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At Cancer Research UK, we exist to beat cancer.
We’re looking for a motivated Research Manager to lead research excellence across identification, conversion, and retention workstreams to maximise supporter value through the Relationship Management pipeline model.
This role will drive intelligence gathering that enables Cancer Research UK to identify, cultivate, and retain high-value supporters through prospect research, data-driven insights, and collaborative practices within the centralised Relationship Management pipeline model .
What will I be doing?
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Lead a team of researchers to deliver high-quality intelligence supporting all three workstreams of the RM pipeline model (identification, conversion, retention).
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Collaborate closely with the Senior Opportunity Development Manager to design and implement research approaches that directly support pipeline optimisation, prioritising efforts based on data-led analysis and potential supporter value.
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Develop and maintain comprehensive management information systems across all RM audience groups, providing intelligence that informs strategic decision-making within the centralised pipeline management approach.
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Oversee the delivery of detailed supporter profiles and research insights that enable personalised interventions at key decision moments across the supporter journey.
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Maintain a comprehensive overview of market trends and competitor analysis to inform strategic planning and identify new opportunities for supporter engagement across all pipeline stages.
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Communicate and present research findings in a compelling manner to colleagues, leadership, and the wider RM function to drive evidence-based decision making.
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Work collaboratively within the matrixed structure, partnering with Governance and Stewardship Managers to increase knowledge sharing and optimise the supporter journey.
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Lead on developing pipeline monitoring and reporting systems to track performance across identification, conversion, and retention stages, supporting continuous improvement.
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Guide the implementation of research approaches that directly contribute to tactical, data-led personalised interventions to maximise pipeline value.
What are we looking for?
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Comprehensive understanding of relationship management pipelines and the role of research in supporting the optimisation of supporter journeys.
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Advanced analytical skills and ability to translate complex data into actionable recommendations that support personalised supporter engagement.
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Proficient in the use of CRM systems (e.g., Salesforce), data visualisation tools, and research databases to extract and present meaningful insights.
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Excellent organisational and people management skills – able to lead a team while operating effectively within the matrixed workstream structure.
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Innovative approach to research with ability to identify opportunities for process improvements across the supporter journey.
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Excellent written and verbal communication skills with ability to present complex information clearly to diverse audiences.
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Experience with data protection regulations and their application throughout the research process.
The client requests no contact from agencies or media sales.
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Monitoring and developing our Covid-19 Inquiry Recommendations Tracker, you will be an essential conduit for influencing policy and campaigns, part of a small but highly effective team.
Job description
- Take overall responsibility for the Inquiry Recommendations Tracker, including its development, structure, accuracy and upkeep.
- Ensure the tracker is kept fully up to date, with progress on each recommendation accurately recorded and supported by relevant evidence.
- Monitor developments relating to Inquiry recommendations, including government responses, implementation activity and public statements, and provide colleagues with clear analysis to inform campaigning and parliamentary engagement.
- Gather and assess information from a range of sources to inform the tracker, including official publications, parliamentary material, stakeholder engagement and direct correspondence.
- Draft policy reports following module report publications, including analysis of recommendations and supplementary recommendations where appropriate, and provide briefing material to support campaign and parliamentary activity.
- Engage with members to ensure their feedback and lived experience inform reports, supplementary recommendations and the Recommendations Tracker.
- Work with colleagues to ensure policy outputs support wider campaigning, parliamentary engagement and communications activity.
- Help identify gaps, weaknesses or areas of concern in implementation, and support the development of evidence-based proposals for further action.
- Maintain clear internal records and documentation relating to recommendations, progress updates and evidence gathered.
- Contribute to team meetings, planning discussions and wider organisational work as required.
- Undertake other duties reasonably consistent with the role, recognising that this is a small team and flexibility is important.
Person specification
Essential
- Experience of policy research, policy analysis, public affairs, or related work.
- Strong drafting skills, with the ability to write clearly, accurately and persuasively for different audiences.
- Excellent attention to detail and the ability to manage complex information carefully and systematically.
- Experience of maintaining records, trackers or monitoring systems to a high standard.
- Ability to analyse complex material and present it in a way that is accessible and useful.
- Strong organisational skills, with the ability to manage competing priorities and work to deadlines.
- Confidence in engaging professionally with external stakeholders, including parliamentarians, officials or partner organisations.
- Ability to work both independently and collaboratively within a small team.
- Commitment to working in a member-led way and ensuring lived experience informs policy work.
- Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK
Desirable
- Experience of working in Parliament, government, the charity sector, campaigning, or a policy-focused organisation.
- Experience of producing briefings, reports or recommendations for senior stakeholders.
- Experience of engaging with members or people with lived experience in shaping policy or campaigns.
- Familiarity with spreadsheet-based trackers or similar monitoring tools.
- Knowledge of public inquiries, accountability processes, or pandemic preparedness policy.
Covid-19 has affected us all, but some communities were disproportionately impacted, including Black, Asian and minoritised ethnic communities and disabled people, so we particularly welcome and encourage applications from candidates from those backgrounds.
Please submit your CV and a covering letter explaining how you meet the essential criteria for this role.
The client requests no contact from agencies or media sales.
This role sits within the well-established Saving Babies’ Lives Team, and this role is part of Sands’ drive to improve maternity and neonatal safety so that babies’ lives are saved, and inequalities are reduced.
Sands’ work to save babies lives focuses on the following objectives:
• Maternity and neonatal care is continually improved using research and evidence (including the experiences and perspectives of bereaved parents) to inform policy and practice
• All hospitals in the UK offer safe and personalised maternity and neonatal care
• Inequalities in outcome in maternity and neonatal care are eliminated
• Maternity and neonatal services have a culture which embraces and supports learning and improvement
Our aim is to save babies lives, with the UK matching the best-performing countries in Europe in reducing baby deaths, and within this to eliminate inequalities in these outcomes based on ethnicity and deprivation.
The Research Officer will have experience of working with researchers, supporting the development of studies and identifying gaps in evidence, innovation and guidance. Excellent organisation, communication and relationship building skills are key for this role.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.


