Advocacy service manager jobs
About the role:
We are looking for an experienced individual to join our small, friendly and dedicated team to lead ILPA’s content and communications work. The successful candidate will be working collaboratively across the organisation to deliver a high-quality service to our passionate and committed members, and producing and disseminating ILPA’s internal and external communications through all available channels. This position would suit a self-motivated individual who is committed to our charitable objectives, and wants to help further them by: developing and executing our content and communications strategy; managing and improving our website; editing our weekly update to members; maintaining our crucial online archive of updates, documents, and data; and developing and executing our media strategy.
Start date: As soon as possible
Contract Type: Full time, Permanent
Reporting to: Chief Executive
Salary: £37,000-£42,000 per year, based on experience
Location: Hybrid (London 1 day per week; remote)
Application Deadline: 9.00am, Monday 24 August 2026
Application:
Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this by 9:00 am, Monday 24 August 2026, along with a completed equalities monitoring form. Please find these forms and the email address for submission on our website (linked).
Successful candidates must be eligible to work in the UK.
Interviews (Hybrid):
Week commencing 1 September 2026. Please notify us in your application if we need to make any reasonable adjustments to accommodate you at the interview.
About the team:
We are a small, committed and expert team of 12 professionals in the legal, grant-funding, training, membership and communications spheres.
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts.
Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members.
Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice.
ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments.
To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system
Job Description
Content
- Manage co-ordination and production of weekly ILPA Members’ update email
- Liaise with the Editorial Advisory Board and legal policy team to commission blogs and content
- Edit material in line with guidelines, arranging for peer reviews where necessary, ensuring that all material is accurate, appropriate, brand consistent and suitable for publication; uploading content to the ILPA website through the CMS
- Manage production of the Annual Report
- Liaise with Bloomsbury, ILPA’s publisher, to ensure that the ILPA journal content is disseminated as widely as possible
- Track impact and success of content through relevant analytics to inform content strategy
- Track and monitor publications aimed at immigration practitioners to inform content strategy
- Work with colleagues and members to develop a content strategy that best supports members’ information needs
Communications
- Manage the ILPA website (including the members-only area), editing and uploading new information and resources, and maintaining the online archive
- Liaise with ILPA’s external website support team to ensure developments are undertaken efficiently
- Manage ILPA’s social media channels (currently LinkedIn and BlueSky)
- Respond to journalists’ enquiries, including arranging for media quotes and interviews, in collaboration with the Chief Executive and the Director of Policy and Advocacy
- Together with the Chief Executive and the Director of Policy and Advocacy, develop and implement ILPA’s external communications strategy
- Work with the Chief Executive to upgrade the ILPA website to improve user experience
- Support and assist with grant funding applications.
Person specification
Essential skills, experience and qualities
- Experience of content commissioning and editorial management
- Experience of developing content strategies, including producing content with a user-centric focus (i.e. experience producing user data, conducting user research and translating it into useful content)
- Excellent digital publishing skills (including CMS management and UX design)
- Excellent attention to detail, including proven copy-editing and proofreading skills, and ability to communicate complex legal and technical information orally and in writing
- Excellent communication and interpersonal skills, with the ability to work successfully in busy cross functional teams and positively communicate with a wide range of people in a professional setting, including demonstrable ability to communicate effectively in challenging situations
- Experience of working with journalists and the media
- Experience of managing professional social media accounts
- Excellent planning, coordination, organisational and time management skills, including the ability to take a proactive approach to independent working, managing workstreams effectively, and the confidence to take responsibility for tasks and decisions, while also being an excellent, collaborative team member
- Commitment to the principles of a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law
- Commitment to the principles of diversity, equity and inclusion, and taking a proactive approach to espousing these principles
- Commitment to be a champion of ILPA by positively encouraging and collaborating with your team, identifying and encouraging opportunities for growth and celebrating success
Desirable skills, experience and qualities
- Experience of working with professional authors
- A digital publishing or copywriting qualification
- Experience of using WordPress, Salesforce and Campaign Monitor
- Experience of running campaigns/devising communications strategies
- Experience of working in the immigration, asylum and nationality law sector in the UK
- Experience of working within a charitable, membership or professional organisation
- An interest in and/or understanding of the immigration, asylum and nationality law sector in the UK
- Lived experience of the UK immigration system
- Experience with preparing and submitting grant funding applications.
Document Date 30 July 2026
To apply: please complete an ILPA application form and equalities monitoring form in an editable format and return them by 9am on Monday 24 August 2026. Please find these forms and the email address for submission on our website (linked).
Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Employment Consultant (Portsmouth area)
Location: Home- and field-based with regular local travel (driving licence essential)
Salary: £33,174
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
We are seeking a passionate and person-centred Employment Consultant to join our team. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.
You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.
Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.
With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.
Why The Poppy Factory?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Melanie Rignall, Services Manager.
For an informal conversation to find out more about this role, please call Melanie Rignall.
The closing date for this vacancy will be 17 August 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews will take place on 24 August 2026, with second stage interviews expected to take place 4 September 2026.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AreThe London Irish Centre’s mission is to empower and enrich lives through Irish community and culture. Since 1955, we have served the Irish community in London, providing crucial support, connection and a ‘home from home’ to those living in the capital.
Our services include accredited advice and support, community wellbeing activities, and an extensive programme of Irish arts, culture and education. Our venue also comprises of a licensed bar and shop, as well as private hire spaces to support the work of our charity.
The London Irish Centre is seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.
The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.
As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Citizenship and Identity, Health Navigation, Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.
About You
- You have solid experience advising on welfare benefits and housing law, including issues like homelessness, poverty, and disability benefits.
- You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
- You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
- You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
- You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
- You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.
Key areas of responsibility
- Work in line with the purpose, vision, mission, and values of the LIC.
- Deliver high-quality information and advice on housing and welfare benefits according to client needs.
- Manage your own caseload and undertake casework with minimal supervision.
- Provide services in accordance with all relevant quality standards.
- Create and maintain comprehensive client and service provision records, using information technology and other systems.
- Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.
- Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.
- Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.
- Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.
- Work collaboratively with internal teams and services
This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks (pro-rata) of contractual hours on full pay after completion of probationary period
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
At the London Irish Centre we strive to be:
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role forms part of Southwark’s commissioned Violence Against Women and Girls (VAWG) and Domestic Abuse (DA) service, delivered through a consortium partnership led by Bede.
The post holder will coordinate and deliver structured group-based interventions for children and young people affected by domestic abuse, alongside partnership working and service development. The role requires an experienced practitioner able to work autonomously and ensure all interventions are trauma-informed, safe, and responsive. Training will also be given.
Reporting to: (LNK CEO) & Bede VAWG Service Lead): Reporting to: Lives Not Knives CEO (for formal line management and employment matters), with operational coordination and clinical case supervision provided by Bede's VAWG Service Lead.
Programme Delivery & Coordination
• Support the delivery of 1:1 interventions in line with agreed referral pathways and safeguarding procedures, working within Bede systems and processes.
• Deliver structured group programmes, supporting the delivery of established programme materials and content.
• Adapt and update existing session materials as needed to ensure they remain age-appropriate, relevant, and responsive to participant needs, in collaboration with Bede colleagues.
• Deliver sessions focused on wellbeing, resilience, safety, and healthy relationships in line with agreed programme outcomes.
• Work with Bede colleagues to plan delivery schedules, manage programme cycles, and support the collation and analysis of data and outcomes.
• Use Bede’s evaluation forms and systems to collect, record, and input feedback and outcomes data to support ongoing programme improvement.
• Ensure delivery is trauma-informed, strengths-based, and consistent with Bede’s practice frameworks and quality standards.
• The post holder will operate within Bede’s delivery framework and systems, working collaboratively with Bede staff to ensure consistent and coordinated programme delivery.
Engagement & Participation
• Maintain appropriate professional relationships with young people/vulnerable adults to support consistent engagement in group programmes.
• Promote participation in services through outreach and referrals.
• Work with parents/carers where appropriate to reinforce positive outcomes.
Partnership Working
• Collaborate with consortium partners and a wide range of external stakeholders, including schools, colleges, universities, and statutory services.
• Primary focus will be on group-work coordination and delivery, with school outreach and 1-to-1 support.
• Engage with wider systems and settings, including courts and parliamentary/civic settings and religious institutions where appropriate, to represent and advocate for the service and its beneficiaries.
• Contribute to multi-agency meetings and information sharing processes as required.
• Support a coordinated borough-wide response to domestic abuse through effective partnership working.
Safeguarding, Risk & Compliance
• Undertake program suitability and youth-focused needs assessments, contributing vital practitioner insights into Bede’s specialist risk assessments and family safety plans.
• Contribute to safety planning. Work collaboratively with Bede to inform and update safety plans through regular case discussions, meetings, and ongoing communication, ensuring risks and emerging concerns are shared promptly.
• Maintain accurate confidential records.
• Adhere to safeguarding procedures at all times.
Service Development & Quality
The post holder will support the ongoing development and quality assurance of the programme, working within Bede’s systems and under the guidance of Bede managers and consortium partners.
Responsibilities will include:
· Using Bede’s monitoring, evaluation, and case management systems to record and report programme activity.
· Supporting service improvement through feedback, evaluation data, and performance monitoring.
· Assisting with the adaptation of materials to ensure relevance, accessibility, and inclusivity.
· Contributing to the identification of emerging needs and development of interventions, alongside managers.
· Supporting monitoring and reporting for commissioners and stakeholders.
· Maintaining professional standards in line with Bede policies and procedures.
Skills & Experience
• Experience working with young people affected by trauma or abuse.
• Experience of working within a multi-agency or partnership environment (desirable).
• Experience in planning and delivering group programmes.
• Ability to work independently, managing competing priorities and contribute to service coordination.
• Lived experience (desirable).
• The ability to manage challenging situations in a calm, professional manner.
• Strong interpersonal and communication skills.
Knowledge
• Understanding of domestic abuse and VAWG.
• Knowledge of trauma-informed practice.
• Understanding of wellbeing, consent, and relationships.
• Awareness of diverse community needs.
Qualifications
• Relevant qualification in Youth work, Counselling, Social care, Psychology or related discipline (desirable)
• Level 2/3 Children & Young People services/Youth Work or equivalent, appropriate lived experience
• Safeguarding training (essential or willingness to complete upon appointment).
• Additional specialist training in domestic abuse, trauma or therapeutic approaches (desirable).
Personal Attributes
• Empathetic, non-judgemental and professional.
• Organised and reliable, with the ability to work autonomously.
• Resilient and adaptable, able to manage the demands of working in a trauma-related field.
• Committed to improving outcomes.
What We Offer
• Supportive team environment.
• Training and development opportunities.
• Opportunity to shape a borough-wide service.
• Regular supervision and wellbeing support.
Equality, Diversity, Inclusion & Safeguarding
We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds, particularly those with lived experience. We are also committed to safeguarding children, young people, and vulnerable adults. This role requires an enhanced DBS check and adherence to safeguarding policies.
No
The client requests no contact from agencies or media sales.
Help grow partnerships that bring joy to seriously ill children.
Rays of Sunshine is looking for a confident, ambitious and relationship-led Corporate Partnerships Manager to help manage and grow a portfolio of valued corporate supporters.
This is an exciting opportunity to join us at a time of growth and transformation, as we deliver our new five-year strategy and continue to build long-term partnerships that make a real difference to seriously ill children and their families.
As our Corporate Partnerships Manager, you will be responsible for delivering exceptional stewardship across a portfolio of established and strategic corporate partnerships. You will develop tailored partnership plans, deepen engagement, increase income and secure sustainable, multi-year support.
The role will be approximately 70% focused on managing and growing existing partnerships and 30% focused on developing new business opportunities through warm introductions, established pipelines and collaboration with colleagues. You will work closely with the Head of Fundraising, wider Fundraising Team, Communications, Services and Events colleagues to ensure partners receive an excellent experience and feel connected to the impact of their support.
You will lead on partnership stewardship, employee fundraising, volunteering, sponsorship opportunities, impact reporting, renewal conversations and partnership growth. You will also help identify opportunities for corporate partners to engage with challenge events, special events, public fundraising campaigns and Wish Community experiences.
We are looking for someone with strong relationship management skills, experience achieving fundraising or commercial income targets, and the ability to influence and engage stakeholders at all levels. You will be organised, proactive and confident managing multiple priorities, with excellent communication skills and a passion for creating meaningful partnerships.
Rays of Sunshine has recently been recognised as one of The Sunday Times Best Places to Work 2026, reflecting our positive, values-led culture and commitment to supporting our people.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
Join Challengers as their new Head of Fundraising and Advocacy and help make it possible for every disabled child and young person to play and have fun, without limits.
Location: Hybrid / Guilford (3 days per week in office)
Applications close: 9 a.m. Monday 10th August 2026
About Challengers
For almost 50 years, Challengers has been transforming the lives of disabled children and young people through inclusive play. We break down barriers, reduce isolation, support families, and provide respite and community when it’s needed most.
Nearly 1 in 5 children has a SEND need, yet many are excluded from school, play and community life, lacking safe spaces to connect and belong. This leads to isolation for children and intense pressure on families. Children become isolated, missing out on vital opportunities to develop confidence, friendship and independence. Parents are facing exhaustion, declining mental health and often being forced to give up work.
Challengers exists to break this cycle, creating inclusive, community-based spaces and providing services where disabled children and their families are supported. From play and youth schemes to family days and parent carer training and three alternative provision sites, our work tackles inclusion at its root by focusing on belonging, connection and dignity.
About the role
As the Head of Fundraising and Advocacy, you will develop and deliver integrated strategies to connect our story, audiences and funding opportunities, driving an increase in brand awareness and voluntary income. This is a senior leadership role, reporting to the CEO and sitting on the senior leadership team (SLT).
The role combines strategic leadership, high-level communications expertise and fundraising innovation to maximise impact and sustainability.
Who we are looking for
We seek an ambitious and collaborative fundraising leader who combines strategic vision with a practical, hands-on approach to delivery. You’ll be an inspiring communicator, engaging team leader, adept at engaging stakeholders and building trusted multi-year relationships that translate into meaningful income growth and organisational impact.
You’ll bring a strong track record of developing and delivering successful fundraising strategies across multiple income streams, alongside experience of contributing at a senior leadership level.
You’ll embrace change with resilience, identify opportunities where others see challenges and work collaboratively across fundraising, communications and the wider organisation to maximise impact.
Ultimately, we’re looking for someone who is driven by purpose, excited by opportunity and ready to help shape the next stage of our fundraising journey.
Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.
Applications for this role close at 9 a.m. Monday 10th August 2026.
This is a 2-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship
In the brand-new role of team leader, you will take on the responsibility ofproviding structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service.
You will coordinate and deliver advice and information to new and existing groups including our own Older People’s Lunch Clubs.
Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity.
Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support.
You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard.
You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives.
You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people.
Between drop-in, group sessions and one-to-one case load it is expected that you will work based on approximately 2 days per week being direct delivery. This is once the role has been fully established.
The Team Leader will focus on:
· Increasing organisational capacity, extending our reach and reducing waiting times.
· Coordinating and developing the team, ensuring the service continues to respond to changes in the welfare system, and that updates are communicated effectively across the team and to the people we support.
· Developing the AQS framework to improve and ensure the quality of work.
· Increase capacity to develop links with other stakeholders and VCFSE, building on existing connections and forging new links with other agencies and referral pathways.
· Ensuring our casework, feedback and monitoring (including our CRM system) is accurate and up to date, so we can best show the impact of our work.
· Supporting our Irish Traveller work to ensure all residents can access our services.
· Contribute to the delivery of culturally specific training to professionals within health and social care across Manchester.
Key Responsibilities:
· Day-to-day supervision and coordination of the Advice and Information Team, under the direction of the Advice and Advocacy Manager
· Provide regular individual supervision to each team member
· Develop culturally specific approaches to supporting older people across Manchester who are experiencing financial hardship. Including extending our reach to new people/areas and ensuring information is available, accessible, and in an appropriate format.
· Lead on attaining the Advice Quality Mark.
· Develop our service knowledge to take account of changes to the benefit system, council tax and energy prices.
· Provide oversight of the referral and booking system and the Case Management System to ensure all client activity is recorded. Working with the Administrator and other staff to ensure the smooth delivery of services.
· Review and enhance the outcomes monitoring system for the service. Ensuring good data collection and reporting internally and for funders.
· Recognise and respond appropriately to safeguarding concerns and make referrals where necessary in line with ICCM’s policies and procedures.
· Manage a restricted caseload
· Maintain accurate and timely case records and ensure follow-up actions are completed.
Organisational Responsibilities
- To ensure you fully embrace ICCM’s values in all your work.
- To promote the work of ICCM.
- To work as an accountable member of the staff team, working within the charity’s policies and procedures e.g. Equal Opportunities, Confidentiality, Safeguarding, Data Protection, Health and Safety.
- To attend, chair and participate in team meetings.
- To participate and engage in supervision and appraisal provided by the manager.
- To attend external panels, groups, conferences, etc. locally, regionally and nationally as directed by line manager.
It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an experienced and motivated fundraiser to build on our strong foundations, develop new opportunities, and help ensure that The Gatehouse can continue providing life-changing support to adults experiencing homelessness, poverty and exclusion. Applications will be considered on a rolling basis until a successful appointment is made.
Provide sanctuary now and support for the future, helping people experiencing homelessness, poverty and social exclusion to build lives of dignity.



The client requests no contact from agencies or media sales.
About the role: AMRC is looking for a policy officer to join our small but highly influential policy and public affairs team, working at the heart of the medical research community. You will support our influencing and advocacy work, helping build a thriving research environment that facilitates innovation. We work with government and policy makers to ensure that our charities can invest in a healthy and sustainable research system across universities and the NHS. You will undertake analysis and horizon scanning to enable us to keep our members up-to-date, and you will support the development of AMRC’s policy activity. You will support activities in many areas of work including improving the sustainability of charity-university research; enhancing research careers, translation and infrastructure; maintaining a facilitative legislative and regulatory environment; and enhancing charity-industry partnerships, helping research findings to be translated into treatments, policy and practice more quickly. There will also be a public affairs dimension to the role that includes work with the APPG for Life Sciences, for which AMRC is part of the secretariat.
Please see our website for the job description and application instructions.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a new Chief Executive Officer to lead our well-respected rare disease patient organisation through the next phase of growth and impact, in particular focussing on financial sustainability and influencing health policy for these rare diseases.These sit alongside the other grass-roots duties of a small charity CEO, including working with our Medical Advisory Team to develop new and maintain existing patient education resources, and overseeing our support services including volunteers and a professional psychological counselling service. Reporting to and working with the Board of Trustees, the CEO will be responsible for delivering our 2027-2030 Strategic Plan, ensuring robust governance, and driving forward our mission to improve the lives of people affected by rare diseases.The CEO manages the part-time Executive Administrator and works with up to 30 current volunteers (patients, carers, and health professionals) to deliver services with impact.This role includes occasional weekend work, as well as approximately 15 days travel (national and international) per year to represent and advocate for the charities’ beneficiaries.
The object of the CIO is to relieve people who suffer from Multiple Endocrine Neoplasia (M.E.N.) of all types, their families, friends and carers



The client requests no contact from agencies or media sales.
We are looking for an ambitious and passionate fundraiser to join our Individual and Legacy Giving Team and play a leading role in shaping the future of legacy fundraising across Guy’s & St Thomas’ Charity.
At a pivotal time for legacy giving, this role offers the opportunity to drive significant growth through the development of a compelling new legacy proposition, scaled pipeline development, and the creation of a sector-leading stewardship programme. As part of our new 10-year fundraising strategy, the Legacy Giving Manager will help realise the growing potential of gifts in Wills, delivering insight-led acquisition campaigns and exceptional supporter experiences that inspire long-term support and lasting impact for patients, families and communities.
This is an exceptional opportunity for a fundraiser who wants to make a lasting impact, shape the future of legacy giving within a leading NHS charity environment, and contribute to a programme with ambitious plans for growth and sector leadership.
Key Responsibilities
General Responsibilities
- Work with the Head of Individual and Legacy Giving to develop and implement an ambitious legacy giving strategy, through a calendar of cross-channel acquisition campaigns, stewardship programmes, including development and delivery of a high-value stewardship vehicle, as well as developing a culture of legacy giving across fundraising thereby contributing to the success of the Fundraising department.
- Increase responses to campaigns and produce detailed reports for all campaigns, including results, testing analysis and recommendations.
- Explore and manage implementation and review of new methods of recruiting and retaining or developing donors and pledgers, including volume-based and relationship-based acquisition, and supporter journey development.
- Provide best-in-class stewardship to Legacy supporters.
Communication & Networking
- Work across all fundraising teams to develop confidence in legacy fundraising, building and maintaining a culture of legacy fundraising.
- Work with personnel at the hospitals and community healthcare providers to ensure the successful delivery of donor acquisition campaigns.
- Work with the Experience & Engagement team to ensure brand messaging is appropriate.
- Liaise with the Supporter Care function to ensure that all gifts are recorded and receive appropriate acknowledgement within agreed timescales.
- Work closely with the Data function so that suitable data analysis is carried out in order to inform new approaches and further campaigns.
Decision Making, Planning & Problem Solving
- Provide a creative and proactive approach to developing and implementing new campaigns.
- Effectively manage the campaign budget, as agreed with the Head of Individual & Legacy Giving, allocating resources to achieve maximum value and delivering to agreed timescales.
- Develop new guidelines and procedures when necessary.
Innovation & Portfolio Development
- Strive to deliver continuous improvement and fundraising product development, utilising innovation methodologies.
Service Delivery
- Manage our legacy fundraising activities, including but not limited to, managing free will services, online giving platforms, stewarding legacy pledgers and intenders, providing suggested will wording and other new opportunities as appropriate.
- Manage our legacy administration contractors, ensuring decision making adheres to our delegation of authority schedule, liaising with Foundation colleagues on matters arising, and financial planning and management of our caseload pipeline.
Analysis & Research
- Report, review and statistically analyse past and current performance within the programme to inform future developments and establish ongoing targets.
- Compile result reports using the CRM, digital metrics and other relevant data sources.
- Evaluate all appeals and activities to modify and grow their strategic objectives.
Teamwork, Teaching & Development
- Co-ordinate activity with other fundraising teams and key stakeholders across Fundraising and the Foundation.
- Undertake opportunities for cross-working between teams to build the pipeline to giving.
- Assist the Individual Giving team with other campaigns and special projects as and when necessary.
- Undertake any other duties as directed by the Head of Individual & Legacy Giving.
- Uphold and promote the department’s core values.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
- Ability to prioritise and manage a demanding workload and multiple projects for self and team members.
- Ability and willingness to adapt to changing workloads and priorities.
- Excellent written, verbal and presentational skills with the ability to communicate fundraising information to a wide audience.
- •Ability to use initiative and make quick decisions under pressure.
- •Ability to work on own initiative to deadlines and with minimal supervision.
- •Motivated by high standards with excellent attention to detail.
Knowledge, experience, and qualifications:
- Experience of working in legacy fundraising.
- Experience of managing and delivering a broad variety of marketing and retention activities from conception to completion, and of measuring and analysing results to ensure continuous improvement.
- Experience of managing a range of agencies and suppliers including digital, creative, media, data and print.
- Experience of building strong working relationships with stakeholders, demonstrating exceptional interpersonal skills and the ability to interact with individuals at all levels.
- Experience of developing and managing budgets to ensure projects meet departmental objectives and KPIs.
- Knowledge and understanding of charity law and data protection regulations
Benefits
- Contributory Pension
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.
The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.
Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly rewarding fundraising environment.
Teenage Cancer Trust is now seeking a Senior Relationship Manager (West Scotland) to grow and develop income across the West of Scotland. With an individual income target of c.£130k and a combined Scotland regional target of c.£260k across East and West Scotland, this role will play a key part in strengthening existing relationships while identifying and developing new fundraising opportunities across a region with significant growth potential.
Reporting to the Regional Fundraising Area Manager, you will be responsible for building long-term supporter relationships and developing strategic area plans to maximise fundraising opportunities. You will also work closely with frontline nursing teams, volunteers and colleagues across the organisation, ensuring supporters experience the impact of their fundraising while helping identify new opportunities across both community and corporate audiences.
As Senior Relationship Manager, you will:
- Manage and grow a portfolio of community and corporate supporters across West Scotland
- Deliver an individual income target of c.£130k across community and corporate fundraising
- Develop strategic area plans to drive sustainable income growth
- Build, steward and retain high-value supporter relationships
- Coach and mentor Relationship Managers, supporting their development
- Identify and develop new fundraising opportunities across community and corporate audiences
- Work closely with frontline teams to share powerful supporter stories and demonstrate impact
- Monitor income performance, manage pipelines and proactively mitigate risk
- Build strong relationships with volunteers, corporate partners and local communities
- Represent Teenage Cancer Trust across the region, building networks and raising awareness
Essential skills and experience:
- Experience of community, corporate or regional fundraising
- Proven ability to build and grow long-term supporter relationships
- Track record of delivering income against fundraising targets
- Excellent relationship-building, networking and stakeholder management skills
- Ability to coach, mentor or support the development of colleagues
- Confident developing fundraising plans and identifying new income opportunities
- Good financial planning, pipeline management and reporting skills
- Excellent communication, influencing and storytelling skills
You’ll need access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Desirable, but not essential:
- Knowledge of managing high-value or complex supporter relationships
- Exposure to both community and corporate fundraising
- Experience working with volunteers and close-to-cause supporters
- Knowledge of the West Scotland fundraising landscape, ideally Glasgow
Employee benefits include:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
We’re here to give every young person facing cancer the best care and support.



Are you an experienced practitioner with a passion for empowering young people and making a difference?
At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting impact on the lives of children, young people, and adults at risk. We believe no child or young person should ever be alone or voiceless in the care system, in family court, or when decisions are being made about their future.
We are seeking an experienced and compassionate Senior Practitioner to join Project Unity England, working 28 hours per week. This is an exciting opportunity to deliver intensive, trauma-informed support to care-experienced young mothers who are pregnant or have recently given birth, helping families stay together and supporting young mothers to build positive futures.
About Project Unity England
Project Unity England is an innovative national initiative focused on improving outcomes for care-experienced young mothers and their children through collaborative, multi-agency working. The project aims to keep families together, strengthen service delivery, promote innovation and ensure that local needs are addressed effectively across England.
At the heart of Project Unity is a collaborative approach that brings together local authorities, health partners and community organisations to provide coordinated, community-focused support. By working closely with partner agencies, Project Unity helps ensure young mothers receive the right support at the right time, enabling them to make informed decisions and achieve the best possible outcomes for themselves and their children.
About the role
As a Senior Practitioner, you will manage a complex caseload, providing independent, rights-based advocacy and one-to-one support to care-experienced young mothers. Working autonomously while supported by the Project Coordinator, you will empower young mothers to understand their rights, navigate statutory processes and make informed decisions that help keep families safely together.
You will build trust, complete assessments, develop support plans and advocate on their behalf within multi-agency settings. You will work alongside social workers, midwives, health visitors and other professionals to ensure each young mother's voice is heard and represented.
Alongside direct casework, you will contribute to peer support groups, workshops and community-based activities that reduce isolation, build confidence and strengthen parenting skills. You will also play an important role in safeguarding, quality assurance and service development by maintaining high-quality records, producing case studies and identifying opportunities to improve local services.
This is a rewarding opportunity to make a tangible difference to the lives of care-experienced young mothers while working within an innovative, rights-based national programme.
About you
We are looking for someone who is passionate about supporting vulnerable young people and families. You will be confident working independently while building strong partnerships with professionals across health, social care and the voluntary sector.
You will have experience supporting families or parents with complex social care involvement and a sound understanding of safeguarding, risk assessment and relevant legislation. You will be an effective advocate with excellent communication skills, able to build trusting relationships while maintaining professional boundaries.
You will be organised, resilient and confident managing a demanding caseload, with strong analytical skills and the ability to make sound professional judgements in complex situations.
Above all, you will demonstrate NYAS's values of Collaboration, Accountability, Respect and Empowerment, sharing our commitment to ensuring children, young people and adults at risk have their voices heard.
How to Apply
Please apply via the the NYAS website. In your application, evidence using specific examples how your skills and experience meet the criteria in the person specification within the attached job description, including:
- Experience with vulnerable young people or families in a social care, advocacy or support setting
- Knowledge of legislation and policy relating to advocacy, safeguarding and children’s social care
- Excellent communication, organisational and report-writing skills, with sound professional judgement
Employee Benefits
We offer the following employee benefits:
- 26 days, increasing to 30 days annual leave plus bank holidays (pro rata for part time)
- Occupational sick pay (subject to completion of qualifying period)
- Enhanced pay for family friendly leave
- Free parking at some of our offices
- Employee assistance programme
- Group stakeholder pension scheme
- Access to BHSF health cash plan
- Cycle to work scheme
- Support and supervision from your line manager
- Learning and Development opportunities
Safeguarding and Compliance
NYAS operates robust safeguarding procedures, and internal candidates will be subject to references in line with our Safeguarding and Child Protection Policy. In accordance with UK immigration law, proof of eligibility to work in the United Kingdom will be required as part of the recruitment process. We reserve the right to close this vacancy early if we receive a high number of applications.
About NYAS
NYAS (National Youth Advocacy Service) is an established rights-based charity ensuring that children, young people, and adults across England and Wales are respected, represented and supported in expressing their views. We work with care-experienced people who are often reliant on statutory services, and our combination of social care and legal services places us in a unique position to ensure their voices are heard.
We are an equal opportunities employer and a Disability Confident Employer, guaranteeing an interview to all disabled applicants who meet the minimum criteria. We welcome applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
Job description
We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. This role will play a key part in the day-to-day operation of the Students' Union UCL Advice Service, including administering enquiry and appointment management processes, supporting the administration of our financial support funds, maintaining electronic case records and supervising student staff.
The role may also provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 20/80 basis (80% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
Key Requirements
Are you able to communicate effectively with students experiencing distress or complex circumstances? Are you able to work independently within agreed procedures, escalating where needed? If so, we'd love to hear from you.
Our ideal candidate will be experienced in managing high-volume enquiries and administrative processes in a student or customer-facing environment. They will administer shared inboxes and appointment processes, handle personal information sensitively and in accordance with confidentiality and data protection requirements, and support students in a friendly, professional and efficient manner. The successful candidate will prioritise competing demands effectively, contribute to service improvement through accurate record keeping and reporting, and work collaboratively with colleagues and student staff to deliver an outstanding Advice Service and wellbeing projects for UCL students
For full details on this role, please view the job pack attached below.
Please note - we reserve the right to close this vacancy early if we receive a high volume of applications from suitably qualified candidates. We therefore encourage interested applicants to submit their application as soon as possible.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Help us achieve our vision that fewer people die by suicide.
We're looking for an experienced and proactive Project Manager to join our Quality and Service Improvement team. This role is responsible for leading the successful delivery of operational projects from inception through to implementation, ensuring projects are delivered on time, within budget and achieve their intended outcomes.
This is a great opportunity for an experienced project professional to play a core role in delivering meaningful operational development. Working within a collaborative and purpose-driven team, you'll lead key projects that help improve quality, effectiveness and impact across the organisation
Contract terms:
- £41,416 per annum, plus benefits
- Fixed term contract until end of May 2028
- 35 hours per week (full-time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month
- 28 days annual leave, plus bank holidays
What you'll be doing:
You'll work closely with colleagues across the organisation, volunteer leaders, subject matter experts and external suppliers, bringing people together to deliver multifaceted, cross-functional projects that support operational excellence and continuous improvement.
As part of the Quality and Service Improvement team, you'll help embed strong project management practices, provide clear governance and reporting, and ensure stakeholders remain engaged and informed throughout the project lifecycle.
Key responsibilities:
- Leading operational projects from planning through to successful delivery.
- Developing and managing project plans, budgets, risks and dependencies.
- Coordinating colleagues, volunteer leaders and external partners to achieve project outcomes.
- Monitoring progress, resolving issues and providing clear reporting to stakeholders and governance groups.
- Ensuring projects meet agreed objectives, quality standards and deliver lasting improvements.
What you’ll bring:
- Experience delivering complex projects from start to finish.
- Strong stakeholder management, communication and influencing skills.
- Knowledge of project management methodologies and tools, e.g. Agile and Waterfall.
- The ability to manage risks, budgets and competing priorities effectively.
- Strong analytical skills and a collaborative approach to problem-solving.
- A project management qualification (desirable)
- Experience working within a volunteer-led environment (desirable)
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter. If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: midnight Tuesday 11th August 2026
Online Interviews: w/c 24th August
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.





