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Top job
Ruils-Independent Living, Multiple Locations (On-site)
£30,000 to £36,000 (depending on experience)
We are seeking an experienced Senior Caseworker to join our Pathways service, supporting Disabled adults in the Richmond Borough.
Posted 1 day ago
Mary's Meals, Remote
c. £51,877 - £57,034 per annum
Posted today
The King's Trust, Multiple Locations (On-site)
£29,290.00 to £38,000.00 (up to £43,000.00 with London weighting), dependent on your location, skills, knowledge and experience
Posted today
Closing today at 21:49
UP - The Adult Cerebral Palsy Movement, Remote
£32,000 per year
Posted 2 weeks ago Apply Now
The Grace Eyre Foundation, Multiple Locations (On-site)
£24570 Per Annum
Posted 2 weeks ago
Single Homeless Project, Islington (On-site)
£28,953 - £31,101 per year
Through strengths-based support and clear risk management, you’ll help individuals identify goals, overcome barriers and take steps forward.
Posted today
The Felix Project, Multiple Locations (On-site)
£25,000 per year
Exciting opportunity to join one of London's top charities in their fight to tackle the hunger crisis.
Posted 1 week ago
Closing in 2 days
SurvivorsUK, Hackney Wick (Hybrid)
Circa £29,131 per annum
An exciting opportunity has arisen to join us as a Caseworker, providing practical support interventions to survivors of sexual violence.
Posted 1 week ago
Endometriosis UK, Multiple Locations (Hybrid)
£38,000 - £42,000 per year (Including London weighting)
Policy and Campaigns Manager
Posted 1 week ago
Rainbow Trust Children's Charity, Multiple Locations (Hybrid)
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Posted 2 days ago
Page 4 of 19
Teddington, Greater London (On-site)
£30,000 to £36,000 (depending on experience)
Full-time
Permanent
Job description

Senior Caseworker – Pathways

Location: Disability Action & Advice Centre, 4, Waldegrave Road, Teddington TW11 8HT

Contract: Permanent, Full-time, 35 hours per week

Salary: £30,000 to £36,000 (depending on experience)

Ruils is run by, and for, Disabled people. We exist to remove the barriers that prevent Disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

Pathways is a specialised welfare advice service that provides information, advice, advocacy and representation for Disabled adults (over the age of 18) living in the Richmond Borough. We work with clients, supporting them to navigate the complex Housing, Benefits and Social Care systems. In this role, you would be providing information, guidance and advice to Disabled people and their families, enabling them to have more choice and control over their lives.

We are also part of a larger network of Disabled-led advice services. Working together, we have developed pathways for Disabled trainee case workers, collated data on Housing and Benefits issues and have fed into important consultations and campaigns.

This is a unique and rewarding opportunity for you to work one-to-one with clients to effect change, whilst also having a positive impact on the wider system.

We are looking for someone who:

  • Will bring experience of supporting people with complex welfare, housing or social care issues.
  • Is confident advocating on behalf of clients when needed.
  • Has an understanding of the welfare benefits system, disability rights and the Social Model of Disability.
  • Can break down complex information so it feels clear and manageable.
  • Works in a calm, methodical way, keeping accurate records.
  • Is compassionate, patient and values-driven.

Duties and Responsibilities:

  • Provide timely and accurate advice on welfare benefits, housing and social care to support Disabled people to live independently.
  • Analyse clients’ situations, identify solutions and guide them through complex systems, signposting where appropriate.
  • Work with clients on a short to medium term basis, helping with referrals, forms, letters, appeals and navigating processes.
  • Support clients to gather evidence and prepare for Benefit or Housing applications and appeals, ensuring deadlines are met.
  • Attend key meetings and appeals with clients, advocating for them and helping them put their case forward confidently.
  • Develop accessible information resources (guides, bulletins) to help clients navigate health, care, benefits and housing systems.
  • Build and maintain strong relationships with partners, contributing to forums, campaigns and shared problem-solving.
  • Provide supervision and support to trainee caseworkers, including induction, case file reviews and contributing to their development.

What we can offer you:

  • A vibrant and interesting work environment – every day is different.
  • An experienced and supportive leadership team.
  • Training and development opportunities.
  • Flexible working.
  • Kind and caring colleagues who work as a team.
  • A cycle to work scheme.
  • An employee assistance programme (EAP).

We operate a Guaranteed Interview Scheme. We will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this Guaranteed Interview Scheme.

A full Job Description and Person Specification can be downloaded below. To apply, please visit our recruitment page via the ‘Apply’ button

Closing date: 17 April 2026.

Interviews: 19 May 2026 (face-to-face).

Application resources
Organisation
Ruils-Independent Living View profile Organisation type Registered Charity Company size 51 - 100

Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.

Ruils-Independent Living  logo Play
Posted on: 19 March 2026
Closing date: 17 April 2026 at 23:30
Tags: Administration, Advice / Information, Advocacy, Customer Service, Housing, Conservation, Customer support, Deaf, Engagement / Outreach, Homelessness, Information Management, Learning Disability, Mental Health, Public Health, Safeguarding, Wellbeing, Direct / Supporters, Grants, Social / Support Work