Communications and engagement manager jobs
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We're looking for a Face-to-Face Fundraising Experience Manager to join our large, award-winning in-house Face to Face Fundraising Team. This role supports the RNLI by attracting, developing and retaining talented face to face fundraising professionals who inspire long-term support for the charity, helping to generate the income needed to save lives at sea.
Some of the benefits:
- Flexible working
- 26 days' annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Health Cash Plan option
Your role
As a Face-to-Face Fundraising Experience Manager, you will focus on the following areas:
- Leading the development and continuous improvement of the face-to-face fundraiser experience, including recruitment, induction, learning and development programmes.
- Driving colleague engagement, recognition, culture and retention initiatives that support high-performing teams across the UK and Ireland.
- Working with Recruitment, Learning & Development, Marketing and People teams to attract, develop and retain talented fundraisers and managers.
- Using colleague feedback, performance data and operational insight to identify opportunities and drive continuous improvement.
- Leading people-related projects, service improvements and change initiatives that strengthen the sustainability and effectiveness of the Face-to-Face Fundraising programme.
About you
You'll have a strong understanding of face-to-face fundraising and the challenges of supporting geographically dispersed teams. You'll recognise the importance of recruitment, development and engagement in driving performance and creating a positive colleague experience. You'll enjoy building relationships, collaborating with a wide range of stakeholders and using insight, innovation and practical problem-solving to deliver meaningful improvements.
To be considered as our Face-to-Face Fundraising Experience Manager, you'll need:
- Significant experience within face-to-face fundraising field operations, including knowledge of fundraising regulation and best practice.
- Experience leading operational improvement, service development or change initiatives that have delivered measurable outcomes.
- Experience coordinating activities across multiple teams and stakeholders to achieve shared objectives.
- Strong understanding of the factors that drive operational performance, service sustainability and team effectiveness.
- Experience using data, insight and feedback to inform decision-making and continuous improvement.
Other organisations may call this role:
People Experience Manager, Fundraising Development Manager, Learning and Development Manager, Recruitment and Development Manager, Talent Development Manager, Workforce Development Manager or Colleague Experience Manager.
This post requires a valid driving licence.
So, as a Face-to-Face Fundraising Experience Manager, you will be passionate about developing people, improving colleague experiences and helping teams perform at their best.
If you're resilient, adaptable and motivated by creating an environment where face to face fundraisers can thrive while supporting the RNLI's aim of saving lives at sea, this could be the role for you. Please visit our jobs page and apply today!
Closing date: 30 August 2026.
Interview date: w/c 7 September 2026 (on Teams).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We're looking for a Face-to-Face Fundraising Operations Manager to join our large, award-winning in-house Face-to-Face Fundraising team, which supports the RNLI by recruiting and retaining long-term supporters through high-quality face-to-face fundraising activity across the UK and Ireland, generating vital income that helps save lives at sea.
Some of the benefits:
- Flexible working
- 26 days' annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Health Cash Plan option
Your role
As a Face-to-Face Fundraising Operations Manager, you will focus on the following areas:
- Leading the development and continuous improvement of operational systems, processes and frameworks that support a nationwide face-to-face fundraising programme.
- Managing operational reporting, performance dashboards and management information to provide actionable insight for planning, forecasting and decision-making.
- Driving operational governance, compliance, safety and risk management across the Face-to-Face Fundraising function.
- Building strong relationships with internal and external stakeholders to deliver projects, pilots and continuous improvement initiatives.
- Supporting the operational delivery of donor recruitment, workforce planning, people processes and programme logistics to maximise fundraising performance and supporter experience.
Home Based, however the successful candidate will be expected to maintain a regular presence at the RNLI Support Centre in Poole, with visits required at least once per month.
About you
You'll be someone who enjoys building routines, reports, processes and structures that help people perform at their best. You'll be highly organised, comfortable managing multiple priorities across a complex operational environment and able to balance strategic thinking with practical delivery. You'll enjoy collaborating with colleagues across a wide range of teams and using data and insight to drive continuous improvement.
To be considered as our Face-to-Face Fundraising Operations Manager, you will need:
- Significant experience in face-to-face fundraising, fundraising operations, or a comparable multi-site operational environment.
- Experience developing and implementing operational systems, frameworks and governance processes.
- Strong reporting and analytical skills, with experience creating performance dashboards and management information.
- Experience managing compliance, risk and operational governance within a complex environment.
- Excellent stakeholder management skills, with the ability to influence, collaborate and drive cross-functional solutions.
Other organisations may call this role:
Operations Manager, Fundraising Operations Manager, Programme Operations Manager, Operational Excellence Manager, Business Operations Manager, Performance and Operations Manager, or Regional Operations Manager.
So, as a Face-to-Face Fundraising Operations Manager, you will have strong organisational skills, excellent attention to detail, a continuous improvement mindset and a passion for helping teams succeed.
If you'd like to see how your expertise can support the RNLI's aim of reducing drowning and saving lives at sea, this could be the role for you. Please visit our jobs page and apply today!
Closing date: 30 August 2026.
Interview date: w/c 7 September 2026 (on Teams).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
ave you been affected by hepatitis B? Could you use your experience to help others?
We are looking for someone with excellent engagement skills, real drive and a passion for helping others to deliver a flagship new health service in North East London. You will use your own experience of hepatitis B to help others access the information, testing, treatment and care they need.
You will:
- Establish strong relationships with health and community service colleagues.
- Build strong working relationships with communities from areas where hepatitis B is common, such as South Asia, Africa, the Caribbean and Eastern Europe.
- Recruit and develop a network of enthusiastic and well-supported volunteers.
Your role will involve patient outreach and engagement, organising and delivering events in community settings and building partnerships with community organisations. This is a frontline role requiring excellent communication and organisational skills. Creativity and innovation welcome!
12-month contract (with possible extension).
Salary: £28,860
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Officer
Full time - 35 hours per week
Location – Hybrid Working with a minimum of one day a week working from Head Office in London
Join our friendly team
We have an exciting opportunity for an Events Officer to join our Fundraising team. This is a fantastic role for someone who is passionate about creating memorable fundraising events and building strong supporter relationships that help families stay together during some of the most difficult times of their lives.
Our charity
The Sick Children's Trust is the charity that provides a welcoming 'Home from Home' where families with a sick child in hospital can stay. But we're more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.
Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,200 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child's side and have one less thing to worry about.
The Role
This is a varied and rewarding events fundraising role, focused on delivering exceptional fundraising events and challenge activities that generate income and raise awareness of the charity.
You will help deliver key events including our Carol Service, Supper Club and Golf Day, while also supporting participants taking part in challenge events such as the London Marathon, Great North Run, London Landmarks Half Marathon and Royal Parks Half Marathon.
You'll build strong relationships with supporters, participants, volunteers, suppliers and partners, providing excellent stewardship and ensuring they have a positive experience with the charity. You will also work closely with colleagues across Fundraising, Communications and Marketing to maximise the success and reach of our events programme.
The role will involve monitoring event budgets, maintaining accurate records, securing auction prizes and pro bono support, and helping to identify new opportunities to grow income and engagement.
This role requires a proactive and organised approach, excellent attention to detail and the ability to manage multiple projects simultaneously while delivering outstanding supporter experiences.
About you
We're looking for someone who is enthusiastic about events fundraising and motivated by creating engaging experiences that inspire people to support our work.
You will have strong interpersonal and communication skills and enjoy building relationships with a wide range of people. You will be equally comfortable supporting a marathon runner with their fundraising, liaising with suppliers, or welcoming guests to one of our special events.
You will have excellent organisational skills and be confident managing competing priorities and deadlines. You'll enjoy working as part of a collaborative team while also being able to take ownership of your own projects and responsibilities.
Ultimately, this is a great role for someone who loves events, enjoys working in a fast-paced environment and understands that no two days are the same.
The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we'd love to hear from you.
To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification.
Closing date: 28 August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
Lead a shop. Save lives.
RSPCA Finchley, Golders Green, Hendon & District Branch is looking for an enthusiastic and commercially minded Shop Manager to lead our North Finchley Charity Shop and help transform the lives of vulnerable animals across North London.
Location: North Finchley, London
Salary: £21,840 per annum
Hours: 30 hours per week
Contract: Permanent contract (subject to successful completion of a 3-month probationary period)
Every sale, every donation and every volunteer you inspire helps fund the rescue, veterinary treatment, rehabilitation and rehoming of abandoned cats and kittens, alongside neglected, injured and vulnerable animals. This is more than a retail management role: it is an opportunity to make a genuine difference every single day.
You willlead the day-to-day operation of our busy charity shop, motivate and develop a team of staff and volunteers, drive sales both in-store and online, maximise donations and deliver an excellent customer experience while supporting the Branch's local animal welfare work.
We're looking for someone with retail management experience who enjoys leading people, achieving ambitious targets and delivering outstanding customer service. Charity retail experience is welcome but not essential.
The role will include weekend working and occasional evenings in line with the operational needs of the Branch.
To Apply
Please submit your CV together with a covering letter outlining how you meet the essential criteria set out in the Job Description and your suitability for the role.
Early applications are encouraged as we reserve the right to close the vacancy early should sufficient suitable applications be received.
Due to the anticipated volume of applications, if you have not heard from us within two weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest in joining RSPCA Finchley, Golders Green, Hendon & District Branch and wish you every success in your future career.
Please assure you address all essential criteria in the cover letter and give examples of how you demonstrate them
The Senior Programme Manager will be responsible for managing FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London.
Please see the attached Recruitment Pack for additional information about LLST and the role.
The client requests no contact from agencies or media sales.
Lead our creative team at a pivotal moment. Following our brand relaunch, we need an experienced Creative Manager to embed our refreshed brand and deliver bold campaigns that make a real difference to people living with Motor Neurone Disease (MND). Whether your background is as a Creative Lead, Art Director or Senior Designer stepping into leadership, this is an opportunity to shape creative strategy, guide and develop a talented team and produce impactful creative content that connects with our community and strengthens engagement.creative team at a pivotal time following our brand relaunch.
You'll shape creative strategy, lead and develop a talented team, and oversee the delivery of engaging campaigns, publications and digital content. Combining creative excellence, people leadership and project management skills, you'll champion brand consistency and help maximise the Association's impact and engagement.
Key Responsibilities
- Lead and inspire the creative team to produce bold, engaging and audience-focused work that brings our brand to life
- Shape creative concepts and campaigns that capture attention, build meaningful connections and increase engagement across multiple channels
- Transform ideas, briefs and organisational priorities into impactful visual storytelling that highlights our work and influence
- Champion creative excellence, ensuring every asset reflects high design standards and a consistent brand experience
- Drive innovation by identifying new creative approaches, emerging trends and tools that strengthen our communications
- Collaborate with teams across the Association to develop creative solutions that support fundraising, awareness, campaigning and supporter engagement
- Guide the creative journey from concept to delivery, ensuring projects are effective, timely and aligned to strategic objectives
- Oversee the development of flagship publications, reports and campaigns, working with internal colleagues and external creative partners
- Embed a culture of creativity, collaboration and continuous improvement, empowering others to develop their skills and confidence
About You
- Excellent design knowledge and are confident using Adobe Creative Suite, including InDesign, Photoshop and Illustrator
- Inspirational creative leader, with experience managing teams, and implementing/improving workflow processes
- Experience managing freelance creatives, photographers or videographers
- Confidence in managing multiple deadlines and competing demands in a fast-paced environment
- You enjoy exploring new creative trends, technologies and ways of working, and can turn fresh ideas into practical solutions
- Experience working with charities, purpose-led organisations or community-focused brands
- Understanding of video production and graphic design
- Knowledge of digital asset management systems and creative workflow tools
- Confidence delivering workshops, presenting creative ideas and helping others get the most from design resources
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Earliest Start Date: 1st December 2026
About the Role
We are looking for a Chief Operations Officer to lead the operations team, join the management team and support the CEO. Your priorities will be to oversee all fundraising, including campaigns, major donors and grant applications. You will oversee the HR of the organisation, including recruitment and disciplinaries. In partnership with the CEO and finance officer you will be jointly responsible for finance within the organisation. You will manage the facilities manager and administrator, ensuring that processes are followed appropriately and the building is maintained in good condition, ensuring we fulfil all legal requirements.
About You
You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to lead HR and systems, finance, monitoring and evaluation and fundraising. You will have experience in fundraising and funder management and be able to lead on making funding applications and reporting to funders. You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people. Finally, you will be excited about working in an organisation with a unique mission that strives to make a difference in the lives of some of the most disadvantaged young people in London.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children.
The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.
The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.
The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.
Key responsibilities include
- Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
- Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
- Direct line management of the Acquisition Marketing Officer and volunteers as required.
- Manage agencies and freelancers as required.
- Ensure activities follow fundraising and data regulations, and marketing best practice.
- Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
- Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
- Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
- Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
- Build performance-driven channel plans across, organic and paid social media channels such as Meta.
- Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
- Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.
- Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
- Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
- Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
- Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.
Please follow instructions on Charity Job to be redirected to our website and apply today!
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.
This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.
We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.
Key responsibilities:
1. Website Ownership & Performance Management
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Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.
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Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests
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Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.
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Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.
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Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.
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Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.
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Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.
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Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.
2. Agency & Supplier Management
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Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.
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Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.
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Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.
3. Team Leadership & Collaboration
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Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).
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Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.
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Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .
4. Data, CRM & Systems Integration
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Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.
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Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.
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Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.
Essential Skills and Experience
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Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.
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Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).
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Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.
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Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.
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People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.
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Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.
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Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.
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Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.
Desirable Skills and Experience
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Familiarity with online community/forum moderation and user engagement strategies.
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Prior experience working within the wider charity sector.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
First Interview will take place the w/c 14th September
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VISION AND MISSION Waverley Abbey is a new spiritual home for a rising generation, based in one of England’s oldest places of Christian prayer, mission and justice. Today, we fire up believers and tool up leaders to play their part in the renewal of faith in the nation and around the world. We are a house of prayer, providing practical education, exceptional hospitality and sparking innovative enterprise. From the first Cistercian monastery in England to the global ministry of Every Day with Jesus, Waverley Abbey has been a place of Christian prayer, mission and justice for over 1,300 years. Now, in partnership with 24-7 Prayer, we are building a new kind of Abbey: a new spiritual home for the nation and a hub that awakens a generation to transform the story of our times through the Gospel of Jesus Christ.
VALUES & CULTURE Our team really is something special. Our people are gold. Our people come from all different walks of life, and it’s this mix of brilliant personalities, experiences and insights that gives us that warm, open and friendly culture you can feel as soon as you meet us. But, however wonderfully different we all are, there are five things we’ve got in common, and they are the Waverley Abbey values. Our values are the key to what makes our culture so unique; they’re a reflection of who each of us is and they’re embedded in everything we do. OUR VALUES Integrity Compassion Selflessness Transformational Celebration SO WE EMPLOY AUTHENTIC, SELFLESS, COMPASSIONATE, TRANSFORMATIONAL AND FUN PEOPLE!
JOB PURPOSE This is an exciting senior leadership role with the opportunity to shape how Waverley Abbey tells its story, grows its reach and engages people with its vision. The Head of Marketing and Communications will provide strategic, creative and inspiring leadership across all aspects of marketing, communications, brand and digital engagement. Working across the breadth of Waverley Abbey — including the college, house, House of Prayer, events, hospitality, fundraising and the wider estate — the postholder will develop clear and compelling communication that strengthen our brand trust, reach new audiences and support sustainable revenue growth. This role will ensure that our communications reflect the quality, warmth and bold ambition of Waverley Abbey. You will be a talented and experienced marketing professional, an exceptional leader who mines the gold in others, and an experienced AI champion with a bold vision to play your part to see the Gospel of Jesus transform a generation.
KEY RESPONSIBILITIES Strategic Marketing Leadership
> Develop and lead an ambitious, integrated marketing and communications strategy to support and supercharge Waverley Abbey’s vision, organisational priorities and income objectives.
> Translate organisational strategy into clear annual marketing plans, campaigns, priorities and measurable outcomes, and deliver those plans on time every time.
> Work closely with leaders across the college, House of Prayer, house and estate, hospitality, events, fundraising and other areas to understand their audiences and develop effective marketing responses.
> Significantly grow market share by connecting and building brand trust with new audiences, markets and opportunities to extend Waverley Abbey’s reach and influence.
> Champion and implement AI effectively and wisely to at least 10x our marketing output.
> Ensure marketing activity is focused, coordinated and capable of delivering both immediate results and long-term brand growth. Brand Leadership and Storytelling
> Deliver daily brand and individual stories above the line to build Waverley Abbey awareness, authority and trust. Champion excellent storytelling that communicates the impact of Waverley Abbey through the lives, experiences and communities impacted by our work.
> Lead and be principle guardian of the Waverley Abbey brand and sub-brands.
> Develop a clear, compelling and consistent brand story that captures the heritage, vision, breadth and future direction of Waverley Abbey.
> Ensure the brand is expressed consistently across all communications, campaigns, publications, digital platforms, signage and visitor touchpoints.
> Oversee the development and implementation of brand guidelines and support colleagues to apply them consistently and confidently.
> Protect and strengthen the reputation of Waverley Abbey; identifying, proactively managing and responding appropriately to potential risks. Campaigns, Audience Growth and Engagement
> Lead integrated fundraising campaigns that increase awareness, engagement, participation and income from core and new audiences.
> Develop targeted approaches for student recruitment that increase our HE student enrolments year on year on year, and provide a significantly growing ‘front door’ of non-HE students and trainees via a ‘digital university’.
> Significantly grow house, event and retreat guests to maximum capacity.
> Ensure campaigns are creative, audience-focused, aspirational and informed by meaningful data.
> Establish a clear annual marketing and communications plan aligned with organisational priorities — and deliver on time, every time.
> Strengthen the organisation’s ability to acquire new audiences while deepening engagement with existing supporters, students, guests, customers and partners. Digital Marketing and Content >Deliver the effective and wise use of AI to 10x our marketing output.
> Provide leadership for Waverley Abbey’s websites, social media channels, email communications and wider digital presence.
> Effectively be able to spin-up world class UX websites and apps in short timescales.
>Develop a digital-first approach that makes maximum use of content, video, photography, social media, search, email and emerging platforms.
>Oversee the planning and production of high-quality content that is engaging, market-leading and consistent with the Waverley Abbey voice.
> Ensure the best UX on all websites and that digital platforms are accurate, accessible, engaging, easy to navigate and optimised for search.
>Use analytics and audience insight to improve campaigns and tactics.
>Always be exploring new digital opportunities that could significantly increase Waverley Abbey’s reach and impact. Communications and Public Relations
> Lead Waverley Abbey’s external communications, media relations and public relations activity.
>Develop proactive opportunities to raise the profile of Waverley Abbey locally, nationally and within relevant Christian, educational and hospitality networks.
>Oversee press releases, media statements, articles, briefing materials and external announcements.
>Build strong and constructive relationships with journalists, media partners, influencers and other key stakeholders.
> Lead communications planning during sensitive or high-profile situations, working closely with the CEO and relevant senior leaders.
> Ensure Waverley Abbey communicates with clarity, confidence and integrity. Fundraising and Partnership Communications
> Work in close partnership with fundraising colleagues to develop compelling cases for support, campaigns and supporter communications.
> Ensure fundraising materials communicate Waverley Abbey’s vision, need and impact with clarity.
> Support the development of strategic partnerships that increase the organisation’s profile, influence and reach.
> Create high-quality communications resources for funders, donors, partners, churches and other key stakeholders. Team Leadership and Development
> Lead, inspire and develop a high-performing Marketing and Communications team in collaboration with the Senior Marketing Manager.
> Create a collaborative, creative and supportive culture in which team members are trusted, equipped and accountable.
> Set clear objectives and priorities for the team, ensuring workloads and resources are managed effectively.
> Provide regular one-to-ones, feedback, coaching, development conversations and performance reviews.
> Support the personal and professional development of direct reports, identifying opportunities for growth and increased responsibility.
> Commission and manage freelancers, agencies and specialist suppliers where appropriate.
> Build positive and productive relationships across the organisation, enabling the Marketing and Communications team to operate as a trusted strategic partner. Planning, Budgets and Performance
> Manage the Marketing and Communications budget responsibly, ensuring effective use of resources and demonstrable value — always within budget.
> Establish clear measures of success across brand awareness, audience growth, engagement, recruitment, conversion and income.
> Provide regular performance reports, insight and recommendations to the CEO and Executive Team.
> Use data, audience research and market insight to inform decisions and continually improve performance.
> Manage multiple projects and priorities effectively, ensuring high quality work is delivered on time and within budget. Data and Compliance
> Ensure marketing communications comply with UK GDPR, data protection, consent and privacy requirements.
> Maintain professional, ethical and legally compliant standards across all communications activity. Leadership and Organisational Contribution As a senior Executive member at Waverley Abbey, the postholder will:
> Contribute actively to organisational strategy, planning and decision-making.
> Build strong relationships across all areas of Waverley Abbey and work generously across organisational boundaries.
> Model leadership that is clear, courageous, compassionate and accountable.
> Champion a culture of excellence, collaboration and continuous improvement.
> Embody Waverley Abbey’s values of Integrity, Compassion, Selflessness, Transformation and Celebration.
> Act as an ambassador for Waverley Abbey, representing the organisation externally and internally confidently and professionally.
> Undertake other reasonable duties consistent with the seniority and purpose of the role.
PERSON SPECIFICATION Experience — Essential
> Significant senior-level experience in marketing, communications or brand.
> A strong track record of developing and delivering successful marketing and communications strategies.
> Experience of leading integrated campaigns across digital and traditional channels.
> Demonstrable success in growing audiences, increasing engagement and delivering measurable organisational outcomes.
> Experience of leading, managing and developing a marketing or communications team.
> Strong experience of AI, digital marketing, content strategy, social media, websites, email marketing and audience analytics.
> Experience of working effectively with senior leaders and providing trusted strategic advice.
> Experience of managing budgets, agencies, suppliers and multiple projects.
> Experience of using data insight to evaluate performance and make decisions.
Experience — Desirable
> Experience within a complex, multi-product environment — charity, Christian organisation, education provider or hospitality organisation.
> Experience of student recruitment, fundraising communications, events marketing or customer acquisition.
> Experience of working across an organisation with several distinct audiences, services or brands.
Knowledge and Skills — Essential
> Excellent strategic thinking, with the ability to translate vision into focused and achievable plans.
> Exceptional written and verbal communication skills.
> Strong creative judgement and the ability to recognise and develop compelling stories.
> A sophisticated understanding of brand, audience development and customer journeys.
> Excellent leadership and people-management skills.
> Strong project-management and organisational skills, with the ability to balance strategic leadership and practical delivery. > Commercial awareness and an understanding of how marketing supports organisational growth and income generation.
> Confidence in analysing data, measuring impact and presenting clear recommendations.
Knowledge and Skills — Desirable
> A relevant degree or professional marketing qualification.
> Membership of the Chartered Institute of Marketing.
> Working knowledge of content management systems, customer relationship management systems, email marketing tools and creative software.
> Understanding of the UK higher education landscape.
Personal Qualities The successful candidate will be:
> An imaginative and ambitious leader who is excited by the opportunity to build something significant.
> A gifted storyteller who communicates with clarity, warmth and authenticity.
> Strategic and creative, while also able to bring structure, focus and delivery.
> Collaborative, generous and able to work effectively with colleagues holding different responsibilities and perspectives.
> Emotionally intelligent and confident in navigating complexity.
> Proactive, resourceful and comfortable taking appropriate initiative.
> Committed to excellence without losing warmth, humanity or perspective.
> Resilient, adaptable and able to respond positively to change.
> Personally aligned with the Christian vision and values of Waverley Abbey. Occupational Requirement There is an occupational requirement for the postholder to be a practising Christian. The successful candidate will be expected to affirm Waverley Abbey’s Statement of Faith, participate in the prayer life of the organisation and conduct themselves in a way that is consistent with its Christian ethos and values. This requirement is applied in accordance with Schedule 9 of the Equality Act 2010. Additional Requirements
> Flexibility to work occasional evenings and weekends in support of significant events, campaigns or organisational activity. > Willingness to travel occasionally for meetings, events and partnership activity.
> This job description reflects the current requirements of the role. It may be reviewed as Waverley Abbey develops, following consultation with the postholder.
We are looking for a Research Manager to join a small team responsible for commissioning, managing and conducting high quality, robust social research.
The Research Team works closely with colleagues across the Youth Futures Foundation to support our mission as a What Works Centre.
The Research Manager will manage the next phases of work on two of our key evidence resources, the Youth Employment Toolkit and the Youth Employment Evidence and Gap Map.
They will:
- Contribute to our wider research strategy, including conducting evidence synthesis, and supporting Youth Futures’ mission to create, translate and embed evidence to improve youth employment outcomes.
- Design, manage and carry out research projects, including analysis and synthesis of evidence on youth employment and related themes.
- Lead research commissioning processes and manage commissioned research projects, including contracts and budgets, securing high quality research from providers.
This will be a Fixed term contract of 6 to 9 months maternity cover and can be based at our Birmingham, Leeds or London hub.
We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
This is a fantastic opportunity for an experienced and highly organised National Conference Project Manager to lead the planning and delivery of our major national conference bringing together professionals, families and organisations from across the children's palliative care sector.
Together for Short Lives is the leading UK-wide charity for children living with serious illness, their families and the services that provide them with palliative care.
Every child deserves many moments of happiness together with their loved ones. But it's hard for them to thrive when services don't fully meet their needs, leaving parents and siblings feeling isolated and alone.
That’s why we’re here. To make sure that every family can thrive as they navigate their child's life, death, bereavement and beyond.
Together we support families to live their lives, through the ups and downs, offering practical, emotional and financial help.
Together we unite our sector by prioritising and sharing crucial research, leading guidance and standards, connecting professionals and raising vital funds for children’s hospice and palliative care services.
Together we campaign to make sure that children with serious illness and their families get the care and support they need, when and where they need it.
Supporting, uniting, campaigning, together.
We are Together for Short Lives.
About the role
Working across multiple teams, you will manage all aspects of the event from programme development, speaker and delegate management, and ticketing systems through to sponsorship support, on-site delivery and post-event evaluation. This is an exciting opportunity to play a key role in delivering a flagship event that will strengthen learning, collaboration and influence across the sector.
Incremental hours increase over 9 month fixed term are planned as:
3 days/week (months 1-3) → 4 days/week (months 4-6) → 5 days/week (months 7-9)
About you
We are looking for someone who can demonstrate:
- Significant experience delivering conferences or large-scale events from planning through to evaluation.
- Excellent project management skills, including budget, timeline and risk management.
- Strong stakeholder engagement skills and the ability to manage multiple priorities and relationships.
- Confidence using event, registration and digital management systems.
- A proactive, organised and solution-focused approach, with the ability to work independently and collaboratively in a fast-paced environment.
Please follow the link to our website to find out more and apply.
Together for Short Lives is the leading UK-wide charity for children living with serious illness, their families and the people who support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster.
We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways.
Purpose of the role
The Supporter Engagement Officer plays a key role in making sure everyone who supports Race Against Dementia has a positive and rewarding experience. They will manage day-to-day supporter communications, maintain our supporter database, and build strong relationships with donors, fundraisers and volunteers around the world. By helping people feel valued and connected to our mission, they will help inspire long -term support and generate more funding for dementia research.
Duties and Responsibilities
Supporter care and fundraising
- Act as the first point of contact for supporters and fundraisers, delivering timely, professional and friendly stewardship via phone, email and post .
- Manage supporter journeys from sign-up to thank you, using tailored communications and automated journeys to maximise engagement and fundraising success.
- Record and track fundraising activity, ensuring accurate records and effective supporter communications.
- Prepare and send thank you letters, receipts and other supporter communications.
- Plan and deliver small-scale supporter engagement events, maximising both experience and fundraising potential.
- Recruit, coordinate and steward fundraising volunteers across the year.
CRM and donor management
- Maintain accurate supporter and donation records within the CRM (Salesforce), acting as the organisational lead for CRM best practice.
- Develop dashboards and reports to monitor supporter activity, fundraising performance and trends.
- Maintain CRM integrations, ensuring data flows accurately and reliably between connected systems.
- Produce regular insights and reporting to inform fundraising strategy and decision making.
- Manage fundraising platforms (e.g. JustGiving, MuchLoved and GivenGain), ensuring data accuracy and compliance.
- Work with the Finance Manager to process monthly direct debits and reconcile income.
- Coordinate legacy and in -memory giving administration, providing sensitive and thoughtful supporter stewardship.
Operations and administration
- Manage stocks of fundraising materials and merchandise, ensuring timely reordering.
- Oversee the fulfilment house relationship to ensure the efficient delivery of supporter packs and merchandise.
- Manage auction and raffle prize inventories, tracking usage and income.
- Support the planning and delivery of Race Against Dementia fundraising events, providing logistical and operational support.
- Maintain team calendars, campaign plans and shared resources to support effective team operations.
Other Duties
Carry out any other duties as required by your manager, Director, CEO and Board of Trustees including:
- To attend, where appropriate, local, regional and national meetings /events.
- To maintain a good knowledge of national and local initiatives which are of benefit to Race Against Dementia .
- To administer your own workload, including meeting targets and deadlines in line with the Race Against Dementia appraisal system.
- To a ttend relevant CPD training events as required.
- To undertake responsibility, as part of the team, for all Hea lth and Safety work related matters.
- To w ork within the guidelines of Race Against Dementia’s policies and procedures.
All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.
This is not intended to be an exhaustive list. Your job description may be subject to change.
Race Against Dementia identifies, funds and guides pioneering scientists from across the world.
The client requests no contact from agencies or media sales.
Help bring bold, imaginative theatre for children and young people to audiences across Wales and beyond. We’re looking for an experienced Producer to lead our productions from initial planning through to national and international touring.
The Producer will be responsible for producing all aspects of the Theatr Iolo productions (approx. 2
productions a year) and will be the main point of liaison for internal and external colleagues. The
Producer reports directly to the Artistic Director but also works closely with the Executive Director to
negotiate contracts with co-producers.
MAIN DUTIES AND RESPONSIBILITIES:
Strategic Planning
• To provide day to day management of the producing function – supporting the Artistic
Director and Executive Director, in ensuring that all Theatr Iolo productions are presented
with high-quality production values and in the best possible circumstances, including
national and international touring.
• To build and maintain relationships with venues, presenters, programmers and co-producers
• To work with the Executive Director on negotiations of contracts with companies, venues,
creative appointments, writers’ commissions and the engagement of actors.
• To source and apply for suitable funding to contribute to the production budget.
• To draw up rehearsal, production and performance schedules for all productions and
projects, liaising with the Communications & Engagement Manager and the rest of the Iolo
team.
• To draw up and manage budgets for individual productions.
• Identifying opportunities for future touring, co-productions, and projects and contribute
relevant expertise to business planning, strategy and reporting.
Productions
• To anticipate and manage artistic needs within the constraints of schedules and budgets.
• To support the Artistic Director in identifying appropriate members of creative teams.
• To work with the Executive Director in contracting all freelance production and technical
staff.
• To work in conjunction with the Executive Director and Artistic Director to arrange and book
production tours.• To be responsible for the administration of tours, co-productions and performances, this may
include the negotiation of financial deals and preparation of contracts.
• With support from the Administrator to book and arrange all travel and accommodation for
touring teams.
• To liaise with the Artistic Director, visiting directors and casting agents on the management
of casting for productions, carrying out all availability checks, arranging meetings and putting
in offers (availability checks and arranging meetings where necessary).
• To arrange and run all production meetings.
• To schedule and attend all company hospitality events, including rehearsal events, preview
events and end of run events.
• To manage the press performance, including the invitation list, alongside the
Communications and Engagement Manager
• To manage all house seat and company ticket requests and co-ordinate them with the tour
venues.
• With the freelance Production Manager, to monitor and authorise all production related
expenditure, ensuring overspending does not occur.
• To attend previews, including tech notes sessions, preview meetings, press nights and last
nights, as well as any other company events as required.
• To manage national and international tours on a range of scales, as required.
• With the Executive Director, to draw up all settlements for royalties, venues and co-
producers.
• To develop and implement green policies and practices and adhere to the Theatre Green
Book, including completing the Production Calculator and monitoring of the standards.
Community Engagement
• To work with the Iolo team to seek out and promote opportunities for outreach and
community engagement.
• To oversee the development and production of outreach, community engagement events
and activities as appropriate.
Staff Management and Resource Management
• To manage and control all producing budgets, contributing to fundraising and development
initiatives and applications where required.
• Direct line management of the freelancers (creatives, cast and technical) involved in all the
productions.
• To keep up to date with developments and research in producing practice, relevant to the
creative industries and where relevant, draw upon such information in planning and
programming strategies.
General
• To attend regular team meetings and strategy meetings.
• To work with the Administrator to maintain Theatr Iolo’s database in relation to tour booking
contacts, cast, creatives and stage management.
• Adhere to, and actively contribute to, the Theatr Iolo policies, including Equalities (diversity,
access, equal opportunities), Environmental and Health & Safety.
• To maximise income and minimise expenditure wherever possible, without jeopardising the
quality of the work or the reputation of Theatr Iolo.
• To act always in the best interest of Theatr Iolo.
• Any other duties as reasonably required.
Enriching the lives of children through memorable experiences that challenge the mind and stir the imagination.



The client requests no contact from agencies or media sales.