Jobs in Wolverhampton

About Brum Unitarians

Brum Unitarians, in central Birmingham, is a growing and genuinely inclusive community in the Unitarian tradition of rational inquiry, freedom of belief and ethical action.

Our vision is to develop into a thriving community hub hosting a wide range of activities, including talks, music/dance events, death cafés, community choirs and collaborative projects with local organisations. We are seeking someone who shares this vision and has the project management skills to help make it a reality.

The role combines project management, operations, administration, compliance and income generation, helping to strengthen our sustainability and enabling community growth.

Job Purpose

To support and grow Brum Unitarians through operational management, project delivery, administration, compliance and revenue generation. You will agree quarterly priorities with trustees, with early focus on increasing revenue, improving operational systems and supporting greater use of our building. Once these foundations are laid there will be a growing emphasis on managing community projects and initiatives.

You will oversee the day-to-day operation of our building (large hall, small hall, office, foyer and outdoor space), ensuring an excellent experience for hirers, compliance with relevant requirements and effective use of the premises. The role is partly site-based, with flexibility for some remote working. Some local travel required.

You will work alongside our Children's Lead and Social Media & Communications Lead, liaise with the district buildings consultant, and report to the managing trustees.

Job KPIs

• Meet or exceed revenue targets.

• Establish and grow a successful programme of community events.

• Develop effective systems that reduce trustee involvement in operational matters.

• Recruit and maintain an active volunteer team.

• Achieve positive feedback from hirers, volunteers and partners.

Key Responsibilities

Community Partnerships & Projects

• Lead the planning and delivery of community projects and partnerships.

• Build relationships with community, voluntary, faith and public sector organisations.

• Develop collaborative events and initiatives.

• Identify grant funding opportunities and support funding applications.

• Promote inclusive community use of the building.

• Represent Brum Unitarians at appropriate local meetings and forums.

Marketing & Income Generation

• Promote the building for hire through the website, social media, advertising and online booking systems.

• Build relationships with organisations and businesses to increase venue use.

• Identify opportunities to diversify income through hires, donations and grants.

Volunteer Coordination

• Recruit, induct and support volunteers.

• Develop clear volunteer roles for community activities and venue operations.

• Maintain volunteer records, training and safeguarding requirements.

• Foster a positive and inclusive volunteer culture.

Building Operations

• Ensure the building is safe, welcoming and well maintained.

• Oversee compliance with health and safety, safeguarding and other regulatory requirements.

• Maintain equipment inventories and coordinate repairs with district buildings consultant.

• Arrange room layouts and oversee opening and closing of the building where required.

• Liaise with cleaning contractors.

Customer Service & Lettings

• Act as main contact for bookings and enquiries.

• Manage bookings, scheduling and administration using booking and invoicing systems.

• Support hirers before, during and after bookings.

• Maintain high customer service standards and resolve issues promptly.

Administration & Reporting

• Maintain records of bookings, income, building use and project data.

• Prepare reports for trustees and funders where required.

• Support policies, procedures and compliance.

• Monitor performance and recommend improvements.

General

• Undertake other duties consistent with the role.

• Work flexibly, including occasional evenings and weekends.

Person Specification

You will bring strong project management and organisational skills, enabling us to deliver creative, values-led community projects while ensuring our operations remain efficient, compliant and financially sustainable.

You may not have experience in every aspect of the role, but you will have strong transferable skills, enthusiasm for a growing organisation and the confidence to learn new areas as needed.

Essential Criteria

Experience

• Delivering events, coordinating community facilities or providing customer-facing services.

• Working towards financial, attendance or organisational targets.

• Delivering excellent customer service.

• Working with staff and/or volunteers.

Skills & Knowledge

• Strong organisational and time management skills.

• Ability to manage multiple priorities independently.

• Sound judgement in assessing and managing projects.

• Excellent interpersonal, written and telephone communication skills.

• Good IT skills, including email, spreadsheets and booking systems.

• Understanding of health and safety responsibilities.

Personal Attributes

• Proactive and self-motivated.

• Collaborative and community-minded.

• Friendly and approachable.

• Practical problem-solver.

• Flexible, including occasional evening and weekend working.

Desirable Criteria

• Marketing or venue promotion experience.

• Entrepreneurial experience or experience developing new projects.

• Knowledge of Birmingham's voluntary and community sector.

• Facilities or premises management experience.

• Safeguarding and regulatory compliance knowledge.

• Experience in a small charity or community organisation.

• Fundraising or grant application experience.

• Grant reporting experience.

• Experience using booking or scheduling systems.

This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.

We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Sussex. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.

This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.

We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Surrey. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.

Do you want a role that makes a difference? Do you know how to turn high-value opportunities into long-term partnerships and income?​

Can you maximise local fundraising potential and create lasting impact across Manchester, Salford and Lancashire?​

Every 3 minutes, someone in the UK dies from heart and circulatory disease. It can affect anyone. 

At the British Heart Foundation, we fund the research that helps change this - and as a Fundraising Manager - Lancashire & Greater Manchester, every relationship you build will help more people live healthier, longer lives. 

What you’ll make happen: 

This is a varied, meaningful and outward-facing role where you’ll make a real impact across your region. 

You won’t just deliver targets — you’ll build relationships that drive life-saving income. 

You’ll: 

• Inspire people to take action — from first-time fundraisers to long-term supporters 
• Build and grow relationships with community groups, businesses and high-value supporters 
• Identify high-value opportunities and develop them into long-term partnerships 
• Plan and deliver strategic fundraising activity that drives sustainable income growth 
• Deliver exceptional supporter experiences and stewardship that keep people engaged, connected and valued 

You’ll work in a region full of potential, with autonomy grow partnerships, unlock opportunities and build a strong pipeline of support. Every conversation, every event and every connection you make will bring us closer to a world free from the fear of heart and circulatory diseases. 

Who we’re looking for 

We are looking for someone who can identify opportunity, build momentum and convert it into sustainable income. 

Whether your background is in the private, public or third sector, we’re most interested in your ability to show: 

• A proven track record of achieving income targets and KPI’s, including developing or managing higher-value opportunities 
• Experience of identifying opportunities and progressing them through a pipeline to secure income 
• The ability to build and grow partnerships with a wide range of stakeholders, from community groups to corporate organisations
• Experience motivating and engaging others, including volunteers, supporters or corporate partners -  to take action
• Strong planning and prioritisation skills, managing multiple initiatives meet targets and deadlines 

If you’re driven, commercially minded and able to inspire and connect with people, we’d love to hear from you. 

Why join us? 

Working at the British Heart Foundation is more than a job — it’s being part of a shared mission to save and improve lives. 

You’ll have the opportunity to: 

• Contribute directly to life-saving research and national impact 
• Access organisation-wide expertise and resources to help grow your region 
• Work in varied fast-paced role, where no two days are same
• Be part of an inclusive, collaborative, values-led team 
• Grow your career while making a meaningful difference
• Excellent benefits package,  find out more by downloading benefits document below.

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.   
 
To hear from our people, check out  Belonging at BHF. 

Working arrangements  

​

This is fixed term contract until December 2027, covering family leave.
 
This is a field-based role covering Lancashire & Greater Manchester which includes, Greater Manchester, Salford and Lancashire.
 
This role requires regular travel within the area, and occasionally to other parts of the UK.  You must live in the Lancashire & Greater Manchester region or be willing to relocate. 
 
You must have a full UK driving licence at the time of application with access to your own vehicle.  
 
There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.  
 
Benefits and development  
 
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.    
 
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits​and Development pages.  
 
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.  
 
Interview process   
The interview process will consist of two stages. First stage interviews will be w/c 03/08. For those successful, there will be second stage interviews.

Location: Great Britain home-based or London hybrid, with regular travel to London

Every successful bid helps GamCare secure the public-sector contracts and funding needed to keep vital gambling harms support services running and to reach more people who need help. We are now seeking an experienced Bid Manager to lead and strengthen our bid function at a pivotal moment, as gambling support in Great Britain moves to a new statutory commissioning model.

GamCare is the leading provider of information, advice and support for people affected by gambling harms. We deliver the 24/7 National Gambling Helpline, treatment services, prevention programmes and targeted community support across Great Britain. With new opportunities commissioned through bodies including NHS England, OHID, Integrated Care Boards and Local Authorities, this role will help us demonstrate our impact, grow our reach and keep essential support available.

This is a hands-on role with real ownership. You will manage the full tender process, from identifying and qualifying opportunities through to submission, review and mobilisation support. Working with senior leaders, service teams, Finance, Data, Marketing and external partners, you will write and coordinate persuasive, compliant bids, develop clear win themes, and turn complex service models and evidence into compelling funder-focused narratives.

We are looking for an experienced bid or tender professional who can help GamCare compete confidently in a statutory commissioning environment, with a strong track record of writing and managing successful public-sector submissions. You will bring excellent writing and editing skills, strong project management, confidence working with internal experts and external partners, and a good understanding of public procurement. Experience of statutory tenders, NHS or Local Authority commissioning, health or social care, public-sector frameworks, social value, financial modelling or gambling harms would be helpful.

If you are looking for an opportunity to shape a growing bid function at a moment of real change, and to see the direct impact of your work, we would be delighted to hear from you.

The role can be Great Britain home-based or London hybrid. Due to the nature of the role, regular travel to the London office and attendance at stakeholder or market engagement events, including face-to-face meetings, will be required. As a guide, home-based colleagues attend the London office around one day per fortnight, and London-based colleagues around one to two days per week. Flexible and part-time working will also be considered. We will consider reasonable adjustments where required.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee assistance programme with 24-hour support

For further details and to apply please click the apply button.

The closing date for applications is 31st July 2026. 

Interviews: Stage 1 (online): 13 August 2026. Stage 2 (in person, London), if required: 20 August 2026. 

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and welcomes applications from candidates from all backgrounds. We do not discriminate on the basis of any protected characteristic under the Equality Act 2010. Applicants must have the right to work in the UK and be able to meet the travel requirements of the role. Visa sponsorship is only available in limited circumstances.

Please note: Previous applicants for this role, need not apply.

Anne Health provides private gender-affirming healthcare to trans people across the UK and beyond.. We believe in human-centred healthcare delivered by real professionals, transparent pricing, and making gender-affirming care accessible and affordable. Everything we do is grounded in warmth, dignity, and genuine care for our community. We operate remotely, with internal administrative employees in the UK, supported by contracted prescribers and clinical staff in the EU.

Role Purpose

• Provide advice and guidance on a wide range of employee relations issues
• To keep up to date with changes to legislation and best practice and implement these within the organisation
• Lead on employee relations casework including (but not limited to) dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy
• Lead on and develop the HR related policies and processes within the organisation
• Lead on the work we do around our culture, accessibility and inclusion
• Lead on the learning and development of our employees and workers
• Good understanding of EU contractor recruitment processes and requirements
• Skilled in managing employee and contractor compliance in line with statutory requirements across the UK and EU
• Lead on and develop the HR related policies and processes within the organisation covering both the UK and EU

This is a fantastic role for someone with the desire to use their skills and experience to support the work of an organisation at the forefront of trans+ healthcare.

Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.

For more information and how to apply visit: www.anne.health/vacancies 

Please note: this role has been advertised before. Previous applicants need not apply again, as their application remains on file

INCLUSION AT ANNE
We especially welcome applications from trans people, non-binary people, and wider LGBTQIA+ individuals. Representation is vital: our team should reflect the community we serve.

Since 1892, Birmingham Dogs Home has been rescuing, reuniting and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve because of the generosity of our supporters.

As we prepare to celebrate our 135th anniversary, we're investing in our income generation team and are now looking for an experienced Events & Community Fundraising Manager to help shape the next stage of its development.

You will lead an established portfolio of fundraising activities, building on the success of our events portfolio such as Family Fun Day and Santa Paws, whist growing participation in challenge events and developing new community fundraising opportunities across the West Midlands.

Working closely with the Head of Income Generation, you'll lead our events and community fundraising programme, line manage our Community Partnerships function and play a key role in developing one of the charity's most important income streams.

About You

We're looking for someone with experience in events and/or community fundraising who enjoys working with people and creating new opportunities.

You will be organised, able to manage competing priorities and comfortable taking responsibility for your own work. You will enjoy developing relationships with supporters, community groups and colleagues, and won't be afraid to try new ideas if they have the potential to grow income or improve our supporters’ experience.

You will recognise the importance of delivering an excellent experience for our supporters and understand the role that events and community fundraising play in helping Birmingham Dogs Home achieve its ambitions.

In return, we offer:

• Two weeks' free dog boarding
• 25% discount on veterinary treatment
• Free on-site parking
• Life assurance
• BHSF Health Plan
• Employee Assistance Programme
• Pension contribution
• Ongoing CPD and development opportunities

If you're looking for a role where you can make a genuine difference, we'd love to hear from you. 

We are seeking a dedicated and compassionate Caseworker to join our Victim Gateway team in Staffordshire. This is a home-based role that requires regular and frequent travel throughout Staffordshire and Stoke-on-Trent.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Strategic Asset Manager
Midlands | Up to £65,000 
Goodman Masson is proud to be partnering with a housing association to recruit a Strategic Asset Manager. 
This is an excellent opportunity to play a key role in managing asset data, stock condition intelligence and investment planning for the organisations housing stock. 

You'll oversee the management of asset information, stock condition data,  supporting the development of planned investment programmes and long-term investment forecasting.
Working closely with wider property services, complaince, contractors and external consultants, you'll ensure accurate asset intelligence informs operational and strategic decision-making.

Responsibilities: 

• Manage stock condition, asset performance and EPC data across the housing portfolio.
• Coordinate stock condition surveys and maintain high-quality asset information.
• Develop planned investment programmes using lifecycle and condition data.
• Produce asset performance reports, KPIs and investment forecasts to support business planning.
• Monitor planned investment programmes and contractor performance.
• Support data governance, regulatory reporting and continuous improvement of asset information systems.
• Collaborate with internal teams and external partners to deliver effective investment planning.

About you: 

You'll have experience in asset management, planned investment or asset data management within social housing, together with:

• Experience managing stock condition data and investment planning.
• Strong analytical skills with the ability to interpret data and produce meaningful reports.
• Knowledge of planned maintenance, component lifecycles and EPC management.
• Experience using housing or asset management systems.
• A relevant qualification in Asset Management, Building Surveying, Property or a related discipline (professional membership such as RICS or CIOB is desirable).

Apply
If you're an ambitious and strategic asset management professional we'd love to hear from you.
For a confidential discussion and further information, please contact

Salary: £26,630 - £28,600 per annum, depending on experience 

Hours: 35 hours per week

Contract: Fixed Term until April 2027

Location: West Midlands CARS

Job reference number: 1741 

Help Change Lives Through the Justice System 

We are looking for an experienced, motivated, and compassionate professional to join our Cranstoun Arrest Referral Intensive Supervision Court (ISC) team. 

This is an exciting opportunity to work at the heart of the criminal justice system, supporting people at a pivotal point in their lives. Through rapid, trauma-informed assessments and compassionate engagement, you will help individuals identify their strengths, address challenges, and access the support they need to build healthier, safer, and more fulfilling futures. 

At Cranstoun, we believe in people and their ability to make positive changes. Working in partnership with the judiciary, probation services, and a wide range of community agencies, you will play a key role in ensuring individuals are heard, understood, and connected to services that meet their needs. You will assess risk, identify safeguarding concerns, advocate for those you support, and help develop pathways that reduce reoffending and promote long-term recovery and wellbeing. 

This role offers a unique opportunity to make a real difference, combining professional expertise with Cranstoun's values of compassion, collaboration, and inclusion. By building positive relationships and taking a person-centred approach, you will contribute to better outcomes for individuals, families, and communities while helping to create a more responsive and supportive justice system. 

You'll be joining a team that is committed to treating everyone with dignity and respect, recognising the impact of trauma, and supporting people to achieve their goals and realise their potential. 

What You'll Be Doing 

• Conducting court-based assessments and risk screenings. 

• Identifying safeguarding concerns and making appropriate referrals. 

• Providing recommendations to support judicial decision-making. 

• Working closely with probation, housing, treatment and safeguarding services. 

• Supporting individuals with complex needs to access appropriate interventions. 

• Maintaining accurate records and contributing to service development. 

We're Looking For Someone Who Has 

• Experience working with vulnerable individuals and complex needs. 

• Strong assessment, safeguarding and risk management skills. 

• Experience of multi-agency working. 

• Excellent communication and report-writing abilities. 

• A good understanding of criminal justice, safeguarding or related services. 

• A commitment to trauma-informed, person-centred practice. 

Why Join Us? 

• Be part of an innovative and impactful court-based service. 

• Help shape positive outcomes for individuals and communities. 

• Work within a supportive and collaborative multi-agency environment. 

• Access ongoing training, supervision and professional development. 

If you are passionate about rehabilitation, safeguarding and helping people make lasting change, we would love to hear from you. 

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

For more details and to apply, please visit our website via the apply button.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage. 

Closing date: 2 August 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582 

Salary range: £26,140 - £31,400 (depending on experience) + 8% shift allowance per annum 

Hours: 35 hours per week covering a range of shifts (between 7am and 10pm for Monday to Friday, and 8am to 4pm for Saturday and Sunday)

Typical shifts include: 7am – 3pm / 8am – 4pm / 10am - 6pm / 2pm – 10pm. 

Contract: Permanent 

Location: Based within the custody suites of West Midlands Police  

This advertised role will work between Wolverhampton, Oldbury, Stechford, Bloxwich, Coventry, Birmingham (Perry Barr) and Bourneville Police Custody suites 

Job reference number: 1737

An exciting opportunity has arisen for an Arrest Referral Worker in our CARS team, which has had, and continues to receive national recognition. 

Cranstoun are proud to work with the West Midlands Police Crime and Commissioner to deliver the Cranstoun Arrest Referral Service within the custody suites of West Midlands Police, and West Midlands Courts, offering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.

Are you currently working as a substance use worker, probation officer, or could you bring transferable skills and experience to our team? Are you a good listener? Can you motivate people to change? Are you comfortable working with vulnerable people? This is a great opportunity to have a positive impact on peoples’ lives! 

You will work between police custody and criminal courts. You will assess, advise and refer offenders, providing them the opportunity to access treatment to address their substance use. Working with courts you will promote the use of Community Sentence Treatment Requirements (Drug Rehabilitations Requirements and Alcohol Treatment Requirements) amongst all court professionals and the judiciary, contributing to Pre Sentence Reports and advocate for our service users.

You will be responsible for delivering all elements of substance use work including assertive engagement, harm reduction support (including naloxone provision), as well as other associated duties. You need to have an understanding of the issues faced by people who use drugs and alcohol, and who commit crime, and be dedicated to delivering a service that supports these individuals to make positive changes to their behaviour, health and well-being.

All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting. 

Applications for part time hours will be considered. 

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

For more details and to apply, please visit our website via the apply button.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage. 

Closing date: 2 August 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582 

Barnardo's is looking for a Data Analyst with strong Power BI skills and a passion for the charity sector to join our Analytics team within Digital, Data and Technology on a 12-month fixed-term maternity cover contract, commencing in September.

The Analytics team is a central function that provides insight, information and data to colleagues across the charity. Our work spans all functional areas and includes interactive reporting, ad-hoc analysis, analytical consultancy and support for data-driven decision making. We use Power BI, traditional statistical techniques, economic theory and advanced data science methods to influence decisions both within Barnardo's and across the wider sector.

This is an exciting opportunity to make a meaningful impact by helping Barnardo's achieve its mission through the responsible use of data and analytics. You will support colleagues across the organisation to make informed, evidence-based decisions while contributing to the ongoing development of our analytical capabilities.

As a Data Analyst, you will:

• Develop and enhance our existing Power BI reporting suite to better meet stakeholder needs.
• Conduct analysis and provide analytical guidance across a wide range of business domains.
• Communicate findings effectively to stakeholders, presenting results clearly and incorporating feedback where appropriate.
• Identify innovative approaches to analysing data and presenting insight to improve the team's capability and impact.
• Support the maintenance and development of high-quality datasets, reports and analytical products.
• Contribute to a culture of continuous improvement, knowledge sharing and best practice within the Analytics team.

We are seeking someone who can quickly build relationships, understand stakeholder requirements and deliver high-quality analytical outputs.

Essential Criteria:

• A minimum of 1 year's experience using Power BI, including:
  • Writing measures and calculated columns.
  • Working with semantic models.
• A minimum of 1 year's experience in an analytical role.
• Strong mathematical and analytical skills gained through professional experience and/or higher education.
• Excellent written and verbal communication skills, with the ability to engage stakeholders of varying levels of seniority and technical expertise.
• Experience working within an Agile environment.
• A genuine passion for Barnardo's mission and values.

Desirable Criteria:

• Experience working with Microsoft Fabric.
• Experience using programming languages such as Python, R and/or SQL.

What you'll get:

• A rewarding opportunity to contribute to Barnardo's mission and make a real difference to children, young people and families.
• Access to excellent learning and development opportunities, including formal training in specialist analytical disciplines.
• Exposure to a diverse range of analytical projects across multiple functions, including influencing campaigns, retail operations, finance, children's services and more.
• The opportunity to work within a values-driven and collaborative culture.
• A supportive team environment with opportunities to develop your skills and broaden your experience.

Please see the attached job description and person specification for a more detailed view of this role.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Could you be the reason someone remembers their experience with British Heart Foundation (BHF) for all the right reasons?

BHF is the biggest independent funder of research into cardiovascular disease in the UK. We want to power the next breakthroughs in diagnosing, treating, and preventing the world’s biggest killer.

 Join Our Team as a Contact Centre Customer Services Advisor!

At the BHF, we believe every interaction matters. We're looking for dedicated Contact Centre Customer Services Advisors to join our team and help us build long-term relationships with our customers and supporters.

Role Overview

As a Contact Centre Customer Services Advisor, you'll be the first point of contact, providing accurate, effective, and friendly responses and information.  You'll use your active listening, empathy, and problem-solving skills to guarantee a seamless and positive customer experience.

No two conversations are the same in this role. One moment you could be helping someone with a question about a donation, the next supporting a retail enquiry or helping a customer find some medical information, you will deal with varity of queries and feedback. You're comfortable switching between different topics, adapting your approach and managing multiple priorities.

Key Responsibilities:

• Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
• Listening carefully, understanding needs and providing clear, accurate information. 
• Taking ownership of queries and resolving them as efficiently as possible while been empathic and providing outstanding customer experience. 
• Maintaining accurate customer records using our CRM systems.
• Working with colleagues across BHF to find solutions and improve customer experiences.

We’re currently recruiting for several permanent Customer Services Advisor roles.

What Makes You Great for This Role?

Your ability to connect with people is your superpower. You're a quick learner, curious, and can build strong relationships quickly. You get to the heart of the matter, listen, ask insightful questions, and provide the right help and build relationships with our customers and supporters.

Your empathy and enthusiasm shine through in your strong communication skills, turning every interaction into a delightful experience for our customers. You're resilient, perform well under pressure, and make customers feel genuinely valued. Confident at using technology and easily use multiple systems with experience in Microsoft Office, data entry, and databases.

Your proactive, positive “can do” attitude means that you can solve a variety of queries, giving customers the time they need. Driven by customer satisfaction, you transform challenges into opportunities, creating unforgettable experiences. Your strong administrative and time management skills help you prioritise and manage your workload effectively.

Why Join Us?

• Have a Real Impact: Help fund lifesaving research into heart and circulatory diseases—every interaction makes a difference!
• Making a difference: We focus on getting it right, first time, and you’ll take ownership of a varied and engaging workload.
• Flexible Working: Enjoy the best of both worlds with our hybrid working model, typically working four days at home and one day in our Birmingham office.
• Supportive Team: Join a fun, diverse team that values knowledge sharing, continuous improvement, and well-being.
• Training and Development: Benefit from comprehensive training and continuous support for your personal and professional growth.
• Fantastic Benefits:
  
  • 30 days annual leave plus bank holidays
  • Private medical insurance, dental health cover, and money towards gym membership
  • Pension scheme with employer contribution up to 10%
  • Full pay for 12 weeks for family leave, including maternity, paternity, and adoption leave
  • Life assurance
  • Extra paid leave of up to 10 days to support colleagues who may need more time off work

Working Arrangements

• Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
• Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.

Interview Process

Our interview process involves two stages:

1. Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.

1. Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 18th, 19th & 20th Aug 2026. Please note that these dates are fixed and cannot be changed.

Start Date & Induction:

New starters will begin on 29 Sep 2026 (non-negotiable). The induction training will last for four weeks, during which you will be required to come into the office additional days. After completing the training, this will reduce to once a week.

Job Title: Independent Services Manager

Service: Coram Voice

Salary Range: £19,200 – £20,400 per annum (£32,000 - £34,000 FTE)

Location: Home based

Work Pattern: Part-time, 21 hours (ideally over 3-4 days)

Contract Type: Permanent

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state

We support children and young people from birth to independence, creating a change that lasts a lifetime.

About the Independent Service Manager role

We are looking for an experienced childcare professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).

The role will be responsible for the delivery of this national service managing a group of committed and dedicated Associate Independent Persons, as well as managing the relationships with our commissioning authorities. You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.

We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.

The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures. They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

This post will be home based (with access to our attractive Central London offices for those who wish to do so).

The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 3rd August 2026 at 9am 

Interview Date: Wednesday 12th August 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

2026 Coram Voice - Registered charity no: 1046207