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About Picker
Picker is an Oxford-based charity with an international reputation for measuring and improving patient, service user and staff experience. Our mission is to make person-centred health and social care a reality for everyone. We work with NHS organisations, government bodies, charities and healthcare providers in the UK and internationally.
About the role
The Research Manager is responsible for the programme management of the NHS Staff Survey Programme, providing leadership across all aspects of programme development, delivery and continuous improvement. The post holder is accountable for maintaining high standards of quality and customer service, ensuring the needs of NHS England and programme stakeholders are met.
This is an exciting opportunity to work at the centre of a high-profile national programme and help shape the future direction of staff experience measurement across the NHS.
Skills and experience
We are looking for someone with:
Experience of healthcare, social care or charity-sector research, alongside knowledge of software such as SPSS, Qualtrics or ClickUp, would be advantageous.
If you're passionate about using research to improve health and care services and are looking for an opportunity to lead high-profile national survey programmes, we'd love to hear from you.
The highest quality person centred care for all, always
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system services our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
What you’ll do
This role sits at the centre of ShareAction’s five-year strategy for the period 2026–2031. As Programme Lead for Responsible Investment Standards (RIS), you’ll steward one of our most strategically important programmes – defining, defending and advancing the standards that underpin responsible investment and driving leadership among pension funds, ensuring the programme contributes directly to the organisation’s three strategic shifts: durable rules, asset-owner accountability, and public legitimacy.
Asset owners, such as pension funds, sit at the top of the investment chain, controlling the retirement savings of millions of people. How they invest that capital – and how they hold their fund managers to account on risks like climate change – shapes whether the system serves people and planet. Your work will help push pension funds towards genuine leadership and towards stronger laws and confident regulation across the UK and EU.
It’s a varied role spanning policy advocacy, direct engagement with asset owners, coalition-building and research. Early priorities include activating asset owners as system stewards and delivering our flagship benchmark of global asset managers. You’ll also work closely with colleagues developing new work to strengthen the voice of pension savers, ensuring the millions of working people whose retirement incomes are at stake stay at the heart of everything we do.
You’ll join a cohort of senior Programme Leads – spanning Energy Transition, Health and Pension Saver Power – helping to embed ShareAction’s new programmatic way of working. You’ll report to the Director of Investment Standards & Policy, working closely with the wider Leadership Team, including the CEO, COO and Director of Campaigns & Communications.
On the strategy side, you’ll set the direction for campaigns that influence investors, companies and policymakers, with clear change goals and a strong theory of change behind them. You’ll hold strategic oversight of the whole RIS portfolio, build a shared framework for planning and measuring impact, and report regularly to the Leadership Team on how things are progressing. You’ll also lead the programme’s evolution in line with our 2026–2031 strategy and make sure RIS acts as the organisational hub for responsible investment standards – working closely with our thematic programmes and the Pension Saver Team to keep everything joined up.
Funding is a big part of the role, too. You’ll take the lead on securing funds for the programme, working closely with the Director of Investment Standards & Policy and our Fundraising Team, and you’ll build and manage funder relationships directly, supporting Directors and the CEO on the bigger, cross-programme funder conversations. You’ll also represent ShareAction externally – at events, in the media, and in the rooms where the debate gets shaped.
Day to day, you’ll oversee delivery of the whole programme portfolio, holding responsibility for its objectives and outputs. At the heart of this is our Investor Engagement and Research Team, which you’ll lead directly – overseeing everything from benchmarking the asset management industry to publishing research and guidance for asset owners, building the relationships that strive up standards, and providing secretariat support for our CRIN and RINU networks. You’ll keep an eye on risk across the portfolio and work closely with peers across ShareAction’s Extended Leadership Team to keep it all well coordinated.
You’ll take overall responsibility for the programme’s financial performance, working with programme staff to manage budgets that flex in line with fundraising income. On the people side, you’ll directly manage five members of staff and oversee the work of 12 more, building a team culture that’s healthy, inclusive and genuinely supportive. You’ll also matrix manage colleagues across the wider portfolio and share learning and best practice to build consistency across programmes – including shaping how ShareAction approaches research governance more broadly.
We’ll also look to you to stay on top of best practice across communications, campaigns, policy, research and investor engagement and to keep pace with political, commercial and sector developments – including horizon-scanning on emerging themes like AI, bondholder stewardship and pension governance, so RIS is always ahead of the debate, and coordinating engagement with investors across the organisation.
You’ll work closely with other Programme Leads, the Leadership Team, and stakeholders including asset owners, asset managers and funders – using your skills to influence real change in how the financial system serves people and the planet. If this role sounds like something that would build on your current skillset and engage you, we’d love to hear from you!
What you’ll bring to the team
We’re looking for someone with:
It would also be great if you have:
While we hope we'll find someone with the majority of these skills and experience, we're keen to hear from you even if you don't have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.
We have a formal hybrid working policy in place. As this role involves regular engagement with London-based stakeholders, you can expect regular time in our Aldgate office (typically at least once or twice a week), alongside the flexibility to work in a way that suits you.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday, 24th August 2026.
First-round interviews: w/c 31st August 2026 (online).
Second-round interviews: w/c 14th September 2026 (in person at our London office).
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
The role is full time and permanent. Based at Bloomsbury campus but also expected to have a presence at UCL and Canary Wharf school of Management and other locations. 60/40% hybrid role (60% on campus). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
Job description
The Head of Facilities & Safety Governance provides strategic and operational leadership for the Union’s facilities functions, ensuring the delivery of excellent services to students, staff, and the public, while developing these services in line with the Union’s strategies and objectives.
This role holds the professional responsibility for service standards, Health & Safety Governance, budget control, compliance with all statutory and regulatory requirements, and clear assurance reporting to the Board of Trustees and Union committees.
This post holder will lead the Union’s Facilities Management service, overseeing external contracts like cleaning, security and pest control. They will ensure full compliance in Health and safety, manage reactive repairs, and guarantee buildings are safe, fit for purpose and in excellent condition providing an outstanding work environment including agile office spaces and excellent commercial and student activity spaces.
Interviews will take place on the 1st, 2nd & 3rd September 2026.
We can provide a skilled visa sponsorship for successful applicants, subject to specific role and individual eligibility requirements.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.
Once a student is selected for participation and offered a university place, this postholder becomes their core anchor and primary REUK point of contact. This role oversees the entire student journey—from pre-departure preparation and arrival orientation to ongoing academic support, psychosocial wellbeing, community building on campus and monitoring of student outcomes.
The postholder will work alongside the newly created Education Pathways Universities Lead. While the Universities Lead focuses on institutional partnerships, you will focus on the student support side of the pathway: equipping university welcome groups to develop integration plans, pairing scholars with academic mentors (with support from REUK’s educational mentoring team), building a vibrant national student network, and providing hands-on casework escalation when complex issues arise.
This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be a versatile practitioner - equally skilled at designing cohort orientation programmes and delivering student workshops as you are at managing administrative workflows, tracking student outcomes, and delivering compassionate, individual casework support.
Role outcomes
1. Refugee Education Pathway students transition smoothly into UK higher education through comprehensive pre-departure guidance, arrival orientation, and holistic onboarding. To this end, key responsibilities include:
Serving as REUK’s primary point of contact for scholars in the months immediately preceding travel, delivering pre-departure briefings and managing expectation-setting.
Supporting the Education Pathways Lead to recruit, select and match eligible students.
Coordinating arrival logistics and initial orientation in close collaboration with partner universities and campus welcome groups.
Establishing clear, trauma-informed onboarding protocols to help students adapt quickly to the academic and cultural environment of UK universities.
Designing and delivering (in collaboration with young refugees who participated in the pilot pathway) high-quality orientation resources, toolkits, and interactive induction sessions tailored to the unique practical and psychosocial needs of newly arrived refugee students.
Working alongside the Universities Lead to conduct campus visits to ensure scholars are safely settled and Welcome Groups are offering appropriate integration support
2. Scholars thrive academically, socially, and emotionally through tailored REUK-added support structures, mentorship, and peer networks. To this end, key responsibilities include:
Supporting the Universities Lead in training campus welcome groups (staff, student unions, and peer volunteers) and maintaining ongoing liaison to ensure high-quality local support.
Overseeing REUK’s added-value support framework, including:
Sourcing, matching, and managing academic mentors for students on the programme;
Facilitating a vibrant, national network for education pathway students, organising regular in-person and online meet-ups and peer connections, as well as referrals to REUK’s refugee student leadership programme;
Providing occasional direct, high-level casework support and conflict resolution when complex student welfare, academic, or integration issues are escalated from universities to REUK.
Fostering an empowering community environment that prioritises student agency, mental health, and long-term wellbeing throughout their studies.
3. Student support operations, cross-team coordination, safeguarding and administrative processes are managed efficiently and self-sufficiently. To this end, key responsibilities include:
Managing all student-facing administrative processes, communication channels, and record-keeping systems independently without junior administrative support.
Working in close alignment with the Universities Lead to ensure institutional arrangements and campus support delivery are fully synchronized.
Maintaining robust safeguarding and data protection protocols across all student casework, communications, and interactions.
Liaising with external specialist organizations (e.g., legal advisors, healthcare providers, mental health services) when complex casework exceeds standard university support.
4. Student progress and outcomes are robustly evaluated and clearly communicated, contributing to programme learning and REUK’s wider mission. To this end, key responsibilities include:
Reporting directly to the Education Pathways Lead and Chief Executive on cohort wellbeing, retention rates, academic progress, and key student outcomes.
Designing and implementing (with the support of REUK’s Research Manager) student feedback mechanisms, regular check-ins, and longitudinal evaluation frameworks to track scholar progression.
Supporting grant reporting and contributing qualitative impact stories and student reflections for funders, communications and organisational learning.
Working alongside the Youth Advocacy Manager to provide Education Pathways students opportunities to engage with our Refugee Changemakers team
Feeding student-led insights and operational learning into REUK’s broader research, policy, and systemic change work to improve refugee education nationwide.
Person specification
Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:
Student support and safeguarding: Proven track record of delivering direct support, pastoral care and complex casework for displaced young people or international/refugee students in higher education and supporting others to do the same.
Training and resources: Experience designing and delivering transition, orientation, or onboarding programmes that support cross-cultural adaptation and academic readiness.
Volunteering management: Strong experience in recruiting, training and supporting volunteers and volunteer groups (e.g., akin to academic mentors or campus welcome groups).
Network and community building: Skills in facilitating student-led networks, organizing cohort events/meet-ups, and building inclusive peer-to-peer support spaces.
Operational self-sufficiency and willingness to travel: High level of personal organization, ability to manage admin independently without junior support, and willingness to travel regularly across the UK.
Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).
Knowledge and understanding of refugee tertiary education and the needs of resettled refugees more broadly: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and internationally in first countries of asylum, as well as the support needed on resettlement to a third country.
Student participation: Deep understanding of the principles of youth or student leadership and co-production, with the ability to embed these meaningfully across the education pathway
Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.
Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to a variety of audiences.
Please ensure that you have read the applicant pack before applying and that you answer all the required questions. Applications must be submitted by 9am on Wednesday 2nd September 2026.
We understand that some candidates may choose to use generative AI tools to support their application. While this is acceptable, please note that we will run all applications through AI-detection software. Applications with very high indicators of AI-generated content will score lower, particularly where responses lack originality or personal insight. As this role involves producing high-quality written materials that reflect REUK's voice and values, the ability to write clearly and authentically without reliance on AI is essential.
Education for a hopeful future: we enable refugee youth to access, remain and progress in education.



The client requests no contact from agencies or media sales.
This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.
Higher education provides a transformative pathway for refugee youth, but establishing sustainable institutional access routes requires systemic collaboration. This role will lead the growth, formalisation, and management of university partnerships required to make an education pathway to the UK grow and flourish. You will oversee the complete partnership lifecycle: from university outreach and onboarding (including negotiating formal agreements at senior level), to enabling the formation of campus welcome groups, leading on initial and ongoing university and welcome group training and support, and monitoring and improving all university-facing processes within the pathway.
The postholder will work alongside a newly created Students Lead role, enabling you to focus on the institution-facing workstreams, while student-facing onboarding, welfare, and direct casework are handled by your counterpart.
This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be an allrounder - as comfortable presenting to university executive boards and Vice-Chancellors as you are drafting MoUs, establishing Terms of Reference, organising and facilitating institutional training, and handling complex partnership operations independently.
Role outcomes
1. UK universities actively partner with REUK to create, expand, and sustain dedicated safe and legal education pathways for displaced students. To this end, key responsibilities include:
Developing and executing a national university engagement strategy to identify, pitch to, and secure new partner universities across the UK higher education sector.
Engaging directly with key university representatives - including Vice-Chancellors, Pro-Vice-Chancellors, Heads of Admissions, Sanctuary staff and key academics - to build institutional buy-in and secure long-term commitment to refugee education pathways.
Negotiating university support packages, including as appropriate fee waivers, scholarship or bursary structures, and accommodation commitments.
Nurturing and strategically managing existing university partnerships to ensure institutional sustainability, high-level engagement, and year-on-year growth in pathway placements.
Representing REUK where appropriate in sector-wide higher education networks and working groups on displaced student pathways.
2. Partner universities establish institutional frameworks, well-trained staff networks and campus welcome groups to receive refugee education pathway learners. To this end, key responsibilities include:
Guiding universities in establishing and structuring sustainable on-campus welcome groups (bringing together university staff and students) to support the welcome and integration of education pathway students.
Designing and delivering high quality training sessions for on-campus welcome groups and other key staff members.
Developing practical toolkits, guides, and frameworks for university staff to accompany above training.
Collaborating with the Students Lead to ensure campus welcome structures integrate with REUK's student support mechanisms.
Advocating within partner institutions for structural policy improvements (e.g. contextual admissions and flexible documentation policies).
3. University partnership governance, agreements, and operational systems run effectively and efficiently. To this end, key responsibilities include:
Drafting, negotiating, and finalizing formal Memoranda of Understanding (MoUs), Terms of Reference (ToRs), and operational service agreements with partner universities.
Managing all administrative and governance aspects of university partnerships independently, including contract tracking, partnership reviews, and operational timelines without junior admin support.
Coordinating institutional admissions frameworks and placement quotas with university registry and admissions departments.
Serving as the primary point of contact for senior university leads when strategic, structural, or other partnership challenges arise
Maintaining robust data systems and records relating to university commitments, funding allocations, and institutional agreements.
4. REUK’s Education Pathways university partnerships work is robustly evaluated, financially sustainable, and aligned with REUK’s broader strategy. To this end, key responsibilities include:
Reporting directly to the Education Pathways Lead on partnership growth, institutional engagement metrics, and strategic pathway goals.
Working in close alignment with the Students Lead to ensure institutional frameworks effectively support cohort needs and programme delivery.
Collecting sector data, university feedback, and institutional metrics to demonstrate impact to funders, university boards, REUK’s board of trustees, and government stakeholders.
Supporting grant reporting and budget management related to university pathway expansion and partner development.
Feeding operational insights from university partnerships into REUK’s broader research, policy, and systemic change initiatives.
Person specification
Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:
Higher Education sector expertise: Deep understanding of UK university governance, executive structures, admissions procedures, international frameworks, and sanctuary initiatives.
Senior stakeholder engagement and negotiation: Proven track record of engaging and influencing senior decision-makers within universities.
Partnership governance: Demonstrated experience drafting, negotiating, and executing formal and operational agreements, including MoUs and ToRs.
Facilitation and training: Strong training and facilitation skills, with a track record of designing and delivering workshops and guidance, ideally within the higher education or refugee education sectors
Operational self-sufficiency: Outstanding organisational skills with the ability to manage high-level administration, systems setup, and contract management independently without administrative support.
Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).
Knowledge and understanding of refugee tertiary education: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and in first countries of asylum.
Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.
Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to high level audiences.
Please ensure that you have read the applicant pack before applying and that you answer all the required questions. Applications must be submitted by 9am on Wednesday 2nd September 2026.
We understand that some candidates may choose to use generative AI tools to support their application. While this is acceptable, please note that we will run all applications through AI-detection software. Applications with very high indicators of AI-generated content will score lower, particularly where responses lack originality or personal insight. As this role involves producing high-quality written materials that reflect REUK's voice and values, the ability to write clearly and authentically without reliance on AI is essential.
Education for a hopeful future: we enable refugee youth to access, remain and progress in education.



The client requests no contact from agencies or media sales.