Jobs

Do you understand the realities of caring for someone with mental health challenges? Are you passionate about creating spaces where carers feel heard, supported and empowered to prioritise their own wellbeing?

South East London Mind is looking for a Carers Programme Lead and Facilitator to lead an exciting new programme supporting unpaid carers in Southwark. This role will create opportunities for carers to connect with others who understand their experiences, gain practical tools and information, and build resilience while navigating the challenges of supporting a loved one with mental health needs.

This role is an opportunity to make a meaningful difference by ensuring carers have access to the support, knowledge and community they need to thrive. As the Carers Programme Lead, you will mobilise, coordinate and facilitate a programme that combines structured learning, peer support and reflective spaces, helping carers feel better equipped, more connected and less alone. This will include developing and refining a structured learning programme and continuously building on carers’ feedback.

What you'll be doing:

• Leading and facilitating a weekly programme for unpaid carers, combining a structured six-week course with ongoing peer support and reflection sessions.
• Creating welcoming, supportive spaces where carers can share experiences, build resilience and prioritise their own wellbeing.
• Developing practical workshops, resources and learning opportunities that help carers navigate the challenges of caring.
• Building relationships with Community Mental Health Teams, carers organisations and community partners to support referrals and engagement.
• Managing programme administration, monitoring and reporting, while supervising sessional staff with lived experience.
• Promoting the programme through outreach, partnership working and community engagement activities.

We would particularly welcome applications from people with lived experience as a mental health carer, or those who have supported family members, friends or loved ones experiencing mental health challenges.The ideal candidate will have experience facilitating groups, alongside experience developing structured programmes and the ability to build relationships with partner organisations and other stakeholders. 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 9th August (11:59pm)

Likely interview date: Week commencing 17th August

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

We are looking for a part-time Marketing Executive to join our team at an exciting time for Auriga. Auriga is a charity owned non-profit organisation with a focus on supporting people in financially vulnerable circumstances. The Marketing Executive will deliver effective marketing campaigns that promote Auriga Services alongside supporting B2C marketing campaigns on behalf of our clients. The role will support the development of engaging multi-channel marketing content, helping to build audience engagement, supporting client objectives and the wider organisational strategy.

For successful applicants, the planned interview dates are:

Stage 1 interviews: Week commencing 17th August

Stage 2 interviews (in person): Week commencing 24th August

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Policy and Communications Officer
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £37,198.00 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

The Policy and Communications Officer will deliver key elements of NCB’s core and funded project work across policy, public affairs and communications. The position will play an important delivery role to enhance our visibility and impact across key policy areas, and to bring lived and learned experiences to the heart of our influencing.

This role will work to elevate our profile, transforming our evidence and expertise into impactful communications and influencing to build a momentum for meaningful policy, legislative and social change. This position will contribute to bridging the gap between NCB’s evidence-based policy development and national advocacy, translating complex policy issues into powerful narratives that resonate with decision-makers and galvanise wider support.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Monday, 17 August 2026.
Assessment and interview dates are to be confirmed.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also support with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

Application Instructions

• For your application you need to submit:
- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification. If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.
- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).

Intensive Support Project Worker

We are seeking a compassionate Intensive Support Project Worker to help people affected by homelessness build stability, independence and a positive future.

Salary: £28,135 to £30,635 per annum
Location: Southend-on-Sea, Essex
Hours: 37 hours per week
Contract: Permanent
Closing date: 21st August 2026

Interview Date: 2nd September 2026

About the role

As Intensive Support Project Worker, you will provide personalised, recovery-focused support to people living in supported accommodation.

You will build positive and trusting relationships with residents, helping them adjust to a settled home environment and work towards their individual goals. Taking a person-centred and trauma-informed approach, you will develop assessments, risk management plans and personalised recovery support plans alongside each resident.

Key responsibilities will include:

• Delivering tailored housing-related support to help residents sustain their tenancies
• Developing and reviewing assessments, risk management plans and recovery support plans
• Building warm, professional relationships with residents
• Identifying and responding appropriately to safeguarding concerns
• Working in partnership with statutory, voluntary and community organisations
• Delivering recovery-focused activities, wellbeing groups and opportunities to develop essential life skills
• Completing and recording health and safety checks within supported accommodation
• Creating a safe, welcoming and inclusive environment for residents

The role will involve some evenings, weekends and bank holidays.

About you

You will have experience or knowledge of supporting people affected by homelessness and understand the principles of a recovery-focused approach.

You will be able to work with individuals in a calm, sensitive and client-led way, building trust while maintaining appropriate professional boundaries. You will also be resilient, patient and confident when responding to challenging situations.

You will be comfortable working independently and collaboratively as part of a team. An NVQ Level 3 or equivalent qualification in Health and Social Care, Housing, Information, Advice and Guidance or a related subject would be beneficial but is not essential.

About the organisation

The organisation is a homelessness charity providing housing, support and opportunities to help people move away from homelessness and rebuild their lives.

It is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. Applications are particularly encouraged from people with lived experience of homelessness.

Other roles you may have experience of could include Support Worker, Housing Support Worker, Homelessness Support Worker, Project Worker, Recovery Worker, Key Worker, Tenancy Sustainment Worker or Housing First Support Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Policy and Public Affairs Officer
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £37,198 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 1 day working in the office.

The Vacancy

We are currently recruiting two Policy and Public Affairs Officers.

The Policy and Public Affairs Officer will play an important role in delivering NCB’s policy and public affairs priorities. This role will develop evidence-based policy positions through analysis, research, and collaboration with a wide range of internal and external stakeholders. It will advance these positions by producing high-quality policy papers, reports, consultation responses, and blogs.

The role will support NCB’s engagement with key policy coalitions and decision-makers. Through collaboration with colleagues and external partners, it will ensure that the views of children, young people, and parents are represented in NCB’s policy development and public affairs.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Monday, 17 August 2026.
Assessment and interview dates are to be confirmed.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Education Programme Manager
Contract: Fixed-term contract until April 2027
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £44,167 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 1 day working in the office.

The Vacancy

We are currently recruiting an Education Programme Manager to join us on a fixed-term contract until April 2027, with the possibility of a contract extension depending on funding. We are also open to secondments for this role.

This role will manage the delivery of programmes within the Education, Early years and Equalities team at the National Children’s Bureau, fulfilling funded programmes relevant to disabled children and young people and those with special educational needs, and supporting our role within the Council for Disabled Children.

The role will contribute to the work of the Education, Early Years and Equalities team through delivery of programme activities, support to relevant professional networks and development of training and policy. Specifically, the role holder will manage the delivery of our EYSEND programme and elements of our SEND Systems Transformation projects.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Monday 24th August 2026.
Assessment and interviews to be conducted on Monday 7th September 2026.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Money and Benefits Adviser

We are looking for a dedicated and experienced Generalist Adviser working as a Money and Benefits Caseworker.

This is an exciting opportunity to provide specialist welfare benefits advice and casework to people affected by cancer, helping them navigate financial challenges and access the support they are entitled to. Working as part of a compassionate and professional team, you will play a vital role in reducing financial hardship and improving wellbeing for clients at some of the most difficult times in their lives.

We welcome and encourage applications from people of all backgrounds as the organisation is proud to be a Disability Confident Employer and holds the Derbyshire LGBT+ Rainbow Accreditation

Position: Generalist Adviser

Location: Derbyshire (Remote working with travel to healthcare and community settings and quarterly meeting in the local office)

Salary: £29,806.00 per annum, pro rata

Hours: Full-Time (37 hours per week) Contract: Permanent

Closing Date: 21st August 2026

About the Role

We're looking for highly motivated and committed individuals to provide specialist advice and representation on welfare benefits, grants and financial support, managing a caseload that includes complex cases, mandatory reconsiderations and appeals. The Money & More Benefits Caseworker supports clients across all stages of the cancer pathway, including diagnosis, treatment, palliative care and end-of-life support. You will deliver advice through a range of channels including telephone, email, digital platforms and face-to-face appointments within healthcare and community settings.

Key duties include:

· Deliver specialist welfare benefits advice and casework.

· Manage a varied caseload, including complex benefit appeals and tribunal work.

· Support clients to maximise income through benefits, grants and other financial assistance.

· Advocate and negotiate on behalf of clients with third parties.

· Work collaboratively with healthcare professionals, community organisations and partner agencies.

· Maintain accurate case records and meet quality assurance standards.

· Contribute to service development, research and campaigns work.

About You

The ideal candidates will have:

· Significant experience providing welfare benefits advice and casework, including Mandatory Reconsiderations and Appeals

· A strong understanding of welfare benefits legislation and financial support available to vulnerable clients

· Experience supporting vulnerable people using a person-centred and empathetic approach

· Experience managing a caseload and achieving targets and deadlines

· A commitment to equality, diversity and inclusion

· Excellent communication skills both written and verbal

· A non-judgemental, empathetic approach to people

· Strong IT and digital skills, with the ability to learn new systems quickly

Successful candidates will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check and provide proof of Right to Work.

About the Organisation

Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.

This advice can help people find a way forward with their problems, whoever they are, whatever the problem.

What is on offer:

The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:

· Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas

· Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)

· Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks

· Contractual sick pay: depended on length of service

· Long service rewards: Extra leave and gift cards after five years of service and beyond

· Workplace pension: Auto-enrolment into our pension scheme

· Hybrid working: the option to work from home, if it works for you and for the team

Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.

Other roles you may have experience of include Money and Benefits Adviser, Money Advisor, Benefits Advisor, Housing Advisor, Cancer Support, Cancer Advice and Support.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Money Adviser

We're looking for highly motivated and committed individuals to join the new telephone and digital Money Advice team, providing essential support to people experiencing debt problems across England and Wales.

This role is also open to people looking for a trainee role as full training and support will be provided, including completion of the accredited Money Advice Learning Plan.

We welcome and encourage applications from people of all backgrounds as the organisation is proud to be a Disability Confident Employer and holds the Derbyshire LGBT+ Rainbow Accreditation

Position: Money Adviser (Trainee positions also available)

Location: Buxton, Chesterfield, Ilkeston or Matlock (hybrid mix of home and office working, fully remote working will also be considered)

Salary: £27,263 to £29,806 per annum pro rata (depending on experience)

Hours: Full-time (37 hours per week - some flexible working)

Contract: Permanent

Closing Date: 21st August 2026

About the Role

As a Money Adviser, you will deliver high-quality, FCA-regulated money advice to individuals in financial difficulty. You’ll work as part of a new team committed to helping people take control of their finances and build a more secure future through tailored advice and casework.

You will deliver advice and casework across a range of money advice issues, support income maximisation, and contribute to the development and quality of the service.

Main areas of responsibility include:

• Advice and Casework
• Social Policy
• Professional Development
• Administration

About You

The ideal candidates will have:

• Excellent communication skills, both written and verbal
• A non-judgemental, empathetic approach to people
• Strong IT and digital skills, with the ability to learn new systems quickly
• A commitment to working to performance targets and KPIs
• Good administration skills

Experience in providing FCA-regulated money advice and a solid understanding of the current welfare benefits system would be an advantage but if you feel you have all of the main skills then please still apply, as the role can be carried out as a trainee with support and training.

About the Organisation

Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.

This advice can help people find a way forward with their problems, whoever they are, whatever the problem.

What is on offer:

The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:

• Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
• Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
• Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
• Contractual sick pay: depended on length of service
• Long service rewards: Extra leave and gift cards after five years of service and beyond
• Workplace pension: Auto-enrolment into our pension scheme
• Hybrid working: the option to work from home, if it works for you and for the team

Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.

Other roles you may have experience of include Money, Benefits, Housing, Welfare, Money Advisor, Benefits Advisor, Housing Advisor, Welfare Advisor, Money Advice, Benefits Advice, Housing Advice, Welfare Advice, Advice, Advisor, Helpdesk, Helpdesk Advisor, Customer Service, Customer Service Advisor.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The National Youth Agency is looking for a Business Development Manager

Business Development Manager
Contract: 12-month fixed term
Hours: Full-time - 37 hours per week
Salary: £43,054 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.

About the Role

We are looking for an entrepreneurial and proactive Business Development Manager to develop relationships and opportunities with new clients, drive income generation and to grow the reach of the charity.

This role leads on securing new business opportunities across tenders, grants, consultancy, training, and government contracts, managing the process from initial research through to submission and handover. It focuses on building and maintaining relationships with partners across the public, voluntary, and private sectors, while promoting the NYA’s services and quality framework.

Key Responsibilities

As a Business Development Manager, you will:

• Seeking and attracting new opportunities for the NYA to work with public sector, voluntary sector, and private sector partners.
• Identifying and assessing prospects across tenders, grants, commercial proposals and government frameworks/contracts.
• Developing win themes, evidence, pricing assumptions (where applicable) and coordinating with internal and external stakeholders to develop bids.
• Managing clarifications, presentations/interviews and negotiation stages with commissioners/funders/clients.
• Keeping pipeline and plans up to date and reporting progress/risks against targets.
• Developing relationships with and maintaining existing relationships with clients and funders.
• Taking bids through to close including final agreements and contract sign off.
• Promoting NYA products, resources, consultancy services and training offer.
• Delivering market research, developing business strategies and pitches, managing projects, and identifying new business opportunities.
• Working as part of the wider Business Development Team to achieve income targets
• Working with our youth work specialists and Programmes and Research teams and reporting to the Head of Business Development.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 14th August 2026
Please note: we reserve the right to close this vacancy early
Interviews: Week commencing 24th August 2026 (subject to change)
Please be aware that we will close this vacancy early once we receive a sufficient number of suitable applications.
We therefore strongly encourage you to submit your application as soon as possible and not to wait until the closing date.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

Veterans Community Occupational Therapist 

Salary: £43,487 per annum

Location: Remote working covering Wales. Occasional UK-wide travel is required to attend face-to-face clinical and wider team meetings (approximately 4–5 times per year).
Hours: Full time, 35 hours per week
Please note: This role was originally advertised as part-time. Following a review, it is now being offered on a full-time basis.

Contract: Permanent 

About Us

At Help for Heroes, we help the Armed Forces community live well after service.

Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.

We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service.

Please see below for more information on what just might be your future role.

About You

Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries.

About the Role

As a Veterans Community Occupational Therapist, you will:

• Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning.
• Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions.
• Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing.
• Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals.
• Contribute to education, outreach and engagement activity to support the Armed Forces Community.

Please see the job description below for more details about the role.

About the Team

You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across Wales. The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual.

Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing.

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 2nd Aug 2026 

Interview Process: There will be a 2 part interview process. Stage 1 will be online via Microsoft Teams on 13th Aug. Stage 2 will be in person in Cardiff (20th Aug) 

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.

Key Responsibilities Include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

This role will join an ambitious programme developing the capacity of the Libraries Connected public library networks. We want to help them evolve as strategic partnerships able to deliver social impacts at scale and to secure resources and investment from national, regional and sub-regional government. Be key to the development of libraries as essential social infrastructure, and help them secure the resources they need to make an impact. 

The role is part of a small team of two Regional Managers, supported by an Administrator. 

By developing our existing regional networks into formal, resourced structures we can enable the regions to: 

• Secure investment for the service and for the libraries from regional and devolved / combined authority funds.
• Create unique regional offers to meet specific needs across and within the regional areas.
• Deliver at scale. For example, the Yorkshire & Humber regional network has 15 library services, and 348 library buildings. 
• Create opportunities for cost saving – through joint procurement and shared / collaborative services. 
• Share good practice and experience on a formal and integrated basis. 

We have 9 regional networks in England, covering all library services and ranging in size from 9 to 33 services. Within each region they provide hundreds of library branches, thousands of staff, and serve millions of service users.  They have a long tradition of working together as peer support networks and to deliver activities such as festivals, marketing, and staff training. 

Please see the attached job description for a full description of the role, including person specification. 

Frequent travel within the UK may be required for the role.

About Libraries Connected 

We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).  

Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people. 

Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.

While senior library leaders sit on our board and committees, we work with library staff at all levels.

As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.  

We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.  

We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.   

Our values 

• We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.  

• We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.  

• We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.  

• We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.  

Working at Libraries Connected 

We are a friendly, collaborative team of around 20 staff based all around England and Wales. 

We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team. 

We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement. 

We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role. 

All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home. 

We welcome requests for adjustments to our standard recruitment processes for anyone who needs them. 

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team Background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. 

Key Responsibilities 

Management of local sites to ensure all services are available.

• Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
• Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.

Line management of a team to ensure objectives are set and met.

• Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
• Conduct regular one-to-one supervision, team meetings and performance reviews, providing constructive feedback and clear expectations.

Ensure compliance and the quality of advice required are achieved.

• Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
• Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.

Contribute to the team

• Be an active member of the Advice Services management team, contributing to service planning, operational improvements and organisational change.
• Work collaboratively with funders, partner organisations and colleagues across Toynbee Hall to support strategic priorities, projects and service development.

Other

• Provide visible leadership across multiple Toynbee Hall locations, ensuring consistency of culture, service delivery and operational standards.
• Travel across London as required, and occasionally elsewhere in the UK.

Person Specification

The successful candidate will demonstrate:

Essential Criteria

Experience and Skills

• Significant experience of managing frontline advice services and leading high-performing teams.
• Proven ability to provide technical supervision and support on complex debt advice cases.
• Up-to-date knowledge of debt advice legislation, FCA requirements, funding compliance and sector best practice.
• Strong IT skills, including Microsoft Office and case management systems.
• Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering and supervising FCA-regulated debt advice services.

Communication and Interpersonal Skills

• Excellent leadership, communication and interpersonal skills, with the ability to inspire and motivate others.
• Ability to build positive relationships with colleagues, partners, funders and external stakeholders.
• Excellent written and verbal communication skills.

Personal Attributes

• Inclusive, collaborative and approachable leadership style.
• Highly organised, proactive and solutions focused.
• Calm and resilient under pressure, with the ability to make informed decisions.

Commitment

• Demonstrates a strong commitment to Toynbee Hall’s mission, values and strategic objectives.
• Willingness to work across multiple Toynbee Hall and community locations.
• Willingness to undertake relevant training, including safeguarding and regulatory requirements.

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.