Jobs

Salary: £18 per hr (Self-employed )
Contract and term: 12-month contract, with the possibility of extension
Hours: 35 hours per week 
Location: Flexible hybrid working with one/two days a week in our offices in Tower Hamlets or Southwark 
Start date: May-June 2024

Benefits of working with Kineara:

· Flexible, hybrid working and locations

·       10 Wellbeing Days, plus bank holidays

Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and relationship-building with existing and potential funders. 

You will work closely with the Project Managers to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals. 

You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.  This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.

Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.

Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.

Job Description

Communications:     

• Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
• Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
• Oversee the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
• Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
• Work closely with IT and business managers to ensure smooth running of internal communications
• Impact:
• Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
• Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.

Business:

• Perform market research and analysing the Kineara audience and its needs
• Working with management to create and plan public relations strategies and campaigns to enhance brand image and voice
• Writing publicity content such as press releases, newsletters, speeches, website copy, leaflets etc
• Contribute to Kineara evaluation and reporting on projects and proposals
• Contribute to Kineara grant funding application
• Coordinate promotional events and attending conferences, press launches and exhibitions
• Monitoring and responding to feedback from the media and the public about the organisation on traditional and digital channels
• Recording media coverage and measuring impact of publicity campaigns on audience engagement
• Developing and disseminating publicity materials that increase visibility among stakeholders
• Ensuring that digital marketing content aligns with the company’s brand identity and message

Person Specification:

• Attributes
• With a strong alignment with Kineara’s values, you will be:
• An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
• Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
• Passionate about addressing poverty and inequality, and commitment to equality and diversity
• A self-starter and a team player, with a flair for building relationships.
• Creative, enjoy innovative thinking and using your initiative.
• Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
• Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
• Analytical and reflective, but with excellent time management and ability to work under pressure.

Experience and Skills:

• We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
• Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
• Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
• Using impact and outcomes to engage and promote services to funders, partners and other stakeholders. 
• Developing brands and brand awareness in line with organisational objectives
• Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
• Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
• Creating and executing community, outreach and fundraising events.
• Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
• Ability to put together and manage project budgets.
• Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
• Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
• Managing communications/fundraising officers and external consultants

How to applyTo apply for the role, please send an up-to-date CV and a cover letter (up to two pages), describing how you meet the person specification. Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include: 

• Why you wish to apply for this role
• Your relevant experience, knowledge and skills, based on the person specification above.
• What other qualities you have that you could bring to the role
• When you are available to begin work

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

We are looking to recruit a Senior Committees Coordinator or a Committees Coordinator (dependent on experience) to deliver high-quality, professional support to FIGO’s divisions and committees, as well as members, partners and stakeholders. You'll be creating strong relationships and deepening engagement within and between divisions and committees.

(For further detail about this role, please review the attached Job Description and Person Specification).

We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history. 

Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.

Administration

You will support the whole organisation with a range of administrative tasks which will include:

· Completing minutes for key meetings.

· Processing of Expenses on behalf of the Senior Leadership Team.

· Arranging room bookings both internally and externally.

· Support with co-ordinating organisation wide meetings i.e., monthly staff meetings, away days, including booking venues and arranging catering.

· Supporting with governance committee cycles, preparing documents and reports as required.

· Support with the administration of our grants programme, including preparing and issues letter to grant applicants as instructed, updating and maintaining grant budget spreadsheets.

· Inputting data into relevant systems accurately and in a timely manner

· Dealing with enquiries from patients, donors, supporters, service providers and volunteers as required in a timely and effective manner.

· Provide general administrative support to the wider team as required.

· Taking donations in any of the Weston Park Cancer Charity locations

You will work on time limited ad hoc projects, which could include:

· Creating and implementing new processes, including building templates / documentation / matrixes.

· The build-up to / during and/ or after a campaign / or event.

Cover Support

You will provide cover on the front of desks of both our sites: Cancer Support Centre, Northumberland Road and our Charity Hub, Whitham Road which will include:

· Meeting and greeting visitors including supporters and patients and acting as their first point of contact for any queries.

· Dealing with telephone, email and postal enquiries across the organisation

· During cover period, you may be required to open and close the patient spaces, as part of a wider team rota.

· Booking in and logging patients onto the relevant records and databases to provide accurate data.

· Sending appointment reminder calls/texts/letters to clients as required

· Co-ordinating the Transport service, including supporting and co-ordinating the volunteer drivers.

· Managing the consumables within this patient space and ordering replacement stock as and when required.

The job description is not an exhaustive list of all duties required of the postholder.

Job description

Caseworker Role (OISC Level 1, 2 and 3)

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.

RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation, etc.

Why work for us

Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.

What you will be doing

All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below. The skill level to progress from one level to the next level is also detailed below.

· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.

· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.

· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.

· To deliver presentations and represent RMC at meetings/events when required by management.

· To take responsibility of projects related to the job

Working within the team

· To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.

· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.

· To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.

Casework and advice

· To offer advice & casework to service users with various aspects related to their immigration case.

· To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.

· To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.

Other

· To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.

· To represent RMC at external meetings and events when required by senior colleagues.

· To maintain effective working relationships with partners and stakeholders.

Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
___________________________________________________________________

OISC Level 1

Skill / experience Essential Desirable

· OISC Level 1 Accreditation or equivalent

· Commitment to working towards level 2

· Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

OISC Level 2

Essential Desirable

· OISC Level 2 Accreditation or equivalent

· Commitment to working towards Level 3

· Experience of complex advice work dealing with asylum seekers, refugees, vulnerable migrants and ‘outside of rules applications

· Ability to communicate complex information clearly to distressed clients

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as

· establish boundaries to avoid emotional over involvement.

OISC Level 3

Essential Desirable

· OISC Level 3 Accreditation or equivalent

· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

Purpose and Scope of the Role

We are seeking a dynamic individual to join our team and take on the role of providing professional and impactful advice and guidance to individuals and families accessing RMC services. As part of this position, you will be instrumental in supporting the team and management in fulfilling the needs of our beneficiaries and achieving organisational targets.

The successful candidate will excel in delivering personalised support that meets the unique requirements of each service user, ensuring their journey with RMC is both productive and fulfilling. Additionally, they will play a vital role in collaborating with colleagues and stakeholders to drive collective efforts towards meeting our overarching objectives.

If you are passionate about making a positive difference in people's lives and thrive in a collaborative environment, we encourage you to apply for this rewarding opportunity.

Main Tasks and Responsibilities;

Working within the team  

· To ensure the professional and organisational requirements are respected and met during the delivery of advice.

· To assist the senior colleagues and Operations Manager in order to drive efficiency, quality, systems improvement and target achievement. 

 Casework and advice  

· To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner. 

· To provide appropriate support and mentoring to any volunteers under supervision. 

· To represent RMC at external meetings and events when required by the senior colleagues.

· To maintain effective working relationships with partners and stakeholders. 

A DBS check will be carried out for this post.

Flexibility

In order to deliver the stated aims of for this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Person Specification

Experience and Skills

Desirable

Essential

Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants

X

Ability to communicate complex information clearly to distressed clients.

X

A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

X

Ability to produce high quality written work to deadline, organisational skills and the ability to manage and prioritise a demanding workload.

X

Commitment to equality and diversity

X

Strong commitment to work towards OISC regulation

X

To be fluent in at least one of these community languages – Arabic, Kurdish, Farsi, French, Amharic, Tigrinya, Polish, Russian, Lithuanian, Romanian, Punjabi, Urdu. Essential. 

X

An ability to self-motivate and work independently.

X

Experience of working in a multicultural environment and sensitivity towards other cultures

X

Educated to degree level or equivalent

X

A proven record of team work and flexibility

X

Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over-involvement

X

Events Officer
Working Hours:  30 to 37 Hours per week
Salary: FTE up to £30,000 per annum, (pro rata)
Contract: FTC Maternity Cover up to 12 months 
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!

How will you make a difference? 

Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.

What can we offer you?

• A supportive and inclusive work environment
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday purchase scheme 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home to be agreed with line manager
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments.  Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships. 

What will you be doing? 

Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team

• Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
• Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
  
• Assist the Head of Fundraising & Communications  in the development and delivery of hyh’s Events and Communications Plans
• Update donor CRM databases and website

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

View this video for more information from Rebecca about the role.https://youtu.be/6Y9W-j2ZTqY 

hyh strives to be an equal opportunities employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Bicester team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

The role will be based in our Resources, Systems and Culture Team and will take charge of the day-to-day financial activities for the UK as well as administrative support to other members of this global team.

Whilst primarily a finance role you will also have opportunities to provide administrative support across a range of business functions, including HR and IT. You will be line managed by the Finance and Systems Manager and will also work closely with the HR Manager, both of whom work in the UK (partly from our Frome office and partly from home). This is a great opportunity for someone who has some finance admin experience to build on this as well as gain experience of other related business functions in an international charity.

Salary: £28,282 per annum. Please see our Global Salary Scales for more information. This role will be paid at the rate for Grade C in these scales. 

Location: UK - office based (Frome, Somerset) or remote working (in the UK) or a combination. Applicants must already have an unrestricted right to work in the UK

Reports to: Finance & Systems Manager (based in the UK)

Contract: Full-time, permanent (though we are open to considering applications from those who want to work on a part-time or job-share basis)

As an organisation that works with disability activists in Africa and Asia we are clear that lived experience of disability is hugely important to our mission. Priority for this role will be given to disabled people.  We want to see you at your best and so please let us know if there are any adjustments at all that we can make to the recruitment process to ensure that it works for you. We are also committed to ensuring that we continue to review and make adjustments throughout your employment with ADD.  

Key Responsibilities

You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.

Finance

Taking charge of day-to-day financial activities and administration:

· Processing invoices and staff expenses for authorisation and payment

· Dealing with supplier queries

· Managing weekly payment run process

· Processing credit card expenses

· Recording all income and expenditure in QuickBooks

· Maintaining all supporting documents for any transactions posted onto QuickBooks

· Reconciling bank and credit card statements

· Assisting with month end procedures including balance sheet reconciliations

· Processing donations arriving in post

· Other finance administration tasks as necessary

General Administration

Take responsibility for providing efficient and effective administrative support across a range of business functions, including HR and IT. For example:

· Managing and maintaining business related systems, for example our online HR system and SharePoint

· Using templates to prepare standard paperwork

· Recruitment, new joiner and training administration

· Arranging meetings and notetaking

Person specification

This is primarily a finance role so the successful candidate will need to have experience of finance administration and basic bookkeeping. Experience of other areas, such as HR or IT, is not essential as training will be given. You will have excellent time management skills and the ability to prioritise a busy workload and work both independently and collaboratively across a diverse international team.

· Experience of finance administration

· Experience of basic book-keeping

· Experience using financial software, for example Quickbooks or similar

· Proficient with using Microsoft 365 (or transferable skills in similar packages)

· Strong written and verbal communication skills

· Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload. 

· Able to build relationships with a variety of people, including suppliers, donors and staff

· Ability to work effectively with colleagues globally across cultural differences

· Commitment to the Social Model of Disability and a rights-based approach to development. 

Support Worker - Transition Service for Separated Children
Reports To: Senior Practitioner
Salary: Points 19-21, £20, 820 - £21,708 per annum.
Job Details: Due to the required needs of the clients, only applications from females will be considered - *Bona Fide Occupational Qualification (BFOQ)*
Department: Homelessness Services 
Location: Greater Belfast Area
Hours of Work: Rotation shift pattern (average 35 hours per week) including the requirement to work evenings and weekends. Reasonable hours outside of this may be required to fulfil the duties of this position.
Organisation Values: Our values are fundamental to how we work with clients and each other. We are driven by our values of being non-judgmental, existing to support our clients and meet their needs, being trustworthy and focused on ending homelessness and being dedicated to the people we support.
Job Purpose: To support young people transitioning to the community. As part of the team, you will provide effective 24-hour support to the young people accessing our services.

ESSENTIAL CRITERIA

• Maths and English GCSE at Grade C OR an equivalent qualification
• IT Skills - ability to use email, internet and databases to electronically record support work (within SCNI we use a client recording system called OSKA but previous use of this is not essential).
• NISCC Registered (or willing to become registered if appointed) and willing to be subject to Access NI checks. (Successful applicants must commence NISCC registration process prior to employment).
• Due to the required needs of the clients, only applications from females will be considered. *Bona Fide Occupational Qualification (BFOQ)*
• Valid driving licence - Full current driving licence or, if a disability prevents driving, an alternative means of transport to enable the duties of the post to be carried out in full.

DESIRABLE CRITERIA

• ​​​​Six months’ recent experience (either paid or voluntary) of directly supporting people with complex and multiple needs within a residential or community setting gained within the last three years. Complex needs include the following area - Homelessness Prevention, Substance Misuse, Offending, Mental Health and Young People. 
• ​​​​​​​​Experience of identifying support needs, including client specific risks and putting plans in place to support those needs.

​​​​​​​Why work for the Simon Community?
We offer an extensive benefit package, including:

• Pension Plan
• Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
• Death in Service Benefit
• Generous Annual Leave Entitlement
• Learning and Development Opportunities
• Compassionate Culture
• Occupational Sick Pay
• NISCC fees paid for (permanent staff)
• Free Access NI check
• Health & Wellbeing Initiatives
• Management Development Programmes
• Long Service Awards
• Blue Light Card Scheme.

Operations Administrator

We have an exciting opportunity for an Operations Administrator to join an exciting charity whose mission is to see the lives of offenders and their communities visibly transformed through support, empowerment, and opportunity.

Position: Operations Administrator

Location: Newcastle

Hours: Full-time, 37.5 per week

Contract: Permanent (subject to 3-month probation period)

Salary: £22,744 - £23,749 (pro-rata)

Closing date: Tuesday 4th June 2024

About the role

As Operations Administrator, you will be an office superstar performing a range of support tasks to equip and enable the team to fulfil its mission of seeing the lives of offenders and their communities visibly transformed.

Key responsibilities will include:

• Being the first point of contact for all staff, clients and visitors, meeting and greeting visitors to the office at all levels of seniority.
• Screening enquiries and requests via phone, email and post, handling them when appropriate.
• Taking telephone referrals and responding to referral agencies’ queries, typically regarding client eligibility, course dates and current client attendance
• Building and managing relationships with service contract providers including phone, internet and printers
• Maintaining office systems, including filing, data management, shredding of sensitive information and managing stock.
• Maintaining the Newcastle office environment to a high standard, ensuring they are equipped and resourced, and ensuring the smooth-running of life in the office through the management of room bookings, parking rotas and diaries.
• Providing administrative support to the Operations team.
• Providing virtual support to staff based in Edinburgh and Teesside.
• Supporting our Outreach teams to thrive by removing barriers, helping solve any operational problems and ensuring they’re equipped and resourced to do their job effectively.
• Support the planning and participate in raising funds for the organisation, for example an annual fundraising event.

About You

We are looking for an experienced Operations Administrator who is a problem solver and has a can-do attitude.

To succeed in the role of Operations Administrator, your key skills will include:

• Excellent organisational skills
• Excellent IT skills and ability to troubleshoot basic IT issues
• Previous experience in an administrative role
• Experience in use of Microsoft Word, Excel and PowerPoint
• A good eye for detail
• The ability to work and contribute as part of a team
• Excellent interpersonal skills
• Excellent telephone manner
• The ability to manage self, including balancing conflicting priorities

We very much welcome previous experience as Operations Administrator, Operations Admin, Operations Coordinator, Operations Admin, Administration Coordinator, Admin, Administrator, Administration, HR Administrator, HR Admin, Human Resources Administrator, HR Coordinator, HR Support Administrator, HR and Finance Administrator, Finance and HR Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Who we’re looking for

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Regional Service Manager, you will support the Service Manager with managing the Cardiff Support Through Court service. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly. 

Due to funding requirements, the successful applicant must be fluent in Welsh.

About Support Through Court

Support Through Court is an independent charity providing practical and emotional support to people facing the court process without the benefit of legal representation. Most people are unfamiliar with - and may be frightened of - the courts, and may be facing serious issues that could affect their children and relationships, finances, or the security of their homes. Our staff and volunteers empower people facing court alone, helping them to go through the court process with dignity and confidence. Together, we can ensure that no one faces court alone.

Citizens Advice Kingston is an innovative, welcoming and friendly local Citizens Advice office, and we provide a high quality advice and information service to local people across a range of topics. 

We operate a hybrid model of working which is heavily reliant on digital elements. The post holder will work with the Chief Executive and other senior staff to lead the team in maintaining and developing effective models of administration. 

The ability to work remotely as required and also support and supervise others using remote systems is essential to this role. Remote working systems rely significantly on the use of IT over a range of applications so a positive and creative approach to digital services and systems is essential. 

Reporting directly to the Chief Executive and you will be responsible for the smooth running of the administration of the organisation. 

We are looking for someone with strong administrative skills and excellent computer skills, who is an effective communicator with experience of building relationships at all levels. You must also have experience of managing a diverse workload, and have strong planning and organisational skills.

Closing Date: 5pm on 21st May         Interviews:  24th May

We have an exciting opportunity for a Lead Instructor- Watersports to join our amazing Scout adventure team. 

Location: Scout Adventures Hawkhirst - Plashetts, Hexham, NE48 1QZ

Salary: £25,685 per annum (pro-rata), Band C, Level 3 

Working Hours: 40 hours per week

Term: Fixed term until November 2024

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

The Lead Instructor Role:

We’re looking for someone to join our team who is just as passionate as we are about getting young people outdoors to have an adventure as we are.

We are looking for someone with the knowledge, experience and qualifications in Watersports and the below are essential for this role.

• Paddlesport Minimum one of: Canoe/ Kayak Sheltered Water Coach, Touring Leader, Paddlesport Leader
• We would consider someone who holds: Sailing Instructor and Powerboat Instructor award alongside a lower paddlesports qualification with the view to upskill the paddlesport award as soon as possible
• Desirable: PB2, Dinghy Instructor, or sailing experience

Key responsibilities as our Lead Instructor:

• Coaching, mentoring and pastoral supervision of the instructing team
• Maintaining accurate records of staff training, assessment and competency, equipment and activity facilities, operating procedures and risk assessments
• Assisting with the creation of group programmes and staff timetables
• Ensuring relevant checks, processes and paperwork are maintained to meet external and internal accreditation standards - including management of equipment and PPE
• Delivering adventurous activity, and training to internal and external clients
• Monitoring the safety and quality of activity sessions
• Assisting other staff, including taking bookings, checking in/out groups and liaising with guests
• As a youth focused organisation, applicants agree to comply at all times with the safeguarding rules including vetting and Basic/Enhanced DBS checks

What we are looking for in our Lead Instructor:

• Competent IT skills especially in office applications
• The ability to supervise staff including appropriate delegation, encouraging personal development and managing performance
• Experience working with High Ropes and Target Sports sessions and equipment
• Experience working in an outdoor education or activity centre – working with a wide range of groups and activities
• Experience in leading, mentoring and supporting others
• Understanding of The Scout and how we work

What we can offer you as our Lead Instructor:

• Work in a way that suits you, your role and your department
• Be proud to say you’re part of a team with Investors in People (Gold)
• Plenty of opportunity for learning and development
• 28 days holiday a year, plus bank holidays rising to 32 days after two years
• Four extra days to look after your family when they need you
• Three extra days over Christmas

We are proud to be a family-friendly employer and offer…

• Up to four personal days paid leave a year
• Maternity/Paternity Leave
• Flexible working hours
• Store Discount at our Scout Store + other online benefits
• Study and volunteer leave

The closing date for applications is 23:59pm on Tuesday 21st May 2024

Interviews will be held online and will be ongoing until the role is filled.

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.

Marketing and Communications Officer

We are recruiting a Marketing and Communications Officer to champion and manage the PAPYRUS brand and support the delivery of our projects and services through data-driven campaigns, across email, organic social, and paid digital marketing channels.

What you will do:

Support the day to day running of social media platforms to promote our services, increase brand awareness and drive engagement with our audiences.

Act as the lead for paid social media and web campaigns, working closely with teams across the charity to fulfil individual campaign goals.

Work with different advertising platforms, including Meta, TikTok Ads Manager and Google Ads to promote PAPYRUS services to new audiences.

Produce regular campaign reports using analytical tools to optimise and inform activity on other channels.

Monitor the impact of marketing campaigns to identify and recognise trends within the data to inform future campaigns.

To be successful in this role you will have:

Previous experience of working in marketing and communications;

Proven track record of utilising a data-driven and goal-oriented approach to produce effective multichannel marketing campaigns;

Experience of working with different advertising platforms, including Meta, TikTok Ads Manager and Google Ads;

Experience in audience segmentation to create tailored user journeys;

Please visit the careers site for the full job description and person specification for the role.

Salary: £29,269 per annum (Scale SCP 18) progressing by increments to £32,076 per annum (Scale SCP 23) If based in the London office, you will receive an additional cost of living allowance of £5,000 per annum.

Hours: 36 hours per week  Location: Warrington, Newcastle, London, Leeds, Birmingham, Cardiff, Belfast, or Glasgow (with hybrid working)

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 23:59 19 May 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.