Business services officer jobs
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
Healthwatch Brent, Westminster and RBKC
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date, planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
Are you an accomplished Health and Social care manager looking for a new exciting challenge? Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS? The Healthwatch senior manager role is for you.
As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.
Key responsibilities
- To Provide strategic management for effective, inclusive and high quality local Healthwatch.
- Supporting the 3 advisory boards to be at their most effective during this period.
- Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
- Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
- Line management of HW managers in each borough.
- Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
- Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
- Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
- Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
- Develop effective partnerships with key staff in health and social care services.
- Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
- Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
- Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
- Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
- Ensure that lived experience and service user involvement is embedded in all evaluation.
- Provide reports to key stakeholders, including The Advocacy Project Trustees, Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
- dentify funding opportunities and work with The Head of Business Development to support funding bids.
- Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
- Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.
General responsibilities
- Participate in team meetings, training and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, safeguarding and risk regulations.
- Work to our mission, vision, and values.
- Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
- Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
- Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
- Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
- Experience of managing through periods of change and uncertainty
- Experience working with diverse communities and tackling discrimination and inequality.
- Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
- Significant leadership or line Management experience including managing, developing and motivating a staff team.
- Experience in contract management and compliance.
- Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.
- Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
- Experience managing a budget.
- Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
- Willingness to attend further training as appropriate and to adopt new procedures.
- Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.
Desirable
- Experience working with volunteer boards and high caliber volunteers.
- Evidence of ongoing personal development and training related to the role.
- Detailed knowledge of NHS systems
- Understanding the public health challenges in Westminster, RBKC, and Brent.
- Experience working with senior managers in public sector bodies.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We help people speak up and make decisions about their health, wellbeing and social care.



Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships
Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world.
The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve. This approach creates compelling opportunities for philanthropy, enabling donors to support highly tangible, life-changing interventions while helping build sustainable surgical capacity in low-resource settings.
Operation Smile UK has a strong individual giving programme and well-established relationships with corporate partners, trusts and institutional donors. Major donor fundraising, however, is still developing, presenting significant untapped potential and an exciting opportunity to help build a structured and sustainable philanthropy programme.
Operation Smile UK is now seeking a Philanthropy Manager to help grow major donor fundraising, building new philanthropic relationships and expanding support from HNWIs.
As Philanthropy Manager, you will:
- Develop and implement Operation Smile UK’s major donor strategy alongside the Director of Partnerships
- Identify and cultivate new major donor prospects through research, networking (internally and externally) and peer-to-peer introductions through supporters and board members
- Steward a small but warm portfolio of existing donors while focusing primarily on developing new prospects, delivering full lifecycle stewardship from cultivation through to long-term relationship management
- Develop compelling restricted funding propositions aligned with programmes, including geographically or thematically focused projects
- Lead cultivation activity including donor meetings, proposals, events and programme visits
- Represent Operation Smile UK confidently with major donors, prospects and senior stakeholders
- Contribute to the continued development of philanthropy fundraising within the wider Partnerships team
- Occasionally travel internationally to visit programmes and accompany donors, providing first-hand insight into Operation Smile’s impact
Essential skills and experience:
- Experience in major donor fundraising with a track record of securing five-figure+ gifts from HNWIs
- Experience managing the full lifecycle of major donor fundraising, from prospecting and cultivation through to solicitation and stewardship
- Strong prospect research and pipeline development skills, including identifying and developing new donor relationships from cold
- Experience and confidence in building rapport and trust with prospective major donors
- Experience engaging trustees, senior volunteers and colleagues in fundraising and leveraging networks for peer-to-peer introductions
- Confidence and credibility when representing an organisation to HNWIs and senior stakeholders
- Strong relationship-building and influencing skills, with the ability to champion major donor fundraising in a collaborative and thoughtful way across the organisation
- A proactive, self-starting approach and the ability to identify and develop opportunities within a growing fundraising programme
Desirable:
- Experience in international development or global health fundraising
- Experience helping to develop a major donor programme from a low base or early stage
We are open to receiving applications from early career major donor fundraisers for this role. The role offers an opportunity to work alongside an experienced Director of Partnerships who has previously built major donor programmes and is committed to supporting the successful candidate through coaching and mentoring.
Employee benefits include:
- 25 days annual leave, excluding bank holidays, with 1-day additional holiday each year to a maximum of 30 days annual leave
- 6.1% employer pension contribution
- Enhanced maternity package (min. 24 months service)
- Employee Assistance Programme
Operation Smile UK are dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
Operation Smile UK are a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
MERSEYSIDE YOUTH ASSOCIATION LTD
Is seeking to recruit the following:
JOB TITLE
Fundraising Officer - Grants and Trusts
Hours:
21 per week
(May Include Evening and Weekend Work)
Salary: £30,997 p.a. - £33,705 p.a. (Pro Rata)
Grade 6 Pt. 21-24
Fixed Term Funded to 31st December 2028
Do you want your work to truly make a difference?
At Merseyside Youth Association, we don’t just run projects — we transform lives. From dynamic creative workshops to vital one-on-one interventions, we open doors for young people and celebrate every step of their journey, big or small.
This is your chance to:
· Create life-changing opportunities
· Champion a whole-person approach
· Build skills that last a lifetime
We’re on the lookout for a driven, passionate and proactive Fundraising Officer to fuel our mission. This isn’t just about raising funds — it’s about creating brighter futures.
Your role will include:
· Identifying and securing funding from Trusts, Foundations, and Grant-Giving Bodies
· Working hand-in-hand with our Senior Leadership Team and expert consultants
· Supporting existing projects and helping to launch new, impactful initiatives
· Maintaining a well-managed donor database and ensuring GDPR compliance
We’re looking for someone who:
· Has a track record in Trust and Grant Fundraising
· Can spot funding opportunities a mile away
· Brings a compelling voice to our cause
· Is deeply passionate about empowering young people
Join a team where your success will help young people across Merseyside believe in themselves, adapt, thrive and achieve the futures they deserve.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Friday 20th March 2026
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Database Officer
Tommy's
Fixed Term – 12 months | £35,500–£37,000 | 35 hours per week
Hybrid (minimum 2 days per week in our London office)
Reporting to: Head of Data
Location
Head Office: Nicholas House, 3 Laurence Pountney Hill, London, EC4R 0BB
Hybrid between home and office (minimum two days per week in the office for full-time colleagues).
About Tommy’s
Tommy’s is the UK’s leading pregnancy research charity. We exist to make pregnancy and birth safe – for everyone. Through world-class research, information and support, and campaigning for change, we work to reduce rates of miscarriage, stillbirth and premature birth.
We are committed to tackling inequities in pregnancy outcomes and building a diverse, inclusive organisation that reflects the communities we serve.
The Role
As Senior Database Officer, you will be responsible for managing and optimising our CRM system, Raiser’s Edge NXT, ensuring high standards of data quality, compliance and reporting.
You’ll act as a key internal contact for data-related processes, supporting colleagues across the organisation, while contributing to continuous improvement projects that strengthen how we use data to grow income and impact.
Key Responsibilities
-
Manage, maintain and optimise Raiser’s Edge NXT to ensure accurate and up-to-date data
-
Process all incoming donations, ensuring correct coding and data integrity
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Maintain high standards of data quality, GDPR compliance and robust data controls
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Manage data-related enquiries and provide timely support to internal teams
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Process regular Gift Aid claims
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Complete monthly reconciliation with finance systems
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Lead data cleansing and housekeeping projects (including consent and Gift Aid reviews)
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Improve processes to increase efficiency, automation and accuracy
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Train and support colleagues in effective CRM use
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Deliver regular and ad hoc reports, analysis and data selections to support fundraising and marketing
What Success Looks Like
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CRM income reconciles accurately with finance systems
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Data is accurate, complete and up to date
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CRM processes are fully compliant with GDPR and best practice
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Colleagues feel confident using the system and supported in their work
About You
Essential Experience & Skills
-
Proven experience managing a CRM system in a Database Officer (or similar) role
-
Experience acting as a system administrator (managing users, access and settings)
-
Strong understanding of GDPR and supporter data best practice
-
Ability to explain technical concepts clearly to non-technical colleagues
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Experience training and supporting colleagues with varying technical confidence
-
Excellent attention to detail
-
Strong communication and relationship-building skills
-
Ability to manage multiple priorities and meet deadlines
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A proactive, solution-focused approach to improving systems and processes
Desirable
-
Experience with Raiser’s Edge NXT
-
Experience producing data selections
-
Experience writing SQL queries
-
Experience creating dashboards or reports using Power BI (or similar)
-
Knowledge of fundraising techniques (e.g. direct mail, digital, supporter journeys)
Working at Tommy’s
We actively encourage applications from people of all backgrounds. As pregnancy outcomes in the UK are not equal across communities, we particularly welcome applications from people from minoritised ethnic backgrounds and other groups that are underrepresented in the charity sector.
We are committed to creating an inclusive workplace where everyone feels valued and able to thrive. If you don’t meet every requirement listed but feel this role could be a good fit, we’d love to hear from you.
We are happy to discuss reasonable adjustments at any stage of the recruitment process. Please let us know how we can support you.
Why Join Us?
-
Meaningful work with real-world impact
-
Flexible hybrid working
-
A supportive and collaborative culture
-
Opportunity to lead and shape data improvements in a growing charity
If you’re passionate about data integrity, continuous improvement, and using systems to drive impact, we’d love to hear from you.
Apply via CharityJob and help us make pregnancy and birth safe – for everyone.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bedford Foodbank is an independent charity operating as a member of the Trussell Trust network of foodbanks. We employ 2 paid full time and 5 part time staff and are supported by 120 volunteers each week. The mission of Bedford Foodbank is to provide emergency food and support to individuals and families in crisis, ensuring that no one in the community goes hungry. The vision is to be a beacon of hope and support for those facing financial difficulties providing a minimum of 3 days of emergency food and support.
Role Purpose
The Operations Director role is responsible for the effective day-to-day management of the foodbank, ensuring sustainable service delivery while driving income generation and fundraising growth. You will oversee operations, fundraising strategy, partnerships, and compliance, ensuring the charity can meet increasing community need in a financially sustainable way with a passion for tackling poverty.
Key Responsibilities
- Manage all operational aspects of the foodbank, ensuring efficient, safe, and compassionate service delivery.
- Oversee logistics including food sourcing, storage, distribution, and volunteer deployment.
- Deliver a fundraising and grant writing strategy to ensure long-term financial sustainability
- Monitor operational performance and report regularly to the Trustees.
- Managing employees and volunteers to ensure they are supported, motivated, and aligned with the charity’s mission
- Build strong relationships with local authorities, faith groups, businesses, schools, and other charities.
- Represent the foodbank at events, networks, and public forums to raise profile and funds.
- Maintain compliance with all policies and procedures including Health and Safety and Safeguarding
Person Specification
- Demonstrable success in fundraising, income generation and grant writing.
- Passionate about tackling poverty with empathy for people from disadvantaged, marginalised or socially excluded backgrounds
- Understanding and sympathetic approach to clients, volunteers and referral agencies
- Running a small to medium size charity operation.
- Excellent relationship-building and communication skills.
- Commitment to the mission and values of a foodbank.
· Willingness to support and promote the Christian values of Bedford Foodbank
Requirements:
· Right to work in the UK
· Clean UK driving license
· Some evening and weekend work required
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application – such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Equal employment opportunity
We are committed to a policy of Equal Employment Opportunity and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers Together Foundation is an organisation dedicated to improving Carers’ quality f life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.
We are seeking an experienced Carers Financial Wellbeing Officer to provide a range of information and support services to carers. The postholder will identify and support carers who are currently, or are at risk of, experiencing poverty or financial exclusion. The postholder will also provide specialist money management advice and support based on carers needs.
To succeed in this role, applicants must have:
· An understanding of the issues facing financially excluded people and the ability to work proactively to help resolve their financial situation.
· Experience of dealing with sensitive issues and of providing information and support to vulnerable people.
· Knowledge and experience of working in a health or social care setting.
This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park in Redcar and the postholder must be able to travel between the two sites, and to other locations in the community including the homes of clients.
The client requests no contact from agencies or media sales.
The Bevan Foundation is seeking a new policy and research officer to join our team. Could you support the Bevan Foundation in its mission to end poverty in Wales?
About the Bevan Foundation
The Bevan Foundation is Wales's most influential think tank. We create insights, ideas and impact that help to end poverty and inequality. Over recent years the Foundation has helped secure real and lasting change for people across Wales, from universal free school meals for primary pupils to increases in Education Maintenance Allowance. We’ve built a reputation for trusted, evidence-based insights and ideas that influence decision-makers and improve lives.
About this role
This is new and exciting role in our policy and research team. This role will have a particular focus on poverty, with the successful candidate working on a wide range of poverty issues from child poverty to housing. You’ll gather and analyse evidence, help to develop practical proposals for change and be involved in persuading decision-makers to take action.
About you
You will have an excellent grounding in qualitative and quantitative research methods and a sound grasp of social and economic policies in Wales. You’ll be able to explain your work clearly and persuasively, with good written and oral skills. You’ll be able to engage effectively with a wide range of people, from stakeholders to people on low incomes. You’ll be well-organised and able to operate independently as well as collaboratively with a wider team.
Key terms
The role is available for 5 days per week, on a permanent basis.
The salary for this post is £28,393 - £31,273 (Grade 5), with the appointment likely to be in the bottom half of the scale.
We work in a hybrid way, with staff expected be office-based for two to three days a week and to attend monthly in-person team meetings. The Foundation’s offices are in Merthyr Tydfil.
If you are interested and want to find out more and to find out how to apply download our application pack.
Closing Date: Wednesday 18 March 11:00 AM
Interview date: Monday 30 March
The Bevan Foundation gratefully acknowledges the support of the Joseph Rowntree Foundation towards this programme of work.
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.
As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.
You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.
Key Responsibilities:
Strategic Leadership & Growth
- Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
- Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
- Support organisational business planning and future growth.
Regulatory Compliance & Governance
- Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
- Lead regulatory audits, inspections and risk management.
- Provide assurance on compliance and viability to the CEO and Trustees.
Service Quality & Client Experience
- Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
- Oversee effective complaints management, learning reviews and client feedback systems.
- Ensure properties and services meet high standards of safety, warmth and comfort.
Operational Leadership
- Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
- Ensure effective escalation of tenancy breaches and safeguarding practices.
- Work closely with Life’s Helpline services around referral and allocations.
Financial & Asset Management
- Oversee rental income, arrears, void control and financial performance.
- Manage contracts, grants and local authority funding.
- Ensure major works, planned maintenance and statutory compliance are delivered effectively.
Leadership & People Management
- Lead and support Housing Managers, support teams and frontline workers.
- Foster a positive culture of accountability, inclusion and high standards.
- Support staff development and performance.
Partnership Management
- Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
- Represent Life at external forums and sector networks.
About you:
Essential
- CIH Level 5 (or equivalent) qualification
- Senior leadership experience in supported housing, social housing, or homelessness services
- Strong knowledge of housing law, tenancy management and regulatory compliance
- Understanding of Housing Ombudsman standards and consumer regulations
- Experience in strategic planning, service development and organisational growth
- Budget management and financial performance experience
- Experience with property maintenance, asset management and compliance
- Strong safeguarding knowledge
- Excellent leadership, communication and stakeholder management skills
- UK driving licence and access to a car
Desirable
- Experience supporting vulnerable women or family services
- Charity/third sector leadership experience
- Experience securing funding or development partnerships
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £45,750 per annum
Hours: 32 hours per week
Location: Home based with extensive travel across the South of England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £32000-£36000 p.a DOE
Hours: 37.5 Full-time
Reports to: Research Manager
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.
About the role:
At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
As Insight Officer, you’ll support the day-to-day delivery of insight and evidence across the Insight Team, helping to ensure that research outputs are timely, accessible and well used across the organisation.
What you will be doing:
Working closely with your colleagues in the Insight Team, you’ll contribute to research delivery, rapid evidence reviews and executive-style insight summaries. You’ll also support the coordination of research activity and help maintain shared evidence resources that underpin organisational learning and decision-making.
Key responsibilities will include:
· Producing clear and concise insight summaries and rapid evidence reviews to support policy, strategy and operational decision-making
· Analysing primary qualitative and quantitative research data (e.g. survey datasets, interviews and focus groups), under the guidance of Research Managers
· Accurately summarising research findings, identifying key themes and patterns, and drafting structured outputs for review
· Supporting the delivery of research projects across the Insight Team, including contributing to research tools, data collection and reporting
· Acting as a first point of contact for routine research queries and supporting the quality assurance of small-scale research activity
· Supporting the coordination and organisation of research activity across the Insight team, including maintaining process maps and research pipeline summaries, tracking outputs and maintaining documentation.
· Supporting research delivery across a portfolio of projects, including potential to support small to medium sized ad hoc research commissions
· Contributing to the development and upkeep of reference and evidence summaries
· Representing the Insight Team in cross-organisational working groups or projects where insight input is required
· Supporting good research practice by helping ensure outputs meet agreed quality, accessibility and ethical standards
This role offers a strong foundation in applied research and insight, with exposure across multiple projects and policy areas.
Your experience:
You are organised, curious and motivated by evidence. You enjoy working with data, both qualitative and quantitative and take pride in presenting findings clearly and accurately. You enjoy making sense of information and helping others use insight well, and you are also comfortable working across multiple priorities with support from more senior colleagues. You are detail-oriented without losing sight of the bigger picture, and you take pride in producing clear, reliable outputs.
You are likely to thrive in this role if you:
- Enjoy synthesising information into clear, structured summaries
- Are confident analysing both qualitative and quantitative data
- Are proactive and comfortable juggling different tasks and deadlines
- Communicate clearly in writing and are keen to build confidence presenting insight
- Work collaboratively and enjoy contributing to shared outputs
- Are interested in building a career in research, insight and/or policy
Requirements
We’re open to candidates from a range of backgrounds, including those early in their insight or research career who are keen to develop their skills.
Must haves:
- Experience working collaboratively with others to deliver shared outputs
- Experience supporting research, insight or analysis work in a professional, academic or applied setting
- Experience working with quantitative datasets using standard analysis tools (e.g. Excel or similar)
- Experience analysing qualitative and/or quantitative primary data (e.g. from survey datasets, interviews, focus groups)
- Experience identifying themes and patterns in qualitative data
- Ability to interpret findings accurately and translate them into clear written insight
- Experience producing concise, executive-style insight summaries distilling complex findings into key messages
- Understanding of basic research methods and principles, including sampling, bias and data quality
- Good organisational skills and attention to detail
- Confidence using standard office software to produce reports and manage information
Nice to haves:
- Experience producing rapid evidence reviews
- Experience supporting small research projects or ad hoc commissions
- Experience in disability, transport, social policy or public service research
- Experience organising or maintaining shared knowledge or reference resources
- Familiarity with qualitative analysis software (e.g. MAXQDA, NVivo or similar)
- Experience using statistical or survey tools (e.g. SPSS, R, Power BI, or equivalent)
- Experience creating simple and effective data visualisations to support insight summaries. This may include familiarity with Canva, Adobe, or other equivalent software packages.
Benefits
Who are we?
We are building a future where all disabled people have the transport options to make the journeys they choose.
We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Why choose us?
We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.
We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.
We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.
We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.
A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:
- 26 days annual leave, plus the option to buy/ sell up to five days.
- One wellbeing day for extra flexibility.
- Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
- Life Assurance of four times your salary.
- Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
- Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
- Enhanced Parental Leave, including Adoption Pay.
- Free parking, EV charge points and a minibus service to/from the town centre and train station.
- Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
- Learning and development opportunities to help you grow.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.
As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.
To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Introduction
The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.
This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.
Purpose of the Role
Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy (2025–2029) by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising.
Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content.
Key Responsibilities
Corporate Partnerships and Engagement
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Support the Director of Partnerships in managing and delivering high-quality partnership activities, including:
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Organising employee volunteering sessions – including mapping / tracking volunteer hours and activities (where possible)
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Organising and supporting group visits, insight events, and work experience placements (as needed)
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Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities
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Fundraising activities and events organised by corporate partners
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Liaise with LHPs to coordinate partnership activity across different regions.
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Maintain accurate partnership records and activity tracking in NHP’s CRM.
Communications and Collaboration
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Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities.
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Support the preparation of partnership updates, impact stories, and social media content.
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Contribute to internal communications about partnership successes and learning.
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Support the rest of the NHP team from time to time, as required.
Community Fundraising, Individual Giving and Supporter Engagement
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Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP’s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise).
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Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities.
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Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments)
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Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged.
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Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up)
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Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP.
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Support the development of our long-term individual goals (one-off donations and regular giving via our website)
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Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention.
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Track and evaluate community fundraising and individual giving performance and supporter feedback.
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Maintain accurate CRM records of donor giving/community fundraising
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Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters
Find out more
If you’re excited by the opportunity to build something transformative, we’d love to hear from you.
We recently held a briefing session to provide more information about this role. You can watch the recording below:
https://us06web.zoom.us/rec/share/_az6Qsqxp0jc200iP7227b1fZ2tsPFLIYicvMkxeVT5iOEswGX92VY8i9LxmF-M.fgx73P6eNwBPgXHr
Passcode: Tkk%9$b^
How to Apply
To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 9am Friday 20th March.
We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview.
We do not accept unsolicited CVs from recruitment agencies.
Interviews
Shortlisted candidates will be invited to an in-person interview on Monday 30th March at the NHP Office in Crewe.
Further details will be provided to shortlisted candidates.
Safeguarding Statement
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.
General Requirements: Right to work in the UK, two professional references, and a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Elizabeth Fry Charity operates a Ministry of Justice Approved Premises in Reading, offering a safe and supportive environment for up to 24 women. We’re committed to delivering exceptional accommodation and meaningful, person‑centred support for women navigating the criminal justice system.
Make a Meaningful Difference in the Lives of Women in the Criminal Justice System
Are you passionate about supporting women with complex needs—such as substance misuse issues—to build safer, healthier, and more stable futures? Do you thrive in a supportive team environment and enjoy finding creative, flexible solutions to help others succeed?
We’re looking for someone who can bring empathy, resilience, and positivity to a role that truly changes lives. As a member of our team, you will play an active part in helping women reintegrate into the community and move towards leading law‑abiding, independent lives.
What the role involves:
- Working an average of 17.75 (part time) or 35.5 hours a week on a rota, including weekend shifts and occasional bank holidays
- Supporting residents within our Approved Premises
- Contributing to the safe and smooth daily running of the service
- Being a positive role model, using encouragement and consistency to motivate change
We offer a competitive full‑time equivalent salary of £26,334.82 to £31,505.32, along with a 30% enhancement for weekend shift work.
We are open to part‑time applicants—offering an average of 17.75 hours per week on a flexible or fixed rota.
Who we’re looking for:
Ideally, you’ll have experience within the Criminal Justice System and an understanding of the discrimination and challenges faced by women involved in it. However, we also welcome applicants who can demonstrate insight, empathy, and a strong willingness to learn.
You’ll be:
- Self‑motivated and committed to supporting others
- An excellent communicator with strong administrative and teamwork skills
- Someone who brings enthusiasm, responsibility, and reliability to every shift
What we offer:
- Regular supervision to support your development
- Tailored training to build your confidence and skills
- The opportunity to make a tangible, positive impact every day
If you’re ready to be part of a dedicated team and help empower women to rebuild their lives, we’d love to hear from you.
Why Join Us?
At Elizabeth Fry Charity, you’ll be part of a compassionate and committed team working to transform the lives of vulnerable women. Every day, your contribution will make a meaningful impact — and you’ll be supported by colleagues who value collaboration, personal growth, and innovation. We invest in your success, celebrate your achievements, and ensure you feel truly appreciated.
We’re proud to offer a comprehensive range of benefits designed to support your wellbeing and help you thrive:
- 30% pay enhancement for working weekend shifts.
- Perkbox membership, giving you access to exclusive discounts, wellbeing resources, and a wide range of perks.
- Financial recognition, including a confirmation‑in‑post bonus after successful completion of probation, plus long‑service awards at three and ten years.
- Employee Assistance Programme, providing confidential emotional, financial, and practical support whenever you need it.
- Generous annual leave of 25 days plus Bank Holidays (pro rata), increasing with service up to 30 days.
- Freshly cooked meals on site, prepared by our in‑house Chef and tailored to all dietary requirements.
The client requests no contact from agencies or media sales.
Fostering Recruitment Officer - Part Time
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Salary: £16,112 per annum (increasing to £17,903 in 18 months) + £450 Homeworking Allowance per annum
Hours: 21 Hours per week - 3 days a week (Monday + 2 days other days)
Contract: Permanent
Location: North West. Travel required around the North West with a focus on travel to Merseyside & Wirral regions
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
This is an exciting opportunity to join TACT in the new role of Fostering Recruitment Officer as they grow their presence in the North West.
The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, in collaboration with the whole team.
The Fostering Recruitment Officer will be required to work on Monday as one of the 3 working days. The other 2 working days can be discussed with the hiring managers during the recruitment process.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Fostering Recruitment Officer will include:
- Working collaboratively across relevant teams to progress enquiry management
- Support community recruitment activity to create a consistent pipeline of carer applicants
- Facilitating a smooth application and assessment process for potential carers
- Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives
- Creatively contribute to innovation and improvement of strategies and local activities
- Maintaining an understanding of regulations and requirements for provision of foster care services
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Fostering Recruitment Officer must be based in the North West, as travel is required throughout this region, with a focus on Merseyside & Wirral to visit potential new foster carers.
Travel to attend 6 weekly face-to-face meetings in Merseyside, alongside team wellbeing events and training is also required.
AnEnhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
- Closing Date: Wednesday, 1st April 2026
- Interview Date: Wednesday, 15th April 2026 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive. You are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
None
BUBIC stands with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection


The client requests no contact from agencies or media sales.
Lead Financial Strategy. Enable Extraordinary Care.
At Alexander Devine Children’s Hospice Service, we provide specialist care and vital support to children and young people with life-limiting and life-threatening conditions, and their families, across Berkshire and surrounding counties.
It costs £3.4 million each year to maintain our current level of care, with minimal government funding. Every decision we make must balance compassion with sustainability. We are now seeking an exceptional Director of Finance to help secure our long-term future and develop services in line with demand.
This is more than a finance role. It is an opportunity to shape the financial strategy of a much-loved local charity and ensure we continue reaching every child and family who needs us.
The Role
As Director of Finance, you will:
- Provide strategic financial leadership and be a key member of the Senior Management Team
- Lead long-term financial planning to ensure sustainability and resilience
- Oversee budgeting, forecasting, cashflow and reserves management
- Ensure compliance with charity accounting standards and statutory requirements
- Present clear, insightful financial reports to the Board of Trustees
- Be responsible for financial controls, systems and governance
You will work closely with the Chief Executive and Senior Management Team, helping to shape the future direction of the organisation.
About You
We are looking for a strategic and values-driven finance leader who brings:
- A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)
- Significant senior financial leadership experience
- Strong experience in strategic planning, budgeting and financial governance
- The ability to communicate complex financial information clearly to non-financial audiences
- High levels of integrity, judgement and emotional intelligence
Charity or healthcare experience is welcome but not essential. We are equally interested in candidates from commercial or public sector backgrounds who are motivated to apply their expertise in a purpose-driven environment.
Why Join Us?
- Work in a beautiful, purpose-built hospice in Maidenhead
- Generous annual leave, including your birthday off and additional “Alexander Days”
- Pension and Death in Service cover
- Employee Assistance Programme
- Free on-site parking
- A genuinely supportive, values-led culture
- Staff discounts
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


The client requests no contact from agencies or media sales.