7 day working pattern. This is a site-based role, requiring occasional travel to meetings with partners, other attractions and to our main hubs for collaborative meetings and team activities.

Role Overview 

The purpose of the post is to manage and lead the day-to-day operations, business development and visitor experience at our Canal Museum Stoke Bruerne. The Visitor Services Manager (VSM) will lead the site team at Stoke Bruerne (colleagues and volunteers) on a day to day basis to focus on the visitor offer, striving for excellence in experience, achieving financial sustainability around income generation and charitable giving and delivering a consistently high-class visitor welcome across the board. This includes managing a range of front of house functions including food and beverage, retail, events and commercial boat trips. The Visitor Services Manager plays a central role in overseeing, coordinating and championing the experience of every visitor from site presentation, to large/small scale events and programming, making the site a must-see attraction, acclaimed internationally, nationally and loved locally.

As a key member of the Destinations and Attractions Management Team the VSM will work strategically with colleagues in other attractions and with other teams within the Trust such as, Operations, Fundraising, Collections, Marketing and Volunteering teams amongst others to promote, drive and deliver excellence in customer service and a visitor centred approach. The VSM will work collaboratively with teams and volunteers to ensure focused visitor activity which will help build our audiences and increase visitor footfall whilst building engagement for the Trust brand.

A key accountability of the role is managing and reporting on financial performance, delivering on KPI’s and leading and motivating teams to deliver income targets whilst effectively managing costs.

The Visitor Services Manager will manage a range of stakeholder relationships including representing the Trust at local partnership groups, representing the site at relevant external meetings as appropriate.

Key Responsibilities

• Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
• Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
• Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
• Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
• Lead on volunteer growth, building the volunteering team to deliver key operational functions
• Maintain an overview of the presentation of the site at all time
• Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
• Playing a key role in all projects that have an impact upon our visitors and the public.
• Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
• Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
• Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
• Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
• Lead on volunteer growth, building the volunteering team to deliver key operational functions
• Maintain an overview of the presentation of the site at all time
• Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
• Playing a key role in all projects that have an impact upon our visitors and the public.

About you

You will have extensive experience of working operationally in a customer-focused environment, ideally in a visitor attraction, delivering financial targets and creating dynamic and innovative projects and programming that will engage and inspire audiences. You will have experience of leading teams, including volunteers to deliver successful initiatives and keep them motivated and involved. You will be able to demonstrate the ability to create safe working environments and understand the importance of compliance in day to day operations. If you love working with people and want to make a difference then this role is for you.

Skills & Qualifications

• Educated to degree level or equivalent
• Knowledge/experience of customer care and visitor services preferably in a museum context
• Knowledge / experience of managing staff rotas over two sites
• Successful track record in recruiting and developing volunteers
• Knowledge of heritage and interpretation issues
• Experience of managing staff and dealing with customers
• Excellent Communication and interpersonal skills
• Considerable people management and hands-on team leading experience including managing volunteers
• Proven experience of planning operations & staffing in a visitor-based attraction
• Ability to work in partnership with internal and external staff and organisations.
• Experience of managing budgets.
• Good understanding of Health & Safety Policy, Principles, Standards, Procedures & Guidance.
• Able to creatively & innovatively develop solutions to obstacles and challenges
• Ability to Travel between sites
• Demonstrate an interest and competency in effective museum management.
• The successful candidate will require a DBS check

What We Offer 

We offer an annual salary of £33,677. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.

The Shakespeare Hospice is looking for an enthusiastic and highly organised Fundraising Assistant to join our Income Generation team and play a central role in supporting the Hospice’s fundraising activity.

This role is the first point of contact for many of our supporters, helping to ensure every interaction with the Hospice is positive, responsive and meaningful. You will act as a key coordination point across the fundraising team, supporting campaigns, community fundraising, events and supporter communications.

Working closely with colleagues across the organisation, you will help to ensure that fundraising activity runs smoothly and that opportunities to engage and thank supporters are maximised.  This role is pivotal in ensuring that supporters feel valued and connected to the Hospice, helping to turn initial engagement into long-term relationships.

You will be someone who enjoys working with people and takes pride in providing excellent supporter care.  You will have strong organisational skills and the ability to manage multiple activities while maintaining attention to detail.

Experience in fundraising, events, customer engagement or supporter care would be beneficial, although full training will be provided.

Every interaction you manage will help ensure supporters feel connected to the Hospice and inspired to continue supporting the care we provide to families across South Warwickshire.

As the Hospice develops our community engagement and supporter base, we are looking for an ambitious Supporter Development Manager to help build sustainable income and partnership relationships to support the Hospice into the future.

This is a key role within the Income Generation team.  You will take ownership of a defined geographical area across South Warwickshire and become the Hospice’s visible ambassador, focused on building sustainable support pipelines across communities, businesses and individuals.  You will work closely with colleagues across the Income Generation team, including retail, to support events, campaigns and supporter engagement to maximise opportunities and build joined-up supporter journeys.

You will be a confident relationship-builder, with experience of developing fundraising or partnership opportunities across local communities.  Your work will help ensure that more families across South Warwickshire can access compassionate hospice care when they need it most.

The Shakespeare Hospice provides compassionate care and support to people across South Warwickshire facing life-limiting illness.  Every year, our services support hundreds of people through diagnosis, treatment, survivorship and bereavement. 

Assistant Director of Finance (18 month FTC)
A leading Housing Association in the area

A well-established and forward-thinking Housing Association is seeking an Assistant Finance Director to join on an 18 month Fixed Term Contract. Reporting directly to the CFO, this position offers a unique opportunity to operate as the number two in finance, playing a key role in both strategic leadership and operational delivery.

The organisation provides a broad range of general and supported housing and is recognised for its commitment to delivering high-quality services and positive outcomes for its communities.

This role is ideally suited to a senior finance professional with Housing sector experience who is looking to step into a high-impact leadership role, driving improvements across people, processes, and financial insight.

Key responsibilities

• Lead and develop the finance function, acting as deputy to the CFO
• Oversee financial and management accounting, ensuring robust reporting and controls
• Support financial planning, treasury activities, and development finance
• Drive a high-quality business partnering function across the organisation
• Lead on improving financial processes, systems, and internal controls
• Support the Executive team on business planning, including scenario modelling and stress testing

Requirements

• Fully qualified accountant (ACA / ACCA / CIMA)
• Proven experience within a Housing Association or Registered Provider
• Strong leadership capability, with experience managing and developing teams
• Ability to operate at a strategic level and influence senior stakeholders
• Excellent technical finance skills combined with a commercial, business-partnering mindset
• Strong analytical and systems capability, with confident communication skills

This is an excellent opportunity for an ambitious finance leader looking to step into a director level role within a purpose-driven organisation.