Administrator and events volunteer volunteer jobs

Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum.  As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.

This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in Scotland and Wales to facilitate the delivery of our support services through our network of volunteers.

At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.

The Volunteer Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Volunteer Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.

The Volunteer Coordinator will help to raise the charity’s profile and work with the wider team to develop exciting new projects to achieve our ambitious goals.

Closing date for applications: 10am Wednesday 11th February 2026 

Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.

Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum.  As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.

This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in England and Wales to facilitate the delivery of our support services through our network of volunteers.

At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.

The Scottish Development Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Scottish Development Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.

The post holder will help to expand our reach in Scotland to help raise the charity’s profile and ensure we are delivering vital supportive services to everyone affected by in Scotland this includes work with the wider team to develop exciting new projects to achieve our ambitious goals.

Closing date for applications: 10am Wednesday 11th February 2026 

Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.

Location: Home-based in Scotland 

We’re looking for someone to fulfil a wide range of duties working alongside the other Administrative Assistant and volunteers in support of the Office Manager to provide coordinated administration across the Cathedral team. In addition, the post holder will support the Chief Operating Officer in tasks related to the management of the residential let properties located in Old Portsmouth. This includes coordinating property checks, arranging basic repairs and maintenance, supporting lettings activity, and carrying out viewings when properties are vacant. The property portfolio includes flats accessed by stairs only and will require the post holder to visit the flats in accordance with our lone working policy..

The successful candidate will have:

§ Good proven administrative, organisational, planning and IT skills including Microsoft 365 

§ Strong interpersonal skills including tact, confidentiality and discretion with the ability to communicate and work with a wide range of stakeholders.

§   A proven ability to work flexibly and proactively as part of a busy team

§   The ability to work alone and under pressure

§   Be committed to equal opportunities and inclusivity and upholding the highest standards of standards of safeguarding practice 

§   The physical ability to climb stairs to properties and manual handling tasks, such as moving furniture, office equipment and stationery

§ Empathy with the beliefs and values of the Christian Faith and the aims and objectives of the Church of England

Ideally you will also have knowledge of music and liturgy and building management coordination.

Hours: part-time 30 hours a week (excluding lunch breaks) split approximately 0.75 administrative and 0.25 hours lettings, worked across office hours Monday-Friday. Some weekend hours will be required occasionally, and some evening working is likely with Time off In Lieu awarded in line with Portsmouth Cathedral’s Policy.

Benefits of working at Portsmouth Cathedral:

• Generous leave allowance of 25 days (pro rata for this part-time post) plus all public holidays and two 'given' days at Christmas.
• Employer pension contributions of 7.5% (1.0% employee contribution)
• Commitment to professional development and training.
• Cash health plan

Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.

Closing date for applications: 23.00 Sunday 15th February 2026
Interviews will be held 26th February 2026

South East London Mind’s award-winning Mindful Mums Programme aims to build resilience and prevent pregnant and new mums from developing mental health problems during the perinatal period (pregnancy up to 1 year). This year marks the service’s 10-year anniversary, supporting over 4,000 parents across South East London.

Our peer support volunteers are at the heart of what we do, helping us to deliver weekly wellbeing groups, walking groups and one-to-one befriending for new mothers and birthing people. Their dedication makes a real difference, and we are committed to supporting them every step of the way.

We are seeking a proactive Senior Peer Support Coordinator to lead on the provision of a high-quality peer support volunteer programme for over 50 volunteers. This role is responsible for all aspects of the volunteer life cycle, from marketing and recruitment, delivery of induction training on perinatal mental health and psychoeducational tools used within Mindful Mums, through to reflective supervision, delivering our CPD programme and finding the right role for each volunteer within the service. 

You will work alongside Senior Project Coordinators and the Service Manager to ensure we deliver on our targets, supporting with programming our wellbeing groups and one-to-one befriending. You will be a skilled people manager and effective communicator, responsible for the line management of staff and ensuring the service is represented at stakeholder and partner community events. You will be a confident facilitator, as some group delivery will be expected.

Like us, you will be passionate and knowledgeable about the role of peer support within recovery-focused perinatal mental health and the NHS Competence Framework for Mental Health Peer Support Workers. You will be experienced in supporting volunteers, providing supervision and acting as a mentor in their professional development. You will be highly organised with experience of project management in a target-driven environment.  An ability to work independently but collaboratively, to be proactive and highly organised is essential for this role.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 8th February (11:59pm)

Likely interview date: Tuesday 24th February

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Operations & People Support Officer

Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool

Job Purpose

This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.

You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.

Main Duties & Responsibilities

Fundraising & Office

• Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.

• Handle sensitive information appropriately, maintaining confidentiality at all times.

• Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.

• Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.

• Provide excellent customer care and donor stewardship in every interaction.

• Manage incoming mail, ensuring it is opened, distributed and responded to promptly.

• Process donations in line with established receipting procedures.

• Adhere to audit procedures and liaise with the Charity’s auditors.

• Maintain filing systems, ensuring safe storage and regular archiving of records.

• Support the senior management team, including organising meetings and room bookings.

• Undertake banking procedures, ensuring donations are accurately recorded and banked.

Hospital & Online Shop

• Process online shop orders in a timely manner.

• Run regular online sales reports for the Operations Manager.

• Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.

• Provide customer service in the hospital Atrium shop and support front desk cover as required.

• Cash up the till, ensuring all sales are accurately recorded and passed for banking.

Database Support

• Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.

• Produce analytical reports from the fundraising database for audit purposes.

People / HR Support

Provide People/HR administrative support in the following areas:

• Recruitment, including coordinating recruitment and induction of new starters.

• Volunteer coordination, ensuring a robust process from expression of interest through to induction.

• Ensuring all staff have DBS checks in line with Trust requirements.

• Administration of staff annual leave and absence reporting.

• Creating staff correspondence, including pay award, furlough and other required communications.

Other Duties

• Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.

• Be an active and supportive team member, contributing to team development and collaborative working.

• Attend and support fundraising events where required.

• Undertake any other reasonable duties as requested by your line manager.

Person Specification

Qualifications, Knowledge & Experience

Essential

• Experience managing a demanding and varied workload.

• Proven experience handling cash and working within audit and procedural controls.

• Strong customer service background.

Desirable

• Experience working in a charity.

• Experience using a CRM system or database.

• Experience using Shopify or other online sales platforms.

• HR experience or qualifications.

Skills & Attributes

• Commitment to equality, diversity and collaborative working.

• Excellent written and verbal communication skills.

• Ability to build strong working relationships.

• Self-motivated with a positive attitude in a fast-paced environment.

• Highly organised, adaptable and able to manage shifting priorities.

• Able to work effectively both independently and as part of a team.

• Strong understanding of data protection and confidentiality.

• Excellent IT skills, including Microsoft packages.

Additional Requirements

Essential

• Strong interest in working for a children’s health charity.

• Commitment to the values of Alder Hey Children’s Charity.

• Willingness to get involved across the Charity.

Desirable

• Willingness to occasionally work outside normal office hours.

Our Values

At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.

• Courage: We try new things, take risks and speak up. We are accountable and unstoppable.

• Together: We work as one team, celebrate diversity and empower one another.

• Passion: We care deeply about what we do and inspire others.

• Magical: We are creative, child-led and create special moments that go the extra mile.

Four-Day Working Week

In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.

Additional Information

This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.

Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Administrator

We are looking for an Administrator to join the team, providing proactive executive and administrative support to the Chief Executive.

This is a part-time role, offering hybrid working.

Position: Administrator

Location: Stonehouse Gloucestershire/Hybrid (Onsite parking available)

Hours: Part-time (18 hours, ideally over 3 – 4 days, with 4 hours per week working from home)

Salary: £24,404 pro rata (£11,872 per year actual)

Contract: Permanent

Closing Date: 23rd February at 9am. This job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters

Interviews: Will take place on a rolling basis, so apply early.

The Role

You will provide administrative support to the Chief Executive, including diary and inbox management, coordination of fundraising/reporting deadlines, preparation of reports and Board papers, and administrative and communications support for the Dad Matters programme.

About You

We’re looking for someone who has:

• Experience in administration or PA/EA support.
• Experience preparing reports, presentations, and meeting papers.
• Experience with event management platforms (e.g. Eventbrite).

You don’t need to meet every single requirement in the job description. What matters most is that you are highly organised, detail-focused, interested in the work of the charity, adaptable, willing to learn, and a strong team player.

If this sounds like you, then apply today!

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Admin, Administrator, Administration, Admin Officer, Support Administrator, Administration Officer, CEO Admin, CEO Administrator, Clerical. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Role

If you are passionate about the outdoors, have a "roll up your sleeves" attitude and are looking for a role where your event management skills will make a lasting impact on young lives, then this is the job for you. We’re seeking a dynamic individual who can lead our exciting portfolio of outdoor challenge events and help us take our fundraising to the next level.

The Youth Adventure Trust's outdoor challenge events are a vital source of funding for the charity, and the relationships we build with our participants and corporate partners are more important than ever. This is where you come in.

As our Challenge Events Manager, you'll be the driving force behind our exciting challenge events portfolio.You'll work on bespoke corporate team-building challenges, high-energy industry networking events like the Hike Bike Paddle for the sports and outdoor sector and the Housebuilders Challenge, and our popular open events like the Wiltshire 3 Peaks Challenge and the Somerset Cycle. 

Challenge events not only enable people to raise amazing sums for the charity, but are also a fantastic way to engage supporters with our work, giving them the opportunity to step outside their comfort zones, embrace the outdoors and achieve things they never thought possible - similar to our work with the young people on our programmes.

The Challenge Events Manager role is a varied position which would be perfect for somebody who has event management experience. You will be responsible for the full event cycle, from the initial planning, participant recruitment and stewardship to on the day event delivery and post event follow ups. You will be somebody who can spot opportunities, take on a project and run with it. You’ll be an excellent communicator, happy to pick up the phone to chat to event participants, deliver pre-event webinars or create engaging participant emails. You’re self-motivated, well organised, able to multi-task, a strong administrator, a fantastic team player, have excellent interpersonal skills and enjoy being outdoors. You should also have some fundraising experience, ideally in a paid capacity but in a voluntary capacity would also be considered.

You'll work closely with the Corporate Partnership Manager, who is highly experienced in delivering our challenge events, but needs time to develop new corporate partnerships which is why we have created this new role. You'll also line-manage our Events Fundraising Officer who plays a key support role on the events. You must live in or near the South West as there will be a semi-regular requirement to attend in person staff meetings, visit programmes and join event planning sessions.

About You

You’re a people-person, self-motivated and highly organised. You are as comfortable managing a budget and a CRM database as you are standing on a mountain side in your waterproofs! You’ll have:

• Event Expertise: A proven track record in delivering successful fundraising or challenge events.

• Fundraising Experience: You might be an existing fundraiser or somebody who has taken on fundraising activities in a voluntary capacity. You will need to be able to relate to the challenge participants and guide them on how to reach their fundraising targets.

• Agility: The ability to think on your feet and adapt plans dynamically when situations change on the ground.

• Leadership Skills: Experience managing staff or volunteers and the ability to motivate a team.

• A Passion for Adventure: A genuine love for the outdoors, comfortable in wellies and waterproofs with an understanding of 'the power of the outdoors'.

The Charity

At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.

We’re proud to offer our programmes completely free of charge to participants, and with ambitious plans to help more young people over the coming years, our fundraising challenge events are more important than ever.

Why Join Us?

This is a unique opportunity to make a direct and lasting impact on young lives through your passion for the outdoors. You’ll be part of a small fundraising team with a big heart, with plenty of opportunities to visit our camps and see the tangible impact of your work. 

If this sounds like the perfect fit for you, please download the full Job Pack for more details, including the job description and person specification. All applicants must complete an application form and refer to the job description and person specification in their application.

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and expects all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment. Full details can be found in the Job Pack.

We are looking for a Centre Co-ordinator to support the work of the developing Cambridge Rape Crisis Centre team by ensuring the smooth running of the charity’s office, administration support and fundraising support.

It is a varied role that covers a range of support duties but there are two primary focuses of the role, which are:

1. To ensure effective office administration and support for CRCC and its services.
2. Supporting members of the public to fundraise for CRCC and support the charity’s fundraising volunteers to develop and deliver a programme of community fundraising activities and events.

To give an idea of our priorities for this role, we envisage the post holder’s time over a working week to be split as: 3 days office administration and support and 2 days fundraising support.

It is essential that the post holder has excellent office administrator skills but, whilst fundraising skills are desirable, we are able to offer training to develop the fundraising-related skills needed for the role.

Please note: It is an occupational requirement that the post holder is female, in line with the Equality Act 2010, Schedule 9, Part 1, Paragraph 1.

We are seeking a dynamic and organised Team Administrator to join our charity. You will manage the overall running of our office by maintaining our administrative processes, managing communications with housing associations and schools and working closely with the wider team in the implementation of training, workshops, events and projects.

This role will provide a variety of operational support to the Programme Team as we develop our offer and the delivery of intergenerational workshops. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change. We aim to make the role permanent in August 2026, subject to funding.

YOUR RESPONSIBILITIES:

Providing excellent admin support to the Programme Team and wider team

Guided by the Senior Programme Manager you’ll coordinate the administration of our programmes. You will work with the whole team to ensure contact details, registration forms, surveys and other relevant evaluation tools are completed and uploaded to our systems (CRM, Google Sheets, etc.) after workshops, activities, and other ad hoc events.

Being the go-to friendly face for our participants and partner organisations 

You will be the first point of contact for our general inbox, responding to queries, ensuring that new details are added to the database and actions are sent to the relevant member of staff. Your efficient, thoughtful, professional approach will build trust and support the development of close working relationships with our stakeholders.

Ensuring the Programmes Team and partners are workshop ready

Liaising with the Programme Manager and Senior Programme Manager you will make sure our workshop leads have the materials, equipment and details they need to run high quality sessions. You will send out emails and text reminders to facilitators, schools and schemes for upcoming workshops.

Communication and information support

You will support our communications as directed by the Fundraising and Communications Lead. Supporting InCommon’s events, managing correspondence with event attendees, procuring event materials, equipment and resources to ensure a high standard of delivery. You will foster good communications throughout the charity, with Trustees, partners and with relevant external agencies and funders.

Managing the InCommon Office

You will be responsible for making sure the office runs smoothly and have responsibility for health and safety, including fire safety. 

Benefits:

• £29,000 (pro rata), depending on experience

• We work a 4 day week (Monday - Thursday)

• Working in a warm, friendly team based in Brixton with some remote working

• 3% employer contribution to your pension

• 22.5 days paid annual leave per year (pro rata) plus public holidays

• A strong commitment to personal and professional development with a training budget available

As our Events Assistant you have an exciting opportunity to join our developing charity. Working closely with the Events Manager, volunteers and a small team of colleagues, we are looking for an enthusiastic and committed individual to provide efficient and strong administration and coordination for both existing and new supportive events for bereaved parents and adult siblings. This role also involves supporting the volunteers who facilitate online groups, in-person retreats, support days, and supportive walks.

For this varied and busy role, we are looking for a highly organised individual with excellent interpersonal, written and IT skills. You will be comfortable working across multiple projects, be able to prioritise effectively and manage your time well in this part-time position, as many projects are time sensitive. You will have some experience in event administration and coordination and be able to learn new processes quickly. Excellent attention to detail is essential in this role and you will also be able to build successful relationships with volunteers and staff.  The role requires a high degree of flexibility, including a willingness to work some evenings and weekends. You will work closely with colleagues while also using your own initiative to work independently and complete time sensitive tasks. 

Benefits include:
* Employer pension contributions at 3% of salary
* 5 weeks/25 days (FTE) annual leave (plus bank holidays)
* Personalised training and development budget
* Additional wellbeing/mental health days plus personal wellbeing budget
* Flexible working arrangements

Please note that this role is not involved in fundraising events. 

We value diversity and inclusion and actively support an inclusive culture. We welcome and encourage applications from individuals from all backgrounds, especially those from underrepresented groups and bereaved individuals. 

This role is open to applications from bereaved or non-bereaved individuals.  However, in line with our policy for our volunteer team, we request that any bereaved parents or siblings considering applying for this paid Events Assistant role are at least 4 years bereaved to enable time to be given to your own loss and grief.

The Compassionate Friends (TCF) is the UK’s only national charity providing peer support to bereaved parents whose child, of any age (from 1 month old to an adult child), has died from any cause. We also offer support to bereaved adult siblings and grandparents.

Via over 300 trained and supported volunteers, bereaved parents, adult siblings and grandparents themselves, we support over 25,000 bereaved parents each year through peer support offered in person, over the telephone, by email, online, and in print.

About the role

Listening Books is a national charity that provides an excellent audiobook lending service to anyone in the UK whose illness, disability, learning or mental health difficulty, impacts on their ability to read the printed word, or hold books. Our audiobook catalogue contains over 10,000 titles. We believe that books should be accessible to everyone.

The Membership and Recruitment Administrator will help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base.

They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service.

They will also provide administrative support to the charity, including answering the main telephone line and opening and processing post.

​The Person we are looking for

​We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. The ideal candidate will have excellent organisational and research skills and attention to detail, a friendly, can-do attitude, with a willingness to learn and be comfortable speaking to members and partners on the phone or online.

If you would like to expand your experience in the charity sector and have a passion for books and accessibility, then we would love to hear from you.

In return, we can offer you 20 days holiday (rising with service), plus bank holidays, as well as a generous pension scheme. 

Location

This is a hybrid role. Most tasks can be completed remotely, but you will be required to visit the office (Oval, London) for specific tasks, and we have a preference for this to be one day per week. Travel to attend events within the UK will also be required on occasion. 

How to Apply

If you would like to be considered for this position, please apply with your CV and a cover letter, ensuring that it addresses the person specification in the job description, which can be found when you click on 'Apply Now'.  Applicants who do not submit a covering letter will not be considered.

Deadline for applications: Wednesday 4th February at 6pm.  Please note that only candidates shortlisted for interview will be notified. Depending on volume of applications received, we reserve the right to close the vacancy earlier than this date, so please apply early if you are interested.

Interviews will be scheduled for 10th February, and will be held virtually on Teams or Zoom.

All appointments are subject to two satisfactory references, including a previous employer, evidence of the right to work in the UK and a basic DBS check.

Privacy notice: Details of unsuccessful applications will be held on record under the lawful basis of Listening Books’ legitimate business interests for a period of 6 months before being securely destroyed.

About us

Waterloo Uncovered is the ground-breaking charity that combines world-class archaeology with veteran wellbeing and recovery.  Through a range of innovative programmes, from excavation on the battlefield of Waterloo to discovery of the objects uncovered in our extensive Finds collection, we support meaningful engagement in heritage.

The role

This is a fantastic opportunity for a proactive indivudal who enjoys working collaboratively as part of a small, dynamic and passionate team, alongside an extensive network of volunteers.  Working across all aspects of our administration, in support of our operational delivery, communications, fundraising and outreach. 

Key responsibilities:

• Programme administration, engaging directly in support of beneficiaries for onboarding, logistics and follow up, answering enquiries and general tasks.

• Customer service, responding to email and telephone enquiries and correspondence.

• CRM and data management, including managing donors, volunteers and a wide range of contacts and suppliers information.

• Virtual office support, arranging meetings and team events, providing secretariat to Trustee Board, office contracts, suppliers and administration.

• Completing research as requested, compiling and summarising information for drafting applications for grants and trusts, managing fundraising pipeline and tracking, reporting schedules and reports.

• Administration of social media accounts, support to drafts of newsletter and impact reports, and other communication initiatives.

• Event administration, including bookings, logistics and support to outreach.

Start date: Immediate

Location: We work remotely with 1-2 days in London per month at your own cost

Salary: £24-25,000

Hours of work: 37.5 hrs per week

How to apply: CV with covering letter outlining your motivations for the role and how you meet the person specification

Closing date: 17.00 on Thursday 5 February

Interviews: Friday 13th February 2026 (tbc)

No agencies please

Can you help us?

 We are seeking a dedicated administrator to join our team and provide essential administrative support to our Specialty Training portfolio. As our Specialty Training Assistant (Exams), you will be responsible for the administration of high-stakes membership examinations, ensuring the integrity and efficiency of the College’s assessment processes. You will manage examination databases and question banks, process candidate applications and requests, and support the coordination of exam-day logistics, including digital platform setup. You will also support governance activities and contribute to continuous improvement initiatives to enhance exam delivery. To thrive in this position, you will need to be highly organised, meticulous, and confident in handling complex processes under pressure, with strong communication skills and proficiency in digital systems to deliver a seamless experience for candidates and stakeholders.

Job Title: Schools Engagement Coordinator (Inspiring the Future)

Reports to: Head of School Programmes

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week

Purpose: This is a fantastic opportunity to take on the role of Schools Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. As a charity, our mission is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.

This key post is part of the Schools Engagement Team with responsibility for working closely with primary school and secondary school teachers and leaders to support them with running activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded projects aimed at these audiences and general administrative support. 

Remuneration: £27k per annum

Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time

Job Purpose:

Reporting to the Head of Schools Programmes, the Schools Engagement Coordinator is responsible for working closely with school staff in promoting and empowering schools to utilise Inspiring the Future and Primary Futures, alongside delivering virtual activities for schools. These programmes are an online system connecting schools to an enormous range of fascinating volunteers from the world of work for virtual or in person activities to raise aspirations, provide insight into jobs, tackle stereotypes and demonstrate how learning at school in the present links to opportunities in the future.

This role will be split between supporting the general self-service programme for schools nationally in an administrative capacity and delivering on funded projects including delivering activities to a case load of schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.

What we are looking for in a candidate:

Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement.  We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.

The Engagement Coordinator will work closely with the Head of School Programmes and wider Inspiring the Future team to undertake the following key accountabilities:

Key Accountabilities:

The following areas are broken down to reflect the proportion of the role dedicated to each area, over the course of the academic year, with priorities differing at different times of year

Enquiries management and administrative support across the programme team:

• Managing the enquiries inbox and switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
• Providing targeted support to schools such as phone calls to primary, secondary schools and colleges independently utilising the programmes using a RAG (red, amber, green) system to convert them to successful activities
• Providing administrative support across the volunteer and school engagement teams, including record-keeping, data entry, meeting minute-taking, scheduling, event coordination, etc
• Monitoring new registrations from schools and sending welcome emails, keeping this up-to-date with the latest opportunities and messaging for schools
• Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
• Other ad-hoc administrative tasks as needed

School Engagement:

• Supporting new teacher registrants with onboarding processes such as welcome emails, platform demonstrations, info webinars
• Writing and coordinating persuasive communications campaigns to different groups of schools that have an interest in engaging with volunteers from the world of work
• In collaboration with rest of team, identifying need for and developing new resources and guidance to meet teacher needs and support them to make the most of our offers
• In collaboration with rest of team, developing and implementing new processes and technical improvements, to support increased school engagement.

Project Delivery:

• Recruiting and engaging schools according to the geographic or sector focus of a funded project
• Managing relationships with a case load of schools in different areas of the country to host planning calls, deliver sessions, gather evaluation data and ensure a legacy of independent usage
• Setting up virtual and face-to-face activities including school liaison, securing volunteers, test calls, setting up on the Inspiring the Future system and hosting on tech platforms e.g. Zoom
• Facilitating virtual and face to face activities to pupils to link with volunteers, hosting and designing themed sessions online to ensure an interactive and engaging experience for children and volunteers, following a Q&A or job guessing-game format.
• Supporting and co-hosting sessions to teachers including teacher training, staff meetings and info webinars to promote Inspiring the Future, deepen engagement and demonstrate independent usage
• Supporting the development of educational resources that provide insight into the world of work and different sectors

Person specification:

We are looking for someone with the following Skills/ Knowledge/ Expertise

Essential

• Minimum one year’s experience in a customer service, school engagement or school-based role
• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
• Strong organisational and administrative skills including close attention to detail and effective time management
• Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
• Good level of education, demonstrating capability in producing written content to a high standard.
• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
• Good working knowledge and practical application of Microsoft Office tools

 Desirable

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
• Experience in virtual facilitation with children and young people
• Experience of project management and delivery
• Experience of client relationships management (CRM) databases, in particular Salesforce
• Experience of marketing to schools
• Experience of working in a small team
• Experience of working with volunteers
• Understanding of safeguarding, risk management and data protection
• Comfort and confidence in working with data to inform actions

Personal Attributes

• Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds. 

The closing date for applications is 9am on Wednesday 4th February and interviews will take place in the week of the 9th February. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.

Please send a covering letter of no more than 2-3 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV. Please include your name and the role applied for in the subject line of your e-mail. Thank you

*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role

We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

Thank you for taking the time to consider this role. We very much look forward to receiving your application!

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding. 

About the Education and Employers Charity

Education and Employers is an independent UK based charity launched in 2009 with the original vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. Our current strategic plan and mission is available to read here. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools and 42% of primary schools have registered with us. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 5 million interactions between young people and volunteers from the world of work have already taken place.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.