Jobs
JOB DESCRIPTION
Title of Post: Financial Assistant
Responsible to: Head of HR & Administration
Hours: 32 hours per week
MAIN PURPOSE OF THE JOB
The main responsibility of this role is to assist the Head of Resources in the efficient and smooth running of financial functional activities of the charity.
DUTIES AND RESPONSIBILITIES
1. Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.
2. Perform routine calculations to produce analyses and reports as requested by the Head of Resources and assisting in developing and maintaining all financial reporting within the charity.
3. Assisting in the preparation and maintenance of the charity’s annual income and expenditure budget.
4. Assisting in monthly bank reconciliations and other balance sheet accounts.
5. Dealing with finance related queries from staff, senior management, supporters, and suppliers.
6. Maintenance and reconciliation of direct debits, standing orders and other online donations.
7. Supporting the financial controller in the planning and preparation of statutory accounts and the annual audit.
8. Ensuring accurate gift aid records are maintained for supporters and conducting the annual gift aid claim.
9. Assisting in the maintenance of all accounting records on an ongoing basis to ensure:.
a. All income and expenditure are properly approved, banked and processed in a timely manner.
b. Monthly cash/cheque management and bank reconciliations are carried out and recorded.
10. Undertaking any other accounting duties that may be required and providing cover when other staff are absent.
PERSON SPECIFICATION
Required Elements
- Ability to collaborate and work effectively with Stella Maris staff, volunteers, and supporters.
- Accuracy, numeracy, organisation, and strong attention to detail.
- Excellent mathematical skills.
- Integrity, honesty, and customer-service skills.
- Solid communication skills, both written and verbal.
- Superior attention to detail.
- Computer skills such as experience in working with spreadsheets and accounting software. Confident in using IT software such as Microsoft office suite (Word, Excel) and CRM databases.
- Ability to work flexibly and to use own initiative to meet demands of job.
- Strong commitment to team working, and an ability to build strong, mutually beneficial relationships with colleagues across whole organisation.
- Commitment to high quality service, best practice, and best value in all aspects of the charity’s operation.
Desired Elements
- Associate or bachelor’s degree in business, finance, accounting, or a related field.
- Knowledge of the wider UK charity sector.
- Experience of working with a CRM database is desirable.
- Knowledge of the wider UK/international maritime sector.
- Knowledge of the Catholic church.
- Experience of working in a UK charity sector.
- Understanding of the Vision, Mission, and Values of Stella Maris.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FareShare Go
Customer Support Executive
Reporting to: Customer Manager
Location: Sheffield
Contract: Permanent
Hours: Full time, 35 hours a week
Salary: £22,495-£23,170
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
As the UK’s national network of charitable food redistributors. We believe that no good food should go to waste. We redistribute surplus food to charities that turn it into meals. We are doers. We are a community. We change lives
We have an excellent opportunity to join FareShare and if you feel that you would like to make a difference this may be the role for you.
About FareShare Go
FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using technological solutions, we connect charities with edible surplus foods from several major retail and restaurant partners across the country.
FareShare’s Strategy and Vision
Our Purpose: We are doers. We are a community. We change lives.
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it is only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
The Customer Support Executive role is responsible for assisting both internal and external stakeholders through out every action taken. This role is required to have in depth knowledge of all FareShare Go, and FareShare Uk’s policies and procedures, our various systems and platforms, excellent communication and analytical skills and a can-do attitude. The Customer Support Executive is the face of FareShare to our partner organisations, answering inbound queries to identify not only the issue but the root cause of the problem, and are responsible for seeing this through until the underlying cause has either been resolved or escalated to a stakeholder to investigate. This role goes beyond looking at these issues on a case-by-case basis, being responsible for highlighting trends across the issues that come across the support teams' desk to identify overarching themes and suggesting improvements to address these. Relationship management underpins every action carried out throughout the day, be it customer, stakeholder, or colleague facing to ensure that we are providing the best possible service we can. This can take many forms, from complaint handling with our customers when there is a retailer issue, expectation management when there is a customer misunderstanding, conflict resolution between our customers and/or retailers, to ensuring that all our records are detailed, up to date and inclusive of all information needed for our colleagues to carry out their role. This team sets the standard for customer support for FareShare, acting as brand ambassadors whilst advocating for our charities and retailers alike to ensure that we achieve our mission of ensuring that suitable food reaches our communities by supporting our community partners who tackle the causes behind the symptoms of food poverty in the United Kingdom.
Main areas of responsibility
Resolving support issues
- Working with our charities to maintain seamless high quality support, including solving issues as they arise, and escalating to appropriate stakeholders.
Charity compliance
- Managing all charity compliance workstreams for one of four FSGo Regions through effective reporting, analysis, communication and intervention with charities to achieve agreed KPIs
Effective use of CRM
- Understanding and using a Customer Relationship Management system to support all charities, by maintaining up to date records on all charities and scheduled donations.
Supporting regional teams
- Working closely with our regional field teams to transition charities from initial to ongoing support, supporting their engagement and retention work with collecting charities.
Stakeholder support
- Working with the data support team to identify support trends, by analysing performance, gauging satisfaction and proactively escalating key issues.
- Working closely with our retailer partners and tech supplier to resolve issues and action requests.
Charity Recruitment and lead Generation
- Make charity eligibility assessments and understand their need and capacity for surplus food, in order to maximise the volume of food donated.
- Assisting with rollouts to new retailers, proof-of-concept and trial initiatives.
Person specification
Essential Criteria
- Excellent communication skills
- Excellent analytical skills
- Be an empathetic team player
- Be able to efficiently manage your own time
- Have strong relationship building skills
- Be organised, with a proven track record of achieving quality results
- Be able to manage and control data and information
- Have a proven ability to create links across teams to share best practices
- Be flexible about your working arrangements as the role may involve travel to other areas of the UK
Desirable Criteria
- Knowledgeable with CRM platforms, especially Salesforce
- Experience using PowerBi reporting
- Independent and innovative, creative thinkers
- Have a strong career history doing similar roles in any sector.
- Understanding of the ‘not for profit’ sector.
- Previous experience of working with food waste in an academic or professional setting is advantageous.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Supporter Donations Assistant
Fixed term contract – x2 positions available for 5 months from 1st August – 31st December 2024
Full time (34.5 hours) - we are open to a conversation about how you work these hours
Location - Split between home and our London Office : minimum 1-2 days per/week in the office - *training provided in London office
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
Looking to gain behind-the scenes, operational supporter care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Care department is looking for a Supporter Donations Assistant to join our Supporter Donations Processing team for our Peak Season – this role becomes available each year to help us with the influx of donations we have around our headline fundraisers including Coffee Morning, Go Sober and our Macmillan Ball.
You’ll be accurately processing high volumes of manual income from various payment methods, inputting donations from our supporters on our income allocation system, creating meaningful personalised thank you letters and cards. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation of Supporter Donations as a whole.
You’ll be working across multiple systems – CRM, SMS (internal income system), Sharepoint, DotDigital, Raisers Edge, Microsoft Outlook & Office and be expected to use initiative to follow internal process maps and documents to independently complete your work. We’re always open to doing things better, so welcome a proactive approach to efficiencies that we can make in the team.
You may also be required to work with our two other teams within Supporter Donations – Donations Queries & Gift Aid to assist them in resolving queries from our supporters and helping to process and claim Gift Aid sponsorship forms.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels, process event registrations & donations and restrict income where required. You will be delivering recognisable, high quality Macmillan correspondence in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location
We would love to hear from people who:
· Passionate about delivering high quality supporter correspondence in line with Macmillan’s brand and tone of voice
· Driven to meet and exceed targets and always meet deadlines
· Have excellent attention to detail and ability to deliver accurate work in a timely manner
· Happy working independently on repetitive tasks and can cope with high-volume data processing
· Are able to distinguish and deliver supporter and internal teams requests
· Able to pick up new technical systems and complex processes quickly
· Excited to work flexibly within a large, fast-paced team
Recruitment Process
Application deadline: 31st May
First interview dates: w/c 3rd June
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The HR Assistant will provide comprehensive administrative support to the HR department, facilitating the efficiency of operations of all HR functions. This role is essential for maintaining an organised HR system and processes, assisting with data management, and ensuring compliance with HR policies.
About the Role:
- Maintain accurate and up-to-date human resource files, records, and documentation.
- Assist in preparing and maintaining reports on HR activities (staffing, recruitment, training, grievances and performance evaluations).
- Accurate data entry of HR information systems to maintain data integrity.
- Assist with data retrieval and reporting for compliance and HR planning.
- Conduct regular audits on all HR trackers to correct discrepancies or missing documents in line with GDPR.
- Regularly audit the HR information system (Personio) to ensure all profiles and documents are up to date.
About You:
To be successful in this role, you will need:
- Education to degree level standard.
- Previous experience as a HR Assistant, Staff Assistant, or relevant Human Resources/Administrative position.
- Experience with HR software and database (e.g. HRIS systems like Personio, Cascade).
- Good interpersonal and communication skills and the ability to liaise effectively with people at various levels.
- Strong ability to handle confidential and sensitive information with discretion.
- High level of accuracy and attention to detail in all aspects of the work.
Why you should apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As a HR Assistant, you will have the opportunity to work closely with people from all levels of the organisation and help Muslim Aid to achieve its strategic priorities.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
As our Growing Minds Family Coordinator, you will help promote and deliver the work of the Growing Minds project – a collaborative, place-based project to support children’s development, from birth to five. In this role you will work directly with families, in our project area – Littlemore, in Oxford. This may include contacting families to engage them with our offer of support, assessing families support needs, providing in home support, and supporting families to attend local groups and other activities.
This is the perfect opportunity to make a meaningful difference for local families. Our ideal candidate will:
· Have experience working in a family support role
· Have safeguarding experience
· Have a strong understanding of the needs of families with young children
· Have knowledge or experience of supporting children’s early learning and development
· Have experience of being or working with volunteers
· Have experience of running groups for children and parents
· Be able to work collaboratively and build strong networks within the local Littlemore community and with other agencies and funders
· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting.
Hours of work: 25 hours per week
Salary: £28,282 (FTE), pro-rata for part-time hours
We believe that diversity in the workplace enables us to create a relevant, innovative and effective organisation. We are an equal opportunity employer and welcome applications from candidates with diverse life experience. We are committed to recruitment that is fair and free from bias.
Home-Start Oxford is a Disability Confident Employer. Please get in touch if you require this information in an alternative format, or to discuss an alternative form of application or other forms of reasonable adjustment.
We are committed to equality of opportunity and to safeguarding and promoting the welfare of children and adults. We expect all employees to share this commitment, and we ensure it is reflected in our recruitment and selection practices.
The client requests no contact from agencies or media sales.
Working alongside our other Family Coordinators, you will play a vital role in our team. You will be the first point of contact for families seeking support and will evaluate referrals and carry out home assessments. You will also be responsible for managing a team of volunteers who support families in the home. Your role encompasses matching volunteers with families, providing support to volunteers and delivering training. Alongside your colleagues you will help in the recruitment of volunteers to ensure volunteers have a rich and rewarding volunteer experience.
This is the perfect opportunity to make a meaningful difference for local families. Our ideal candidate will:
· Have experience working in a family support role
· Have safeguarding experience
· Have a strong understanding of the needs of families with young children
· Have knowledge or experience of supporting children’s early learning and development
· Have experience of being or working with volunteers
· Be able to demonstrate great people management skills
· Be able to work collaboratively and build strong networks within the local community and with other agencies
· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting.
Hours of work: 30 hours per week
Salary: £28,282 (FTE), pro-rata for part-time hours
We believe that diversity in the workplace enables us to create a relevant, innovative and effective organisation. We are an equal opportunity employer and welcome applications from candidates with diverse life experience. We are committed to recruitment that is fair and free from bias.
Home-Start Oxford is a Disability Confident Employer. Please get in touch if you require this information in an alternative format, or to discuss an alternative form of application or other forms of reasonable adjustment.
We are committed to equality of opportunity and to safeguarding and promoting the welfare of children and adults. We expect all employees to share this commitment, and we ensure it is reflected in our recruitment and selection practices.
Closing date: Midday on Monday 17th June. With interviews expected to take place on either 28th June or 1st July.
To show our appreciation for your dedication we offer flexible working, 24 days holiday, plus bank holidays (pro rata), and matched employer and employee contributions to a pension scheme (up to 5%). We guarantee that you’ll be working with incredibly friendly and committed colleagues.
This post is subject to an enhanced criminal record check through the Disclosure & Barring Service.
The client requests no contact from agencies or media sales.
Location: Head Office - Sully, Home Based
Salary: Up to £45,886 per annum (depending on experience)
Weekly hours: 37.5 hours per week
Closing Date: 09/06/2024
We have a great opportunity for a Head of Retail to join Tŷ Hafan.
About Tŷ Hafan
Tŷ Hafan is one of the UK’s leading paediatric palliative care charities and offers care, respite and dedicated support to children and young people with life-shortening conditions across Wales. Support is provided to children and their families at our hospice in Sully, in community settings, and in the family home. As a charity we greatly value the input, contribution and commitment of our many volunteers and supporters, without whose support we would not be able to provide the services that we do. Our families describe us as ‘a lifeline’ as we enable them to create precious memories with their children during their short lives, as well as end of life and beyond.
At Tŷ Hafan our care team is dedicated to upholding our vision, purpose, and values, all of which are at the core of all that we do.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
About the role
We are seeking an experienced and talented Head of Retail to lead the development and implementation of our new retail strategy and to lead and inspire the retail team. Our retail operation is a crucial part of our income generation strategy, contributing directly to the funding of our crucial services, but also supporting the delivery of the organisation’s strategy.
This is a very exciting time to join the team at Tŷ Hafan, as we have just launched our Big Ambition to support every family whose child’s life will be short.
In order to deliver our Vision of a Wales where no family faces the unimaginable loss of their child alone, we need to raise significantly more money. This role is crucial in helping us to do just that.
You will have the opportunity to lead the retail team to ensure our existing portfolio of 17 shops contributes effectively to the organisation’s strategy and will also take the lead on identifying and implementing opportunities to grow the contribution made by retail. This will include opening new shops and testing and evaluating new income growth opportunities. You’ll also have the opportunity to ensure that our shops play an effective role in inspiring people in Wales to support Tŷ Hafan in a variety of ways, and in ensuring that families are able to access our support when they need it.
The role has two work bases - one from head office in Sully, and the other is Home-Based. There is a a minimum requirement to attend our Head Office once a week, and the post holder will also be required to attend shops when required (being flexible to meet the needs of the Charity). The post-holder will also be required to work flexibly (including Saturdays as and when required), and undertake 1 in 3 weekends on-call cover.
If you have significant experience of working in a retail role, preferably with some experience of charity retail, and would be excited to lead a team to deliver ambitious growth to ensure no family faces their child’s short life alone, we would love to hear from you.
The benefits of working for Tŷ Hafan include:
- Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to part-time hours)
- A Group Personal Pension Scheme with an employer contribution of 5%
- Life assurance (death in service benefit)
- Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
- Cycle to work, technology, mobile phone and will writing schemes
- Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
- When onsite at Head Office there is free, secured parking.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title North East Community Engagement Officer
Hours 35 hours per week, term time only, permanent
(Some elements of this role will likely require out of hours working)
Reports to Head of Membership
Remuneration£21,000 Salary + £2,557 holiday pay + £234 Tax Free WFH Allowance (FTE equivalent £28,000)
Background
Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.
During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.
At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.
Main purpose and scope of Role
This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:
PTA Programme
- Growing our network of PTAs.
- Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
- Organising gatherings of PTAs to enhance the PTA community.
- Providing training and awareness sessions for PTAs.
- Providing community support to PTAs during peak activity periods online or by phone.
- Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
- Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available.
Parent Programme
- Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
- Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
- Organising events for parents as part of our Parent Programme.
- Building relationships with regional stakeholders to support Parent Programme activities.
Other Programmes/Services
- Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
- Identifying and engaging with local and regional partners for our range of programmes.
- Feeding into programme design.
Wider Stakeholder Engagement:
- Attending appropriate conferences and educational meetings across the region.
- Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
- Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
- Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.
Organisational Effectiveness:
- Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
- Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
- Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.
General
- To keep abreast of relevant educational policy and legislation affecting our key audiences.
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
- To be self-servicing.
- To attend and participate in our performance, development, and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, and other colleagues.
- Participating in and, as necessary, assisting with our national events and conferences.
- Supporting activities in other regions where a regional colleague is unappointed or unavailable.
Diversity at our core
Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.
The Application Process
Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools.
We will be interviewing on a rolling basis, so please apply as soon as possible.
Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.
If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about empowering and supporting carers?
This is an exciting opportunity to work for a Queen’s Award winning charity supporting unpaid carers in the London borough of Redbridge. You will give advice and information to carers and work closely with them to develop person centred support plans. You will work within a Community Support Team to deliver peer support groups, wellbeing activities, advice surgeries, outreach and events across the borough.
If you have experience of 1-1 support work and of providing advice and information, particularly around welfare benefits, this could be the perfect role for you. We are looking for someone with an understanding of carers issues and experience of working with people from diverse communities. This is a varied and demanding role requiring good communication and time management skills and a common sense approach to helping others. Your skills and experience will make a positive difference to the lives of carers and their families.
This is a part time 21 hour per week post mainly based in Ilford with some community outreach and home working.
Please read the Job Description/Person Specification before completing the application.
Failure to address the requirements of the Person Specification may result in applications not being shortlisted.
Our mission is to make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Business Development Officer to join a well-established, successful, not-for-profit independent training provider of Apprenticeships in Leadership and Engineering within North Yorkshire.
This role is a key part of the company's growth strategy involving generating new business through cold calling, marketing and networking. With a background in sales and marketing, you will be determined and tenacious to achieve results to support the growth of the business. You will work towards collectively achieving the teams objectives and everyone works collaboratively to achieve the goals with full induction, training and support.
This is a full-time, permanent role, based on-site in Malton, North Yorkshire. This client offers a great working pattern of a 9 day every fortnight arrangement, meaning you get two long weekends off work a month, which is in addition to your annual leave.
Benefits:
- Salary £24,000 - £28,000pa based in a 9-day fortnight work pattern.
- 27 days annual leave a year, plus an additional birthday day.
- Opportunity to lead and develop a high-performing team.
- Play a key role in shaping the company's operational success.
- Thrive in an ethical and dynamic environment.
The Role:
Reporting into the Business Support Manager, you will be part of a team of three. The Business Support Officer is an operational post that leads on the day-to-day sales and marketing delivery and supports all business functions of the company. You will be meeting with clients and representing the business, collaborating with stakeholders at all levels which requires a professional and confident, clear communicator.
Key duties include:
- Collaborate with the Business Support Manager to set and drive the marketing direction of the company.
- Lead on sales & promotional activity for the Company.
- Be responsible for liaison with employers in relation to commercial and apprenticeship programmes.
- Completion of apprenticeship sign up processes.
- Coordinate all learner voice activities.
- All other general business activities.
Experience required:
- A proven track record of working within a sales and marketing role
- Self-motivated and a tenacious personality
- A confident communicator who is comfortable with cold calling and face to face business development
- Creativity to support the marketing and promotion of the services you are up-selling
- Good teamworking skills to work collaboratively to reach the goals
- An interest in supporting learners and the education sector
- The role is predominantly office based, with a requirement to travel within the region.
- It is essential that you need to be a car driver / owner and an enhanced DBS check will be processed.
Interview process:
Two stage - 1st stage is more informal to discuss the opportunity and your experience, 2nd stage is a formal competency-based interview.
Application process:
If you feel you have the right experience, please submit your CV. If your CV reflects this experience, a member of the TPP team will be in touch within 3 working days. If you do not hear back from us within 3 working days, then unfortunately you haven't been short-listed on this occasion.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Title: Retail Manager
Salary: £24,375.40 per annum
Hours/Contract : 35 hours per week, Permanent, Full time
Based: Enfield Marie Curie shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested
Interview date: If your application is deemed successful, you will be invited into the store for an interview
Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting shop which encourages sales and promotes excellent customer service.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed
You'll be part of a friendly, passionate team with a manager who supports you and your career development.
And best of all, the work you do every day will make a real difference in people's lives
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
You can request support via [email protected]
This role will be subject to receiving a satisfactory basic disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.
Communications Officer
Contract: Permanent role
Location: Hybrid - a mix of work from home and London office (this will be a minimum of one or two days per month when settled, more at the start of your employment)
Starting salary: £25,000 to £28,000
Charity People is delighted to be partnering with Dystonia UK to recruit a Communications Officer to join their small and growing team. A charity supports people living with dystonia; an often debilitating and painful disorder that is lifelong and is estimated to affect around 100,000 people in the UK, Dystonia UK is a lifeline for many. In addition to running vital support groups, this small but mighty organisation actively lobbies on behalf of patients and runs national awareness campaigns to help increase understanding of a condition that can be hugely debilitating.
The organisation is expanding and is looking for a talented Communications Officer to work closely with the Director of Fundraising and Communications in a role that will be busy, hands on, and key to communicating the amazing and important work this organisation undertakes to its audiences.
Key responsibilities within the Communications Officer role will include:
- Writing engaging copy for a variety of mediums including both printed and digital
- Support the Director of Fundraising and Communications in creating and designing digital and print collateral for campaigns and events
- Lead on the design and publication of high-quality digital and print information about Dystonia UK, its services, projects, and about dystonia, the condition, and medical services.
- Work closely with the Director of Fundraising and Communications to identify and communicate key news items and be responsible for the production and dissemination of the e-marketing
- Manage Dystonia UK's social media channels on a day-to-day basis ensuring all activity is in line with the charity's brand and communication strategy and work closely with the Directors to produce and develop the social media content schedule
- Engage directly with the organisations community by drafting private messages, replying to comments, and passing actions on to other members of staff where required.
- Creating and adapting content for each channel to maximise reach and engagement.
- Work with colleagues to provide event support by creating content to promote the event, liaising with speakers and partner organisations, and attending conferences and events where required
- Plan and organise activities to raise awareness of Dystonia UK, tying in with other notable calendar events such as Dystonia Awareness Month
- Support the Director of Fundraising and Communications to ensure that the organisation's branding is upheld in all aspects of external communication.
- Support the Director of Fundraising and Communications to develop branded merchandise.
- Support the Director of Fundraising and Communications to create the annual communications plan and contribute to the development of the marketing and communications strategy.
Dystonia UK is a small charity, and this is a busy role where someone with some communications experience will have the opportunity to work closely with a dynamic Director to really develop their skills and expertise both operationally and strategically. You'll be in a position of responsibility and will be able to work autonomously whilst also working with closely with and being supported to learn.
We would love to hear from you if have the following skills and experience:
- Previous demonstrable experience in a communications or marketing role including experience of writing website copy that is optimised for SEO, experience of design and content creation, and of copywriting for different audiences
- Experience of using social media platforms to convey an organisation's message to audiences, and of tailoring your social media output depending on platform and audience
- Experience of planning social media posts and of how to grow audience numbers
- Excellent written communication skills including creative copywriting and the ability to present complex information clearly
- High level of attention to detail and strong creative design skills
- Excellent interpersonal skills and the ability to communicate with a wide range of people and audiences both internally and externally
- Proven ability to manage own workload and ability to deliver to agreed deadlines.
- High-level skills in IT, including design packages such as Canva.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Salary: £24,102 per annum
Contract: Permanent
Full time: 37.5 hours per week
Location: Norwich
Closing date: Sunday 16th June 2024 at 11.30 pm
We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
In Norfolk we have provided housing advice for over 25 years, with offices in Norwich and Kings Lynn as well as Court Desks in Norwich, Kings Lynn and Great Yarmouth County Courts. We work within communities to understand and respond to the housing issues they have and work in partnership to deliver our priorities: supporting people with additional needs, combatting discrimination and disrepair in the private rented sector and fair access to and delivery of social housing throughout Norfolk.
About the role
You will be the first point of contact for in-person and telephone callers to the service which involves taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping the front line team with case administration, assisting the Hub management with ad-hoc projects and making sure that our office equipment is properly maintained – these are all aspects of this interesting, varied and vital role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
With proven office administration and customer service experience, you’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone with a passion for social justice, who thrives in a fast paced and busy office environment, you have a flexible and tenacious approach and enjoy learning new skills. You will be able to input, extract and analyse data and be able to review processes, introducing new ways of working where needed.
In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset.
CVs without supporting statements will not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
School & Corporate Engagement Coordinator
This vital role involves outreach to schools’ corporates and other entities to incorporate our transformative workshops into their educational or training programmes.
The ideal candidate will have a strong background in sales and/or educational programme development, combined with a passion for social change and the ability to effectively communicate the importance of these issues.
This position requires a proactive approach to building relationships, a strategic mindset for developing new business opportunities, and a deep commitment to making a lasting impact in communities through education and awareness.
Key skills include strategic planning, relationship building, and negotiation, combined with a passionate commitment to social change. Experience in managing complex sales cycles and a track record of successful stakeholder engagement are also essential. If you are a driven individual looking to contribute to meaningful change through educational initiatives, we invite you to apply and join our mission. Excellent excel, word and PowerPoint skills.
Understanding of EDI is essential as the charity works within diverse communities.
Action Breaks Silence educates, engages and empowers communities to end violence against women and girls.
The client requests no contact from agencies or media sales.
JOB TITLE: Community & Events Officer
DEPARTMENT: Fundraising
LOCATION: Guildford and Farnham office (with flexibility to work remotely)
CONTRACT TYPE: Permanent
SALARY RANGE: £24,000-£26,000 (starting salary).
HOUR PER WEEK: 35 hours a week (Full Time) with some weekend work where time off in lieu will be given.
ABOUT US-
Challengers is a voluntary sector organisation providing play and leisure services to disabled children and young people across Surrey, Hampshire and in Richmond, Kingston, and Chichester.
Our values are to be Accountable, Ambitious, Inclusive, Playful and Trustworthy, if these resonate with you please look at our website.
BENEFITS – As a Challengers employee, you will benefit from…
·31 days holiday (including Bank Holidays) with extra for long service and after your first years’ service, you’ll get your birthday off. Holiday entitlement is pro-rata for part time contracts.
·To work for an organisation who truly consider work life balance and have high expectations for our outcomes not only for those who use our services but for our teams as well.
·Free Training – We regularly invite all our staff to free training courses including Disability and Inclusion Awareness, Medication Administration, Safeguarding, First Aid, Makaton and more!
·Free DBS – As we require all staff to have a DBS before they start with us, we have decided to offer this free of charge.
·Pension & Health Care Cash Plan – All our staff have access to a NEST pension and Simply Health health care plan.
·Career breaks available after three years’ service, subject to approval.
DUTIES & RESPONSIBILITIES:
·Work with the Community and Events Manager to implement Challengers Community and Events income strategy to a high standard.
·Working with the team to plan and deliver Challengers own events and external events including the marketing plan, supporter recruitment, supplier relationships, logistics, budgeting, communications, stewardship pre-event then on the day event management and post-event review.
·Cultivate, develop and manage effective relationships and partnerships with a range of community groups and supporters, including working with new, existing or lapsed donors and organisations to foster long-term Challengers, supporters.
·Support fundraisers in their DIY fundraising and development of opportunities for supporters to fundraise. Monitor online fundraising, through supporting those raising funds, to creating and maintaining clear income and communication records.
·Provide a high standard of stewardship for community and event supporters, by supporting their fundraising and wider journey and thanking them appropriately.
·Represent Challengers through public communications such as meetings, presentations and disability awareness workshops to existing and potential donors, ensuring the image of Challengers is represented correctly and in line with current policies, the vision and The Challengers Approach which is based on the Social Model of Disability.
·Support the wider Challengers Team with the delivery of fundraising events and meeting supporters in the community including some direct work on the event day which will include ad-hoc evenings and weekends for which time off in lieu will be given.
You’ll be great if you have:
·A passion for delivering successful events and engaging the community with our work
·An eye for detail and excellent organization skills
·Great written and communication skills
·A passion to make a difference to the lives of disabled children and young people
The deadline to apply to this role is Sunday 2nd June, with interviews being held on Monday 10th June. We will be in touch by Tuesday 4th June to let you know the outcome of your application.
The client requests no contact from agencies or media sales.