Jobs

Job description

This is an exciting role for someone who has experience working at community grassroots or who is passionate about people and working with communities. We give flooded people tools to advocate and speak for themselves and we want someone who is passionate about community empowerment.  Are you articulate and confident and able to facilitate in partnership discussions? If so, we would love to hear from you.

 Key skills required are:

· verbal & written communication at all levels (grassroots & professional bodies)

· personal strengths i.e., warm, approachable, patient & genuinely compassionate

· listening skills

· confidence and enthusiasm

· self-motivation and proactive

· being a team player

About The National Flood Forum

The National Flood Forum is a charitable organisation that puts flooded people at the heart of their policies and the work they strive to achieve. We are the only organisation dedicated to issues around flooding. We give support to people at risk before, during and after flood catastrophes and work to achieve a voice for those at the grassroots of flood risk. Exceptional time is given to engagement to create lasting relationships for those that need to reduce their flood risk. Support to those at flood risk is an everyday work expectation and we also provide bespoke services as tools to extend this support.

· Engagement – Flood Action Groups (a bespoke NFF initiative now identified internationally) – Networks – bringing people together, communities & professional bodies.

· Flood recovery – Going into the heart of a flooded communities to support & guide people through a plethora of issues that they face.

· Flood exhibitions – of resilience and resistance advice and information

· Insurance – advice & information

· A Helpline – a guiding, supporting, listening service

TO APPLY

To apply please send

• Your CV (maximum 2 sides)

• Supporting statement (maximum 1 side) demonstrating how you meet the requirements and why working for the National Flood Forum appeals to you.

• Please also complete the Equal Opportunities form via this link  https://forms.gle/DNzZ1T23V85pDXdh7

Please tell us how you heard about this position on your application.

or post: National Flood Forum, PO Box 7643, Bewdley, Worcestershire, DY12 9BL

Closing date for applications is June 14th at 5 p.m.

Interviews: Week of 24th June online.

Expected start date July 2024.

Permanent

Part Time 28 hours per week (over 7 days to include Sundays and Bank Holidays)

£23,436 FTE - £17,735 pro rata

Location - Ipswich Shop

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Ipswich shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Wednesday 26th June 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Wednesday 12th June.

IN2

Where conflict and division increase, Cord works for peace. Where Human Rights are denied, Cord strives for freedom. Where people suffer trauma, Cord facilitates healing.

We are looking for a highly motivated and experienced Administrator to support our Fundraising activities, ensure the smooth running of our UK office and assist our Leadership Team. This is a vital role in our work to build peace by tackling the root causes of conflict in some of the world’s most challenging contexts.

The Fundraising and Operations Administrator plays a critical role in a small team.

Job Purpose:

1. Fundraising administration and donation processing

2. Running the admin office

3. Providing admin support around Cord's global operations

Areas of responsibility:

1. Fundraising administration and donation processing

Cord has a loyal and committed UK supporter base of individual donors. The primary focus of this role is to support fundraising which involves

- the processing of donations and donation record keeping using a range of digital payment systems, entering records in to the supporter database, maintaining gift aid records and coordinating with finance colleagues regarding fundraising income.

- providing high quality supporter care to Cord's donors by assisting with the mailing of newsletters, writing thank you letters and notes to donors, and fielding enquiries promptly and politely.

- a range of other fundraising tasks including administering alternative gifts, helping with reports, liaising with payment platforms to ensure smooth processes, and supporting the preparation of resources for fundraising activities.

2. Running the admin office

Cord operates a predominantly remote working structure in the UK. However, there is a small admin office in Coventry which acts as a hub for the team with desks, resources and record storage. This role is responsible for overseeing this office and ensuring that remote office services run effectively. This involves organising the phone system and providing a reception service, managing mail procedures and monitoring office email accounts. It includes keeping the office in good order by managing supplies and storage, liaising with office suppliers, contractors and building agents. It also involves maintaining key holder registers, coordinating office access for the team, fulfilling health and safety requirements such as regular assessments and updating records, inducting and maintaining health and safety awareness amongst staff, when home working and working elsewhere, and providing logistical support for UK team meet-ups including sourcing venues and refreshment suppliers.

3.  Providing admin support around Cord's global operations

Cord has programmes in eight countries throughout Africa and Southeast Asia with offices and staff in four of them. The Fundraising and Operations Administrator plays a critical role in supporting operations to support the smooth running of the organisation's internal services. This involves:

 - IT systems: supporting the digital onboarding and offboarding of staff, purchasing and disposal of computer devices, maintaining records of current system users and liaising with Cord's external IT service provider on the issuing and billing of IT licences.

- Digital record systems: to support the organisation of Cord’s knowledge management system SharePoint, keeping key organisation administration information current, maintaining digital records in accordance with GDPR.

- Human resources: supporting recruitment processes, DBS applications, reference checks, monitoring employment contract terms, liaising with Cord's external HR advisor on employment contracts and policy amendments, supporting staff inductions, HR system record keeping and reporting.

- Finance: to carry out some routine finance tasks such as verifying petty cash counts, being a bank signatory that country reviews payments against approval documents.

- support to the Leadership Team with other operational tasks as required.

About you

To succeed in this role you will be a team player who is self-motivated with an ambition to help the organisation to improve systems, processes and information sharing. The ideal candidate will be proactive and able to anticipate the needs of colleagues working remotely in the UK and abroad. They will be highly organised, with the ability to maintain records diligently, and deliver routine tasks to schedule whilst also being able to improve system and process processes that continually increase efficiency. They will need to be comfortable using and adapting to a wide range of digital tools. They will have a close eye for detail, be numerate and able to interact with a diverse range of people.

We understand that people may not have all the desired prior knowledge and experience but here are some that would be beneficial, although they could be learned whilst in post:

- understanding of office health and safety good practice

- GDPR regulations in relation to personal data

- experience of using a relationship database system (Netsuite or similar)

Our Mission at Love Barrow Families is to support and inspire positive change and resilience in the lives of children, adults, families and communities in Barrow that face multiple and severe disadvantage. 

We achieve this by providing early intervention and ongoing support to vulnerable children and their families with complex and enduring needs so they are kept safe for as long as they need it and our comprehensive service delivery model is rooted in strong values and a commitment to co-designing sustainable solutions with those we support and their families and community.We are a well-established organisation providing support to vulnerable families in Central and Hindpool wards in Barrow from our base on Abbey Road.

The role is part time - 28 hrs a week ideally worked flexibly across the week dependent on the needs of the families. 

We have funding in place for 12 months for the role but will be applying for this to be extended. 

The purpose of the role is to : Provide social care, emotional support and practical help at the point of need to children, young people and their families and we would love to hear from candidates who want to be part of a dynamic team, working together to ensure the smooth running of the services, share learning, use their initiative to help develop the service and want to make a vital difference to families living in the area.

• The work is varied, ranging from early interventions and preventative work, to dealing with people in times of acute need or crisis using a range of interventions including home visiting, support groups, Early Years and work within the wider community. 
• We also run community based activities and a range of groups including Mums’ Group, Dads’ Group, Communication Group and Youth Squad beacuse we value the strengths and talents of our families and we aim to empower them to make positive sustained changes and to lead happier, healthier lives. 

so if you have ... ?

• At least 2 years’ experience in working with children and families, both in group and one-to-one scenarios.
• Level 3 Qualification in child development, health and social care, counselling or other related qualification.
• Experience of working as part of a team, but also be able to make your own plans and be responsible for projects.
• A demonstrable knowledge and understanding of Child Protection Procedures and working together to safeguard children and vulnerable adults.
• A full clean driving licence.

we would love to hear from you !

Salary: £25k –£28k annum pro rata

Annual leave and benefits:

• 30 days annual leave (including bank holidays)

• NEST pension scheme

• Flexible & child friendly organisation

• Onsite parking

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a brief covering email.

We are looking to recruit to this role asap so interviews will take place as soon as we have candidates that match the spec. 

Good luck !

Permanent

37 hours per week, covering 5 days over 7.

£25,253.25 per annum

Arnold, Nottingham

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Retail department Your role will be to to develop a team of volunteers and paid staff to ensure income budgets are achieved through stock processing, merchandising and sale price maximisation.

[TYPE OF PERSON YOU'RE LOOKING FOR/ WHAT'S EXPECTED OF THEM]

We are currently looking for a strong and forward thing person to join our dynamic, ambitious team.

A key part of this role will be your ability to work with both your shop team and the wider regional team to further develop the store and generate the highest income possible for the store..

[INFO ABOUT THE CHILDREN'S SOCIETY]

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on Wednesday 26th June 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Wednesday 12th June.

Interviews will be held on a date to be confirmed.

IN2

We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.

We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.

Will you join us?

SANE is now looking to recruit a Call Back and Data Officer to join our Services Team.

SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Call Back and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.

We are looking for an individual with at least 2 years’ experience of being an administrator, data officer or in an associated role. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health is also desirable. We are hoping you can bring your interest and your experience of high-quality administrative support to empower our team as we strive to expand and improve our emotional support work.

At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.
 

Closing date:  Midday on Wednesday 19th June 2024

To apply: Please complete your application before the closing date, addressing all areas of the Person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

We are committed to equal opportunities and welcome applications from all sections of the community.

We have a fantastic opportunity for a Community Fundraising Administrator to join our Community Fundraising Team at the Motor Neurone Disease (MND) Association.

Working closely with the team and other colleagues across the Association to deliver high quality, efficient and timely completion of administrative tasks as required.

Within this role, you will support the team with a wide range of administrative tasks including:

• Produce accurate and tailored thank you letters, emails and acknowledgements to our supporters.
• Fulfil fundraising materials requests from fundraisers.
• Assist with the purchase order system.
• Support to collect personal stories from fundraisers.
• Support with logistics for a range of team events and meetings.
• Record actions and minutes from Team meetings if needed.
• Manage community events e-mail and help action supporter enquiries.
• To work with the team to research community groups, local businesses, schools etc.
• Record all correspondence and actions on the CRM database.
• Attend and support delivery of fundraising events if required, including at weekends.

This is a fantastic opportunity to start your career within fundraising!

What are we looking for?

Strong administrative IT skills with experience of Microsoft Office.

Ability to organise, manage and prioritise own workload.

High standard of communication skills as will be interacting with internal and external customers.

A helpful can-do attitude, with a warm and friendly demeanour.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays.
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies.
• Access to a 24/7 phone and video GP Service.
• Life assurance.
• Confidential counselling helplines.
• Salary sacrifice schemes to include: Cycle to work and Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Excellent level of accuracy and attention to detail including writing and responding to emails, telephone calls, virtual and face-to-face meetings.
• An understanding of data protection.
• Ability to use CRM databases.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Can you juggle multiple priorities?

Are you organised and proactive?

Do you want to make a real difference to the lives of others?

This could be the perfect job for you.

We are seeking a forward thinking, flexible and proactive Operations Assistant to join Weston Park Cancer Charity. You will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services. This is the perfect role for anyone who loves to be in the thick of the day-to-day running of an organisation and who can juggle multiple priorities.

This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause.  If you are interested in a fast paced and exciting role and helping us deliver our mission; a better life for those living with and beyond cancer in our region, we would love to hear from you.

What you do

Main purpose of post 

As the Operations Assistant you will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services.

This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause.

Key Responsibilities:  

Operational Support 

· Act as the first point of contact for premises, facilities, IT and Estates issues across all Weston Park Cancer Charity locations.

· Assist the Operations Manager in maintaining a secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.

· Support the Operations Manager in the successful delivery of the Annual Operations plan.

· Provide administrative support to the Operations Manager and Operations Working Group.

· Support with updating operational policies and procedures.

· Act as a Charity Data Protection Officer (DPO), alongside the Operations Manager - following relevant training, to promote a strong GDPR culture.

· Assist in the coordination of the charity car maintenance and safety checks, including keeping auditable records.

· Assist in the control and coordination of the use of charity space and assets, including liaising with contractors and Sheffield Teaching Hospitals (STH) on relevant matters as required.

· Act as a designated keyholder, responsible for the opening and closing procedure.

Health & Safety 

· Serve as the first point of contact for all Health & Safety matters, including incidents and accidents, ensuring accurate recording and reporting.

· Provide operational and administrative support on all Health & Safety matters at our sites and external locations (including external events and the Outreach Service, updating COSHH reports)

· Assist in the procurement and delivery of training.

· Help establish and maintain safe working practices and policies and undertake basic risk assessments.

Workwear and equipment 

· Act as the first point of contact for workwear and equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.

Tech Support 

· Serve as the first point of contact for general IT enquiries

· Consult with IT consultants to ensure adherence to processes

· Work with the Operations Manager to implement processes that maintain the IT security score.

· Assist in the onboarding and offboarding of employees, including software licenses, logins, and induction training

General Administrative Support & Development 

· Handle general enquiries from staff, patients, and volunteers efficiently.

· Manage the operations team telephone, email, and postal enquiries.

· Assist the Operations Manager with the procurement of stationery and consumables.

· Assist the wider team with ad hoc work and undertake small projects that support the charity's work. e.g. Events, Logistical and Tech Support.

Environmental Advocate 

· Work with the Operations Manager to promote environmental awareness and encourage the charity adopts a green approach (e.g., recycling, energy use, carbon footprint)

· Identify and implement actions to reduce environmental impacts, costs, and/or increase income under the direction of the Operations Manager.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

 Who you are

 We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.

· You will have excellent communication skills (both written and oral).

· Able to manage your own workload and priorities to agreed deadlines.

· Participate in and contribute to team meetings.

· Co-operate and liaise with colleagues, working in a professional manner at all times.

· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.

· Support and encourage harmonious internal and external working relationships.

· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.

 

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

Maintenance Operative

We have an exciting opportunity for a Maintenance Operative to join the Estates team, with responsibility for general maintenance and groundwork around the Cathedral precinct. 

This is a special opportunity to help preserve this historic site that is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries.

Position: Maintenance Operative

Location: Chichester

Hours: Full-time, 40 hours per week with regular Saturday working

Salary: £28,000 per annum

Contract: Permanent

Benefits: Pension contribution, 34 days’ leave including Bank Holidays, Employee Assistance Programme, free onsite parking and discount in our shop and café. 

Closing Date: Midnight 18 June 2024

Interviews: 27 June 2024 in Chichester

The Role

You will, amongst other things, help to establish a cyclical schedule of preventative maintenance, undertake periodic safety inspections as well as responding to the day-to-day reactive repairs around the Cathedral site and its properties. 

About You

If you understand how buildings work in terms of their plumbing and electrics and ideally have a relevant GNVQ level 2 relevant trade or multi trade diploma, then we would love to hear from you.

You will also need to be physically fit, because this role demands lifting, walking and standing much of the time. 

You will have a good understanding about relevant H&S legislation; and, importantly, have a passion for historic buildings.

About the Organisation

The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese of Chichester, which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year. We do not require our employees to be Christian, but you should understand our Christian mission. 

You may also have experience in areas such as Maintenance, Buildings, Site, Facilities, Estates, Historic Buildings, Church, Maintenance Operative, Maintenance Manager, Buildings Officer, Site, Officer Facilities Officer, Estates Officer, Historic Buildings Officer, Church, Site Officer, Electrician, Plumber, Site Maintenance, Building Maintenance, Church Maintenance, Restoration and Maintenance.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Hours: Part Time 28 hours per week.

Monday – Thursday 9 a.m. – 5 p.m.

Currently one Friday in two from 5 p.m. – 8 p.m., hours will be reduced elsewhere in week when working Fridays.  

Contract: Fixed term until 31st March 2025, extension likely. Start date as soon as available.

Responsible to:  Nightingale Service Manager

Location: Richmond upon Thames - User homes, community locations, offices, from home as required by service.

Salary: £25 – 28k FTE DOE plus 5% employer pension contribution.

Join a great team providing support to local older people when leaving hospital.

Age UK Richmond upon Thames are a local independent charity providing support for older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a positive and long-lasting impact on the health and wellbeing of local older people.

We currently have an immediate excellent opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides support to older people over the age of 65 living in the London Borough of Richmond upon Thames on their return home from hospital or when they have become unwell in the community.

The team is involved in organising and delivering tasks which facilitate a speedy hospital discharge / make the home safer to avoid readmission and avoid admission in the first place. This includes preparing the home for discharge; fitting keysafes; moving furniture; shopping; arranging travel and providing advice.

The role will involve:

- Managing a caseload of clients.

- Developing a holistic plan of support, and directly delivering aspects of it.

- Liaising with hospitals, social workers, volunteers, family members, carers and other voluntary sector organisations and services.

- Administration related to the delivery of the service.

We are looking for an individual with experience in a health or social care related field, has an understanding of the challenges facing older people upon leaving hospital, has access to their own transport and is able to undertake physical tasks associated with preparing the home for discharge. Good communication, administration and coordination skills are also essential.

Please click apply to be taken to our website for full details and to apply. Closing date for applications is the 18th June 2024 at 9 a.m., with interviews on the afternoon of 24th June 2024.

 

The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.

Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.

We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 12th June 2024
Interview date(s): TBC

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The role of the Support Officer within the Money Advice Team is to support clients who contact the office by email or telephone, offering them initial advice and support with welfare benefits, money management and emergency food, and referring to other organisations.  In addition, the role involves general administrative tasks such as responding to emails and messages, creating client records, and arranging appointments with Advisers.

Responsibilities and Duties 

Advice work and support 

• Triage people referred to the foodbank via Scottish Welfare Fund, and those who contact EFP directly, including information gathering, benefit checks, referrals for energy support and emergency food 

• Signpost people to external agencies and partner organisations 

• Create client records using Advice Pro, including verifying client information for accuracy and make amendments when necessary, ensuring people are aware of how their data is stored and used (GDPR) 

• Form completion with clients – for example Social Welfare Fund crisis and community grants 

• Attend training relevant to the post 

Admin support 

• Create debt packs to be sent to people, including creating template letters and ensuring documents are accurate and up to date and completion of income and expenditure forms 

• Scan and record letters received for advisers ensuring information is stored securely on Advice Pro

• Take minutes at team meetings 

• Collate statistical data

• Collate case studies of client success stories 

Other duties 

• Adhere to the policies and procedures of Edinburgh Food Project 

• Any other reasonable tasks as requested by the senior management team 

Using data to support the work of a dynamic cancer charity.

Do you have an eye for detail and accuracy? Do you enjoy working with data and using databases? Are you enthusiastic about what you do and want to share it? If so, we are looking for a Database Assistant to join our friendly team and help us make a real impact for people affected by lymphoma.

Database Assistant
Location: Aylesbury HQ, Hybrid role with options for flexibility
Working Pattern: 21 hours per week (Flexible over 3- 5 days, incl Mondays)
Salary: circa £22,000 (pro-rata £13,200 p/a for a 21-hour working week)
Contract: Two-year, fixed-term contract.

This is an exciting time to be at Lymphoma Action as we work towards becoming a data and insight-led organisation - enabling us to make informed decisions based on the data we collect and analyse. This is the perfect role for someone who is:

• Focused with strong attention to detail and the ability to carry out work accurately
• A good communicator, working with colleagues across the Charity
• Love working with data to provide useful information and support to colleagues

Lymphoma Action is the UK’s only charity dedicated to lymphoma, the UK’s fifth most common cancer. We’ve been providing expert information and wide-ranging support for more than 35 years, helping thousands of people affected by lymphoma.

We have developed a great working culture that focuses on our key values, as well as prioritising a creative, inclusive and supportive environment. Staff receive excellent benefits such as an employee assistance programme, flexible working, generous holiday entitlement, enhanced entitlements to sick pay and maternity leave.

You may have transferrable skills from a different but relevant use of a database. If you believe you can bring your practical knowledge and apply it to our CRM system, then we’d love to hear from you.

Closing date for applications: Thursday 20 June, 12pm
Interviews will be held on Friday 28 June in Aylesbury

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

Please note that applicants need to be resident in the UK and have the right to work in the UK.

No agencies please.

This role is based in the UK in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days. This is pro-rated for part-time employees.

The salary quoted is for the London office dependent on hours worked per week and based on a full time salary of £36,007:

-14 hours per week: £14,403 per annum

-21 hours per week: £21,604 per annum

If based remotely, the salary based on a full-time salary of £31,266 will be:

-14 hours per week: £12,506 per annum

-21 hours per week: £18,760 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

This role is a job-share working with an existing Executive Assistant who is spending part of her time supporting the Director of Policy, Public Affairs and Campaigns (PPC) and the PPC department. This role entails working with a wide range of groups internal and external to Christian Aid. The role will support the Director, taking on key pieces of work, including minutes taking and report of meetings, assisting with email, liaising with colleagues and other assistants, coordinating hosted events and stakeholder lists, planning logistics, booking travel and accommodation, editing and proofreading documents, conducting research, scheduling appointments and other administrative tasks, as appropriate.

About you

The ideal candidate will have excellent communication, research and organisational skills with a bias for action, the ability to think laterally and deliver results. You will have a high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside the organisation. You are someone that keeps calm under pressure and is able to manage assignments with sound judgement and with multitasking capabilities. You will have an eye for detail, good IT skills, strong interpersonal skills and the motivation and interest in the Charity Sector or International Development. You will have a degree or post-graduate qualification in the humanities, social sciences or related disciplines or comparable experience.

Supporting Statement

As part of your supporting statement, please answer the following question:

Tell us of a time when you had to establish and maintain excellent working relationships with a wide range of contacts and networks

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.