Administration support volunteer jobs

Epic is looking for a Finance & Administration Officer to support the Operations Department of an international charity supporting high-impact non-profit organisations.

The Finance & Administration Officer will work under the leadership of the Director of Finance & Administration. 

This position will allow the successful candidate to acquire hands-on experience across payroll coordination, organisational operations, financial administration, and grantmaking support within a fast-growing international non-profit organisation. As a portion of the Epic team is based in Paris, a good working knowledge of French (spoken and written) is required.

This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to demonstrate flexibility, adaptability, and the ability to take ownership while working independently.

Epic offers an enriching and agreeable work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.

Responsibilities 

Financial & Grant Coordination

• Support Epic’s bi-annual grantmaking process, including but not limited to drafting and distributing grant agreements and archiving documentation.

• Manage the process of financial reporting from Epic’s portfolio organisations, coordinating with the Operations and Programs teams to verify compliance with Epic’s reporting requirements.

• Assist with administrative monitoring of supported organisations, including data collection and documentation management.

• Process invoices and reimbursements, maintaining accurate payment trackers and supporting financial operations.

• Collect, organise, and archive invoices and accounting documentation to ensure financial compliance and efficient record keeping.

• Initiate bank transfers in the absence of the responsible person.

• Review donation records in Salesforce, help reconcile them with the accounting records, and ensure supporting documentation is complete and properly archived.
   

HR admin & Payroll Management

• Maintain and update HR policies, including the Employee Handbook, ensuring compliance with labour laws and regulations in the UK and France.

• Manage employment contract administration for employees, interns, volunteers, and consultants or any other type of contracts across France and the UK, ensuring compliance with relevant legal frameworks.

• Manage payroll for France and the UK directly through the PayFit payroll platform, ensuring accuracy, timely processing, and compliance with local employment and tax regulations.

• Coordinate relationships with external benefits and training partners (e.g. healthcare providers, occupational health department (France), and training bodies.

• Support managers with recruitment and onboarding processes across teams (distributing screening questionnaires, preparing onboarding plans, coordinating onboarding logistics, etc.).

• Manage administrative onboarding and offboarding for employees, interns, and volunteers, ensuring a smooth and well-structured integration and offboarding process. 

• Help organize team trainings and monitor individual staff trainings.

• Manage and update workplace risk assessments.

• Help manage all other obligatory processes stipulated by the labour code.

Operations & Administrative Management

• Conduct research and manage procurement processes for administrative goods and services.

• Maintain office supplies, services, and operational inventory, ensuring timely procurement and efficient management.

• Support regulatory declarations and submissions to relevant authorities and institutional stakeholders.

• Contribute to the optimisation and streamlining of administrative and operational workflows.

Other Responsibilities

• Provide support on additional HR, financial, or operational projects as required.

• Any other task that may be requested in the scope of these general responsibilities.

Position Requirements

• Must have the right to work in the United Kingdom 

• Proven professional experience within a startup or small non-profit/charity environment, demonstrating the ability to operate effectively in a fast-evolving international organisation.

• Dynamic, open, and autonomous disposition 

• Strong organisational and project management skills with the ability to manage multiple priorities with an impeccable attention to detail

• Good knowledge of HR administration and employment practices in international or multi-country environments

• Excellent level of English and professional working proficiency in French (written and spoken). Please note that interviews will be conducted in both English and French. 

• Mastery of Google Suite and the Microsoft Office Suite. Experience with Salesforce or another CRM is also desired.

• Minimum of 4 years of relevant professional experience 

Contract Details

• Position based in London, UK.

• Contract type Permanent – Full-time

• Working hours: 40 hours per week

• Salary range: £32-37k / gross annual

• Position to fill as soon as possible.

Employee Benefits 

• Flexible Work Arrangements: Up to 2 days of teleworking per week.

• 5 weeks of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year's. 

• Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents. 

• Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions 3%.

• £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.

• Workplace Amenities: Access to modern workplace amenities: onsite cafes and snacks, and recreational facilities.

CRM and Supporter Care Lead

37 hours per week.
Salary: £30,984

Treetops is entering one of the most exciting periods in its history.

With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.

We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.

Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.

This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.

Key Responsibilities

· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
 

· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
 

· Ensure the primary CRM holds all relevant supporter data from every source and database
 

· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
 

· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed

What we’re looking for

An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:

· Experience managing CRM databases
 

· Strong Excel skills, including data manipulation and transfer
 

· Experience developing supporter or customer relationships
 

· Experience handling and processing large datasets
 

· Knowledge of database queries, reports and imports
 

· The ability to communicate technical information clearly to non‑experts

How to apply

For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.

Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.

Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.

Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. We’re expanding our service and looking for new administrator to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Administrator

Location: Reading with hybrid working arrangements.

Contract: Permanent full time 37 hours per week. Part time opportunities will also be considered at a minimum of 15 hours per week over at least 2 days.

Salary range: Full time salary range £24,243 to £26,855 per annum. Part time opportunities on a pro-rata basis of this range.

About the role:

As the BB4K Administrator you will provide essential administrative support to the BB4K team and service we deliver. This includes:

· database administration

· planning and managing the service delivery diary

· ordering resources and stock for service delivery

· general administrative tasks

· responding to initial enquires

· arranging meetings and taking minutes 

About you:

As a successful BB4K Administrator, you will have experience of providing administrative support in a busy environment, with accurate attention to detail. With excellent interpersonal skills, you’ll work collaboratively with a positive and flexible approach. You’ll be organised, able to meet deadlines and confident collating and recording accurate information. You’ll be efficient working with data to identify and present key points and produce clear, informative reports.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful. Please also visit our website for contact details for an informal chat about the role.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Tuesday 07 April 2026          

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.

Other roles you may have experience of could include: Admin Assistant, Administrator, Admin Support, Customer Admin Support, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

Hammersmith and Fulham Foodbank is a well established and busy charity making a positive impact in our community. We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound support and working with partners to meet local needs. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
 
At Hammersmith and Fulham Foodbank, our mission is to create a profound and lasting impact on our community, and we're looking for an Administrator. This critical role will be the front face of our organisation and so a range of high-quality skills is required to deal with donors, funders, partner agencies and those needing a foodbank. All our services are delivered with dignity and compassion, but we also have eligibility criteria and limits on what we can offer. 
 
We are an organised and efficient team and passionate about supporting those who need us and connecting people with the broad support to make a difference in people's lives. If you feel you can add value and positivity to our organisation, please apply as soon as you can.
 
Key responsibilities:

• Administration and Customer Service – ensure comprehensive admin support across our departments and with stakeholders externally. Use your high-quality customer service skills to support our clients and their needs.
• Resource Management – resource management of our non-food resources across our sites, collaborating with staff and volunteers whilst managing inventory systems and completing required checks.
• Home Delivery Admin – support our home delivery requests, liaising with relevant coordinators internally, supporting the effective organisation and delivery of resources, and supporting our volunteers to make successful home deliveries.

 
What you'll bring:

• Experience in dealing with a range of stakeholders and using high-quality customer service skills
• Experience in effective delivery of supporting wide-ranging administration tasks, whilst comfortable learning and working with new and varied technology
• An adaptable and empathetic approach, using your initiative and identifying solutions to the benefit of our service and our clients
• A commitment to social justice, equity, diversity, and inclusion
• Excellent interpersonal skills, with good communication skills (both written and verbal).

 
Requirements: An Enhanced DBS check is required for this role as we work with vulnerable people in society.
 
What we’ll offer:

• Full-time (37.5 hrs), indefinite contract
• Competitive salary
• 33 days annual leave
• Generous pension scheme
• Competitive benefits
• Opportunities for professional growth
• Opportunity to work with a talented and committed team of staff and volunteers to support the needs of our community.

 
Application Deadline:
 
Please note that the closing date for applications is initially set for Monday 30th March 2026, but depending on the number of applications received, we may bring this forward. We encourage early applications. 
We aim to interview on the following dates: Wednesday 15th and Thursday 16th April 2026. 
 
Further details:
 
Location: Based at HFFB Warehouse, Ravenscourt Road, W6 0UD, with regular visits to all other local Foodbank centres (see locations page of our website). Opportunity for some home working by arrangement.
 
Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.
 
Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.
 
Strictly no agencies, please.
 
About Hammersmith and Fulham Foodbank: 
 
We are the Hammersmith and Fulham Foodbank, an independent charity, and a proud member of the Trussell Trust Foodbank Network, providing a range of essential services for people who need help in our community. Our mission is the prevention and relief from poverty. But we don’t ‘just’ provide food. We know that by the time someone comes to the Foodbank, there may be wider issues needing support, which is why we also offer professional advice through our partners, such as Citizens Advice H&F and connect people with a breadth of local support. We achieve a life-changing impact through our foodbank sessions and our Hub on the White City Estate. We believe in helping the whole person, responding to the changing needs we see, and we push for early intervention in our borough to avoid people reaching crisis.
 
REF-227 200

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant, you will provide high quality administrative support to the high risk domestic abuse team. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties.

Key Responsibilities:

• Upload referrals to our computerised case management system, in accordance with our standards.
• Manage incoming and outgoing mail, telephone and general queries for the service
• Collate and supply information and correspondence to internal and external contacts
• Liaise with referring agencies to improve referral information and support referral pathways.
• Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.

About You:

Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.

You will need:

• Effective verbal and written communication and numerical skills.
• Experience working in an adminstrative setting role
• Experience of providing administrative support to a team
• Understanding and knowledge of the requirements relating to confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Strong record keeping skills with a focus on quality and accuracy.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We’re currently recruiting one part-time Charity Administrator. The post is office based and offers a great opportunity for a varied role in a forward-facing young people’s mental health charity. The job description in this pack provides a generic overview of the Administrator role. Administrators are based centrally with other support staff. Our Administrators are a vital and valued part of our team supporting and enabling the work of our mental health practitioners and the work of the Charity overall. Administrators report directly to the Service Administration Manager and will work collaboratively within a team of administrators covering different services as needs arise. 

Role Purpose: To be part of the administration team responsible for the administration of Off the Record’s services. The post holder will be the predominant point of contact for young people and professionals contacting the services and hence a sensitive and professional telephone manner will be of key importance. However, the post holder will NOT be acting as a mental health practitioner and will be expected to maintain clear boundaries between their role and that of the mental health practitioners. 

Working for Off the Record 

We have a committed team of around 70 paid staff and our work is funded through a variety of sources including South West London ICB, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across initiatives such as our First Contact Team.   

We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have worked with us for several years including a substantial number who originally began working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension, an EAP and store & event ticket discounts. 

Commitment to Equality, Diversity & Inclusion    

Off the Record is fully committed to the principles of Equality, Diversity & Inclusion. This commitment is demonstrated through our recruitment processes; our proms and comms; our staff training and development; the development of new and innovative community-based services and the wearing of our rainbow lanyards.    

Off the Record’s senior management team are responsible for leading, driving and delivering OTR’s diversity commitment actively ensuring equality of access and outcomes for all children and young people. OTR is engaged fully in achieving equality of opportunity including ensuring that its workforce understands, complies with and promotes our inclusion policies in their day-to-day work.    

Applying for the Post 

This information pack has the Job Description and Person Specification for the Charity Administrator role. Information about any other available posts is on our website Careers.

To be considered for the position, the Application Form and the Equality & Diversity monitoring form need to be completed and returned via email by 5pm on Tuesday 7 April 2026. Both can be found on our website. Please click the Redirect to Recruiter button to be transfered to our website to apply and for more information.

Join us and help transform lives.

We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives.  This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.  

As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care.  A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.

Please refer to the job description for further information.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

First interviews: 27 April 2026

Project & Fundraising Support Officer

Are you looking to start or grow your career in the charity sector? We are seeking a motivated and enthusiastic Project & Fundraising Support Officer to assist with our UK and international work preventing and treating needless disability.

Location: Haywards Heath (office-based, with some travel in West Sussex)
Salary: £24,000–£26,000 (35 hours/week)
Contract: Fixed-term (12 months, with intention to extend depending on funding/performance)
Benefits: 25 days holiday + bank holidays, 5% pension, enhanced sick pay

About the role
This is a varied, entry-level role offering hands-on experience across programme delivery, fundraising, communications and administration. You will support our UK nutrition project - the IMPACT Tasty Team - helping deliver community sessions, recruit volunteers, liaise with partners, monitor activities and support fundraising and reporting.

You will also contribute to IMPACT's wider international work, including assisting with fundraising proposals and donor engagement, supporting communications and social media, and helping manage relationships with international partners in Asia and Africa.

About you
We are looking for someone highly motivated, proactive and eager to learn. You will have strong communication and organisational skills, a flexible approach and the ability to work both independently and as part of a small team. A genuine interest in nutrition, community projects, international development and fundraising is essential.

Some relevant experience (paid or voluntary) is desirable but not required.

This is an excellent opportunity to gain broad experience and play a meaningful role in a small, impactful charity.

Eligibility to work in the UK is essential.

The British Heart Foundation (BHF) is fully committed to ensuring the safety and wellbeing of its staff, volunteers, contractors and customers.

We are looking for an excellent administrator to contribute towards an effective Health & Safety team.

As a Health & Safety Administrator, you’ll play a pivotal role in dealing with the day-to-day administration of the BHF's online incident/accident reporting system (Alcumus) and ensure that all case workflows are escalated when necessary and followed through to completion.

You'll be the team’s first point of contact answering health and safety enquiries whilst also supporting the wider health and safety team on other administrative projects as and when required.

You'll also be responsible for ensuring that the Health & Safety Teams Safety Management System is maintained and updated where necessary.

About you

We are looking for a well-organised administrator with strong communication skills and high competency in MS Office.

To excel in this role, you will:

• Be skilled in using databases or case management systems to track work.
• Demonstrate experience in gathering information, following up on actions, keeping documentation up-to-date, and using data for reporting.
• Have experience in a fast-paced, dynamic team with changing priorities, working both independently and as part of a team, confidently escalating concerns when needed.
• Become a process expert, ensuring best practices are adhered to.
• Have excellent written and verbal communication skills to engage all stakeholders professionally and promptly.
• Be highly organised with great time management.
• Have experience supporting projects and initiatives, collaborating with your team and the wider organisation​

Knowledge of health and safety legislation and the retail sector is highly desirable.

Belonging at BHF 

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

To hear from our people, check out Belonging at BHF. 

Working arrangements

Please note this is a fixed term contract for 18 months.

This is a home-based role, with occasional travel to our sites across the UK. There will also be a requirement to travel to BHF offices where necessary for team events and meetings.

Benefits and development 

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

The interview process will consist of two stages. The first stage will be a one way video interview. Successful candidates at this stage will be invited to a panel interview via MS Teams. 

How to apply

For more information and to apply, visit our career site.

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for visa sponsorship. 

About Us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About The Role

Location: Hybrid - The Grange, Saunderton, Buckinghamshire
Salary: £27,050.40
Contract: Fixed term - 18 months
Hours: 35 hours per week

The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People.

Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme.

The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy.

In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs’ supporters.

Building good internal relationships within our Charity is an important part of this role as you will be working with various teams.

KEY TASKS OF THE ROLE:

Stewardship

• Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement.
• Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work.
• Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner.
• Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards.

Puppy Sponsorship

• Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team.
• Assist with maintenance of Puppy Sponsorship data on the Charity’s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager.
• Promptly action any tasks set via the CRM system.
• Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar.

Appeal Data & Fundraising Activity

• Prepare data for Puppy Sponsorship updates and build email communications.
• Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products.
• Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods.

Additional Requirements

• Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme.
• Conduct yourself in a professional manner at all times.
• Treat all supporter personal information according to GDPR requirements.
• Adhere to the Hearing Dogs Equal Opportunities statement and polices.

You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours.

About You

The following attributes are considered essential for the job:

• Qualifications (GCSE equivalent) in Maths and English
• Administration experience, particularly within a customer relationship database (CRM)
• Experience of working in a customer service environment
• IT competency with all Microsoft packages
• Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail
• Customer-centric approach to ensure all supporters have the best possible experience of our Charity
• Work well with a range of people
• Recognise and embrace the role in an energetic and positive way
• Approaches the role with a balance of kindness and fairness

The following attributes are considered desirable for the job:

• British Sign Language qualification
• Experience of working with people with Hearing Loss
• Awareness of Hearing Link and Hearing Dog range of services
• Experience of working within the voluntary sector

Please apply by providing your CV and Cover Letter by 10th April 2026.

We are currently looking for a Administrator/Receptionist to join our team at St John's College.

You'll provide administrative and reception support to St Johns College residential management and wider Senior Leadership Teams. You'll be responsible for organising meetings as required, booking rooms and accurately recording minutes as required. You'll also design and maintain data tracking sheets for quality assurance purposes using Microsoft Excel.

You'll raise residential purchase orders and complete monthly credit card reconciliations on behalf of the Senior Leadership Team. You'll help plan and organise events as required by the wider SLT, coordinate logistics such as booking spaces, arranging materials and communicating with staff and learners.

We are looking for someone who has:

• Experience of providing high quality administration support within a fast paced/ busy and pressurised environment
• Excellent IT skills – Microsoft Office particularly Excel, PowerPoint, Work and Outlook
• Excellent interpersonal skills at all levels via telephone and written forms of communication including experience of being able to set out and form correspondence or reports
• Experience of using own initiative to plan, organise and manage own workload in an environment where priorities change daily and yet keep to deadlines

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Location: Camden (Head Office)/Hybrid

Salary: £29,385 - £30,671 per annum 

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2027)

Closing Date: Monday 30th March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an NLRC Helpline Administrator at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The London Survivors Collective is comprised of seven organisations (The four London Rape Crisis Centres, Galop, Survivors UK, and Respond) working together to provide comprehensive support to victim/survivors of sexual violence across London. Our alliance model enables us to draw on each member’s expertise and provide all victims/survivors with the specific care that is tailored to their needs.

Services are tailored for women, men, non-binary, LGBTQ+, disabled, neurodiverse victim/survivors addressing intersectional and unique needs. North London Rape Crisis supports women and girls, transwomen, and non-binary people aged 11+ who have experienced sexual violence at any point in their lives.

About the Role

This is an exciting time to join North London Rape Crisis as the Rape Crisis Administrator. You will primarily support the Helpline Service, ensuring that the administrative work of the Helpline service is delivered to a high standard. You will support the Helpline Managers maintain, develop, and promote the Helpline Service to ensure survivors are able to access support. You will support the wider NLRC team as well, ensuring that administrative work of the various NLRC services is undertaken and maintained to a high standard. You will undertake shifts on the Helpline, as and when required by the Helpline Managers.

You will be ensuring diversity and equity is at the centre of the service and service delivery, and that the service continues to be responsive to, and meet the needs of all survivors in a trauma-informed, anti-oppressive way.

About You

Successful applicants will have knowledge of sexual violence and its impact on victim/survivors. You will have strong time management and organisational skills, excellent collaborative working skills and experience in executing high quality administrative tasks. You will also be empathetic and work from a psychologically-informed framework. It is essential that you have experience of using Office Excel and the ability to use an online case management system. You will also have excellent verbal and written communication skills.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Profile

Volunteering Support Administrator
Salary: £24,394.50 per annum FTE (£14,636.70 per annum actual for 22.5 hours a week)
Contract: 6‑month fixed-term contract
Work Pattern: 22.5 hours a week. The total hours can be worked across three, four or five days on a flexible basis.
Location: Based at WWT Slimbridge, with an option for hybrid working.

About The Role

At WWT we're on a mission to restore wetlands and unlock their power. Over 1000 volunteers play a crucial role in helping do just that. From designing great volunteer roles, to providing training and support, our central Volunteering team makes sure that every volunteer can contribute in a way that is meaningful and fun.

We're looking for an organised and proactive administrator to join the team. You'll play a key role in keeping our volunteering systems, processes and data running smoothly - helping our teams across WWT provide an amazing experience to every volunteer.

From keeping an eye on our recruitment processes, managing data and reports and keeping everything up to date, to working directly with volunteers in our team and supporting colleagues across the charity, you'll be a fundamental part of a friendly, busy team.

About You

The successful candidate will:

• Have experience working with databases and reporting.
• Have excellent organisational skills.
• Be happy to organise their own work, whilst supporting a busy team.
• Be great with people, providing excellent customer service within WWT and externally.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

If you bring great organisation skills, and want to play a key role in supporting a central team that makes a real difference to how we work, we'd love to hear from you.

Closing Date: Sunday 29th March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

UCB is looking for a proactive and hands on Prayerline Volunteer Support Lead to join our Prayerline team.  Working with the Head of Prayerline you will be responsible for delivering a high-quality, Scripture-based remote prayer ministry. This role combines spiritual leadership, operational oversight, and strategic data analysis to ensure Prayerline remains a place of safety, dignity, and spiritual growth.

You’ll oversee the volunteer support and system monitoring team, ensuring that every caller and volunteer experiences excellence in care, communication, and technology. You’ll also play a key role in shaping the future of Prayerline through data-driven decision-making and cross-departmental collaboration.

The successful candidate will have excellent administrative, problem solving and analytical skills; understanding the importance of how accurate data reporting informs improved service delivery.  You will also need to be flexible in your approach as there will be occasional evening or weekend working to cover for team support and absence.

If you are passionate about seeing people’s lives changed through the power of prayer and have a desire to help us improve our service; if you have excellent communication skills and are proficient in expressing a narrative based on data analysis, then you could be the person we are looking for.

This position is currently based at our Broadcast Centre in Hanchurch Lane, Hanchurch, Stoke-on-Trent ST4 8RY while work is being undertaken at our premises in Westport Road, Burslem, Stoke on Trent.

Closing date for applications: 27th April 2026 - noon

Pre-Interview Zoom: 14th May 2026

On-Site Interview: 22nd May 2026

Salary: £26,500 - £30,190 per annum depending on skill and experience. Plus, staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

For an application form and job description please visit our website

Don’t forget to visit our privacy page.

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy