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The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.
The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.
The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.
1. Governance leadership and oversight
- Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
- Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
- Regularly review and update governance frameworks, systems, and processes to align with international best practices.
- Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
- Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
- Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.
2. Board and executive support
- Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
- Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
- Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
- Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
- Monitor follow-up actions and ensure implementation of board decisions.
3. General meeting (GM) management
- Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
- Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
- Oversee the drafting and quality assurance of reports, motions, and official documentation.
- Ensure accurate recording of proceedings, decisions, and outcomes.
- Verify compliance with all procedural and constitutional requirements for general meetings.
4. Regional elections coordination
- Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
- Develop and implement clear election procedures and guidance for regions in line with the constitution.
- Ensure elections are conducted transparently, fairly, and consistently across all regions.
- Provide advisory support to regional executive committees on governance and election matters.
- Maintain comprehensive records of election processes, results, and compliance.
5. Policy development and management
- Lead the drafting, review, and implementation of governance and organisational policies.
- Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
- Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
- Establish and maintain systems to monitor policy implementation, compliance, and effectiveness.
6. Strategic planning and alignment
- Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
- Support alignment between global strategy and regional and other relevant strategic plans.
- Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
- Monitor and report on governance-related strategic objectives and outcomes.
7. Support to member organisations, regions, and specialty groups
- Provide expert governance and policy advice to MOs, regions, and speciality groups.
- Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
- Facilitate knowledge sharing and promote best practices in governance globally.
- Respond to governance queries and provide timely, solution-oriented support.
8. Stakeholder engagement and communication
- Act as a central liaison on governance matters between the CEO, board, committees, and membership.
- Ensure consistent and transparent communication of governance processes, decisions, and requirements.
- Build and maintain effective relationships with internal and external stakeholders.
- Work closely with the communications and marketing team for the delivery of all key communications.
9. Continuous improvement and risk management
- Identify governance risks and develop mitigation strategies.
- Lead initiatives to enhance governance maturity and organisational performance.
- Monitor global trends in governance and advise on relevant improvements.
- Support organisational risk management processes related to governance and compliance.
Person specification
Education and qualifications
- Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
- Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
- Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
- Strong knowledge of non-profit governance frameworks and best practices.
- Proven experience supporting boards and senior leadership.
- Experience managing complex governance processes (eg elections, general meetings).
- Excellent organisational, analytical, and problem-solving skills.
- Strong written communication skills with the ability to produce high quality formal documentation.
- Ability to work effectively across diverse cultural and geographic contexts.
Desirable
- Experience working with global professional associations or health related organisations.
- Familiarity with constitutional frameworks and regulatory environments in international organisations.
- Experience engaging with stakeholders across multiple regions.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution oriented mindset.
Impact of the role
This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.
Only candidates invited for interview will be contacted.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Staines Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is permanent working 22.5 hours per week covering Staines Magistrates Court .
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the court cluster.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Age UK is recruiting for a Cloud Infrastructure Engineer with significant DevOps, Scripting and Azure experience to design, automate, and optimise our cloud-based infrastructure on a permanent basis. You'll build modern Azure solutions, automate processes using PowerShell, C#, Azure DevOps, Git, Bicep and ensure our cloud environment is secure, scalable, and efficient.
You'll manage and enhance key platforms including Azure, Microsoft 365, Active Directory, and Microsoft Entra, while overseeing monitoring, performance, and lifecycle management. You'll also strengthen security through proactive vulnerability management, automated remediation and robust backup strategies, supported by strong networking knowledge.
This collaborative role involves working closely with teams across the business, supporting day-to-day operations, and maintaining clear technical documentation. If you're passionate about cloud engineering and automation, this is a great opportunity to make a real impact.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a fortnight. Travel costs to the London office are not covered by the charity.
Age UK internal grade - 5LT
Closing date for applications 20th April, 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Azure DevOps experience including pipeline creation, management, optimization, and release. (A, I)
* Infrastructure as Code experience deploying and managing Azure infrastructure programmatically through automation (Bicep, Terraform, or ARM templates). (A, I)
* In-depth experience with Microsoft Azure, with emphasis on automation and scripting. (A, I)
* Proven experience deploying and managing IaaS and PaaS workloads on Microsoft Azure. (I)
* Experience in effectively addressing vulnerabilities. (I)
Skills and knowledge
* Advanced scripting skills (preferably PowerShell and C#) with demonstrated ability to build complex automation solutions. (A, I)
* Ability to architect and implement solutions across the Azure platform (App Services, Functions, Storage, Networking, Virtual Machines, etc.) (A, I)
* Demonstrated ability to work autonomously and make independent decisions, as well as effectively collaborate with cross-functional teams. (I)
* Proficiency with Git source control and workflows. (I)
* Understanding of IaaS/PaaS/SaaS approaches to infrastructure and
their trade-offs. (I)
* Understanding of IT security principles. (I)
* Understanding of common networking concepts and protocols. (I)
Personal attributes
* Strong communication skills, verbal and written. (I)
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience with container technologies (Docker, Azure Container Instances, Azure Kubernetes Service) (I)
* Linux management experience (I)
* Familiarity with monitoring and observability tools (Application Insights, Log Analytics, Azure Monitor). (I)
Skills and knowledge
* Understanding of the product lifecycle, from inception to decommissioning. (I)
* C# development skills for custom tooling, Azure Functions, and automation utilities. (I)
Personal attributes
* Relevant Microsoft Azure certifications (AZ-104, AZ-305, or AZ-400). (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
We are looking for a proactive and compassionate Co-production Coordinator to lead on promoting and developing the co-production element of the London DA Service, Safe Horizons Partnership. This role is full-time until March 2028. The role is based at the Victim Support office in Old Street with some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About You:
As the Co-production Co-ordinator you will lead on promoting and developing the co-production element of the London Service. You will manage and chair the Experts by Experience Panel which is the forum through which current and past service users can influence the development of the London DA Service (Safe Horizons London Partnership).
The Safe Horizons London Partnership supports victims and survivors of domestic abuse to cope and recover from the impact crime has had on them, as well as supporting their journey through the criminal justice process. The service delivery model has been shaped by the views of service users and you will have an important role in growing their input and influence. You will recruit co-production champions from the staff team and support them to promote the benefits of co-production and recruit more service users into the co-production function.
Safeguarding and wellbeing are important to us and you will ensure service users are supported during their membership of the Experts by Experience Panel. As a lead in this area, you will work with the management team, sharing the feedback you have obtained and helping it feed into policies and procedures. You will also support national co-production initiatives such as the Victim Voice app. You may also support the recruitment of service users to panels hosted by our partners including the Mayor's Office of Policing and Crime and the Metropolitan Police. Good communication and interpersonal skills are essential, as well as some knowledge of the impact of crime.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Senior Public Affairs and Policy Manager
London
£50,956 to £53,000
Working hours – full time (35 hours a week) - you’ll agree your working pattern with your manager (core working hours are 10:00 - 16:00).
Location – London and homeworking (minimum 6 days a month in the London office, anchor day in the office every Wednesday)
Purpose and scope
Are you looking for a policy role where you can make a difference? Our client is looking for a Senior Public Affairs and Policy Manager to grow their influence with government and in UK parliament to ensure the voice of physicians effectively influences the national policy agenda.
You’ll be part of the policy and campaigns team, responsible for ensuring they maintain its position as a credible, influential stakeholder in the eyes of government, NHS systems and their physician members.
You’ll join the organisation just as it publishes a new strategy and decides new areas of policy focus. You’ll play a critical role in developing and delivering the public affairs strategy to ensure that the organisation is an effective advocate for its members.
You will lead and manage our public affairs work, designing and delivering influencing strategies and contributing your expertise to policy development and campaign planning for a range of policy issues. You’ll maintain a proactive awareness of issues within the UK health sector, politics and the media and identify opportunities for influencing and policy development. You will have demonstrable experience of developing and delivering successful influencing strategies, using a range of parliamentary influencing tactics to achieve policy change.
You will lead and manage the organisation’s stakeholder engagement. You will ensure we have the right relationships at the right level to achieve our influencing aims and maintain a network of contacts across the sector, in parliament, including political advisers, and the civil service.
You will be as comfortable speaking to parliamentarians and briefing senior leaders for meetings as you are writing consultation responses and policy briefings. You will be able to engage with the policy detail, while appreciating the bigger political picture and the organisation's place in it.
You’ll need a sharp eye for detail and be able to quickly and accurately interpret and communicate complex information. You will provide the president, senior officers and senior staff with public affairs advice, brief them for meetings and play an active role in engaging external stakeholders in NHS systems and the wider sector yourself.
The policy and campaigns team – which is part of the wider communications, policy and research directorate – is a fast paced, collaborative and innovative environment. You will help us shape our objectives and continuously improve how we work.
Responsibilities
- Maintaining a proactive awareness of issues within the UK health sector, politics and the media and identifying opportunities for influencing and policy development
- Working proactively to identify opportunities for parliamentary engagement to grow the profile of the organisation.
- Building and owning relationships with Ministers Parliamentarians, their staff and civil servants, arms-length bodies and other sector stakeholders organisations relevant to their policy and campaigns aims.
- Providing public affairs advice to senior officers and staff, as well as their boards, committees and other activities as appropriate
- Managing a robust horizon scanning and political intelligence monitoring service to the senior officers, senior staff and the organisation as a whole.
- Owning a policy portfolio and developing proactive and reactive policy positions, working in partnership with senior officers, their members, communications colleagues and other staff and organisations.
- Working flexibly and proactively without close supervision, undertaking a range of work such as writing briefings, letters, policy positions and consultation responses.
- Working with the media team to develop our client's voice with communications approaches that ensure high impact for their influencing and campaigns work.
- Preparing senior officers and staff for stakeholder meetings, supporting them in those meetings and yourself representing the organisation at meetings and events.
- Managing an adviser and developing them to the best of their ability.
- Any other duties commensurate with your post, including deputising for the head of policy and campaigns and executive/deputy directors of communications, policy and research, and managing budgets.
Experience
You will
- a strong background in public affairs, policy development and effective influencing in Westminster and UK government
- significant experience of developing and delivering successful influencing campaigns and having used a range of public affairs tactics, including the media, to achieve policy change
- significant experience of the policy development process and understanding of how to influence national and/or arms-length body policy processes.
- excellent writing skills and experience of producing briefings, consultation responses and other communications on behalf of an organisation and senior people
- strong experience of giving advice to senior people, getting buy-in for your ideas and influencing opinion internally
- strong experience of successfully managing competing views, priorities and interests to achieve your aims.
- be able to quickly develop positive and effective working relationships with a diverse range of people, including those at senior level
- experience of successfully managing high profile issues, relationships and events
- acting on your own initiative to develop new work, proposing reasonable and realistic solutions
- understand the importance of and be committed to involving a diverse range of organisations and people in developing and delivering campaigns.
You may have experience of
- health and/or social care policy
- influencing the Senedd
- communications management
- working in a membership organisation and involving members in advocacy
- budget management
Closing date: 05 May 2026
Interviewing date: 18 May 2026
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for us.
The Interim CEO will provide immediate, focused, time-bound leadership to drive through an extended period of organisational change, ensuring that Ubele’s existing strategy and transformation plans are implemented effectively, consistently, and at pace.
As Ubele has just produced a new 5 year strategy (April 2026 - March 2030) this is not a role to redefine strategy, but to deliver against it - bringing structure, clarity, and momentum to implementation across the organisation. The Interim CEO will focus on:
- Embedding systems, processes, and consistent ways of working
- Strengthening leadership accountability, line management, and performance oversight
- Improving organisational coordination, decision-making, and operational effectiveness
- Providing visible, steady leadership to support confidence and cohesion across teams
Working closely with the Advisory Board and Executive Chair, and Senior Leadership Team, the Interim CEO will support Ubele to move from a prolonged period of transition into a more stable, aligned, and effectively operating organisation.
Lead the implementation of Ubele’s strategy, ensuring it is clearly prioritised, understood, and translated into deliverable plans across the organisation.
Organisational stability and change delivery
- Drive delivery of Ubele’s transformation programme, ensuring that plans are implemented with clarity, pace, and discipline.
- Bring structure and coordination to change initiatives, ensuring clear ownership, timelines, and measurable outcomes.
- Identify and address delays, barriers, or areas of ambiguity, ensuring momentum is maintained.
- Support the organisation to move from a prolonged period of transition to a more stable and consistent operating environment.
- Ensure change is embedded into day-to-day practice, not remaining at the planning or design stage.
Operational leadership & management
- Provide strong operational leadership across all areas of the organisation, including programmes, partnerships, consultancy, training, enterprise development, and community asset management.
- Ensure clarity of roles, responsibilities, and decision-making across the organisation.
- Line manage the Senior Leadership Team, holding them accountable for delivery, team management, and performance within their areas.
- Embed consistent performance management practices, including clear objectives, regular review, and timely intervention.
- Strengthen internal systems, processes, and ways of working to improve coordination, efficiency, and organisational effectiveness.
- Ensure policies and procedures are actively used, understood, and adhered to across teams.
- Oversee the development and use of high-quality data, reporting, and management information to support decision-making and track performance.
Governance & advisory board relations (CIC)
- Work closely with the Chair and Advisory Board to ensure strong and compliant CIC governance.
- Provide clear and timely reporting on organisational performance, finances, risk, and progress against strategic priorities.
- Support the Advisory Board to maintain effective oversight and fulfil its strategic and fiduciary responsibilities.
- Ensure appropriate governance structures and processes are in place and operating effectively.
Finance, risk & sustainability
- Provide oversight of financial performance, ensuring robust budgeting, forecasting, and financial controls are in place.
- Hold the Head of Finance accountable for financial accuracy, compliance, and reporting.
- Ensure clear visibility of financial position, risks, and sustainability planning.
- Work with the Advisory Board and SLT to support income diversification and long-term financial resilience.
Funding, partnerships & external relations
- Maintain and develop relationships with funders, commissioners, social investors, and strategic partners.
- Act as a credible and confident external representative for Ubele.
- Support the organisation to navigate a complex funding environment with clarity and focus.
- Ensure external partnerships align with organisational priorities and capacity.
Legal, regulatory & safeguarding compliance
- Maintain overall accountability for safeguarding, compliance, and organisational risk.
- Ensure appropriate systems, policies, and practices are in place and actively implemented.
- Hold SLT members accountable for compliance within their areas.
- Ensure regulatory requirements (CIC, employment law, contracts, data protection) are met.
Person Specification
We recognise this is an interim role with a specific organisational mandate. We are seeking a leader who can quickly assess, prioritise, and act, rather than someone looking to reshape the organisation over the long term.
Leadership & change
- Significant experience leading organisations through implementation phases of change, with a clear focus on delivery.
- Demonstrated ability to bring structure, pace, and discipline to complex transformation programmes.
- Experience stabilising organisations during or following periods of uncertainty or extended change.
- Confidence in making decisions, setting direction, and maintaining momentum.
Operational & leadership capability
- Track record of line managing senior leaders and holding teams to account for delivery and performance.
- Highly developed operational skills, with experience strengthening systems, processes, and organisational effectiveness.
- Experience embedding performance management frameworks and improving accountability.
- Ability to balance strategic oversight with close attention to operational detail.
Governance & organisational leadership
- Understanding of CIC governance, regulatory requirements, and Advisory Board relationships.
- Experience working closely with a Chair and Advisory Board on strategy, performance, and risk.
- Experience leading organisations of comparable scale and complexity (£3–4m+ turnover)
Funding & external environment
- Experience working within complex funding environments, including grants, contracts, and partnerships.
- Ability to maintain credibility with funders, partners, and stakeholders.
- Experience supporting income diversification and organisational sustainability.
Cultural competency & values
- Strong understanding of racial justice, community development, and the experiences of African Diaspora communities in the UK.
- Commitment to equity, inclusion, and community empowerment.
- Ability to lead with clarity, emotional intelligence, and cultural awareness.
Operational, financial & compliance
- Experience overseeing organisational finances, risk management, and compliance frameworks.
- Strong understanding of performance reporting, data, and evaluation.
- Familiarity with safeguarding and quality assurance in community or social impact settings.
Additional Information
This is an interim leadership role with a clearly defined mandate to reinforce the organisations foundations, embed change, and strengthen operational effectiveness.
The focus of the role is on delivery rather than strategy development, and on ensuring that existing plans are implemented in a structured, consistent, and sustainable way.
As such, we are seeking someone who can work at pace, make decisions, and bring clarity and direction, while supporting the organisation through a period of transition.
A visible and consistent presence at Wolves Lane is essential to support leadership alignment, team cohesion, and organisational effectiveness.
This role involves responsibility for socially impactful and occasionally emotionally demanding work. A commitment to wellbeing, reflective leadership, and resilience is essential.
This job description may evolve as Ubele continues its organisational development.
The client requests no contact from agencies or media sales.
The Role
This is an excellent opportunity to join a dynamic external affairs team, supporting the coordination of engagement with some of the UK's largest law firms, leading in-house legal teams, and key industry stakeholders.
Working closely with colleagues across public affairs, international, and member communications teams, you will play a key role in delivering a compelling and effective large-firm member offer.
The role offers varied and meaningful engagement with members and stakeholders from across the legal and professional services sector. You will help ensure members' voices are represented within the organisation, while also promoting the valuable resources and support available to them. In doing so, you will contribute to maximising the organisation's influence, visibility, and impact.
This is an exciting and wide-ranging position where your skills, knowledge, and expertise will be used to make a real difference.
What we're looking for
You will be a people-focused team player, with proven experience building and maintaining strong, effective working relationships with a wide range of stakeholders at all levels.
Highly organised and proactive, you will be comfortable working both collaboratively and independently, often managing multiple priorities and meeting tight deadlines.
You will have experience supporting or managing projects and initiatives, ideally within a membership engagement or communications environment. This will include coordinating meetings, tracking actions to completion, and ensuring initiatives progress effectively.
Essential criteria:
- Excellent project management, communication, presentation skills, report writing and drafting skills
- High level of initiative, problem solving and decision-making skills
- Excellent organisation skills and attention to detail
- Excellent ability to build, develop and maintain working relationships with other team members and with senior internal and external stakeholders
- Excellent analytical, computer and database skills
Please see the job description for more details.
What's in it for you
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
About Parenting for Lifelong Health:
Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries.
PLH Values
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Courage
We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.
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Evidence
We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.
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Playfulness
Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.
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Respect
Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.
PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.
PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence.
Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave.
About the role:
Reporting to the Operations Manager, the Operations Officer will play a key role in coordinating core operational and HR processes across the organisation. This role is well suited to someone looking to build a career in charity operations and people management, who is comfortable working across multiple functions in a remote, international organisation and who brings strong attention to detail, sound judgement, and a collaborative approach.
Responsibilities
Operations & Systems Coordination
- Maintain PLH’s internal systems, including shared drives and databases, ensuring information is accurate, accessible, and managed in line with GDPR and data protection requirements.
- Act as a first point of contact for operational queries via PLH’s central inbox, exercising judgement in responding to requests, signposting information, and escalating issues where appropriate.
- Support the development, documentation, and consistent application of internal policies and procedures, working with the Operations Manager to ensure alignment with UK charity best practice, safeguarding standards, and employment legislation.
- Identify opportunities for improving operational processes and support the implementation of agreed improvements.
Travel, Expenses & Events
- Coordinate organisational travel arrangements, ensuring bookings are safe, cost-effective, timely, and compliant with internal policies.
- Administer staff expense processes in collaboration with the Finance team, including checking submissions, tracking approvals, and following up on discrepancies.
- Coordinate logistical arrangements for in-person and virtual meetings and events, including scheduling, communications, and follow-up actions.
Finance & Operational Reporting
- Coordinate the collection of staff timesheets and attendance data, producing accurate monthly attendance summaries for the Finance team.
- Liaise with colleagues across the organisation to ensure timely provision of operational and financial information.
People Operations & HR Support
- Coordinate HR administration processes, including contracting, onboarding, and maintenance of staff records, ensuring confidentiality and compliance with GDPR.
- Support the administration of PLH’s performance management framework, including tracking review cycles, documentation, and agreed actions.
- Assist in coordinating internal learning and professional development activities, supporting staff development and organisational capability.
Culture & Organisational Development
- Support initiatives that promote an inclusive, values-led organisational culture, with a focus on staff wellbeing, equity, and professional growth.
- Assist in coordinating internal communications and activities that strengthen connection and collaboration across a distributed team.
Essential criteria:
- Bachelor's degree.
- 3 years experience of coordinating operational processes such as HR administration, finance processes, travel coordination, or internal systems ideally within a UK charity.
- High level of attention to detail, with the ability to maintain accurate records and manage information systematically.
- Confidence using digital tools and systems (e.g. shared drives, databases, spreadsheets, HR or finance systems) and the ability to learn new systems quickly.
- Ability to identify process improvements and support the implementation of agreed changes.
- Clear and professional written and verbal communication skills. 2
- Basic understanding of data protection principles (e.g. GDPR) and the importance of confidentiality and safeguarding in organisational operations.
Preferred criteria:
- Experience working in a remote or distributed organisation.
- Working knowledge of UK employment practices and charity sector policies.
Personal attributes:
- Proactive and reliable, with a strong sense of ownership and follow-through.
- Collaborative working style, with the ability to build positive relationships across a remote and international team.
- Commitment to PLH’s values, including equity, social justice, and supporting families and communities.
Please submit a CV and a supporting statement explaining how you meet the above criteria.
Only complete applications will be considered.
The client requests no contact from agencies or media sales.
Job Title: Digital Communications Manager
Hours: 28 hours per week
Salary Scale: £38,313 – £44,492 pro rata*
Duration: Permanent
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays pro rata
Reports to: Head of Communications
The appointment is subject to a satisfactory DBS check
We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
*Appointments are made at the start of the salary scale, with annual pay progression based on satisfactory performance. In addition, the salary scale is reviewed annually in the light of cost of living and operational budgets.
ABOUT THE ROLE
This is an exciting opportunity for someone with a passion for visual arts and culture to bring their digital marketing experience to a leading London cultural organisation.
The Digital Communications Manager at the South London Gallery will oversee the delivery of an engaging digital strategy that supports the Gallery’s mission and vision, raises its profile locally, nationally and internationally, and deepens audience engagement.
Responsible for overseeing the SLG’s digital content strategy and digital partnerships, the Digital Communications Manager will create high-quality content that drives traffic to the SLG’s key digital platforms and communicates the quality and impact of the gallery’s artistic and Communities & Learning programmes. They will work closely with the Head of Communications and the Communications Coordinator to ensure that all content aligns with the SLG’s organisational objectives, reflects the Gallery’s tone of voice, and is informed by data and audience insight.
The closing date for applications is Thursday 30 April, 12pm. Applications received after that time cannot be considered.
An online information session about the role will take place on Tuesday 21 April, 6pm. For more information, please click the link below.
The client requests no contact from agencies or media sales.
Full time, 35 hours per week
Permanent
Grade DL, Salary £46,949.35 per annum
Location: Euston, London (hybrid working, minimum two days per week in the London office, including Thursdays)
Closing date: 9.00am, Monday 27 April
Interview date: Week commencing 04 May or 11 May TBC
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.
We are looking for a senior policy professional with experience working on policy issues related to data, digital and AI to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest changes and challenges faced by the NHS in its history, with a particular focus on supporting general practice to engage with and respond to dynamic digital developments. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.
We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for data, digital and AI related policy areas affecting general practice, as well as engaging on a range of policy areas as required.
If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:
- have demonstrable experience working in policy.
- be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
- have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
- be a strong self-starter who is confident in taking initiative.
- be confident in using evidence to help make a case for change.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.
Please find the full Job Description in the downloadable Candidate Pack.
To apply, please click 'Quick Apply' and complete the application form on the Vacancies page on the RCGP website.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
Prospectus is delighted to be supporting an international animal welfare charity in the recruitment of a Senior Digital Officer on a 12-month contract.
12-month contract, full-time
London with hybrid working (one day in the office per week)
Salary: £45,428.68–£49,901.95 depending on experience
Our client is a leading international organisation working to protect and improve the lives of animals under direct human influence. With a strong global reputation and a mission rooted in compassion, evidence and action, the organisation offers the opportunity to contribute to meaningful change while being part of a dedicated and values-led team.
This is an exciting opportunity for a digitally confident fundraiser or campaigner to take ownership of paid digital acquisition activity that supports both fundraising and advocacy objectives. Working across channels including Google and Meta, you will plan, deliver and optimise high-performing campaigns that generate leads, secure donations and drive petition and action sign-ups. You will also help shape supporter journeys, test new channels, manage agency relationships and use performance insight to maximise conversion and return on investment.
The successful candidate will have demonstrable experience managing digital acquisition campaigns, including hands-on experience with Meta Ads Manager, Google Ads, analytics and tracking tools. You will be highly organised, comfortable managing multiple priorities, confident working with budgets and KPIs, and able to build strong relationships with colleagues, agencies and stakeholders at all levels. A strong understanding of supporter-first digital practice, conversion optimisation and digital fundraising compliance is essential.
How to apply
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you’ll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange a meeting to brief you on the role. You will then have all the information you need to formally apply, including submitting a CV and covering letter.
Please be aware that our client will be considering applications and holding interviews on a rolling basis, so early applications are strongly encouraged.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight London. Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.
About the role
As an Engagement and Assessment Worker, you will be part of Crisis Skylight London’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.
Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight London’s Coaching and Learning Teams.
About you
To be successful in this role you will have:
- Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
- Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
- Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
- Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
- Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
- Ability to manage a caseload, and successful relationships with external service providers and partners.
- Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 26th April 2026 at 23:59
Interview date and location: Wednesday 13th May 2026 at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT
Interview process: Competency-based interview and interview task sent to shortlisted candidates prior to interview
AI in Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) – places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.
We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. Our policy work is central to this mission – and we’re looking for a proficient and motivated individual to help shape and drive it forward.
About the Role
As a Nature-based Solutions Officer you will support the delivery of the National Landscapes Association’s Nature-based Solutions programme, working closely with the Head of Nature-based Solutions to develop projects, partnerships and investment opportunities across the National Landscapes network.
You will help build a strong pipeline of investable nature-based solutions projects, support National Landscapes teams to design, develop and deliver high-quality initiatives aligned to national policy and market opportunities.
You will play a key role in translating strategic ambition into practical delivery, providing coordination, technical support and stakeholder engagement across a range of projects and programmes.
About you
We are looking for someone who is;
- A dynamic and enthusiastic team player, someone who is up for a creative challenge and will work well with others to find innovative solutions.
- An active listener, able to analyse and reflect the views and needs of others without letting your own opinions or ego get in the way.
- Dedicated to your own self learning and improvement, both for the success of the team and your own career. You maximise opportunities offered to you, and you will be excited to share resources that you find useful, and help others to access these as well.
- Comfortable with the uncertain, and excited by a space that is always changing and evolving.
- Open, honest, and encouraging, keen to work as part of a team that champions emotional awareness, kindness, and compassion.
This role is varied, exciting, and rewarding. You will have the opportunity to attend industry events, workshops, and webinars regularly. It is important that you are willing and able to maximise these opportunities and drive your own self-development as well as grow and evolve with the team.
Key Responsibilities
- Project and programme delivery; develop and deliver projects, coordinate a programme of activities, develop project proposals, funding applications and delivery plans and contribute to monitoring and evaluation of the above.
- Pipeline development and technical support; identify and develop investable projects, develop supporting resources, provide practical project support to National Landscapes teams, and stay informed on emerging policy, market mechanisms and best practice.
- Stakeholder engagement and partnerships; engage with stakeholders, building on relationships, contribute to workshops events and forums, and, support the development of partnership materials and communications.
- Data, evidence and reporting; support the collection and analysis of data, develop reporting outputs, maintain oversight of project pipelines, tracking progress and identifying risks or opportunities.
- Team support and collaboration; Contribute to a collaborative and supportive team culture.
See the role description for more information.
Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain exposure to a wide range of high-profile policy issues, work alongside experts across the UK, and help shape the future of our most valued landscapes.
Please apply by submitting a short CV (no more than two pages) and a covering letter (no more than two pages) which addresses the person specification criteria in the attached role description.
Interviews will be held online for short-listed candidates.
Lead and champion activity, working with National Landscapes, to protect and restore the UK's most outstanding landscapes.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Relationship Development Assistant
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
JOB TITLE: Relationship Development Assistant
SALARY: £28,996 per annum (FTE) pro rata for 3 days per week
HOURS: Part time – 3 days per week
LOCATION: Hybrid option available Sydenham Site, 51-59 Lawrie Park Road, London SE26 6DZ with optional work at the Orpington site, Tregony Road BR6 9XA
Please note that this position includes occasional evening and weekend working.
About Us
This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.
The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.
Your new role
Join our busy and passionate Relationship Development team as a Relationship Development Assistant, supporting meaningful work that helps deliver exceptional care at St Christopher’s. You will be a warm and welcoming first point of contact for our major donor and corporate supporters, in person, by phone and by email.
This hands‑on role is ideal for someone looking to develop their fundraising skills and gain insight into major donor stewardship and events. You’ll provide vital administrative and fundraising support, help maintain accurate records on our Raiser's Edge database, and assist with research, event organisation and day‑to‑day operations.
Working closely with colleagues, volunteers and our supporters, you’ll help ensure an exceptional supporter experience, build positive relationships, and contribute to the smooth running of the fundraising department.
We’re looking for someone who can manage their workload, communicate warmly and professionally, and is keen to learn and grow. Flexibility around occasional event support is required, with TOIL provided. This roles offers real development opportunities and the chance to make a meaningful difference every day.
About you:
- Proactive, organised, empathetic and aligned with our values
- Wants a fulfilling role where their work genuinely makes a difference.
- Enjoys a challenge and is a self-motivated problem solver.
- Values being part of a supportive team working together towards a shared purpose.
- Possess excellent organisational, project and time management skills
- Possess good interpersonal skills and the ability to work well with staff at all levels.
- Has a keen eye for detail
If this sounds like you, we would love to hear from you!
What you will get in return
- You will gain a stimulating and rewarding career with an opportunity to influence and make a real difference in the community
- Access to excellent training and development opportunities
- Season ticket loans
- A number of health and wellbeing schemes
- A competitive contributory pension scheme and life assurance scheme with generous beneficiary plan
- Flexible working options
- Onsite staff canteen at our Sydenham site
What you need to do now
How to apply:
- Please review the Job Description, Person Specification Criteria
- Please address the criteria in the person specification form. This information will be used to select candidates for interview.
Closing Date: Sunday 26 April 2026
Interview Date: Wednesday 6 May 2026
Starting Salary: £33,815 - £36,933 (Including LW)
Contract: Full time, Permanent
Location: London, UK – Hybrid working with a minimum of 40% of your time in the Romero House Office
Job Profile
Our Supporter Fundraising team is looking for two dedicated and supporter-focused individuals to become Support Officers. Your job will be to provide administrative support to fundraising colleagues, with a specific focus on enabling, stewarding and thanking supporters who choose to fundraise for us, donate in memory of a loved one, enquire about a legacy or purchase a virtual gift.
We are looking for someone who can bring efficiency and care to our fundraising work. You will have strong attention to detail and be an excellent manager of your own time as you complete tasks for specific projects and colleagues.
This is a varied role, including the creation of email journeys and stewardship communications, assistance with events, co-ordinating mailings and resource production, updating the website and other digital platforms, and ensuring the timely payment of invoices. You will ensure that donor records and database actions are completed accurately and in a timely manner, and fulfil all resource requests quickly and efficiently. You’ll regularly liaise with internal and external stakeholders to complete these tasks.
If you are an able administrator with a desire to learn about supporter fundraising and a commitment to building a better world for our neighbours, then this is the job for you!
Key Responsibilities
Supporter Communications (Events & In-Memory Giving)
- Act as a secondary point of contact for supporters, including challenge event fundraisers and in-memory donors – being a supportive, sensitive and encouraging ear and delivering the best possible standards of supporter care.
- Fulfil resource requests (including fundraising packs, Gifts in Wills packs and other materials) in a timely manner and provide any necessary additional support to ensure effective use.
- Produce tailored thank you letters and cards to supporters about their financial gifts and other support.
- Support volunteers with resource ordering and usage.
- Work across CAFOD teams to help deliver excellent supporter retention and stewardship.
Fundraising Promotions and Appeals
- Work closely with the other Fundraising Support Officer and consult with team leaders to identify pressure points for capacity, creating plans to support work reactively across fundraising teams at key moments.
- Provide administrative support for donation platforms including the World Gifts online shop, liaising with Digital and IT teams to set up and test backend processes.
- Contribute to digital fundraising by improving and updating relevant web pages.
- Support the delivery of multi-donor segment direct mailings, parish mailings and emails for specific and emergency appeals.
- Identify and recommend efficiencies in appeal processes and support additional tasks or projects as requested.
Data Management
- Monitor donations and requests for resources, working with relevant teams (including Supporter Relations, Legacy Marketing, Parish Fundraising and Donor Experience) to produce appropriate and tailored responses, including moments for special acknowledgement.
- Upload inbound communications accurately and promptly on the supporter database, identify and correct data quality issues, and maintain donor contact details in compliance with GDPR and fundraising best practice.
- Process invoices for the team to ensure their timely payment.
Safeguarding
All staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding of Catholic identity: I recognise what Catholic identity means for CAFOD’s fundraising communications
- Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve
Working together
- Managing ourselves: I am a self-starter; willing to take responsibility, get the work done, and make the best use of my time and capabilities
- Working with others: I help the team and CAFOD to achieve our goals. I work with others openly and collaboratively and without bias
- Communicating: I handle personal circumstances with sensitivity and deliver well-constructed, tailored communications. I understand how marketing principles apply to fundraising communications
Making change happen
- Managing resources: I use information systems and processes to ensure work is completed and recorded efficiently
- Achieving results: I keep focused on the work to be done
- Managing our performance: I provide and seek regular constructive feedback on my performance
- Taking the lead: I lead on my own pieces of work and try to resolve challenges independently
Job-specific competencies
- Experience using supporter or customer databases to monitor or utilise data
- Proven supporter or customer service experience
- An understanding of how to motivate supporters to continue engaging and donating
Desirable Criteria
- Experience in digital marketing and the Salesforce CRM system would be useful
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.



